Inquiries | Contact Us | Ajinomoto Group

<!DOCTYPE HTML> <html lang="en" prefix="og: http://ogp.me/ns# fb: http://www.facebook.com/2008/fbml"> <head> <meta charset="utf-8"> <meta name="keywords" content="Ajinomoto" /> <meta name="description" content="" /> <script src="/company/shared_file/js/viewport.js"></script> <link rel="stylesheet" href="/company/en/shared_file/css/default.css" /> <link rel="stylesheet" href="/company/en/shared_file/css/layout_resp.css" /> <link rel="stylesheet" href="/company/en/shared_file/css/header_footer_resp.css" /> <link rel="stylesheet" href="css/remodal.css"> <link rel="stylesheet" href="css/remodal-default-theme.css"> <script type="text/javascript" src="//ajax.googleapis.com/ajax/libs/jquery/1.8.2/jquery.min.js"></script> <script type="text/javascript" src="/company/en/shared_file/js/plugin.js"></script> <script type="text/javascript" src="/company/en/shared_file/js/common.js"></script> <meta http-equiv="content-style-type" content="text/css" /> <meta http-equiv="content-script-type" content="text/javascript" /> <link rel="stylesheet" href="css/formmail.css" type="text/css" /> <link rel="stylesheet" href="css/formmail_resp.css" type="text/css" /> <link rel="stylesheet" href="css/popup.css" type="text/css" /> <script type="text/javascript" src="js/import.js"></script> <script type="text/javascript" src="js/mjl_uncompressed.js"></script> <script type="text/javascript" src="js/run.js"></script> <script type="text/javascript" src="js/remodal.js"></script> <script type="text/javascript" src="js/question_general.js"></script> <script type="text/javascript"> image = new Image(); image.src = 'img/tooltip_arrow.png'; image.src = 'img/tooltip_arrow_m.png'; </script>  <script type="text/javascript">  </script>  <script type="text/javascript">  </script> <title>Inquiries | Contact Us | Ajinomoto Group</title> </head> <body id="category_question">  <script src="/company/en/shared_file/inc/header_resp.js"></script>  <div id="contents"> <div id="contents_title" class="no-bg">  <ul id="topic_path">  </ul>  <h1 class="main_title">Inquiries</h1> </div> <div id="contact_info"> <div class="mB15 center"> <img src="img/progress_bar01.png" width="463" height="63" alt="Fill out form below" /> </div> <h2>Please enter your inquiry after confirming the conditions below.</h2> <div class="contact_box mT10 mL15 formlink01"> <ul class="discList"> <li>Depending on the inquiry, we may not be able to respond immediately, or we may reply by phone.</li> <li>We may not be able to reply to every inquiry.</li> <li>For inquiries to Ajinomoto group companies, click <a href="https://www.ajinomoto.com/contactus" target="_blank">here.</a></li> <li>Depending on the inquiry, an Ajinomoto group company may reply to you. In such cases,<br /> your personal data information will be jointly utilized among and within the relevant <a href="https://www.ajinomoto.com/contactus" target="_blank">group company</a>.</li> <li>After you send your inquiry, you will receive an automatic confirmation by email.<br /> If you do not receive confirmation,please click <a class="modalBt" data-remodal-target="modal">here</a>.</li> <li>The reply is for the use of the recipient only. Please do not transfer or publically disseminate all or any part of the reply.</li> </ul> <a id="alert_point" name="alert_point"></a> </div> </div> <div id="contact_main"> <a id="err" name="err"></a> <div id="alert_confirm" class="err_msg"> <span class="fB150"> Required fields missing<br /> Please use alphabets, numbers, spaces and symbols （@ - + * / ^ \ ! " # $ % & ' = ~ |` ? _, . ; : () { } < > [ ] ）only. </span> </div> <form method="post" action="./" id="cform" onSubmit="return checkreq()"> <div class="aspNetHidden"> <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="/wEPDwUJODAzNDAxNTk4DxYCHhNWYWxpZGF0ZVJlcXVlc3RNb2RlAgFkGAEFHl9fQ29udHJvbHNSZXF1aXJlUG9zdEJhY2tLZXlfXxYBBQxzdWJtaXRidXR0b26k13uvW30nRef5bBXHYG/YzsIv9vhvJ6l87VzGxr+QWg==" /> </div> <div class="aspNetHidden"> <input type="hidden" name="__VIEWSTATEGENERATOR" id="__VIEWSTATEGENERATOR" value="E170175C" /> <input type="hidden" name="__EVENTVALIDATION" id="__EVENTVALIDATION" value="/wEdAAJIb2GLT70bDjDf0TT0jNpy2LRJatuAlfg+NvEMIVuzxr2671SEpgAOnEsHtdCOhDRlme3D37TuB7LWfb1FcDLt" /> </div> <table width="728" id="mailform"> <tr> <td class="fm_label required">Nature of Inquiry:</td> </tr> <tr> <td id="td_nature" class="fm_detail"> <div id="err_nature" class="err_msg">Please select Nature of Inquiry</div>  <select name="sel_nature" id="nature" alt="Please select Nature of Inquiry" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,1,'nature')"> <option value>Please Select</option> <option value="1" >Consumer Foods</option> <option value="2" >Consumer Foods (sold in Japan)</option> <option value="3" >Food Ingredients</option> <option value="4" >Amino Acids (for pharmaceuticals and foods)</option> <option value="5" >Amino Acids (for feed use)</option> <option value="6" >Specialty Chemicals</option> <option value="7" >Sweeteners</option> <option value="8" >Human Resources</option> <option value="9" >Investor Relations</option> <option value="10" >Others</option> </select> ･ For media inquiry, please click <a href="https://user.pr-automation.jp/pr-automation/coverage_request.php?key=6nqh4A9ZjhgUto3QypZK_w%3D%3D&lang=en">here.</a> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label required">Subject:</td> </tr> <tr> <td id="td_subject" class="fm_detail"> <div id="err_subject" class="err_msg">Please enter Subject</div>  <input id="subject" data-obj="タイトル" value="" name="txt_subject" class="tip" type="text" data-length="50" maxlength="50" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,1,'subject')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label required">Name:</td> </tr> <tr> <td id="td_name" class="fm_detail">  <div id="err_name_mei" class="err_msg">Please enter Given name</div> <span class="mR5">Given name</span> <input data-obj="お名前（名）" id="name_mei" value="" name="txt_cust_nm_kj1" class="tip" type="text" data-length="30" maxlength="30" alt="Please enter your Given name" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,1,'name_mei')"><br /> <div id="err_name_sei" class="err_msg">Please enter Family name</div> <div class="mT5"> <span>Family name</span> <input data-obj="お名前（姓）" id="name_sei" value="" name="txt_cust_nm_kj2" class="tip" type="text" data-length="30" maxlength="30" alt="Please enter your Family name" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,1,'name_sei')"> </div> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label required">Email:</td> </tr> <tr> <td id="td_email" class="fm_detail"> <div id="err_email" class="err_msg">Please enter email</div>  <input data-obj="Eメールアドレス" id="email" value="" name="txt_email" class="tip" type="text" data-length="80" maxlength="80" alt="Please enter your email" data-must="1" onchange="ZentoHanConv(this)" onfocus="onfocusExe(this)" onblur="onblurExe(this,1,'email_verify')"> <p class="mT10">Please re-enter email</p> <div id="err_email_verify" class="err_msg">Please enter correct email</div> <div id="err_email_unmatch" class="err_msg">Email and confirm email fields must be the same</div>  <div class="mT5"> <input data-obj="Eメールアドレス（確認用）" id="email_verify" value="" name="txt_email_wk" class="tip" type="text" data-length="80" maxlength="80" alt="Please retype your email for confirmation" data-must="1" onchange="ZentoHanConv(this)" onfocus="onfocusExe(this)" onblur="onblurExe(this,1,'email')"> </div> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label">Address line1:</td> </tr> <tr> <td id="td_address1" class="fm_detail">  <input id="address1" data-obj="住所1" value="" name="txt_address1" alt="Please enter of your Address line1" class="tip" type="text" data-length="50" maxlength="50" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,0,'address1')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label">Address line2:</td> </tr> <tr> <td id="td_address2" class="fm_detail">  <input id="address2" data-obj="住所2" value="" name="txt_address2" alt="Please enter of your Address line2" class="tip" type="text" data-length="50" maxlength="50" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,0,'address2')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label">Address line3:</td> </tr> <tr> <td id="td_address3" class="fm_detail">  <input id="address3" data-obj="住所3" value="" name="txt_address3" alt="Please enter of your Address line3" class="tip" type="text" data-length="50" maxlength="50" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,0,'address3')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label">City:</td> </tr> <tr> <td id="td_city" class="fm_detail"> <input id="city" data-obj="市" value="" name="txt_city" alt="Please enter of your City" class="tip" type="text" data-length="50" maxlength="50" data-must="0" onfocus="onfocusExe(this)" onblur="onblurExe(this,0,'city')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label">State/province:</td> </tr> <tr> <td id="td_state" class="fm_detail"> <input id="state" data-obj="州" value="" name="txt_state" alt="Please enter of your State/province" class="tip" type="text" data-length="50" maxlength="50" data-must="0" onfocus="onfocusExe(this)" onblur="onblurExe(this,0,'state')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label">Postal code:</td> </tr> <tr> <td id="td_postcode" class="fm_detail">  <input id="postcode" data-obj="郵便番号" value="" name="txt_postcode" alt="Please enter of your Postal code" class="tip" type="text" data-length="10" maxlength="10" data-must="0" onfocus="onfocusExe(this)" onblur="onblurExe(this,0,'postcode')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label">Country:</td> </tr> <tr> <td id="td_country" class="fm_detail">  <input id="country" data-obj="国" value="" name="txt_country" alt="Please enter of your Country" class="tip" type="text" data-length="50" data-must="0" onfocus="onfocusExe(this)" onblur="onblurExe(this,0,'country')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label">Phone:</td> </tr> <tr> <td id="td_phone" class="fm_detail">  <input id="phone" data-obj="電話番号" value="" name="txt_phone" alt="Please indicate country code." class="tip" type="text" data-length="10" maxlength="50" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,0,'phone')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label">Fax:</td> </tr> <tr> <td id="td_fax" class="fm_detail">  <input id="fax" data-obj="FAX番号" value="" name="txt_fax" alt="Please indicate country code." class="tip" type="text" data-length="10" maxlength="50" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,0,'fax')"> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_label required">Inquiry:</td> </tr> <tr> <td id="td_message" class="fm_detail"> <div id="err_message" class="err_msg">Please enter Inquiry</div>  <textarea data-obj="お問い合わせ内容" name="txt_message" id="message" cols="50" rows="10" alt="Please be specific when entering your inquiry<br />Please enter the specific page URL<br /> if your inquiry is about our website" class="tip" data-length="500" data-must="1" onfocus="onfocusExe(this)" onblur="onblurExe(this,1,'message')"></textarea> </td> </tr> <tr> <td><br></td> </tr> <tr> <td class="fm_end" colspan="2"> <div class="contact_box mT20 mB5 fblack"> <div class="privacy_info"> <h2 class="pi_title">Your Personal Information</h2> <div class="mL30 formlink01"> <ul class="discList2"> <li>For more details about joint utilization and protection of personal data, please refer to our <a href="https://www.ajinomoto.co.jp/privacy/" target="_blank">privacy policy</a><br> (in Japanese only).</li> </ul> <p align="right"><script type="text/javascript" src="https://seal.verisign.com/getseal?host_name=www.ajinomoto.com&size=S&use_flash=YES&use_transparent=YES&lang=en"></script></p> <div class="clear"></div> </div> </div> </div> </td> </tr> <tr> <td class="fm_end" colspan="2"> <div class="center mT10"> <input type="image" name="submitbutton" id="submitbutton" Text="Confirm entries" class="btn-submit" src="img/submit01.png" /> </div> </td> </tr> </table> </form> </div> <div class="remodal" data-remodal-id="modal"> <div> <button data-remodal-action="cancel" class="remodal-cancel"><img src="img/close.gif" alt="close"></button> <h1 class="fm_label">If you do not receive a confirmation email, please confirm the followings:</h1> <div class="mL20 spmR20"> <div class="mB25"> <p class="fB">Do you use a security or anti-virus program?</p> <p class="f94G mL10">Please see if the confirmation email is in your Deleted Items or Junk email folder.</p> </div> <div class="mB25"> <p class="fB">Is your e-mail program is set to reject specific addresses?</p> <p class="f94G mL10">Please change the setting to allow to contact you,<br /> and then resend the contact form.<br /> Please do not email our address above. It is not encrypted with SSL,<br /> so your personal information will not be secure.</p> </div> <div class="mB25"> <p class="fB">Did you mistyped you email address in the form?</p> <p class="f94G mL10">Please re-send the contact form with your correct email address.</p> </div> <p class="f94G">Depending on Internet conditions, there may be a delay in our receipt of your email.</p> </div> </div> </div> </div>  <script src="/company/en/shared_file/inc/footer_resp.js"></script>   <script type="text/javascript" src="/company/shared_file/js/log.js"></script>  </body> </html>

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Inquiries | Contact Us | Ajinomoto Group