What happens to your money if a gambling business goes bust

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<a href="#" aria-expanded="false" aria-controls="scrollNav" aria-haspopup="true" id="lhmenuToggle"> <i id="lhmenuIcon" class="fa fa-bars"></i> Guide menu </a> </div> <nav class="gc-vertical-nav" id="scrollNav" role="navigation" aria-label="Pages in this guide"> <ul class="gc-vertical-nav__section"> <li class="gc-vertical-nav__section-item gc-vertical-nav__section-item--current"> <a class="gc-vertical-nav__link govuk-link" href="/public-and-players/guide/what-happens-to-your-money-if-a-gambling-business-goes-bust">What happens to your money if a gambling business goes bust</a> </li> <li class="gc-vertical-nav__section-item "> <a class="gc-vertical-nav__link govuk-link" href="/public-and-players/guide/page/what-we-require-of-gambling-businesses"> What we require of gambling businesses </a> </li> <li class="gc-vertical-nav__section-item "> <a class="gc-vertical-nav__link govuk-link" href="/public-and-players/guide/page/information-on-customer-funds-your-money"> Information on customer funds (your money) </a> </li> <li class="gc-vertical-nav__section-item "> <a class="gc-vertical-nav__link govuk-link" href="/public-and-players/guide/page/what-it-means-if-your-money-is-not-protected"> If your money is not protected </a> </li> <li class="gc-vertical-nav__section-item "> <a class="gc-vertical-nav__link govuk-link" href="/public-and-players/guide/page/if-your-money-has-medium-protection"> If your money has medium protection </a> </li> <li class="gc-vertical-nav__section-item "> <a class="gc-vertical-nav__link govuk-link" href="/public-and-players/guide/page/if-your-money-has-high-protection"> If your money has high protection </a> </li> </ul> </nav> </div> </div> <div class="govuk-grid-column-one-half"> <h1 class="gcweb-heading-xl"> What happens to your money if a gambling business goes bust </h1> <p>Money staked or deposited with a gambling business is not protected by the Commission or government the way that personal bank accounts are.</p> <p>Any gambling business you make a bet with must tell you whether your money has any protection in case they were to go bust. </p> <p>This guide will tell you about the three different ways a gambling business may treat your money, where to find this information, and what we require of gambling businesses. This should help you to make informed decisions on which gambling businesses to gamble with based on how they treat your money. </p> <blockquote> <p>It is important to note that although online gambling businesses licensed by us must keep customer funds in a separate account, there is no guarantee that this will ensure that customers get any of their money back if the business runs into financial difficulties. Those using gambling businesses do so at their own risk. </p> </blockquote>   <a href="/public-and-players/guide/page/what-we-require-of-gambling-businesses" class="gcweb-pagination gcweb-pagination--right"> <strong>Next page</strong> <br> <span class="">What we require of gambling businesses </span> </a> <div class="print-hide"> <hr class="govuk-section-break govuk-section-break--l govuk-section-break--visible gcweb-section-break--fat"> <p>Last updated: 5 October 2021</p> <details class="govuk-details" data-module="govuk-details"> <summary class="govuk-details__summary"> <span class="govuk-details__summary-text"> Show updates to this content </span> </summary> <div class="govuk-details__text"> <p>Guide title changed to reflect the information involved More details on levels of protection and where consumers can find this information New guide page dedicated to the role of the Commission and what they require of gambling businesses</p> </div> </details> </div> </div> <div class="govuk-grid-column-one-quarter"> <aside> <div class="govuk-width-container"> <div class="govuk-grid-row"> <div class="govuk-grid-column-two-thirds"> </div> <div class="govuk-grid-column-full"> <div class="govuk-grid-row gcweb-stats-metadata"> <div class="govuk-grid-column-full"> </div> <div class="-margin-bottom-3"></div>   </div> </div> </div> </div> </aside> <aside class="app-related-items "> <h3 class="govuk-heading-s"> Document actions </h3> <a class="print_link" href="/public-and-players/print/what-happens-to-your-money-if-a-gambling-business-goes-bust" target="_Blank">Print or save (opens in new tab)</a> </aside> </div> </div> </div> </div> <script type="text/javascript" id="active-nav" src="/public/javascripts/active-nav.js" data-active="nav-public-and-players" data-navigation-active="nav-section-money-and-rights"></script> </main> <div class="gc-beta-banner" data-nosnippet="true" id="feedback-section"> <div class=" govuk-width-container"> <div class="govuk-grid-row"> <div class="govuk-grid-column-two-thirds"> <div id="panel-buttons" class="gcweb-show"> <strong class="gcweb-heading-m govuk-!-margin-bottom-2" role="heading" aria-level="2">Is this page useful?</strong> <button id="feedback-yes" class="gcweb-feedback-button">Yes <span class="govuk-visually-hidden">this page is helpful</span></button> <button id="feedback-no" class="gcweb-feedback-button">No <span class="govuk-visually-hidden">this page is not helpful</span></button> <button id="feedback-more" class="gcweb-feedback-button">Report a problem with this page</button> </div> <div id="panel-message" class="gcweb-hide" role="alert"><span class="gcweb-heading-m govuk-!-margin-bottom-0" aria-hidden="true" role="heading" aria-level="3">Thank you for your feedback. 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