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All rights reserved. --> <a data-target="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="dropdown-toggle " id="drawer" onclick="triggerDrawerClick(this)" tabindex="0" href="javascript: void(0);"> Produkte </a> <label class="hidden"> Drawer</label> <div class="dropdown-menu theme-nav-dropdown-menu background-black" role="menu"> <div class="container container-dropdown text-white background-black"> <div class="row"> <div class="col-md-4 theme-nav-dropdown-menu-list-container"> <ul class="theme-nav-dropdown-menu-list drawer"> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Produkte', 'Produktberater')" href="/de-de/produktberater.html">Produktberater</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Produkte', 'Neugeräte')" href="/de-de/gabelstapler.html">Neugeräte</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Produkte', 'Mietstapler')" href="/de-de/mietstapler.html">Mietstapler</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Produkte', 'Gebrauchtstapler')" href="/de-de/gebrauchtstapler.html">Gebrauchtstapler</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Produkte', 'V\u002DForce Batterien \x26 Ladegeräte')" href="/de-de/batterien-ladegeraete.html">V-Force Batterien & Ladegeräte</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Produkte', 'Unsere Produkte im Überblick')" href="/de-de/produkte.html">Unsere Produkte im Überblick</a> </li> </ul> </div> <div class="col-md-8 hide-sm container-side-content" id="drawer-side-content"></div> </div> </div> <div class="dropdown-bottom-line"></div> </div> <script type="text/javascript"> $(document).ready(function() { $('#drawer').on("click", function() { $.ajax({ url: '/content/de-de/main-navigation-drawer/products.html', success: function(html) { let content = $("<div />").html(html).find("#content"); $('#drawer-side-content').html(content); } }); }); $('#drawer').parent().on("hidden.bs.dropdown", function() { $('.drawer').find("li a[tabindex='0']").each( function() { $(this).attr("tabindex", -1); }); $('#drawer-side-content').empty(); }) }); </script> <script> function addMainNavGA(drawerName, linkName) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_click', 'eventCategory': 'Header Navigation', 'eventAction': drawerName, 'eventLabel': linkName }); } } } </script> </li> <li class="dropdown"> <!-- Copyright Crown Equipment Corporation. All rights reserved. --> <a data-target="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="dropdown-toggle " id="drawer_0" onclick="triggerDrawerClick(this)" tabindex="0" href="javascript: void(0);"> Materialflusslösungen </a> <label class="hidden"> Drawer</label> <div class="dropdown-menu theme-nav-dropdown-menu background-black" role="menu"> <div class="container container-dropdown text-white background-black"> <div class="row"> <div class="col-md-4 theme-nav-dropdown-menu-list-container"> <ul class="theme-nav-dropdown-menu-list drawer_0"> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Materialflusslösungen', 'Vernetzung')" href="/de-de/vernetzung.html">Vernetzung</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Materialflusslösungen', 'Automatisierung')" href="/de-de/automatisierung.html">Automatisierung</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Materialflusslösungen', 'V\u002DForce Energielösungen')" href="/de-de/v-force-energieloesungen.html">V-Force Energielösungen</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Materialflusslösungen', 'Fuhrparkmanagement')" href="/de-de/fuhrparkmanagement.html">Fuhrparkmanagement</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Materialflusslösungen', 'Finanzierung')" href="/de-de/finanzierung.html">Finanzierung</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Materialflusslösungen', 'Warehouse Solutions')" href="/de-de/lagerloesungen.html">Warehouse Solutions</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Materialflusslösungen', 'Unsere Materialflusslösungen im Überblick')" href="/de-de/materialflussloesungen.html">Unsere Materialflusslösungen im Überblick</a> </li> </ul> </div> <div class="col-md-8 hide-sm container-side-content" id="drawer_0-side-content"></div> </div> </div> <div class="dropdown-bottom-line"></div> </div> <script type="text/javascript"> $(document).ready(function() { $('#drawer_0').on("click", function() { $.ajax({ url: '/content/de-de/main-navigation-drawer/solutions.html', success: function(html) { let content = $("<div />").html(html).find("#content"); $('#drawer_0-side-content').html(content); } }); }); $('#drawer_0').parent().on("hidden.bs.dropdown", function() { $('.drawer_0').find("li a[tabindex='0']").each( function() { $(this).attr("tabindex", -1); }); $('#drawer_0-side-content').empty(); }) }); </script> <script> function addMainNavGA(drawerName, linkName) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_click', 'eventCategory': 'Header Navigation', 'eventAction': drawerName, 'eventLabel': linkName }); } } } </script> </li> <li class="dropdown"> <!-- Copyright Crown Equipment Corporation. All rights reserved. --> <a data-target="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="dropdown-toggle " id="drawer_1" onclick="triggerDrawerClick(this)" tabindex="0" href="javascript: void(0);"> Dienstleistungen </a> <label class="hidden"> Drawer</label> <div class="dropdown-menu theme-nav-dropdown-menu background-black" role="menu"> <div class="container container-dropdown text-white background-black"> <div class="row"> <div class="col-md-4 theme-nav-dropdown-menu-list-container"> <ul class="theme-nav-dropdown-menu-list drawer_1"> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Dienstleistungen', 'Kundendienst \x26 Ersatzteile')" href="/de-de/kundendienst-ersatzteile.html">Kundendienst & Ersatzteile</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Dienstleistungen', ' Arbeitssicherheit \x26 Schulungsprogramme')" href="/de-de/arbeitssicherheit-schulungen.html"> Arbeitssicherheit & Schulungsprogramme</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Dienstleistungen', 'Vertrieb und Service weltweit')" href="/de-de/stapler-haendler.html">Vertrieb und Service weltweit</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Dienstleistungen', 'Unsere Dienstleistungen im Überblick')" href="/de-de/dienstleistungen.html">Unsere Dienstleistungen im Überblick</a> </li> </ul> </div> <div class="col-md-8 hide-sm container-side-content" id="drawer_1-side-content"></div> </div> </div> <div class="dropdown-bottom-line"></div> </div> <script type="text/javascript"> $(document).ready(function() { $('#drawer_1').on("click", function() { $.ajax({ url: '/content/de-de/main-navigation-drawer/support.html', success: function(html) { let content = $("<div />").html(html).find("#content"); $('#drawer_1-side-content').html(content); } }); }); $('#drawer_1').parent().on("hidden.bs.dropdown", function() { $('.drawer_1').find("li a[tabindex='0']").each( function() { $(this).attr("tabindex", -1); }); $('#drawer_1-side-content').empty(); }) }); </script> <script> function addMainNavGA(drawerName, linkName) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_click', 'eventCategory': 'Header Navigation', 'eventAction': drawerName, 'eventLabel': linkName }); } } } </script> </li> <li class="dropdown"> <!-- Copyright Crown Equipment Corporation. All rights reserved. --> <a data-target="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="dropdown-toggle " id="drawer_2" onclick="triggerDrawerClick(this)" tabindex="0" href="javascript: void(0);"> Warum Crown </a> <label class="hidden"> Drawer</label> <div class="dropdown-menu theme-nav-dropdown-menu background-black" role="menu"> <div class="container container-dropdown text-white background-black"> <div class="row"> <div class="col-md-4 theme-nav-dropdown-menu-list-container"> <ul class="theme-nav-dropdown-menu-list drawer_2"> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Warum Crown', 'Warum Crown')" href="/de-de/warum-crown.html">Warum Crown</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Warum Crown', 'Nachhaltigkeit')" href="/de-de/nachhaltigkeit.html">Nachhaltigkeit</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Warum Crown', 'Preise \x26 Auszeichnungen')" href="/de-de/design-preise.html">Preise & Auszeichnungen</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Warum Crown', 'Karriere \x26 Stellenangebote')" href="https://crown.career.softgarden.de/">Karriere & Stellenangebote</a> </li> <li role="presentation"> <a role="menuitem" tabindex="-1" onclick="addMainNavGA('Warum Crown', 'News \x26 Presse')" href="/de-de/news-presse.html">News & Presse</a> </li> </ul> </div> <div class="col-md-8 hide-sm container-side-content" id="drawer_2-side-content"></div> </div> </div> <div class="dropdown-bottom-line"></div> </div> <script type="text/javascript"> $(document).ready(function() { $('#drawer_2').on("click", function() { $.ajax({ url: '/content/de-de/main-navigation-drawer/why-crown.html', success: function(html) { let content = $("<div />").html(html).find("#content"); $('#drawer_2-side-content').html(content); } }); }); $('#drawer_2').parent().on("hidden.bs.dropdown", function() { $('.drawer_2').find("li a[tabindex='0']").each( function() { $(this).attr("tabindex", -1); }); $('#drawer_2-side-content').empty(); }) }); </script> <script> function addMainNavGA(drawerName, linkName) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_click', 'eventCategory': 'Header Navigation', 'eventAction': drawerName, 'eventLabel': linkName }); } } } </script> </li> <li data-name="createddrawer_3" data-path="/content/de-de/jcr:content/header/header/mainnav/createddrawer_3"> <a href="/de-de/contact-us.html" class="dropdown-toggle link-only mobile-only link-only">Kontakt</a> <script> function addMainNavGA(drawerName, linkName) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_click', 'eventCategory': 'Header Navigation', 'eventAction': drawerName, 'eventLabel': linkName }); } } } </script> </li> <li data-name="createddrawer_4" data-path="/content/de-de/jcr:content/header/header/mainnav/createddrawer_4"> <a href="/de-de/news-presse.html" class="dropdown-toggle link-only mobile-only link-only">News & Presse</a> <script> function addMainNavGA(drawerName, linkName) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_click', 'eventCategory': 'Header Navigation', 'eventAction': drawerName, 'eventLabel': linkName }); } } } </script> </li> <li data-name="createddrawer_5" data-path="/content/de-de/jcr:content/header/header/mainnav/createddrawer_5"> <a href="https://customer.crown.com/mycrown?referrer=www&service=https%3A%2F%2Fcustomer.crown.com%2Fc%2Fportal%2Flogin&locale=de_de%20" class="dropdown-toggle link-only mobile-only link-only">My Crown</a> <script> function addMainNavGA(drawerName, linkName) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_click', 'eventCategory': 'Header Navigation', 'eventAction': drawerName, 'eventLabel': linkName }); } } } </script> </li> <li data-name="createddrawer_6" data-path="/content/de-de/jcr:content/header/header/mainnav/createddrawer_6"> <a href="/de-de/stapler-haendler.html" class="dropdown-toggle link-only mobile-only link-only">Crown in Ihrer Nähe</a> <script> function addMainNavGA(drawerName, linkName) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_click', 'eventCategory': 'Header Navigation', 'eventAction': drawerName, 'eventLabel': linkName }); } } } </script> </li> <li class="dropdown"> <!-- Copyright Crown Equipment Corporation. All rights reserved. --> <a href="/global-selector-page.html" class="{drawer.textColor} mobile-only link-only" onclick="Crown.Common.Cookies.eraseCookie('crownlocation');">Location / Language</a> <label class="hidden" id="Location / Language">Location / Language Drawer</label> <div class="dropdown-menu theme-nav-dropdown-menu background-black" role="menu" aria-labelledby="Location / Language"> <div class="container container-dropdown text-white background-black"> <div class="row"> <div class="col-md-4 theme-nav-dropdown-menu-list-container"> <ul class="theme-nav-dropdown-menu-list createddrawer_7"> <li role="presentation"> <a onclick="Crown.Common.Cookies.eraseCookie('crownlocation'); addMainNavGA('Location \/ Language', 'Deutschland (ändern)')" role="menuitem" tabindex="-1" href="/global-selector-page.html">Deutschland (ändern)</a> </li> </ul> </div> <div class="col-md-8 hide-sm container-side-content" id="createddrawer_7-side-content"></div> </div> </div> <div class="dropdown-bottom-line"></div> </div> <script type="text/javascript"> $(document).ready(function() { $('#createddrawer_7').on("click", function() { $.ajax({ url: '.html', success: function(html) { let content = $("<div />").html(html).find("#content"); $('#createddrawer_7-side-content').html(content); } }); }); $('#createddrawer_7').parent().on("hidden.bs.dropdown", function() { $('.createddrawer_7').find("li a[tabindex='0']").each( function() { $(this).attr("tabindex", -1); }); $('#createddrawer_7-side-content').empty(); }) }); </script> <script> function addMainNavGA(drawerName, linkName) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_click', 'eventCategory': 'Header Navigation', 'eventAction': drawerName, 'eventLabel': linkName }); } } } </script> </li> </ul> <div class="d-xl-none"> <div class="col-xs-12 container-theme-nav-dropdown-close"> <button data-target="#navbar-main" data-toggle="collapse" class="theme-nav-dropdown-close mobile-nav-dropdown-close"> schließen </button> </div> </div> </div> <script> function triggerDrawerClick(value) { let activeDrawer = $("#navbar-main").attr("data-activedrawer"); let ariaExpanded = value.getAttribute('aria-expanded'); if(ariaExpanded !== 'true') { $('.search-form-wrapper').removeClass('open'); } if(activeDrawer === "") { $("#navbar-main").attr("data-activedrawer", value.id); } else if(ariaExpanded !== 'true' && activeDrawer !== "") { $('#' + activeDrawer + '-side-content').empty(); $("#navbar-main").attr("data-activedrawer", value.id); } $("."+value.id).find("li a[tabindex='-1']").each( function() { $(this).attr("tabindex", 0); }); if(ariaExpanded === 'true') { $("."+value.id).find("li a[tabindex='0']").each( function() { $(this).attr("tabindex", -1); }); } // Closing the auth dropdowns on drawer click. // Since locale selector will always be on page when the Ecomm Functionality is enabled, using a common toggle method from it if('') { if($("#signInDropdownContent").hasClass("show")) { toggleAuthDropdown("signIn"); } else if($("#myAccountDropdownContent").hasClass("show")) { toggleAuthDropdown("myAccount"); } else if($("#myAccountDropdownMobile").hasClass("show")) { $("#myAccountDropdownMobile").toggleClass("show"); $(".myAccountMobile").css("max-height", "55px"); $(".myAccountPortion").removeClass("myAccountCaretUp"); } } } function toggleMyAccountMobileDropdown() { const myAcctDrpDwnMob = $("#myAccountDropdownMobile"); myAcctDrpDwnMob.toggleClass("show"); if(myAcctDrpDwnMob.hasClass("show")) { $(".myAccountMobile").css("max-height", "5000px"); $(".myAccountPortion").addClass("myAccountCaretUp"); } else { $(".myAccountMobile").css("max-height", "55px"); $(".myAccountPortion").removeClass("myAccountCaretUp"); } } </script> <!--* this is part of the main nav *--> <div class="nav-button-navigation navbar-right d-none d-xl-block"> <ul class="list-inline"> <li> <a href="tel:08993002571" onclick="addDealerLocatorCTAGA('089 \/ 93 002\u002D571 Click')" class="btn-dealerLocator btn-orange dealerLocatorMobile" tabindex="0"> <i class="fas fa-phone-alt dealerLocatorIcon"></i> <span class="btn-dealerLocator-text">089 / 93 002-571</span> </a> <script> function addDealerLocatorCTAGA(eventLabel) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'main_nav_find_dealer', 'eventCategory': 'Call to Actions', 'eventLabel': eventLabel, 'eventAction': 'Header' }); } } } </script> </li> <li> <a class="btn-search " style="background: transparent !important" data-toggle="search-form" data-target="#search-form" href="javascript: void(0);"> <i class="fas fa-search headerSearchIcon"></i> <!--* load sitesearchbox here in Author Mode to ensure CQ rollover highlight is constrained to the search icon *--> </a> </li> </ul> </div> </span> <!--/.nav-collapse --> <!--* end main nav *--> </div> </div> </nav> </header> <!--* load sitesearchbox here in Publish mode so it can extend the fulll width of the window *--> <div class="modal fade modal-sitesearch " id="modal-search" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content"> <div class="container"> <a class="btn close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></a> </div> <div class="modal-body"> <div class="container container-sitesearch"> <form action="/de-de/search-results.html" accept-charset="UTF-8"> <label for="sitesearch"> <i class="fas fa-search sitesearch-icon"></i> <span class="sr-only"> Search </span> </label> <input id="sitesearch" class="sitesearch" maxlength="2048" name="q" placeholder="Search"/> </form> </div> </div> </div> </div> </div> <div class="modal" id="authErrorModal" tabindex="-1" role="dialog"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <div class="authModalTitle"> <i class="far fa-times-circle"></i> <h5 class="modal-title"></h5> </div> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <p></p> <span class="closeIcon" aria-hidden="true">×</span> </button> </div> <div class="modal-body"> <p> <a class="createAccountLink"> .</a> </p> </div> <div class="modal-footer"> <button type="button" class="btn btn-link cancelButton" data-dismiss="modal"> </button> <button type="button" id="createAccountBtnId" class="btn btn-orange btn-rounded btn-block createAccountButton"> </button> </div> </div> </div> </div> <div><div class="modal fade" id="dealerPrivacyHeaderModal" tabindex="-1" role="dialog"> <div class="modal-dialog modal-dialog-centered vertical-align-center" role="document"> <div class="modal-content"> <a class="btn close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </a> <div class="modal-body modal-color"> <span id="dealerPrivacyContent" class="dealer-info-auth-text"></span><br/><br/> <p class="text-center"> <button type="button" class="btn btn-cta text-black background-grey-lightest" id="dealerRejectHeader" data-dismiss="modal" onclick="showDealerDetails()"></button>     <button type="button" class="btn btn-cta text-white background-orange" id="dealerAcceptHeader" data-dismiss="modal"></button> </p> </div> </div> </div> </div> <div class="modal fade" id="dealerInfoHeaderModal" tabindex="-1" role="dialog"> <div class="modal-dialog modal-dialog-centered vertical-align-center" role="document"> <div class="modal-content"> <a class="btn close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </a> <div class="modal-body modal-color"> <span id="dealerDetailsText" class="dealer-info-auth-text"></span><br/><br/> <span id="dealerInfoContent" style="font-size:18px;"></span> <p class="text-center"> <button type="button" class="btn btn-cta text-black background-grey-lightest" id="closeDealerHeader" onclick="closeModalForm()" data-dismiss="modal"></button>     </p> </div> </div> </div> </div> <script> function closeModalForm() { $("#modal-form .close").click(); } </script> </div> <script> let shopBaseUrl = "https:\/\/api.caeiox1tx\u002Dcrownequi1\u002Dp1\u002Dpublic.model\u002Dt.cc.commerce.ondemand.com"; let sessionCartUrl = "/crowncommercewebservices/v2/crown/carts/session-cart"; let storeCartUrl = "/crown/en/cart"; $(document).ready(function() { if("") { let eCommUrl = shopBaseUrl + sessionCartUrl; if(eCommUrl !== undefined) { loadCartInfo(eCommUrl); } } $('.navbar-toggle').click(function() { if(this.getAttribute("aria-expanded")) { $('.search-form-wrapper').removeClass('open'); } }); }); function loadCartInfo(eCommUrl) { $.ajax({ url: eCommUrl, type: 'GET', dataType: "json", xhrFields: { withCredentials: true }, crossDomain: true, headers: { 'Accept': 'application/json', 'Content-Type': 'application/json', }, success: function(response) { document.getElementById('cartItemCountDesktop').innerText = '( ' + response.totalItems + ' )'; } }); } function onCartClick() { let eCommCartUrl; eCommCartUrl = shopBaseUrl + storeCartUrl; window.location.replace(eCommCartUrl); } $(".cartIcon").keypress(function(event) { if(event.keyCode === 13 ){ onCartClick(); } }); document.getElementById('createAccountBtnId').addEventListener('click', ()=>{ window.location = ""; }); </script> </div> </div> </div> </div> <!--* to pull in the modal - Please DO NOT remove *--> <div> <div class="modal fade modal-form-viewer" id="modal-form" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog modal-full-page modal-lg"> <div class="modal-content"> <div class="btn close ml-auto" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></div> <div class="modal-body modal-color"> <div class="container-form-viewer"> <div class="form-viewer" id="modal-content-form"> </div> </div> </div> </div> </div> </div> </div> <script> //from http://getbootstrap.com/javascript/#modals $("#modal-form").off().on("show.bs.modal", function(event) { var button = $(event.relatedTarget); var formSource = button.data("formsource"); var queryString = button.data("querystring"); var branchID = getBranchId(queryString, "branchID"); getPageContent(formSource, branchID, queryString); }); $("#modal-form").on("hidden.bs.modal", function () { $("#modal-content-form").empty(); }); function getBranchId(qString, sParam) { if(qString != undefined) { var sURLVariables = qString.split("&"); if(sURLVariables != undefined) { for(var i = 0; i < sURLVariables.length; i++) { var sParameterName = sURLVariables[i].split("="); if(sParameterName[0] == sParam) { return sParameterName[1].replace("%20", " ").trim(); } } } } return ""; } function getPageContent(formSource, branchID, queryString) { $.ajax({ url: formSource, success: function(html) { var content = $("<div />").html(html).find("#content"); $("#modal-content-form").html(content); } }).done(function() { if($('.contactformcomponent').length > 0) { var formId = $('#modal-content-form').find('.contact-us-form').attr('id'); var uniqueId = "_".concat(formId.split("_")[1]); if((branchID !== undefined) && (branchID.length > 0)) { $("#branchID" + uniqueId).val(branchID); } $('.contactformcomponent').addClass("modal-width"); var aoiSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "areaOfInterest"); var forkliftSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "liftTruck"); var rentalForkliftSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "rentalForklift"); var usedForkliftSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "usedForklift"); var fmSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "fleetManagementSelect"); var pAndSSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "partsAndService"); var infoLinkSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "infolinkList"); var brochureRequestSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "brochureRequestSelect"); var preOwnedForkliftsSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "preOwnedProducts"); var preferredLanguageSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "preferredLanguage"); var batteriesAndChargersSelection = Crown.Common.Helper.getQueryStringParamsFromString(queryString, "batteriesAndChargers"); populateSelectValue('#primaryAreaOfInterest' + uniqueId, aoiSelection); populateMultiSelectValue('#forkliftList' + uniqueId, forkliftSelection); populateMultiSelectValue('#usedForkliftList' + uniqueId, usedForkliftSelection); populateMultiSelectValue('#rentalForkliftList' + uniqueId, rentalForkliftSelection); populateSelectValue('#fleetManagementList' + uniqueId, fmSelection); populateSelectValue('#partsAndServiceList' + uniqueId, pAndSSelection); populateSelectValue('#infolinkList' + uniqueId, infoLinkSelection); populateMultiSelectValue('#brochureRequest' + uniqueId, brochureRequestSelection); populateMultiSelectValue('#preOwnedForklift' + uniqueId, preOwnedForkliftsSelection); populateSelectValue('#preferredLanguage' + uniqueId, preferredLanguageSelection); populateSelectValue('#batteriesAndChargersList' + uniqueId, batteriesAndChargersSelection); $(document).ready(function() { eval('if (typeof areaOfInterestChanged' + uniqueId + ' === "function") { areaOfInterestChanged' + uniqueId + '(aoiSelection) }'); eval('if (typeof fleetManagementChanged' + uniqueId + ' === "function") { fleetManagementChanged' + uniqueId + '(fmSelection) }'); }); } }); } function populateMultiSelectValue(controlName, value) { if((value !== undefined) && (value.length > 0)) { var dataArray = value.split(','); $(controlName).val(dataArray); } } function populateSelectValue(controlName, value1) { if((value1 !== undefined) && (value1.length > 0)) { $(controlName).val(value1); } } </script> <!--* to pull in the modal video - Please DO NOT remove *--> <div> <div class="modal fade modal-video-viewer" id="modal-video-viewer" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true"> <div class="modal-dialog"> <div class="modal-content"> <a class="btn close ml-auto" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></a> <div class="modal-body"> <div class="embed-responsive embed-responsive-16by9" id="video-tag"> </div> </div> </div> </div> </div> </div> <script> //from http://getbootstrap.com/javascript/#modals jQuery("#modal-video-viewer").on("show.bs.modal", function(event) { var button = jQuery(event.relatedTarget); var videoSource = button.data("videosource"); var posterImage = button.data("posterimage"); var controls = button.data("controls"); var autoplay = button.data("autoplay"); var videoLoop = button.data("videoloop"); if(videoSource.indexOf("https://www.youtu") === 0) { jQuery("#video-tag").append('<iframe id="video-frame" src=' + videoSource + "&muted=1" + ' allowfullscreen allow="autoplay"></iframe>'); } else if(videoSource.indexOf("/content/") === 0) { jQuery("#video-tag").append('<video id="video-view" src=' + videoSource + ' poster=' + posterImage + '></video>'); jQuery("#video-view").attr("autoplay", autoplay); jQuery("#video-view").attr("loop", videoLoop); jQuery("#video-view").attr("controls", controls); } }); jQuery("#modal-video-viewer").on("hidden.bs.modal", function(e) { jQuery("#video-frame").remove(); jQuery("#video-view").remove(); }); </script> <form id="combinedSearchForm" name="combinedSearchForm" action="/de-de/search-results.html" accept-charset="UTF-8"> <div class="search-form-wrapper " id="search-form" aria-hidden="true"> <div class="inputgroup"> <input id="search-box" class="site-search" maxlength="2048" autocomplete="off" placeholder="Suche" name="q" tabindex="0"/> <label for="search-box"> <i class="fas fa-search sitesearch-icon" id="searchIcon"></i> </label> <a class="btn search-close" aria-label="Close" href="javascript: void(0);" tabindex="0"><span aria-hidden="true">×</span></a> <div class="searchDropDown"> <div class="searchHeader">Vorschläge</div> <div id="searchSuggestions" class="searchItem"> </div> <div class="searchHeader">Suchergebnisse</div> <div id="searchResults" class="searchItem"> </div> </div> </div> </div> </form> <div class="breadcrumb-container"> <div class="breadcrumb"><a href="/de-de/kundendienst-ersatzteile.html">Kundendienst und Ersatzteile </a>/</div> </div> <script> $(document).ready(function() { $('[data-toggle=search-form]').click(function() { $('#search-box').val(''); 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} } else { $("#searchResults").append("<div>Zu Ihrer Suche liegen keine Vorschläge vor</div>"); } }); } function searchSubmit(suggestionText) { document.combinedSearchForm.q.value = suggestionText; document.getElementById("combinedSearchForm").submit(); } $(document).mouseup(function(e) { let container = $(".searchDropDown"); if(!container.is(e.target) && container.has(e.target).length === 0) { container.hide(); } }); </script> </header> <div> <div class="socialconnect"> <ul id="mainpar_socialconnect-connect-list" role="group" class="socialConnect background-black text-white"> <li> <a href="/de-de/stapler-haendler.html" onclick="addSocialConnectGA('Crown in Ihrer Nähe')" tabindex="-1"> <span class="social-title">Crown in Ihrer Nähe</span> <i class="fas fa-map-marker-alt fa-fw"></i> </a> </li> <li> <a href="#" onclick="addSocialConnectGA('Informationen anfordern')" data-querystring="areaOfInterest=serviceAndParts&partsAndService=requestService" data-target="#modal-form" data-formsource="/content/de-de/contact-us.html" data-toggle="modal"> <span class="social-title">Informationen anfordern</span> <i class="fas fa-comment fa-fw"></i> </a> </li> <li> <a href="mailto:?Subject=Kundendienst%20%7C%20Crown%20Gabelstapler&body=Hallo%2C%20auf%20der%20Website%20von%20Crown%20Gabelstapler%20habe%20ich%20etwas%20Interessantes%20gefunden.%20Siehe%20nachfolgenden%20Link%3A%20%3Chttps%3A%2F%2Fwww.crown.com%2Fde-de%2Fkundendienst-ersatzteile%2Fkundendienst.html%3E" onclick="addSocialConnectGA('Inhalte per E\u002DMail teilen')" tabindex="-1"> <span class="social-title">Inhalte per E-Mail teilen</span> <i class="far fa-envelope fa-fw"></i> </a> </li> </ul> <script> 'use strict'; jQuery(document).ready (function (){ var $socialShare = jQuery('#mainpar_socialconnect-connect-list'); $socialShare.find('li').hover(function() { jQuery(this).addClass('hover'); }, function() { jQuery(this).removeClass('hover'); }); } ); function addSocialConnectGA(title) { let currentPage = window.location.href; if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn"))) { dataLayer.push({ 'event': 'side_nav_click', 'eventCategory': 'Side Navigation', 'eventAction': title, 'eventLabel': currentPage }); } } } </script></div> <div class="column"> <div id="height_b9264ef3345743218c7a35f6441f50ce" style="height: px"> <div class="container-fluid background-blacker "> <div class="container background-blacker "> <div id="bgImage_b9264ef3345743218c7a35f6441f50ce" class="clearfix background-blacker everyDevice text-white container-vertical-aligned padding-2x-top padding-2x-bottom row" style="background-repeat: no-repeat; background-size: cover; background-position: center center;height: px;"> <div class=" col-md-6 vertical-align-middle"> <div class="container-inner"> <div class="richtext"> <div class=" width-100 component-left"> <h1>Kundendienst </h1> <h2>Kundendienst auf höchstem Niveau - Crown Integrity Service</h2> <p>Effektiver Kundendienst heißt bei Crown, dass der richtige Servicetechniker mit dem richtigen Ersatzteil zur richtigen Zeit vor Ort ist. Sie als Kunde profitieren so von erheblichen Kosteneinsparungen und einem reellen Mehrwert.</p> </div> <div class="clearfix"></div> <script> $(document).ready(function() { let textWithHyperlink = ""; let event = ""; let eventCategory = ""; let eventAction = ""; let eventLabel = ""; let currentPage = window.location.href; if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn")) && textWithHyperlink && event && eventCategory && eventAction && eventLabel) { $("a:contains('" + textWithHyperlink + "')").attr({onclick: "addRichTextGA('" + event + "','" + eventCategory + "','" + eventAction + "','" + eventLabel + "')", tabindex: '0'}); } }); function addRichTextGA(event, eventCategory, eventAction, eventLabel) { if(window.dataLayer) { dataLayer.push({ 'event': event, 'eventCategory': eventCategory, 'eventAction': eventAction, 'eventLabel': eventLabel }) } } </script> </div> <div class="calltoactionbutton"><div class="Left "> <a href="#" class="btn btn-cta text-white background-orange" onmouseover="this.style.background = ``" onmouseout="this.style.background =''" data-toggle="modal" data-formsource="/content/de-de/contact-us.html" data-target="#modal-form" data-querystring="areaOfInterest=serviceAndParts&partsAndService=requestService" onclick="addCTAGA('', '', '', 'Kundendienst anfordern')" tabindex="0">Kundendienst anfordern</a> </div> <script> function addCTAGA(event, eventCategory, eventAction, eventLabel) { let currentPage = window.location.href; event.stopPropagation(); if(window.dataLayer) { if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn")) && event && eventAction && eventCategory) { dataLayer.push({ 'event': event, 'eventCategory': eventCategory, 'eventLabel': eventLabel, 'eventAction': eventAction }); } } } </script> </div> </div> </div> <div class=" col-md-6 vertical-align-middle"> <div class="container-inner"> </div> </div> </div> </div> </div> </div> <script> // If column is the parent of bricks component, this custom CSS will be applied to column. $(document).ready( function() { if($('#bgImage_b9264ef3345743218c7a35f6441f50ce').children('div').children('.container-inner').children('.brickscomponent').length > 0) { $('#bgImage_b9264ef3345743218c7a35f6441f50ce').addClass('bricksRow'); } }); </script> <div> <script> $(document).ready(function() { var tallestColumnHeight = 0; $('.container-vertical-aligned').find('.col-vertical-aligned').each(function() { var $this = $(this); 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} </script> </div> <div class="column"> <div id="height_abe5755a49514ca69406705c3fcbff9c" style="height: px"> <div class="container-fluid "> <div class="container "> <div id="bgImage_abe5755a49514ca69406705c3fcbff9c" class="clearfix everyDevice text-black container-vertical-aligned no-padding-top no-padding-bottom row" style="background-repeat: no-repeat; background-size: cover; background-position: center center;height: px;"> <div class=" col-md-6 vertical-align-middle"> <div class="container-inner"> <div class="imagecomponent"><div class="container-image no-padding-top no-padding-bottom text-dark clearfix "> <div class="playButton"> <picture> <i class=" fa-4x"></i> <source srcset="/content/dam/crown/images/de-de/stapler-service-ersatzteile/gabelstapler-kundendienst-einsatzbereitschaft.jpg.transform/mobile-image/img.jpg" media="(max-width: 768px)"/> <source srcset="/content/dam/crown/images/de-de/stapler-service-ersatzteile/gabelstapler-kundendienst-einsatzbereitschaft.jpg.transform/tablet-image/img.jpg" media="(max-width: 992px)"/> <img class="img-responsive " src="/content/dam/crown/images/de-de/stapler-service-ersatzteile/gabelstapler-kundendienst-einsatzbereitschaft.jpg" alt="Crown Kundendienst gewährleistet maximale Einsatzbereitschaft"/> </picture> </div> </div> <!-- Script for responsive image--> </div> </div> </div> <div class=" col-md-6 vertical-align-middle"> <div class="container-inner"> <div class="richtext"> <div class=" padding-2x-right padding-2x-bottom width-100 component-center"> <h3>Erstklassiger Kundendienst für erstklassige Einsatzbereitschaft</h3> <p>Beim Kundendienst spielen mehrere Faktoren eine Rolle, wie zum Beispiel gut geschulte Servicetechniker, die Verfügbarkeit von hochwertigen Ersatzteilen, der Anteil der auf Anhieb behobenen Mängel und die Reaktionszeit. Wenn Sie nicht nur niedrige Lohnkosten berücksichtigen, sondern all diese Faktoren mit in Betracht ziehen, werden Sie feststellen, dass ein systematischer Ansatz erforderlich ist, um optimale Leistung und höchste Zuverlässigkeit zu erreichen. </p> <p>Die Kundendienst-Programme weisen bei verschiedenen Stapleranbietern große Unterschiede auf. Niedrig angesetzte Lohnkosten bedeuten nicht zwangsläufig, dass die Gesamtbetriebskosten langfristig ebenfalls niedrig sind. Entscheidend ist, wie oft der Service in Anspruch genommen wird und welcher Support hinter dem System steht. Für niedrigste Gesamtkosten benötigen Sie ein wohl durchdachtes und effizientes System.</p> <p>Wir nennen es das Crown Integrity Service System.</p> </div> <div class="clearfix"></div> <script> $(document).ready(function() { let textWithHyperlink = ""; let event = ""; let eventCategory = ""; let eventAction = ""; let eventLabel = ""; let currentPage = window.location.href; if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn")) && textWithHyperlink && event && eventCategory && eventAction && eventLabel) { $("a:contains('" + textWithHyperlink + "')").attr({onclick: "addRichTextGA('" + event + "','" + eventCategory + "','" + eventAction + "','" + eventLabel + "')", tabindex: '0'}); } }); function addRichTextGA(event, eventCategory, eventAction, eventLabel) { if(window.dataLayer) { dataLayer.push({ 'event': event, 'eventCategory': eventCategory, 'eventAction': eventAction, 'eventLabel': eventLabel }) } } </script> </div> </div> </div> </div> </div> </div> </div> <script> // If column is the parent of bricks component, this custom CSS will be applied to column. $(document).ready( function() { if($('#bgImage_abe5755a49514ca69406705c3fcbff9c').children('div').children('.container-inner').children('.brickscomponent').length > 0) { $('#bgImage_abe5755a49514ca69406705c3fcbff9c').addClass('bricksRow'); } }); </script> <div> <script> $(document).ready(function() { var tallestColumnHeight = 0; $('.container-vertical-aligned').find('.col-vertical-aligned').each(function() { var $this = $(this); if(tallestColumnHeight < $this.height()) { tallestColumnHeight = $this.height(); } }); $('.container-vertical-aligned').find('.col-vertical-aligned').height(tallestColumnHeight); }) </script> </div> </div> <div class="column"> <div id="height_f21eada35d2e4a8ea88e81b8d1c5c38f" style="height: px"> <div class="container-fluid background-grey-lightester "> <div class="container background-grey-lightester "> <div id="bgImage_f21eada35d2e4a8ea88e81b8d1c5c38f" class="clearfix background-grey-lightester everyDevice text-black padding-4x-top padding-4x-bottom row" style="background-repeat: no-repeat; background-size: cover; background-position: center center;height: px;"> <div class=" col-md-12 "> <div class="container-inner"> <div class="richtext"> <div class=" padding-4x-bottom width-90 component-center"> <h3 style="text-align: center;">Flexible und umfangreiche Kundendienst-Programme</h3> <p style="text-align: center;">ImIm Rahmen unserer vielseitigen Kundendienst-Programme für Gabelstapler sowie Batterien und Ladegeräte können Sie auf die verlässliche Unterstützung durch Crowns werksgeschulte Servicetechniker zählen. Mit auf Ihre Wartungsanforderungen zugeschnittenen Optionen erreichen Sie maximale Einsatzbereitschaft und Planungssicherheit.</p> <p style="text-align: center;">Weitere Informationen zu den Kundendienst-Programmen von Crown erhalten Sie bei Ihrem <a href="/de-de/stapler-haendler.html">Crown Partner vor Ort</a>.</p> </div> <div class="clearfix"></div> <script> $(document).ready(function() { let textWithHyperlink = ""; let event = ""; let eventCategory = ""; let eventAction = ""; let eventLabel = ""; let currentPage = window.location.href; if(!(currentPage.includes("staging") || currentPage.includes("en-cn") || currentPage.includes("zh-cn")) && textWithHyperlink && event && eventCategory && eventAction && eventLabel) { $("a:contains('" + textWithHyperlink + "')").attr({onclick: "addRichTextGA('" + event + "','" + eventCategory + "','" + eventAction + "','" + eventLabel + "')", tabindex: '0'}); } }); function addRichTextGA(event, eventCategory, eventAction, eventLabel) { if(window.dataLayer) { dataLayer.push({ 'event': event, 'eventCategory': eventCategory, 'eventAction': eventAction, 'eventLabel': eventLabel }) } } </script> </div> <div class="column"> <div id="height_79678bb7056f4e4da0ffb213a3690257" style="height: px"> <div class="container-fluid "> <div class=" "> <div id="bgImage_79678bb7056f4e4da0ffb213a3690257" class="clearfix row-child everyDevice text-black tabColumnBgFullWidthRow" style="background-repeat: no-repeat; background-size: cover; background-position: center center;height: px;"> <div class=" col-md-6 "> <div class="container-inner"> <div class="textwithicon"><div> <div class="icon-column padding-2x-bottom"> <i class="far fa-plus-square fa-fw fa-3x text-orange"></i> </div> <div class="text-column oneX-top-padding padding-2x-bottom"> <h5>Full Service:</h5> <p>Für einen monatlichen Pauschalbetrag übernimmt Crown das gesamte Servicemanagement für Ihre Staplerflotte, einschließlich Intervall-Wartungen, Ersatzteilbeschaffung, UVV-Prüfungen und Personalplanung für Wartungsarbeiten.</p> </div> </div> </div> </div> </div> <div class=" col-md-6 "> <div class="container-inner"> <div class="textwithicon"><div> <div class="icon-column padding-2x-bottom"> <i class="far fa-plus-square fa-fw fa-3x text-orange"></i> </div> <div class="text-column oneX-top-padding padding-2x-bottom"> <h5>Standort-Service:</h5> <p>Crown Servicetechniker stehen ausschließlich an Ihrem Standort zur Betreuung Ihrer Staplerflotte zur Verfügung.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <script> // If column is the parent of bricks component, this custom CSS will be applied to column. $(document).ready( function() { if($('#bgImage_79678bb7056f4e4da0ffb213a3690257').children('div').children('.container-inner').children('.brickscomponent').length > 0) { $('#bgImage_79678bb7056f4e4da0ffb213a3690257').addClass('bricksRow'); } }); </script> </div> <div class="column"> <div id="height_f52806599981440083b632a8769d0ce2" style="height: px"> <div class="container-fluid "> <div class=" "> <div id="bgImage_f52806599981440083b632a8769d0ce2" class="clearfix row-child everyDevice text-black no-padding-bottom tabColumnBgFullWidthRow" style="background-repeat: no-repeat; background-size: cover; background-position: center center;height: px;"> <div class=" col-md-6 "> <div class="container-inner"> <div class="textwithicon"><div> <div class="icon-column no-padding-bottom"> <i class="far fa-plus-square fa-fw fa-3x text-orange"></i> </div> <div class="text-column oneX-top-padding no-padding-bottom"> <h5>Intervall-Wartung:</h5> <p>Dieses Programm beinhaltet die routinemäßige Überprüfung der Verschleißteile und Sicherheitsfunktionen sowie Materialien und Lohnleistungen zu einem festen Betrag pro Stapler. 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