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Inspections</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Insurance Requirements</h2><div class="menu-insurance-requirements-container"><ul id="menu-insurance-requirements" class="menu"><li id="menu-item-7375" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-7375"><a href="/portal/vehicle-registration/insurance-requirements/">Insurance Requirements</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Calculate Fees</h2><div class="menu-registration-fees-container"><ul id="menu-registration-fees" class="menu"><li id="menu-item-7378" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-7378"><a href="/portal/vehicle-registration/registration-fees/">Calculate Fees</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Processing Times</h2><div class="menu-vehicle-registration-processing-times-container"><ul 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id="menu-replace-your-license" class="menu"><li id="menu-item-101422" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-101422"><a href="/portal/driver-licenses-identification-cards/replace-your-driver-license-or-identification-dl-id-card/online-duplicate-driver-license-request/">Order Replacement DL</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Check DL/ID Status</h2><div class="menu-check-dl-id-status-container"><ul id="menu-check-dl-id-status" class="menu"><li id="menu-item-239063" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-239063"><a href="/portal/driver-licenses-identification-cards/drivers-license-id-card-status/">Check DL/ID Status</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Permits</h2><div class="menu-instruction-permits-container"><ul id="menu-instruction-permits" class="menu"><li id="menu-item-8770" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-8770"><a href="/portal/driver-licenses-identification-cards/instruction-permits/">Permits</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Testing Requirements</h2><div class="menu-testing-requirements-container"><ul id="menu-testing-requirements" class="menu"><li id="menu-item-239054" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-239054"><a href="/portal/driver-education-and-safety/online-learning-and-tests/">Testing Requirements</a></li> </ul></div></div></div><div class="labeled-list "><div class="widget widget_nav_menu"><h2 class="widgettitle">Change Name/Address</h2><div class="menu-updating-information-on-your-driver-license-or-identification-card-container"><ul id="menu-updating-information-on-your-driver-license-or-identification-card" class="menu"><li id="menu-item-8767" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-8767"><a href="/portal/driver-licenses-identification-cards/updating-information-on-your-driver-license-or-identification-dl-id-card/">Change Name/Address</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Teen Drivers</h2><div class="menu-teen-drivers-container"><ul id="menu-teen-drivers" class="menu"><li id="menu-item-212642" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-212642"><a href="/portal/teen-drivers/">Teen Drivers</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Senior Drivers</h2><div class="menu-renewing-over-age-70-container"><ul id="menu-renewing-over-age-70" class="menu"><li id="menu-item-217142" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-217142"><a href="/portal/senior-drivers/">Senior Drivers</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">New to California</h2><div class="menu-new-to-ca-container"><ul id="menu-new-to-ca" class="menu"><li id="menu-item-113098" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-113098"><a href="/portal/driver-education-and-safety/special-interest-driver-guides/new-to-california/">New to California</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Processing Times</h2><div class="menu-drivers-license-processing-times-container"><ul id="menu-drivers-license-processing-times" class="menu"><li id="menu-item-76276" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-76276"><a href="/portal/about-the-california-department-of-motor-vehicles/renewal-processing-times/">Processing Times</a></li> </ul></div></div></div><div class="labeled-list boxed-sub-menu"><div class="widget widget_nav_menu"><h2 class="widgettitle">How-To</h2><div class="menu-quicklinks-dl-container"><ul id="menu-quicklinks-dl" class="menu"><li id="menu-item-244577" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-244577"><a href="/portal/driver-licenses-identification-cards/assembly-bill-ab-60-driver-licenses/">Apply for an AB 60 Driver’s License <span>Find out what documents you need to get an AB 60 license.</span></a></li> </ul></div></div></div></li> </ul></li> <li id="1088" class="menu-item menu-item-type-custom menu-item-object-custom mega menu-item-has-children menu-item-1088"><a href="/portal/vehicle-industry-services">Vehicle Industry Services</a> <ul class="sub-menu"> <li class="menu-item"> <div class="labeled-list "><div class="widget widget_nav_menu"><h2 class="widgettitle">Occupational Licensing</h2><div class="menu-occupational-licensing-container"><ul id="menu-occupational-licensing" class="menu"><li id="menu-item-239642" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-239642"><a href="/portal/vehicle-industry-services/occupational-licensing/login/">Occupational Licensing</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Occupational License Lookup</h2><div class="menu-occupational-license-lookup-container"><ul id="menu-occupational-license-lookup" class="menu"><li id="menu-item-238904" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-238904"><a href="/portal/vehicle-industry-services/occupational-licensing/occupational-license-lookup/">Occupational License Lookup</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Motor Carrier Services</h2><div class="menu-motor-carrier-services-container"><ul id="menu-motor-carrier-services" class="menu"><li id="menu-item-8839" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-8839"><a href="/portal/vehicle-industry-services/motor-carrier-services-mcs/">Motor Carrier Services</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Autonomous Vehicles</h2><div class="menu-autonomous-vehicles-container"><ul id="menu-autonomous-vehicles" class="menu"><li id="menu-item-8887" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-8887"><a href="/portal/vehicle-industry-services/autonomous-vehicles/">Autonomous Vehicles</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">AVT Permit</h2><div class="menu-autonomous-vehicle-testing-new-container"><ul id="menu-autonomous-vehicle-testing-new" class="menu"><li id="menu-item-84118" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-84118"><a href="/portal/dmv-virtual-office/autonomous-vehicle-testing/">Autonomous Vehicle Test Permit</a></li> </ul></div></div></div><div class="labeled-list "><div class="widget widget_nav_menu"><h2 class="widgettitle">Dismantled Vehicle Application</h2><div class="menu-dismantled-vehicle-application-container"><ul id="menu-dismantled-vehicle-application" class="menu"><li id="menu-item-157896" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-157896"><a href="/portal/vehicle-industry-services/dismantled-vehicle-application/">Dismantled Vehicle Application</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">New Report of Sale</h2><div class="menu-new-report-of-sale-container"><ul id="menu-new-report-of-sale" class="menu"><li id="menu-item-180489" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-180489"><a href="/portal/dmv-virtual-office/new-report-of-sale/">New Trailer and Off-Highway Vehicle (OHV) Report of Sale</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Used Vehicle Dealers & Sales Taxes</h2><div class="menu-used-vehicle-dealers-sales-taxes-container"><ul id="menu-used-vehicle-dealers-sales-taxes" class="menu"><li id="menu-item-82495" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-82495"><a href="/portal/important-tax-information-for-used-vehicle-dealers/">Used Vehicle Dealers & Sales Taxes</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">IBC Case Status Request</h2><div class="menu-industry-business-center-case-status-request-container"><ul id="menu-industry-business-center-case-status-request" class="menu"><li id="menu-item-156205" class="menu-item-title menu-item menu-item-type-post_type menu-item-object-page menu-item-156205"><a href="/portal/dmv-virtual-office/ibc-case-status-request/">IBC Case Status Request</a></li> </ul></div></div><div class="widget widget_nav_menu"><h2 class="widgettitle">Posting Fees</h2><div class="menu-posting-fees-container"><ul id="menu-posting-fees" class="menu"><li id="menu-item-214124" class="menu-item-title menu-item 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</ul></div></div></div><div class="labeled-list boxed-sub-menu"><div class="widget widget_nav_menu"><h2 class="widgettitle">How-To</h2><div class="menu-quicklinks-des-container"><ul id="menu-quicklinks-des" class="menu"><li id="menu-item-239006" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-239006"><a href="/portal/driver-education-and-safety/online-learning-and-tests/">Choose the Best Test Option <span>Find out the difference between eLearning and online knowledge testing.</span></a></li> </ul></div></div></div></li> </ul></li> <li id="105829" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-105829"><a href="/portal/appointments/">Appointments</a></li> <li id="1091" class="add-location menu-item menu-item-type-custom menu-item-object-custom menu-item-1091"><a href="/portal/locations/">Locations</a></li> </ul></div> </nav> </div> </div> </div> </div> </header> <main id="main" class="main" role="main"> <nav class="page-breadcrumbs container container--full" aria-label="breadcrumbs"> <ul class="page-breadcrumbs__list"> <li class="page-breadcrumbs__list-item" > <a href="/portal"> Home </a> </li> <li class="page-breadcrumbs__list-item" > <a href="/portal/vehicle-industry-services/"> Vehicle Industry Services </a> </li> <li class="page-breadcrumbs__list-item current-page" aria-current="page> <span href="https://www.dmv.ca.gov/portal/vehicle-industry-services/requester-program/"> Information Requester Program </span> </li> </ul> </nav> <div class="hero hero--requester-program illustration"> <div class="container container--full"> <div class="hero__content hero__content--illustration "> <h1 class="hero__title">Information Requester Program</h1> <figure class="hero__top-illustration"> <img src="/portal/uploads/2024/08/EPN_Option_B.png" alt="EPN"/> </figure> </div> </div> </div> <div class="page-wrapper skewed-bg teal-blue"> <div class="container container--full"> <div class="page-content"> <div class="wp-block-dmv-columns content-columns colums-1-3-2-3"> <div class="wp-block-dmv-column col"> <p>The Information Requester online service enables commercial and government requesters to manage their accounts, request records, make payments, and receive personalized and reliable support.</p> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button is-style-default"><a class="wp-block-button__link wp-element-button" href="https://dmvepn.my.site.com/rap/login">Start</a></div> </div> <div class="wp-block-dmv-spacer-block spacer-box"></div> <div class="wp-block-image"> <figure class="alignleft size-full is-resized"><a href="/portal/file/rap-get-started-guide/" target="_blank" rel="noreferrer noopener"><img fetchpriority="high" decoding="async" width="580" height="739" src="/portal/uploads/2024/09/EPN.png" alt="Online Requester Account Get Started Guide" class="wp-image-253100" style="width:225px;height:auto" srcset="https://www.dmv.ca.gov/portal/uploads/2024/09/EPN.png 580w, https://www.dmv.ca.gov/portal/uploads/2024/09/EPN-235x300.png 235w, https://www.dmv.ca.gov/portal/uploads/2024/09/EPN-9x12.png 9w, https://www.dmv.ca.gov/portal/uploads/2024/09/EPN-222x283.png 222w" sizes="(max-width: 580px) 100vw, 580px" /></a></figure></div> <p></p> <p>It鈥檚 easy to get started with the Information Requester Program online. Skim the <a href="/portal/file/rap-get-started-guide/">Get Started Guide</a> for quick tips.</p> </div> <div class="wp-block-dmv-column col"> <div class="wp-block-dmv-container shadow-box"> <h2 class="wp-block-heading">About the Program</h2> <p>This digital service enables commercial and government requesters to:</p> <ul class="wp-block-list"> <li>Establish a new requester account or renew existing requester account up to 90 days prior to expiration.</li> <li>Print or download approval letter on demand.</li> <li>Request and receive basic driver鈥檚 license (DL) and vehicle registration records online within two business days.</li> <li>Access account information 24/7.</li> <li>Retain documents digitally and sustainably.</li> <li>Receive electronic invoices and make online payments (if applicable).</li> </ul> <section class="large-list-block"> <div class="large-list-block__inner"> <h2 class="large-list-block__title"> Before you Begin </h2> <ol class="large-list-block__list "> <li class="wp-block-dmv-large-list-content large-list-block__list-item"> <p>Use one of the following web browsers:</p> <ul class="wp-block-list"> <li>Google Chrome</li> <li>Apple Safari, versions 5.x, 6.x and 7.x on Mac OS X</li> <li>Mozilla Firefox</li> <li>Microsoft Edge</li> </ul> </li> <li class="wp-block-dmv-large-list-content large-list-block__list-item"> <p>Be ready to create a MyDMV account if you don鈥檛 already have one. You will be taken through multi-factor authentication.</p> </li> <li class="wp-block-dmv-large-list-content large-list-block__list-item"> <p>If you already have a requester code, be prepared to claim it before renewing or submitting a change.</p> </li> <li class="wp-block-dmv-large-list-content large-list-block__list-item"> <p>Be prepared to provide information about your business and why you need access to CA DMV records.</p> </li> </ol> </div> </section> </div> </div> </div> <div class="wp-block-dmv-spacer-block spacer-box"></div> <h2 class="wp-block-heading">Frequently Asked Questions</h2> <div class="accordion-block js-accordion-block" id="acc-how-do-i-apply-for-an-online-requester-account"> <button class="accordion-block__header" type="button"> How do I apply for an online requester account? <span class="accordion-block__icon"> <svg class="icon icon-plus" height="14" width="14" aria-hidden="true"> <title id="title-plus-32678">plus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-plus"></use> </svg> <svg class="icon icon-minus" height="2" width="14" aria-hidden="true"> <title id="title-minus-7983">minus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-minus"></use> </svg> </span> </button> <div class="accordion-block__content"> <p>When you get started, you will be prompted to create a MyDMV account or log in to your existing MyDMV account. Next, you can get started on your requester account enrollment application. A DMV technician will review your application once it is submitted.</p> </div> </div> <div class="accordion-block js-accordion-block" id="acc-how-do-i-use-my-existing-requester-account-with-the-new-online-service"> <button class="accordion-block__header" type="button"> How do I use my existing requester account with the new online service? <span class="accordion-block__icon"> <svg class="icon icon-plus" height="14" width="14" aria-hidden="true"> <title id="title-plus-89079">plus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-plus"></use> </svg> <svg class="icon icon-minus" height="2" width="14" aria-hidden="true"> <title id="title-minus-47283">minus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-minus"></use> </svg> </span> </button> <div class="accordion-block__content"> <p>When creating your online requester account, you will be asked if you have been issued a requester code before. If you answer yes, you will be asked to verify your information.</p> </div> </div> <div class="accordion-block js-accordion-block" id="acc-as-a-commercial-requester-how-do-i-make-online-payments"> <button class="accordion-block__header" type="button"> As a Commercial Requester, how do I make online payments? <span class="accordion-block__icon"> <svg class="icon icon-plus" height="14" width="14" aria-hidden="true"> <title id="title-plus-62617">plus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-plus"></use> </svg> <svg class="icon icon-minus" height="2" width="14" aria-hidden="true"> <title id="title-minus-17798">minus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-minus"></use> </svg> </span> </button> <div class="accordion-block__content"> <p>When you get started, you can choose to pay invoices. You will be asked to verify your existing requester account information as you create your account. After setting up your account, you will be able to log in and make online payments. Online payments are accepted up to $90,000 per payment.</p> </div> </div> <div class="accordion-block js-accordion-block" id="acc-can-an-authorized-representative-for-a-business-apply-for-a-requester-account"> <button class="accordion-block__header" type="button"> Can an authorized representative for a business apply for a requester account? <span class="accordion-block__icon"> <svg class="icon icon-plus" height="14" width="14" aria-hidden="true"> <title id="title-plus-24060">plus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-plus"></use> </svg> <svg class="icon icon-minus" height="2" width="14" aria-hidden="true"> <title id="title-minus-11563">minus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-minus"></use> </svg> </span> </button> <div class="accordion-block__content"> <p>Yes. When creating the account, you must provide the first and last name of the individual within the company responsible for managing the account. Do not enter the Company or DBA name. This must be an individual鈥檚 first and last name. Unauthorized use of the Requester鈥檚 account could be viewed as a violation of the Commercial Requestor Account Agreement. It may result in suspension/termination of the account as stated in the Commercial Requester Terms and Conditions.</p> </div> </div> <div class="accordion-block js-accordion-block" id="acc-what-type-of-dl-vehicle-registration-inquiries-can-i-request-through-the-online-system"> <button class="accordion-block__header" type="button"> What type of DL/vehicle registration inquiries can I request through the online system? <span class="accordion-block__icon"> <svg class="icon icon-plus" height="14" width="14" aria-hidden="true"> <title id="title-plus-31509">plus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-plus"></use> </svg> <svg class="icon icon-minus" height="2" width="14" aria-hidden="true"> <title id="title-minus-13610">minus</title> <use xlink:href="https://www.dmv.ca.gov/portal/wp-content/themes/dmv/dist/svg/svg-sprite.svg?ver=1732161797#icon-minus"></use> </svg> </span> </button> <div class="accordion-block__content"> <p>You may request basic DL and vehicle registration records based on the approved access assigned to your requester code. For all other information requests, please contact the Information Release Unit (IRU).</p> <ul class="wp-block-list"> <li>Commercial Requesters<ul><li>Vehicle Registration Inquiries (916) 657-8338</li></ul> <ul class="wp-block-list"> <li>Driver’s License Inquiries (916) 657-8085</li> </ul> </li> <li>Government/Law Enforcement Requesters (916) 657-7590</li> </ul> </div> </div> <figure class="wp-block-dmv-illustration aligncenter is-resized"><img decoding="async" src="https://wsi2st.dmv.ca.gov/portal/wp-content/themes/dmv/dist/images/illustrations/checklist.svg" class="dmv-illustration" width="251" height="226" aria-hidden="true" alt=" "/></figure> <h2 class="wp-block-heading has-text-align-center">Need something else?</h2> <section class="featured-tiles-block full-width full-width--slant"> <div class="container container--full"> <div class="content-tile"> <div class="content-tile__info"> <h3>EPN Program FAQs</h3> <p>Find answers to commonly asked questions about the EPN program, including requirements, driver enrollment, driver’s records, and more.聽</p> </div> <div class="content-tile__ctas"> <div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="https://wsi2st.dmv.ca.gov/portal/vehicle-industry-services/motor-carrier-services-mcs/employer-pull-notice-epn-program/employer-pull-notice-epn-program-faqs/">Explore FAQs</a></div> </div> </div> <div class="content-tile"> <div class="content-tile__info"> <h3>Commercial Employers</h3> <p>Learn how commercial employers enroll in the EPN program, enroll drivers, request records, and more.聽</p> </div> <div class="content-tile__ctas"> <div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="https://wsi2st.dmv.ca.gov/portal/vehicle-industry-services/motor-carrier-services-mcs/employer-pull-notice-epn-program/commercial-employers/">Info for commercial employers</a></div> </div> </div> <div class="content-tile"> <div class="content-tile__info"> <h3>Government Employers</h3> <p>Learn how government employers enroll in the EPN program, enroll drivers, request records, and more.</p> </div> <div class="content-tile__ctas"> <div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="https://wsi2st.dmv.ca.gov/portal/vehicle-industry-services/motor-carrier-services-mcs/employer-pull-notice-epn-program/government-employers/">Info for government employers</a></div> </div> </div> </div> </section> </div> </div> </div> </main> <footer class="footer-main skewed-top"> <div class="footer-top container container--full"> <div class="footer-sidebar footer-siderbar-1"> <div class="widget footer-widget-1 widget_nav_menu"><div class="menu-footer-about-menu-container"><ul id="menu-footer-about-menu" class="menu"><li id="menu-item-11728" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-11728"><a href="/portal/about-the-california-department-of-motor-vehicles/">About</a> <ul 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