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<li class='second nav--how-does-mobile-phone-coverage-affect-location-based-warnings'> <a href="/frequently-asked-questions/how-does-mobile-phone-coverage-affect-location-based-warnings" class="djr_main_menu_link" data-drupal-link-system-path="node/21">How does mobile phone coverage affect location-based warnings?</a><p class="second-title"> How does mobile phone coverage affect location-based warnings?</p> <p class="second-teaser">How does mobile phone coverage affect location-based warnings?</p></li> <li class='second nav--what-happens-if-you-have-a-nbn-voice-over-ip-phone'> <a href="/frequently-asked-questions/what-happens-if-you-have-a-nbn-voice-over-ip-phone" class="djr_main_menu_link" data-drupal-link-system-path="node/19">What happens if you have a NBN voice over IP phone?</a><p class="second-title"> What happens if you have a NBN voice over IP phone?</p> <p class="second-teaser">What happens if you have a NBN voice over IP phone?</p></li> <li class='second active-trail nav--privacy'> <a href="/frequently-asked-questions/privacy" class="djr_main_menu_link is-active" data-drupal-link-system-path="node/15" aria-current="page">Privacy</a><p class="second-title"> Privacy</p> <p class="second-teaser">Privacy</p></li></ul> </div></li></ul> </div> </div> <div class="region region-notifications"> <div class="container"> <section class="views-element-container" id="block-alerts"> <div class="form-group"><div class="alert-notifications view view-djr-alerts view-id-djr_alerts view-display-id-alerts js-view-dom-id-3d9d13325b76d3bf796b5871ace677604efa5e2477249803f18d6f1882bb1a5a"> <div class="view-content"> <div class="views-row"><div class="views-field views-field-field-body"><div class="field-content"><section class="content_widget__2-col"> <div class="content_widget__2-col_col-1 col-md-6 blank-column"> <h2><strong>DO NOT BLOCK +61 444 444 444.</strong></h2> <p>This number is related to Emergency Alert service. If the caller ID number or message header on your phone displays the number '+61 444 444 444' it is genuine.</p> <p><strong>Note: !! This website does not contain real time emergency information or warnings. If you require emergency information, click on your State or Territory below.</strong></p> </div> <div class="content_widget__2-col_col-2 col-md-6 blank-column"> <div class="display-inline-media"> <div class="align-left djr-media-library"> <div class="field field--name-field-media-image field--type-image field--label-hidden field--item"> <img loading="lazy" src="https://files.emergencyalert.gov.au/styles/medium/s3/2022-09/000_RGB.png?itok=-dLSff1I" width="47" height="56" alt="call 000 for emergency" class="img-responsive"> </div> </div> <p><strong>Call Triple Zero (000) or dial TTY 106 if you are in critical need of emergency services (police, fire or ambulance).</strong></p> </div> </div> </section></div></div></div> </div> </div> </div> </section> </div> </div> <div class="region region-content-banner content-banner"> <div class="container"> <nav role="navigation" aria-label="Breadcrumb"> <ol class="breadcrumb"> <li > <a href="/">Home</a> </li> <li > <a href="/frequently-asked-questions">Frequently Asked Questions</a> </li> <li aria-current="page">Privacy</li> </ol> </nav> <h1 class="page-header"> <span>Privacy</span> </h1> </div> </div> <div class="main-container container js-quickedit-main-content" role="main"> <div class="row"> <section> <a id="main-content" tabindex="0"></a> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <article class="general full clearfix"> <div class="content"> <div class="field field--name-field-body field--type-text-long field--label-hidden field--item"><h4>How is my personal information and privacy protected?</h4> <ul> <li><strong>When using the registered service address of my landline or mobile telephone</strong></li> </ul> <p>The Integrated Public Number Database (IPND) is a telecommunications industry-wide collection of all listed and unlisted public telephone numbers. This information is governed by strict privacy laws that control how the database can be accessed and used.</p> <p>A legislative amendment to the <em>Telecommunications Act 1997 (Commonwealth)</em> was required to enable access to this information for emergency warning purposes. This amendment imposes ongoing controls against potential misuse of sensitive personal information taken from the IPND.</p> <p>A separate database, the Location Based Number Store (LBNS), uses information from the IPND so that it can maintain a collection of telephone numbers and addresses that can be located on a map and be used for delivering alerts to a particular area. The LBNS never receives any names of individuals or businesses in the information it receives from the IPND. When operating Emergency Alert, States or Territories do not have access to customer name details for any telephone number.</p> <ul> <li><strong>When using the location of my mobile telephone</strong></li> </ul> <p>The emergency service organisations do not have access to telephone numbers when sending a warning message through the Emergency Alert system. In addition, information on telephone locations is not retained.</p> <p>A legislative amendment to the <em>Telecommunications Act 1997 (Commonwealth)</em> was required to enable access to this information for emergency warning purposes. This amendment imposes ongoing controls against potential misuse of sensitive personal information taken from the Integrated Public Number Database (telecommunications industry-wide collection of all listed and unlisted public telephone numbers).</p></div> </div> </article> </div> </section> </div> </div> <section class="megafooter"> <div class="mega-footer container"> <nav role="navigation" aria-labelledby="block-aboutus-menu" id="block-aboutus"> <h2 id="block-aboutus-menu">Supporting information</h2> <ul class="menu menu--about-us nav"> <li class="first"> <a href="/frequently-asked-questions" data-drupal-link-system-path="node/25">Frequently asked questions</a> </li> <li> <a href="/languages" data-drupal-link-system-path="node/22">Languages</a> </li> <li> <a href="/research" data-drupal-link-system-path="node/9">Research</a> </li> <li> <a href="/videos" data-drupal-link-system-path="node/7">Videos</a> </li> <li class="last"> <a href="/contacts-for-emergency-alert" 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<img loading="lazy" src="https://files.emergencyalert.gov.au/styles/thumbnail/s3/2022-09/QGOV%20Logo%20%281%29_1.png?itok=9ANJPr-7" width="38" height="48" alt="QLD Government home" class="img-responsive"> </div> </div> </a><a href="https://www.qld.gov.au/" target="_blank"> <span class="external-link">(External link)</span></a><a href="https://www.wa.gov.au/" target="_blank"><img alt="WA Government home" src="/profiles/emergencyalert/themes/emergencyalert_bootstrap/images/state_logo/wa.png"> <span class="external-link">(External link)</span></a></div> <p>Supported by the VIC, NSW, QLD, SA, ACT, TAS, WA and NT Governments, with financial assistance from the Commonwealth Government. </p></div> </section> <section id="block-atsi-acknowledgement" class="block block-block-content block-block-content2b19d638-e621-479c-b451-21b0d672c476 clearfix"> <div class="field field--name-field-body field--type-text-long field--label-hidden field--item"><p><img alt="Aboriginal & Torres Strait Islander 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