FAQ - Singapore Tourism Awards

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src="/app/sta/assets/addons/sta/egplus/statheme-theme/resources/images/header-frame.svg?v=1637071863" alt="Header Frame"> </div> </div> </header> <div class="search-overlay" style="display: none;"></div> <div class="search-box" style="display: none;"> <form class="search-container" action="/search" method="get"> <input type="search" id="search" name="search" placeholder="Search..." value=""/> <span class="icon"><i class="fa fa-search"></i></span> </form> </div> <content> <div class="content faq"> <div class="container"> <div class="row"> <div class="hidden-xs col-md-3"> <ul class="side-nav"> <li class="active"><a href="?category=faq-cat-217" class="faq-category" data-slug="faq-cat-217">Submission of Nominations</a></li> <li ><a href="?category=faq-cat-2" class="faq-category" data-slug="faq-cat-2">About STA</a></li> </ul> <p>If your question isn't answered here, send us an <a href="mailto:STB_SingaporeTourismAwards@stb.gov.sg">email</a>.</p> </div> <div class="fullscreen-xs col-md-9 faq-section"> <div class="faq-content"> <div class="panel-group" id="accordion" role="tablist" aria-multiselectable="true"> <div class="panel"> <div class="visible-xs panel-heading" role="tab" id="#faq-cat-217"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion" href="#faq-cat-217-content" aria-expanded="true" aria-controls="faq-cat-217-content"> Submission of Nominations </a> </h4> </div> <div id="faq-cat-217-content" class="panel-collapse collapse in" role="tabpanel" aria-labelledby="faq-cat-217"> <div class="panel-body"> <h2>Nomination as an establishment</h2> <div class="panel-group" id="accordion2" role="tablist" aria-multiselectable="true">  <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq1"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq1-content" aria-expanded="true" aria-controls="faq1-content" class="collapsed"> How often is STA held? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq1-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq1"> <div class="panel-body"> <p>The STA will be held bienniallyand the next edition will be in 2026.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq2"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq2-content" aria-expanded="true" aria-controls="faq2-content" class="collapsed"> When is the next STA? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq2-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq2"> <div class="panel-body"> <p>The next edition of STA will be in 2026.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq3"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq3-content" aria-expanded="true" aria-controls="faq3-content" class="collapsed"> When will nominations open? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq3-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq3"> <div class="panel-body"> <p>The next edition of STA will be in 2026. Nominations will open in Q4 2025.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq4"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq4-content" aria-expanded="true" aria-controls="faq2-content" class="collapsed"> Which categories can an establishment enter? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq4-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq4"> <div class="panel-body"> <p>An establishment can be nominated in these main award categories: Experience Excellence (Leisure/MICE) and Enterprise Excellence. Click <a href="/award-categories">here</a> to read up on awards eligibility.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq5"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq5-content" aria-expanded="true" aria-controls="faq3-content" class="collapsed"> What are the entry requirements? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq5-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq5"> <div class="panel-body"> <p>The entry requirements vary across the different award categories. Click <a href="/award-categories">here</a> to read up on entry requirements.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq6"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq6-content" aria-expanded="true" aria-controls="faq6-content" class="collapsed"> How many entries can I submit? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq6-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq6"> <div class="panel-body"> <p><u>Experience (Leisure/MICE) / Enterprise Excellence</u></p> <p>Multiple entries may be submitted for various categories as long as the eligibility and entry requirements are fulfilled.</p><br> <p>For example, a hotel that nominates itself for the Outstanding Hotel Experience may also wish to nominate its in-house restaurant and in-house bar for the Outstanding Dining Experience and Outstanding Nightspot Experience categories, respectively.</p><br> <p><u>Customer Service</u></p> <p>Multiple entries may be submitted. However, repeat or multiple nominations for the same individual will be considered as only one nomination.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq7"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq7-content" aria-expanded="true" aria-controls="faq5-content" class="collapsed"> What are supporting documents? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq7-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq7"> <div class="panel-body"> <p>Supporting documents refer to any reference material, collateral, or information that you can append to your nomination to strengthen it. This may include for example project reviews, media coverage, prior accolades or marketing collateral. You can upload up to a total file size of 40 MB supporting documents per entry.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq8"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq8-content" aria-expanded="true" aria-controls="faq8-content" class="collapsed"> In what formats can I submit my supporting documents? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq8-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq8"> <div class="panel-body"> <p>File formats of *.jpg, *.pdf, *.png, *.doc , *.docx , *.ppt and *.pptx are accepted.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq9"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq9-content" aria-expanded="true" aria-controls="faq9-content" class="collapsed"> How can I retrieve my saved entry if I have lost my unique URL? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq9-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq9"> <div class="panel-body"> <p>For assistance, please contact <a href="mailto:STB_SingaporeTourismAwards@stb.gov.sg">STB_SingaporeTourismAwards@stb.gov.sg</a></p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq10"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq10-content" aria-expanded="true" aria-controls="faq10-content" class="collapsed"> How do I know if my submission was successfully sent through? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq10-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq10"> <div class="panel-body"> <p>An email confirmation with a unique link will be sent to you each time you submit a new entry. Should you wish to make changes to your entry, please access the entry form using the unique link in the email. For multiple submissions of the same entry, the final version will be used and earlier versions voided.</p> <br> <p>For further enquiries, please email us at <a href="mailto:STB_SingaporeTourismAwards@stb.gov.sg">STB_SingaporeTourismAwards@stb.gov.sg</a>.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq11"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq11-content" aria-expanded="true" aria-controls="faq11-content" class="collapsed"> I have a problem submitting my form/supporting document(s). How else can I submit my nomination? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq11-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq11"> <div class="panel-body"> <p>For assistance, please contact <a href="mailto:STB_SingaporeTourismAwards@stb.gov.sg">STB_SingaporeTourismAwards@stb.gov.sg</a></p> </div> </div> </div> </div> </div> </div> </div> <div class="panel"> <div class="visible-xs panel-heading" role="tab" id="#faq-cat-2"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion" href="#faq-cat-2-content" aria-expanded="true" aria-controls="faq-cat-2-content"> About STA </a> </h4> </div> <div id="faq-cat-2-content" class="panel-collapse collapse " role="tabpanel" aria-labelledby="faq-cat-2"> <div class="panel-body"> <h2>About STA</h2> <div class="panel-group" id="accordion2" role="tablist" aria-multiselectable="true"> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq1"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq1-content" aria-expanded="true" aria-controls="faq1-content" class=""> Who organises the Awards? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq1-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq1"> <div class="panel-body"> <p>The Singapore Tourism Board (STB) organises the Awards annually.</p> </div> </div> </div> <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq2"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq2-content" aria-expanded="true" aria-controls="faq2-content" class="collapsed"> What happened to the Singapore Experience Awards? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq2-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq2"> <div class="panel-body"> <p>Organised by the Singapore Tourism Board (STB), the Singapore Tourism Awards brings together Singapore鈥檚 tourism sector to celebrate individuals and organisations that best deliver exceptional experiences and achieve enterprise excellence. With the repositioning from The Singapore Experience Awards to the Singapore Tourism Awards, the focus extends beyond experience excellence to encompass enterprise excellence. The Awards remains an integral part of STB鈥檚 efforts to raise the Singapore tourism sector鈥檚 competitiveness by motivating organisations and individuals to create compelling experiences or adopt best practices.</p> </div> </div> </div>  <div class="panel"> <div class="panel-heading hidden-xs" role="tab" id="#faq4"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion2" href="#faq4-content" aria-expanded="true" aria-controls="faq4-content" class="collapsed"> What do award recipients receive? </a> </h4> <div class="panel-title-divider"> <div class="dot1"></div> <div class="dot2"></div> <div class="dot3"></div> </div> </div> <div id="faq4-content" class="panel-collapse collapse" role="tabpanel" aria-labelledby="faq4"> <div class="panel-body"> <p>Award recipients will be presented with a trophy and certificate at the Awards Presentation Ceremony. </p> </div> </div> </div>  </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </content> <footer> <div class="lower"> <div class="container"> <div class="row"> <div class="col-md-12 footer-contact"> <div class="footer-content"> <h5>Contact Us</h5> <p><span>Email:</span><a class="mail" href="mailto:STB_SingaporeTourismAwards@stb.gov.sg">STB_SingaporeTourismAwards@stb.gov.sg</a></p> </div> </div> <div class="col-md-6 footer-link"> <div class="footer-content"> <ul class="" > <li class=" "> <a href="https://www.tech.gov.sg/report_vulnerability" target="_self" class=" " > Report Vulnerability </a> </li> <li class=" "> <a href="https://www.stb.gov.sg/content/stb/en/footer/privacy-statement.html" target="_blank" class=" " > Privacy Statement </a> </li> <li class=" "> <a href="https://www.stb.gov.sg/content/stb/en/footer/terms-of-use.html" target="_blank" class=" " > Terms of Use </a> </li> </ul> </div> </div> <div class="col-md-6 footer-copyright"> <div class="footer-content"> <p>Copyright 漏 2023 Government of Singapore</p> </div> </div> </div> </div> </div> </footer>  <div class="modal fade" id="globalModal" tabindex="-1" role="dialog" aria-labelledby="globalModalLabel"> <div class="modal-dialog" role="document"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <div class="modal-content modal-bender"> <div class="modal-body"></div> </div> </div> </div> <script src="/app/sta/assets/public/theme.js?v=1727356803"></script> <script src='https://www.google.com/recaptcha/api.js'></script> </body> </html>

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FAQ - Singapore Tourism Awards