Solliciter une aide d'urgence

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Vous pouvez désormais appeler le 0 806 000 278 pour vous faire conseiller." /> <meta property="og:site_name" content="Étudiant.gouv" /> <meta property="og:type" content="article" /> <meta property="og:url" content="https://www.etudiant.gouv.fr/fr/solliciter-une-aide-d-urgence-361" /> <meta property="og:title" content="Solliciter une aide d'urgence" /> <meta property="og:description" content="L'aide ponctuelle du Crous Les services sociaux des Crous examinent entre autres les demandes d'aide ponctuelle. Cette aide, qui fait partie du dispositif des « aides spécifiques » peut être sollicitée en cas de graves difficultés financières." /> <meta name="Generator" content="Drupal 9 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link rel="icon" href="/themes/custom/etudiant_theme/favicon.png" type="image/png" /> <link rel="alternate" hreflang="fr" href="https://www.etudiant.gouv.fr/fr/solliciter-une-aide-d-urgence-361" /> <title>Solliciter une aide d'urgence | Étudiant.gouv</title> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_Gephx-YmOxJ3PdRZpttKlcpgpyx_BH0l6Het0wiFbbw.css" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_Q4wGjxuEkCfT29OWw2Uf4wF6dUMqBWlX64Mui0UH31g.css" /> <script src="/core/assets/vendor/modernizr/modernizr.min.js?v=3.11.7"></script> <script 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data-drupal-messages-fallback class="hidden"></div> </div> <div> <div id="block-etudiant-theme-content" class="block block-system block-system-main-block column"> <div class="content"> <article role="article" about="/fr/solliciter-une-aide-d-urgence-361" typeof="schema:Article" class="article article--full color-red node node--type-article node--promoted node--view-mode-full clearfix"> <header> <span property="schema:name" content="Solliciter une aide d'urgence" class="hidden"></span> </header> <div class="node__content clearfix"> <div class="layout layout--article-twocol-section layout--article-twocol-section--67-33"> <div class="layout__region layout__region--first"> <div class="block block-layout-builder block-field-blocknodearticletitle"> <div class="content"> <h1 property="schema:name" class="field-title"><strong>Sol</strong>liciter une aide d'urgence</h1> </div> </div> <div class="block block-layout-builder block-field-blocknodearticlefield-chapo"> <div class="content"> <p class="field-chapo">Si vous traversez une période difficile, les services sociaux des Crous peuvent évaluer votre situation. Les aides d'urgence sont accessibles aux boursiers comme aux non boursiers.</p> </div> </div> <div class="block block-layout-builder block-field-blocknodearticlefield-media-image"> <div class="content"> <div><article> <div class="embedded-entity-wrapper"> <div class="media-image-wrapper"> <img loading="lazy" src="/sites/default/files/styles/article_full_image/public/2022-05/-tudiante-dos-png-6305.png?itok=WI8Hq-V2" width="714" height="402" alt="" typeof="foaf:Image" /> </div> </div> </article> </div> </div> </div> <div class="block block-layout-builder block-field-blocknodearticlebody"> <div class="content"> <nav class="summary"> <h2 class="title is-styled"> <strong>Som</strong>maire </h2> </nav> <div class="wysiwyg"><h2 class="highlighted-title title"><strong>L'a</strong>ide ponctuelle du Crous</h2> <p>Les services sociaux des Crous examinent entre autres les demandes d'aide ponctuelle. Cette aide, qui fait partie du dispositif des « <a href="/fr/aides-specifiques-1306" target="_self" title="Aides spécifiques">aides spécifiques</a> » peut être sollicitée en cas de graves difficultés financières.</p> <div class="highlighted_paragraph color-yellow">La demande peut être effectuée par les étudiants boursiers comme non boursiers et par les étudiants de nationalité française comme les étudiants internationaux.</div> <p><strong>Elle est accordée sur la base d'une enquête sociale.</strong></p> <p>Le montant maximal d'une aide ponctuelle correspond au montant annuel de l'<a href="/bourse-sur-criteres-sociaux-quels-montants-2986" title="Bourse sur critères sociaux : quels montants ?(2986)[article]">échelon 2 des bourses sur critères sociaux</a>. Si plusieurs aides ponctuelles vous sont accordées pendant la même année universitaire, le montant cumulé des aides ne peut excéder deux fois le montant annuel de l'échelon 2.</p> <h3 class="title">Examen des candidatures</h3> <p>Les demandes d'aide spécifique sont examinées, <span><span><span><span>à l’issue de l’instruction de la demande par le service social du Crous,</span></span></span></span> par une commission présidée par le directeur du Crous. Le dossier de l'étudiant est présenté de façon anonyme à la commission.</p> <p>L'entretien préalable <span><span><span><span><span>ou les échanges à distance,</span></span></span><span><span><span> organisé</span></span></span><span><span><span>s</span></span></span><span><span><span> entre le demandeur de l'aide spécifique et un assistant de service social du Crous doit permettre d'évaluer la situation globale de l'étudiant au regard notamment de son parcours universitaire et des difficultés qu'il rencontre.</span></span></span></span></span></p> <p>Après examen du dossier, la commission émet un avis d'attribution ou de non-attribution de l'aide spécifique et propose au directeur du Crous le montant de l'aide susceptible d'être accordée. Le directeur du Crous décide du montant de l'aide attribuée et notifie la décision à l'étudiant.</p> <h3 class="title">Versement anticipé</h3> <p><strong>Si votre situation le justifie, le directeur du Crous peut autoriser un</strong> <strong>versement anticipé</strong> de l'aide ponctuelle. Il faut contacter le service social de votre Crous pour prendre <strong>rendez-vous avec l'assistant de service social</strong> en charge de votre secteur d'études.</p> <div class="highlighted_paragraph color-yellow">Le versement anticipé de l'aide ponctuelle peut être exceptionnellement accordé sans examen préalable d'une commission, pour les dossiers les plus simples ou les plus urgents.</div> <p>Cette aide reste accordée sur la base d'une enquête sociale pour venir en aide aux étudiants qui sont effectivement confrontés à des difficultés financières (examen d'un dossier, entretien téléphonique individuel avec les assistants sociaux etc.). <strong>Le montant maximal de ce versement anticipé peut aller jusqu'à 500 €</strong> pour les étudiants connaissant les situations les plus difficiles.</p> <h2 class="highlighted-title title"><strong>Un </strong>numéro de téléphone national dédié aux aides</h2> <p>Afin de mieux vous informer sur les aides et les démarches à effectuer, vous pouvez appeler le <strong>0 806 000 278</strong>. Ce numéro, ouvert du lundi au vendredi de 9h à 17h, est au prix d'un appel local, non surtaxé. Un conseiller vous renseignera sur le soutien ou les aides qui peuvent vous être apportés et comment en faire la demande auprès de votre Crous.</p> <h2 class="highlighted-title"><strong>Dem</strong>ander le repas à 1 €</h2> <p>Si les boursiers continuent de bénéficier de cette mesure, <strong>les étudiants non boursiers en situation de précarité peuvent aussi en faire la demande.</strong></p> <ul><li><a href="/comment-beneficier-du-repas-crous-1-eu-3123" title="Comment bénéficier du repas Crous à 1 € ?(3123)[article]">En savoir plus sur le repas à 1 €</a></li> </ul><h2 class="highlighted-title title"><strong>Com</strong>ment contacter le service social du Crous ?</h2> <p><strong>Consultez la carte interactive ci-dessous pour être redirigé vers les infos de votre Crous.</strong></p></div> </div> </div> <div class="block block-etudiant-content-article block-node-footer-info column"> <h2>Node Footer Info</h2> <div class="content"> <p class="node-footer-info__wrapper"> <small class="node-footer-info__time-taxonomies"> <small class="node-footer-info__time"> <span class="name"> Article </span> Publié le <em class="placeholder">28.09.2023</em> </small> <small class="node-footer-info__taxonomies"> <small class="field-taxonomy-thematic"> <small class="field field--name-field-taxonomy-thematic field--type-entity-reference field--label-hidden items"> <small class="item"><a href="/fr/aides-financieres" class="taxonomy-term-link"># Aides financières</a></small> <small class="item"><a href="/fr/aides-financieres-diverses" class="taxonomy-term-link"># Aides financières diverses</a></small> <small class="item"><a href="/fr/vos-droits" class="taxonomy-term-link"># Vos droits</a></small> <small class="item"><a href="/fr/demarches-administratives" class="taxonomy-term-link"># Démarches administratives</a></small> </small> </small> </small> </small> <small class="node-footer-info__share-links"> <small class="share-links--wrapper"> <small class="share-links desktop"> </small> <small class="share-links mobile"> </small> <small class="tac-activate"></small> </small> </small> </p> </div> </div> </div> <div class="layout__region layout__region--second"> <div class="block block-layout-builder block-field-blocknodearticlefield-resources-block"> <div class="content"> <div> <div class="block-resources"> <h2 class="title is-styled"><strong>Tex</strong>tes officiels</h2> <div class="wysiwyg"><ul><li> <p><a href="https://www.education.gouv.fr/bo/14/Hebdo40/MENS1420893C.htm" target="_blank">Circulaire n° 2014-0016 du 8-10-2014 relative aux aides spécifiques</a></p> </li> <li> <p><a href="https://www.enseignementsup-recherche.gouv.fr/pid20536/bulletin-officiel.html?cid_bo=156703&cbo=1" target="_blank"><span>Circulaire du 28-1-2021</span> : modification des modalités d’attribution des aides spécifiques</a></p> </li> </ul></div> </div> </div> <div> <div class="block-resources"> <h2 class="title is-styled"><strong>Acc</strong>essibilité téléphonique</h2> <div class="wysiwyg"><p><a href="https://www.acce-o.fr/client/crous" target="_blank" title="Contacter un conseiller avec le service Acceo - Nouvelle fenêtre">Contacter un conseiller avec le service Acceo</a></p></div> </div> </div> </div> </div> </div> </div> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div class="block-custom block-map"> <div class='map-wrapper'> <h2 class="field-content-title title is-styled is-shifted"> <strong>Les</strong> services sociaux pour chaque Crous </h2> <div class="les-cross-image"> <img src="/sites/default/files/2020-09/Logo_Les_Crous_1_0.png" alt="logo les Crous" typeof="foaf:Image" /> </div> <div class="map-les-crous-menu menu"> <h3>les Crous</h3> <ul class="high-lvl-menu"> <li class="first-lvl-item"> <a href="/fr/les-crous-1984">Actualités</a> </li> </ul> </div> <div class='svg-map-block'> <div> <div>Map type</div> <div><div class="svg-block regions" data-api-url="/fr/svgmaps/block/1043"> <form action="/" 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