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Chatbot Designer Free Course | ChatBot Academy

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</div> <p class="b--u-text-lg">The Chatbot Designer Course provides you with the essential knowledge of effective chatbot creation. It consists of theoretical lectures and practical video lessons that will let you build a fully-working chatbot from A to Z with no coding. The course is free and has a flexible schedule. It鈥檚 dedicated both to beginners and more advanced users who鈥檇 like to either become chatbot designers or start using bots in their business.</p> </div> <div class="u-basis-12"> <h3 class="b--u-text-xl b--u-mb-4">What you will learn</h3> <ul class="b--u-text-lg c-list v--tick v--blue"> <li class="c-list__item b--u-mb-2">The design thinking method for chatbots</li> <li class="c-list__item b--u-mb-2">The building blocks of chatbots</li> <li class="c-list__item b--u-mb-2">How to choose a channel for your chatbot</li> <li class="c-list__item b--u-mb-2">How to build a chatbot without coding</li> <li class="c-list__item b--u-mb-2">How to add a chatbot to your website</li> <li class="c-list__item b--u-mb-2">How to create a chatbot personality</li> <li class="c-list__item b--u-mb-2">The ways to collect data with chatbots</li> </ul> </div> </div> <div class="b--u-mt-6 t-ls-authors"> <h3 class="b--u-text-xl b--u-mb-4">Authors</h3> <ul class="o-columns v--two u-m-0 u-p-0 u-list-style-none"> <li class="u-flex"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/f_auto,q_auto/cms/ada-lembicz.png" alt="Ada Lembicz Product Expert" class="u-round u-ml-0 b--u-mr-2" style="width:51px; height:51px; flex: 0 0 auto;"/> <div class="u-flex u-flex-col"> <p class="b--u-text-base b--u-text-bold u-mb-0">Ada Lembicz</p> <div class="b--u-text-sm u-mb-0 u-text-gray-300"> <p>Product expert and online educator, ChatBot</p> </div> </div> </li> <li class="u-flex"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/f_auto,q_auto/cms/daria-zaboj-avatar.png" alt="Daria Zaboj product content specialist" class="u-round u-ml-0 b--u-mr-2" style="width:51px; height:51px; flex: 0 0 auto;"/> <div class="u-flex u-flex-col"> <p class="b--u-text-base b--u-text-bold u-mb-0">Daria Zab贸j</p> <div class="b--u-text-sm u-mb-0 u-text-gray-300"> <p>Product content designer, ChatBot</p> </div> </div> </li> <li class="u-flex"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/f_auto,q_auto/cms/kacper-wiacek.png" alt="Kacper Wiacek Product Expert Lead" class="u-round u-ml-0 b--u-mr-2" style="width:51px; height:51px; flex: 0 0 auto;"/> <div class="u-flex u-flex-col"> <p class="b--u-text-base b--u-text-bold u-mb-0">Kacper Wiacek</p> <div class="b--u-text-sm u-mb-0 u-text-gray-300"> <p>Conversation designer and product experts lead, ChatBot</p> </div> </div> </li> <li class="u-flex"> <img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/f_auto,q_auto/cms/kaia-madalinska.png" alt="Kaia Madalinska Brand Ambassador" class="u-round u-ml-0 b--u-mr-2" style="width:51px; height:51px; flex: 0 0 auto;"/> <div class="u-flex u-flex-col"> <p class="b--u-text-base b--u-text-bold u-mb-0">Kaia Madali艅ska</p> <div class="b--u-text-sm u-mb-0 u-text-gray-300"> <p>Brand ambassador, LiveChat</p> </div> </div> </li> </ul> </div> </section> </div> </section> <section class="o-container b--u-px-4 u-border-t u-border-gray-800"> <div class="lg:u-basis-10 u-maxw-10 u-mx-auto b--u-pt-6 b--md:u-pt-12"> <h3 class="b--u-text-xl b--u-mb-6 b--md:u-mb-8">Lessons</h3> <div class="u-flex u-flex-row u-flex-wrap" style="gap: 3%"> <a href="/academy/chatbot-designer-free-course/introduction/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">1. Introduction to Chatbots</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">9 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/ways-to-create/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">2. Ways to Create a Chatbot</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">4 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/design-thinking/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">3. Design Thinking for Chatbots</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">9 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/channels/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">4. Chatbot Channels</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">13 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/welcome-messages/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">5. Chatbot Welcome Message</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">8 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/how-chatbots-understand-human-language/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">6. How Chatbots Process and Understand Human Language</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">6 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/error-messages/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">7. How to Create User-friendly Chatbot Error Messages</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">3 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/data-collection/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">8. Data Collection with Chatbots</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">9 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/personalization/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">9. How to Personalize Your Chatbot Communication</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">9 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/testing/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">10. How to Test Your Chatbot</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">9 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/implementation/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">11. Chatbot Implementation</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">8 min</span> </div> </div> </a> <a href="/academy/chatbot-designer-free-course/analytics/" class="v--reset b--u-text-black-900 u-hover-decoration-none u-border u-border-gray-800 hover:u-border-gray-600 u-rounded-sm t-ls-other-lesson b--u-mb-3 "> <div class="u-flex u-flex-col u-justify-between u-h-full"> <h5 class="b--u-text-base b--u-text-bold b--u-mb-1.5">12. Chatbot Analytics</h5> <div class="u-flex u-flex-row u-justify-start u-items-center"> <svg width="17" height="18" fill="none" xmlns="http://www.w3.org/2000/svg" class="b--u-mr-1 u-ml-0 u--mt-3xs"><path fill-rule="evenodd" clip-rule="evenodd" d="M11.2 1.2A8.2 8.2 0 0115.5 12a8 8 0 01-10.6 4.4A8.3 8.3 0 01.6 5.6a8 8 0 0110.6-4.4zm.4 13.9a7.2 7.2 0 003.5-6.3 7.2 7.2 0 00-7-7.3 7.2 7.2 0 00-7 7.3 7.3 7.3 0 004.2 6.7 6.8 6.8 0 006.3-.4z" fill="#000"/><path d="M8.6 8.7V4c0-.3-.5-.5-.5-.5-.3 0-.5.2-.5.5v4.8l.1.5 2.7 2.7c.1.2.5.2.6 0 .2-.2.2-.5 0-.7L8.6 8.7z" fill="#000"/></svg> <span class="b--u-text-xs">9 min</span> </div> </div> </a> </div> </div> </section> </div> </div> <section class="b--u-bg-black-75"> <div class="b--u-py-12 o-container u-mx-auto u-flex u-flex-wrap md:u-flex-nowrap u-justify-between u-justify-center u-text-center md:u-text-left md:u-justify-between"> <div class="u-mx-auto md:u-ml-0 u-maxw-6"> <p class="b--u-text-2xl b--u-mb-2">Create your chat bot</br> <span class="u-text-mark">without</span> coding </p> </div> <div style="width: 28.5625rem" class="u-mx-auto lg:u-mr-0 b--md:u-ml-4 u-maxw-6"> <form action="https://accounts.livechat.com/signup?client_id=92418ea187dd3c572383cbf56f015b6c&amp;response_type=token&amp;redirect_uri=https%3A%2F%2Fapp.chatbot.com%2Fstories" method="GET" data-controller="signup utm-tracking" data-target="utm-tracking.element" data-action="signup#submit"> <div class="u-maxw-6 u-mx-auto u-flex u-flex-col sm:u-flex-row u-relative"> <input type="hidden" name="source_id" value="footer_form"> <input type="hidden" name="source_url" value="https://www.chatbot.com/academy/chatbot-designer-free-course/"> <input type="hidden" name="source_type" value="website"> <input type="email" name="email" class="b--u-mr-1 b--u-mb-1 sm:u-mb-0" style="min-width: 14rem; height:58px;" data-target="signup.email" placeholder="Enter your business email" required="required"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign 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