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Frequently Asked Questions | Yale University Art Gallery
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<picture> <source srcset="/sites/default/files/styles/hero_large/public/2023-03/2023-ag-doc-2374-0001-pub.jpg?h=deaec4b9&itok=7KSRxaU3 1x, /sites/default/files/styles/hero_large_x2/public/2023-03/2023-ag-doc-2374-0001-pub.jpg?h=deaec4b9&itok=pNqPFqeb 2x" media="(min-width: 60em)" type="image/jpeg" width="1920" height="1080"/> <source srcset="/sites/default/files/styles/hero_large/public/2023-03/2023-ag-doc-2374-0001-pub.jpg?h=deaec4b9&itok=7KSRxaU3 1x, /sites/default/files/styles/hero_large_x2/public/2023-03/2023-ag-doc-2374-0001-pub.jpg?h=deaec4b9&itok=pNqPFqeb 2x" media="(min-width: 48em)" type="image/jpeg" width="1920" height="1080"/> <source srcset="/sites/default/files/styles/hero_medium/public/2023-03/2023-ag-doc-2374-0001-pub.jpg?h=deaec4b9&itok=LoVvfDsJ 1x, /sites/default/files/styles/hero_medium_x2/public/2023-03/2023-ag-doc-2374-0001-pub.jpg?h=deaec4b9&itok=QGNBL87V 2x" media="(min-width: 30em)" type="image/jpeg" width="1360" height="765"/> <source srcset="/sites/default/files/styles/hero_small/public/2023-03/2023-ag-doc-2374-0001-pub.jpg?h=deaec4b9&itok=HGJvmaMi 1x, /sites/default/files/styles/hero_small_x2/public/2023-03/2023-ag-doc-2374-0001-pub.jpg?h=deaec4b9&itok=f-W3AhrA 2x" type="image/jpeg" width="960" height="540"/> <img loading="lazy" src="/sites/default/files/styles/hero_small/public/2023-03/2023-ag-doc-2374-0001-pub.jpg?h=deaec4b9&itok=HGJvmaMi" width="960" height="540" alt="A visitor in conversation with people behind a large, black desk in a lobby" /> </picture> </div> <div class="photo-hero__title-wrapper"> <h1 class="photo-hero__title"><span>Frequently Asked Questions</span> </h1> </div> </div> </div> <div class="node--published core grid pt-30 pb-component"> <nav role="navigation" aria-labelledby="system-breadcrumb" class="breadcrumb gc-full text-caption"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ul class="breadcrumb__items"> <li class="breadcrumb__item"> <a href="/">Home</a> </li> <li class="breadcrumb__item"> Frequently Asked Questions </li> </ul> </nav> <div class="gc-content-left mb-component"> <div class="content-block content-block--text"> <div class="body-text gc-full mb-30"> <div class="field__item"><p>To help you better plan your visit, or for useful hints and explanations of the Gallery鈥檚 policies, here are answers to our most frequently asked questions.</p> </div> </div> </div> </div> <h2 class="gc-full section-heading">Visitor Information and Policies</h2> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">What are the Gallery鈥檚 hours? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>The museum is open from Tuesday through Sunday. <a href="/visit#Hours">Check the Visit page for our public hours and holiday closures</a>.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Do I need a ticket? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>Admission is free and tickets are not required.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Where can I park? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>Visitors can park in metered spaces on nearby streets or in the Chapel-York Garage, conveniently located at 150 York Street.</p> <p>Due to a change in management at the Chapel-York Garage, <strong>we are no longer able to validate tickets </strong>in order to provide discounted parking for Gallery members.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Are groups eligible to visit? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>In-person guided and self-guided <a href="/visit/groups-class-visits">group and class visits can be accommodated with advance registration</a> and based on availability.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Can I check personal items? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>Lockers are available on a limited basis. Large bags, backpacks, shopping bags, umbrellas, food, and drinks are not permitted in the galleries.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Do you have a caf茅 or restaurant? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>On-site dining is not available, but dozens of <a href="/visit/restaurants-and-shopping">restaurants and coffee shops are located near the Gallery</a>.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Where is the accessible entrance? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>An elevator opposite the main entrance at 1111 Chapel Street is wheelchair accessible.<br><a class="link--arrow" href="/visit/accessibility">Learn more about on-site accessibility</a></p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Are wheelchairs available for my visit? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>Wheelchairs are available. Check with the representative at the Information Desk. <br><a class="link--arrow" href="/visit/accessibility">Learn more about on-site accessibility</a></p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Are service animals permitted in the galleries? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>Yes, service animals, with proper documentation, are allowed in the museum.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Are mobile devices permitted in the galleries? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>Feel free to text, tweet, or listen to audio resources during your visit. As a courtesy to other visitors, we ask that you please set your phone to vibrate and take all voice calls outside of the galleries.</p> <p>Additionally, the museum has free wi-fi available in all public spaces, including the galleries, study rooms, and lobby, but not the auditorium.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Is photography permitted in the galleries? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>Gallery visitors may take non-flash photographs for personal enjoyment in service to their museum experience. Photography made for commercial use, wedding photography, and formal distribution are prohibited.</p> <p>Flash photography, videography, and the use of tripods are not permitted. To request permission to conduct a professional photo shoot, for press or educational purposes, contact the <a href="/press-room#film">Communications Department</a>.</p> <p>If you are interested in images of works from the museum’s collection, there are thousands of images of public-domain works available for immediate download from the website. For more information, <a href="/using-images">check the Using Images page</a>.</p> </div> </div> </details> </div> <h2 class="gc-full section-heading"> General Information</h2> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">I still have questions. How can I obtain more information? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>You can contact us anytime at <a href="mailto:artgalleryinfo@yale.edu">artgalleryinfo@yale.edu</a> or 203.432.0600.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">How can I engage virtually with the Gallery? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>You can <a href="/calendar">attend a virtual public program</a>, <a href="/collection">browse our collection online</a>, <a href="/mobile-app">explore the museum with our mobile app</a>, and <a href="https://www.youtube.com/yaleartgallery">watch videos on our YouTube channel</a>.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">How can I request a digital image of a work in the Gallery鈥檚 collection? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>Anyone interested in the collection can freely use our resources for presentations and publications as well as for personal enjoyment. </p> <p>Free digital images are available upon request and provided via electronic file transfer. <a href="/using-images">Refer to our Using Images page for instructions on requesting images</a>.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">May I submit a proposal for an exhibition or acquisition? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>No, the Gallery does not accept unsolicited proposals for exhibitions or acquisitions.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Can the Gallery appraise my artwork or artifacts? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>The Gallery and its staff are unable to authenticate or perform appraisals of works of art or artifacts for the public. We suggest that you consult a reputable art dealer, appraiser, or auction house. You may also wish to <a href="https://www.appraisersassociation.org/">contact the Appraisers Association of America</a>.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Is the Gallery available for private event rentals? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p id="rentals">Unfortunately, we do not rent the Gallery to the general public. The only external events permitted at the Gallery are those organized by the University鈥檚 academic and extracurricular organizations.</p><p>To rent the Robert L. McNeil, Jr., Lecture Hall, contact Elizabeth Harnett, Program Coordinator, at <a href="mailto:elizabeth.harnett@yale.edu">elizabeth.harnett@yale.edu</a> or 203.432.0620.</p><p>For an alternative venue, you may wish to consider the <a href="https://www.newhavenmuseum.org/">New Haven Museum</a>.</p> </div> </div> </details> </div> <div class="gc-content-left stacked-paragraph"> <details class="disclosure"> <summary class="disclosure__summary">Can I link to the Gallery鈥檚 website? <svg class="disclosure__icon" viewBox="0 0 24 24" aria-hidden="true"><use href="/themes/custom/yuag/assets/dist/images/details-plus.svg#icon" /></svg></summary> <div class="disclosure__content"> <div class="disclosure__content__inner"> <p>The Yale University Art Gallery neither authorizes nor prohibits links to its website. Any such link does not connote an endorsement or affiliation with the Yale University Art Gallery.</p> </div> </div> </details> </div> <div class="gc-full mb-component"> <section class="un-core"> <div class="core grid mb-70"> <h2 class="section-heading gc-full">Related Content</h2> </div> <div class="bgc-gray pt-70 pb-70"> <div class="core grid"> <ul class="grid gc-full rg-20 rg-30-m rg-60-l"> <li class="gc-full gc-h-m"> <div class="node--published content-card ui-sky-blue"> <div class="content-card__img"> <picture> <source srcset="/sites/default/files/styles/max_960x960/public/2024-12/ag-doc-2866-0014-pub.jpg?h=b42babea&itok=00SsGxGC 1x" media="(min-width: 60em)" type="image/jpeg" width="960" height="720"/> <source srcset="/sites/default/files/styles/max_768x768/public/2024-12/ag-doc-2866-0014-pub.jpg?h=b42babea&itok=7gCaPqdv 1x" media="(min-width: 48em)" type="image/jpeg" width="768" height="576"/> <source srcset="/sites/default/files/styles/max_664x664/public/2024-12/ag-doc-2866-0014-pub.jpg?h=b42babea&itok=FRmn4Xyn 1x" media="(min-width: 30em)" type="image/jpeg" width="664" height="498"/> <source srcset="/sites/default/files/styles/max_480x480/public/2024-12/ag-doc-2866-0014-pub.jpg?h=b42babea&itok=X7WkpaTV 1x" type="image/jpeg" width="480" height="360"/> <img loading="lazy" src="/sites/default/files/styles/max_480x480/public/2024-12/ag-doc-2866-0014-pub.jpg?h=b42babea&itok=X7WkpaTV" width="480" height="360" alt="Two visitors look closely at a small painting. The visitor on the right-hand side points at the painting." /> </picture> </div> <div class="content-card__text-wrapper"> <h3 class="content-card__title h4"> <a class="content-card__title-text" href="/visit"><span>Visit</span> </a> </h3> <div class="content-card__text text-s"> <p>The Gallery is free and open to the public from Tuesday through Sunday.</p> </div> <svg class="content-card__icon" viewBox="0 0 24 24" aria-hidden="true"> <use href="/themes/custom/yuag/assets/dist/images/arrow-right.svg#icon"/> </svg> </div> </div> </li> <li class="gc-full gc-h-m"> <div class="node--published content-card ui-sky-blue"> <div class="content-card__img"> <picture> <source srcset="/sites/default/files/styles/max_960x960/public/2023-01/2023-ag-doc-316-0039-pub%20copy.jpg?h=deaec4b9&itok=3e8F5jyZ 1x" media="(min-width: 60em)" type="image/jpeg" width="960" height="720"/> <source srcset="/sites/default/files/styles/max_768x768/public/2023-01/2023-ag-doc-316-0039-pub%20copy.jpg?h=deaec4b9&itok=TJ3bN38H 1x" media="(min-width: 48em)" type="image/jpeg" width="768" height="576"/> <source srcset="/sites/default/files/styles/max_664x664/public/2023-01/2023-ag-doc-316-0039-pub%20copy.jpg?h=deaec4b9&itok=dImUx0TC 1x" media="(min-width: 30em)" type="image/jpeg" width="664" height="498"/> <source srcset="/sites/default/files/styles/max_480x480/public/2023-01/2023-ag-doc-316-0039-pub%20copy.jpg?h=deaec4b9&itok=zRGDb922 1x" type="image/jpeg" width="480" height="360"/> <img loading="lazy" src="/sites/default/files/styles/max_480x480/public/2023-01/2023-ag-doc-316-0039-pub%20copy.jpg?h=deaec4b9&itok=zRGDb922" width="480" height="360" alt="Calendar" /> </picture> </div> <div class="content-card__text-wrapper"> <h3 class="content-card__title h4"> <a class="content-card__title-text" href="/visit/calendar"><span>Calendar</span> </a> </h3> <div class="content-card__text text-s"> <p>Join us to listen, learn, and engage with art in person and online.</p> </div> <svg class="content-card__icon" viewBox="0 0 24 24" aria-hidden="true"> <use href="/themes/custom/yuag/assets/dist/images/arrow-right.svg#icon"/> </svg> </div> </div> </li> <li class="gc-full gc-h-m"> <div class="node--published content-card ui-deep-blue"> <div class="content-card__img"> <picture> <source srcset="/sites/default/files/styles/max_960x960/public/2023-03/Screenshot%202023-03-01%20at%2011.52.26%20AM_0.png?h=9956e78f&itok=zci6MnW6 1x" media="(min-width: 60em)" type="image/png" width="960" height="720"/> <source srcset="/sites/default/files/styles/max_768x768/public/2023-03/Screenshot%202023-03-01%20at%2011.52.26%20AM_0.png?h=9956e78f&itok=bZujxe9G 1x" media="(min-width: 48em)" type="image/png" width="768" height="576"/> <source srcset="/sites/default/files/styles/max_664x664/public/2023-03/Screenshot%202023-03-01%20at%2011.52.26%20AM_0.png?h=9956e78f&itok=t0I7OZoM 1x" media="(min-width: 30em)" type="image/png" width="664" height="498"/> <source 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