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href="https://www.lflegal.com/contact/" aui-destination="contact">Contact</a></li> </ul> </nav> </div> <div id="content" class="site-content"> <div class="wrap"> <div class="wrap-inside"> <div id="primary" class="content-area"> <main id="main" class="site-main" role="main" itemprop="mainContentOfPage">  <article id="post-2949" class="post-2949 page type-page status-publish has-post-thumbnail entry" itemscope="itemscope" itemtype="http://schema.org/CreativeWork"> <div class="entry-inner"> <header class="entry-header"> <h1 class="entry-title"> Welcome! </h1> </header> <div class="entry-content-wrap"> <div class="entry-content"> <p>Welcome to Lainey Feingold’s website. Lainey is a disability rights lawyer who has worked to make the digital world more accessible since 1995. She helped negotiate the first web accessibility agreement in the United States in 2000. <a href="#summary">Read a short summary of this page</a>.</p> <p>Lainey developed and practices Structured Negotiation, a dispute resolution and collaboration strategy that avoids lawsuits, focuses on lasting change and relationship-building, and has been used to advance accessibility for more than a quarter century. She is the author of <a href="https://www.lflegal.com/book/structured-negotiation/"><em>Structured Negotiation: A Winning Alternative to Lawsuits</em></a>.</p> <p>Lainey is also a consultant and an international speaker and trainer on issues including collaborative problem solving (Structured Negotiation), the digital accessibility legal space, accessible procurement, and best practices for baking digital accessibility into policies and practices of organizations large and small. <a href="https://www.lflegal.com/speaking/speaking-testimonials/">Read what people say about Lainey Feingold’s talks and trainings</a>.</p> <p>In 2017 she was selected as an American Bar Association <a href="http://www.abajournal.com/legalrebels/article/lainey_feingold_diability_law_adr">Legal Rebel</a> – a group of “innovators who are remaking the legal profession.” She has twice been recognized with a California Lawyer Attorney of the Year (CLAY) award (in 2000 and 2014).</p> <p>This website was designed to be usable by people with and without disabilities. <a href="https://www.lflegal.com/accessibility/">Read our Accessibility Statement</a> for more information.</p> <h2>On this homepage</h2> <p>Here are quick links to content on this page. Jump to:</p> <ul> <li><a href="https://www.lflegal.com/#recent-articles">Most Recent Articles, including digital accessibility legal updates</a></li> <li><a href="https://www.lflegal.com/#popular-articles">Most popular articles</a></li> <li><a href="https://www.lflegal.com/#speaking">Invite Lainey to speak</a></li> <li><a href="https://www.lflegal.com/#about-books">Learn about Lainey’s book</a></li> <li><a href="https://www.lflegal.com/#social-media">Learn about Lainey’s social media accounts</a></li> </ul> <h2>Why dolphins?</h2> <p>The dolphins swimming at the top of Lainey’s website are there for a reason. People often associate shark-like behavior as necessary for effective advocacy. Lainey’s experience says otherwise.</p> <p>She uses the shark vs. dolphin metaphor in her book, other writings, talks, and trainings to drive home a simple idea: You don’t have to be a shark to get things done. Dolphin skills include open communication, transparency, collaboration, active listening, and relationship-building.</p> <p>These and similar qualities have contributed to successful Structured Negotiation outcomes without the conflict of litigation for more than two decades. <a href="https://www.lflegal.com/2020/09/dolphin/">Read more about dolphins and negotiating qualities</a>.</p> </div> <div class="entry-thumb"> <img width="493" height="497" src="https://www.lflegal.com/wp-content/uploads/2020/09/lainey-img-squares.png" class="attachment-full size-full wp-post-image" alt="Lainey Feingold holding a microphone and speaking at an event" decoding="async" srcset="https://www.lflegal.com/wp-content/uploads/2020/09/lainey-img-squares.png 493w, https://www.lflegal.com/wp-content/uploads/2020/09/lainey-img-squares-397x400.png 397w, https://www.lflegal.com/wp-content/uploads/2020/09/lainey-img-squares-150x150.png 150w" sizes="(max-width: 493px) 100vw, 493px" /> </div> </div> </div>  <div class="speaking" id="speaking"> <div class="speaking-container"> <div class="speaking-photo"> <img src="https://www.lflegal.com/wp-content/uploads/2018/03/SYDNEY.jpg" alt="Structured Negotiation talk in Sydney Australia" /> </div> <div class="speaking-content"> <h2>Invite Lainey to Speak</h2> <p>Lainey Feingold is a popular speaker about the digital accessibility legal space, Structured Negotiation, and best practices for organizations that want to practice disability inclusion and avoid accessibility lawsuits. She offers keynotes, other presentations, and trainings at conferences, meetings, webinars, CLE courses and classes both within and outside the United States.</p> <p><a href="https://www.lflegal.com/speaking/trainings/">Visit the Talks and Trainings page</a> to learn what Lainey can offer your audience.</p> <p><a href="https://www.lflegal.com/speaking/speaking-testimonials/">Read what people say</a> about Lainey’s talks and trainings.</p> <a class="button" href="https://www.lflegal.com/speaking/invite-lainey-to-speak/" target="_blank">Visit the speaking page</a> </div> </div> </div>  <div class="speaking-testimonial" id="speaking-testimonials"> <div class="testimonial-collection"> <div class="testimonial"> <div class="testimonial-container"> <p>Lainey has twice been a guest lecturer at my Harvard Law School courses. Lainey’s talks have been <strong>a wonderful gift for my students</strong>. I assign readings from Lainey’s ground-breaking book, “Structured Negotiation: A Winning Alternative to Lawsuits,” and encourage them to explore Lainey’s websiteLainey’s the real deal – a lawyer-visionary who brings humility, curiosity, and tenacity to her work an advocate. I highly recommend her.</p> </div> <div class="testimonial-divider" aria-hidden="true">~</div> <div class="testimonial-citation"> David A. Hoffman, John H. Watson, Jr. Lecturer on Law, Harvard Law School Mediator, Arbitrator, Collaborative Law attorney, and Founder, Boston Law Collaborative, LLC </div> </div> </div> </div>  <div class="book" id="about-books"> <div class="book-container"> <div class="book-content"> <h2>Read the Second Edition of Lainey's Book</h2> <p><em>Structured Negotiation: A Winning Alternative to Lawsuits</em> shares stories from 25 years of successful collaborations about accessible technology with some of the largest public and private organizations in the United States.</p> <p>The Second Edition, published Fall 2021, includes new Structured Negotiation win-wins and Forewords by Haben Girma, disability justice and human rights lawyer and author of the best-selling <em>Haben: The Deafblind Woman who Conquered Harvard Law</em> and by Susana Sucunza, Basque Country Spain collaborative lawyer and president of the Basque Country Collaborative Law Association.</p> <p>Not just for lawyers, the book offers an effective and path-breaking method to resolve disputes without lawsuits, and to lessen the conflict and expense of filed cases. Strategies include practical tips and tools for breaking down barriers and advancing digital accessibility and disability inclusion. <a href="https://www.lflegal.com/book/praise-structured-negotiation-2nd-ed/">Read what people say about Lainey’s book</a>.</p> <a class="button" href="https://www.lflegal.com/book/">Visit the Book page</a> </div> <div class="book-photo-quote"> <div class="book-photo"> <img src="https://www.lflegal.com/wp-content/uploads/2021/10/sn-2nded-ipad-coffee.jpg" alt="Structured Negotiation cover on an ipad with a cup of coffee" /> </div> <div class="book-quote"> <p>Building a more inclusive and accessible world takes patience, partnership and persistence, and a copy of this book! Lainey is the expert on how to work collaboratively to create long term societal inclusion.</p> <div class="quote-divider">~</div> <div class="book-citation"> Jenny Lay-Flurrie, Chief Accessibility Officer, Microsoft </div> </div> </div> </div> </div>  <div class="recent-articles" id="recent-articles"> <div class="recent-articles-container"> <h2>Recent New and Updated Articles</h2> <div class="recent-posts"> <a href="https://www.lflegal.com/2025/02/deia-lawsuit-challenge/" class="post"> <div class="post-thumb-container"> <div class="post-thumb-sizer"></div> <div class="post-thumb"> <img width="300" height="400" src="https://www.lflegal.com/wp-content/uploads/2025/02/NO2-300x400.avif" class="attachment-medium size-medium wp-post-image" alt="the word "NO" in yellow letters painted on the ground. 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class="post-thumb-sizer"></div> <div class="post-thumb"> <img width="400" height="267" src="https://www.lflegal.com/wp-content/uploads/2022/05/Douglas-Adams_The-Hitchhikers-Guide-To-The-Galaxy_1359-3-400x267.jpg" class="attachment-medium size-medium wp-post-image" alt="book cover The Hitchhiker's Guide to the Galaxy showing planets and a thumb in hitchhiking position" decoding="async" srcset="https://www.lflegal.com/wp-content/uploads/2022/05/Douglas-Adams_The-Hitchhikers-Guide-To-The-Galaxy_1359-3-400x267.jpg 400w, https://www.lflegal.com/wp-content/uploads/2022/05/Douglas-Adams_The-Hitchhikers-Guide-To-The-Galaxy_1359-3-1024x683.jpg 1024w, https://www.lflegal.com/wp-content/uploads/2022/05/Douglas-Adams_The-Hitchhikers-Guide-To-The-Galaxy_1359-3-768x512.jpg 768w, https://www.lflegal.com/wp-content/uploads/2022/05/Douglas-Adams_The-Hitchhikers-Guide-To-The-Galaxy_1359-3-1536x1024.jpg 1536w, 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https://www.lflegal.com/wp-content/uploads/2020/12/Disabled-and-here-513x400.png 513w, https://www.lflegal.com/wp-content/uploads/2020/12/Disabled-and-here.png 881w" sizes="(max-width: 400px) 100vw, 400px" /> </div> </div> <div class="post-content"> <h3> Stock Photo Sites for Inclusion </h3> </div> </a> </div> </div>  <div class="social-media" id="social-media"> <h2>Follow Lainey on Social Media</h2> <div class="social-media-container"> <div class="social-media-info"> <div class="social-media-content"> <p>Lainey uses her social media accounts to build community and share information about the digital accessibility legal space, collaborative problem solving, and disability rights. You can find Lainey on LinkedIn and Bluesky under her name or @LFLegal. She also has an account on Mastodon [dot] social that she uses less frequently. </p> <p>Lainey credits “the old Twitter” for helping create and grow the vibrant global digital accessibility community. And the platform was responsible for many friendships she cherishes. Still, because of current Twitter (now X) ownership and the results of the 2024 U.S. national elections, she stopped being active on that platform as of November 2024. </p> </div> </div> <div class="social-media-buttons"> <a class="button" href="https://lflegal.bsky.social">Follow Lainey on Bluesky</a> <a class="button" href="https://www.linkedin.com/in/laineyfeingold/">Connect with Lainey on LinkedIn</a> </div> </div> </div> <div id="summary" class="simple-summary"> <div class="summary-container"> <h2>On this page</h2> <p>This is Lainey Feingold’s website. Lainey is a disability rights lawyer and a public speaker. She is also an author. Lainey works to make technology and other information available to disabled people. Lainey believes people should try to work together to solve problems. Instead of filing lawsuits, she uses Structured Negotiation. This helps build relationships and avoid conflict. Lainey wrote a book called <em>Structured Negotiation, A Winning Alternative to Lawsuits</em>. It tells stories of twenty-five years of working to make digital tools accessible to disabled people. This paragraph is a simplified version of the content on this page of Lainey’s website. This website includes these summaries to help make it accessible to as many people as possible.</p> <p><a href="#top-header">Back to top</a></p> </div> </div> </article> </main> </div> </div> </div> </div> <footer id="colophon" class="site-footer" role="contentinfo" aria-labelledby='footer-header' itemscope="itemscope" itemtype="http://schema.org/WPFooter"> <h2 class="screen-reader-text" id="footer-header">Footer Menu</h2> <div class="menu-footer-container"><ul id="menu-footer-items" class="menu-items"><li id="menu-item-2977" class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.lflegal.com/accessibility/" aui-destination="accessibilityStatement">Site Accessibility</a></li> <li id="menu-item-2972" class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.lflegal.com/archives/">Archives</a></li> <li id="menu-item-2974" class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.lflegal.com/faqs/">FAQ</a></li> <li id="menu-item-2975" class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.lflegal.com/glossary/" aui-destination="terms">Glossary</a></li> <li id="menu-item-2991" class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.lflegal.com/legal-disclaimer/">Legal Disclaimer</a></li> <li id="menu-item-2976" class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.lflegal.com/resources/">Resources</a></li> <li id="menu-item-3499" class="menu-item menu-item-type-post_type menu-item-object-page"><a href="https://www.lflegal.com/articles/">All Articles</a></li> <li id="menu-item-3589" class="menu-item menu-item-type-custom menu-item-object-custom"><a href="http://twitter.com/lflegal" aui-destination="social">Follow Lainey on Twitter</a></li> </ul></div> <div class="site-info"> Licensed under <a href="https://creativecommons.org/licenses/by-nc-sa/4.0/">Creative Commons (CC BY-NC-SA 4.0)</a> | 510.823.4205 | <a href="mailto:info@lflegal.com">info@LFLegal.com</a> </div> </footer> </div> <script> const lazyloadRunObserver = () => { const lazyloadBackgrounds = document.querySelectorAll( `.e-con.e-parent:not(.e-lazyloaded)` ); 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