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class="justify-center flex"><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div class="flex flex-wrap items-baseline pb-4 text-base"><a href="/en/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">All Collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://help.disqus.com/en/collections/191689-troubleshooting" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">Troubleshooting</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Troubleshooting Disqus in Internet Explorer 8/9/10</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Troubleshooting Disqus in Internet Explorer 8/9/10</header></div><div class="avatar"><div class="avatar__photo"><img width="24" height="24" src="https://static.intercomassets.com/avatars/512695/square_128/Disqus_d_icon_%28gray%29.svg-1472681159.png" alt="Disqus avatar" class="inline-flex items-center justify-center rounded-full bg-primary text-lg font-bold leading-6 text-primary-text shadow-solid-2 shadow-body-bg [&:nth-child(n+2)]:hidden lg:[&:nth-child(n+2)]:inline-flex h-8 w-8 sm:h-9 sm:w-9"/></div><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"><div>Written by <span>Disqus</span></div> Updated over 6 years ago</span></div></div></div></div><div class="jsx-ef86202475c6562f "><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>Disqus officially supports Internet Explorer version 10, though it may also work in Internet Explorer versions 8 and 9. If Disqus is loading inconsistently or not at all for you in these browsers, there are several factors that may cause this:</p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="compatibility-view">Compatibility View</h2></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>When Internet Explorer's Compatibility View is enabled, you may see the following message in place of the normal Disqus commenting area:</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p><i>"Your browser is not currently supported in Disqus. Please use a modern browser."</i></p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>This is because Internet Explorer is loading the page using an older, "compatible" version of Internet Explorer's rendering engine.</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>To fix this, <b>turn off Compatibility View</b>. See <a href="http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/features/compatibility-view" rel="nofollow noopener noreferrer" target="_blank">Microsoft's Compatibility View help page</a> for steps on how to do this.</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>Web developers also have the option of setting their own document mode using the following:</p></div><div class="intercom-interblocks-code"><pre>meta http-equiv="X-UA-Compatible" content="IE=8"</pre></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="quirks-mode">Quirks Mode</h2></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>Internet Explorer will render in <a href="http://en.wikipedia.org/wiki/Quirks_mode" rel="nofollow noopener noreferrer" target="_blank">Quirks Mode</a> when the <a href="http://www.w3schools.com/tags/tag_doctype.asp" rel="nofollow noopener noreferrer" target="_blank"><!DOCTYPE></a> is either missing or doesn't comply with standards. This may result in strange Disqus loading behavior; for example, Disqus may load <a href="https://help.disqus.com/customer/en/portal/articles/666084-troubleshooting-disqus-in-internet-explorer-8-9-10">wider than the page</a>, forcing a horizontal scrollbar.</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>To check if Internet Explorer is using Quirks Mode, open the development tools (press F12) > check the Document Mode. If it says Quirks, you can try changing this to IE8 or IE9 Standards to view the page normally.</p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/52974334/e204883d3d5b6ce936a581f1/shot_7312012_111217_am.png?expires=1739803500&signature=01de8d2e87ad7b7937a7be69bedc8270f27ae95d64a2b1101b67e0a934427ba0&req=cSIuEc19noUTWLcX3D%2B5hjuglFnZRTIfq6wNSWyWhDEmP5K3W9JQXwZB5DTy%0ALSH1Vfvjj%2FMtSodl%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52974334/e204883d3d5b6ce936a581f1/shot_7312012_111217_am.png?expires=1739803500&signature=01de8d2e87ad7b7937a7be69bedc8270f27ae95d64a2b1101b67e0a934427ba0&req=cSIuEc19noUTWLcX3D%2B5hjuglFnZRTIfq6wNSWyWhDEmP5K3W9JQXwZB5DTy%0ALSH1Vfvjj%2FMtSodl%0A" width="329" height="57"/></a></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="for-publishers">For Publishers</h2></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>Pages being loaded in Quirks Mode can be fixed by using a standard <!DOCTYPE>. The most common causes include:</p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="no-doctype-present">No doctype present</h2></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>A doctype is required to comply with rendering standards. Not including one will cause Internet Explorer to render in Quirks Mode. You can find a list of standard doctypes <a href="http://www.w3schools.com/tags/tag_doctype.asp" rel="nofollow noopener noreferrer" target="_blank">here</a>.</p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="whitespace-or-other-characters-before-the-doctype">Whitespace or other characters before the doctype</h2></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>No characters (including whitespace) can precede the doctype. Make sure it's the very first thing listed on the page.</p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="missing-public-identifier">Missing public identifier</h2></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>The public identifier is the URL that comes after the doctype, and is required to comply with standards.</p></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>This doctype is <b>incorrect </b>because it's missing the identifier URL:</p></div><div class="intercom-interblocks-code"><pre><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">聽</pre></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>This would be the <b>correct </b>version with the identifier URL:</p></div><div class="intercom-interblocks-code"><pre><!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"></pre></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="ie7-emulation">IE7 Emulation</h2></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>Some websites force Internet Explorer to load emulating an older version of Internet Explorer. You can check by opening the development tools (Press F12) and checking the Document Mode. If it says <b>Internet Explorer 7 Standards</b>, you can switch this to <b>Internet Explorer 8/9 Standards</b> to load Disqus properly.</p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="for-publishers">For Publishers</h2></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>The most common reason the page would load in IE7 standards is because of the <i>EmulateIE7 </i>meta tags. Look in your page source and find an HTML tag similar to this:</p></div><div class="intercom-interblocks-code"><pre><meta content='IE=EmulateIE7' http-equiv='X-UA-Compatible '/></pre></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>You can either remove this or change it to use the latest version of IE available:</p></div><div class="intercom-interblocks-code"><pre><meta http-equiv="X-UA-Compatible" content="IE=9; IE=8; IE=7; IE=EDGE; chrome=1" /></pre></div><div class="intercom-interblocks-paragraph intercom-interblocks-align-left"><p>For instructions using Blogger, see: <a href="https://help.disqus.com/customer/portal/articles/1189621-updating-the-meta-tag-in-blogger-to-support-internet-explorer" rel="nofollow noopener noreferrer" target="_blank">Updating a Blogger template to support all versions of Internet Explorer</a></p></div></article></div></div></div></div><div class="intercom-reaction-picker -mb-4 -ml-4 -mr-4 mt-6 rounded-card sm:-mb-2 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officially supports Internet Explorer version 10, though it may also work in Internet Explorer versions 8 and 9. If Disqus is loading inconsistently or not at all for you in these browsers, there are several factors that may cause this:","align":"left"},{"type":"subheading","text":"Compatibility View","align":"left","idAttribute":"compatibility-view"},{"type":"paragraph","text":"When Internet Explorer's Compatibility View is enabled, you may see the following message in place of the normal Disqus commenting area:","align":"left"},{"type":"paragraph","text":"\u003ci\u003e\"Your browser is not currently supported in Disqus. Please use a modern browser.\"\u003c/i\u003e","align":"left"},{"type":"paragraph","text":"This is because Internet Explorer is loading the page using an older, \"compatible\" version of Internet Explorer's rendering engine.","align":"left"},{"type":"paragraph","text":"To fix this, \u003cb\u003eturn off Compatibility View\u003c/b\u003e. See \u003ca href=\"http://windows.microsoft.com/en-US/internet-explorer/products/ie-9/features/compatibility-view\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eMicrosoft's Compatibility View help page\u003c/a\u003e for steps on how to do this.","align":"left"},{"type":"paragraph","text":"Web developers also have the option of setting their own document mode using the following:","align":"left"},{"type":"code","language":"javascript","text":"meta http-equiv=\"X-UA-Compatible\" content=\"IE=8\""},{"type":"paragraph","text":" ","align":"left"},{"type":"subheading","text":"Quirks Mode","align":"left","idAttribute":"quirks-mode"},{"type":"paragraph","text":"Internet Explorer will render in \u003ca href=\"http://en.wikipedia.org/wiki/Quirks_mode\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eQuirks Mode\u003c/a\u003e when the \u003ca href=\"http://www.w3schools.com/tags/tag_doctype.asp\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003e\u0026lt;!DOCTYPE\u0026gt;\u003c/a\u003e is either missing or doesn't comply with standards. This may result in strange Disqus loading behavior; for example, Disqus may load \u003ca href=\"https://help.disqus.com/customer/en/portal/articles/666084-troubleshooting-disqus-in-internet-explorer-8-9-10\"\u003ewider than the page\u003c/a\u003e, forcing a horizontal scrollbar.","align":"left"},{"type":"paragraph","text":"To check if Internet Explorer is using Quirks Mode, open the development tools (press F12) \u0026gt; check the Document Mode. If it says Quirks, you can try changing this to IE8 or IE9 Standards to view the page normally.","align":"left"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52974334/e204883d3d5b6ce936a581f1/shot_7312012_111217_am.png?expires=1739803500\u0026signature=01de8d2e87ad7b7937a7be69bedc8270f27ae95d64a2b1101b67e0a934427ba0\u0026req=cSIuEc19noUTWLcX3D%2B5hjuglFnZRTIfq6wNSWyWhDEmP5K3W9JQXwZB5DTy%0ALSH1Vfvjj%2FMtSodl%0A","width":329,"height":57,"align":"left"},{"type":"subheading","text":"For Publishers","align":"left","idAttribute":"for-publishers"},{"type":"paragraph","text":"Pages being loaded in Quirks Mode can be fixed by using a standard \u0026lt;!DOCTYPE\u0026gt;. The most common causes include:","align":"left"},{"type":"subheading","text":"No doctype present","align":"left","idAttribute":"no-doctype-present"},{"type":"paragraph","text":"A doctype is required to comply with rendering standards. Not including one will cause Internet Explorer to render in Quirks Mode. You can find a list of standard doctypes \u003ca href=\"http://www.w3schools.com/tags/tag_doctype.asp\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehere\u003c/a\u003e.","align":"left"},{"type":"subheading","text":"Whitespace or other characters before the doctype","align":"left","idAttribute":"whitespace-or-other-characters-before-the-doctype"},{"type":"paragraph","text":"No characters (including whitespace) can precede the doctype. Make sure it's the very first thing listed on the page.","align":"left"},{"type":"subheading","text":"Missing public identifier","align":"left","idAttribute":"missing-public-identifier"},{"type":"paragraph","text":"The public identifier is the URL that comes after the doctype, and is required to comply with standards.","align":"left"},{"type":"paragraph","text":"This doctype is \u003cb\u003eincorrect \u003c/b\u003ebecause it's missing the identifier URL:","align":"left"},{"type":"code","language":"javascript","text":"\u0026lt;!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01 Transitional//EN\"\u0026gt;\u0026nbsp;"},{"type":"paragraph","text":"This would be the \u003cb\u003ecorrect \u003c/b\u003eversion with the identifier URL:","align":"left"},{"type":"code","language":"javascript","text":"\u0026lt;!DOCTYPE HTML PUBLIC \"-//W3C//DTD HTML 4.01 Transitional//EN\" \"http://www.w3.org/TR/html4/loose.dtd\"\u0026gt;"},{"type":"subheading","text":"IE7 Emulation","align":"left","idAttribute":"ie7-emulation"},{"type":"paragraph","text":"Some websites force Internet Explorer to load emulating an older version of Internet Explorer. You can check by opening the development tools (Press F12) and checking the Document Mode. If it says \u003cb\u003eInternet Explorer 7 Standards\u003c/b\u003e, you can switch this to \u003cb\u003eInternet Explorer 8/9 Standards\u003c/b\u003e to load Disqus properly.","align":"left"},{"type":"subheading","text":"For Publishers","align":"left","idAttribute":"for-publishers"},{"type":"paragraph","text":"The most common reason the page would load in IE7 standards is because of the \u003ci\u003eEmulateIE7 \u003c/i\u003emeta tags. Look in your page source and find an HTML tag similar to this:","align":"left"},{"type":"code","language":"javascript","text":"\u0026lt;meta content='IE=EmulateIE7' http-equiv='X-UA-Compatible '/\u0026gt;"},{"type":"paragraph","text":"You can either remove this or change it to use the latest version of IE available:","align":"left"},{"type":"code","language":"javascript","text":"\u0026lt;meta http-equiv=\"X-UA-Compatible\" content=\"IE=9; IE=8; IE=7; IE=EDGE; chrome=1\" /\u0026gt;"},{"type":"paragraph","text":"For instructions using Blogger, see: \u003ca href=\"https://help.disqus.com/customer/portal/articles/1189621-updating-the-meta-tag-in-blogger-to-support-internet-explorer\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eUpdating a Blogger template to support all versions of Internet Explorer\u003c/a\u003e","align":"left"}],"collectionId":"191689","description":null,"id":"571697","lastUpdated":"Updated over 6 years 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