CINXE.COM

<!DOCTYPE html> <html lang="en-AU" > <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0">  <link rel="preload" as="style" href="https://fonts.googleapis.com/css?family=Roboto:100,200,300,400,500,600,700,800,900|Roboto:100,200,300,400,500,600,700,800,900" > <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Roboto:100,200,300,400,500,600,700,800,900|Roboto:100,200,300,400,500,600,700,800,900"> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' />  <title>Handling of complaints - Australian Press Council</title> <meta name="description" content="The main roles which the Australian Press Council may undertake when handling complaints." /> <link rel="canonical" href="https://presscouncil.org.au/complaints/handling-of-complaints" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Handling of complaints" /> <meta property="og:description" content="The main roles which the Australian Press Council may undertake when handling complaints." /> <meta property="og:url" content="https://presscouncil.org.au/complaints/handling-of-complaints" /> <meta property="og:site_name" content="Australian Press Council" /> <meta property="article:modified_time" content="2024-01-09T06:14:50+00:00" /> <meta name="twitter:card" content="summary_large_image" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://presscouncil.org.au/complaints/handling-of-complaints","url":"https://presscouncil.org.au/complaints/handling-of-complaints","name":"Handling of complaints - Australian Press Council","isPartOf":{"@id":"https://presscouncil.org.au/#website"},"datePublished":"2021-10-05T05:58:39+00:00","dateModified":"2024-01-09T06:14:50+00:00","description":"The main roles which the Australian Press Council may undertake when handling complaints.","breadcrumb":{"@id":"https://presscouncil.org.au/complaints/handling-of-complaints#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https://presscouncil.org.au/complaints/handling-of-complaints"]}]},{"@type":"BreadcrumbList","@id":"https://presscouncil.org.au/complaints/handling-of-complaints#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://presscouncil.org.au/"},{"@type":"ListItem","position":2,"name":"Complaints","item":"https://presscouncil.org.au/complaints"},{"@type":"ListItem","position":3,"name":"Handling of complaints"}]},{"@type":"WebSite","@id":"https://presscouncil.org.au/#website","url":"https://presscouncil.org.au/","name":"Australian Press Council","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://presscouncil.org.au/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-AU"}]}</script>  <style type='text/css' id='kt_global_css_variables'> :root { --APCYellow: #FFD481; --APCGreen: #B0E8BE; --APCBlue: #7FA3CF; --APCBlack: #1A1B1C; } </style> <link rel='stylesheet' id='material-components-web-css-css' href='https://presscouncil.org.au/wp-content/plugins/gravitizer-lite/public/css/material-components-web.min.css?ver=2.0.1' type='text/css' media='all' /> <link rel='stylesheet' id='gravitizer-lite-css' href='https://presscouncil.org.au/wp-content/plugins/gravitizer-lite/public/css/gravitizer-lite-public.css?ver=2.0.1' type='text/css' media='all' /> <link rel='stylesheet' id='oxygen-css' href='https://presscouncil.org.au/wp-content/plugins/oxygen/component-framework/oxygen.css?ver=4.8.1' type='text/css' media='all' /> <link rel='stylesheet' id='pm-toastr-pusher-css' href='https://presscouncil.org.au/wp-content/plugins/wedevs-project-manager/src/Pusher/views/assets/css/toastr/toastr.min.css?ver=v2.1.3' type='text/css' media='all' /> <link rel='stylesheet' id='pm-pro-pusher-notification-css' href='https://presscouncil.org.au/wp-content/plugins/wedevs-project-manager/src/Pusher/views/assets/css/pusher.css?ver=1731653215' type='text/css' media='all' /> <style id='wpgb-head-inline-css' type='text/css'> .wp-grid-builder:not(.wpgb-template),.wpgb-facet{opacity:0.01}.wpgb-facet fieldset{margin:0;padding:0;border:none;outline:none;box-shadow:none}.wpgb-facet fieldset:last-child{margin-bottom:40px;}.wpgb-facet fieldset legend.wpgb-sr-only{height:1px;width:1px} </style> <link rel='stylesheet' id='real-time-validation-plugin-styles-css' href='https://presscouncil.org.au/wp-content/plugins/real-time-validation-for-gravity-forms/public/assets/css/public.css?ver=1.7.0' type='text/css' media='all' /> <link rel='stylesheet' id='easy-notification-bar-css' href='https://presscouncil.org.au/wp-content/plugins/easy-notification-bar/assets/css/front.css?ver=1.4.8' type='text/css' media='all' /> <style id='easy-notification-bar-inline-css' type='text/css'> .easy-notification-bar{background:#b0e8be;color:#0a0a0a;font-size:18px;}.easy-notification-bar-button a, .easy-notification-bar-button a:hover, .easy-notification-bar-button a:visited, .easy-notification-bar-button a:focus{background:#b0e8be;color:#0a0a0a;} </style> <script type="text/javascript" src="https://presscouncil.org.au/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/gravitizer-lite/public/js/material-components.js?ver=2.0.1" id="material-components-js-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/gravitizer-lite/public/js/datedropper.min.js?ver=2.0.1" id="date-dropper-js-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/real-time-validation-for-gravity-forms/public/assets/js/livevalidation_standalone.js?ver=1.7.0" id="real-time-validation-live-validation-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/real-time-validation-for-gravity-forms/public/assets/js/public.js?ver=1.7.0" id="real-time-validation-plugin-script-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/real-time-validation-for-gravity-forms/public/assets/js/default_validation.js?ver=1.7.0" id="real-time-validation-plugin-defaiult-skin-js-js"></script> <link rel="https://api.w.org/" href="https://presscouncil.org.au/wp-json/" /><link rel="alternate" type="application/json" href="https://presscouncil.org.au/wp-json/wp/v2/pages/236" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://presscouncil.org.au/xmlrpc.php?rsd" /> <meta name="generator" content="WordPress 6.4.2" /> <link rel='shortlink' href='https://presscouncil.org.au/?p=236' /> <link rel="alternate" type="application/json+oembed" href="https://presscouncil.org.au/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fpresscouncil.org.au%2Fcomplaints%2Fhandling-of-complaints" /> <link rel="alternate" type="text/xml+oembed" href="https://presscouncil.org.au/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fpresscouncil.org.au%2Fcomplaints%2Fhandling-of-complaints&format=xml" /> <style> #gform_wrapper_1 span.name_prefix.name_prefix_select { margin-top: 8px; } #gform_wrapper_1 span.address_country { margin-top: 18px; } #gform_wrapper_1 .mdc-radio .mdc-radio__background::before { background-color:#111111; } #gform_wrapper_1 .mdc-radio .mdc-radio__native-control:enabled:checked+.mdc-radio__background .mdc-radio__outer-circle { border-color: #111111; } #gform_wrapper_1 .mdc-radio .mdc-radio__native-control:enabled+.mdc-radio__background .mdc-radio__inner-circle { border-color:#111111; } #gform_wrapper_1 .gravitizer-radio-wrapper .mdc-form-field { margin-bottom : 15px; } #gform_wrapper_1 .gravitizer-radio-wrapper .mdc-form-field>label { margin-top : -22px; color : inherit; font-size : 16px; } #gform_wrapper_1 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--outlined):not(.mdc-text-field--textarea) .mdc-text-field__input { border-bottom-color : #ddd; } #gform_wrapper_1 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__leading, #gform_wrapper_1 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__notch, #gform_wrapper_1 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__trailing { border-color: #ddd; } #gform_wrapper_1 .mdc-text-field .mdc-line-ripple { background-color: #111; } #gform_wrapper_1 .mdc-text-field--focused:not(.mdc-text-field--disabled) .mdc-floating-label { color: #111; } #gform_wrapper_1 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__leading, #gform_wrapper_1 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__notch, #gform_wrapper_1 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__trailing, #gform_wrapper_1 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__leading, #gform_wrapper_1 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__notch, #gform_wrapper_1 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__trailing { border-color: #111; } #gform_wrapper_1 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--focused) .mdc-floating-label, #gform_wrapper_1 .mdc-text-field--textarea .mdc-floating-label { color: #111; } #gform_wrapper_1 .mdc-floating-label, #gform_wrapper_1 .mdc-text-field--textarea .mdc-floating-label { font-size: 16px; } #gform_wrapper_1 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--focused) .mdc-floating-label { font-size: 16px; } #gform_wrapper_1 .mdc-text-field:not(.mdc-text-field--disabled) .mdc-text-field__icon { color : #111; } #gform_wrapper_1 .mdc-text-field.mdc-text-field--outlined { height:auto; } #gform_wrapper_1 .mdc-text-field--normal input { height:39px; } #gform_wrapper_1 .mdc-text-field--outlined input { height:50px; } #gform_wrapper_1 .mdc-text-field { background:#fff; transition:background 0.3s; } #gform_wrapper_1 .mdc-text-field.mdc-text-field--focused { background:#fff; transition:background 0.3s; } #gform_wrapper_1 .mdc-text-field--outlined .mdc-notched-outline--upgraded .mdc-floating-label--float-above { transform: translateY(-34.75px) scale(0.75); -webkit-transform: translateY(-34.75px) scale(0.75); } #gform_wrapper_1 .mdc-text-field--outlined.mdc-text-field--with-leading-icon .mdc-notched-outline--upgraded .mdc-floating-label--float-above { -webkit-transform: translateY(-34.75px) translateX(-32px) scale(0.75); transform: translateY(-34.75px) translateX(-32px) scale(0.75); } #gform_wrapper_1 .mdc-text-field:not(.mdc-text-field--outlined) .mdc-floating-label--float-above { -webkit-transform: translateY(-27px) translateX(0px) scale(0.75); transform: translateY(-27px) translateX(0px) scale(0.75); } #gform_wrapper_1 .mdc-text-field:not(.mdc-text-field--outlined).mdc-text-field--with-leading-icon .mdc-floating-label--float-above { -webkit-transform: translateY(-27px) translateX(0px) scale(0.75); transform: translateY(-27px) translateX(0px) scale(0.75); } #gform_wrapper_1 .mdc-text-field--outlined .mdc-notched-outline .mdc-notched-outline__leading { border-radius:0px 0px 0px 0px; } #gform_wrapper_1 .mdc-text-field--outlined .mdc-notched-outline .mdc-notched-outline__trailing { border-radius:0px 0px 0px 0px; } #gform_wrapper_1 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__leading, #gform_wrapper_1 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__notch, #gform_wrapper_1 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__trailing { border-color: #ddd; } #gform_wrapper_1 .mdc-switch.mdc-switch--checked .mdc-switch__thumb { border-color: #111; background-color: #111; } #gform_wrapper_1 .mdc-switch__thumb-underlay::before, .mdc-switch__thumb-underlay::after { background-color: #111; } #gform_wrapper_1 .mdc-switch.mdc-switch--checked .mdc-switch__track { border-color: #111; background-color: #111; } #gform_wrapper_1 .gravitizer-switch-wrapper { margin-bottom: 20px; } #gform_wrapper_1 .gravitizer-switch-wrapper label { margin-top: -22px; } #gform_wrapper_1 .gravitizer-switch-wrapper label { color: #111; } #gform_wrapper_1 .gravitizer-switch-wrapper label { font-size: 16px; } #gform_wrapper_1 .mdc-checkbox__native-control:enabled:checked~.mdc-checkbox__background, #gform_wrapper_1 .mdc-checkbox__native-control:enabled:indeterminate~.mdc-checkbox__background { border-color: #111; background-color: #111; } #gform_wrapper_1 .mdc-checkbox .mdc-checkbox__native-control:checked~.mdc-checkbox__background::before, #gform_wrapper_1 .mdc-checkbox .mdc-checkbox__native-control:indeterminate~.mdc-checkbox__background::before { background-color: #111; } #gform_wrapper_1 .gravitizer-checkbox-wrapper .mdc-form-field { margin-bottom: 6px; } #gform_wrapper_1 .gravitizer-checkbox-wrapper .mdc-form-field>label { margin-top: -23px; color: #111; font-size: 16px; } #gform_wrapper_1 { padding: 0px; background-color: #fff; } #gform_wrapper_1 .mdc-radio .mdc-radio__native-control:enabled:not(:checked)+.mdc-radio__background .mdc-radio__outer-circle { border-color: #111; } #gform_wrapper_1 .mdc-checkbox__native-control:enabled:not(:checked):not(:indeterminate)~.mdc-checkbox__background { border-color: #111; } #gform_wrapper_1 textarea { color: #111; } #gform_wrapper_1 .mdc-text-field:not(.mdc-text-field--disabled) .mdc-text-field__input { color: #111; } </style> <style> #gform_wrapper_2 span.name_prefix.name_prefix_select { margin-top: 8px; } #gform_wrapper_2 span.address_country { margin-top: 18px; } #gform_wrapper_2 .mdc-radio .mdc-radio__background::before { background-color:#111111; } #gform_wrapper_2 .mdc-radio .mdc-radio__native-control:enabled:checked+.mdc-radio__background .mdc-radio__outer-circle { border-color: #111111; } #gform_wrapper_2 .mdc-radio .mdc-radio__native-control:enabled+.mdc-radio__background .mdc-radio__inner-circle { border-color:#111111; } #gform_wrapper_2 .gravitizer-radio-wrapper .mdc-form-field { margin-bottom : 15px; } #gform_wrapper_2 .gravitizer-radio-wrapper .mdc-form-field>label { margin-top : -22px; color : inherit; font-size : 16px; } #gform_wrapper_2 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--outlined):not(.mdc-text-field--textarea) .mdc-text-field__input { border-bottom-color : #ddd; } #gform_wrapper_2 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__leading, #gform_wrapper_2 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__notch, #gform_wrapper_2 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__trailing { border-color: #ddd; } #gform_wrapper_2 .mdc-text-field .mdc-line-ripple { background-color: #111; } #gform_wrapper_2 .mdc-text-field--focused:not(.mdc-text-field--disabled) .mdc-floating-label { color: #111; } #gform_wrapper_2 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__leading, #gform_wrapper_2 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__notch, #gform_wrapper_2 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__trailing, #gform_wrapper_2 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__leading, #gform_wrapper_2 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__notch, #gform_wrapper_2 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__trailing { border-color: #111; } #gform_wrapper_2 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--focused) .mdc-floating-label, #gform_wrapper_2 .mdc-text-field--textarea .mdc-floating-label { color: #111; } #gform_wrapper_2 .mdc-floating-label, #gform_wrapper_2 .mdc-text-field--textarea .mdc-floating-label { font-size: 16px; } #gform_wrapper_2 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--focused) .mdc-floating-label { font-size: 16px; } #gform_wrapper_2 .mdc-text-field:not(.mdc-text-field--disabled) .mdc-text-field__icon { color : #111; } #gform_wrapper_2 .mdc-text-field.mdc-text-field--outlined { height:auto; } #gform_wrapper_2 .mdc-text-field--normal input { height:39px; } #gform_wrapper_2 .mdc-text-field--outlined input { height:50px; } #gform_wrapper_2 .mdc-text-field { background:#fff; transition:background 0.3s; } #gform_wrapper_2 .mdc-text-field.mdc-text-field--focused { background:#fff; transition:background 0.3s; } #gform_wrapper_2 .mdc-text-field--outlined .mdc-notched-outline--upgraded .mdc-floating-label--float-above { transform: translateY(-34.75px) scale(0.75); -webkit-transform: translateY(-34.75px) scale(0.75); } #gform_wrapper_2 .mdc-text-field--outlined.mdc-text-field--with-leading-icon .mdc-notched-outline--upgraded .mdc-floating-label--float-above { -webkit-transform: translateY(-34.75px) translateX(-32px) scale(0.75); transform: translateY(-34.75px) translateX(-32px) scale(0.75); } #gform_wrapper_2 .mdc-text-field:not(.mdc-text-field--outlined) .mdc-floating-label--float-above { -webkit-transform: translateY(-27px) translateX(0px) scale(0.75); transform: translateY(-27px) translateX(0px) scale(0.75); } #gform_wrapper_2 .mdc-text-field:not(.mdc-text-field--outlined).mdc-text-field--with-leading-icon .mdc-floating-label--float-above { -webkit-transform: translateY(-27px) translateX(0px) scale(0.75); transform: translateY(-27px) translateX(0px) scale(0.75); } #gform_wrapper_2 .mdc-text-field--outlined .mdc-notched-outline .mdc-notched-outline__leading { border-radius:0px 0px 0px 0px; } #gform_wrapper_2 .mdc-text-field--outlined .mdc-notched-outline .mdc-notched-outline__trailing { border-radius:0px 0px 0px 0px; } #gform_wrapper_2 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__leading, #gform_wrapper_2 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__notch, #gform_wrapper_2 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__trailing { border-color: #ddd; } #gform_wrapper_2 .mdc-switch.mdc-switch--checked .mdc-switch__thumb { border-color: #111; background-color: #111; } #gform_wrapper_2 .mdc-switch__thumb-underlay::before, .mdc-switch__thumb-underlay::after { background-color: #111; } #gform_wrapper_2 .mdc-switch.mdc-switch--checked .mdc-switch__track { border-color: #111; background-color: #111; } #gform_wrapper_2 .gravitizer-switch-wrapper { margin-bottom: 20px; } #gform_wrapper_2 .gravitizer-switch-wrapper label { margin-top: -22px; } #gform_wrapper_2 .gravitizer-switch-wrapper label { color: #111; } #gform_wrapper_2 .gravitizer-switch-wrapper label { font-size: 16px; } #gform_wrapper_2 .mdc-checkbox__native-control:enabled:checked~.mdc-checkbox__background, #gform_wrapper_2 .mdc-checkbox__native-control:enabled:indeterminate~.mdc-checkbox__background { border-color: #111; background-color: #111; } #gform_wrapper_2 .mdc-checkbox .mdc-checkbox__native-control:checked~.mdc-checkbox__background::before, #gform_wrapper_2 .mdc-checkbox .mdc-checkbox__native-control:indeterminate~.mdc-checkbox__background::before { background-color: #111; } #gform_wrapper_2 .gravitizer-checkbox-wrapper .mdc-form-field { margin-bottom: 6px; } #gform_wrapper_2 .gravitizer-checkbox-wrapper .mdc-form-field>label { margin-top: -23px; color: #111; font-size: 16px; } #gform_wrapper_2 { padding: 0px; background-color: #fff; } #gform_wrapper_2 .mdc-radio .mdc-radio__native-control:enabled:not(:checked)+.mdc-radio__background .mdc-radio__outer-circle { border-color: #111; } #gform_wrapper_2 .mdc-checkbox__native-control:enabled:not(:checked):not(:indeterminate)~.mdc-checkbox__background { border-color: #111; } #gform_wrapper_2 textarea { color: #111; } #gform_wrapper_2 .mdc-text-field:not(.mdc-text-field--disabled) .mdc-text-field__input { color: #111; } </style> <style> #gform_wrapper_3 span.name_prefix.name_prefix_select { margin-top: 8px; } #gform_wrapper_3 span.address_country { margin-top: 18px; } #gform_wrapper_3 .mdc-radio .mdc-radio__background::before { background-color:#111111; } #gform_wrapper_3 .mdc-radio .mdc-radio__native-control:enabled:checked+.mdc-radio__background .mdc-radio__outer-circle { border-color: #111111; } #gform_wrapper_3 .mdc-radio .mdc-radio__native-control:enabled+.mdc-radio__background .mdc-radio__inner-circle { border-color:#111111; } #gform_wrapper_3 .gravitizer-radio-wrapper .mdc-form-field { margin-bottom : 15px; } #gform_wrapper_3 .gravitizer-radio-wrapper .mdc-form-field>label { margin-top : -22px; color : inherit; font-size : 16px; } #gform_wrapper_3 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--outlined):not(.mdc-text-field--textarea) .mdc-text-field__input { border-bottom-color : #ddd; } #gform_wrapper_3 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__leading, #gform_wrapper_3 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__notch, #gform_wrapper_3 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__trailing { border-color: #ddd; } #gform_wrapper_3 .mdc-text-field .mdc-line-ripple { background-color: #111; } #gform_wrapper_3 .mdc-text-field--focused:not(.mdc-text-field--disabled) .mdc-floating-label { color: #111; } #gform_wrapper_3 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__leading, #gform_wrapper_3 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__notch, #gform_wrapper_3 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__trailing, #gform_wrapper_3 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__leading, #gform_wrapper_3 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__notch, #gform_wrapper_3 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__trailing { border-color: #111; } #gform_wrapper_3 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--focused) .mdc-floating-label, #gform_wrapper_3 .mdc-text-field--textarea .mdc-floating-label { color: #111; } #gform_wrapper_3 .mdc-floating-label, #gform_wrapper_3 .mdc-text-field--textarea .mdc-floating-label { font-size: 16px; } #gform_wrapper_3 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--focused) .mdc-floating-label { font-size: 16px; } #gform_wrapper_3 .mdc-text-field:not(.mdc-text-field--disabled) .mdc-text-field__icon { color : #111; } #gform_wrapper_3 .mdc-text-field.mdc-text-field--outlined { height:auto; } #gform_wrapper_3 .mdc-text-field--normal input { height:39px; } #gform_wrapper_3 .mdc-text-field--outlined input { height:50px; } #gform_wrapper_3 .mdc-text-field { background:#fff; transition:background 0.3s; } #gform_wrapper_3 .mdc-text-field.mdc-text-field--focused { background:#fff; transition:background 0.3s; } #gform_wrapper_3 .mdc-text-field--outlined .mdc-notched-outline--upgraded .mdc-floating-label--float-above { transform: translateY(-34.75px) scale(0.75); -webkit-transform: translateY(-34.75px) scale(0.75); } #gform_wrapper_3 .mdc-text-field--outlined.mdc-text-field--with-leading-icon .mdc-notched-outline--upgraded .mdc-floating-label--float-above { -webkit-transform: translateY(-34.75px) translateX(-32px) scale(0.75); transform: translateY(-34.75px) translateX(-32px) scale(0.75); } #gform_wrapper_3 .mdc-text-field:not(.mdc-text-field--outlined) .mdc-floating-label--float-above { -webkit-transform: translateY(-27px) translateX(0px) scale(0.75); transform: translateY(-27px) translateX(0px) scale(0.75); } #gform_wrapper_3 .mdc-text-field:not(.mdc-text-field--outlined).mdc-text-field--with-leading-icon .mdc-floating-label--float-above { -webkit-transform: translateY(-27px) translateX(0px) scale(0.75); transform: translateY(-27px) translateX(0px) scale(0.75); } #gform_wrapper_3 .mdc-text-field--outlined .mdc-notched-outline .mdc-notched-outline__leading { border-radius:0px 0px 0px 0px; } #gform_wrapper_3 .mdc-text-field--outlined .mdc-notched-outline .mdc-notched-outline__trailing { border-radius:0px 0px 0px 0px; } #gform_wrapper_3 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__leading, #gform_wrapper_3 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__notch, #gform_wrapper_3 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__trailing { border-color: #ddd; } #gform_wrapper_3 .mdc-switch.mdc-switch--checked .mdc-switch__thumb { border-color: #111; background-color: #111; } #gform_wrapper_3 .mdc-switch__thumb-underlay::before, .mdc-switch__thumb-underlay::after { background-color: #111; } #gform_wrapper_3 .mdc-switch.mdc-switch--checked .mdc-switch__track { border-color: #111; background-color: #111; } #gform_wrapper_3 .gravitizer-switch-wrapper { margin-bottom: 20px; } #gform_wrapper_3 .gravitizer-switch-wrapper label { margin-top: -22px; } #gform_wrapper_3 .gravitizer-switch-wrapper label { color: #111; } #gform_wrapper_3 .gravitizer-switch-wrapper label { font-size: 16px; } #gform_wrapper_3 .mdc-checkbox__native-control:enabled:checked~.mdc-checkbox__background, #gform_wrapper_3 .mdc-checkbox__native-control:enabled:indeterminate~.mdc-checkbox__background { border-color: #111; background-color: #111; } #gform_wrapper_3 .mdc-checkbox .mdc-checkbox__native-control:checked~.mdc-checkbox__background::before, #gform_wrapper_3 .mdc-checkbox .mdc-checkbox__native-control:indeterminate~.mdc-checkbox__background::before { background-color: #111; } #gform_wrapper_3 .gravitizer-checkbox-wrapper .mdc-form-field { margin-bottom: 6px; } #gform_wrapper_3 .gravitizer-checkbox-wrapper .mdc-form-field>label { margin-top: -23px; color: #111; font-size: 16px; } #gform_wrapper_3 { padding: 0px; background-color: #fff; } #gform_wrapper_3 .mdc-radio .mdc-radio__native-control:enabled:not(:checked)+.mdc-radio__background .mdc-radio__outer-circle { border-color: #111; } #gform_wrapper_3 .mdc-checkbox__native-control:enabled:not(:checked):not(:indeterminate)~.mdc-checkbox__background { border-color: #111; } #gform_wrapper_3 textarea { color: #111; } #gform_wrapper_3 .mdc-text-field:not(.mdc-text-field--disabled) .mdc-text-field__input { color: #111; } </style> <style> #gform_wrapper_5 span.name_prefix.name_prefix_select { margin-top: 8px; } #gform_wrapper_5 span.address_country { margin-top: 18px; } #gform_wrapper_5 .mdc-radio .mdc-radio__background::before { background-color:#111111; } #gform_wrapper_5 .mdc-radio .mdc-radio__native-control:enabled:checked+.mdc-radio__background .mdc-radio__outer-circle { border-color: #111111; } #gform_wrapper_5 .mdc-radio .mdc-radio__native-control:enabled+.mdc-radio__background .mdc-radio__inner-circle { border-color:#111111; } #gform_wrapper_5 .gravitizer-radio-wrapper .mdc-form-field { margin-bottom : 15px; } #gform_wrapper_5 .gravitizer-radio-wrapper .mdc-form-field>label { margin-top : -22px; color : inherit; font-size : 16px; } #gform_wrapper_5 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--outlined):not(.mdc-text-field--textarea) .mdc-text-field__input { border-bottom-color : #ddd; } #gform_wrapper_5 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__leading, #gform_wrapper_5 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__notch, #gform_wrapper_5 .mdc-text-field--outlined:not(.mdc-text-field--disabled) .mdc-notched-outline__trailing { border-color: #ddd; } #gform_wrapper_5 .mdc-text-field .mdc-line-ripple { background-color: #111; } #gform_wrapper_5 .mdc-text-field--focused:not(.mdc-text-field--disabled) .mdc-floating-label { color: #111; } #gform_wrapper_5 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__leading, #gform_wrapper_5 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__notch, #gform_wrapper_5 .mdc-text-field--outlined:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__trailing, #gform_wrapper_5 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__leading, #gform_wrapper_5 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__notch, #gform_wrapper_5 .mdc-text-field--textarea:not(.mdc-text-field--disabled).mdc-text-field--focused .mdc-notched-outline__trailing { border-color: #111; } #gform_wrapper_5 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--focused) .mdc-floating-label, #gform_wrapper_5 .mdc-text-field--textarea .mdc-floating-label { color: #111; } #gform_wrapper_5 .mdc-floating-label, #gform_wrapper_5 .mdc-text-field--textarea .mdc-floating-label { font-size: 16px; } #gform_wrapper_5 .mdc-text-field:not(.mdc-text-field--disabled):not(.mdc-text-field--focused) .mdc-floating-label { font-size: 16px; } #gform_wrapper_5 .mdc-text-field:not(.mdc-text-field--disabled) .mdc-text-field__icon { color : #111; } #gform_wrapper_5 .mdc-text-field.mdc-text-field--outlined { height:auto; } #gform_wrapper_5 .mdc-text-field--normal input { height:39px; } #gform_wrapper_5 .mdc-text-field--outlined input { height:50px; } #gform_wrapper_5 .mdc-text-field { background:#fff; transition:background 0.3s; } #gform_wrapper_5 .mdc-text-field.mdc-text-field--focused { background:#fff; transition:background 0.3s; } #gform_wrapper_5 .mdc-text-field--outlined .mdc-notched-outline--upgraded .mdc-floating-label--float-above { transform: translateY(-34.75px) scale(0.75); -webkit-transform: translateY(-34.75px) scale(0.75); } #gform_wrapper_5 .mdc-text-field--outlined.mdc-text-field--with-leading-icon .mdc-notched-outline--upgraded .mdc-floating-label--float-above { -webkit-transform: translateY(-34.75px) translateX(-32px) scale(0.75); transform: translateY(-34.75px) translateX(-32px) scale(0.75); } #gform_wrapper_5 .mdc-text-field:not(.mdc-text-field--outlined) .mdc-floating-label--float-above { -webkit-transform: translateY(-27px) translateX(0px) scale(0.75); transform: translateY(-27px) translateX(0px) scale(0.75); } #gform_wrapper_5 .mdc-text-field:not(.mdc-text-field--outlined).mdc-text-field--with-leading-icon .mdc-floating-label--float-above { -webkit-transform: translateY(-27px) translateX(0px) scale(0.75); transform: translateY(-27px) translateX(0px) scale(0.75); } #gform_wrapper_5 .mdc-text-field--outlined .mdc-notched-outline .mdc-notched-outline__leading { border-radius:0px 0px 0px 0px; } #gform_wrapper_5 .mdc-text-field--outlined .mdc-notched-outline .mdc-notched-outline__trailing { border-radius:0px 0px 0px 0px; } #gform_wrapper_5 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__leading, #gform_wrapper_5 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__notch, #gform_wrapper_5 .mdc-text-field--textarea:not(.mdc-text-field--disabled) .mdc-notched-outline__trailing { border-color: #ddd; } #gform_wrapper_5 .mdc-switch.mdc-switch--checked .mdc-switch__thumb { border-color: #111; background-color: #111; } #gform_wrapper_5 .mdc-switch__thumb-underlay::before, .mdc-switch__thumb-underlay::after { background-color: #111; } #gform_wrapper_5 .mdc-switch.mdc-switch--checked .mdc-switch__track { border-color: #111; background-color: #111; } #gform_wrapper_5 .gravitizer-switch-wrapper { margin-bottom: 20px; } #gform_wrapper_5 .gravitizer-switch-wrapper label { margin-top: -22px; } #gform_wrapper_5 .gravitizer-switch-wrapper label { color: #111; } #gform_wrapper_5 .gravitizer-switch-wrapper label { font-size: 16px; } #gform_wrapper_5 .mdc-checkbox__native-control:enabled:checked~.mdc-checkbox__background, #gform_wrapper_5 .mdc-checkbox__native-control:enabled:indeterminate~.mdc-checkbox__background { border-color: #111; background-color: #111; } #gform_wrapper_5 .mdc-checkbox .mdc-checkbox__native-control:checked~.mdc-checkbox__background::before, #gform_wrapper_5 .mdc-checkbox .mdc-checkbox__native-control:indeterminate~.mdc-checkbox__background::before { background-color: #111; } #gform_wrapper_5 .gravitizer-checkbox-wrapper .mdc-form-field { margin-bottom: 6px; } #gform_wrapper_5 .gravitizer-checkbox-wrapper .mdc-form-field>label { margin-top: -23px; color: #111; font-size: 16px; } #gform_wrapper_5 { padding: 0px; background-color: #fff; } #gform_wrapper_5 .mdc-radio .mdc-radio__native-control:enabled:not(:checked)+.mdc-radio__background .mdc-radio__outer-circle { border-color: #111; } #gform_wrapper_5 .mdc-checkbox__native-control:enabled:not(:checked):not(:indeterminate)~.mdc-checkbox__background { border-color: #111; } #gform_wrapper_5 textarea { color: #111; } #gform_wrapper_5 .mdc-text-field:not(.mdc-text-field--disabled) .mdc-text-field__input { color: #111; } </style><noscript><style>.wp-grid-builder .wpgb-card.wpgb-card-hidden .wpgb-card-wrapper{opacity:1!important;visibility:visible!important;transform:none!important}.wpgb-facet {opacity:1!important;pointer-events:auto!important}.wpgb-facet *:not(.wpgb-pagination-facet){display:none}</style></noscript>  <script async src="https://www.googletagmanager.com/gtag/js?id=G-JGQ3QRN04B"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-JGQ3QRN04B'); </script>  <link rel="icon" href="https://presscouncil.org.au/wp-content/uploads/2023/05/cropped-Screen-Shot-2023-05-09-at-3.18.54-pm-32x32.png" sizes="32x32" /> <link rel="icon" href="https://presscouncil.org.au/wp-content/uploads/2023/05/cropped-Screen-Shot-2023-05-09-at-3.18.54-pm-192x192.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://presscouncil.org.au/wp-content/uploads/2023/05/cropped-Screen-Shot-2023-05-09-at-3.18.54-pm-180x180.png" /> <meta name="msapplication-TileImage" content="https://presscouncil.org.au/wp-content/uploads/2023/05/cropped-Screen-Shot-2023-05-09-at-3.18.54-pm-270x270.png" /> <style type="text/css" id="wp-custom-css"> /* Notification Bar CSS */ .easy-notification-bar-button a { font-weight: normal; position: relative; font-family: 'Roboto'; font-size: 14px; } .easy-notification-bar-button a:after { content: ''; position: absolute; right: -4px; top: 4px; width: 20px; height: 20px; background-position: center; background-size: cover; background-repeat: no-repeat; background-image: url('https://stage.presscouncil.org.au/wp-content/uploads/2022/09/chevron_right_FILL0_wght400_GRAD0_opsz48.png'); } .easy-notification-bar-message, .easy-notification-bar-button a:hover { font-weight: normal; } .easy-notification-bar-message { font-weight: 500; } @media only screen and (max-width: 781px) { .easy-notification-bar .enb-textcenter { text-align: left; } .easy-notification-bar-message { margin-right: 15px; } .easy-notification-bar-button { margin-left: 0; display: none; } .easy-notification-bar-button a { padding: 0; margin:0; display: none; } .easy-notification-bar-button a:after { right: -20px; top: -1px; } .easy-notification-bar-message { font-size: 14px; line-height: 1.3; } } </style> <link rel='stylesheet' id='oxygen-cache-2214-css' href='//presscouncil.org.au/wp-content/uploads/oxygen/css/2214.css?cache=1695973739&ver=6.4.2' type='text/css' media='all' /> <link rel='stylesheet' id='oxygen-cache-1942-css' href='//presscouncil.org.au/wp-content/uploads/oxygen/css/1942.css?cache=1695973741&ver=6.4.2' type='text/css' media='all' /> <link rel='stylesheet' id='oxygen-cache-11-css' href='//presscouncil.org.au/wp-content/uploads/oxygen/css/11.css?cache=1695973768&ver=6.4.2' type='text/css' media='all' /> <link rel='stylesheet' id='oxygen-cache-10-css' href='//presscouncil.org.au/wp-content/uploads/oxygen/css/10.css?cache=1695973769&ver=6.4.2' type='text/css' media='all' /> <link rel='stylesheet' id='oxygen-cache-236-css' href='//presscouncil.org.au/wp-content/uploads/oxygen/css/236.css?cache=1719815422&ver=6.4.2' type='text/css' media='all' /> <link rel='stylesheet' id='oxygen-universal-styles-css' href='//presscouncil.org.au/wp-content/uploads/oxygen/css/universal.css?cache=1719816121&ver=6.4.2' type='text/css' media='all' />  </head> <body class="page-template-default page page-id-236 page-child parent-pageid-133 wp-embed-responsive has-easy-notification-bar oxygen-body" > <div class="easy-notification-bar easy-notification-bar--align_center easy-notification-bar--hidden easy-notification-bar--collapsible"> <div class="easy-notification-bar-container enb-textcenter"> <div class="easy-notification-bar-message"> <a href="https://presscouncil.org.au/document/1850-complainant" rel="noreferrer" target="_blank"> New Adjudication: Herald Sun</a> </div> <div class="easy-notification-bar-button"> <a href="https://presscouncil.org.au/document/1850-complainant" rel="noreferrer" target="_blank">Read more</a> </div> </div> <a class="easy-notification-bar__close" href="#" aria-label="Close notification"><svg width="24px" height="24px" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="currentColor"><path d="M0 0h24v24H0V0z" fill="none"/><path d="M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12 19 6.41z"/></svg></a> </div> <header id="div_block-242-11" class="ct-div-block header-wrap" ><div id="div_block-235-11" class="ct-div-block" ><a id="link_button-78-11" class="ct-link-button complaint-button" href="https://presscouncil.org.au/complaints/make-a-complaint/" >Make A Complaint</a><a id="link_button-75-11" class="ct-link-button latest-adjudications-button" href="https://presscouncil.org.au/latest-adjudications/" >Latest Adjudications</a><div id="div_block-95-11" class="ct-div-block nav-search-wrap" > <div id="-wpgb-facet-96-11" class="oxy-wpgb-facet " ><div class="wpgb-facet wpgb-loading wpgb-facet-3" data-facet="3" data-grid="2"> <h4 class="wpgb-facet-title">Search</h4> <fieldset> <legend class="wpgb-facet-title wpgb-sr-only">Search</legend> <div class="wpgb-search-facet"><label> <span class="wpgb-sr-only">Search</span> <input class="wpgb-input" type="search" name="search" placeholder="Search" value="" autocomplete="off"> <svg class="wpgb-input-icon" viewBox="0 0 24 24" height="16" width="16" aria-hidden="true" focusable="false"><path fill="currentColor" d="M18.932 16.845a10.206 10.206 0 0 0 2.087-6.261A10.5 10.5 0 0 0 10.584 0a10.584 10.584 0 0 0 0 21.168 9.9 9.9 0 0 0 6.261-2.087l4.472 4.472a1.441 1.441 0 0 0 2.087 0 1.441 1.441 0 0 0 0-2.087zm-8.348 1.193a7.508 7.508 0 0 1-7.6-7.453 7.6 7.6 0 0 1 15.2 0 7.508 7.508 0 0 1-7.6 7.452z"></path></svg> </label><button type="button" class="wpgb-clear-button" hidden><span class="wpgb-sr-only">Clear</span><svg viewBox="0 0 20 20" height="20" width="100%" aria-hidden="true" focusable="false"><path fill="currentColor" d="M12.549 14.737l-2.572-2.958-2.57 2.958a1.2 1.2 0 01-1.812-1.574L8.387 9.95 5.594 6.737a1.2 1.2 0 01.119-1.693 1.2 1.2 0 011.693.119l2.571 2.958 2.571-2.958a1.2 1.2 0 011.693-.119 1.2 1.2 0 01.119 1.693L11.567 9.95l2.793 3.213a1.2 1.2 0 11-1.811 1.574z"></path></svg></button></div> </fieldset> </div></div> <div id="-wpgb-facet-99-11" class="oxy-wpgb-facet " ><div class="wpgb-facet wpgb-loading wpgb-facet-11" data-facet="11" data-grid="2"> <h4 class="wpgb-facet-title">Nav Search Submit</h4> <button type="button" class="wpgb-button wpgb-apply" name="nav_search_submit">.</button></div></div> </div><div id="div_block-811-11" class="ct-div-block mobile-searc-button" ></div> <div id="-lightbox-812-11" class="oxy-lightbox woocommerce" ><div id="link-lightbox-812-11" class="oxy-lightbox_link " ></div><div class="oxy-lightbox_inner" data-src="true" data-inner-content="true" data-click-selector=".mobile-searc-button" data-multiple="false" data-loop="false" data-type="inline" data-small-btn="true" data-iframe-preload="true" data-toolbar="false" data-thumbs="false" data-duration="300" data-fullscreen="" data-autofocus="true" data-backfocus="true" data-trapfocus="true" data-nav-icon="FontAwesomeicon-chevron-left" data-close-icon="FontAwesomeicon-close" data-small-close-icon="Lineariconsicon-cross" data-zoom-icon="FontAwesomeicon-search" data-share-icon="" data-download-icon="FontAwesomeicon-download" data-prepend="false" data-swipe="false" ><div id="text_block-819-11" class="ct-text-block" >Search website</div><div id="div_block-828-11" class="ct-div-block mobile-search-wrap" > <div id="-wpgb-facet-821-11" class="oxy-wpgb-facet " ><div class="wpgb-facet wpgb-loading wpgb-facet-3" data-facet="3" data-grid="2"> <h4 class="wpgb-facet-title">Search</h4> <fieldset> <legend class="wpgb-facet-title wpgb-sr-only">Search</legend> <div class="wpgb-search-facet"><label> <span class="wpgb-sr-only">Search</span> <input class="wpgb-input" type="search" name="search" placeholder="Search" value="" autocomplete="off"> <svg class="wpgb-input-icon" viewBox="0 0 24 24" height="16" width="16" aria-hidden="true" focusable="false"><path fill="currentColor" d="M18.932 16.845a10.206 10.206 0 0 0 2.087-6.261A10.5 10.5 0 0 0 10.584 0a10.584 10.584 0 0 0 0 21.168 9.9 9.9 0 0 0 6.261-2.087l4.472 4.472a1.441 1.441 0 0 0 2.087 0 1.441 1.441 0 0 0 0-2.087zm-8.348 1.193a7.508 7.508 0 0 1-7.6-7.453 7.6 7.6 0 0 1 15.2 0 7.508 7.508 0 0 1-7.6 7.452z"></path></svg> </label><button type="button" class="wpgb-clear-button" hidden><span class="wpgb-sr-only">Clear</span><svg viewBox="0 0 20 20" height="20" width="100%" aria-hidden="true" focusable="false"><path fill="currentColor" d="M12.549 14.737l-2.572-2.958-2.57 2.958a1.2 1.2 0 01-1.812-1.574L8.387 9.95 5.594 6.737a1.2 1.2 0 01.119-1.693 1.2 1.2 0 011.693.119l2.571 2.958 2.571-2.958a1.2 1.2 0 011.693-.119 1.2 1.2 0 01.119 1.693L11.567 9.95l2.793 3.213a1.2 1.2 0 11-1.811 1.574z"></path></svg></button></div> </fieldset> </div></div> <div id="-wpgb-facet-826-11" class="oxy-wpgb-facet " ><div class="wpgb-facet wpgb-loading wpgb-facet-24" data-facet="24" data-grid="2"> <h4 class="wpgb-facet-title">Mobile Search Input</h4> <button type="button" class="wpgb-button wpgb-apply" name="mobile_search_input">.</button></div></div> </div></div></div> </div><div id="div_block-246-11" class="ct-div-block" ><div id="div_block-471-11" class="ct-div-block" ><a id="link-477-11" class="ct-link" href="/" ><img id="image-473-11" alt="" src="https://presscouncil.org.au/wp-content/uploads/2021/11/APC_Web-Logo_1-1_optimised.svg" class="ct-image"/></a></div><div id="div_block-474-11" class="ct-div-block mobile-menu-wrap" ><div id="text_block-837-11" class="ct-text-block" >Menu</div></div> <nav id="-mega-menu-518-11" class="oxy-mega-menu " ><ul class="oxy-inner-content oxy-mega-menu_inner" data-trigger=".mobile-menu-wrap" data-hovertabs="true" data-odelay="0" data-cdelay="20" data-duration="49" data-mouseover="false" data-hash-close="false" data-auto-aria="true" data-prevent-scroll="true" data-type="individual" > <li id="-mega-dropdown-520-11" class="oxy-mega-dropdown " ><a target="_self" href="/" class="oxy-mega-dropdown_link oxy-mega-dropdown_just-link " data-disable-link="disable" data-expanded="disable" ><span class="oxy-mega-dropdown_link-text">Home</span></a></li> <li id="-mega-dropdown-690-11" class="oxy-mega-dropdown " ><a href="#dropdown" class="oxy-mega-dropdown_link " data-disable-link="disable" data-expanded="disable" ><span class="oxy-mega-dropdown_link-text">About us</span><span class="oxy-mega-dropdown_icon"><svg id="icon-mega-dropdown-690-11"><use xlink:href="#FontAwesomeicon-angle-down"></use></svg></span></a><div class="oxy-mega-dropdown_inner oxy-header-container" data-icon="FontAwesomeicon-angle-down"><div class="oxy-mega-dropdown_container"><div class="oxy-inner-content oxy-mega-dropdown_content oxy-header-container"><div id="new_columns-528-11" class="ct-new-columns submenu-wrapper-col" ><div id="div_block-529-11" class="ct-div-block megamenu-items-wrap" ><a id="link-530-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/about-us/what-we-do/" ><div id="text_block-531-11" class="ct-text-block submenu-title" ><span id="span-840-11" class="ct-span" >What we do</span></div><div id="text_block-532-11" class="ct-text-block submenu-description" ><span id="span-842-11" class="ct-span" >The council is responsible for promoting high standards of media practice, community access to information of public interest, and freedom of expression through the media</span></div><div id="div_block-533-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-534-11" class="ct-text-block oxel_icon_button_text" ><span id="span-844-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-535-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-535-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-536-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/about-us/who-we-are/" ><div id="text_block-537-11" class="ct-text-block submenu-title" ><span id="span-845-11" class="ct-span" >Who we are</span></div><div id="text_block-538-11" class="ct-text-block submenu-description" ><span id="span-847-11" class="ct-span" >The Australian Press Council consists of an independent Chair, members, publisher members and their constituent bodies, the MEAA and a Secretariat.</span></div><div id="div_block-539-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-540-11" class="ct-text-block oxel_icon_button_text" ><span id="span-849-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-541-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-541-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><div id="div_block-556-11" class="ct-div-block megamenu-close" ><div id="div_block-557-11" class="ct-div-block close-icon" ></div><div id="text_block-558-11" class="ct-text-block oxel_icon_button_text" >Close</div></div><a id="div_block-691-11" class="ct-link overview-link" href="https://presscouncil.org.au/about-us" ><div id="text_block-693-11" class="ct-text-block oxel_icon_button_text overview-link-text" >About Us Overview</div><div id="fancy_icon-695-11" class="ct-fancy-icon" ><svg id="svg-fancy_icon-695-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></a></div></div></div></div></div></li> <li id="-mega-dropdown-523-11" class="oxy-mega-dropdown " ><a href="#dropdown" class="oxy-mega-dropdown_link " data-disable-link="disable" data-expanded="disable" ><span class="oxy-mega-dropdown_link-text">Standards</span><span class="oxy-mega-dropdown_icon"><svg id="icon-mega-dropdown-523-11"><use xlink:href="#FontAwesomeicon-angle-down"></use></svg></span></a><div class="oxy-mega-dropdown_inner oxy-header-container" data-icon="FontAwesomeicon-angle-down"><div class="oxy-mega-dropdown_container"><div class="oxy-inner-content oxy-mega-dropdown_content oxy-header-container"><div id="new_columns-562-11" class="ct-new-columns submenu-wrapper-col" ><div id="div_block-563-11" class="ct-div-block megamenu-items-wrap" ><a id="link-564-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/standards/statement-of-principles/" ><div id="text_block-565-11" class="ct-text-block submenu-title" ><span id="span-850-11" class="ct-span" >Statements of Principles</span></div><div id="text_block-566-11" class="ct-text-block submenu-description" ><span id="span-852-11" class="ct-span" >The Council's Statements of Principles are binding on all publications which are subject to its jurisdiction.</span></div><div id="div_block-567-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-568-11" class="ct-text-block oxel_icon_button_text" ><span id="span-854-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-569-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-569-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-570-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/standards/specific-standards/" ><div id="text_block-571-11" class="ct-text-block submenu-title" ><span id="span-856-11" class="ct-span" >Specific Standards</span></div><div id="text_block-572-11" class="ct-text-block submenu-description" ><span id="span-858-11" class="ct-span" >The Press Council's Statement of General Principles forms part of its Standards of Practice which are binding on all print and online publishers that are members. </span></div><div id="div_block-573-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-574-11" class="ct-text-block oxel_icon_button_text" ><span id="span-860-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-575-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-575-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-576-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/standards/advisory-guidelines/" ><div id="text_block-577-11" class="ct-text-block submenu-title" ><span id="span-862-11" class="ct-span" >Advisory Guidelines</span></div><div id="text_block-578-11" class="ct-text-block submenu-description" ><span id="span-864-11" class="ct-span" >The Press Council's Statement of General Principles forms part of its Standards of Practice which are binding on all print and online publishers that are members. </span></div><div id="div_block-579-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-580-11" class="ct-text-block oxel_icon_button_text" ><span id="span-866-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-581-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-581-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><div id="div_block-697-11" class="ct-div-block megamenu-close" ><div id="div_block-698-11" class="ct-div-block close-icon" ></div><div id="text_block-699-11" class="ct-text-block oxel_icon_button_text" >Close</div></div><a id="div_block-713-11" class="ct-link overview-link" href="https://presscouncil.org.au/standards" ><div id="text_block-716-11" class="ct-text-block oxel_icon_button_text overview-link-text" >Standards Overview</div><div id="fancy_icon-718-11" class="ct-fancy-icon" ><svg id="svg-fancy_icon-718-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></a></div></div></div></div></div></li> <li id="-mega-dropdown-524-11" class="oxy-mega-dropdown " ><a href="#dropdown" class="oxy-mega-dropdown_link " data-disable-link="disable" data-expanded="disable" ><span class="oxy-mega-dropdown_link-text">Complaints</span><span class="oxy-mega-dropdown_icon"><svg id="icon-mega-dropdown-524-11"><use xlink:href="#FontAwesomeicon-angle-down"></use></svg></span></a><div class="oxy-mega-dropdown_inner oxy-header-container" data-icon="FontAwesomeicon-angle-down"><div class="oxy-mega-dropdown_container"><div class="oxy-inner-content oxy-mega-dropdown_content oxy-header-container"><div id="new_columns-588-11" class="ct-new-columns submenu-wrapper-col" ><div id="div_block-589-11" class="ct-div-block megamenu-items-wrap" ><a id="link-590-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/complaints/information-for-complainants/" ><div id="text_block-591-11" class="ct-text-block submenu-title" ><span id="span-867-11" class="ct-span" >Information for complainants</span></div><div id="text_block-592-11" class="ct-text-block submenu-description" ><span id="span-869-11" class="ct-span" >What can be complained about<br /> Who can complain<br /> How to make a complaint</span></div><div id="div_block-593-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-594-11" class="ct-text-block oxel_icon_button_text" ><span id="span-871-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-595-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-595-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-596-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/complaints/handling-of-complaints/" ><div id="text_block-597-11" class="ct-text-block submenu-title" ><span id="span-873-11" class="ct-span" >Handling of complaints</span></div><div id="text_block-598-11" class="ct-text-block submenu-description" ><span id="span-875-11" class="ct-span" >Council processes for investigation, mediation and adjudication</span></div><div id="div_block-599-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-600-11" class="ct-text-block oxel_icon_button_text" ><span id="span-877-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-601-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-601-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-602-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/complaints/make-a-complaint/" ><div id="text_block-603-11" class="ct-text-block submenu-title" ><span id="span-879-11" class="ct-span" >Make a complaint</span></div><div id="text_block-604-11" class="ct-text-block submenu-description" ><span id="span-881-11" class="ct-span" >The fastest way is using our online complaints form here.</span></div><div id="div_block-605-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-606-11" class="ct-text-block oxel_icon_button_text" ><span id="span-883-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-607-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-607-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><div id="div_block-767-11" class="ct-div-block megamenu-close" ><div id="div_block-768-11" class="ct-div-block close-icon" ></div><div id="text_block-769-11" class="ct-text-block oxel_icon_button_text" >Close</div></div><a id="link-783-11" class="ct-link overview-link" href="https://presscouncil.org.au/complaints" ><div id="text_block-784-11" class="ct-text-block oxel_icon_button_text overview-link-text" >Complaints Overview</div><div id="fancy_icon-785-11" class="ct-fancy-icon" ><svg id="svg-fancy_icon-785-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></a></div></div></div></div></div></li> <li id="-mega-dropdown-525-11" class="oxy-mega-dropdown " ><a href="#dropdown" class="oxy-mega-dropdown_link " data-disable-link="disable" data-expanded="disable" ><span class="oxy-mega-dropdown_link-text">Policy</span><span class="oxy-mega-dropdown_icon"><svg id="icon-mega-dropdown-525-11"><use xlink:href="#FontAwesomeicon-angle-down"></use></svg></span></a><div class="oxy-mega-dropdown_inner oxy-header-container" data-icon="FontAwesomeicon-angle-down"><div class="oxy-mega-dropdown_container"><div class="oxy-inner-content oxy-mega-dropdown_content oxy-header-container"><div id="new_columns-612-11" class="ct-new-columns submenu-wrapper-col" ><div id="div_block-613-11" class="ct-div-block megamenu-items-wrap" ><a id="link-614-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/policy/statements-and-submissions/" ><div id="text_block-615-11" class="ct-text-block submenu-title" ><span id="span-885-11" class="ct-span" >Statements and submissions</span></div><div id="text_block-616-11" class="ct-text-block submenu-description" ><span id="span-887-11" class="ct-span" >The Australian Press Council makes statements and submissions on a range of public policy issues within its areas of interest.</span></div><div id="div_block-617-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-618-11" class="ct-text-block oxel_icon_button_text" ><span id="span-889-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-619-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-619-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-620-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/policy/a-charter-for-a-free-press-in-australia/" ><div id="text_block-621-11" class="ct-text-block submenu-title" ><span id="span-891-11" class="ct-span" >A Charter For a Free Press Australia</span></div><div id="text_block-622-11" class="ct-text-block submenu-description" ><span id="span-893-11" class="ct-span" >The Australian Press Council encourages other organisations to adopt its Charter for a Free Press.</span></div><div id="div_block-623-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-624-11" class="ct-text-block oxel_icon_button_text" ><span id="span-895-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-625-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-625-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-626-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/policy/other-materials/" ><div id="text_block-627-11" class="ct-text-block submenu-title" ><span id="span-897-11" class="ct-span" >Other materials</span></div><div id="text_block-628-11" class="ct-text-block submenu-description" ><span id="span-899-11" class="ct-span" >Including media comment, research reports, issues papers and summaries of Round Tables or other consultations.</span></div><div id="div_block-629-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-630-11" class="ct-text-block oxel_icon_button_text" ><span id="span-901-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-631-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-631-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><div id="div_block-742-11" class="ct-div-block megamenu-close" ><div id="div_block-743-11" class="ct-div-block close-icon" ></div><div id="text_block-744-11" class="ct-text-block oxel_icon_button_text" >Close</div></div><a id="link-787-11" class="ct-link overview-link" href="https://presscouncil.org.au/policy" ><div id="text_block-788-11" class="ct-text-block oxel_icon_button_text overview-link-text" >Policy Overview</div><div id="fancy_icon-789-11" class="ct-fancy-icon" ><svg id="svg-fancy_icon-789-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></a></div></div></div></div></div></li> <li id="-mega-dropdown-634-11" class="oxy-mega-dropdown " ><a href="#dropdown" class="oxy-mega-dropdown_link " data-disable-link="disable" data-expanded="disable" ><span class="oxy-mega-dropdown_link-text">News & Activities</span><span class="oxy-mega-dropdown_icon"><svg id="icon-mega-dropdown-634-11"><use xlink:href="#FontAwesomeicon-angle-down"></use></svg></span></a><div class="oxy-mega-dropdown_inner oxy-header-container" data-icon="FontAwesomeicon-angle-down"><div class="oxy-mega-dropdown_container"><div class="oxy-inner-content oxy-mega-dropdown_content oxy-header-container"><div id="new_columns-656-11" class="ct-new-columns submenu-wrapper-col" ><div id="div_block-657-11" class="ct-div-block megamenu-items-wrap" ><a id="link-658-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/news-activities/media-releases-statements-articles-interviews/" ><div id="text_block-659-11" class="ct-text-block submenu-title" ><span id="span-903-11" class="ct-span" >Media releases and statements</span></div><div id="text_block-660-11" class="ct-text-block submenu-description" ><span id="span-905-11" class="ct-span" >A selection of media releases, announcements and interviews.</span></div><div id="div_block-661-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-662-11" class="ct-text-block oxel_icon_button_text" ><span id="span-907-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-663-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-663-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-664-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/news-activities/events/" ><div id="text_block-665-11" class="ct-text-block submenu-title" ><span id="span-909-11" class="ct-span" >Events</span></div><div id="text_block-666-11" class="ct-text-block submenu-description" ><span id="span-911-11" class="ct-span" >Events and activities organised by the Council.</span></div><div id="div_block-667-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-668-11" class="ct-text-block oxel_icon_button_text" ><span id="span-913-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-669-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-669-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-670-11" class="ct-link sub-menu-item-wrap" href="https://presscouncil.org.au/news-activities/education-resources/" ><div id="text_block-671-11" class="ct-text-block submenu-title" ><span id="span-915-11" class="ct-span" >Educational Activities</span></div><div id="text_block-672-11" class="ct-text-block submenu-description" ><span id="span-917-11" class="ct-span" >Related publications provided by external parties.</span></div><div id="div_block-673-11" class="ct-div-block oxel_icon_button__container megamenu-learn-more" role="button"><div id="text_block-674-11" class="ct-text-block oxel_icon_button_text" ><span id="span-919-11" class="ct-span" >Learn more</span></div><div id="fancy_icon-675-11" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-675-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><div id="div_block-756-11" class="ct-div-block megamenu-close" ><div id="div_block-757-11" class="ct-div-block close-icon" ></div><div id="text_block-758-11" class="ct-text-block oxel_icon_button_text" >Close</div></div><a id="div_block-762-11" class="ct-link overview-link" href="https://presscouncil.org.au/news-activities" ><div id="text_block-765-11" class="ct-text-block oxel_icon_button_text overview-link-text" >News & Activities Overview</div><div id="fancy_icon-766-11" class="ct-fancy-icon" ><svg id="svg-fancy_icon-766-11"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></a></div></div></div></div></div></li> <li id="-mega-dropdown-678-11" class="oxy-mega-dropdown " ><a target="_self" href="https://www.presscouncil.org.au/publications" class="oxy-mega-dropdown_link oxy-mega-dropdown_just-link " data-disable-link="disable" data-expanded="disable" ><span class="oxy-mega-dropdown_link-text">Publications</span></a></li> <li id="-mega-dropdown-680-11" class="oxy-mega-dropdown " ><a target="_self" href="https://www.presscouncil.org.au/contact" class="oxy-mega-dropdown_link oxy-mega-dropdown_just-link " data-disable-link="disable" data-expanded="disable" ><span class="oxy-mega-dropdown_link-text">Contact</span></a></li> </ul></nav> </div></header><div id='inner_content-3-228' class='ct-inner-content'><section id="section-2-236" class=" ct-section banner-section full-width-mobile" ><div class="ct-section-inner-wrap"><div id="div_block-3-236" class="ct-div-block banner-section-title-wrap short-banner" ><div id="div_block-4-236" class="ct-div-block " ><div id="div_block-212-236" class="ct-div-block breadcrumb-wrap breadcrumb-wrap-black" ><div id="div_block-209-234" class="ct-div-block breadcrumb-wrap breadcrumb-wrap-black" ><a id="link_text-210-234" class="ct-link-text breadcrumb-item breadcrumb-item-black" href="https://presscouncil.org.au/" >Home</a><div id="text_block-211-234" class="ct-text-block breadcrumb-item" > / </div><a id="link_text-212-234" class="ct-link-text breadcrumb-item" href="https://presscouncil.org.au/complaints/" >Complaints</a></div></div><h1 id="headline-7-236" class="ct-headline page-title"><span id="span-360-236" class="ct-span" >Handling of complaints</span></h1></div></div><div id="div_block-8-236" class="ct-div-block banner-section-content-wrap" ><div id="div_block-69-236" class="ct-div-block subnav-section" ><h4 id="headline-70-236" class="ct-headline">On this page</h4><div id="div_block-71-236" class="ct-div-block subnav-wrap" ><a id="link_text-72-236" class="ct-link-text subnav-item" href="#div_block-192-236" target="_self" >The Council's role</a><a id="link_text-73-236" class="ct-link-text subnav-item" href="#div_block-14-236" target="_self" >Complaints handling process</a></div></div><div id="div_block-191-236" class="ct-div-block" ><div id="div_block-192-236" class="ct-div-block col-content-wrap" ><div id="div_block-193-236" class="ct-div-block" ></div><h2 id="headline-194-236" class="ct-headline page-sub-title"><span id="span-227-236" class="ct-span" >The Council’s role</span></h2></div><div id="div_block-195-236" class="ct-div-block" ><div id="text_block-229-236" class="ct-text-block" ><span id="span-231-236" class="ct-span" ><p>The main roles which the Australian Press Council may undertake when handling complaints include:</p> <ul> <li>investigating and considering the complaint;</li> <li>seeking to facilitate an outcome acceptable to the complainant and the publication;</li> <li>providing information and comment about the relevance of the Council's Standards of Practice to the particular circumstances;</li> <li>making an adjudication, where appropriate, as to whether the publication has breached the Council’s Standards of Practice.</li> </ul> <p>Adjudications must be published by the publication in accordance with the Council’s specific requirements.</p> <p> </p> <p>The Council has no power to order compensation, fines or other financial sanctions. Where a complaint is upheld, the adjudication may also include a reprimand or censure, and may explicitly call for (but not require) apologies, retractions, corrections or other specified remedial action by the publisher. The Council may also call for specific measures to prevent recurrence of the type of breach in question.</p> </span></div></div></div><div id="div_block-13-236" class="ct-div-block" ><div id="div_block-14-236" class="ct-div-block " ><div id="div_block-15-236" class="ct-div-block" ></div><h2 id="headline-16-236" class="ct-headline page-sub-title"><span id="span-233-236" class="ct-span" >Complaint handling process</span></h2><div id="text_block-235-236" class="ct-text-block" ><span id="span-236-236" class="ct-span" ><p>The Council’s procedures for handling of complaints can be divided into the following three stages:</p> <ul> <li>Reception of complaints</li> <li>Level 1: Consideration by Council staff</li> <li>Level 2: Consideration by Adjudication Panel</li> </ul> </span></div></div></div><div id="div_block-201-236" class="ct-div-block" ><div id="div_block-202-236" class="ct-div-block col-content-wrap" ><div id="div_block-203-236" class="ct-div-block" ></div><h2 id="headline-204-236" class="ct-headline page-sub-title"><span id="span-238-236" class="ct-span" >Reception of complaints</span></h2></div><div id="div_block-205-236" class="ct-div-block" > <div id="-read-more-less-225-236" class="oxy-read-more-less " ><div id="-read-more-less-225-236-inner" class="oxy-read-more-inner oxy-inner-content" data-margin="50" data-speed="400" data-open="Read more" data-close="Show less" data-iconopen="FontAwesomeicon-plus" data-icon="disable"><div id="text_block-241-236" class="ct-text-block" ><span id="span-243-236" class="ct-span" ><h3>Initial Assessment</h3> <p> </p> <p>After receiving the complaint, a member of the Council’s complaints-handling staff obtains any further details considered necessary. A decision is then made whether the complaint should not be considered further because:</p> <ul> <li>it does not meet the requirements about what can be complained about, or who can make a complaint, or when and how a complaint should be made (see <strong><a href="https://presscouncil.org.au/complaints/information-for-complainants/" target="_blank" rel="noopener">Information for complainants</a></strong>);</li> <li>it is more appropriate for consideration by some other process (such as the Council considering whether to issue or amend a relevant Standard of Practice; or referring the complaint for consideration by another organisation);</li> <li>Council has facilitated a form of redress and/or the publication has sufficiently remedied the matter;</li> <li>it is unlikely that a breach of the Council's Standards of Practice has occurred or else the possible breach is not sufficiently serious to justify referral for adjudication;</li> <li>the issues raised in the complaint are the same as or similar to an issue or subject that has or is being considered;</li> <li>the extent to which consideration of the complaint might require the commitment of greater resources by the Council, the publication or the complainant than is reasonably proportionate to the significance of the possible breaches; or</li> <li>for some other reason, the complaint is inappropriate for further consideration by the Council.</li> </ul> <p> </p> <p>In some circumstances, the complainant may be asked to raise the matter directly with the publication.</p> <p> </p> <p> </p> <h3>“Primary complaints”</h3> <p> </p> <p>Where a complainant is personally identified or directly affected by the published material, the complaint may be considered as a "primary complaint".</p> <p> </p> <h3>“Secondary complaints”</h3> <p> </p> <p>Where the complainant is not personally identified or directly affected by the published material, the complaint may be considered as a “secondary complaint”.</p> <p>In this situation, the following considerations are taken into account, in addition to those mentioned above, when deciding whether the matter should be considered further:</p> <ul> <li>the risk of aggravating any possible invasion of privacy or other harm caused to people or organisations directly affected by the material;</li> <li>the extent to which informing the complainant, the media industry and the general public whether a particular type of breach has occurred may provide an important example of the application of the Council’s Standards, even if those directly affected by it do not wish to make or endorse a complaint themselves or they cannot be contacted;</li> <li>the extent to which consideration of the complaint might require the commitment of greater resources by the Council, the publication or the complainant than is reasonably proportionate to the significance of the possible breaches;</li> <li>the need for the APC to allocate its resources fairly and equitably across all the complaints it receives about reporting on a number and variety of issues and events, as well as across the other areas of work within its Constitutional ambit;</li> <li>the feasibility of considering the complaint in a way which will satisfactorily address any concerns arising from the above factors.</li> </ul> <p> </p> <p> </p> <h3>Notification of complaint to publication</h3> <p> </p> <p>Unless it is determined to discontinue consideration of the complaint, the publication will be promptly notified of the complaint.</p> <p> </p> <p> </p> <h3>Referral to level 1 or discontinuance</h3> <p> </p> <p>Unless the complaint has been discontinued or resolved as a result of these initial processes, it will be referred to Level 1 for further consideration by the Council staff.</p> <p> </p> <p>If it is determined to discontinue consideration, the complainant (other than secondary complainants) will be informed accordingly and may seek review of that decision, provided the request is received within seven days of being notified. For further information, see <strong><a href="https://presscouncil.org.au/wp-content/uploads/2021/11/Review_of_Decisions_Fact_Sheet_V1_14.12.20.pdf" target="_blank" rel="noopener">Review of Decisions</a></strong>. The discontinuance will not be reversed on review unless the grounds for doing so are very strong.</p> <p> </p> <p>If a review is not sought, or is unsuccessful, the publication will then be notified of the discontinuance.</p> </span></div></div><a class="oxy-read-more-link"><span class="oxy-read-more-link_text">Read more</span></a></div> </div></div><div id="div_block-90-236" class="ct-div-block" ><div id="div_block-91-236" class="ct-div-block col-content-wrap" ><div id="div_block-92-236" class="ct-div-block" ></div><h2 id="headline-93-236" class="ct-headline page-sub-title"><span id="span-249-236" class="ct-span" >Level 1: Consideration by Council staff</span></h2></div><div id="div_block-94-236" class="ct-div-block" > <div id="-read-more-less-244-236" class="oxy-read-more-less " ><div id="-read-more-less-244-236-inner" class="oxy-read-more-inner oxy-inner-content" data-margin="50" data-speed="400" data-open="Read more" data-close="Show less" data-iconopen="FontAwesomeicon-plus" data-icon="disable"><div id="text_block-245-236" class="ct-text-block" ><span id="span-246-236" class="ct-span" ><p>This outlines the main processes for consideration of complaints by Council staff (known as Level 1). In practice, the great majority of complaints are finalised at this stage.</p> <p> </p> <p>If a matter is referred to Level 1, the Council's complaints-handling staff undertakes consideration and, if necessary, investigation of the issues before deciding whether to seek a response from the publication.</p> <p> </p> <p>There may be further communication with the complainant and the publication in order to clarify the issues and, where appropriate, explore the possibility of an outcome which both are willing to accept. This may involve a request for response being sent to the publication that identifies particular issues on which the Council is seeking information or comment from the publication.</p> <p> </p> <p> </p> <h3>Possible outcomes</h3> <p> </p> <p>Possible outcomes from discussions with publications which may fully or partially address complainants' concerns include:</p> <ul> <li>An explanation of why the material was published;</li> <li>An informal expression of regret by the publication;</li> <li>Publication of balancing material (e.g. a reply by or on behalf of the complainant);</li> <li>Publication of a correction, clarification or apology in an agreed form;</li> <li>Amendment or removal of material on a website;</li> <li>Commitments about future coverage of particular people or issues; or</li> <li>Commitments to standards training and education</li> </ul> <p> </p> <p> </p> <h3>Discontinuance</h3> <p> </p> <p>Consideration of a complaint is discontinued at Level 1 if:</p> <ul> <li>The complainant has withdrawn the complaint or has not responded to communication from the Council within a reasonable period;</li> <li>It is more appropriate for consideration by some other process (such as the Council considering whether to issue or amend a relevant Standard of Practice; or referring the complaint for consideration by another organisation);</li> <li>Council has facilitated a form of redress and/or the publication has sufficiently remedied the matter;</li> <li>It is unlikely that a breach of the Council's Standards of Practice has occurred or else the possible breach is not sufficiently serious to justify referral to adjudication;</li> <li>The extent to which consideration of the complaint might require the commitment of greater resources by the Council, the publication or the complainant than is reasonably proportionate to the significance of the possible breaches;</li> <li>The issues raised in the complaint are the same as or similar to an issue or subject that has or is being considered; or</li> <li>For some other reason, the complaint is inappropriate for further consideration by the Council.</li> </ul> <p> </p> <p>When considering whether a “secondary complaint” should be discontinued, account is also taken of the factors mentioned under the heading “Secondary complaints”.</p> <p> </p> <p>A complainant (other than a secondary complainant) can seek review of a decision to discontinue. The request must be received within seven days of the complainant being notified of the decision. For further information, see <a href="https://presscouncil.org.au/wp-content/uploads/2021/11/Review_of_Decisions_Fact_Sheet_V1_14.12.20.pdf" target="_blank" rel="noopener">Review of Decisions.</a> The original decision is not changed on review unless the grounds for doing so are very strong.</p> <p> </p> <p> </p> <h3>Consideration of systemic investigation</h3> <p> </p> <p>In addition to considering individual Complaints, the Council may also look at the reporting of an issue or subject in print and online publications.</p> <p> </p> <p>By identifying potential systemic issues, the Council can work with publications and the community to improve media standards and minimise complaints.</p> <p>For further information, see the <strong><a href="https://presscouncil.org.au/wp-content/uploads/2022/10/Systemic-Investigations-Fact-Sheet-Approved-05.2021.pdf" target="_blank" rel="noopener">fact sheet</a></strong> on Systemic Investigations.</p> <p> </p> <p> </p> <h3>Consideration of referral to an adjudication process</h3> <p> </p> <p>If the complaint has not been discontinued or resolved during the Level 1 stage, it will be considered whether it should be referred to an adjudication process. To do so, a Provisional Summary of Issues (PSOI) may be prepared which takes into account information and comments provided by the complainant and the publication. The PSOI will include:</p> <ul> <li>The relevant wording or other aspects of the published material in question;</li> <li>The relevant parts of the Council’s Standards of Practice; and</li> <li>Facts and issues relating to the complaint.</li> </ul> <p> </p> <p>The PSOI will be sent to the complainant (other than secondary complainants) for comment and then, after consideration of any such comment, will be sent to the publication for a response. The complainant and the publication will be given an opportunity at that time to suggest supplementary material which they consider should be taken into account. These responses will be considered to determine whether to refer the complaint to adjudication.</p> <p> </p> <p>When the complainant’s comment is sought, the complainant will be advised that their name and some details of their complaint are likely to be disclosed publicly if an adjudication is made. Any request for confidentiality must be made at this stage, before a decision is made whether to refer the matter to adjudication. A later request will be considered only in exceptional circumstances.</p> <p> </p> <h3>Letters of Advice</h3> <p> </p> <p>If a complaint is not referred to an Adjudication Panel, it may be decided that in addition to discontinuing the matter, a formal Letter of Advice may be sent to the publication about any substantial risks of breach of the Council’s Standards of Practice that are relevant to publishing material of the kind in question.</p> <p>The Letter of Advice may identify factors which increased or reduced the risk of breach in the particular case and provide advice about any action which may reduce the risk in future. In order to provide general guidance for other publications and for members of the public, any such advice may subsequently be made public without identifying the publication or complainant.</p> <p> </p> <p> </p> <h3>Referral to adjudication</h3> <p> </p> <p>In referring a complaint to adjudication, the following will be considered:</p> <ul> <li>The seriousness, novelty and complexity of the issues; and</li> <li>The facts, issues and evidence involved and the need for oral submissions by the parties.</li> </ul> <p> </p> <p>These factors will inform the decision to refer the complaint to either a Direct or Full Adjudication Panel (these terms are explained below).</p> <p> </p> <p>In appropriate circumstances, guided by the rules of natural justice, the Council may request or receive further information from one or both of the parties.</p> <p> </p> <p>Adjudication Panels are made up of a Chair (either the Council Chair, Vice Chair or a Public Member appointed as a 'Panel Chair'), comprise a majority of Council Members, and an equal number of 'Public Panel Members' and 'Industry Panel Members'. To ensure independence, the Council's Constituent Body representatives do not sit on Adjudication Panels.</p> </span></div></div><a class="oxy-read-more-link"><span class="oxy-read-more-link_text">Read more</span></a></div> </div></div><div id="div_block-153-236" class="ct-div-block" ><div id="div_block-154-236" class="ct-div-block col-content-wrap" ><div id="div_block-155-236" class="ct-div-block" ></div><h2 id="headline-156-236" class="ct-headline page-sub-title"><span id="span-251-236" class="ct-span" >Level 2: Consideration by Adjudication Panel</span></h2></div><div id="div_block-157-236" class="ct-div-block" > <div id="-read-more-less-253-236" class="oxy-read-more-less " ><div id="-read-more-less-253-236-inner" class="oxy-read-more-inner oxy-inner-content" data-margin="50" data-speed="400" data-open="Read more" data-close="Show less" data-iconopen="FontAwesomeicon-plus" data-icon="disable"><div id="text_block-254-236" class="ct-text-block" ><span id="span-255-236" class="ct-span" ><p>This outlines the Council’s procedures where a complaint is referred to adjudication (known as Level 2).</p> <p> </p> <p> </p> <h3>Direct adjudication meeting</h3> <p> </p> <p>Where a complaint is referred to the Council’s Direct Adjudication process, the matter is listed for the next available meeting. The Direct Adjudication Panel may be conducted in person or by teleconference. Panels are comprised of the Chair (either the Council Chair, Vice Chair or a Public Member appointed as a 'Panel Chair') plus an equal number of Public Panel Members and Industry Panel Members.</p> <p> </p> <p>Direct Adjudication matters are determined ‘on the papers’, unless the Executive Director, in consultation with the Panel Chair, believes that there are special circumstances warranting oral presentations.</p> <p> </p> <p>A Direct Adjudication Panel may decline to deal with a complaint before it and request that it be referred to a Full Adjudication Meeting.</p> <p> </p> <p> </p> <h3>Full adjudication meeting</h3> <p> </p> <p>Where a matter is referred to the Council’s Full Adjudication process, a date is set for the complainant and publication to participate in a discussion with the Council's Adjudication Panel. The Panel generally meets to consider matters on an as needs basis and is chaired by the Council’s Chair, Vice-Chair or a Public Member appointed as a 'Panel Chair' and may include four to six other panellists, with equal representation from Public Panel Members and Industry Panel Members.</p> <p> </p> <p>Unless the Chair of the Panel decides otherwise, a primary complainant and the publication participate in the discussion by teleconference. The complainant may be assisted by a friend or relative for support. The publication’s editorial staff member may be assisted by a relevant journalist or other contributor to the material in question. Lawyers or other professional representatives are not usually permitted.</p> <p> </p> <p>These rules about participation in a discussion may be waived by the chair of the Panel in exceptional circumstances.</p> <p> </p> <p> </p> <h3>The adjudication</h3> <p> </p> <p>An Adjudication Panel arrives at its conclusions by consideration of the Final Summary of Issues and any supplementary material referred to it by the Secretariat. In matters referred to the full adjudication process, the Panel also may have regard to the discussion with the complainant and the publication. It also may ask that further inquiries be made of the parties or other relevant people, and to provide any such material to the parties for comment before reporting back to the Panel.</p> <p> </p> <p>A Panel has the power to determine whether or not a breach of the Council’s Standards of Practice has occurred. The Panel’s provisional adjudication is sent to the complainant and publication on a strictly and permanently confidential basis. The complainant and the publication may request revision or review of a provisional adjudication within a specified period.</p> <p> </p> <p>A request for revision relates to a possible change to the wording of an adjudication but does not involve a change in whether aspects of the complaint are upheld or dismissed. The grounds may include, for example, lack of accuracy, clarity or due protection of privacy.</p> <p> </p> <p>A request for review relates to a possible change in a Panel’s decision to uphold or dismiss any aspect of the complaint. The only permissible ground for seeking a review is that a serious error of fact or procedure occurred, or significant new evidence has become available which it was not reasonably possible to provide earlier; AND correction of the error, or consideration of the new evidence, is reasonably likely to justify a change in the decision to uphold or dismiss.</p> <p> </p> <p>A party seeking revision or review of a decision of an Adjudication Panel should consult the fact sheet Review of Decisions</p> <p> </p> <p> </p> <h3>Publication of the adjudication</h3> <p> </p> <p>The final adjudication must be published in accordance with Council requirements concerning the required date, page and positioning, and accompanying material such as headlines. Failure to comply with the approved detail may lead to a requirement for compliance by re-publication.</p> <p> </p> <p>The final adjudication and requirements for publication are sent to the complainant and the publication on the basis that they are strictly confidential until the date on which the adjudication is to be published.</p> <p> </p> <p>Direct Adjudication decisions will be published in the form of a shorter summary (up to 200 words, with a link to the full decision on the publication’s website.</p> <p> </p> <p>Full Adjudication decisions may either be published in full length (usually 500-800 words) or the short summary.</p> <p>Each adjudication is also published on the Council’s website and in its Annual Report, as well as being distributed widely through its website and social media outlets. Complainants are also free to publicise the outcome through their own communication channels.</p> <p> </p> <p>For further information on publication of adjudications, see the fact sheet Publication of Adjudications.</p> </span></div></div><a class="oxy-read-more-link"><span class="oxy-read-more-link_text">Read more</span></a></div> </div></div><div id="div_block-183-236" class="ct-div-block" ><h3 id="headline-189-236" class="ct-headline">PDF Documents</h3><div id="link-343-236" class="ct-div-block" ><div id="_dynamic_list-292-236" class="oxy-dynamic-list"><div id="div_block-293-236-1" class="ct-div-block" data-id="div_block-293-236"><h4 id="headline-294-236-1" class="ct-headline" data-id="headline-294-236"><span id="span-295-236-1" class="ct-span" data-id="span-295-236">The Complaints System: An Overview</span></h4><div id="text_block-296-236-1" class="ct-text-block" data-id="text_block-296-236"></div><a id="link-298-236-1" class="ct-link oxel_icon_button__container pdf-button" href="https://presscouncil.org.au/wp-content/uploads/2021/11/The-Complaints-System-and-overview-updated-November-2019.pdf" target="_blank" role="button" data-id="link-298-236"><div id="div_block-299-236-1" class="ct-div-block button-icon-wrap" data-id="div_block-299-236"><img id="image-300-236-1" alt="" src="https://presscouncil.org.au/wp-content/uploads/2021/10/document-pdf.svg" class="ct-image" data-id="image-300-236"></div><div id="text_block-301-236-1" class="ct-text-block oxel_icon_button_text pdf-button-text" data-id="text_block-301-236">View Online</div></a></div><div id="div_block-293-236-2" class="ct-div-block" data-id="div_block-293-236"><h4 id="headline-294-236-2" class="ct-headline" data-id="headline-294-236"><span id="span-295-236-2" class="ct-span" data-id="span-295-236">PDF Complaints Form </span></h4><a id="link-298-236-2" class="ct-link oxel_icon_button__container pdf-button" href="https://presscouncil.org.au/wp-content/uploads/2023/08/Complaints-Form-with-links-2.pdf" target="_blank" role="button" data-id="link-298-236"><div id="div_block-299-236-2" class="ct-div-block button-icon-wrap" data-id="div_block-299-236"><img id="image-300-236-2" alt="" src="https://presscouncil.org.au/wp-content/uploads/2021/10/document-pdf.svg" class="ct-image" data-id="image-300-236"></div><div id="text_block-301-236-2" class="ct-text-block oxel_icon_button_text pdf-button-text" data-id="text_block-301-236">View Online</div></a></div></div> </div><div id="div_block-342-236" class="ct-div-block" ></div></div></div><div id="div_block-159-234" class="ct-div-block related-section" ><div id="div_block-160-234" class="ct-div-block container" ><h2 id="headline-161-234" class="ct-headline related-section-title"><span id="span-181-234" class="ct-span" >More on Complaints</span></h2><div id="div_block-162-234" class="ct-div-block related-wrap" ><a id="link-163-234" class="ct-link related-item-wrap" href="https://presscouncil.org.au/complaints/information-for-complainants/" ><div id="div_block-164-234" class="ct-div-block related-item-border" ><h3 id="headline-165-234" class="ct-headline"><span id="span-183-234" class="ct-span" >Information for complaints</span></h3><div id="text_block-166-234" class="ct-text-block" ><span id="span-185-234" class="ct-span" >- What can be complained about<br /> - Who can complain<br /> - How to make a complaint</span></div></div><div id="div_block-167-234" class="ct-div-block oxel_icon_button__container related-item-button" role="button"><div id="text_block-168-234" class="ct-text-block oxel_icon_button_text" >Learn More</div><div id="fancy_icon-169-234" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-169-234"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a><a id="link-170-234" class="ct-link related-item-wrap" href="https://presscouncil.org.au/complaints/make-a-complaint/" ><div id="div_block-171-234" class="ct-div-block related-item-border" ><h3 id="headline-172-234" class="ct-headline"><span id="span-187-234" class="ct-span" >Make a complaint</span></h3><div id="text_block-173-234" class="ct-text-block" ><span id="span-189-234" class="ct-span" >You can submit a complaint using the online complaints form</span></div></div><div id="div_block-174-234" class="ct-div-block oxel_icon_button__container related-item-button" role="button"><div id="text_block-175-234" class="ct-text-block oxel_icon_button_text" >Learn More</div><div id="fancy_icon-176-234" class="ct-fancy-icon oxel_icon_button_icon" ><svg id="svg-fancy_icon-176-234"><use xlink:href="#FontAwesomeicon-angle-right"></use></svg></div></div></a></div></div></div></div></section><section id="section-341-236" class=" ct-section" ><div class="ct-section-inner-wrap"></div></section></div><section id="section-20-225" class=" ct-section" ><div class="ct-section-inner-wrap"><div id="div_block-810-11" class="ct-div-block" ><a id="link-806-11" class="ct-link oxel_back_to_top_container" href="#top" target="_self" ><div id="code_block-807-11" class="ct-code-block" ></div><div id="fancy_icon-808-11" class="ct-fancy-icon oxel_back_to_top_icon" ><svg id="svg-fancy_icon-808-11"><use xlink:href="#FontAwesomeicon-angle-up"></use></svg></div><div id="text_block-809-11" class="ct-text-block" >Back to top</div></a></div><div id="new_columns-21-225" class="ct-new-columns" ><div id="div_block-26-225" class="ct-div-block" ><a id="link-112-11" class="ct-link" href="https://presscouncil.org.au/about-us/" ><h6 id="headline-110-11" class="ct-headline">About the Council</h6></a><nav id="_nav_menu-109-11" class="oxy-nav-menu oxy-nav-menu-dropdowns oxy-nav-menu-dropdown-arrow oxy-nav-menu-vertical" ><div class='oxy-menu-toggle'><div class='oxy-nav-menu-hamburger-wrap'><div class='oxy-nav-menu-hamburger'><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div></div></div></div><div class="menu-about-the-council-container"><ul id="menu-about-the-council" class="oxy-nav-menu-list"><li id="menu-item-213" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-213"><a href="https://presscouncil.org.au/about-us/what-we-do">What we do</a></li> <li id="menu-item-212" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-212"><a href="https://presscouncil.org.au/about-us/who-we-are">Who we are</a></li> </ul></div></nav></div><div id="div_block-33-225" class="ct-div-block" ><a id="link-115-11" class="ct-link" href="https://presscouncil.org.au/standards" ><h6 id="headline-116-11" class="ct-headline">Standards</h6></a><nav id="_nav_menu-790-11" class="oxy-nav-menu oxy-nav-menu-dropdowns oxy-nav-menu-dropdown-arrow oxy-nav-menu-vertical" ><div class='oxy-menu-toggle'><div class='oxy-nav-menu-hamburger-wrap'><div class='oxy-nav-menu-hamburger'><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div></div></div></div><div class="menu-standards-container"><ul id="menu-standards" class="oxy-nav-menu-list"><li id="menu-item-216" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-216"><a href="https://presscouncil.org.au/standards/statement-of-principles">Statements of Principles</a></li> <li id="menu-item-215" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-215"><a href="https://presscouncil.org.au/advisory-guidelines">Advisory Guidelines</a></li> <li id="menu-item-214" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-214"><a href="https://presscouncil.org.au/standards/specific-standards">Specific Standards</a></li> </ul></div></nav></div><div id="div_block-122-11" class="ct-div-block" ><a id="link-123-11" class="ct-link" href="https://presscouncil.org.au/complaints" ><h6 id="headline-124-11" class="ct-headline">Complaints</h6></a><nav id="_nav_menu-791-11" class="oxy-nav-menu oxy-nav-menu-dropdowns oxy-nav-menu-dropdown-arrow oxy-nav-menu-vertical" ><div class='oxy-menu-toggle'><div class='oxy-nav-menu-hamburger-wrap'><div class='oxy-nav-menu-hamburger'><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div></div></div></div><div class="menu-complaints-container"><ul id="menu-complaints" class="oxy-nav-menu-list"><li id="menu-item-1210" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1210"><a href="https://presscouncil.org.au/complaints/information-for-complainants">Information for complainants</a></li> <li id="menu-item-1211" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-236 current_page_item menu-item-1211"><a href="https://presscouncil.org.au/complaints/handling-of-complaints" aria-current="page">Handling of complaints</a></li> <li id="menu-item-217" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-217"><a href="https://presscouncil.org.au/complaints/make-a-complaint">Make a complaint</a></li> </ul></div></nav></div><div id="div_block-128-11" class="ct-div-block" ><a id="link-129-11" class="ct-link" href="https://presscouncil.org.au/policy" ><h6 id="headline-130-11" class="ct-headline">Policy</h6></a><nav id="_nav_menu-793-11" class="oxy-nav-menu oxy-nav-menu-dropdowns oxy-nav-menu-dropdown-arrow oxy-nav-menu-vertical" ><div class='oxy-menu-toggle'><div class='oxy-nav-menu-hamburger-wrap'><div class='oxy-nav-menu-hamburger'><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div></div></div></div><div class="menu-policy-container"><ul id="menu-policy" class="oxy-nav-menu-list"><li id="menu-item-220" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-220"><a href="https://presscouncil.org.au/policy/statements-and-submissions">Statements and submissions</a></li> <li id="menu-item-219" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-219"><a href="https://presscouncil.org.au/policy/a-charter-for-a-free-press-in-australia">A charter for a free press in Australia</a></li> <li id="menu-item-218" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-218"><a href="https://presscouncil.org.au/policy/other-materials">Other materials</a></li> </ul></div></nav></div></div><div id="new_columns-134-11" class="ct-new-columns" ><div id="div_block-135-11" class="ct-div-block" ><a id="link-136-11" class="ct-link" href="https://presscouncil.org.au/news-activities" ><h6 id="headline-137-11" class="ct-headline">News & Activities</h6></a><nav id="_nav_menu-795-11" class="oxy-nav-menu oxy-nav-menu-dropdowns oxy-nav-menu-dropdown-arrow oxy-nav-menu-vertical" ><div class='oxy-menu-toggle'><div class='oxy-nav-menu-hamburger-wrap'><div class='oxy-nav-menu-hamburger'><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div></div></div></div><div class="menu-news-publications-container"><ul id="menu-news-publications" class="oxy-nav-menu-list"><li id="menu-item-223" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-223"><a href="https://presscouncil.org.au/news-activities/media-releases-statements-articles-interviews">Media releases & statements</a></li> <li id="menu-item-2052" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2052"><a href="https://presscouncil.org.au/news-activities/events">Events</a></li> <li id="menu-item-1221" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1221"><a href="https://presscouncil.org.au/news-activities/education-resources">Educational activities</a></li> </ul></div></nav></div><div id="div_block-139-11" class="ct-div-block" ><a id="link-140-11" class="ct-link" href="https://presscouncil.org.au/publications" ><h6 id="headline-141-11" class="ct-headline">Publications</h6></a><nav id="_nav_menu-797-11" class="oxy-nav-menu oxy-nav-menu-dropdowns oxy-nav-menu-dropdown-arrow oxy-nav-menu-vertical" ><div class='oxy-menu-toggle'><div class='oxy-nav-menu-hamburger-wrap'><div class='oxy-nav-menu-hamburger'><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div></div></div></div><div class="menu-publications-container"><ul id="menu-publications" class="oxy-nav-menu-list"><li id="menu-item-2053" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2053"><a href="https://presscouncil.org.au/publications">Publications</a></li> </ul></div></nav></div><div id="div_block-143-11" class="ct-div-block" ><a id="link-144-11" class="ct-link" href="https://presscouncil.org.au/contact" ><h6 id="headline-145-11" class="ct-headline">Contact APC</h6></a><nav id="_nav_menu-799-11" class="oxy-nav-menu oxy-nav-menu-dropdowns oxy-nav-menu-dropdown-arrow oxy-nav-menu-vertical" ><div class='oxy-menu-toggle'><div class='oxy-nav-menu-hamburger-wrap'><div class='oxy-nav-menu-hamburger'><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div><div class='oxy-nav-menu-hamburger-line'></div></div></div></div><div class="menu-contact-apc-container"><ul id="menu-contact-apc" class="oxy-nav-menu-list"><li id="menu-item-1222" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1222"><a href="https://presscouncil.org.au/contact">Contact Details</a></li> <li id="menu-item-1223" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1223"><a href="https://presscouncil.org.au/contact#form">Contact Form</a></li> </ul></div></nav></div><div id="div_block-147-11" class="ct-div-block" ><h6 id="headline-151-11" class="ct-headline">APC Updates</h6><a id="link_button-153-11" class="ct-link-button button footer-button" href="https://presscouncil.org.au/news-activities#subscribe-newsletter" >Subscribe</a><h6 id="headline-154-11" class="ct-headline">Members login</h6><a id="link_button-803-11" class="ct-link-button button footer-button" href="http://" target="_self" >Login page</a></div></div></div></section><section id="section-159-11" class=" ct-section" ><div class="ct-section-inner-wrap"><div id="div_block-166-11" class="ct-div-block" ><div id="div_block-161-11" class="ct-div-block" ><a id="link-478-11" class="ct-link" href="/" ><img id="image-165-11" alt="" src="https://presscouncil.org.au/wp-content/uploads/2021/11/APC_Web-Logo_1-1_optimised.svg" class="ct-image"/></a><div id="div_block-920-11" class="ct-div-block" ><div id="_social_icons-921-11" class="oxy-social-icons" ><a href='https://twitter.com/AusPressCouncil' target='_blank' class='oxy-social-icons-twitter'><svg><title>Visit our Twitter</title><use xlink:href='#oxy-social-icons-icon-twitter-blank'></use></svg></a><a href='https://www.linkedin.com/company/australian-press-council/?viewAsMember=true' target='_blank' class='oxy-social-icons-linkedin'><svg><title>Visit our LinkedIn</title><use xlink:href='#oxy-social-icons-icon-linkedin-blank'></use></svg></a></div></div></div><div id="new_columns-160-11" class="ct-new-columns" ><div id="div_block-171-11" class="ct-div-block" ><div id="text_block-173-11" class="ct-text-block" >Australian Press Council Incorporated INC9888050</div><a id="link_text-174-11" class="ct-link-text" href="https://presscouncil.org.au/terms-conditions" >Terms & Conditions</a><a id="link_text-176-11" class="ct-link-text" href="#" target="_self" >Privacy Policy</a></div><div id="div_block-172-11" class="ct-div-block" ><a id="link_text-177-11" class="ct-link-text" href="https://www.milkdigital.com.au/" target="_blank" >Website Design</a><a id="link_text-839-11" class="ct-link-text" href="https://www.milkdigital.com.au/" target="_blank" > - Milk Digital</a></div></div></div></div></section><div id="code_block-681-11" class="ct-code-block" ></div>  <script>jQuery(document).on('click','a[href*="#"]',function(t){if(jQuery(t.target).closest('.wc-tabs').length>0){return}if(jQuery(this).is('[href="#"]')||jQuery(this).is('[href="#0"]')||jQuery(this).is('[href*="replytocom"]')){return};if(location.pathname.replace(/^\//,"")==this.pathname.replace(/^\//,"")&&location.hostname==this.hostname){var e=jQuery(this.hash);(e=e.length?e:jQuery("[name="+this.hash.slice(1)+"]")).length&&(t.preventDefault(),jQuery("html, body").animate({scrollTop:e.offset().top-100},300))}});</script><style>.ct-FontAwesomeicon-plus{width:0.78571428571429em}</style> <style>.ct-FontAwesomeicon-search{width:0.92857142857143em}</style> <style>.ct-FontAwesomeicon-close{width:0.78571428571429em}</style> <style>.ct-FontAwesomeicon-download{width:0.92857142857143em}</style> <style>.ct-FontAwesomeicon-chevron-left{width:0.75em}</style> <style>.ct-FontAwesomeicon-angle-right{width:0.32142857142857em}</style> <style>.ct-FontAwesomeicon-angle-up{width:0.64285714285714em}</style> <style>.ct-FontAwesomeicon-angle-down{width:0.64285714285714em}</style> <?xml version="1.0"?><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" style="position: absolute; width: 0; height: 0; overflow: hidden;" version="1.1"><defs><symbol id="FontAwesomeicon-plus" viewBox="0 0 22 28"><title>plus</title><path d="M22 11.5v3c0 0.828-0.672 1.5-1.5 1.5h-6.5v6.5c0 0.828-0.672 1.5-1.5 1.5h-3c-0.828 0-1.5-0.672-1.5-1.5v-6.5h-6.5c-0.828 0-1.5-0.672-1.5-1.5v-3c0-0.828 0.672-1.5 1.5-1.5h6.5v-6.5c0-0.828 0.672-1.5 1.5-1.5h3c0.828 0 1.5 0.672 1.5 1.5v6.5h6.5c0.828 0 1.5 0.672 1.5 1.5z"/></symbol><symbol id="FontAwesomeicon-search" viewBox="0 0 26 28"><title>search</title><path d="M18 13c0-3.859-3.141-7-7-7s-7 3.141-7 7 3.141 7 7 7 7-3.141 7-7zM26 26c0 1.094-0.906 2-2 2-0.531 0-1.047-0.219-1.406-0.594l-5.359-5.344c-1.828 1.266-4.016 1.937-6.234 1.937-6.078 0-11-4.922-11-11s4.922-11 11-11 11 4.922 11 11c0 2.219-0.672 4.406-1.937 6.234l5.359 5.359c0.359 0.359 0.578 0.875 0.578 1.406z"/></symbol><symbol id="FontAwesomeicon-close" viewBox="0 0 22 28"><title>close</title><path d="M20.281 20.656c0 0.391-0.156 0.781-0.438 1.062l-2.125 2.125c-0.281 0.281-0.672 0.438-1.062 0.438s-0.781-0.156-1.062-0.438l-4.594-4.594-4.594 4.594c-0.281 0.281-0.672 0.438-1.062 0.438s-0.781-0.156-1.062-0.438l-2.125-2.125c-0.281-0.281-0.438-0.672-0.438-1.062s0.156-0.781 0.438-1.062l4.594-4.594-4.594-4.594c-0.281-0.281-0.438-0.672-0.438-1.062s0.156-0.781 0.438-1.062l2.125-2.125c0.281-0.281 0.672-0.438 1.062-0.438s0.781 0.156 1.062 0.438l4.594 4.594 4.594-4.594c0.281-0.281 0.672-0.438 1.062-0.438s0.781 0.156 1.062 0.438l2.125 2.125c0.281 0.281 0.438 0.672 0.438 1.062s-0.156 0.781-0.438 1.062l-4.594 4.594 4.594 4.594c0.281 0.281 0.438 0.672 0.438 1.062z"/></symbol><symbol id="FontAwesomeicon-download" viewBox="0 0 26 28"><title>download</title><path d="M20 21c0-0.547-0.453-1-1-1s-1 0.453-1 1 0.453 1 1 1 1-0.453 1-1zM24 21c0-0.547-0.453-1-1-1s-1 0.453-1 1 0.453 1 1 1 1-0.453 1-1zM26 17.5v5c0 0.828-0.672 1.5-1.5 1.5h-23c-0.828 0-1.5-0.672-1.5-1.5v-5c0-0.828 0.672-1.5 1.5-1.5h7.266l2.109 2.125c0.578 0.562 1.328 0.875 2.125 0.875s1.547-0.313 2.125-0.875l2.125-2.125h7.25c0.828 0 1.5 0.672 1.5 1.5zM20.922 8.609c0.156 0.375 0.078 0.812-0.219 1.094l-7 7c-0.187 0.203-0.453 0.297-0.703 0.297s-0.516-0.094-0.703-0.297l-7-7c-0.297-0.281-0.375-0.719-0.219-1.094 0.156-0.359 0.516-0.609 0.922-0.609h4v-7c0-0.547 0.453-1 1-1h4c0.547 0 1 0.453 1 1v7h4c0.406 0 0.766 0.25 0.922 0.609z"/></symbol><symbol id="FontAwesomeicon-chevron-left" viewBox="0 0 21 28"><title>chevron-left</title><path d="M18.297 4.703l-8.297 8.297 8.297 8.297c0.391 0.391 0.391 1.016 0 1.406l-2.594 2.594c-0.391 0.391-1.016 0.391-1.406 0l-11.594-11.594c-0.391-0.391-0.391-1.016 0-1.406l11.594-11.594c0.391-0.391 1.016-0.391 1.406 0l2.594 2.594c0.391 0.391 0.391 1.016 0 1.406z"/></symbol><symbol id="FontAwesomeicon-angle-right" viewBox="0 0 9 28"><title>angle-right</title><path d="M9.297 15c0 0.125-0.063 0.266-0.156 0.359l-7.281 7.281c-0.094 0.094-0.234 0.156-0.359 0.156s-0.266-0.063-0.359-0.156l-0.781-0.781c-0.094-0.094-0.156-0.219-0.156-0.359 0-0.125 0.063-0.266 0.156-0.359l6.141-6.141-6.141-6.141c-0.094-0.094-0.156-0.234-0.156-0.359s0.063-0.266 0.156-0.359l0.781-0.781c0.094-0.094 0.234-0.156 0.359-0.156s0.266 0.063 0.359 0.156l7.281 7.281c0.094 0.094 0.156 0.234 0.156 0.359z"/></symbol><symbol id="FontAwesomeicon-angle-up" viewBox="0 0 18 28"><title>angle-up</title><path d="M16.797 18.5c0 0.125-0.063 0.266-0.156 0.359l-0.781 0.781c-0.094 0.094-0.219 0.156-0.359 0.156-0.125 0-0.266-0.063-0.359-0.156l-6.141-6.141-6.141 6.141c-0.094 0.094-0.234 0.156-0.359 0.156s-0.266-0.063-0.359-0.156l-0.781-0.781c-0.094-0.094-0.156-0.234-0.156-0.359s0.063-0.266 0.156-0.359l7.281-7.281c0.094-0.094 0.234-0.156 0.359-0.156s0.266 0.063 0.359 0.156l7.281 7.281c0.094 0.094 0.156 0.234 0.156 0.359z"/></symbol><symbol id="FontAwesomeicon-angle-down" viewBox="0 0 18 28"><title>angle-down</title><path d="M16.797 11.5c0 0.125-0.063 0.266-0.156 0.359l-7.281 7.281c-0.094 0.094-0.234 0.156-0.359 0.156s-0.266-0.063-0.359-0.156l-7.281-7.281c-0.094-0.094-0.156-0.234-0.156-0.359s0.063-0.266 0.156-0.359l0.781-0.781c0.094-0.094 0.219-0.156 0.359-0.156 0.125 0 0.266 0.063 0.359 0.156l6.141 6.141 6.141-6.141c0.094-0.094 0.234-0.156 0.359-0.156s0.266 0.063 0.359 0.156l0.781 0.781c0.094 0.094 0.156 0.234 0.156 0.359z"/></symbol></defs></svg><?xml version="1.0"?><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" style="position: absolute; width: 0; height: 0; overflow: hidden;" version="1.1"><defs><symbol id="Lineariconsicon-cross" viewBox="0 0 20 20"><title>cross</title><path class="path1" d="M10.707 10.5l5.646-5.646c0.195-0.195 0.195-0.512 0-0.707s-0.512-0.195-0.707 0l-5.646 5.646-5.646-5.646c-0.195-0.195-0.512-0.195-0.707 0s-0.195 0.512 0 0.707l5.646 5.646-5.646 5.646c-0.195 0.195-0.195 0.512 0 0.707 0.098 0.098 0.226 0.146 0.354 0.146s0.256-0.049 0.354-0.146l5.646-5.646 5.646 5.646c0.098 0.098 0.226 0.146 0.354 0.146s0.256-0.049 0.354-0.146c0.195-0.195 0.195-0.512 0-0.707l-5.646-5.646z"/></symbol></defs></svg><div class="wpgb-svg-icons" hidden> <svg viewBox="0 0 120 24" width="0" height="0"> <defs> <polygon id="wpgb-star-svg" points="12 2.5 15.1 8.8 22 9.8 17 14.6 18.2 21.5 12 18.3 5.8 21.5 7 14.6 2 9.8 8.9 8.8"></polygon> </defs> <symbol id="wpgb-rating-stars-svg"> <use xlink:href="#wpgb-star-svg"></use> <use xlink:href="#wpgb-star-svg" x="24"></use> <use xlink:href="#wpgb-star-svg" x="48"></use> <use xlink:href="#wpgb-star-svg" x="72"></use> <use xlink:href="#wpgb-star-svg" x="96"></use> </symbol> </svg> </div> <script type="text/javascript"> /*jQuery(document).ready(function(){ jQuery("body").on("mousedown", ".wpgb-facet-14 .wpgb-button", function (e) { var has_disabled_input = jQuery(this).find('input').is('[disabled=disabled]'); if(has_disabled_input==false){ jQuery('.wpgb-select-clear').trigger('click'); jQuery(this).trigger('click'); jQuery('.wpgb-clear-button').trigger('click'); } });*/ //Search /* jQuery("body").on("click", "button[name=nav_search_submit]", function () { var search_text = jQuery('input[name=nav_search_input]').val(); setCookie('search_text',search_text,1); var get_search_text = getCookie('search_text'); }); jQuery("body").on("click", "button[name=apply_button]", function () { var search_text = jQuery('input[name=search]').val(); setCookie('search_text',search_text,1); var get_search_text = getCookie('search_text'); }); jQuery("body").on("click", "div[aria-pressed=false]", function () { var filter_val = jQuery(this).find('input[name=button_filter]').val(); setCookie('filter_val',filter_val,1); setTimeout(function(){ var search_text = getCookie('search_text'); jQuery('button[name=apply_button]').attr('disabled',false); jQuery('button[name=apply_button]').trigger('click'); jQuery('input[name=nav_search_input]').val(search_text); jQuery('input[name=search]').val(search_text); jQuery('input[name=search]').attr('value',search_text); },200); }); function setCookie(cookieName, val,expDays) { let date = new Date(); date.setTime(date.getTime() + (expDays * 24 * 60 * 60 + 1000)); const expires = "expires"+ date.toUTCString(); document.cookie = cookieName+"="+val+"; " +expires+"; path=/"; } function getCookie(cookieName) { let cookie ={}; document.cookie.split(';').forEach(function(el){ let [key,value] = el.split('='); cookie[key.trim()]=value; }) return cookie[cookieName]; } window.addEventListener('load',function(){ jQuery('.wpgb-clear-button').attr('hidden',false); setTimeout(function(){ //var filter_cookie_val = getCookie('filter_val'); //jQuery('.'+filter_cookie_val).closest('.wpgb-button').trigger('click'); },100); setTimeout(function(){ var search_text = getCookie('search_text'); jQuery('button[name=apply_button]').attr('disabled',false); jQuery('button[name=apply_button]').trigger('click'); jQuery('input[name=nav_search_input]').val(search_text); jQuery('input[type=search]').val(search_text); jQuery('input[type=search]').attr('value',search_text); },400); }); }); */ jQuery(function () { jQuery("body").on("keypress", ".search-wrap .wpgb-input", function (event) { if (event.keyCode === 13) { jQuery(this).closest('.search-wrap').find('button[name=apply_button]').click(); } }); jQuery("body").on("keypress", ".nav-search-wrap .wpgb-input", function (event) { if (event.keyCode === 13) { jQuery(this).closest('.nav-search-wrap').find('button[name=nav_search_submit]').click(); } }); jQuery("body").on("keypress", ".search-wrap .wpgb-input", function (event) { if (event.keyCode === 13) { //jQuery(this).closest('.nav-search-wrap').find('button[name=nav_search_submit]').click(); jQuery(this).closest('.search-wrap').find('button[name=apply_button]').click(); } }); jQuery("body").on("keypress", ".mobile-search-wrap .wpgb-input", function (event) { if (event.keyCode === 13) { //jQuery(this).closest('.nav-search-wrap').find('button[name=nav_search_submit]').click(); jQuery(this).closest('.mobile-search-wrap').find('button[name=mobile_search_input]').click(); } }); jQuery('body').click(function(){ jQuery('.oxy-mega-menu').removeClass('subnav-enabled'); }); //Close jQuery("body").on("click", ".megamenu-close", function () { jQuery('.oxy-mega-dropdown_link.oxy-mega-dropdown_inner-open').trigger('click'); }); jQuery('.oxy-mega-menu ul li').each(function(){ jQuery(this).click(function(){ setTimeout(function(){ var sub_nav = jQuery('.oxy-mega-dropdown_inner-open').is(':visible'); //Check if sub nav is enabled if(sub_nav==true){ jQuery('.oxy-mega-menu').addClass('subnav-enabled'); }else{ jQuery('.oxy-mega-menu').removeClass('subnav-enabled'); } },0); }); }); jQuery('.custom-list-title a').css('pointer-events','none'); jQuery('.file-link').css('pointer-events','none'); jQuery("body").on("click", ".wpgb-card-2", function () { var file_link = jQuery(this).find('.file-link').attr('href'); var file_target = jQuery(this).find('.file-link').attr('target'); var page_link = jQuery(this).find('.readmore-link').attr('href'); var page_link_target = jQuery(this).find('.readmore-link').attr('target'); if(file_target=='_blank' && jQuery(this).find('.readmore-link').length==0){ window.open(file_link,file_target); }else{ window.location = page_link; } }); jQuery('.filter-button-wrap .wpgb-facet .wpgb-button[aria-pressed="true"] .sitewide').closest('#div_block-1989-44').next('#div_block-1996-44').find('#div_block-2002-44').hide(); jQuery("body").on("mousedown", "div[aria-pressed=false]", function () { var check_sitewide = jQuery(this).find('.sitewide').length setTimeout(function(){ jQuery('.filter-button-wrap .wpgb-facet .wpgb-button[aria-pressed="true"] .wpgb-button-label div:not(.sitewide)').closest('#div_block-1989-44').next('#div_block-1996-44').find('#div_block-2002-44').show(); jQuery('.filter-button-wrap .wpgb-facet .wpgb-button[aria-pressed="true"] .sitewide').closest('#div_block-1989-44').next('#div_block-1996-44').find('#div_block-2002-44').hide(); jQuery('.wpgb-sort option').filter(function(){ return jQuery(this).text() =='None'; }).attr('selected','selected'); if( check_sitewide==1){ jQuery('.wpgb-select-clear').trigger('click'); } },1000); }); }); </script> <script type="text/javascript"> jQuery(document).ready(oxygen_init_readmore); function oxygen_init_readmore($) { let extrasReadmore = function ( container ) { $(container).find('.oxy-read-more-inner').each(function(i, oxyReadMore){ let readMore = $(oxyReadMore), readMoreID = readMore.attr('ID'), openText = readMore.data( 'open' ), closeText = readMore.data( 'close' ), speed = readMore.data( 'speed' ), heightMargin = readMore.data( 'margin' ), icon = ('enable' === readMore.data( 'icon' )) ? '<span class="oxy-read-more-link_icon"><svg class="oxy-read-more-link_icon-svg"><use xlink:href="#' + readMore.data( 'iconopen' ) + '"></use></svg></span>' : '', moreText = '<a href=# class=oxy-read-more-link><span class="oxy-read-more-link_text">' + openText + '</span>' + icon +'</a>', lessText = '<a href=# class=oxy-read-more-link><span class="oxy-read-more-link_text">' + closeText + '</span>' + icon +'</a>'; readMore.attr('id', readMoreID + '_' + i); if ($(oxyReadMore).closest('.oxy-dynamic-list').length) { readMore.attr('id', readMoreID + '_' + $(oxyReadMore).closest('.oxy-dynamic-list > .ct-div-block').index() + 1); } function doReadMore() { new Readmore(readMore, { speed: speed, moreLink: moreText, lessLink: lessText, embedCSS: false, collapsedHeight: parseInt(readMore.css('max-height')), heightMargin: heightMargin, beforeToggle: function(trigger, element, expanded) { if(!expanded) { // The "Close" link was clicked $(element).addClass('oxy-read-more-less_expanded'); readMore.parent('.oxy-read-more-less').trigger('extras_readmore:expand'); } else { $(element).removeClass('oxy-read-more-less_expanded'); readMore.parent('.oxy-read-more-less').trigger('extras_readmore:collapse'); } }, afterToggle: function(trigger, element, expanded) { if(expanded) { readMore.parent('.oxy-read-more-less').trigger('extras_readmore:expanded'); } else { readMore.parent('.oxy-read-more-less').trigger('extras_readmore:collapsed'); } }, blockProcessed: function(element, collapsable) { if(! collapsable) { readMore.addClass('oxy-read-more-less_not-collapsable'); readMore.parent('.oxy-read-more-less').find('.oxy-read-more-link').remove(); } } }); $('.oxy-read-more-link + .oxy-read-more-link').remove(); } doReadMore(); if (readMore.closest('.oxy-tabs-contents').length) { $('.oxy-tab').on('click', function() { readMore.css('max-height', '') setTimeout(function() { doReadMore(); readMore.siblings('.oxy-read-more-link + .oxy-read-more-link').remove(); window.dispatchEvent(new Event('resize')); }, 10); }); } if (readMore.closest('.oxy-pro-accordion').length) { readMore.closest('.oxy-pro-accordion').on('extras_pro_accordion:toggle', function() { doReadMore(); readMore.siblings('.oxy-read-more-link + .oxy-read-more-link').remove(); }); } }); window.dispatchEvent(new Event('resize')); /* Force resize again after everything loaded (for Safari fix) */ jQuery(window).on('load', function(){ setTimeout(function(){ window.dispatchEvent(new Event('resize')); }, 1000); }); } extrasReadmore('body'); // Expose function window.doExtrasReadmore = extrasReadmore; }</script> <script type="text/javascript"> jQuery(document).ready(function() { jQuery('body').on('click', '.oxy-menu-toggle', function() { jQuery(this).parent('.oxy-nav-menu').toggleClass('oxy-nav-menu-open'); jQuery('body').toggleClass('oxy-nav-menu-prevent-overflow'); jQuery('html').toggleClass('oxy-nav-menu-prevent-overflow'); }); var selector = '.oxy-nav-menu-open .menu-item a[href*="#"]'; jQuery('body').on('click', selector, function(){ jQuery('.oxy-nav-menu-open').removeClass('oxy-nav-menu-open'); jQuery('body').removeClass('oxy-nav-menu-prevent-overflow'); jQuery('html').removeClass('oxy-nav-menu-prevent-overflow'); jQuery(this).click(); }); }); </script> <svg style="position: absolute; width: 0; height: 0; overflow: hidden;" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink"> <defs> <symbol id="oxy-social-icons-icon-linkedin" viewBox="0 0 32 32"> <title>linkedin</title> <path d="M12 12h5.535v2.837h0.079c0.77-1.381 2.655-2.837 5.464-2.837 5.842 0 6.922 3.637 6.922 8.367v9.633h-5.769v-8.54c0-2.037-0.042-4.657-3.001-4.657-3.005 0-3.463 2.218-3.463 4.509v8.688h-5.767v-18z"></path> <path d="M2 12h6v18h-6v-18z"></path> <path d="M8 7c0 1.657-1.343 3-3 3s-3-1.343-3-3c0-1.657 1.343-3 3-3s3 1.343 3 3z"></path> </symbol> <symbol id="oxy-social-icons-icon-facebook" viewBox="0 0 32 32"> <title>facebook</title> <path d="M19 6h5v-6h-5c-3.86 0-7 3.14-7 7v3h-4v6h4v16h6v-16h5l1-6h-6v-3c0-0.542 0.458-1 1-1z"></path> </symbol> <symbol id="oxy-social-icons-icon-pinterest" viewBox="0 0 32 32"> <title>pinterest</title> <path d="M16 2.138c-7.656 0-13.863 6.206-13.863 13.863 0 5.875 3.656 10.887 8.813 12.906-0.119-1.094-0.231-2.781 0.050-3.975 0.25-1.081 1.625-6.887 1.625-6.887s-0.412-0.831-0.412-2.056c0-1.925 1.119-3.369 2.506-3.369 1.181 0 1.756 0.887 1.756 1.95 0 1.188-0.756 2.969-1.15 4.613-0.331 1.381 0.688 2.506 2.050 2.506 2.462 0 4.356-2.6 4.356-6.35 0-3.319-2.387-5.638-5.787-5.638-3.944 0-6.256 2.956-6.256 6.019 0 1.194 0.456 2.469 1.031 3.163 0.113 0.137 0.131 0.256 0.094 0.4-0.106 0.438-0.338 1.381-0.387 1.575-0.063 0.256-0.2 0.306-0.463 0.188-1.731-0.806-2.813-3.337-2.813-5.369 0-4.375 3.175-8.387 9.156-8.387 4.806 0 8.544 3.425 8.544 8.006 0 4.775-3.012 8.625-7.194 8.625-1.406 0-2.725-0.731-3.175-1.594 0 0-0.694 2.644-0.863 3.294-0.313 1.206-1.156 2.712-1.725 3.631 1.3 0.4 2.675 0.619 4.106 0.619 7.656 0 13.863-6.206 13.863-13.863 0-7.662-6.206-13.869-13.863-13.869z"></path> </symbol> <symbol id="oxy-social-icons-icon-youtube" viewBox="0 0 32 32"> <title>youtube</title> <path d="M31.681 9.6c0 0-0.313-2.206-1.275-3.175-1.219-1.275-2.581-1.281-3.206-1.356-4.475-0.325-11.194-0.325-11.194-0.325h-0.012c0 0-6.719 0-11.194 0.325-0.625 0.075-1.987 0.081-3.206 1.356-0.963 0.969-1.269 3.175-1.269 3.175s-0.319 2.588-0.319 5.181v2.425c0 2.587 0.319 5.181 0.319 5.181s0.313 2.206 1.269 3.175c1.219 1.275 2.819 1.231 3.531 1.369 2.563 0.244 10.881 0.319 10.881 0.319s6.725-0.012 11.2-0.331c0.625-0.075 1.988-0.081 3.206-1.356 0.962-0.969 1.275-3.175 1.275-3.175s0.319-2.587 0.319-5.181v-2.425c-0.006-2.588-0.325-5.181-0.325-5.181zM12.694 20.15v-8.994l8.644 4.513-8.644 4.481z"></path> </symbol> <symbol id="oxy-social-icons-icon-rss" viewBox="0 0 32 32"> <title>rss</title> <path d="M4.259 23.467c-2.35 0-4.259 1.917-4.259 4.252 0 2.349 1.909 4.244 4.259 4.244 2.358 0 4.265-1.895 4.265-4.244-0-2.336-1.907-4.252-4.265-4.252zM0.005 10.873v6.133c3.993 0 7.749 1.562 10.577 4.391 2.825 2.822 4.384 6.595 4.384 10.603h6.16c-0-11.651-9.478-21.127-21.121-21.127zM0.012 0v6.136c14.243 0 25.836 11.604 25.836 25.864h6.152c0-17.64-14.352-32-31.988-32z"></path> </symbol> <symbol id="oxy-social-icons-icon-twitter" viewBox="0 0 32 32"> <title>twitter</title> <path d="M32 7.075c-1.175 0.525-2.444 0.875-3.769 1.031 1.356-0.813 2.394-2.1 2.887-3.631-1.269 0.75-2.675 1.3-4.169 1.594-1.2-1.275-2.906-2.069-4.794-2.069-3.625 0-6.563 2.938-6.563 6.563 0 0.512 0.056 1.012 0.169 1.494-5.456-0.275-10.294-2.888-13.531-6.862-0.563 0.969-0.887 2.1-0.887 3.3 0 2.275 1.156 4.287 2.919 5.463-1.075-0.031-2.087-0.331-2.975-0.819 0 0.025 0 0.056 0 0.081 0 3.181 2.263 5.838 5.269 6.437-0.55 0.15-1.131 0.231-1.731 0.231-0.425 0-0.831-0.044-1.237-0.119 0.838 2.606 3.263 4.506 6.131 4.563-2.25 1.762-5.075 2.813-8.156 2.813-0.531 0-1.050-0.031-1.569-0.094 2.913 1.869 6.362 2.95 10.069 2.95 12.075 0 18.681-10.006 18.681-18.681 0-0.287-0.006-0.569-0.019-0.85 1.281-0.919 2.394-2.075 3.275-3.394z"></path> </symbol> <symbol id="oxy-social-icons-icon-instagram" viewBox="0 0 32 32"> <title>instagram</title> <path d="M16 2.881c4.275 0 4.781 0.019 6.462 0.094 1.563 0.069 2.406 0.331 2.969 0.55 0.744 0.288 1.281 0.638 1.837 1.194 0.563 0.563 0.906 1.094 1.2 1.838 0.219 0.563 0.481 1.412 0.55 2.969 0.075 1.688 0.094 2.194 0.094 6.463s-0.019 4.781-0.094 6.463c-0.069 1.563-0.331 2.406-0.55 2.969-0.288 0.744-0.637 1.281-1.194 1.837-0.563 0.563-1.094 0.906-1.837 1.2-0.563 0.219-1.413 0.481-2.969 0.55-1.688 0.075-2.194 0.094-6.463 0.094s-4.781-0.019-6.463-0.094c-1.563-0.069-2.406-0.331-2.969-0.55-0.744-0.288-1.281-0.637-1.838-1.194-0.563-0.563-0.906-1.094-1.2-1.837-0.219-0.563-0.481-1.413-0.55-2.969-0.075-1.688-0.094-2.194-0.094-6.463s0.019-4.781 0.094-6.463c0.069-1.563 0.331-2.406 0.55-2.969 0.288-0.744 0.638-1.281 1.194-1.838 0.563-0.563 1.094-0.906 1.838-1.2 0.563-0.219 1.412-0.481 2.969-0.55 1.681-0.075 2.188-0.094 6.463-0.094zM16 0c-4.344 0-4.887 0.019-6.594 0.094-1.7 0.075-2.869 0.35-3.881 0.744-1.056 0.412-1.95 0.956-2.837 1.85-0.894 0.888-1.438 1.781-1.85 2.831-0.394 1.019-0.669 2.181-0.744 3.881-0.075 1.713-0.094 2.256-0.094 6.6s0.019 4.887 0.094 6.594c0.075 1.7 0.35 2.869 0.744 3.881 0.413 1.056 0.956 1.95 1.85 2.837 0.887 0.887 1.781 1.438 2.831 1.844 1.019 0.394 2.181 0.669 3.881 0.744 1.706 0.075 2.25 0.094 6.594 0.094s4.888-0.019 6.594-0.094c1.7-0.075 2.869-0.35 3.881-0.744 1.050-0.406 1.944-0.956 2.831-1.844s1.438-1.781 1.844-2.831c0.394-1.019 0.669-2.181 0.744-3.881 0.075-1.706 0.094-2.25 0.094-6.594s-0.019-4.887-0.094-6.594c-0.075-1.7-0.35-2.869-0.744-3.881-0.394-1.063-0.938-1.956-1.831-2.844-0.887-0.887-1.781-1.438-2.831-1.844-1.019-0.394-2.181-0.669-3.881-0.744-1.712-0.081-2.256-0.1-6.6-0.1v0z"></path> <path d="M16 7.781c-4.537 0-8.219 3.681-8.219 8.219s3.681 8.219 8.219 8.219 8.219-3.681 8.219-8.219c0-4.537-3.681-8.219-8.219-8.219zM16 21.331c-2.944 0-5.331-2.387-5.331-5.331s2.387-5.331 5.331-5.331c2.944 0 5.331 2.387 5.331 5.331s-2.387 5.331-5.331 5.331z"></path> <path d="M26.462 7.456c0 1.060-0.859 1.919-1.919 1.919s-1.919-0.859-1.919-1.919c0-1.060 0.859-1.919 1.919-1.919s1.919 0.859 1.919 1.919z"></path> </symbol> <symbol id="oxy-social-icons-icon-facebook-blank" viewBox="0 0 32 32"> <title>facebook-blank</title> <path d="M29 0h-26c-1.65 0-3 1.35-3 3v26c0 1.65 1.35 3 3 3h13v-14h-4v-4h4v-2c0-3.306 2.694-6 6-6h4v4h-4c-1.1 0-2 0.9-2 2v2h6l-1 4h-5v14h9c1.65 0 3-1.35 3-3v-26c0-1.65-1.35-3-3-3z"></path> </symbol> <symbol id="oxy-social-icons-icon-rss-blank" viewBox="0 0 32 32"> <title>rss-blank</title> <path d="M29 0h-26c-1.65 0-3 1.35-3 3v26c0 1.65 1.35 3 3 3h26c1.65 0 3-1.35 3-3v-26c0-1.65-1.35-3-3-3zM8.719 25.975c-1.5 0-2.719-1.206-2.719-2.706 0-1.488 1.219-2.712 2.719-2.712 1.506 0 2.719 1.225 2.719 2.712 0 1.5-1.219 2.706-2.719 2.706zM15.544 26c0-2.556-0.994-4.962-2.794-6.762-1.806-1.806-4.2-2.8-6.75-2.8v-3.912c7.425 0 13.475 6.044 13.475 13.475h-3.931zM22.488 26c0-9.094-7.394-16.5-16.481-16.5v-3.912c11.25 0 20.406 9.162 20.406 20.413h-3.925z"></path> </symbol> <symbol id="oxy-social-icons-icon-linkedin-blank" viewBox="0 0 32 32"> <title>linkedin-blank</title> <path d="M29 0h-26c-1.65 0-3 1.35-3 3v26c0 1.65 1.35 3 3 3h26c1.65 0 3-1.35 3-3v-26c0-1.65-1.35-3-3-3zM12 26h-4v-14h4v14zM10 10c-1.106 0-2-0.894-2-2s0.894-2 2-2c1.106 0 2 0.894 2 2s-0.894 2-2 2zM26 26h-4v-8c0-1.106-0.894-2-2-2s-2 0.894-2 2v8h-4v-14h4v2.481c0.825-1.131 2.087-2.481 3.5-2.481 2.488 0 4.5 2.238 4.5 5v9z"></path> </symbol> <symbol id="oxy-social-icons-icon-pinterest-blank" viewBox="0 0 32 32"> <title>pinterest</title> <path d="M16 2.138c-7.656 0-13.863 6.206-13.863 13.863 0 5.875 3.656 10.887 8.813 12.906-0.119-1.094-0.231-2.781 0.050-3.975 0.25-1.081 1.625-6.887 1.625-6.887s-0.412-0.831-0.412-2.056c0-1.925 1.119-3.369 2.506-3.369 1.181 0 1.756 0.887 1.756 1.95 0 1.188-0.756 2.969-1.15 4.613-0.331 1.381 0.688 2.506 2.050 2.506 2.462 0 4.356-2.6 4.356-6.35 0-3.319-2.387-5.638-5.787-5.638-3.944 0-6.256 2.956-6.256 6.019 0 1.194 0.456 2.469 1.031 3.163 0.113 0.137 0.131 0.256 0.094 0.4-0.106 0.438-0.338 1.381-0.387 1.575-0.063 0.256-0.2 0.306-0.463 0.188-1.731-0.806-2.813-3.337-2.813-5.369 0-4.375 3.175-8.387 9.156-8.387 4.806 0 8.544 3.425 8.544 8.006 0 4.775-3.012 8.625-7.194 8.625-1.406 0-2.725-0.731-3.175-1.594 0 0-0.694 2.644-0.863 3.294-0.313 1.206-1.156 2.712-1.725 3.631 1.3 0.4 2.675 0.619 4.106 0.619 7.656 0 13.863-6.206 13.863-13.863 0-7.662-6.206-13.869-13.863-13.869z"></path> </symbol> <symbol id="oxy-social-icons-icon-youtube-blank" viewBox="0 0 32 32"> <title>youtube</title> <path d="M31.681 9.6c0 0-0.313-2.206-1.275-3.175-1.219-1.275-2.581-1.281-3.206-1.356-4.475-0.325-11.194-0.325-11.194-0.325h-0.012c0 0-6.719 0-11.194 0.325-0.625 0.075-1.987 0.081-3.206 1.356-0.963 0.969-1.269 3.175-1.269 3.175s-0.319 2.588-0.319 5.181v2.425c0 2.587 0.319 5.181 0.319 5.181s0.313 2.206 1.269 3.175c1.219 1.275 2.819 1.231 3.531 1.369 2.563 0.244 10.881 0.319 10.881 0.319s6.725-0.012 11.2-0.331c0.625-0.075 1.988-0.081 3.206-1.356 0.962-0.969 1.275-3.175 1.275-3.175s0.319-2.587 0.319-5.181v-2.425c-0.006-2.588-0.325-5.181-0.325-5.181zM12.694 20.15v-8.994l8.644 4.513-8.644 4.481z"></path> </symbol> <symbol id="oxy-social-icons-icon-twitter-blank" viewBox="0 0 32 32"> <title>twitter</title> <path d="M32 7.075c-1.175 0.525-2.444 0.875-3.769 1.031 1.356-0.813 2.394-2.1 2.887-3.631-1.269 0.75-2.675 1.3-4.169 1.594-1.2-1.275-2.906-2.069-4.794-2.069-3.625 0-6.563 2.938-6.563 6.563 0 0.512 0.056 1.012 0.169 1.494-5.456-0.275-10.294-2.888-13.531-6.862-0.563 0.969-0.887 2.1-0.887 3.3 0 2.275 1.156 4.287 2.919 5.463-1.075-0.031-2.087-0.331-2.975-0.819 0 0.025 0 0.056 0 0.081 0 3.181 2.263 5.838 5.269 6.437-0.55 0.15-1.131 0.231-1.731 0.231-0.425 0-0.831-0.044-1.237-0.119 0.838 2.606 3.263 4.506 6.131 4.563-2.25 1.762-5.075 2.813-8.156 2.813-0.531 0-1.050-0.031-1.569-0.094 2.913 1.869 6.362 2.95 10.069 2.95 12.075 0 18.681-10.006 18.681-18.681 0-0.287-0.006-0.569-0.019-0.85 1.281-0.919 2.394-2.075 3.275-3.394z"></path> </symbol> <symbol id="oxy-social-icons-icon-instagram-blank" viewBox="0 0 32 32"> <title>instagram</title> <path d="M16 2.881c4.275 0 4.781 0.019 6.462 0.094 1.563 0.069 2.406 0.331 2.969 0.55 0.744 0.288 1.281 0.638 1.837 1.194 0.563 0.563 0.906 1.094 1.2 1.838 0.219 0.563 0.481 1.412 0.55 2.969 0.075 1.688 0.094 2.194 0.094 6.463s-0.019 4.781-0.094 6.463c-0.069 1.563-0.331 2.406-0.55 2.969-0.288 0.744-0.637 1.281-1.194 1.837-0.563 0.563-1.094 0.906-1.837 1.2-0.563 0.219-1.413 0.481-2.969 0.55-1.688 0.075-2.194 0.094-6.463 0.094s-4.781-0.019-6.463-0.094c-1.563-0.069-2.406-0.331-2.969-0.55-0.744-0.288-1.281-0.637-1.838-1.194-0.563-0.563-0.906-1.094-1.2-1.837-0.219-0.563-0.481-1.413-0.55-2.969-0.075-1.688-0.094-2.194-0.094-6.463s0.019-4.781 0.094-6.463c0.069-1.563 0.331-2.406 0.55-2.969 0.288-0.744 0.638-1.281 1.194-1.838 0.563-0.563 1.094-0.906 1.838-1.2 0.563-0.219 1.412-0.481 2.969-0.55 1.681-0.075 2.188-0.094 6.463-0.094zM16 0c-4.344 0-4.887 0.019-6.594 0.094-1.7 0.075-2.869 0.35-3.881 0.744-1.056 0.412-1.95 0.956-2.837 1.85-0.894 0.888-1.438 1.781-1.85 2.831-0.394 1.019-0.669 2.181-0.744 3.881-0.075 1.713-0.094 2.256-0.094 6.6s0.019 4.887 0.094 6.594c0.075 1.7 0.35 2.869 0.744 3.881 0.413 1.056 0.956 1.95 1.85 2.837 0.887 0.887 1.781 1.438 2.831 1.844 1.019 0.394 2.181 0.669 3.881 0.744 1.706 0.075 2.25 0.094 6.594 0.094s4.888-0.019 6.594-0.094c1.7-0.075 2.869-0.35 3.881-0.744 1.050-0.406 1.944-0.956 2.831-1.844s1.438-1.781 1.844-2.831c0.394-1.019 0.669-2.181 0.744-3.881 0.075-1.706 0.094-2.25 0.094-6.594s-0.019-4.887-0.094-6.594c-0.075-1.7-0.35-2.869-0.744-3.881-0.394-1.063-0.938-1.956-1.831-2.844-0.887-0.887-1.781-1.438-2.831-1.844-1.019-0.394-2.181-0.669-3.881-0.744-1.712-0.081-2.256-0.1-6.6-0.1v0z"></path> <path d="M16 7.781c-4.537 0-8.219 3.681-8.219 8.219s3.681 8.219 8.219 8.219 8.219-3.681 8.219-8.219c0-4.537-3.681-8.219-8.219-8.219zM16 21.331c-2.944 0-5.331-2.387-5.331-5.331s2.387-5.331 5.331-5.331c2.944 0 5.331 2.387 5.331 5.331s-2.387 5.331-5.331 5.331z"></path> <path d="M26.462 7.456c0 1.060-0.859 1.919-1.919 1.919s-1.919-0.859-1.919-1.919c0-1.060 0.859-1.919 1.919-1.919s1.919 0.859 1.919 1.919z"></path> </symbol> </defs> </svg> <link rel='stylesheet' id='wpgb-facets-css' href='https://presscouncil.org.au/wp-content/plugins/wp-grid-builder/frontend/assets/css/facets.css?ver=1.8.1' type='text/css' media='all' /> <link rel='stylesheet' id='wpgb-colors-css' href='https://presscouncil.org.au/wp-content/wpgb/facets/colors.css?ver=1637799780' type='text/css' media='all' /> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/gravitizer-lite/public/js/gravitizer-lite-public.js?ver=2.0.1" id="gravitizer-lite-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/wedevs-project-manager/src/Pusher/views/assets/vendor/pusher-v5.0.2.min.js?ver=1706595506" id="pm-pusher-library-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/wedevs-project-manager/src/Pusher/views/assets/vendor/toastr/toastr.min.js?ver=1706595506" id="pm-toastr-pusher-js"></script> <script type="text/javascript" id="pm-pusher-jquery-js-extra"> /* <![CDATA[ */ var PM_Pusher_Vars = {"base_url":"https:\/\/presscouncil.org.au\/wp-json\/","pusher_app_key":null,"pusher_app_id":null,"pusher_cluster":null,"user_id":"0","is_admin":"","channel":"private-wp-project-manager","events":{"task_create":"create-task","task_update":"update-task","new_comment":"new-comment","message_create":"create-message","message_update":"update-message"},"api_base_url":"https:\/\/presscouncil.org.au\/wp-json\/","api_namespace":"pm\/v2"}; /* ]]> */ </script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/wedevs-project-manager/src/Pusher/views/assets/vendor/pusher-jquery.js?ver=1731653215" id="pm-pusher-jquery-js"></script> <script type="text/javascript" id="easy-notification-bar-js-extra"> /* <![CDATA[ */ var easyNotificationBar = {"local_storage_keyname":"easy_notification_bar_is_hidden_1728389133"}; /* ]]> */ </script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/easy-notification-bar/assets/js/front.js?ver=1.4.8" id="easy-notification-bar-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/oxyextras/components/assets/fancybox.min.js?ver=3.5.7" id="fancybox-js-js"></script> <script type="text/javascript" id="fancybox-init-js-extra"> /* <![CDATA[ */ var localize_extras_plugin = {"oxygen_directory":"https:\/\/presscouncil.org.au\/wp-content\/uploads\/oxygen\/css\/"}; /* ]]> */ </script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/oxyextras/components/assets/fancybox-init-4.js?ver=1.0.2" id="fancybox-init-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/oxyextras/components/assets/accessible-megamenu.js?ver=1.0.0" id="extras_megamenu-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/oxyextras/components/assets/megamenu-init.js?ver=1.0.2" id="extras_megamenu-init-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/oxyextras/components/assets/readmore.min.js?ver=3.0.1" id="readmore-js-js"></script> <script type="text/javascript" id="wpgb-js-extra"> /* <![CDATA[ */ var wpgb_settings = {"lang":"","ajaxUrl":"https:\/\/presscouncil.org.au\/?wpgb-ajax=action","history":"1","mainQuery":[],"permalink":"https:\/\/presscouncil.org.au\/complaints\/handling-of-complaints","resultMsg":{"plural":"%d results found","singular":"1 result found","none":"no results found"},"hasGrids":"","hasFacets":"1","hasLightbox":"","shadowGrids":[2],"lightbox":{"plugin":"wp_grid_builder","counterMsg":"[index] \/ [total]","errorMsg":"Sorry, an error occured while loading the content...","prevLabel":"Previous slide","nextLabel":"Next slide","closeLabel":"Close lightbox"},"combobox":{"search":"Please enter 1 or more characters.","loading":"Loading...","cleared":"options cleared.","expanded":"Use Up and Down to choose options, press Enter to select the currently focused option, press Escape to collapse the list.","noResults":"No Results Found.","collapsed":"Press Enter or Space to expand the list.","clearLabel":"Clear","selected":"option %s, selected.","deselected":"option %s, deselected."},"autocomplete":{"open":"Use Up and Down to choose suggestions and press Enter to select suggestion.","input":"Type to search or press Escape to clear the input.","clear":"Field cleared.","noResults":"No suggestions found.","loading":"Loading suggestions...","clearLabel":"Clear","select":"%s suggestion was selected."},"range":{"minLabel":"Minimum value","maxLabel":"Maximum value"},"vendors":[{"type":"js","handle":"wpgb-date","source":"https:\/\/presscouncil.org.au\/wp-content\/plugins\/wp-grid-builder\/frontend\/assets\/js\/vendors\/date.js","version":1706595302},{"type":"css","handle":"wpgb-date-css","source":"https:\/\/presscouncil.org.au\/wp-content\/plugins\/wp-grid-builder\/frontend\/assets\/css\/vendors\/date.css","version":1706595302},{"type":"js","handle":"wpgb-range","source":"https:\/\/presscouncil.org.au\/wp-content\/plugins\/wp-grid-builder\/frontend\/assets\/js\/vendors\/range.js","version":1706595302},{"type":"js","handle":"wpgb-select","source":"https:\/\/presscouncil.org.au\/wp-content\/plugins\/wp-grid-builder\/frontend\/assets\/js\/vendors\/select.js","version":1706595302},{"type":"js","handle":"wpgb-autocomplete","source":"https:\/\/presscouncil.org.au\/wp-content\/plugins\/wp-grid-builder\/frontend\/assets\/js\/vendors\/autocomplete.js","version":1706595302}]}; /* ]]> */ </script> <script src="https://presscouncil.org.au/wp-content/plugins/wp-grid-builder/frontend/assets/js/polyfills.js?ver=1.8.1"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/wp-grid-builder/frontend/assets/js/facets.js?ver=1.8.1" id="wpgb-facets-js"></script> <script type="text/javascript" src="https://presscouncil.org.au/wp-content/plugins/oxyextras/includes/js/gridbuildersupport.js?ver=1.0.1" id="gridbuildersupport-js"></script> <script type="text/javascript" id="ct-footer-js"></script><script type="text/javascript" id="ct_code_block_js_100807">//** Oxygen Composite Elements Settings Section **// //** Edit the variables below to change the behavior of the element. **// var scrollDistance = 300; // Set this to the scroll distance at which you want the button to appear. //** That's it, stop editing! **/ jQuery(document).ready( function() { // If we're in the builder, do not execute. var url_string = window.location.href; var url = new URL(url_string); var param = url.searchParams.get("ct_builder"); if( param ) { return; } jQuery('.oxel_back_to_top_container').addClass('oxel_back_to_top_container--hidden'); }) jQuery(window).on('scroll', function() { var topPos = jQuery(window).scrollTop(); if( topPos > scrollDistance ) { jQuery('.oxel_back_to_top_container').removeClass('oxel_back_to_top_container--hidden'); } else { jQuery('.oxel_back_to_top_container').addClass('oxel_back_to_top_container--hidden'); } })</script> <style type="text/css" id="ct_code_block_css_100807">.oxel_back_to_top_container--hidden { bottom: -64px; } .oxel_back_to_top_container:hover { transform: none !important; background-color: #e0ded8 !important; }</style> <script type="text/javascript" id="ct_code_block_js_100681"> jQuery(function () { jQuery('body').click(function(){ jQuery('.oxy-mega-menu').removeClass('subnav-enabled'); }); jQuery('.oxy-mega-menu ul li').each(function(){ jQuery(this).click(function(){ setTimeout(function(){ var sub_nav = jQuery('.oxy-mega-dropdown_inner-open').is(':visible'); //Check if sub nav is enabled if(sub_nav==true){ jQuery('.oxy-mega-menu').addClass('subnav-enabled'); }else{ jQuery('.oxy-mega-menu').removeClass('subnav-enabled'); } },0); }); }); jQuery('.mobile-menu-wrap').click(function(){ jQuery(this).toggleClass("mobile-active"); }); }); </script>  </body> </html>