CINXE.COM
US Consumer Privacy Notice
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height="16"><path fill="currentColor" fill-rule="evenodd" d="m7.125 18.563 7.125-7.125-7.125-7.126L8.438 3l8.437 8.438-8.438 8.437-1.312-1.313Z" clip-rule="evenodd"></path></svg></div></li><li class="_1a5bjby1"><div class="_1a5bjby4 _16jmeqb1s _16jmeqb10 _16jmeqb8"><svg viewBox="0 0 24 24" class="_1a5bjby2" width="16" height="16"><path fill="currentColor" fill-rule="evenodd" d="M7.125 11.438 15.563 3l1.312 1.313-7.125 7.125 7.125 7.124-1.313 1.313-8.437-8.438Z" clip-rule="evenodd"></path></svg><p class="_1a5bjby3 gv4p8b0 _16jmeqb166 _16jmeqb167" aria-current="page">US Consumer Privacy Notice</p></div></li></ol></nav><div class="_16jmeqbf4 _16jmeqbf9 _16jmeqbfi"><div class="_166ug2a0"><div class="_16jmeqbb4 _16jmeqbb9 _16jmeqbbm"><div class="_1kbq9x82 _1kbq9x84 _1kbq9x85 _1kbq9x88" style="--_1kbq9x80:var(--_99wljgg)"><div class="_16jmeqbio _16jmeqbiu _16jmeqbkk _16jmeqbkq _16jmeqb1s _16jmeqb18 _16jmeqb0"><div class="_16jmeqbic _16jmeqbk8 _16jmeqb1s _16jmeqb18 _16jmeqb0"><h1 class="m0fuh0 _16jmeqba4 _16jmeqbc4 _16jmeqbe4 _16jmeqbg4 _16jmeqb15t _16jmeqb15u _16jmeqb167 _16jmeqb176 _16jmeqbss _16jmeqbta _16jmeqb16j _16jmeqb164" data-heading-level="2">US Consumer Privacy Notice</h1></div></div></div></div></div></div><div class="_1kbq9x82 _1kbq9x84 _1kbq9x85 _1kbq9x88 _16jmeqbj4 _16jmeqbj9 _16jmeqbjm" style="--_1kbq9x80:var(--_99wljge)"><div class="_166ug2a0"><div class="_16jmeqbj4 _16jmeqbj9 _16jmeqbjm _16jmeqbl0 _16jmeqbl5 _16jmeqbli _16jmeqb1s _16jmeqb18 _16jmeqb0"><div class="_1lx5lep0" id="0-us-consumer-privacy-notice"><div class="_16jmeqbj4 _16jmeqbj9 _16jmeqbjm _16jmeqbl0 _16jmeqbl5 _16jmeqbli _16jmeqb1s _16jmeqb18 _16jmeqb0"><div class="section-rtf"><div class="_1kbq9x82 _1kbq9x84 _1kbq9x85 _1kbq9x88" style="--_1kbq9x80:var(--_99wljgg)"><div class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqbsi _16jmeqbsc _16jmeqb16m" data-text-size="md"><div class="_16jmeqbis _16jmeqbiy _16jmeqbko _16jmeqbku _16jmeqb1s _16jmeqb18 _16jmeqb0"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">Last updated: October 1, 2024</p><h2 class="m0fuh0 _16jmeqba4 _16jmeqbc4 _16jmeqbe4 _16jmeqbg4 _16jmeqb15t _16jmeqb15u _16jmeqb167 _16jmeqb176 _16jmeqbss _16jmeqbta _16jmeqb16j _16jmeqb164" data-heading-level="2">1. About this Privacy Notice</h2><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">Pursuant to the California Consumer Privacy Act, Colorado Privacy Act, Connecticut Data Privacy Act, Montana Consumer Data Privacy Act, Oregon Consumer Privacy Act, Texas Privacy and Data Security Act, Utah Consumer Privacy Act and Virginia Consumer Data Protection Act (collectively, “U.S. Consumer Privacy Laws”), Elsevier Inc. and its affiliates in scope of the U.S. Consumer Privacy Laws (“we,” “us” or “our”) are providing this U.S. Consumer Privacy Notice (“Notice”). This Notice supplements our <a class="_16jmeqb1k _16jmeqb18y _16jmeqb1eq _16jmeqb1ev" href="/legal/privacy-policy"><span class="gv4p8b0 _16jmeqb166 _16jmeqb167">Privacy Policy</span></a>. Terms used but not defined shall have the meanings ascribed to them in the applicable U.S. Consumer Privacy Laws. This Notice does not apply to personal information that we process on behalf of our customers or that we collect from job applicants, contractors, or employees.</p><h2 class="m0fuh0 _16jmeqba4 _16jmeqbc4 _16jmeqbe4 _16jmeqbg4 _16jmeqb15t _16jmeqb15u _16jmeqb167 _16jmeqb176 _16jmeqbss _16jmeqbta _16jmeqb16j _16jmeqb164" data-heading-level="2">2. Personal Information Collected, Processed and Disclosed</h2><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">We collect, and have collected and disclosed in the preceding 12 months, the following categories of personal information:</p><ul class="_1w1hhao0 _16jmeqb18 _16jmeqb1s _16jmeqbic"><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Identifiers</b> such as a real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, and other similar identifiers.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Personal information as defined in the California customer records law</b>, such as name, contact information, education, employment, employment history, and financial information.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Characteristics of protected classifications</b> under California or federal law such as gender, date of birth, and marital status.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Commercial information</b>, such as transaction information, purchase history, financial details, and payment information.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Internet or other electronic network activity information</b>, such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Geolocation data</b>, such as approximate device location.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Audio, electronic, visual, and similar information</b>, such as images and audio, video, or call recordings created in connection with our business activities.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Professional or employment-related information</b>, such as job title, work history, and experience.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Inferences</b> drawn from any of the personal information listed above to create a profile or summary about, for example, a consumer’s preferences and characteristics.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Sensitive personal information</b>, such as personal information that reveals a consumer’s passport number, racial or ethnic origin, and account log-in and password.</p></div></div></li></ul><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">We collect this personal information from you and from other categories of sources such as: our affiliates; our customers; public and publicly available sources; our third-party resellers and referral partners, data suppliers and service providers; partners with which we offer co-branded services or engage in joint event or marketing activities; social networks; news outlets and related media; and the organization with which you are employed or affiliated.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">We may use or process each of the above categories of personal information to operate, manage, and maintain our business, to provide our products and services, to communicate with you, for our vendor management purposes, and to accomplish our business purposes and objectives, including, for example, using personal information to: develop, improve, repair, and maintain our products and services; process or fulfill a request or other transactions submitted to us; personalize, advertise, and market our products and services; conduct research, analytics, and data analysis; maintain our facilities and infrastructure; undertake quality and safety assurance measures; conduct risk and security control and monitoring; prevent, detect and investigate fraud or other illegal actions; perform identity verification; perform accounting, audit, and other internal functions; comply with law, legal process, and internal policies; maintain records; exercise and defend legal claims; and fulfill legal obligations.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">We disclose, and have disclosed in the preceding 12 months, each of the above categories of personal information for our operational business purposes to all of the following categories of third parties: affiliates; customers; service providers, agents, and representatives; business and joint venture partners; and other parties where required by law or to protect our rights.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">Subject to your consent where required by applicable law, we may use sensitive personal information specifically for the following purposes: perform our services or provide products or services as requested by you; prevent, detect and investigate security incidents or malicious, deceptive, fraudulent or other illegal actions; short-term, transient use such as displaying first party, non-personalized advertising; perform services on our own behalf, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, or providing analytic services, storage or similar services for the business; and activities relating to quality and safety control or product improvement.</p><h2 class="m0fuh0 _16jmeqba4 _16jmeqbc4 _16jmeqbe4 _16jmeqbg4 _16jmeqb15t _16jmeqb15u _16jmeqb167 _16jmeqb176 _16jmeqbss _16jmeqbta _16jmeqb16j _16jmeqb164" data-heading-level="2">3. Personal Information Sold</h2><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">We do not sell personal information to third parties within the scope of the application of the U.S. Consumer Privacy Laws.</p><h2 class="m0fuh0 _16jmeqba4 _16jmeqbc4 _16jmeqbe4 _16jmeqbg4 _16jmeqb15t _16jmeqb15u _16jmeqb167 _16jmeqb176 _16jmeqbss _16jmeqbta _16jmeqb16j _16jmeqb164" data-heading-level="2">4. Personal Information Shared</h2><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">We share for purposes of cross-context behavioral advertising or targeted advertising, and have shared for such purposes, in the preceding 12 months, with advertising networks, internet service providers, data analytics providers, operating systems and platforms, and social networks each of the following categories of personal information:</p><ul class="_1w1hhao0 _16jmeqb18 _16jmeqb1s _16jmeqbic"><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Identifiers</b> such as online identifier, Internet Protocol address, and other similar identifiers.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Internet or other electronic network activity information</b>, such as browsing history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Geolocation data</b>, such as approximate device location.</p></div></div></li><li class=""><div class="_16jmeqbi8 _16jmeqbk4 _16jmeqb1s _16jmeqb10 _16jmeqb4"><span class="_1w1hhao3 _16jmeqbrs _16jmeqb17u _16jmeqb1w _16jmeqbo _16jmeqb17u _16jmeqb8" aria-hidden="true"><span class="_16jmeqb1s _16jmeqb10 _16jmeqb8"><svg fill="currentColor" stroke="currentColor" viewBox="0 0 24 24" width="14" height="14"><circle cx="12" cy="12" r="6.3"></circle></svg></span></span><div class="_16jmeqbs4"><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Inferences</b> drawn from any of the personal information listed above to create a profile or summary about, for example, a consumer’s preferences and characteristics.</p></div></div></li></ul><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">We do not knowingly share the personal information, including the sensitive personal information, of minors under 16 years of age within the scope of the application of the U.S. Consumer Privacy Laws.</p><h2 class="m0fuh0 _16jmeqba4 _16jmeqbc4 _16jmeqbe4 _16jmeqbg4 _16jmeqb15t _16jmeqb15u _16jmeqb167 _16jmeqb176 _16jmeqbss _16jmeqbta _16jmeqb16j _16jmeqb164" data-heading-level="2">5. Retention</h2><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">We retain your personal information for as long as necessary to provide our products and services to you and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting, and preventing fraud and abuse, and enforcing our agreements. The criteria used to determine retention periods includes the legal limitation of liability period, agreed contractual provisions, applicable regulatory requirements, and industry standards.</p><h2 class="m0fuh0 _16jmeqba4 _16jmeqbc4 _16jmeqbe4 _16jmeqbg4 _16jmeqb15t _16jmeqb15u _16jmeqb167 _16jmeqb176 _16jmeqbss _16jmeqbta _16jmeqb16j _16jmeqb164" data-heading-level="2">6. Consumer Rights and Requests</h2><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">If you are a California, Colorado, Connecticut, Montana, Oregon, Texas, Utah or Virginia resident:</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Right to Know.</b> You may request to know whether we process your personal information and to access such personal information.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">In addition, if you are a California resident, you may request that we disclose to you the following information as required by law: (i) the categories of personal information we collected about you and the categories of sources from which we collected such information; (ii) the business or commercial purpose for collecting or sharing personal information about you; (iii) the categories of personal information about you that we shared and the categories of third parties to whom we shared such information; and (iv) the categories of personal information about you that we otherwise disclosed, and the categories of third parties to whom we disclosed such personal information.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">If you are an Oregon resident, you may also request that we disclose to you (i) the categories of personal information we process about you and (ii) the third parties to which we have disclosed your personal information.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">You may request to receive a copy of your personal information, including specific pieces of personal information, including, where applicable, to obtain a copy of your personal information in a portable, readily usable format. </p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Right to Delete.</b> You may request that we delete your personal information, subject to certain exceptions. If you are a California or Utah resident, this applies to personal information we collected from you.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Right to Correct.</b> You may request to correct inaccuracies in your personal information.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Right to Opt-Out.</b> You may request that we do not share your personal information for cross-contextual behavioral advertising or targeted advertising by utilizing the “Cookie Settings” link on our websites that use tracking technologies for such purposes or by sending an opt-out preference signal supported by your device or browser. Your use of an opt-out preference signal will apply only to your device or browser and not to other personal information that is not linked to your device or browser.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">In addition, if you are a Colorado, Connecticut, Montana, Oregon, Texas or Virginia resident, you may request to opt out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v"><b>Right Not to Receive Discriminatory Treatment.</b> We will not unlawfully discriminate against you because you exercise any of your rights under the U.S. Consumer Privacy Laws.</p><h2 class="m0fuh0 _16jmeqba4 _16jmeqbc4 _16jmeqbe4 _16jmeqbg4 _16jmeqb15t _16jmeqb15u _16jmeqb167 _16jmeqb176 _16jmeqbss _16jmeqbta _16jmeqb16j _16jmeqb164" data-heading-level="2">7. How to Make a Request</h2><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">You may make a request described above via our <a class="_16jmeqb1k _16jmeqb18y _16jmeqb1eq _16jmeqb1ev" href="/legal/privacy-policy/data-request"><span class="gv4p8b0 _16jmeqb166 _16jmeqb167">Privacy Support Hub</span></a>, telephone at 1-800-843-6476, or U.S. Mail:</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">Elsevier Inc. Attn: Privacy Office 230 Park Avenue, Suite 800 New York, NY 10169 USA</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">You may be required to submit proof of your identity for certain of these requests to be processed. Such information may include your name, address, date of birth and government ID. This information will be used only for the purposes of verifying your identity and processing your request. We may not be able to comply with your request if we are unable to confirm your identity or to connect the information you submit in your request with personal information in our possession.</p><p class="gv4p8b0 _16jmeqb166 _16jmeqb167 _16jmeqb16v">You may designate an authorized agent to make a request on your behalf subject to proof of identity and written authorizationas required under the applicable U.S. Consumer Privacy Laws. 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About this Privacy Notice","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Pursuant to the California Consumer Privacy Act, Colorado Privacy Act, Connecticut Data Privacy Act, Montana Consumer Data Privacy Act, Oregon Consumer Privacy Act, Texas Privacy and Data Security Act, Utah Consumer Privacy Act and Virginia Consumer Data Protection Act (collectively, “U.S. Consumer Privacy Laws”), Elsevier Inc. and its affiliates in scope of the U.S. Consumer Privacy Laws (“we,” “us” or “our”) are providing this U.S. Consumer Privacy Notice (“Notice”). This Notice supplements our ","marks":[],"data":{}},{"nodeType":"entry-hyperlink","data":{"target":{"sys":{"id":"jW83BXx0sC5Z20XfzJX9d","type":"Link","linkType":"Entry"}},"content":{"sys":{"id":"jW83BXx0sC5Z20XfzJX9d"},"__typename":"Page","title":"Privacy policy","slug":"/legal/privacy-policy"}},"content":[{"nodeType":"text","value":"Privacy Policy","marks":[],"data":{}}]},{"nodeType":"text","value":". Terms used but not defined shall have the meanings ascribed to them in the applicable U.S. Consumer Privacy Laws. This Notice does not apply to personal information that we process on behalf of our customers or that we collect from job applicants, contractors, or employees.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"2. Personal Information Collected, Processed and Disclosed","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We collect, and have collected and disclosed in the preceding 12 months, the following categories of personal information:","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Identifiers","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" such as a real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, and other similar identifiers.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Personal information as defined in the California customer records law","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", such as name, contact information, education, employment, employment history, and financial information.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Characteristics of protected classifications","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" under California or federal law such as gender, date of birth, and marital status.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Commercial information","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", such as transaction information, purchase history, financial details, and payment information.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Internet or other electronic network activity information","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", such as browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Geolocation data","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", such as approximate device location.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Audio, electronic, visual, and similar information","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", such as images and audio, video, or call recordings created in connection with our business activities.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Professional or employment-related information","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", such as job title, work history, and experience.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Inferences","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" drawn from any of the personal information listed above to create a profile or summary about, for example, a consumer’s preferences and characteristics.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Sensitive personal information","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", such as personal information that reveals a consumer’s passport number, racial or ethnic origin, and account log-in and password.","marks":[],"data":{}}]}]}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We collect this personal information from you and from other categories of sources such as: our affiliates; our customers; public and publicly available sources; our third-party resellers and referral partners, data suppliers and service providers; partners with which we offer co-branded services or engage in joint event or marketing activities; social networks; news outlets and related media; and the organization with which you are employed or affiliated.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We may use or process each of the above categories of personal information to operate, manage, and maintain our business, to provide our products and services, to communicate with you, for our vendor management purposes, and to accomplish our business purposes and objectives, including, for example, using personal information to: develop, improve, repair, and maintain our products and services; process or fulfill a request or other transactions submitted to us; personalize, advertise, and market our products and services; conduct research, analytics, and data analysis; maintain our facilities and infrastructure; undertake quality and safety assurance measures; conduct risk and security control and monitoring; prevent, detect and investigate fraud or other illegal actions; perform identity verification; perform accounting, audit, and other internal functions; comply with law, legal process, and internal policies; maintain records; exercise and defend legal claims; and fulfill legal obligations.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We disclose, and have disclosed in the preceding 12 months, each of the above categories of personal information for our operational business purposes to all of the following categories of third parties: affiliates; customers; service providers, agents, and representatives; business and joint venture partners; and other parties where required by law or to protect our rights.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Subject to your consent where required by applicable law, we may use sensitive personal information specifically for the following purposes: perform our services or provide products or services as requested by you; prevent, detect and investigate security incidents or malicious, deceptive, fraudulent or other illegal actions; short-term, transient use such as displaying first party, non-personalized advertising; perform services on our own behalf, such as maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, or providing analytic services, storage or similar services for the business; and activities relating to quality and safety control or product improvement.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"3. Personal Information Sold","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We do not sell personal information to third parties within the scope of the application of the U.S. Consumer Privacy Laws.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"4. Personal Information Shared","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We share for purposes of cross-context behavioral advertising or targeted advertising, and have shared for such purposes, in the preceding 12 months, with advertising networks, internet service providers, data analytics providers, operating systems and platforms, and social networks each of the following categories of personal information:","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Identifiers","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" such as online identifier, Internet Protocol address, and other similar identifiers.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Internet or other electronic network activity information","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", such as browsing history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Geolocation data","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":", such as approximate device location.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Inferences","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" drawn from any of the personal information listed above to create a profile or summary about, for example, a consumer’s preferences and characteristics.","marks":[],"data":{}}]}]}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We do not knowingly share the personal information, including the sensitive personal information, of minors under 16 years of age within the scope of the application of the U.S. Consumer Privacy Laws.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"5. Retention","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We retain your personal information for as long as necessary to provide our products and services to you and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting, and preventing fraud and abuse, and enforcing our agreements. The criteria used to determine retention periods includes the legal limitation of liability period, agreed contractual provisions, applicable regulatory requirements, and industry standards.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"6. Consumer Rights and Requests","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"If you are a California, Colorado, Connecticut, Montana, Oregon, Texas, Utah or Virginia resident:","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Right to Know.","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" You may request to know whether we process your personal information and to access such personal information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In addition, if you are a California resident, you may request that we disclose to you the following information as required by law: (i) the categories of personal information we collected about you and the categories of sources from which we collected such information; (ii) the business or commercial purpose for collecting or sharing personal information about you; (iii) the categories of personal information about you that we shared and the categories of third parties to whom we shared such information; and (iv) the categories of personal information about you that we otherwise disclosed, and the categories of third parties to whom we disclosed such personal information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"If you are an Oregon resident, you may also request that we disclose to you (i) the categories of personal information we process about you and (ii) the third parties to which we have disclosed your personal information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"You may request to receive a copy of your personal information, including specific pieces of personal information, including, where applicable, to obtain a copy of your personal information in a portable, readily usable format. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Right to Delete.","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" You may request that we delete your personal information, subject to certain exceptions. If you are a California or Utah resident, this applies to personal information we collected from you.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Right to Correct.","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" You may request to correct inaccuracies in your personal information.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Right to Opt-Out.","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" You may request that we do not share your personal information for cross-contextual behavioral advertising or targeted advertising by utilizing the “Cookie Settings” link on our websites that use tracking technologies for such purposes or by sending an opt-out preference signal supported by your device or browser. Your use of an opt-out preference signal will apply only to your device or browser and not to other personal information that is not linked to your device or browser.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In addition, if you are a Colorado, Connecticut, Montana, Oregon, Texas or Virginia resident, you may request to opt out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Right Not to Receive Discriminatory Treatment.","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" We will not unlawfully discriminate against you because you exercise any of your rights under the U.S. Consumer Privacy Laws.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"7. How to Make a Request","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"You may make a request described above via our ","marks":[],"data":{}},{"nodeType":"entry-hyperlink","data":{"target":{"sys":{"id":"4MqsxX2nbxQVK0zdZ2Xye1","type":"Link","linkType":"Entry"}},"content":{"sys":{"id":"4MqsxX2nbxQVK0zdZ2Xye1"},"__typename":"Page","title":"Data request","slug":"/legal/privacy-policy/data-request"}},"content":[{"nodeType":"text","value":"Privacy Support Hub","marks":[],"data":{}}]},{"nodeType":"text","value":", telephone at 1-800-843-6476, or U.S. Mail:","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Elsevier Inc.\nAttn: Privacy Office\n230 Park Avenue, Suite 800\nNew York, NY 10169\nUSA","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"You may be required to submit proof of your identity for certain of these requests to be processed. Such information may include your name, address, date of birth and government ID. This information will be used only for the purposes of verifying your identity and processing your request. We may not be able to comply with your request if we are unable to confirm your identity or to connect the information you submit in your request with personal information in our possession.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"You may designate an authorized agent to make a request on your behalf subject to proof of identity and written authorizationas required under the applicable U.S. Consumer Privacy Laws. Requests made through an authorized agent should be made to us via our ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.elsevier.com/legal/privacy-policy/data-request"},"content":[{"nodeType":"text","value":"Privacy Support Hub","marks":[],"data":{}}]},{"nodeType":"text","value":" or telephone at 1-800-843-6476. As part of our verification process, we may request that the agent provide, as applicable, proof concerning his or her status as an authorized agent. In addition, we may require that you verify your identity as described above or confirm that you provided the agent permission to submit the request.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We will respond to your request consistent with applicable law. 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