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Patientenf眉rsprecherin - Uniklinikum Erlangen

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<style>#frame-backgroundimage-79608-95147 { background-image: url('/fileadmin/_processed_/2/7/csm_24_UK_Klinger_cfe7a341c2.jpg'); }</style> <style>#frame-backgroundimage-79608-95103 { background-image: url('/fileadmin/_processed_/7/f/csm_24_UK_Krasa_895018478e.jpg'); }</style> <script src="/_frontend/website/bundled/js/runtime.27082731.1683802579.js"></script> <script src="/_frontend/website/bundled/js/60.6e73ec5a.1724843029.js"></script> <script src="/_frontend/website/bundled/js/default.0e8e7e26.1724843029.js"></script> <link rel="prev" href="/patienten/soziale-betreuung/muslimische-patienten/"><link rel="next" href="/patienten/soziale-betreuung/patientenhilfsdienst/"> <link rel="canonical" href="https://www.uk-erlangen.de/patienten/soziale-betreuung/patientenfuersprecherin/"/> </head> <body id="p6114" class="page-6114 pagelevel-3 language-0 backendlayout-default layout-default"> <div id="top"></div><div class="body-bg"><a class="visually-hidden-focusable page-skip-link" href="#page-content" tabindex="1"><span>Zum Hauptinhalt springen</span></a><a class="visually-hidden-focusable page-skip-link" href="#page-footer" tabindex="1"><span>Skip to page footer</span></a><header id="page-header" class="page-header"><div class="container header-container"><div class="row justify-content-between"><div class="col header-logo"><a title="Zur Startseite des Universit盲tsklinikums Erlangen" tabindex="2" href="/"><img loading="lazy" title="Logo des Universit盲tsklinikums Erlangen" alt="Logo des Universit盲tsklinikums Erlangen" src="/_assets/ad9c8a6411247399e1e0e3c280c7c58e/Images/Uniklinikum-Erlangen.svg" width="262" height="72" /></a></div><div class="col header-interactions"><nav id="header-navigation" class="d-none d-md-block navbar-meta"><div class="flag bg-info"><a href="/aerzte-und-zuweiser/">F眉r 脛rzte &amp; Zuweiser</a></div><div class="flag bg-success"><a href="https://www.karriere.uk-erlangen.de/berufe/pflegedienst/">F眉r Pflegekr盲fte</a></div><ul class="navbar__list"><li class="navbar__item flag mb-2 mb-md-0"><a href="/presse/" class="navbar__link" title="Presse"><span>Presse</span></a></li><li class="navbar__item flag mb-2 mb-md-0"><a href="/international-office/" class="navbar__link" title="International Office"><span>International Office</span></a></li></ul><div id="language-navigation" class="navbar-lang"><ul id="header-languagemenu-default" class="p-1 pe-md-4 m-0"><li class="active "><a href="#header-languagemenu-default" data-bs-toggle="collapse" title="脰ffnet den Sprachumschalter, um eine andere Sprache zu w盲hlen."><span class="lang-DE"></span><span class="icon icon-arrow_right d-none d-md-inline-block"></span></a></li><li class="text-muted collapse"></li><li class="text-muted collapse"></li><li class="text-muted collapse"></li></ul></div></nav><div class="header-info-accessibility"><nav id="info-navigation" class="navbar-info"><ul class="navbar__list"><li class="navbar__item flag"><a class="navbar-info__emergency text-danger" tabindex="3" href="/notfall/"><span> Notfall </span></a></li><li class="navbar__item flag "><a href="/einrichtungen/klinikumsvorstand/qualitaetsmanagement/lob-und-kritik/" title="Lob &amp; Kritik"><span>Lob &amp; Kritik</span></a></li><li class="navbar__item flag "><a href="https://www.transfusionsmedizin.uk-erlangen.de/blutspende/" title="Blutspende"><span>Blutspende</span></a></li><li class="navbar__item flag "><a href="/anfahrt-1/" title="Anfahrt"><span>Anfahrt</span></a></li></ul><button type="button" class="btn search-toggle-btn" data-bs-toggle="collapse" data-bs-target="#searchGlobal" aria-expanded="false" aria-controls="searchGlobal" aria-label="Suche 枚ffnen" ><span class="icon icon-search me-lg-2"></span><span class="search-toggle-open" data-testid="search-toggle-open">Suche</span><span class="search-toggle-close" data-testid="search-toggle-close">schlie脽en</span></button><div id="searchGlobal" class="container-full search-global collapse"><div class="search-container container-full ps-4 pe-4"><form class="search-form container" method="get" name="form_kesearch_searchfield" action="/suche/" ><label class="search-global__label d-block d-md-none" for="globalSearchInput"> Nach Thema, Fachgebiet, Name des Arztes suchen... </label><span class="icon icon-search"></span><input id="globalSearchInput" class="search-input" data-testid="search-input" type="text" name="tx_kesearch_pi1[sword]" placeholder="Nach Thema, Fachgebiet, Name des Arztes suchen..." /><button type="submit" class="btn btn-primary" data-testid="search-submit-button" > Suchen </button></form></div></div></nav><nav id="accessibility-navigation" class="navbar-accessibility" aria-label="Barrierefreiheits-Optionen" ><ul class="navbar__list navbar__list--accessibility"><li class="navbar__item navbar__item--leichte-sprache"></li><li class="navbar__item navbar__item--contrast"><et-state-toggle el="body" active-class="t-contrast" cookie="contrastMode" inactive-class="t-default" ><button class="navbar__link" aria-label="Ansicht f眉r hohen Kontrast" title="Ansicht f眉r hohen Kontrast" ><span class="icon icon--contrast"></span></button></et-state-toggle></li><li class="navbar__item navbar__item--font-size"><et-popover-root><et-popover-trigger><button class="navbar__link" aria-label="Hinweise f眉r die Anpassung der Schriftgr枚脽e zeigen" title="Hinweise f眉r die Anpassung der Schriftgr枚脽e zeigen" ><span class="icon icon--fontsize"></span></button></et-popover-trigger><et-popover-content><dialog class="popover-dialog" aria-label="Hinweise f眉r die Anpassung der Schriftgr枚脽e" ><form method="dialog"><button class="button close" aria-label="Schlie脽en" ><svg xmlns="http://www.w3.org/2000/svg" width="28" height="28" fill="currentColor" class="bi bi-x-lg" viewBox="0 0 16 16"><path d="M2.146 2.854a.5.5 0 1 1 .708-.708L8 7.293l5.146-5.147a.5.5 0 0 1 .708.708L8.707 8l5.147 5.146a.5.5 0 0 1-.708.708L8 8.707l-5.146 5.147a.5.5 0 0 1-.708-.708L7.293 8z"/></svg></button></form><div class="popover-dialog__content"><h3>Schriftgr枚脽e anpassen</h3><p><b>F眉r Windows / Linux:</b><br> Mit diesen Tastenkombinationen k枚nnen Sie die Schriftgr枚脽e anpassen:<br></p><ul class="list-normal"><li>[Strg] - [+]: Schrift vergr枚脽ern</li><li>[Strg] - [-]: Schrift verkleinern</li><li>[Strg] - [0]: Schriftgr枚脽e zur眉cksetzen</li></ul><br><p><b>F眉r Mac:</b><br> Mit diesen Tastenkombinationen k枚nnen Sie die Schriftgr枚脽e anpassen:<br></p><ul class="list-normal"><li>[Cmd] - [+]: Schrift vergr枚脽ern</li><li>[Cmd] - [-]: Schrift verkleinern</li><li>[Cmd] - [0]: Schriftgr枚脽e zur眉cksetzen</li></ul></div><et-popover-arrow></et-popover-arrow></dialog></et-popover-content></et-popover-root></li></ul></nav></div></div></div></div><div class="menu-main-container bg-blue-darkest"><div class="main-navigation-button-container frame-container frame-container-default d-md-none"><button class="btn main-navigation-button p-4" type="button" data-bs-toggle="offcanvas" data-bs-target="#main-navigation" aria-controls="main-navigation" aria-label="Men眉 枚ffnen" ><span class="burger-icon"></span></button></div><nav id="main-navigation" tabindex="-1" class="navbar navbar-main frame-container frame-container-default offcanvas offcanvas-start" ><button type="button" class="btn-close btn-close-white text-reset navbar-main-mobile-close" data-bs-dismiss="offcanvas" aria-label="Men眉 schlie脽en"></button><ul class="navbar__list"><li class="navbar__item"><a class="navbar__link" title="Home" href="/"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 20V14H14V20H19V12H22L12 3L2 12H5V20H10Z" fill="white"/></svg></a></li><li class="navbar__item active"><a href="/patienten/" class="navbar__link" id="nav-item-30" title="Patienten &amp; Besucher"><span>Patienten &amp; Besucher</span></a><ul id="navlist30" class="navbar__list collapse show"><li class="navbar__item"><a href="/patienten/behandlung-finden/" class="navbar__link " title="Behandlung finden"><span>Behandlung finden</span></a></li><li class="navbar__item"><a href="/patienten/anfahrt-parken/" class="navbar__link " title="Anfahrt"><span>Anfahrt</span></a></li><li class="navbar__item"><a href="/patienten/antwort-auf-haeufige-fragen/" class="navbar__link " title="Antwort auf h盲ufige Fragen"><span>Antwort auf h盲ufige Fragen</span></a></li><li class="navbar__item"><a href="/patienten/speisenversorgung/ernaehrungstherapeutische-beratung/" class="navbar__link " title="Ern盲hrungstherapeutische Beratung"><span>Ern盲hrungstherapeutische Beratung</span></a></li><li class="navbar__item has-children"><a href="/patienten/soziale-betreuung/ethikberatung/" class="navbar__link " title="Ethikberatung"><span>Ethikberatung</span></a><ul id="navlist6108" class="navbar__list collapse "><li class="navbar__item"><a href="/patienten/soziale-betreuung/ethikberatung/klinisches-ethikkomitee/" class="navbar__link " title="Klinisches Ethikkomitee"><span>Klinisches Ethikkomitee</span></a></li></ul><button type="button" class="btn toggle" data-bs-toggle="collapse" data-bs-target="#navlist6108" aria-expanded="false" aria-controls="navlist6108" ></button></li><li class="navbar__item"><a href="/patienten/onkologie/" class="navbar__link " title="Onkologie"><span>Onkologie</span></a></li><li class="navbar__item"><a href="/patienten/patientenveranstaltungen/" class="navbar__link " title="Patientenveranstaltungen"><span>Patientenveranstaltungen</span></a></li><li class="navbar__item has-children active"><a href="/patienten/soziale-betreuung/" class="navbar__link active" title="Soziale Betreuung"><span class="icon icon-arrow_right d-md-none"></span><span>Soziale Betreuung</span></a><ul id="navlist6095" class="navbar__list collapse show"><li class="navbar__item"><a href="/patienten/soziale-betreuung/hospiz-verein/" class="navbar__link " title="Hospiz Verein"><span>Hospiz Verein</span></a></li><li class="navbar__item"><a href="/patienten/soziale-betreuung/klinik-besuchsdienst/" class="navbar__link " title="Klinik-Besuchsdienst"><span>Klinik-Besuchsdienst</span></a></li><li class="navbar__item"><a href="/patienten/soziale-betreuung/klinischer-sozialdienst/" class="navbar__link " title="Klinischer Sozialdienst"><span>Klinischer Sozialdienst</span></a></li><li class="navbar__item"><a href="/seelsorge/" class="navbar__link " title="Klinikseelsorge"><span>Klinikseelsorge</span></a></li><li class="navbar__item"><a href="/patienten/soziale-betreuung/muslimische-patienten/" class="navbar__link " title="Muslimische Patienten"><span>Muslimische Patienten</span></a></li><li class="navbar__item active"><a href="/patienten/soziale-betreuung/patientenfuersprecherin/" class="navbar__link active" title="Patientenf眉rsprecherin"><span class="icon icon-arrow_right d-md-none"></span><span>Patientenf眉rsprecherin <span class="sr-only">(current)</span></span></a></li><li class="navbar__item"><a href="/patienten/soziale-betreuung/patientenhilfsdienst/" class="navbar__link " title="Patientenhilfsdienst"><span>Patientenhilfsdienst</span></a></li><li class="navbar__item"><a href="/patienten/soziale-betreuung/psychoonkologischer-dienst/" class="navbar__link " title="Psychoonkologischer Dienst"><span>Psychoonkologischer Dienst</span></a></li></ul><button type="button" class="btn toggle" data-bs-toggle="collapse" data-bs-target="#navlist6095" aria-expanded="true" aria-controls="navlist6095" ></button></li><li class="navbar__item has-children"><a href="/patienten/speisenversorgung/" class="navbar__link " title="Essen und Verpflegung"><span>Essen und Verpflegung</span></a><ul id="navlist199" class="navbar__list collapse "><li class="navbar__item"><a href="/patienten/cafeterien/" class="navbar__link " title="Cafeterien"><span>Cafeterien</span></a></li><li class="navbar__item"><a href="/patienten/speisenversorgung/speiseplaene/" class="navbar__link " title="Speisepl盲ne"><span>Speisepl盲ne</span></a></li><li class="navbar__item"><a href="/patienten/speisenversorgung/kostformen-fuer-patienten/" class="navbar__link " title="Kostformen f眉r Patientinnen und Patienten"><span>Kostformen f眉r Patientinnen und Patienten</span></a></li></ul><button type="button" class="btn toggle" data-bs-toggle="collapse" data-bs-target="#navlist199" aria-expanded="false" aria-controls="navlist199" ></button></li><li class="navbar__item"><a href="/international-office/" class="navbar__link " title="Internationale Patienten"><span>Internationale Patienten</span></a></li><li class="navbar__item has-children"><a href="/patienten/klinikumsrundgang/" class="navbar__link " title="Klinikumsrundgang"><span>Klinikumsrundgang</span></a><ul id="navlist232" class="navbar__list collapse "><li class="navbar__item"><a href="/patienten/klinikumsrundgang/kunstwerke/" class="navbar__link " title="Kunstwerke"><span>Kunstwerke</span></a></li></ul><button type="button" class="btn toggle" data-bs-toggle="collapse" data-bs-target="#navlist232" aria-expanded="false" aria-controls="navlist232" ></button></li><li class="navbar__infobox js-mainnav-infobox"><div class="ratio ratio-2x1 overflow-hidden"><img class="w-100 h-auto" src="/fileadmin/einrichtungen/ccc/bilder/krebsberatung.jpg" width="341" height="183" alt="" /></div><div class="p-4 text-reset-headings"><h4>Krebsberatung und Zweitmeinung</h4><p class="block block-phone"><strong>Telefon:</strong><br> 0800 85 100 85</p><p class="block block-consultation"><strong>Beratungszeit</strong><br> Mo - Fr 8.00 - 12.00 Uhr</p><p><a href="https://www.ccc.uk-erlangen.de/krebsberatung/beratung-und-zweitmeinung/" target="_blank" class="link link-external">Mehr Informationen</a></p></div></li></ul><button type="button" class="btn toggle" data-bs-toggle="collapse" data-bs-target="#navlist30" aria-expanded="true" aria-controls="navlist30" ></button></li><li class="navbar__item"><a href="/einrichtungen/wir-ueber-uns/" class="navbar__link" id="nav-item-1030140" title="Einrichtungen"><span>Einrichtungen</span></a><ul id="navlist1030140" class="navbar__list collapse "><li class="navbar__item has-children"><a href="/einrichtungen/wir-ueber-uns/" class="navbar__link " title="Wir 眉ber uns"><span>Wir 眉ber uns</span></a><ul id="navlist39" class="navbar__list collapse "><li class="navbar__item"><a href="/einrichtungen/aufsichtsrat/" class="navbar__link " title="Aufsichtsrat"><span>Aufsichtsrat</span></a></li><li class="navbar__item has-children"><a href="/einrichtungen/klinikumsvorstand/" class="navbar__link " title="Klinikumsvorstand/Stab"><span>Klinikumsvorstand/Stab</span></a><ul id="navlist41" class="navbar__list collapse "><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/geschaeftsstelle/" class="navbar__link " title="Gesch盲ftsstelle"><span>Gesch盲ftsstelle</span></a></li><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/stabsabteilung-baukoordination/" class="navbar__link " title="Baukoordination"><span>Baukoordination</span></a></li><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/datenschutzbeauftragter/" class="navbar__link " title="Datenschutzbeauftragter"><span>Datenschutzbeauftragter</span></a></li><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/gleichstellungsbeauftragte/" class="navbar__link " title="Gleichstellungsbeauftragte"><span>Gleichstellungsbeauftragte</span></a></li><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/stabsabteilung-klinische-ethik/" class="navbar__link " title="Klinische Ethik"><span>Klinische Ethik</span></a></li><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/kommunikation/" class="navbar__link " title="Kommunikation"><span>Kommunikation</span></a></li><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/patientenfuersprecherinnen/" class="navbar__link " title="Patientenf眉rsprecherinnen"><span>Patientenf眉rsprecherinnen</span></a></li><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/qualitaetsmanagement/" class="navbar__link " title="Qualit盲tsmanagement"><span>Qualit盲tsmanagement</span></a></li><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/treuhandstelle/" class="navbar__link " title="Treuhandstelle"><span>Treuhandstelle</span></a></li><li class="navbar__item"><a href="/einrichtungen/klinikumsvorstand/stabsabteilung-zentrale-notaufnahem/" class="navbar__link " title="Zentrale Notaufnahme"><span>Zentrale Notaufnahme</span></a></li></ul><button type="button" class="btn toggle" data-bs-toggle="collapse" data-bs-target="#navlist41" aria-expanded="false" aria-controls="navlist41" ></button></li><li class="navbar__item"><a href="/einrichtungen/klinikumskonferenz/" class="navbar__link " title="Klinikumskonferenz"><span>Klinikumskonferenz</span></a></li><li class="navbar__item"><a href="/einrichtungen/personalrat/" class="navbar__link " title="Personalrat"><span>Personalrat</span></a></li></ul><button type="button" class="btn toggle" data-bs-toggle="collapse" data-bs-target="#navlist39" aria-expanded="false" aria-controls="navlist39" ></button></li><li class="navbar__item has-children"><a href="/einrichtungen/universitaetsmedizin/" class="navbar__link " title="Universit盲tsmedizin"><span>Universit盲tsmedizin</span></a><ul id="navlist6051" class="navbar__list collapse "><li class="navbar__item"><a href="/einrichtungen/universitaetsmedizin/kliniken/" class="navbar__link " title="Kliniken"><span>Kliniken</span></a></li><li class="navbar__item"><a href="/einrichtungen/alle-einrichtungen/institute/" class="navbar__link " title="Institute"><span>Institute</span></a></li><li class="navbar__item"><a href="/einrichtungen/alle-einrichtungen/selbststaendige-abteilungen/" class="navbar__link " title="Selbstst盲ndige Abteilungen"><span>Selbstst盲ndige 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class="breadcrumb-item icon-arrow_right active" aria-current="page"><span class="breadcrumb-text">Patientenf眉rsprecherin</span></li></ol></div></nav><main id="page-content" class="bp-page-content main-section"><!--TYPO3SEARCH_begin--><div class="section section-before-content"></div><div class="section section-default"><!-- Shortcut c8832 --><div id="c349" class=" frame frame-default frame-type-textpic frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><div class="textpic textpic-above"><div class="textpic-item textpic-gallery"></div><div class="textpic-item textpic-text"><div class="frame-header"><h2 class="element-header "><span>Ein offenes Ohr f眉r Sorgen, N枚te und Beschwerden</span></h2></div><blockquote><h5><em>Liebe Patientinnen und Patienten, wir m枚chten, dass Sie sich im Uni-Klinikum Erlangen immer gut versorgt f眉hlen -&nbsp;alle sind stets bem眉ht, auf Ihre W眉nsche und Bed眉rfnisse einzugehen. Sollten Sie einmal Anlass zu einer Beschwerde sehen, scheuen Sie sich nicht, uns anzusprechen. Wir nehmen uns gerne Zeit f眉r Sie.</em></h5></blockquote></div></div></div></div></div></div></div><!-- Shortcut c79614 --><div id="c79606" class=" frame frame-default frame-type-container_2_columns frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><div class="contentcontainer" data-container-identifier="container_2_columns"><div class="contentcontainer-column" data-container-column="left"><div id="c79607" class=" frame frame-default frame-type-textmedia frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><div class="textmedia textmedia-above"><div class="textmedia-item textmedia-gallery"></div><div class="textmedia-item textmedia-text"><p>Eine Patientenf眉rsprecherin arbeitet ehrenamtlich, ist unabh盲ngig und nicht weisungsgebunden. Sie kann sich auf Ihren Wunsch jederzeit und unmittelbar an die zust盲ndigen Stellen wenden und Ihr Anliegen vertreten. Alle Sachverhalte, die der Patientenf眉rsprecherin in dieser Eigenschaft bekannt werden, werden selbstverst盲ndlich vertraulich behandelt.</p><p>Innerhalb der Sprechzeit k枚nnen Sie die Patientenf眉rsprecherin nach telefonischer Vereinbarung pers枚nlich erreichen. Auch au脽erhalb der Sprechzeit k枚nnen Sie Ihr Anliegen per E-Mail oder telefonisch (Anrufbeantworter) 眉bermitteln.</p></div></div></div></div></div></div></div></div><div class="contentcontainer-column" data-container-column="right"><div id="c79608" class=" frame frame-default frame-type-custom_contactbox frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><div class="contactbox"><h4 class="mb-3"></h4><div class="mb-3"></div><div class="row"><div class="col-12 col-sm-8 col-lg-9"><h4 class="mb-3">Patientenf眉rsprecherinnen</h4><p>Prof. Dr. med. Margareta Klinger &amp; Dr. Kerstin Kr谩sa</p><p><strong>Sprechzeiten:</strong></p><p class="block block-consultation">Montag, 10.00 - 12.00 Uhr<br> Donnerstag, 09.00 - 11.00 Uhr&nbsp;und nach Vereinbarung</p><p class="block block-location">脰stliche Stadtmauerstra脽e 30 a<br> Raum Nr. 0.313 91054 Erlangen</p><p><strong>Anmeldung wird erbeten unter:</strong></p><p class="block block-phone"><a href="tel:091318536789" class="link link-phone">09131 85-36789</a></p><p class="block block-fax">09131 85-36660</p><p class="block block-mail"><a href="#" data-mailto-token="kygjrm8nyrgclrcldscpqnpcafcpYsi+cpjylecl,bc" data-mailto-vector="-2" class="link link-mail">patientenfuersprecher(at)uk-erlangen.de</a></p></div><div class="col-12 col-sm-4 col-lg-3 order-first order-sm-last"><div class="row"><div class="col-6 col-lg-12 mb-4"><div id="frame-backgroundimage-79608-95147" class="ratio ratio-1x1"></div></div><div class="col-6 col-lg-12 mb-4"><div id="frame-backgroundimage-79608-95103" class="ratio 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