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subscriptions.</p> <h3>Newspaper subscription FAQ</h3> <ul class="smallq concertina"> <li><span class="question">How do I subscribe?</span> <ul> <li>You can subscribe online by simply clicking <a href="https://web.archive.org/web/20160408002840/https://subscribe.ft.com/psp?segid=70152&siteedition=uk">here</a> and following our step-by-step subscription process. We recommend you print a copy of our terms and conditions for your records.</li> </ul> </li> <li><span class="question">Whom should I contact if I have any further questions about subscribing?</span> <ul> <li>If you have any questions, please contact our <a href="https://web.archive.org/web/20160408002840/http://aboutus.ft.com/contact-us/">customer service team</a>.</li> </ul> </li> <li><span class="question">Why should I subscribe to the Financial Times?</span> <ul> <li>In a matter of minutes you can order your subscription online and benefit from:<br/> - Daily briefings on the state of the world everyday. Subscribe now and never miss another issue<br/> - Great savings over the retail price<br/> - Fast and convenient delivery service, direct to your door, absolutely free<br/> - The FT money-back guarantee<br/> - Special Subscriber Offers</li> </ul> </li> <li><span class="question">How much does this service cost?</span> <ul> <li>The price of your subscription will depend upon your country of residence – to access the pages of our website that contain pricing details, click <a href="https://web.archive.org/web/20160408002840/https://subscribe.ft.com/psp?segid=70152&siteedition=uk">here</a>. (N.B. if you are subscribing through a special offer or promotion you may benefit from a price different from those shown.) Local taxes may apply. There are no additional delivery costs, although you may incur charges from your Internet Service Provider/telephone company for time spent using the Internet.</li> </ul> </li> <li><span class="question">How do I pay?</span> <ul> <li>You can pay online by credit card, and offline by cheque, credit card or bank transfer. You will be presented with the different payment options available when processing your order.</li> </ul> </li> <li><span class="question">What terms and conditions apply?</span> <ul> <li>You can view our <a href="https://web.archive.org/web/20160408002840/http://help.ft.com/tools-services/ft-com-terms-and-conditions/#axzz30TLFesOP">terms and conditions</a> and <a href="https://web.archive.org/web/20160408002840/http://help.ft.com/tools-services/financial-times-privacy-policy/">privacy policy</a> by clicking on the links</li> </ul> </li> <li><span class="question">How quickly will my subscription start?</span> <ul> <li>We can usually start your subscription within 7-10 business days of receiving your request.</li> </ul> </li> <li><span class="question">How will my Financial Times be delivered?</span> <ul> <li>Depending on your delivery address, you will receive your copy by hand-delivery or the fastest postal route. Hand-delivery is available in most major business centres and cities across Europe. To check whether you fall within one of our hand-delivery catchment areas, contact our <a href="https://web.archive.org/web/20160408002840/http://aboutus.ft.com/contact-us/">customer service team</a>.</li> </ul> </li> <li><span class="question">What should I do if I don’t receive an issue?</span> <ul> <li>Please contact our <a href="https://web.archive.org/web/20160408002840/http://aboutus.ft.com/contact-us/">customer service team</a> as soon as possible.</li> </ul> </li> <li><span class="question">What do I need to do to renew my subscription?</span> <ul> <li>You can renew and pay for your subscription by accessing your <a href="https://web.archive.org/web/20160408002840/http://help.ft.com/existing-account-queries/">online account</a>. We will also send you several renewal notices before your subscription expires. You may return one of these notices or contact our <a href="https://web.archive.org/web/20160408002840/http://aboutus.ft.com/contact-us/">customer service team</a>. Please have your account number to hand as a reference.</li> </ul> </li> <li><span class="question">How do I temporarily suspend delivery?</span> <ul> <li>Please notify our customer service team. Please allow at least five business days to process your request. Please have your account number, dates for suspension and resumption of delivery.</li> </ul> </li> <li><span class="question">Whom should I contact about billing issues?</span> <ul> <li>For any questions about your Financial Times subscription, please contact our <a href="https://web.archive.org/web/20160408002840/http://aboutus.ft.com/contact-us/">customer service team</a>.</li> </ul> </li> <li><span class="question">How do I change my delivery address permanently?</span> <ul> <li>Please notify our <a href="https://web.archive.org/web/20160408002840/http://aboutus.ft.com/contact-us/">customer service team</a> at least ten business days in advance or <a href="https://web.archive.org/web/20160408002840/http://help.ft.com/existing-account-queries/how-to-change-your-personal-details/">click here</a> to make the changes yourself online. Please have your account number, old address, and new address available.</li> </ul> </li> <li><span class="question">How do I locate my account number?</span> <ul> <li>Your account number can be found on your invoice letter. If you cannot locate your account number, please contact our <a href="https://web.archive.org/web/20160408002840/http://aboutus.ft.com/contact-us/">customer service team</a> for assistance.</li> </ul> </li> <li><span class="question">How can I determine my expiration date?</span> <ul> <li>The calendar month and year of expiration can also be found on your invoice. 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This means that you are not entitled to a refund once we have started providing any part of your subscription to you, except in the very limited circumstances set out in our <a title="FT Terms and Conditions" href="https://web.archive.org/web/20160408002840/http://help.ft.com/tools-services/ft-com-terms-and-conditions/">terms and conditions</a>.</li> </ul> </li> </ul> </div> <div class="master-row topAds"> <div id="banlb" class="advertising"> <script type="text/javascript"> FT.ads.request("banlb"); </script> <noscript> <a href="https://web.archive.org/web/20160408002840/http://ad.doubleclick.net/jump/ftcom.5887.world/world-index;sz=468x60,728x90;pos=banlb;tile=1;nojs=1" target="_blank"> <img src="https://web.archive.org/web/20160408002840im_/http://ad.doubleclick.net/ad/ftcom.5887.world/world-index;sz=468x60,728x90;pos=banlb;tile=1;nojs=1" border="0" alt="Advertisement"/> </a> </noscript> </div> <div id="newssubs" class="advertising"> <script type="text/javascript"> 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