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Field Service for Warehouse Automation Systems - Swisslog
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","image":["https://www.swisslog.com/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/field-service-technician.jpg?rev=ad72025ce2484325a2185e4f3a02c731&w=1900&hash=6389E917C08BC80DD93E8EA92EB203A2"],"datePublished":"2018-05-29T07:55:01Z","dateModified":"2022-02-15T16:03:16Z"}] </script> </head> <body id="layout-swisslog" class="mod mod-layout " data-connectors="responsive, toggle"> <header class="o-header js-header"> <nav class="mod mod-nav m-flyout hidden-print" data-connectors="responsive, toggle"> <div class="m-flyout__wrapper"> <div class="container mod-nav__overlay js-overlay"> <div class="icon-close-32 js-hide-menu" data-target="nav"></div> <div class="m-flyout__main-col js-main-col col-12 col-md-6 col-lg-3"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="m-flyout__item js-first-level js-nav-item" data-menu-id=""> <a href="/en-gb" class="d-flex 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href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/autostore-integrator">Cube-based AutoStore</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/autostore-integrator">Cube-based AutoStore</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> For Pallets & Heavy Loads <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> For Pallets & Heavy Loads </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse">Solutions for Pallets & Heavy Loads</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse/powerstore-shuttle-system-for-pallet-warehousing">Pallet Shuttle PowerStore</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse/vectura-pallet-stacker-crane-high-bay-warehouse-hbw">Pallet Stacker Crane Vectura</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-high-bay-warehouse">Automated High Bay Warehouse Pallets</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/storage-shuttle-system">Shuttle Storage Solutions</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Transport & Conveyors <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Transport & Conveyors </a> </li> <li class="m-flyout__item"> <a 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class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Picking & Palletizing <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Picking & Palletizing </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment">Overview Picking & Palletizing</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/person-to-goods-caddypick">Person-to-Goods Case Picking: CaddyPick </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/goods-to-person">Picking System Goods to Person</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Robot Based <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Robot Based </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based">Overview Robot Based Picking</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/mixed-case-palletizing-acpaq">Mixed Case Palletizing ACPaQ</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/robotic-piece-picking-itempiq">Robotic Item Picking ItemPiQ</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Software <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Software </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/software">Overview Software</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/software/synq-warehouse-management-system-wms-mfcs">SynQ Warehouse Management System (WMS)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/software/sap-ewm-extended-warehouse-management">SAP EWM</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Products A to Z <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Products A to Z </a> </li> <li class="m-flyout__item"> <a href="/en-gb/products-systems-solutions/overview-by-products">Overview Products A to Z</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/transport-conveyor-systems/agv-automated-guided-vehicles">AGV - automated guided vehicle</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/mixed-case-palletizing-acpaq">ACPaQ – Case palletizing </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/autostore-integrator">AutoStore – Small parts storage & picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/person-to-goods-caddypick">CaddyPick – Monorail based picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items/carrypick-storage-and-picking-system">CarryPick - Order picking system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items/cyclonecarrier-shuttle-system-logistics">CycloneCarrier – Small loads shuttle storage system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/picking-palletizing-order-fulfillment/robot-based/robotic-piece-picking-itempiq">ItemPiQ – Robot based item picking</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/transport-conveyor-systems/monorail">Monorail – Electrified transport system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse/powerstore-shuttle-system-for-pallet-warehousing">PowerStore – Pallet shuttle system HBW</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/transport-conveyor-systems/promove-pallet-conveyor">ProMove – Conveyor system pallets</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/transport-conveyor-systems/quickmove-conveyor-system-for-small-loads">QuickMove – Conveyor system</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/software/sap-ewm-extended-warehouse-management">SAP EWM – Ext. WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/software/synq-warehouse-management-system-wms-mfcs">SynQ software – Intelligent WMS platform</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/boxes-cartons-small-parts-items/tornado">Tornado – Miniload crane</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/asrs-automated-storage-retrieval-systems/automated-pallet-warehouse/vectura-pallet-stacker-crane-high-bay-warehouse-hbw">Vectura – Pallet stacker crane for HBW</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/products-systems-solutions/products-for-warehouse-logistics-integrators">Products for Integrators</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="97C2A8FAB2A84324B30A1D1DEB5D9805"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Industries <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/business-solutions/consulting-industries.jpg?rev=ba08ca81fad142378233148179db61e5&w=767&hash=965EFB4554F24C86E6136874A2E6A6CA" /> </picture> </figure> <h4 class="mt-sm-4">Logistics automation for your industry </h4> <p class="p2 mt-sm-3 mb-sm-0">Solutions and consulting: Swisslog has decades of experience providing logistics & warehouse automation for the key industries.</p> <a href="/en-gb/business-solutions"> <span class="a-btn a-btn--primary a-btn--color-cta"> Learn more </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Industries </a> </li> <li class="m-flyout__item"> <a href="/en-gb/business-solutions">Overview Industry Solutions</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/food-food,-a-,beverage-f,-a-,b-temperature-controlled">Food</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/beverage-drinks">Beverage</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/food-and-beverage-distribution">Grocery (F&B distribution)</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/deep-freeze-intralogistics">Deep-freeze solutions</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/e-grocery">E-Grocery</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/retail-ecommerce-e-fulfillment-multichannel-ominchannel">General merchandise</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/micro-fulfillment-center">Micro-Fulfillment</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/business-solutions/other">Other Industries</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent js-is-active" data-menu-id="85105DE812B8420E9171F8CA4FE3F0D4"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Service <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-computer.jpg?rev=41e958fb80fa42daa3f64394c046b9e7&w=767&hash=FA93A013A7F52F999E07E74F8CD48D4A" /> </picture> </figure> <h4 class="mt-sm-4">Our Customer Service Portfolio</h4> <p class="p2 mt-sm-3 mb-sm-0">Imagine if you had the formula for 100% uptime. We strive to give you complete confidence, ensuring you get the right solutions and the best services.</p> <a href="/en-gb/customer-service-and-support"> <span class="a-btn a-btn--primary a-btn--color-cta"> Learn more </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Service </a> </li> <li class="m-flyout__item js-is-active-title"> <a href="/en-gb/customer-service-and-support">Full Customer Service Portfolio</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/local-customer-service-contacts">Local Service Contacts </a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/technical-support">Technical Support</a> </li> <li class="m-flyout__item js-nav-item js-is-parent js-is-active"> <a class="d-flex align-items-center justify-content-between is-active" href="#"> Preventive Maintenance <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Preventive Maintenance </a> </li> <li class="m-flyout__item js-is-active-title"> <a href="/en-gb/customer-service-and-support/preventative-maintenance">Overview Preventive Maintenance</a> </li> <li class="m-flyout__item js-nav-item js-is-active"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service">Field Service</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/system-operations">System Operations</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/condition-monitoring">Condition Monitoring</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/system-optimization">System Optimization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/spare-parts">Spare Parts</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/it-managed-services">IT Managed Services</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/expansion-and-modernization">Expansion & Modernization</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/customer-service-and-support/training">Training</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="F5E60609B28C427DA419154A10C280B5"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> References & more <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/whitepaper/whitepapers.jpg?rev=07cae6c7f97b4661ac4f0c9de3efb607&w=767&hash=84B7FAFF1D78714DC5A25073CE21196B" /> </picture> </figure> <h4 class="mt-sm-4">Resources & downloads</h4> <p class="p2 mt-sm-3 mb-sm-0">Browse our library of resources, including webinars, case studies, whitepapers & more. Free exclusive downloads.</p> <a href="/en-gb/case-studies-and-resources"> <span class="a-btn a-btn--primary a-btn--color-cta"> Learn more </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> References & more </a> </li> <li class="m-flyout__item"> <a href="/en-gb/case-studies-and-resources">Downloads Overview</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/blog">Blog</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/case-studies">Case Studies</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/webinars">Webinars</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/white-papers">White Papers & E-Books</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="47A3446C07D44AA18072FDBF8E74ED05"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Company <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/corporate/about-swisslog/swisslog-locations-switzerland-office.jpg?rev=-1&w=767&hash=CB21A7EB3EE0DF80376BCF3F931FCB25" /> </picture> </figure> <h4 class="mt-sm-4">Swisslog history, facts & figures</h4> <p class="p2 mt-sm-3 mb-sm-0">Swisslog is a global company with Swiss roots. Learn more about our company's facts, figures, history, management, locations and sustainability.</p> <a href="/en-gb/about-swisslog"> <span class="a-btn a-btn--primary a-btn--color-cta"> Learn more </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Company </a> </li> <li class="m-flyout__item"> <a href="/en-gb/about-swisslog">About Swisslog Overview</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> News & Events <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> News & Events </a> </li> <li class="m-flyout__item"> <a href="/en-gb/about-swisslog/newsroom">Overview News & Events</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/newsroom/events">Events & Trade Shows</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/newsroom/news-press-releases-blog-posts">News</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/newsroom/press">Press area</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> What we do <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> What we do </a> </li> <li class="m-flyout__item"> <a href="/en-gb/about-swisslog/our-offering">Our Offering at a Glance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/your-partner">Your Guide & Partner</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/consulting-planning-supply-chain">Consulting & Planning</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Logistics of the Future <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Logistics of the Future </a> </li> <li class="m-flyout__item"> <a href="/en-gb/about-swisslog/our-offering/industry-40">Overview Logistics of the Future</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/industry-40/your-challenges">Challenges in a Changing World</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/industry-40/way-to-industry-40">The Way to Industry 4.0</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/industry-40/big-data-intelligent-services">Big Data Intelligent Services</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/industry-40/artificial-intelligence-ai-machine-learning-warehouse">Artificial Intelligence</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/our-offering/industry-40/smart-city-logistics-urban-fulfillment">Smart City Logistics</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/case-studies-and-resources/blog/vertical-farming">Vertical Farming</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/management">Management</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Corporate Governance & Sustainability <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Corporate Governance & Sustainability </a> </li> <li class="m-flyout__item"> <a href="/en-gb/about-swisslog/corporate-governance-sustainability">Overview Corporate Governance</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/corporate-governance-sustainability/sustainable-technology">Sustainable Technology</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/corporate-governance-sustainability/company-and-people">Organization & Behavior</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/corporate-governance-sustainability/supply-chain">Sourcing & Supply Chain</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/corporate-governance-sustainability/policies-guidelines-certificates">Reports, guidelines, certificates</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/locations">Locations</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/contact-us-redirect">Contact us</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/about-swisslog/local-customer-service-contacts">Service & Spare Parts Helplines</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-first-level js-nav-item js-is-parent" data-menu-id="80636BA8380E484BB47A47F95A6596B5"> <a href="#" class="d-flex d-sm-flex align-items-center justify-content-between hidden-md hidden-lg d-lg-none"> Careers <span class="icon-arrow-right-24 ps-2"></span> </a> <section class="mod-nav__intro m-flyout__item hidden-xs hidden-sm"> <figure> <picture class="h-ratio h-ratio16-9"> <img data-src="/-/media/swisslog/images/corporate/career/swisslog-as-an-employer/web_image-swisslog_brand_dortmund-summer-party_opening_may-2022.jpg?rev=-1&w=767&hash=FCB607DF1876DACAAA7D70733CED6433" /> </picture> </figure> <h4 class="mt-sm-4">Careers & open positions at Swisslog</h4> <p class="p2 mt-sm-3 mb-sm-0">Shape your future at Swisslog and explore our unique company culture.</p> <a href="/en-gb/careers"> <span class="a-btn a-btn--primary a-btn--color-cta"> Learn more </span> </a> </section> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Careers </a> </li> <li class="m-flyout__item"> <a href="/en-gb/careers">Careers Overview</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/careers/openings">Vacancies</a> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Swisslog as an employer <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Swisslog as an employer </a> </li> <li class="m-flyout__item"> <a href="/en-gb/careers/swisslog-as-an-employer">Culture & Values</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/careers/swisslog-as-an-employer/controls-vacancies">Controls job vacancies</a> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/careers/swisslog-as-an-employer/smart-working">Smart Working</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item js-is-parent"> <a class="d-flex align-items-center justify-content-between " href="#"> Students & Graduates <span class="icon-arrow-right-24 ps-2"></span> </a> <div class="m-flyout__column"> <ul class="m-flyout__list h-styled-scrollbar h-styled-scrollbar--color-cta h-styled-scrollbar--thin js-list js-styled-scrollbar"> <li class="mod-nav__back-link js-back-link pt-lg-0"> <a href="#" class="mod-nav__back-btn d-flex align-items-center hidden-sm"> <span class="icon-arrow-left-24 pe-2"></span> Students & Graduates </a> </li> <li class="m-flyout__item"> <a href="/en-gb/careers/students-graduates-trainee-thesis">Students & Graduates</a> </li> <template class="sublist-template"> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/careers/students-graduates-trainee-thesis/global-trainee-program-graduates">Global Trainee Program</a> </li> </template> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <li class="m-flyout__item js-nav-item"> <a href="/en-gb/careers/how-to-apply-unsolicited-application-process">How to apply</a> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </li> <div class="h-styled-scrollbar__track"> <div class="h-styled-scrollbar__thumb"></div> </div> </ul> </div> </div> </div> </nav> <div class="o-header__wrapper container"> <a class="mod mod-logo--hasMobile mod-logo" href="/en-gb" data-ignore="true"> <figure class="mod-logo__wrapper pull-right"> <img src="/-/media/swisslog/images/system/swisslog-logo-small.png?rev=4d84689c69ff4a6399789ef4519b0c6c&hash=893650B9C729BE3F1316AF8D181E5266" alt="Swisslog" loading="lazy" height="32" width="300" /> <img src="/-/media/swisslog/images/system/swisslog-signet.svg?rev=72d49fc137254ead98b9e3deadd4f341&hash=825E814061396B5535000E3FC945CF28" alt="Swisslog" loading="lazy" height="100" width="100" /> </figure> </a> <nav class="mod mod-navdesktop" data-connectors="responsive, toggle"> <a href="#" data-target="nav" data-target-menu-id="78767B4F16664BD097285666D136374A"> Products & Systems </a> <a href="#" data-target="nav" data-target-menu-id="97C2A8FAB2A84324B30A1D1DEB5D9805"> Industries </a> <a href="#" data-target="nav" data-target-menu-id="85105DE812B8420E9171F8CA4FE3F0D4"> Service </a> <a href="#" data-target="nav" data-target-menu-id="F5E60609B28C427DA419154A10C280B5"> References & more </a> <a href="#" data-target="nav" data-target-menu-id="47A3446C07D44AA18072FDBF8E74ED05"> Company </a> <a href="#" data-target="nav" data-target-menu-id="80636BA8380E484BB47A47F95A6596B5"> Careers </a> </nav> <nav class="mod mod-nav-meta hidden-print" data-connectors="nav, toggle"> <ul class="mod-nav-meta"> <li class="mod-nav-meta__item"> <a href="/en-gb/case-studies-and-resources/blog" target="_blank" class="mod-nav-meta__item__link" title="Blog"> <span class="icon-chat-talk-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="languageswitch" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="Language"> <span class="icon-globe-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="search" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="Search"> <span class="icon-search-24"></span> </a> </li> <li class="js-toggle-content mod-nav-meta__item" data-target="nav" data-show-overlay="true"> <a class="mod-nav-meta__item__link" href="#" title="Menu"> <span class="icon-menu-24"></span> </a> </li> </ul> </nav> <hr class="js-atob-relative o-header__wrapper__atob" /> </div> <div class="mod mod-anchorbar js-anchorbar hidden-print" data-connectors="anchorbar, responsive"> <div class="js-anchorbar-container mod-anchorbar__container o-header__flyout"></div> <script type="text/template" id="anchorbar-template"> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--left js-scrolloverlay" data-scroll-direction="left"></div> <div class="container"> <div class="mod-anchorbar__innerContainer js-innerContainer"> <div class="mod-anchorbar__scrollbar js-scrollbar"> <ul class="mod-anchorbar__list container nav nav-tabs js-anchorbar-list"> [[ for(var i=0, item; i < items.length; i++){ item = items[i]; ]] <li class="mod-anchorbar__list-item js-anchor-item"> <a class="mod-anchorbar__anchor js-anchor caption [[= item.cssClass ]]" href="[[= item.target ]]">[[= item.title ]]</a> </li> [[ } ]] </ul> <div class="mod-anchorbar__progressbar js-progressbar"></div> </div> <div class="mod-anchorbar__contact"> <a href="#" class="a-btn a-btn--color-white js-contact"></a> </div> </div> </div> <div class="mod-anchorbar__scrolloverlay mod-anchorbar__scrolloverlay--right js-scrolloverlay" data-scroll-direction="right"></div> </script> </div> <div class="mod mod-languageswitch o-header__flyout" data-connectors="toggle"> <div class="container o-header__flyout__close"> <button class="close__btn" onclick="document.querySelector('.mod-nav-meta .js-toggle-content.is-active').click()"> <span class="icon-close-32"></span> </button> </div> <div class="container"> <div class="row"> <div class="col-md"> <div class="mod-languageswitch__col"> <div class="h4">Global Versions</div> <ul class="js-global-language-select list-unstyled copy mod-languageswitch__list mod-languageswitch__globalList"> <li class="mod-languageswitch__list__item " data-country=""> <a href="/de-de/kundendienst-und-support/pr%c3%a4ventive-wartung/field-service"> <span>German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country=""> <a href="/en-us/customer-service-and-support/preventative-maintenance/field-service"> <span>English</span> </a> </li> </ul> </div> </div> <div class="col-md col-lg-4"> <div class="a-select__container mod-languageswitch__col"> <div class="h4">Select your location:</div> <select class="js-countryselect js-prevent-select2" name="countries"> <option value="Australia" data-country="au" > Australia </option> <option value="Austria" data-country="at" > Austria </option> <option value="Belgium" data-country="be" > Belgium </option> <option value="Canada" data-country="ca" > Canada </option> <option value="China" data-country="cn" > China </option> <option value="Denmark" data-country="dk" > Denmark </option> <option value="Finland" data-country="fi" > Finland </option> <option value="France" data-country="fr" > France </option> <option value="Germany" data-country="de" > Germany </option> <option value="Ireland" data-country="ie" > Ireland </option> <option value="Italy" data-country="it" > Italy </option> <option value="Malaysia" data-country="my" > Malaysia </option> <option value="Mexico" data-country="mx" > Mexico </option> <option value="Netherlands" data-country="nl" > Netherlands </option> <option value="New Zealand" data-country="nz" > New Zealand </option> <option value="Norway" data-country="no" > Norway </option> <option value="Poland" data-country="pl" > Poland </option> <option value="Saudi Arabia" data-country="sa" > Saudi Arabia </option> <option value="Singapore" data-country="sg" > Singapore </option> <option value="Spain" data-country="es" > Spain </option> <option value="Sweden" data-country="se" > Sweden </option> <option value="Switzerland" data-country="ch" > Switzerland </option> <option value="Thailand" data-country="th" > Thailand </option> <option value="United Arab Emirates" data-country="ae" > United Arab Emirates </option> <option value="United Kingdom" data-country="gb" selected> United Kingdom </option> <option value="United States of America" data-country="us" > United States of America </option> </select> <p class="mod-languageswitch__countryLabel">Country</p> </div> </div> <div class="col-md offset-lg-1"> <div class="mod-languageswitch__col"> <div class="h4">Select your language:</div> <ul class="js-language-list list-unstyled copy mod-languageswitch__list mod-languageswitch__countryList"> <li class="mod-languageswitch__list__item " data-country="au"> <a href="/en-au/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/de-de/kundendienst-und-support/pr%c3%a4ventive-wartung/field-service" class="mod-languageswitch__language-link"> <span>German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="at"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/nl-nl/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>Dutch</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>French</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="be"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ca"> <a href="/en-us/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/zh-cn/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>Chinese</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="cn"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/da-dk/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>Danish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="dk"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/fi-fi/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>Finnish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fi"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fr"> <a href="/fr-fr/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>French</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="fr"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="de"> <a href="/de-de/kundendienst-und-support/pr%c3%a4ventive-wartung/field-service" class="mod-languageswitch__language-link"> <span>German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="de"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ie"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/it-it/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>Italian</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="it"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="my"> <a href="/en-my/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/es-es/servicio-atencion-cliente/mantenimiento-preventivo/asistencia-t%c3%a9cnica-presencial" class="mod-languageswitch__language-link"> <span>Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="mx"> <a href="/en-us/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nl"> <a href="/nl-nl/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>Dutch</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nl"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="nz"> <a href="/en-au/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/nb-no/customer-service-and-support/preventative-maintenance/feltservice" class="mod-languageswitch__language-link"> <span>Norwegian Bokmål</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="no"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="pl"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/ar-ae/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>Arabic</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sa"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="sg"> <a href="/en-my/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/es-es/servicio-atencion-cliente/mantenimiento-preventivo/asistencia-t%c3%a9cnica-presencial" class="mod-languageswitch__language-link"> <span>Spanish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="es"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/sv-se/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>Swedish</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="se"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/de-de/kundendienst-und-support/pr%c3%a4ventive-wartung/field-service" class="mod-languageswitch__language-link"> <span>German</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ch"> <a href="/en-gb/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/th-th/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>Thai</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="th"> <a href="/en-us/customer-service-and-support/preventative-maintenance/field-service" class="mod-languageswitch__language-link"> <span>English</span> </a> </li> <li class="mod-languageswitch__list__item " data-country="ae"> <a 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class="icon-chevron-down-24"></span> </button> </div> </div> </div> </div> <div> <p class="intro mb-0">Swisslog’s knowledgeable and experienced field service engineers support the continuous optimization and development of your warehouse automation system.</p> </div> </section> <section class="mod mod-text-image " data-ignore="true"> <div class="row"> <figure class="col-md-6 a-figure mod-text-image__image"> <picture class="h-ratio h-ratio16-9 h-display-block"> <img alt="" loading=lazy src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-team.jpg?rev=13192d56fe814605b49a3bd2cd598287&w=1400&hash=1A2405E35D6F9530D2CD0A17B905C733" srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-team.jpg?rev=13192d56fe814605b49a3bd2cd598287&w=767&hash=B83307DC28AF079115A34E076DE38840 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/system-operations-team.jpg?rev=13192d56fe814605b49a3bd2cd598287&w=1400&hash=1A2405E35D6F9530D2CD0A17B905C733 1400w" sizes="(min-width: 768px) calc(93.75vw/5), (max-width: 767px) 90vw" /> </picture> <div class="caption mod-text-image__image__caption">Swisslog Field Service for preventative maintenance.</div> </figure> <div class="col-md-6 copy mod-text-image__text"> <div class="a-mod-headline mod-text-image__text__headline"> <h2>Keep your warehouse running smoothly</h2> </div> <p>Our field service teams offer on-site intervention for mechanical and electric malfunctions or defects. <strong>Highly trained, dedicated field service engineers</strong> visit your warehouse to provide preventive electrical, mechanical and controls support, as well as scheduled maintenance, <strong>to keep your system running smoothly</strong>.</p> </div> </div> </section> <section class="mod mod-text-image " data-ignore="true"> <div class="row"> <figure class="col-md-6 a-figure mod-text-image__image"> <picture class="h-ratio h-ratio16-9 h-display-block"> <img alt="" loading=lazy src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/field-service.jpg?rev=d72832bd8b184b718a7d23d4cdc33d59&w=1400&hash=57E21AFD9863C7AB2DF98B56A7FA2101" srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/field-service.jpg?rev=d72832bd8b184b718a7d23d4cdc33d59&w=767&hash=301059D1CC554F910CBAF7C4D0245122 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/customer-service/field-service.jpg?rev=d72832bd8b184b718a7d23d4cdc33d59&w=1400&hash=57E21AFD9863C7AB2DF98B56A7FA2101 1400w" sizes="(min-width: 768px) calc(93.75vw/5), (max-width: 767px) 90vw" /> </picture> <div class="caption mod-text-image__image__caption">Highly skilled Field Service engineer to prevent downtime.</div> </figure> <div class="col-md-6 copy mod-text-image__text"> <div class="a-mod-headline mod-text-image__text__headline"> <h2>Highly skilled Field Service engineers</h2> </div> <p><strong style="font-size: 1.375rem; line-height: 2.0625rem;">Your benefits: </strong><br></p><p><span style="font-size: 1.375rem; line-height: 2.0625rem;">•</span><span class="Apple-tab-span" style="font-size: 1.375rem; line-height: 2.0625rem;"> </span><span style="font-size: 1.375rem; line-height: 2.0625rem;">Book our highly skilled field engineers whenever it’s convenient for you </span></p> <p>•<span class="Apple-tab-span"> </span>Reduce risk of system failure</p> <p>•<span class="Apple-tab-span"> </span>Prevent downtime caused by technical failures</p> <p>•<span class="Apple-tab-span"> </span>Ensure long-term viability of warehouse automation system</p> <p>•<span class="Apple-tab-span"> </span>Decrease operating costs</p> <p>•<span class="Apple-tab-span"> </span>Maximize equipment availability</p> <p>•<span class="Apple-tab-span"> </span>Receive prompt, appropriate action in case of emergency</p> </div> </div> </section> <article class="mod mod-downloadteaser-- mod-downloadteaser"> <span class="js-anchorlink" id="DownloadBrochure" data-anchor-title="Download Brochure"></span> <div class="mod-downloadteaser__box"> <div class="row"> <div class="col-md-7"> <div class="mod-downloadteaser__box__image"> <img src="/api/pdfthumbnail/getimage?mediaId={9380D419-3F4B-43CA-9B8A-A9F969897E59}&page=1&islandscape=False&rev=d26489d1-06ad-44ec-8155-7c4a1abee1a7" alt="Preview 1" loading=lazy class="js-multiImg image__multi" /> <img src="/api/pdfthumbnail/getimage?mediaId={9380D419-3F4B-43CA-9B8A-A9F969897E59}&page=2&islandscape=False&rev=d26489d1-06ad-44ec-8155-7c4a1abee1a7" alt="Preview 2" loading=lazy class="js-multiImg image__multi" /> <img src="/api/pdfthumbnail/getimage?mediaId={9380D419-3F4B-43CA-9B8A-A9F969897E59}&page=3&islandscape=False&rev=d26489d1-06ad-44ec-8155-7c4a1abee1a7" alt="Preview 3" loading=lazy class="js-multiImg image__multi" /> </div> </div> <div class="col-md-5"> <div class="mod-downloadteaser__box__side"> <h4 class="side__headline">Field Service & Preventive Maintenance: Keep your warehouse running smoothly</h4> <a data-href="/en-gb/contact/download-form?mediaItem=9380D4193F4B43CA9B8AA9F969897E59" class="js-masked-link a-btn a-btn--primary a-btn--color-cta">Download Brochure (PDF)</a> </div> </div> </div> </div> </article> <article class="mod mod-teaser--three mod-teaser"> <div class="row"> <div class="col-md-4"> <a href="/en-gb/case-studies-and-resources/case-studies" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/case-studies/case-studies-references-teaser1.jpg?rev=4c46beef4e55472aabe3ea01c687ce9a&w=1400&hash=E23232D0D01A576C9586D4CE58B67C3B" loading=lazy 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src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/software/synq/synq-wms_header.png?rev=0c5b57e6d1b3480092b2f774610abe85&w=1400&hash=E66AF660D48E6DEE30FB5AAEF024E2ED" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/software/synq/synq-wms_header.png?rev=0c5b57e6d1b3480092b2f774610abe85&w=767&hash=35C76D4490929A2F6FF3FF557300D2B9 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/software/synq/synq-wms_header.png?rev=0c5b57e6d1b3480092b2f774610abe85&w=1400&hash=E66AF660D48E6DEE30FB5AAEF024E2ED 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Integrated software solution</h4> </div> <div class="p2 content__text">Learn how our preconfigured software packages make the difference in your warehouse.</div> </div> </a> </div> <div class="col-md-4"> <a href="/en-gb/about-swisslog/our-offering/industry-40/way-to-industry-40" class="mod-teaser__box"> <figure class="mod-teaser__box__figure"> <picture class="h-ratio h-ratio16-9"> <img alt="" src="/-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/way-to-industry-40.jpg?rev=8a757279b37d443782bbbada277bb5de&w=1400&hash=1AD215F043F264B57BFC50EA9548C9C7" loading=lazy srcset="/-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/way-to-industry-40.jpg?rev=8a757279b37d443782bbbada277bb5de&w=767&hash=C616F25A7D4ABAE1F121CDDD2CA4A77B 767w, /-/media/swisslog/images/logistics-warehouse-distribution-automation/industry-40/way-to-industry-40.jpg?rev=8a757279b37d443782bbbada277bb5de&w=1400&hash=1AD215F043F264B57BFC50EA9548C9C7 1400w" sizes="(min-width: 1px) 93.75vw" /> </picture> </figure> <div class="mod-teaser__box__content"> <div class="a-teaser-headline"> <h4 class="content__headline">Industry 4.0</h4> </div> <div class="p2 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<span class="btn__label">Share</span> </button> </div> <div class="js-content mod-fab__content"> <div class="js-box mod-fab__content__box" data-name="contact"> <div class="box__title"> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--mobile"> <span class="icon-arrow-left-24"></span> </button> <span class="icon-mail-24"></span> <span>Contact</span> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--desktop"> <span class="icon-close-24"></span> </button> </div> <figure class="box__img"> <img src="/-/media/swisslog/images/relaunch-2024/swisslog-people-logistics-consultants.jpg?rev=71ac91aeb778450cae797273ea9f9d86&w=250&hash=C492A098D538D393343F4A95808CAA45" alt="How can we help?" /> </figure> <div class="box__intro"> <strong>How can we help?</strong> Located in the UK and around the globe. Consulting & support where you need them. Swisslog experts are here to help you. </div> <ul class="box__links box__links--compact"> <li> <span data-href="/en-gb/contact/contact-default?contacts=735EBCBD57DB489D8799CE11F4008B66" class="js-masked-link" data-event="/event/data" data-event-data="FAB Contact Mail How can we help?" > <span class="icon-mail-24"></span> <span>Email</span> </span> </li> </ul> </div> <div class="js-box mod-fab__content__box" data-name="share"> <div class="box__title"> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--mobile"> <span class="icon-arrow-left-24"></span> </button> <span class="icon-share-24"></span> <span>Share this page</span> <button type="button" class="js-closeBoxBtn box__title__close box__title__close--desktop"> <span class="icon-close-24"></span> </button> </div> <div class="box__intro"> Share this page or email to a friend. </div> <ul class="box__links"> <li> <a href="https://www.linkedin.com/shareArticle?mini=true&url=" data-href="https://www.linkedin.com/shareArticle?mini=true&url=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share LinkedIn" > <span class="icon--40"></span> <span>LinkedIn</span> </a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=" data-href="https://www.facebook.com/sharer/sharer.php?u=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share Facebook" > <span class="icon--40"></span> <span>Facebook</span> </a> </li> <li> <a href="https://twitter.com/intent/tweet?url=" data-href="https://twitter.com/intent/tweet?url=" class="js-shareLink" target="_blank" rel="nofollow noopener" data-event="/event/data" data-event-data="FAB Share Twitter" > <span class="icon--40"></span> <span>Twitter</span> </a> </li> </ul> </div> </div> </div> </div> </div> <link rel="stylesheet" href="/dist/cookieconsent.swisslog.css" /> <script defer src="/assets/cookieconsent/cookieconsent.js"></script> <script> document.body.classList.add('cc-kuka'); // Do not remove! document.body.classList.add('cc-swisslog'); // cc-kuka, cc-swisslog, cc-healthcare, cc-translogic window.addEventListener('load', function () { const cc = initCookieConsent(); const options = { autoclear_cookies: true, // autorun: true, // default: true cookie_domain: '', // Enter base domain // cookie_expiration: 182, // default: 182 (days) cookie_name: 'gdpr_settings_sl', // default: 'gdpr_settings' // cookie_necessary_only_expiration: 182 // default: disabled // cookie_path: '/', // default: root // cookie_same_site: 'Lax', // default: 'Lax' current_lang: 'en-GB', // Required, adapt to fit your needs // hide_from_bots: true, // default: true languages: {}, // Required, do not remove page_scripts: true, // Required, do not remove // How consent and settings modals are displayed: gui_options: { consent_modal: { layout: 'cloud', // box / cloud / bar position: 'bottom center', // left / right / center + top / middle / bottom transition: 'zoom' // slide / zoom }, settings_modal: { layout: 'box', // bar / box // position: 'left', // left / right transition: 'zoom' // slide / zoom } }, // Dispatch events when user interacts with the consent modal: onAccept: (cookie) => { const acceptEvent = new CustomEvent('cookieConsentAccept', { detail: { cookie, cc: window.cc } }); document.dispatchEvent(acceptEvent); }, onChange: (cookie, changed_categories) => { const changeEvent = new CustomEvent('cookieConsentChange', { detail: { cookie, changed_categories, cc: window.cc } }); document.dispatchEvent(changeEvent); }, }; fetch(`/api/cookieconsent/swisslog?sc_lang=${options.current_lang}`) .then(response => response.json()) .then(data => { options.languages[options.current_lang] = data; cc.run(options); window.cc = cc; // Make cc available after it has executed. }) .catch(error => { console.error('Error in fetching Cookie Consent config:', error); }); }); </script> <script type="text/javascript" src="/frontend/dist/app_swisslog.js?v=5.9.0" async></script> <script type="text/javascript"> document.addEventListener('cookieConsentChange', function(e) { console.info('Cookie Consent Changed'); window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': "consentUpdate", 'consent': e.detail.cc.allowedCategory('marketing') ? 'granted' : 'denied' }); }); </script><script type='text/javascript' src='https://service.force.com/embeddedservice/5.0/esw.min.js'></script> <script type='text/javascript'> var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = true; //Or false embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US' embedded_svc.settings.defaultMinimizedText = 'Use our Live Chat'; //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat //embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //}; //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; embedded_svc.init( 'https://kuka.my.salesforce.com', 'https://my.kuka.com/', gslbBaseURL, '00D58000000OybT', 'SwisslogBot_ESD', { baseLiveAgentContentURL: 'https://c.la1-c2-fra.salesforceliveagent.com/content', deploymentId: '5721i000000PJD5', buttonId: '5731i0000008Vu0', baseLiveAgentURL: 'https://d.la1-c2-fra.salesforceliveagent.com/chat', eswLiveAgentDevName: 'EmbeddedServiceLiveAgent_Parent04I1i000000TNqBEAW_188dd84e7ba', isOfflineSupportEnabled: false } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://kuka.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); } </script> <style type='text/css'> .embeddedServiceHelpButton { z-index: 2001; } .embeddedServiceHelpButton .helpButton .uiButton { background-color: #D10007; font-family: "KUKA Bulo", sans-serif; } .embeddedServiceHelpButton .helpButton .uiButton:focus { outline: 1px solid #D10007; } .chasitor.chat-content[c-lwcchatpack_lwcchatpack] { background: #D10007; } embeddedservice-chat-header button.closeButton, embeddedservice-chat-header button.minimizeButton { padding-left: 6px; padding-right: 6px; } body .embeddedServiceHelpButton .uiButton.helpButtonDisabled { display: none !important; } @media screen and (max-width: 767px) { .embeddedServiceHelpButton .helpButton { left: 12px; right: auto; } } </style> </body> </html>