Protect your business's reputation from fake reviews

<!doctype html><html lang="en-gb"><head> <meta charset="utf-8"> <title>Protect your business's reputation from fake reviews | Feefo</title> <link rel="alternate" href="https://business.feefo.com/features/brand-reputation" hreflang="x-default"> <link rel="shortcut icon" href="https://business.feefo.com/hubfs/FaviconQuoteMark-01.png"> <meta name="description" content="Our invite-only platform ensures we only ask confirmed customers to leave a review, protecting your business against misleading feedback."> <link href="https://unpkg.com/aos@2.3.4/dist/aos.css" rel="stylesheet"> <meta name="viewport" content="width=device-width, initial-scale=1"> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery/jquery-1.11.2.js"></script> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery-migrate/jquery-migrate-1.2.1.js"></script> <script>hsjQuery = window['jQuery'];</script> <meta property="og:description" content="Our invite-only platform ensures we only ask confirmed customers to leave a review, protecting your business against misleading feedback."> <meta property="og:title" content="Protect your business's reputation from fake reviews | Feefo"> <meta name="twitter:description" content="Our invite-only platform ensures we only ask confirmed customers to leave a review, protecting your business against misleading feedback."> <meta name="twitter:title" content="Protect your business's reputation from fake reviews | Feefo"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/template_assets/164747234687/1727791901161/saas-elements-child-feefo/css/main.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/template_assets/164747372065/1727791893579/saas-elements-child-feefo/css/theme-overrides.min.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/template_assets/164968090534/1727185252412/saas-elements-child-feefo/child.min.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/module_assets/164746605448/1713368219759/module_164746605448_SaaS_-_Menu.min.css"> <style> .custom-button__div__menu { margin-top: 20vh; 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transform: scale(1.1); } @media(max-width: 910px) { .showBtn { background-image: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="%23141A2B" width="24pt" height="24pt" viewBox="0 0 24 24" version="1.1"><g id="surface1"><path d="M 10.570312 0 C 4.742188 0 0 4.742188 0 10.570312 C 0 16.398438 4.742188 21.136719 10.570312 21.136719 C 16.398438 21.136719 21.136719 16.398438 21.136719 10.570312 C 21.136719 4.742188 16.398438 0 10.570312 0 Z M 10.570312 19.1875 C 5.816406 19.1875 1.953125 15.320312 1.953125 10.570312 C 1.953125 5.816406 5.816406 1.953125 10.570312 1.953125 C 15.320312 1.953125 19.1875 5.816406 19.1875 10.570312 C 19.1875 15.320312 15.320312 19.1875 10.570312 19.1875 Z M 10.570312 19.1875 "/><path d="M 23.714844 22.335938 L 18.121094 16.742188 C 17.738281 16.359375 17.121094 16.359375 16.742188 16.742188 C 16.359375 17.121094 16.359375 17.738281 16.742188 18.121094 L 22.335938 23.714844 C 22.523438 23.90625 22.773438 24 23.023438 24 C 23.273438 24 23.523438 23.90625 23.714844 23.714844 C 24.09375 23.332031 24.09375 22.714844 23.714844 22.335938 Z M 23.714844 22.335938 "/></g></svg>') !important; 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} } @media(min-width: 768px) { .elements-div-content_module_17314143769257 { } } @media(max-width: 767px) { .elements-div-content_module_17314143769257 { padding-top: 16px !important; padding-bottom: 48px !important; padding-left: 32px !important; padding-right: 30px !important; margin-top: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-content_module_17314143769257 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; max-width: 100%; width: 767px !important; display: table-cell; } } @media(max-width: 480px) { .elements-module-content_module_17314143769257 .hs-button { width: 100%; } } </style> <style> @media(max-width: 767px) { } </style> <style> .elements-module-image_module_16134169095518 { -webkit-filter: drop-shadow(0px 3px 10px rgba(31, 37, 89, 0.04)); filter: drop-shadow(0px 3px 10px rgba(31, 37, 89, 0.04)); } .elements-form__section__subscribe_module_16134169095518 { max-width: 368px; } .elements-form__section__subscribe_module_16134169095518 form { position: relative; } .elements-form__section__subscribe_module_16134169095518 form label { display: none !important; } .elements-form__section__subscribe_module_16134169095518 form input[type=email] { height: 72px; padding-right: 150px !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: absolute; top: 9px; right: 10px; } .elements-form__section__subscribe_module_16134169095518 form .hs-button { padding: 18px 20px !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-error-msg { margin-bottom: -1.4rem; } .elements-form__section__subscribe_module_16134169095518 .submitted-message { color: #62668A !important; } @media(max-width: 767px) { .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: absolute; right: 10px; width: unset; } .elements-form__section__subscribe_module_16134169095518 form .hs-button { width: unset; } .elements-div-content_module_16134169095518 { } } @media(max-width: 450px) { .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: unset; width: 100%; } .elements-form__section__subscribe_module_16134169095518 form input[type=email] { height: 70px; padding: .7rem 1.2rem !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-button { width: 100%; height: 54px; } .elements-form__section__subscribe_module_16134169095518 form .hs-form-field { margin-bottom: 16px; } .elements-form__section__subscribe_module_16134169095518 form .hs-error-msg { margin-bottom: 0px !important; } } @media(max-width: 1050px) { } @media(max-width: 767px) { .elements-div-content_module_16134169095518 { padding-top: 16px !important; padding-bottom: 56px !important; padding-left: 38px !important; padding-right: 38px !important; margin-top: 24px !important; margin-bottom: 56px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image-container_module_16134169095518 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .elements-module-content_module_16134169095518 { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } } </style> <style> .elements-social-links__container_module_161107835119668 { margin-left: -4px !important; } .elements-social-links__container_module_161107835119668 { text-align: right; } .elements-social-links__icon_module_161107835119668 { transition: 0.3s ease-in-out; } .elements-social-links__icon_module_161107835119668:hover { transform: scale(1.2); } @media (max-width: 767px) { .elements-social-links__container_module_161107835119668 { text-align: left; margin-top: 0px !important; margin-bottom: 0px !important; } } </style>  <style id="hs_editor_style" type="text/css"> .dnd_area-row-0-force-full-width-section > .row-fluid { max-width: none !important; } .dnd_area-row-1-max-width-section-centering > .row-fluid { max-width: 1440px !important; margin-left: auto !important; margin-right: auto !important; } .dnd_area-row-6-max-width-section-centering > .row-fluid { max-width: 1000px !important; margin-left: auto !important; margin-right: auto !important; } .module_171402352740514-flexbox-positioning { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-align: center !important; -ms-flex-pack: start; display: flex !important; flex-direction: column !important; align-items: center !important; justify-content: flex-start; } .module_171402352740514-flexbox-positioning > div { max-width: 100%; flex-shrink: 0 !important; } /* HubSpot Non-stacked Media Query Styles */ @media (min-width:768px) { .dnd_area-row-3-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-4-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-5-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .dnd_area-row-6-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17140235274053-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17140235274055-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140235274055-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140235274055-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17140235274058-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140235274058-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140235274057-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140235274057-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140247223952-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140247223952-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140247223952-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17140247248573-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140247248573-vertical-alignment > div { flex-shrink: 0 !important; } .cell_1714024724857-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_1714024724857-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140249885553-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140249885553-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140249885552-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140249885552-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140251113242-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140251113242-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140251113242-row-0-vertical-alignment > .row-fluid { display: -ms-flexbox !important; -ms-flex-direction: row; display: flex !important; flex-direction: row; } .cell_17140251113245-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140251113245-vertical-alignment > div { flex-shrink: 0 !important; } .cell_17140251113244-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: center !important; display: flex !important; flex-direction: column !important; justify-content: center !important; } .cell_17140251113244-vertical-alignment > div { flex-shrink: 0 !important; } .cell_1731414376925-vertical-alignment { display: -ms-flexbox !important; -ms-flex-direction: column !important; -ms-flex-pack: start !important; display: flex !important; flex-direction: column !important; justify-content: flex-start !important; } .cell_1731414376925-vertical-alignment > div { flex-shrink: 0 !important; } } /* HubSpot Styles (default) */ .dnd_area-row-0-padding { padding-top: 0px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; } .dnd_area-row-1-padding { padding-top: 0px !important; padding-bottom: 0px !important; } .dnd_area-row-2-padding { padding-top: 80px !important; padding-bottom: 80px !important; } .dnd_area-row-2-background-layers { background-image: linear-gradient(rgba(79, 76, 250, 1), rgba(79, 76, 250, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } .dnd_area-row-3-padding { padding-top: 40px !important; padding-bottom: 40px !important; } .dnd_area-row-4-padding { padding-top: 40px !important; padding-bottom: 40px !important; } .dnd_area-row-5-padding { padding-top: 0px !important; padding-bottom: 0px !important; } .dnd_area-row-6-padding { padding-top: 80px !important; } .dnd_area-row-6-background-layers { background-image: linear-gradient(rgba(247, 242, 237, 1), rgba(247, 242, 237, 1)) !important; background-position: left top !important; background-size: auto !important; background-repeat: no-repeat !important; } /* HubSpot Styles (mobile) */ @media (max-width: 767px) { .dnd_area-row-2-padding { padding-top: 50px !important; padding-bottom: 50px !important; } .dnd_area-row-6-padding { padding-top: 0px !important; padding-bottom: 0px !important; } .cell_17140235274058-margin { margin-top: 30px !important; } .module_17140249885557-hidden { display: none !important; } .module_17140251113247-hidden { display: none !important; } .cell_1731414376925-padding { padding-top: -1000px !important; } } </style>  <script> var _hsp = window._hsp = window._hsp || []; window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} var useGoogleConsentModeV2 = true; var waitForUpdateMillis = 1000; var hsLoadGtm = function loadGtm() { if(window._hsGtmLoadOnce) { return; } if (useGoogleConsentModeV2) { gtag('set','developer_id.dZTQ1Zm',true); gtag('consent', 'default', { 'ad_storage': 'denied', 'analytics_storage': 'denied', 'ad_user_data': 'denied', 'ad_personalization': 'denied', 'wait_for_update': waitForUpdateMillis }); _hsp.push(['useGoogleConsentModeV2']) } (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); 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return pattern.test(str); } $( "input[name='website']" ).on('change',function(){ let place = this.value; if (isValidHttpUrl(place)) { $( ".hs_website .input .custom-validation" ).remove(); $('input[type=submit]').removeAttr("disabled") } else { $( ".hs_website .input" ).append( "<div class='custom-validation'>Please ensure you use a recognised URL format. An example would be www.feefo.com</div>" ); $('input[type=submit]').attr('disabled', 'disabled'); } //console.log(isValidHttpUrl(place)); }); $(window).load(function() { $( "input[name='website']" ).on('change',function(){ let place = this.value; if (isValidHttpUrl(place)) { $( ".hs_website .input .custom-validation" ).remove(); $('input[type=submit]').removeAttr("disabled") } else { $( ".hs_website .input" ).append( "<div class='custom-validation'>Please ensure you use a recognised URL format. 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href="https://business.feefo.com/features/consumer-insights" class="menu-link">Analyse</a> </li> </ul> </li> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="javascript:;" class="menu-link"><strong>Solutions</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/features#Essentials" class="menu-link">Essential</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/features#Enhanced" class="menu-link">Enhanced</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/features#Upgrades" class="menu-link">Upgrades</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/features/integrations" class="menu-link">Integrations</a> </li> </ul> </li> </ul> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/enterprise" class="menu-link">Enterprise</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/pricing" class="menu-link">Pricing</a> </li> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/resources" class="menu-link">Resources</a> <input type="checkbox" id="Resources_navigation-primary" class="submenu-toggle"> <label class="menu-arrow" for="Resources_navigation-primary"> <span class="menu-arrow-bg"></span> </label> <ul class="submenu level-2"> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="javascript:;" class="menu-link"><strong>Type</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/resources" class="menu-link">Blogs & Reports</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/customer-stories" class="menu-link">Customer Stories</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/product-updates" class="menu-link">Product Updates</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/press-releases" class="menu-link">Press Releases</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/features/feefo-platform-walkthrough" class="menu-link">Video Walkthrough</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://support.feefo.com" class="menu-link">Support</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/campaign/the-value-exchange" class="menu-link">Value Exchange</a> </li> </ul> </li> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/industries" class="menu-link"><strong>Sectors</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/automotive-hub" class="menu-link">Automotive</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/b2b" class="menu-link">B2B</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/brands-and-manufacturers" class="menu-link">Brands & Manufacturers</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/education-and-training" class="menu-link">Education & Training</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/health-and-beauty" class="menu-link">Health & Wellbeing</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/finance-hub" class="menu-link">Money & Insurance</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/retail-hub" class="menu-link">Retail</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/sports-and-entertainment" class="menu-link">Sports & Entertainment</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/travel-hub" class="menu-link">Travel & Tourism</a> </li> </ul> </li> </ul> </li> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/why-feefo" class="menu-link">Why Feefo</a> <input type="checkbox" id="Why Feefo_navigation-primary" class="submenu-toggle"> <label class="menu-arrow" for="Why Feefo_navigation-primary"> <span class="menu-arrow-bg"></span> </label> <ul class="submenu level-2"> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="javascript:;" class="menu-link"><strong>Company</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/company/about" class="menu-link">About</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/careers" class="menu-link">Careers</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/company/trusted-service-awards" class="menu-link">Trusted Service Awards</a> </li> </ul> </li> <li class="has-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/company/partnerships" class="menu-link"><strong>Partnerships</strong></a> <ul class="submenu level-3"> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/partner-portal" class="menu-link">Partner Portal</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/company/partnerships/partnership-directory" class="menu-link">Partnership Directory</a> </li> <li class="no-submenu menu-item hs-skip-lang-url-rewrite"> <a href="https://business.feefo.com/company/partnerships/become-a-partner" class="menu-link">Become a Partner</a> </li> </ul> </li> </ul> </li> </ul> </nav> <div class="custom-button__div__menu"> <a href="https://www.feefo.com/search-reviews" target="_blank" rel="noopener"> <button class="btn-primary-white custom-button ie-multiple-buttons-header"> Search reviews </button> </a> <a href="https://business.feefo.com/enquiry/request-a-demo" target="_blank" rel="noopener"> <button class="btn-primary-dark custom-button ie-multiple-buttons-header"> Book a demo </button> </a> <a href="https://hub.feefo.com" target="_blank" rel="noopener"> <button class="btn-primary-white custom-button ie-multiple-buttons-header"> Hub login </button> </a> </div> </div> </div> <div id="hs_cos_wrapper_module_1611098085088105" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="elements-overlay-search"> <span class="hideBtn"></span> <div id="searchBar" class="searchBar"> <form action="/hs-search-results"> <div class="elements-search-modal-group"> <input type="text" name="term" class="hs-search-field__input" placeholder="Search resources..." data-aos="fade-down" data-aos-once="true" autofocus> <input type="image" src="https://f.hubspotusercontent10.net/hubfs/8768169/Business/Theme/images/icons/loupe.svg" alt="Submit Form" class="elements-icon-search-field"> </div> <input type="hidden" name="type" value="SITE_PAGE"> <input type="hidden" name="type" value="LANDING_PAGE"> <input type="hidden" name="type" value="BLOG_POST"> <input type="hidden" name="type" value="LISTING_PAGE"> <input type="hidden" name="type" value="KNOWLEDGE_ARTICLE"> </form> </div> </div> <div class="showBtn"></div> </div> <div class="header__language-switcher header--element"> <div class="header__language-switcher--label"> <div id="hs_cos_wrapper_language-switcher" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-language_switcher" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_language-switcher_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_language_switcher" style="" data-hs-cos-general-type="widget" data-hs-cos-type="language_switcher"><div class="lang_switcher_class"> <div class="globe_class" onclick=""> <ul class="lang_list_class"> <li> <a class="lang_switcher_link" data-language="en-gb" lang="en-gb" href="https://business.feefo.com/features/brand-reputation">English - United Kingdom</a> </li> <li> <a class="lang_switcher_link" data-language="en-us" lang="en-us" href="https://business.feefo.com/en-us/features/brand-reputation">English - United States</a> </li> </ul> </div> </div></span></div> <div class="header__language-switcher--label-current"> English - United Kingdom</div> </div> </div> <div class="header__button header--element"> <div id="hs_cos_wrapper_module_16106654906244" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=" container-fluid "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell elements-module-button_module_16106654906244" style=" text-align: left; width: 100%; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; " data-widget-type="cell" data-x="0" data-w="12"> <div class="elements-module-buttons-container"> <a href="https://business.feefo.com/enquiry/get-in-touch-form" class="elements-link-buttons_module_16106654906244"> <button class="business-link__button__icon__module_16106654906244__000000 elements-buttons-enabled-on-tablet elements-buttons-enabled-on-mobile elements-btns-custom_module_16106654906244 elements-btns-styles_module_16106654906244" style=" font-family: ; ; color: #000000; font-size: 16px; background-color: #FFD100; border: 1px solid #FFD100; border-radius: 100px; "> <span class="business-link__icon__module_16106654906244" style="fill: #000000;"><span id="hs_cos_wrapper_module_16106654906244_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" aria-hidden="true"><g id="calendar-alt1_layer"><path d="M436 160H12c-6.6 0-12-5.4-12-12v-36c0-26.5 21.5-48 48-48h48V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h128V12c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v52h48c26.5 0 48 21.5 48 48v36c0 6.6-5.4 12-12 12zM12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm116 204c0-6.6-5.4-12-12-12H76c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm0-128c0-6.6-5.4-12-12-12H76c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm128 128c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm0-128c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm128 128c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40zm0-128c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12v-40z" /></g></svg></span></span> Get in touch </button> </a> <a href="https://business.feefo.com/contact" class="elements-link-buttons_module_16106654906244"> <button class="business-link__button__icon__module_16106654906244__FFD100 elements-buttons-enabled-on-tablet elements-buttons-enabled-on-mobile elements-btns-custom_module_16106654906244 elements-btns-styles_module_16106654906244" style=" font-family: ; ; color: #FFFFFF; font-size: 14px; background-color: #4F4CFA; border: 0px solid #FFFFFF; border-radius: 100px; "> <span class="business-link__icon__module_16106654906244" style="fill: #FFFFFF;"><span id="hs_cos_wrapper_module_16106654906244_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" aria-hidden="true"><g id="phone2_layer"><path d="M493.397 24.615l-104-23.997c-11.314-2.611-22.879 3.252-27.456 13.931l-48 111.997a24 24 0 0 0 6.862 28.029l60.617 49.596c-35.973 76.675-98.938 140.508-177.249 177.248l-49.596-60.616a24 24 0 0 0-28.029-6.862l-111.997 48C3.873 366.516-1.994 378.08.618 389.397l23.997 104C27.109 504.204 36.748 512 48 512c256.087 0 464-207.532 464-464 0-11.176-7.714-20.873-18.603-23.385z" /></g></svg></span></span> +44 203 3624 209 </button> </a> <a href="https://hub.feefo.com" class="elements-link-buttons_module_16106654906244"> <button class="business-link__button__icon__module_16106654906244__000000 elements-buttons-enabled-on-tablet elements-buttons-enabled-on-mobile elements-btns-custom_module_16106654906244 elements-btns-styles_module_16106654906244" style=" font-family: ; ; color: #000000; font-size: 16px; background-color: #ffffff; border: 1px solid #000000; border-radius: 100px; "> <span class="business-link__icon__module_16106654906244" style="fill: #000000;"><span id="hs_cos_wrapper_module_16106654906244_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512" aria-hidden="true"><g id="sign-in-alt3_layer"><path d="M416 448h-84c-6.6 0-12-5.4-12-12v-40c0-6.6 5.4-12 12-12h84c17.7 0 32-14.3 32-32V160c0-17.7-14.3-32-32-32h-84c-6.6 0-12-5.4-12-12V76c0-6.6 5.4-12 12-12h84c53 0 96 43 96 96v192c0 53-43 96-96 96zm-47-201L201 79c-15-15-41-4.5-41 17v96H24c-13.3 0-24 10.7-24 24v96c0 13.3 10.7 24 24 24h136v96c0 21.5 26 32 41 17l168-168c9.3-9.4 9.3-24.6 0-34z" /></g></svg></span></span> Hub login </button> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </header> <div class="sticky-padding"></div>  </div> <main id="main-content" class="body-container-wrapper body-container"> <div class="container-fluid body-container"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd_area-row-0-force-full-width-section dnd-section dnd_area-row-0-padding"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714024147954" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <hr></div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd_area-row-1-padding dnd_area-row-1-max-width-section-centering dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_widget_1714094491727" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <nav class="jake-breadcrumbs" aria-label="breadcrumb"> <ol class="jake-breadcrumbs-list"> <li class="jake-breadcrumb-item"><a href="https://business.feefo.com">Home</a></li> <li class="jake-breadcrumb-item"><a href="https://business.feefo.com/features/brand-reputation" target="_blank" rel="noopener">Brand Reputation</a></li> </ol> </nav> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd_area-row-2-background-layers dnd_area-row-2-padding dnd_area-row-2-background-color dnd-section"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 cell_17140235274053-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell dnd-column cell_17140235274055-vertical-alignment" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-7 cell_17140235274055-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_17140235274057-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-2 row-number-1 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_171402352740511" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_171402352740511_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h1><span style="color: #ffffff;">Free your brand from fake reviews</span></h1> <p><span style="color: #ffffff;">Safeguard your brand reputation and strengthen consumer confidence with Feefo’s reviews platform. We keep you free from fakes, offering slick moderation to cancel out offensive feedback.</span></p></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-2 row-number-2 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_171402352740512" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=" container-fluid "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell elements-module-button_module_171402352740512" style=" text-align: left; width: 100%; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; " data-widget-type="cell" data-x="0" data-w="12"> <div class="elements-module-buttons-container"> <a href="https://business.feefo.com/enquiry/get-in-touch-form" target="_blank" rel="noopener" class="elements-link-buttons_module_171402352740512"> <button class="business-link__button__icon__module_171402352740512__000000 elements-buttons-enabled-on-tablet elements-buttons-enabled-on-mobile btn-primary-dark elements-btns-styles_module_171402352740512" style=" "> Book a demo <span class="business-link__icon__module_171402352740512__right" style="fill: #000000;"><span id="hs_cos_wrapper_module_171402352740512_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" aria-hidden="true"><g id="arrow-right1_layer"><path d="M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z" /></g></svg></span></span> </button> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17140235274058-margin dnd-column cell_17140235274058-vertical-alignment" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-2 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget module_171402352740514-flexbox-positioning dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_171402352740514" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_171402352740514_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><img src="https://business.feefo.com/hubfs/2024%20Website%20Assets/Features%20Content%20Type/Brand%20reputation%20assets/Free_your_brand_from_fake_reviews.webp" class="hs-image-widget " style="max-width: 100%; height: auto;" alt="Free_your_brand_from_fake_reviews" title="Free_your_brand_from_fake_reviews" loading="lazy"></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-1 dnd-section dnd_area-row-3-padding dnd_area-row-3-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell cell_17140247223952-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 cell_17140247223952-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_1714024724857-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-3 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17140247223959" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=""> <div id="linked-image-custom_module_17140247223959" class="linked-image-custom_module_17140247223959" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <img class=" " src="https://business.feefo.com/hubfs/large-What%20exactly%20is%20a%20Verified%20Customer%20Review%20-%20cover%20image-min.png" alt="large-What exactly is a Verified Customer Review - cover image-min" loading="lazy" style="width:1280px; height: 730px; max-width: 100%; height: auto;"> </div> </div> </div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17140247248573-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-4 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17140247223956" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17140247223956_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><div> <h2 data-aqa-id="text-and-media-title">Protecting you from fake reviews</h2> </div> <div data-aqa-id="text-and-media-body-text-container"> <p>Our invite-only platform protects your business against misleading feedback by only publishing reviews from verified buyers. Our feedback requests go directly to genuine customers, meaning your feedback is genuine.</p> <p>We can help you share what your customers really think about you in review content to boost sales, enhance your reputation and become a brand that people rely on, with reviews they can trust.</p> </div></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 dnd-section dnd_area-row-4-padding dnd_area-row-4-vertical-alignment"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_17140249885552-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-6 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget module_17140249885557-hidden dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17140249885557" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=""> <div id="linked-image-custom_module_17140249885557" class="linked-image-custom_module_17140249885557" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <img class=" " src="https://business.feefo.com/hubfs/Feefo%202024/Images/Placeholder/Stay_alert_with_instant_notifications.png" alt="Stay_alert_with_instant_notifications" loading="lazy" style="width:1080px; height: 720px;"> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-7 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17140249885558" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17140249885558_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><div> <h2 data-aqa-id="text-and-media-title">Safeguarding your online reputation</h2> </div> <div data-aqa-id="text-and-media-body-text-container"> <p>Our team uses a blend of human moderation and powerful AI technology to safeguard your online reputation and protect everyone from unwelcome or offensive content.</p> <p>We publish all confirmed customer reviews, unless they violate one of our strict grounds for removal.</p> </div></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-8 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1715601803570" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=" container-fluid "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell elements-module-button_module_1715601803570" style=" text-align: left; width: 100%; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; " data-widget-type="cell" data-x="0" data-w="12"> <div class="elements-module-buttons-container"> <a href="https://www.feefo.com/uk/business/support/content-moderation" target="_blank" rel="noopener" class="elements-link-buttons_module_1715601803570"> <button class="business-link__button__icon__module_1715601803570__000000 elements-buttons-enabled-on-tablet elements-buttons-enabled-on-mobile btn-primary-dark elements-btns-styles_module_1715601803570" style=" "> Review our guidelines <span class="business-link__icon__module_1715601803570__right" style="fill: #000000;"><span id="hs_cos_wrapper_module_1715601803570_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_icon" style="" data-hs-cos-general-type="widget" data-hs-cos-type="icon"><svg version="1.0" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 448 512" aria-hidden="true"><g id="arrow-right1_layer"><path d="M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z" /></g></svg></span></span> </button> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17140249885553-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-9 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_171402498855511" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=""> <div id="linked-image-custom_module_171402498855511" class="linked-image-custom_module_171402498855511" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <img class=" " src="https://business.feefo.com/hubfs/HTML%20header%20V1_Personalisation%20and%20privacy.png" alt="HTML header V1_Personalisation and privacy" loading="lazy" style="width:2000px; height: 1020.9790209790209px; max-width: 100%; height: auto;"> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-10 dnd-section dnd_area-row-5-padding dnd_area-row-5-vertical-alignment"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell cell_17140251113242-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-11 cell_17140251113242-row-0-vertical-alignment dnd-row"> <div class="row-fluid "> <div class="span6 widget-span widget-type-cell cell_17140251113244-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="0" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-12 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module module_17140251113247-hidden" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17140251113247" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=""> <div id="linked-image-custom_module_17140251113247" class="linked-image-custom_module_17140251113247" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <img class=" " src="https://business.feefo.com/hubfs/Protect%20your%20hard%20earned%20reputation.svg" alt="Protect your hard earned reputation" loading="lazy" style="width:874px; height: 686px; max-width: 100%; height: auto;"> </div> </div> </div> </div> </div> </div> </div> <div class="span6 widget-span widget-type-cell cell_17140251113245-vertical-alignment dnd-column" style="" data-widget-type="cell" data-x="6" data-w="6"> <div class="row-fluid-wrapper row-depth-1 row-number-13 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_171402511132410" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_171402511132410_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><div> <h2 data-aqa-id="text-and-media-title">Giving you an opportunity to improve</h2> </div> <div data-aqa-id="text-and-media-body-text-container"> <p><span>We always encourage fair and honest feedback, as it informs consumers and helps businesses learn. If you’re quick to resolve issues raised in a negative review, your customer will often update their feedback to something more positive, helping you build trust and strengthen customer relationships.</span></p> </div></span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-14 dnd_area-row-6-padding dnd_area-row-6-vertical-alignment dnd-section dnd_area-row-6-max-width-section-centering dnd_area-row-6-background-layers dnd_area-row-6-background-color"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell cell_1731414376925-vertical-alignment dnd-column cell_1731414376925-padding" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-15 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17314143769255" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17314143769255_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h1 style="text-align: center;"><span style="color: #000000;">Spotted a suspicious review?</span></h1></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-16 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17314143769256" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_17314143769256_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><p>Feefo use a variety of sophisticated tools and algorithms to automatically and manually detect non-compliant reviews. With millions of customer reviews received each year, it’s possible that a small number with litigious, illegal or fraudulent content are inadvertently published.</p> <p>If you’ve found something you feel should not have been published, please complete the form below and we’ll ask our compliance team to take a detailed look. <br><br>Every review raised by consumers for non-compliance is checked against our <a href="/support/compliance" rel="noopener">authenticity</a> and <a href="/support/content-moderation" rel="noopener">moderation guidelines</a>.</p></span></div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-17 dnd-row"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget dnd-module" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_17314143769257" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="elements-row-content_module_17314143769257 "> <div class="container-fluid elements-div-content_module_17314143769257" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 24px; padding-bottom: 55px; padding-left: 39px; padding-right: 32px; margin-top: 0px; margin-bottom: 16px; margin-left: 0px; margin-right: 0px; background-color: #FFFFFF; width: 100%; border: 0px solid #E7E8F1; border-radius: 24px; position: relative; box-shadow: 0px 2px 12px rgba(20, 26, 43, 0.08); z-index: 1; "> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="elements-module-content_module_17314143769257" style=" padding-top: 0px; padding-bottom: 0px; padding-left: 0px; padding-right: 0px; "> <span id="hs_cos_wrapper_module_17314143769257_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_form" style="" data-hs-cos-general-type="widget" data-hs-cos-type="form"><h3 id="hs_cos_wrapper_form_582332723_title" class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text"></h3> <div id="hs_form_target_form_582332723"></div> </span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <div data-global-resource-path="saas-elements-child-feefo/templates/partials/footer.html"> <div id="hs_cos_wrapper_divider" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div style=" width: 100%; border: 0 none; border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgba(228, 228, 238, 0.0); margin-left: auto; margin-right: auto; margin-top: 0; margin-bottom: 0; " class="elements--divider__divider "></div> </div> <footer class="footer"> <div 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