CINXE.COM

<!DOCTYPE html> <html lang="en"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://support.sxsw.com:80/entries/82188095-15-How-do-I-redeem-my-registration-coupon-code-","20150702085804","https://web.archive.org/","web","/_static/", "1435827484"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta http-equiv="Content-Type" content="text/html; charset=utf-8"/> <title> 15. How do I redeem my registration coupon code? : SXSW Support </title> <link href="/web/20150702085804im_/http://support.sxsw.com/system/logos/2058/2732/favicon.ico" rel="shortcut icon" type="image/vnd.microsoft.icon"/> <meta property="og:locale" content="en_US"/> <meta property="og:title" content="15. How do I redeem my registration coupon code?"/> <meta property="og:type" content="article"/> <meta property="og:url" content="https://web.archive.org/web/20150702085804/http://support.sxsw.com/entries/82188095-15-How-do-I-redeem-my-registration-coupon-code-"/> <meta property="og:image" content="https://web.archive.org/web/20150702085804im_/http://support.sxsw.com/system/logos/2060/1338/369ajvpd7nrkwmlf1amk.png"/> <meta property="og:site_name" content="SXSW Support"/> <meta property="og:description" content="The only way to redeem a coupon code is through the shopping cart. Please review our attached step by step walkthrough on how to redeem..."/> <meta content="authenticity_token" name="csrf-param"/> <meta content="LX5GUaH1U720PNImu2VleYjMrVKZ+vIrq7bK2hVBHiA=" name="csrf-token"/>  <link href="https://web.archive.org/web/20150702085804cs_/http://p4.zdassets.com/assets/application/global-f7dfa5ebd092c9e65b9628a74857b1b2.css" media="all" rel="stylesheet"/> <link href="https://web.archive.org/web/20150702085804cs_/http://p4.zdassets.com/assets/application/end_user-cf61851ac4af33f92b06c1ed2dfcd232.css" media="all" rel="stylesheet"/> <link href="https://web.archive.org/web/20150702085804cs_/http://p4.zdassets.com/assets/application/agent-87f4c61fa908e180cb7ee3a2ab028da7.css" media="all" rel="stylesheet"/> <link href="https://web.archive.org/web/20150702085804cs_/http://p4.zdassets.com/assets/application/admin-e7645680080f6f67bdbdac8f62920f26.css" media="all" rel="stylesheet"/> <link href="https://web.archive.org/web/20150702085804cs_/http://p4.zdassets.com/assets/print-b9c9930d3290ee9cb0a09bd4426bd8b5.css" media="print" rel="stylesheet"/>   <link id="generated_styles" rel="stylesheet" type="text/css" href="/web/20150702085804cs_/http://support.sxsw.com/generated/stylesheets/branding/3064/306414/1435773603.css" media="screen"/> <script src="https://web.archive.org/web/20150702085804js_/http://p4.zdassets.com/assets/vendor/jquery-1.6.1-24e9320e19b7eb8c3644af7ceadf2b83.js"></script> <script id="generated_javascript" type="text/javascript" src="/web/20150702085804js_/http://support.sxsw.com/generated/javascripts/locale/0/1/1434655258-1-0.js"></script> <script src="https://web.archive.org/web/20150702085804js_/http://p4.zdassets.com/assets/bootstrap-d615d68a65dcb9e942dc19a3caa08c02.js"></script> <script type="text/javascript"> //<![CDATA[ Zendesk.assetHost = 'https://web.archive.org/web/20150702085804/http://p4.zdassets.com'; Zendesk.ToTangoID = 'SP-1111-01'; Zendesk.viewedOnMobileDevice = false; currentUser = Zendesk.currentUser = new User({"id":null,"externalId":null,"name":"Anonymous user","first_name":"Anonymous","role":0,"isOwner":false,"accessibleForums":true,"hasEmail":true,"email":"invalid@example.com","restriction":0,"uses12HourClock":false,"passwordExpiresAt":null,"voiceClientName":"agent_","voicePresenceName":"agent__presence","version":"users/new","localeVersion":"1.","tags":[],"managePinnedOrder":false,"locale_id":1,"localeIsDifferent":false,"assumed":false,"sharedOrganizations":[],"availabilityControlsEnabled":false}); currentUser.account = currentAccount = Zendesk.currentAccount = new Account({"id":306414,"name":"SXSW Support","showUserProfile":true,"showChangePassword":true,"hasRemoteAuthentication":false,"subdomain":"sxsw","domain":"zendesk.com","isZendesk":false,"isSandbox":false,"isOpen":true,"isInTrial":false,"isPayingCustomer":false,"forumsTitle":"Search FAQs","urlPrefix":"https://web.archive.org/web/20150702085804/http://support.sxsw.com","secureUrlPrefix":"https://web.archive.org/web/20150702085804/https://sxsw.zendesk.com","creationDate":"2013/06/19 14:11:12 -0500","lastTrialDay":null,"daysLeftInTrial":null,"planType":2,"planName":"Regular","showExtendedTicketMetrics":false,"rulesCanReferenceMacros":false,"hasInvalidationTriggers":false,"assetHost":"p4.zdassets.com","features":["collaboration","chatApplyMacro","lotus","placeholderSuggestions","mobile","untilDueDate","userModel","radarSSLPubsub","chatLittleMermaid","chatDisableWarning","aceEmailEditors"],"twitter_accounts":[],"facebookPages":[],"isLotusVisibleToAgents":false,"doAgentsPreferLotus":true,"clientSideLogging":false}); currentUser.organization = null; currentUser.canViewOrganization = currentUser.organization != null && (!currentUser.isEndUser || currentUser.restriction === User.restrictions.organization || currentUser.organization.isShared); //]]> </script> <script src="https://web.archive.org/web/20150702085804js_/http://p4.zdassets.com/assets/node_pubsub_2-0ef7d5972eeeaa33cb364ffbda48bc7b.js"></script> <script type="text/javascript"> //<![CDATA[ ;(function(){ Minilog.zendeskConfiguration({ jQuery: jQuery, debug: Zendesk.currentAccount.features.include('clientSideLogging'), subdomain: Zendesk.currentAccount.subdomain, userId: Zendesk.currentUser.id, userType: Zendesk.currentUser.role }); var apiHost = "sxsw.zendesk.com"; RadarClient.setAPIHost(apiHost); }()); //]]> </script> <script type="text/javascript"> if(Zendesk.currentAccount && Zendesk.currentAccount.features.include('secureSessions')) { jQuery.cookie.defaults.secure = true; } if(Zendesk.currentUser) { Zendesk.currentUser.authenticityToken = $j("meta[name='csrf-token']").attr('content'); } </script> <script type="text/javascript"> // disable Sammy logging in production Sammy.log = function(){}; </script> <script type="text/javascript"> //<![CDATA[ $j(document).ready(function () { }); //]]> </script> <meta name="keywords" content="15. how do i redeem my registration coupon code? sxsw support"/> <meta name="description" content="15. How do I redeem my registration coupon code?. Texas Tribune Festival Registration. General"/> <meta name="author" content="Reg"/> <link href="https://web.archive.org/web/20150702085804/http://support.sxsw.com/entries/82188095-15-How-do-I-redeem-my-registration-coupon-code-" rel="canonical"></link> <style type="text/css"> body { font-family: Arial, Helvetica, sans-serif; } a { color: #00a8e1; text-decoration: none; } .node a { text-decoration: underline; } a:visited { color: #00a8e1; } a:hover { color: #4f5355; } .node a:hover { text-decoration: none; } a:focus { outline: thin dotted; } a:hover, a:active { outline: 0; } a.detail_venue { text-decoration: none; } a, input, button { -ms-touch-action: none !important; } h1, h2, h3, h4, h5, h6 { font-family: Georgia, Times, serif; } h1 { font-family: Trebuchet MS, sans-serif; } h1#page-title { font-size: 2.5em; } h2 { font-family: Trebuchet MS, sans-serif; } h2 a, h2 a:visited { color: #757575; text-decoration: none; } /*Comment out this line - Need to add commenting for Private Speaker FAQs; however this just enable voting - Brandon*/ li.main.clazz.tab_new, li.main.clazz.tab_requests, #top-right, #voting_control, #footer, #comments_section {display: none;} body.entries.entries-show .content.content_green {display:none;} body.access.access-unauthenticated .content.content_green {display:none;} /* hides forum author (including avatar) & date details in article*/ p.entry_user, img.entry_user { display: none; } /*hides author & date details from forum list */ .item-info .info.data { display: none; } </style> </head> <body class="entries entries-show"> <ul id="banners"> <script type="text/html" id="banner-item-template" data-template-name="banner-item"> <li> <span class='icon'>      </span> <span class='content'>{{ text }}</span> <span class='ignore'>(<a href="#">ignore this</a>)</span> <span class='reload'>(<a href="">reload</a>)</span> </li> </script> </ul> <div id="page"> <div id="top"> <div id="header"> <div id="top-right"></div> <div id="header_container"> <table id="table_header"><tr> <td><a href="https://web.archive.org/web/20150702085804/http://sxsw.com/" target="_blank" title=""><img alt="" id="logo" src="https://web.archive.org/web/20150702085804im_/http://support.sxsw.com/system/logos/2060/1338/369ajvpd7nrkwmlf1amk.png"/></a> </td> <td><img alt="" id="logo-delimiter" src="/web/20150702085804im_/http://support.sxsw.com/images/logo-delimiter.png"/> </td> <td><a href="/web/20150702085804/http://support.sxsw.com/home">SXSW Support</a></td> </tr></table> </div> </div> <div id="top-menu-background"> <div id="top-menu"> <ul id="green" style="width: 100%;"> <li class="main clazz tab_home"><a href="/web/20150702085804/http://support.sxsw.com/home" class="tab">Home</a></li> <li class="main clazz tab_new"><a href="/web/20150702085804/http://support.sxsw.com/anonymous_requests/new" class="tab">Submit a request</a></li> <li class="main clazz tab_requests"><a href="/web/20150702085804/http://support.sxsw.com/requests" class="tab">Check your existing requests</a></li> </ul> </div> </div> </div> <div id="container" class="clearfix"> <div id="flash"> </div> <div id="flash_messages"> <script type="text/javascript"> </script> </div> <div id="contentwrapper"> <div id="contentcolumn"> <script type="text/javascript"> //<![CDATA[ zd.jsInitializers.push(["entries/_forums2_show",[{"is_moderator?":false}]]); //]]> </script> <div class="content content_grey"><div class="grey_box_top"><div class="box box_top"></div></div> <div class="content-top-right top"> <p> </p> </div> <h2 class="forums"><a href="/web/20150702085804/http://support.sxsw.com/forums">Search FAQs</a><span class="delim">/</span><a href="/web/20150702085804/http://support.sxsw.com/categories/20133866-General">General</a><span class="delim">/</span><a href="/web/20150702085804/http://support.sxsw.com/forums/21203209-Texas-Tribune-Festival-Registration">Texas Tribune Festival Registration</a></h2> <div class="frame"> <div class="entry nobottom" style="padding-bottom:0;"> <h3 class="entry-title" style="padding-bottom: 9px;">15. How do I redeem my registration coupon code?</h3> <img src="https://web.archive.org/web/20150702085804im_/http://www.gravatar.com/avatar/33988bfb03001fcd5a88fd9f44fdd9d3?size=31&default=http%3A%2F%2Fassets.zendesk.com%2Fimages%2Ftypes%2Fuser_sm.png&r=g" class="entry_user"/> <div class="entry-container"> <p class="entry_user"> Reg<br/> posted this on May 13, 17:22 </p> </div> <div class="user_formatted header_section clearfix"> <p>The only way to redeem a coupon code <span>is through the shopping cart. Please review our attached step by step walkthrough on how to redeem to coupon properly via the cart.</span></p> <p><span>Per our no refund policies, </span><span>Texas Tribune will not issue refunds or credits due to failure to redeem a discount coupon during the registration process.</span></p> </div> <script type="text/javascript">registerAttachmentList('attachment_list_5410477593', 1)</script> <ul class="attachment-list" id="attachment_list_5410477593"> <li class="attachment-item" id="attachment_item_847006089"> <div class="attachment-container"> <span class="attachment"><a href="/web/20150702085804/http://support.sxsw.com/attachments/token/nJrQer5RHgYhjcr6y1XBbLZqW/?name=TTF+Cart+Coupon+Walkthrough.pdf" target="_blank"><img alt="TTF Cart Coupon Walkthrough.pdf" class="default-icon" src="/web/20150702085804im_/http://support.sxsw.com/images/defaults/page_white_acrobat.png" title="TTF Cart Coupon Walkthrough.pdf (public)"/></a></span> <span class="attachment-name"><a href="/web/20150702085804/http://support.sxsw.com/attachments/token/nJrQer5RHgYhjcr6y1XBbLZqW/?name=TTF+Cart+Coupon+Walkthrough.pdf" target="_blank">TTF Cart Coupon Walkthrough.pdf</a></span> </div></li> </ul> <table class="entry_footer header_section for_vote for_share_buttons"> <tbody> <tr> <td> <div class="" id="voting_control"></div> <script type="text/javascript" charset="utf-8"> new Ajax.Updater('voting_control', '/entries/82188095-15-How-do-I-redeem-my-registration-coupon-code-/voting_control', {asynchronous:true, evalScripts:true, method:'get', parameters:'authenticity_token=' + encodeURIComponent('LX5GUaH1U720PNImu2VleYjMrVKZ+vIrq7bK2hVBHiA=')}) </script> </td> </tr> </tbody> </table> </div> </div> <div class="grey_box_bottom"><div class="box box_bottom"></div></div></div><div class="box_bottom_clear"> </div> <div class="forum_tabs"> <div class="content content_green"><div class="green_box_top"><div class="box box_top"></div></div> <div id="comments_section"> <div class="action"><strong><a href="/web/20150702085804/http://support.sxsw.com/login?return_to=http%3A%2F%2Fsupport.sxsw.com%2Fentries%2F82188095-15-How-do-I-redeem-my-registration-coupon-code-">Add a comment</a></strong></div> <div id="edit"></div> </div> <div class="green_box_bottom"><div class="box box_bottom"></div></div></div><div class="box_bottom_clear"> </div></div> <script type="text/javascript"> //<![CDATA[ zd.jsInitializers.push(["entries/show",[]]); //]]> </script> </div> </div> <div id="sidebar"> </div> </div> </div> <div id="footer"> <p> <a href="https://web.archive.org/web/20150702085804/http://www.zendesk.com/help-desk-software?company_name=SXSW+Support&utm_campaign=text&utm_medium=poweredbyzendesk&utm_source=webportal" target="_blank">Support Software</a> by Zendesk </p> </div>  <script type="text/javascript"> //<![CDATA[ if(!Zendesk) var Zendesk = {}; Zendesk.tab = ""; //]]> </script> <script src="https://web.archive.org/web/20150702085804js_/http://p4.zdassets.com/assets/auto_included-ea67a654e983f58c8368922a3dee1bf2.js"></script> <script src="https://web.archive.org/web/20150702085804js_/http://p4.zdassets.com/assets/zd_tickets_table_node-f666c6418aab3f385d4ae27e0331ed8a.js"></script> <script src="https://web.archive.org/web/20150702085804js_/http://p4.zdassets.com/assets/zd_ticket_viewing_status_node-28ddd42d7133b78c1e646870873819e8.js"></script> <script type="text/javascript"> //<![CDATA[ $z.initializeModules(zd.jsInitializers); //]]> </script> <script type="text/javascript" charset="utf-8"> $j(document).ready(function () { var cacheBuster = currentUser.isAnonymous ? currentUser.localeVersion : currentUser.version; $j.ajax({ url: '/widgets/async.json?user_id=' + currentUser.id + '&v=' + cacheBuster, data: {"controller_name":"entries","action_name":"show","action_method":"get","entry_id":"82188095"}, success: Widget.asyncInsertion }); }); </script> <script type="text/javascript"> //<![CDATA[ jQuery(document).ready(function () { Zendesk.Alerts.showPasswordExpiration(); Zendesk.Alerts.showUserAssumeNotice(); }); //]]> </script></body> </html>