Plenitude On the Road app

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We’re by your side, even when you’re not at home.</p> <div> <div data-pln-molecule="store-group" data-pln-version="1.1" class=""> <a href="https://becharge.onelink.me/UyeI/ch211g2q" target="_self" role="button" data-tracking-info="{"detail_cta_clicked":"https://becharge.onelink.me/UyeI/ch211g2q","cta_clicked":"button app","event":"mobility_download_app"}"> <picture> <img loading="lazy" alt="" aria-hidden="true" src="/content/dam/plenitude-uk/images/general/btn-apple-store.svg"/> </picture> </a> <a href="https://becharge.onelink.me/UyeI/ch211g2q" target="_self" role="button" data-tracking-info="{"detail_cta_clicked":"https://becharge.onelink.me/UyeI/ch211g2q","cta_clicked":"button app","event":"mobility_download_app"}"> <picture> <img loading="lazy" alt="" aria-hidden="true" src="/content/dam/plenitude-uk/images/general/btn-google-play.svg"/> </picture> </a> </div> </div> </div> </div> <picture data-pln-atom="picture" class="picture-pln lightH" aria-hidden="true"> <source media="(min-width: 1440px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/hero-app:4-1?wid=3840&hei=1140"/> <source media="(min-width: 1440px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/hero-app:4-1?wid=1920&hei=570"/> <source media="(min-width: 1024px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/hero-app:3-1?wid=2880&hei=1140"/> <source media="(min-width: 1024px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/hero-app:3-1?wid=1440&hei=570"/> <source media="(min-width: 768px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/hero-app:4-1M?wid=2048&hei=480"/> <source media="(min-width: 768px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/hero-app:4-1M?wid=1024&hei=240"/> <source media="(min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/hero-app:3-1M?wid=1536&hei=480"/> <source srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/hero-app:3-1M?wid=768&hei=240"/> <img src="https://eniplenitude.scene7.com/is/image/enigaseluce/hero-app:4-1?wid=3840&hei=1140" fetchpriority="high" alt=""/> </picture> </section> </div> <div class="rich_text base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="rich-text" data-pln-version="1.0" data-pln-template="default" class="gap-top-2 gap-bottom-1 default-grey"> <div class="wrapper" data-pln-organism="rich-content"> <p style=" text-align: center; "><span style=" color: rgb(255,255,255); ">The Be Charge website and app are being refurbished and will become Plenitude On the Road. Mobility services will continue to be provided by Be Charge S.r.l.</span></p> </div> </div> </div> <div class="rich_text base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="rich-text" data-pln-version="1.0" data-pln-template="default" class="gap-bottom-0"> <div class="wrapper" data-pln-organism="rich-content"> <h2> <div style=" text-align: center; ">Our energy is your energy.</div> </h2> <p style=" text-align: center; ">Charging <b>your electric</b> vehicle in Europe is quick and easy thanks to our network of charging stations. It includes more than <b>20.000 charging points </b>operated by Be Charge.</p> </div> </div> </div> <div class="list_summary_container base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="list-summary" style="--list-summary-divider-color: #FFDC00" data-pln-version="1.0" data-pln-template="items-3" class="gap-top-4"> <div class="wrapper"> <ul> <li> <div data-pln-organism="list-item" data-pln-version="1.0" data-pln-template="centered" class="icon"> <img src='/content/dam/plenitude-uk/images/icons/icon-charging_station.svg' aria-hidden="true" height='32' width='32'/> <h3 class="h3">>20.000 charging points <span style=" color: rgb(16,109,75); "><br /> installed</span>*</h3> <div data-pln-organism="rich-content"> <p>operational and still awaiting connection to the network.</p> <p>*in july 2024<br /> </p> </div> </div> </li> <li> <div data-pln-organism="list-item" data-pln-version="1.0" data-pln-template="centered" class="icon"> <img src='/content/dam/plenitude-uk/images/icons/icon-under-construction.svg' aria-hidden="true" height='32' width='32'/> <h3 class="h3">40.000 charging points <span style=" color: rgb(16,109,75); "><br /> by 2027</span></h3> <div data-pln-organism="rich-content"> <p>to expand the network in Italy and Europe.</p> </div> </div> </li> <li> <div data-pln-organism="list-item" data-pln-version="1.0" data-pln-template="centered" class="icon"> <img src='/content/dam/plenitude-uk/images/icons/icon-pin.svg' aria-hidden="true" height='32' width='32'/> <h3 class="h3">>400.000 charging points <span style=" color: rgb(16,109,75); "><br /> can be used from the app</span></h3> <div data-pln-organism="rich-content"> <p>managed by Be Charge and by other global operators.</p> </div> </div> </li> </ul> </div> </div></div> <div class="image_band_horizontal base aem-GridColumn aem-GridColumn--default--12"> <article data-pln-component="image-band-horizontal" data-pln-version="1.1" data-pln-template="left-wide" class="friendly-beige"> <div class="wrapper"> <div data-pln-organism="rich-content"> <div class="l4">OUR CHARGING POINTS</div> <h2 class="h2">We are <span style=" color: rgb(16,109,75); ">constantly evolving</span> in Italy and throughout Europe</h2> <p>Thanks to a number of <b><u>interoperability agreements</u></b>, we are constantly growing and working with many partners to offer you the most efficient network on the market with more than <b>400.000 charging points. </b></p> <p></p>  <div data-pln-molecule="store-group" data-pln-version="1.0"> </div>  </div> <div> <picture aria-hidden="true" data-pln-atom="picture" class="radius"> <source media="(min-width: 1024px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/img-map-1:4-3?wid=1548&hei=960"/> <source media="(min-width: 1024px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/img-map-1:4-3?wid=774&hei=480"/> <source media="(min-width: 768px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/img-map-1:1-1M?wid=1316&hei=960"/> <source media="(min-width: 768px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/img-map-1:1-1M?wid=1316&hei=960"/> <source media="(min-width: 320px) and (min-resolution: 150dpi)"/> <source media="(min-width: 320px)"/> <img src="https://eniplenitude.scene7.com/is/image/enigaseluce/img-map-1:4-3?wid=1548&hei=960" loading="lazy"/> </picture> </div> </div> </article></div> <div class="rich_text base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="rich-text" data-pln-version="1.0" data-pln-template="default" class="gap-bottom-2"> <div class="wrapper" data-pln-organism="rich-content"> <h2> <div style=" text-align: center; ">Use the app in four taps</div> </h2> </div> </div> </div> <div class="slider-standard base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="slider-standard" data-pln-version="1.1"> <div class="wrapper splide"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"> <div data-pln-organism="slider-standard-item" data-pln-version="1.1" data-pln-template="right" style="background-color: "> <div> <h3 class="h2">Find the network of charging points with a tap.</h3> <p> Go to the Explore section and find your nearest charging point. </p> </div> <picture data-pln-atom="picture" aria-hidden="true"> <source media="(min-width: 1440px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-mappa-01-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 1440px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-mappa-01-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 1024px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-mappa-01-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 1024px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-mappa-01-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 768px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-mappa-01-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 768px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-mappa-01-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 320px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-mappa-01-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 320px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-mappa-01-cropped:1-1?wid=570&hei=570"/> <img src="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-mappa-01-cropped:1-1?wid=1140&hei=1140" loading="lazy"/> </picture> </div> </li> <li class="splide__slide"> <div data-pln-organism="slider-standard-item" data-pln-version="1.1" data-pln-template="right" style="background-color: "> <div> <h2 class="h2">Use filters to choose the right charging point for you.</h2> <p> We have a number of options available. You can choose the right charging point for your needs and reserve it. </p> </div> <picture data-pln-atom="picture" aria-hidden="true"> <source media="(min-width: 1440px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-filtri-02-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 1440px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-filtri-02-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 1024px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-filtri-02-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 1024px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-filtri-02-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 768px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-filtri-02-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 768px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-filtri-02-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 320px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-filtri-02-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 320px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-filtri-02-cropped:1-1?wid=570&hei=570"/> <img src="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-filtri-02-cropped:1-1?wid=1140&hei=1140" loading="lazy"/> </picture> </div> </li> <li class="splide__slide"> <div data-pln-organism="slider-standard-item" data-pln-version="1.1" data-pln-template="right" style="background-color: "> <div> <h1 class="h2">Start charging your electric vehicle.</h1> <p> Charging your vehicle is quick and easy. With our app you can do it in a few steps. </p> </div> <picture data-pln-atom="picture" aria-hidden="true"> <source media="(min-width: 1440px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-attivita-03-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 1440px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-attivita-03-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 1024px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-attivita-03-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 1024px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-attivita-03-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 768px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-attivita-03-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 768px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-attivita-03-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 320px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-attivita-03-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 320px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-attivita-03-cropped:1-1?wid=570&hei=570"/> <img src="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-attivita-03-cropped:1-1?wid=1140&hei=1140" loading="lazy"/> </picture> </div> </li> <li class="splide__slide"> <div data-pln-organism="slider-standard-item" data-pln-version="1.1" data-pln-template="right" style="background-color: "> <div> <h2 class="h2">You’ve everything you need in the app.</h2> <p> You can monitor your charging session in real time in the Activity section of the app and manage your billing history. </p> </div> <picture data-pln-atom="picture" aria-hidden="true"> <source media="(min-width: 1440px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-ricarica-04-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 1440px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-ricarica-04-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 1024px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-ricarica-04-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 1024px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-ricarica-04-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 768px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-ricarica-04-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 768px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-ricarica-04-cropped:1-1?wid=570&hei=570"/> <source media="(min-width: 320px) and (min-resolution: 150dpi)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-ricarica-04-cropped:1-1?wid=1140&hei=1140"/> <source media="(min-width: 320px)" srcset="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-ricarica-04-cropped:1-1?wid=570&hei=570"/> <img src="https://eniplenitude.scene7.com/is/image/enigaseluce/slide-mob-ricarica-04-cropped:1-1?wid=1140&hei=1140" loading="lazy"/> </picture> </div> </li> </ul> </div> </div> </div></div> <div class="card_text base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="card-text" data-pln-version="1.1" class="friendly-beige" data-pln-template="items-2"> <div class="wrapper"> <div class="" id="splide01" role="region"> <h2><h2>A network of benefits</h2> </h2> <div class="splide__track" id="splide01-track"> <ul class="splide__list" id="splide01-list"> <li class="splide__slide" id="splide01-slide0"> <div data-pln-organism="list-item" data-pln-version="1.0" data-pln-template="default" class="dot"> <h3 class="h3 dot"> <h3>We know what you need</h3> </h3> <p>To charge your electric vehicle, you can choose whichever <b>payment method</b> you want. </p> </div> </li> <li class="splide__slide" id="splide01-slide0"> <div data-pln-organism="list-item" data-pln-version="1.0" data-pln-template="default" class="dot"> <h3 class="h3 dot"> <h3>We’re always by your side</h3> </h3> <p><p style=" line-height: 1.2; margin-top: 0.0pt; margin-bottom: 0.0pt; " id="docs-internal-guid-94d2f93f-7fff-4283-c8b0-d29b5f47b5df">Plenitude’s <b>call centre</b> is available 24/7 to offer immediate support if you should need us. Alternatively, go to the Support section of Plenitude’s On the Road app to find all the information you need and the answers to your questions, or you can report any problems you encounter when you’re charging.<br /> </p> <p> </p> </p> </div> </li> </ul> </div> </div> </div> </div></div> <div class="rich_text base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="rich-text" data-pln-version="1.0" data-pln-template="default" class="gap-bottom-0"> <div class="wrapper" data-pln-organism="rich-content"> <h2> <div style=" text-align: center; ">Find out about our tariffs and some of our payment methods.</div> </h2> </div> </div> </div> <div class="card_detailed base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="card-detailed" data-pln-version="1.0" class="gap-bottom-0" data-pln-template="items-2"> <div class="wrapper splide is-initialized" data-v-5f9ebf68 id="splide01" role="region"> <div> <div data-v-5f9ebf68 class="splide__wrapper"> <div class="splide__track" id="splide01-track"> <ul class="splide__list" id="splide01-list"> <li class="splide__slide" id="splide01-slide1"> <article data-pln-organism="item-card-detailed" data-pln-version="1.0"> <div> <div> </div> <div class="section-text-top"> <h3 class="h3"><h2>Pay for what you charge</h2> </h3> <p>Pay Per Use tariffs are also available abroad</p> </div> <ul data-pln-molecule="bullet-list" data-pln-version="1.0" class=""> <li> <svg data-v-244333c8="" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <circle data-v-244333c8="" cx="12" cy="12" r="12" fill="#008051"></circle> <path data-v-244333c8="" fill-rule="evenodd" clip-rule="evenodd" d="M19.8215 8.67586L10.3074 17L5 12.341L6.81883 10.7961L10.3388 13.886L18.1812 7L20 8.59662L19.8215 8.67586Z" fill="white"></path> </svg> AC up to 22kW, DC up to 75kW and over 75kW </li> </ul> </div> <div> <h4>EUR 0.65/kWh AC up to 22kW</h4> <p>In Italy</p> </div> </article> </li> <li class="splide__slide" id="splide01-slide2"> <article data-pln-organism="item-card-detailed" data-pln-version="1.0"> <div> <div> </div> <div class="section-text-top"> <h3 class="h3">Use prepaid card whenever you want<sup>1</sup></h3> <p>Card</p> </div> <ul data-pln-molecule="bullet-list" data-pln-version="1.0" class=""> <li> <svg data-v-244333c8="" xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <circle data-v-244333c8="" cx="12" cy="12" r="12" fill="#008051"></circle> <path data-v-244333c8="" fill-rule="evenodd" clip-rule="evenodd" d="M19.8215 8.67586L10.3074 17L5 12.341L6.81883 10.7961L10.3388 13.886L18.1812 7L20 8.59662L19.8215 8.67586Z" fill="white"></path> </svg> To use your CARD, choose your wallet as your payment method when you start each charge. </li> </ul> </div> <div> <h4>Starting from EUR 50</h4> <p>Real card value EUR 53</p> </div> </article> </li> </ul> </div> </div> </div> </div> </div></div> <div class="buttons-combo base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="buttons-combo" data-pln-version="1.0" class=" default center"> <div class="wrapper"> <div data-pln-molecule="cta-group" data-pln-version="1.2" class="center ">     <a data-pln-atom="button-ext" data-pln-version="1.2" class="primary default none" href="https://eniplenitude.eu/e-mobility/pricing" data-tracking-info="{"detail_cta_clicked":"/e-mobility/pricing","cta_clicked":"Find out more","event":"mobility_cta_clicked"}" target="_self"> <span>Find out more</span> </a>  </div> </div> </div> </div> <div class="html-box base aem-GridColumn aem-GridColumn--default--12">  <div data-pln-component='html-box' data-pln-version='1.0' class="friendly-beige gap-both-0" id="qrcode"> <style> @media screen and (min-width: 1024px) { [data-pln-component=sticky-updates][data-pln-version="1.0"][id="sticky_mobile"] { display: none !important; } } .wrapper-beCharge { margin: 0 auto; max-width: 1204px; padding: 64px 16px; position: relative; width: 100%; text-align: center; display: flex; flex-direction: column; gap: 32px; .title{ display: flex; flex-direction: column; gap: 8px; } h2{ margin: 0; } h4{ margin: 0; } .buttons{ display: flex; gap: 24px; justify-content: center; a{ width: 328px; display: flex; justify-content: center; background-color: black; border-radius: 4px; padding: 8px 0; height: 48px; } } } </style> <div class="wrapper-beCharge onlyDesktop"> <div class="title"> <h2>Scan the QR code with your smartphone to download Plenitude’s On the Road app</h2> <p>Start filling up with energy.</p> </div> <div class="box"> <img src="/content/dam/plenitude-uk/images/qr-code/qrcode-scarica-app-pagina-download-app-eu.svg" width="180px" alt="Scan here with your phone's camera to download the mobile app"/> </div> <h4>You’ll also find it in the main online stores:</h4> <div class="buttons"> <a href="https://becharge.onelink.me/UyeI/ch211g2q" target="_blank" data-target='appStore'> <img src="/content/dam/plenitude-uk/images/general/appstore.png"/> </a> <a href="https://becharge.onelink.me/UyeI/ch211g2q" target="_blank" data-target='playStore'> <img src="/content/dam/plenitude-uk/images/general/playstore.png"/> </a> </div> </div> <script> function redirectApp() { let link = ''; const userAgent = navigator.userAgent || navigator.vendor || window.opera; if (/android/i.test(userAgent)) { link = "https://becharge.onelink.me/UyeI/ch211g2q"; } if (/iPad|iPhone|iPod/.test(userAgent) && !window.MSStream) { link = "https://becharge.onelink.me/UyeI/ch211g2q"; window.location.href = link; return; } window.open(link, '_blank'); } var urlParams = new URLSearchParams(window.location.search); if (urlParams.get('action') === "redirect-app") { setTimeout(function() { redirectApp(); }, 1000); } $("body").on('click', '#scarica-app', function () { redirectApp(); }) const buttons = document.querySelectorAll('.buttons a'); buttons.forEach(el=>{ el.addEventListener('click',()=>{ trackAnalytics(el.attributes['data-target'].value) }) }) function trackAnalytics(target){ const urlDestinazione = target == 'appStore' ? 'ios' : 'android'; dataLayer.push({ 'event': 'mobility_download_app', 'cta_clicked': 'button app', 'detail_cta_clicked': urlDestinazione }); } </script> </div> </div> <div class="faq_standard base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="faq-standard" data-pln-version="1.1" class=" container-lg faq-spacing-huge"> <div class="wrapper"> <div> <h2 class="h2"> Want to know more?</h2> <p> Do you have any questions? Have a look at our FAQs to find the right solution. </p> </div> <ul aria-live="polite"> <li> <div role="heading" aria-level="1"> <a role="button" class="l3" tabindex="0" aria-expanded="false" data-pln-accordion="#collapse-1324559108-1" data-pln-accordion-group="faq-standard-1324559108" aria-controls="collapse-1324559108-1"> What do the icons on the map mean? </a> </div> <div data-pln-organism="rich-content" id="collapse-1324559108-1" class="collapse" data-parent="#accordionFAQ"> <p><p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">Each icon gives you information on a charging station and its status.</span></span></span></span></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>Dark blue icon</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b> with </b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>Plenitude’s On the Road</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"> </span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>logo</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">: the charging station is in a public area and is managed directly by </span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">Plenitude</span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">. These stations can be accessed 24 hours a day.</span></span></span></span></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>White icon</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b> with </b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>Plenitude’s On the Road</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"> </span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>logo</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">: the charging station is hosted in a privately-owned structure. You must contact the host structure to access it. These stations are also managed directly by </span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">Plenitude</span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">.</span></span></span></span></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>Grey icon</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">: the charging station is managed by another operator, but you can charge here from </span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">Plenitude’s On the Road</span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"> </span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">app</span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">.</span></span></span></span></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>Light blue icon</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">: shows the charging station you are currently using.</span></span></span></span></p> <p><br></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">The status of the charging station is shown by the colour of the dot.</span></span></span></span></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>Green:</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"> FREE You can start charging because the station is free.</span></span></span></span></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>Red:</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"> OCCUPIED You can’t charge here because the station is occupied or broken.</span></span></span></span></p> <p><br></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">A dot with a lightning bolt shows each charging station’s power rating:</span></span></span></span></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>One bolt</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">: Fast charging station.</span></span></span></span></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>Two bolts</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">: Ultrafast charging station.</span></span></span></span></p> <p><br></p> <p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><b>WARNING</b></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">: Some charging stations may have exclusive access or time-limited access. Check the </span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">app</span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"> to see the access conditions shown on the charging station’s information sheet.</span></span></span></span></p> <p> </p></p> </div> </li> <li> <div role="heading" aria-level="2"> <a role="button" class="l3" tabindex="0" aria-expanded="false" data-pln-accordion="#collapse-1324559108-2" data-pln-accordion-group="faq-standard-1324559108" aria-controls="collapse-1324559108-2"> How do I start charging? </a> </div> <div data-pln-organism="rich-content" id="collapse-1324559108-2" class="collapse" data-parent="#accordionFAQ"> <p><p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><span style="font-family: Times New Roman, serif;">Firstly, you have to choose a charging station on the map. Once you arrive, choose which charging socket you want and start charging from the </span></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">app</span></span></span><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"> using the ‘Swipe to charge’ button. Alternatively, you can start charging by tapping your RFID card on the reader on the charging point.<br>If you have problems when you’re charging, we’re always available to help you.</span></span></span></span></p></p> </div> </li> <li> <div role="heading" aria-level="3"> <a role="button" class="l3" tabindex="0" aria-expanded="false" data-pln-accordion="#collapse-1324559108-3" data-pln-accordion-group="faq-standard-1324559108" aria-controls="collapse-1324559108-3"> How do I stop charging? </a> </div> <div data-pln-organism="rich-content" id="collapse-1324559108-3" class="collapse" data-parent="#accordionFAQ"> <p><p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><span style="font-family: Times New Roman, serif;">To stop charging, go to the charging monitor screen and use the ‘Swipe to stop’ button. Alternatively, you can stop charging by tapping your RFID card on the reader on the charging point.<br>You can stop charging at any point, even if your vehicle’s battery isn’t at 100%.<br>Remember, you should first remove your cable from the charging station, then from your vehicle. If you remove your cable from your vehicle first, charging will finish but the cable may remain locked into the charging station’s socket.<br>If you have problems stopping a charging session, we’re always available to help you.</span></span></span></span></span></p></p> </div> </li> <li> <div role="heading" aria-level="4"> <a role="button" class="l3" tabindex="0" aria-expanded="false" data-pln-accordion="#collapse-1324559108-4" data-pln-accordion-group="faq-standard-1324559108" aria-controls="collapse-1324559108-4"> How long does charging take? </a> </div> <div data-pln-organism="rich-content" id="collapse-1324559108-4" class="collapse" data-parent="#accordionFAQ"> <p><p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">Your electric vehicle’s charging time depends on the charging station’s power rating, the type of vehicle you have, your vehicle’s battery capacity (i.e., its capacity expressed in kWh), and the on-board charger and cable used. The time required for a complete charge can vary greatly. Your vehicle’s user manual will give you more information on its charging time.</span></span></span></span></p></p> </div> </li> <li> <div role="heading" aria-level="5"> <a role="button" class="l3" tabindex="0" aria-expanded="false" data-pln-accordion="#collapse-1324559108-5" data-pln-accordion-group="faq-standard-1324559108" aria-controls="collapse-1324559108-5"> What vehicles can I charge at Plenitude’s charging stations? </a> </div> <div data-pln-organism="rich-content" id="collapse-1324559108-5" class="collapse" data-parent="#accordionFAQ"> <p><p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><span style="font-family: Times New Roman, serif;">Our Quick charging stations are equipped with Type 2 sockets that meet European standards for public charging stations (IEC 61851-1 and 62196-2). At out Fast and Ultra Fast charging stations, in addition to Type 2 sockets we also have CHAdeMO and CCS2 sockets.<br>This ensures that you can charge any electric or hybrid vehicle that has a Type 2 plug that meets European standards.<br>The maximum power available at </span></span></span></span></span><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">Plenitude’s On the Road</span></span></span><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"> AC charging stations is 22kW, whilst our Fast DC stations offer up to 150kW of power and our Ultrafast DC stations provide over 150kW of power.<br>The actual power provided depends on what kind of electric vehicle you have. More specifically, it depends on the maximum power allowed by your vehicle’s on-board charger.</span></span></span></span></p> <p> </p></p> </div> </li> <li> <div role="heading" aria-level="6"> <a role="button" class="l3" tabindex="0" aria-expanded="false" data-pln-accordion="#collapse-1324559108-6" data-pln-accordion-group="faq-standard-1324559108" aria-controls="collapse-1324559108-6"> Charging has finished, but I can’t remove my cable from the charging point. </a> </div> <div data-pln-organism="rich-content" id="collapse-1324559108-6" class="collapse" data-parent="#accordionFAQ"> <p><p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB"><span style="font-family: Times New Roman, serif;">If you’ve removed your cable from your vehicle, but you can’t remove it from the charging station, try to restart charging and stop it again.<br>If the problems persists, please contact our assistance service.</span></span></span></span></span></p></p> </div> </li> <li> <div role="heading" aria-level="7"> <a role="button" class="l3" tabindex="0" aria-expanded="false" data-pln-accordion="#collapse-1324559108-7" data-pln-accordion-group="faq-standard-1324559108" aria-controls="collapse-1324559108-7"> Can I charge at a station with a nominal power rating that is greater than the one my vehicle has? </a> </div> <div data-pln-organism="rich-content" id="collapse-1324559108-7" class="collapse" data-parent="#accordionFAQ"> <p><p><span style="color: #000000;"><span style="font-family: Calibri, serif;"><span style="font-size: medium;"><span lang="en-GB">Yes. Your vehicle will just absorb the power from the charging point that it can handle.</span></span></span></span></p></p> </div> </li> </ul> </div> </div> </div> <div class="buttons-combo base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="buttons-combo" data-pln-version="1.0" class="gap-top-0 default center"> <div class="wrapper"> <div data-pln-molecule="cta-group" data-pln-version="1.2" class="center ">     <a data-pln-atom="button-ext" data-pln-version="1.2" class="primary default none" href="https://eniplenitude.eu/e-mobility/faq" data-tracking-info="{"detail_cta_clicked":"/e-mobility/faq","cta_clicked":"See all FAQs","event":"mobility_cta_clicked"}" target="_self"> <span>See all FAQs</span> </a>  </div> </div> </div> </div> <div class="rich_text base aem-GridColumn aem-GridColumn--default--12"> <div data-pln-component="rich-text" data-pln-version="1.0" data-pln-template="default" class="gap-top-0"> <div class="wrapper" data-pln-organism="rich-content"> <ol><li><p style=" text-align: left; "></p><p>Available only if you select Italy or the Republic of San Marino as your main charging country and at charging stations located in Italy and San Marino.</p> </li></ol> </div> </div> </div> </div> </div> </div> </div> </main> <div data-pln-porting> <style> @media (min-width: 768px) { [data-pln-component="footer-compact"] a { margin-left: 150px; } } </style> <div data-pln-porting> <h2 class="sr-only">Footer</h2> <footer data-pln-component="footer" data-pln-version="1.0" class="friendly-beige" data-pln-template="default"> <a class="wrapper"> <img loading="lazy" height="53"/> <img loading="lazy" height="52"/> </a> <div class="wrapper"> </div> <div> <div class="wrapper"> <ul> <li> <a href="/e-mobility/terms-and-conditions"> TERMS AND CONDITIONS </a> </li> <li> <a href="/e-mobility/privacy-policy"> PRIVACY POLICY </a> </li> <li> <a href="/e-mobility/cookie-policy"> COOKIE POLICY </a> </li> <li> <a href="https://www.eni.com/it-IT/home.html"> ENI.COM </a> </li> </ul> </div> </div> </footer> </div> </div> <style> footer {gap:0 !important;} footer a.wrapper, footer:before, .header-wrapper .pre {display:none !important;} .list_bullet .future-grey h2 {color:#008051} </style>  <script src="/etc.clientlibs/plenitude-common/clientlibs/clientlib-dependencies.lc-271bded7248f1e14d2b26f696e724467-lc.min.js"></script> <script src="/etc.clientlibs/plenitude-common/clientlibs/clientlib-site.lc-544428d6d6035fbeec9a8a9dc8cb43fc-lc.min.js"></script> </body> </html>

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