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class="btn__content">Learn More</span> </div> </div> </div> </div> </a> <ul class="check-list check-list--pricing"> <div class="check-list__items"> <li class="check-list__item" > <span class='h-weight-bold h-color-black'>Everything in Pro plus:</span> </li> <li class="check-list__item"> <div class="check-list__item-text">First-party SAML SSO </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Custom license agreement </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Procurement support </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Dedicated premium support </div> </li> </div> </ul> </div> </div> </div> </div> </div> </div> <div class="h-spacing-mt-m"> <div class="l-wrap l-wrap--extra-narrow"> <div class="l-wrap__inner"> <ul class="l-offering-cards"> <li class="l-offering-cards__offering"> <a href="https://craftcms.com/support-services#sign-up" class="card-offering js-card-offering-btn" data-option="Launch Support"> <div class="card-offering__inner"> <div class="card-offering__content"> <div class="card-offering__icon"> <img src="https://cdn.craft.cloud/032c8560-18a8-45ba-a958-a03804e5cb66/assets/rocket-blue.svg"> </div> <div class="card-offering__overview"> <h2 class="card-offering__heading"> Launch Support </h2> <div class="card-offering__body"> <p>For projects and teams that need support during launch, a dedicated member of the Pixel <span class="amp">&</span> Tonic team will be on-call during a five-hour launch window to troubleshoot any unforeseen issues. Starts at $<span class="numbers">2</span>,<span class="numbers">500</span>.</p> </div> <div class="card-offering__btn"> <div class="js-btn btn btn--l "> <span class="btn__content">Contact Us</span> </div> </div> </div> <div class="card-offering__list"> <ul class="check-list "> <div class="check-list__items"> <li class="check-list__item"> <div class="check-list__item-text">Private Slack Channel </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Dedicated Pixel & Tonic support contact </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Up to two hours pre-launch consulting </div> </li> </div> </ul> </div> </div> </div> </a> </li> <li class="l-offering-cards__offering"> <a href="https://craftcms.com/support-services#sign-up" class="card-offering js-card-offering-btn" data-option="Site Audits"> <div class="card-offering__inner"> <div class="card-offering__content"> <div class="card-offering__icon"> <img src="https://cdn.craft.cloud/032c8560-18a8-45ba-a958-a03804e5cb66/assets/search.svg"> </div> <div class="card-offering__overview"> <h2 class="card-offering__heading"> Site Audits </h2> <div class="card-offering__body"> <p>For agencies and customers looking to have their website/鈥媍ode audited by a member of the Pixel <span class="amp">&</span> Tonic team. Starts at $<span class="numbers">5</span>,<span class="numbers">000</span>.</p> </div> <div class="card-offering__btn"> <div class="js-btn btn btn--l "> <span class="btn__content">Contact Us</span> </div> </div> </div> <div class="card-offering__list"> <ul class="check-list "> <div class="check-list__items"> <li class="check-list__item"> <div class="check-list__item-text">Twig templating </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Query optimization </div> </li> <li class="check-list__item"> <div class="check-list__item-text">CMS implementation </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Hosting configurations </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Performance </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Custom modules </div> </li> <li class="check-list__item"> <div class="check-list__item-text">Use of plugins </div> </li> </div> </ul> </div> </div> </div> </a> </li> </ul> </div> </div> </div> <div class="bg-wrap h-spacing-mt-m"> <div class="l-wrap"> <div class="l-wrap__inner"> <div class="l-pricing"> <div class="l-pricing__faq"> <div class="l-pricing__faq-heading"> <div class="blurb blurb--m"> <h2 class="blurb__heading"> Developer Support Services <span class="caps">FAQ</span> </h2> </div> </div> <div class="l-pricing__faq-questions"> <div class="l-columns"> <div class="blurb blurb--xs blurb--align-left"> <h6 class="blurb__heading"> Does Developer Support come with Craft Pro? </h6> <div class="blurb__body"> <p>Yes! One year of Basic Developer Support comes with a Craft Pro license. The email attached to the Craft Pro license, via Craft <span class="caps">ID</span>, is the email then associated with the Basic Support plan.</p> </div> </div> <div class="blurb blurb--xs blurb--align-left"> <h6 class="blurb__heading"> What does developer-to-developer support include? </h6> <div class="blurb__body"> <p>Developer-to-developer support includes, but is not limited to plugin and module development help, troubleshooting unexpected behavior with your Craft install, Twig templating errors, licensing issues, etc. We cover what is and isn鈥檛 considered Developer Support extensively in our <a href="https://craftcms.com/knowledge-base/developer-support">Developer Support Guide</a>.</p> </div> </div> <div class="blurb blurb--xs blurb--align-left"> <h6 class="blurb__heading"> Does the Pro Support plan include on-going maintenance for my site? </h6> <div class="blurb__body"> <p>No. The Pro Support plan does not replace your developer or agency. Pro Support is for developers working on client projects who need a heightened level of developer to developer support.</p> </div> </div> <div class="blurb blurb--xs blurb--align-left"> <h6 class="blurb__heading"> Does Pixel <span class="amp">&</span> Tonic offer consulting? </h6> <div class="blurb__body"> <p>Yes! We offer development consulting on a case-by case-basis at an hourly rate. For more information about Craft <span class="caps">CMS</span> development consulting email <a href="mailto:hello@craftcms.com">hello@鈥媍raftcms.鈥媍om</a> or fill out the form below.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="sign-up" class="l-section js-form"> <div class="l-wrap l-wrap--narrow"> <div class="l-wrap__inner"> <form class="form--no-details" method="post" data-freeform data-id="ffb879-form-yln7B27eN-vQ690Oga4-GrB1f67hzkPTUxJPMXKlKTmWTKMld7jDIz25a8bM" data-handle="supportServices" data-ajax data-disable-submit data-show-processing-spinner data-auto-scroll="1" data-show-processing-text data-processing-text="Processing..." data-success-message="Form has been submitted successfully!" data-error-message="Sorry, there was an error submitting the form. Please try again."> <input type="hidden" name="formHash" value="yln7B27eN-vQ690Oga4-GrB1f67hzkPTUxJPMXKlKTmWTKMld7jDIz25a8bM" /> <input type="hidden" name="action" value="freeform/submit" /> <div id="ffb879-form-yln7B27eN-vQ690Oga4-GrB1f67hzkPTUxJPMXKlKTmWTKMld7jDIz25a8bM" data-scroll-anchor></div> <input type="hidden" name="CRAFTCOM_CSRF_TOKEN" value="KPjpUBC0OHAVeOuqbDKCBhiPfnuvfc6cdVPy_yhXta7ze3aUW3F50AWcnSFbzFUnfT_Z2Q5jsDUh7gg0_DWj-TIYq4teG_PqwxMzuQMnLOM="> <input type="hidden" name="freeform-action" value="submit" /> <div class="l-form"> <div class="l-form__details"> <div class=""><span>*</span>Denotes required field</div> </div> <div class="js-form-error-container"></div> <div class="l-form__section"> <div class="l-form__field js-form-field" > <div class="l-form__header"> <h2 class="heading-m">I would like more information regarding</h2> </div> </div> <div class="l-form__field js-form-field" > <div class="field-wrapper"> <label class="field-wrapper__label" for="form-input-name"> <label for="form-input-name">Name</label> <span>*</span> </label> <input class="field-wrapper__text" required name="name" type="text" id="form-input-name" placeholder="First and Last Name" value="" /> </div> </div> <div class="l-form__field js-form-field" > <div class="field-wrapper"> <label class="field-wrapper__label" for="form-input-email"> <label for="form-input-email">Email</label> <span>*</span> </label> <input class="field-wrapper__email" required name="email" type="email" id="form-input-email" placeholder="email@website.com" value="" data-required /> </div> </div> <div class="l-form__field js-form-field" > <div class="field-wrapper"> <label class="field-wrapper__label" for="form-input-companyName"> <label for="form-input-companyName">Company Name</label> <span>*</span> </label> <input class="field-wrapper__text" required name="companyName" type="text" id="form-input-companyName" placeholder="Acme, Inc." value="" /> </div> </div> <div class="l-form__field js-form-field" > <div class="field-wrapper__label"> <label for="form-input-whatSupportServicesAreYouInterestedIn">What support services are you interested in?</label> </div> <div class="checkbox "> <input type="checkbox" id="form-input-whatSupportServicesAreYouInterestedIn-0" name="whatSupportServicesAreYouInterestedIn[]" value="Monthly Developer Support" > <label class="checkbox__styled-label" for="form-input-whatSupportServicesAreYouInterestedIn-0"></label> <label for="form-input-whatSupportServicesAreYouInterestedIn-0" class="checkbox__label"> Monthly Developer Support </label> </div> <div class="checkbox "> <input type="checkbox" id="form-input-whatSupportServicesAreYouInterestedIn-1" name="whatSupportServicesAreYouInterestedIn[]" value="Launch Support" > <label class="checkbox__styled-label" for="form-input-whatSupportServicesAreYouInterestedIn-1"></label> <label for="form-input-whatSupportServicesAreYouInterestedIn-1" class="checkbox__label"> Launch Support </label> </div> <div class="checkbox "> 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