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Operator Assisted Feat... | GlobalMeet Support Center
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16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <span> Operator Assisted Feat... </span> </a> </nav> </div> <main class="content-wrap card"> <div class="page-content clearfix" page-display="251"> <div class="pointer-container" id="pointer"> <div class="pointer anim " > <span class="icon mr-xxs"><svg class="svg-icon" data-icon="link" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M3.9 12c0-1.71 1.39-3.1 3.1-3.1h4V7H7c-2.76 0-5 2.24-5 5s2.24 5 5 5h4v-1.9H7c-1.71 0-3.1-1.39-3.1-3.1zM8 13h8v-2H8v2zm9-6h-4v1.9h4c1.71 0 3.1 1.39 3.1 3.1s-1.39 3.1-3.1 3.1h-4V17h4c2.76 0 5-2.24 5-5s-2.24-5-5-5z"/> </svg> <svg class="svg-icon" data-icon="include" role="presentation" style="display:none;" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 .5h24v24H0z" fill="none"/> <path d="M12 16.5l4-4h-3v-9h-2v9H8l4 4zm9-13h-6v1.99h6v14.03H3V5.49h6V3.5H3c-1.1 0-2 .9-2 2v14c0 1.1.9 2 2 2h18c1.1 0 2-.9 2-2v-14c0-1.1-.9-2-2-2z"/> </svg></span> <div class="input-group inline block"> <input readonly="readonly" type="text" id="pointer-url" placeholder="url"> <button class="button outline icon" data-clipboard-target="#pointer-url" type="button" title="Copy Link"><svg class="svg-icon" data-icon="copy" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M16 1H4c-1.1 0-2 .9-2 2v14h2V3h12V1zm3 4H8c-1.1 0-2 .9-2 2v14c0 1.1.9 2 2 2h11c1.1 0 2-.9 2-2V7c0-1.1-.9-2-2-2zm0 16H8V7h11v14z"/> </svg></button> </div> </div> </div> <div dir="auto"> <h1 class="break-text" id="bkmrk-page-title">Operator Assisted Feature Summary</h1> <div style="clear:left;"></div> <p id="bkmrk-with-flat-rate-prici">You can request an operator-assisted audio conference in conjunction with your managed webcast. With flat rate pricing, you know when booking how much your event will cost. Flat rate conferences include:</p> <ul id="bkmrk-up-to-60-minutes-of-"> <li>Up to 60 minutes of operator-assisted conferencing per event. Extended time billed in 30-minute increments.</li> <li>Two ways to join: Greeted Entry and Passcode Entry.</li> <li>Event capacity tiers from 1 to 15,000 participants.</li> </ul> <h1 id="bkmrk-included-features-%28p">Event capacity</h1> <p id="bkmrk-pricing-is-based-on-">Pricing is based on how participants join the conference (Greeted Entry or Passcode Entry) and the number of participants you schedule. Passcode Entry is the less expensive option.</p> <table id="bkmrk-greeted-entry-click-" style="border-collapse: collapse; width: 100%; height: 406.375px;" border="1"> <thead> <tr style="height: 30.2734px;"> <th style="width: 33.3745%; height: 30.2734px;"><br></th> <th style="width: 33.3745%; height: 30.2734px;"><strong>Greeted Entry</strong></th> <th style="width: 33.3745%; height: 30.2734px;"><strong>Passcode Entry</strong></th> </tr> </thead> <tbody> <tr style="height: 73.3672px;"> <td style="width: 33.3745%; height: 73.3672px;"><br></td> <td style="width: 33.3745%; height: 73.3672px;">Attendees dial an access number and are greeted by an operator, who places them in the conference.</td> <td style="width: 33.3745%; height: 73.3672px;">Attendees dial an access number and are prompted to enter a passcode.</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">Maximum participants</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">750</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">15,000</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">1-100</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">101-300</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">301-500</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">501-750</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">751-1,000</td> <td class="align-center" style="height: 151.367px; background-color: #f1f1f1; width: 33.3745%;" rowspan="5">Not available<br></td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">1,001-1,500</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">1,501-3,000</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">✔</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">3,001-5,000</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">Request quote</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 33.3745%; height: 30.2734px;">5,001-15,000</td> <td class="align-center" style="width: 33.3745%; height: 30.2734px;">Request quote</td> </tr> </tbody> </table> <h1 id="bkmrk-event-capacity">Included features (per event)</h1> <p id="bkmrk-these-features-are-a">These features are included in the base price for all flat rate conferences. When booking, choose the features you want to include. A 15-minute pre-conference is added to all conferences by default.</p> <table id="bkmrk-greeted-entry-click--0" style="border-collapse: collapse; width: 100%; height: 545.18px;" border="1"> <thead> <tr> <th class="align-left" style="width: 33.013%; height: 30.2734px;"><strong>Feature</strong></th> <th class="align-left" style="width: 66.987%; height: 30.2734px;"><strong>Description</strong></th> </tr> </thead> <tbody> <tr> <td style="width: 34%; height: 30.2734px;">Audio Recording File</td> <td style="width: 66%; height: 30.2734px;">Receive a recording of your conference as a downloadable MP3 file.</td> </tr> <tr> <td style="width: 34%; height: 64.8203px;">Click to Join</td> <td style="width: 66%; height: 64.8203px;">For conferences up to 5,000 participants. Have participants click a link, enter their information, and the system calls their phone and places them in the conference.</td> </tr> <tr> <td style="width: 34%; height: 82.0938px;">Conference Controls</td> <td style="width: 66%; height: 82.0938px;">The Conference Controls allows speakers to see in real time who has joined the conference, manage question and answer queues, and communicate behind the scenes with the operator and other speakers with the chat feature.</td> </tr> <tr> <td style="width: 33.013%; height: 64.8203px;">Opening Script</td> <td style="width: 66.987%; height: 64.8203px;">Have the operator read a standard or custom script when opening the conference. If you'd like to introduce the conference, the operator counts down the let you know when the conference is live.</td> </tr> <tr> <td style="width: 34%; height: 48.8125px;">Participant List Report</td> <td style="width: 66%; height: 48.8125px;">When attendees join the conference, collect two pieces of information and receive a summary of the information in a report after the conference.</td> </tr> <tr> <td style="width: 34%; height: 73.3672px;">Pre-conference</td> <td style="width: 66%; height: 73.3672px;">The conference is open to speakers 15 or 30 minutes before the start time. The operator joins the pre-conference and confirms speaker names, the order of the speakers will be presenting, and how the event should be introduced.</td> </tr> <tr> <td style="width: 34%; height: 49.8125px;">Question and Answer</td> <td style="width: 66%; height: 49.8125px;">Have the operator moderate a Q&A session where participants can ask the speakers questions over the phone.</td> </tr> <tr> <td style="width: 34%; height: 49.0938px;">Test Call</td> <td style="width: 66%; height: 49.0938px;">Attend a test run before the live conference. Test calls can include a 15-minute pre-conference, 60-minute call length, and Conference Controls.</td> </tr> <tr> <td style="width: 34%; height: 51.8125px;">Web-based Recording Playback</td> <td style="width: 66%; height: 51.8125px;">Make the event recording available for replay for 12 months after the event so that participants who were not able to join the live event can watch it later.</td> </tr> </tbody> </table> <h1 id="bkmrk-optional-features-%28p">Add-on features (per event)</h1> <p id="bkmrk-these-features-are-a-0">These features can be added to your event for an additional fee. </p> <table id="bkmrk-feature-description-" style="border-collapse: collapse; width: 100%; height: 263.726px;" border="1"> <thead> <tr style="height: 30.2734px;"> <th class="align-left" style="width: 33.4981%; height: 30.2734px;"><strong>Feature</strong></th> <th class="align-left" style="width: 66.5019%; height: 30.2734px;"><strong>Description</strong></th> </tr> </thead> <tbody> <tr style="height: 30.2734px;"> <td style="width: 34%; height: 30.2734px;">Communication Line</td> <td class="align-left" style="width: 66%; height: 30.2734px;">An additional, dedicated voice line between the operator and conference speakers to coordinate the conference behind the scenes.</td> </tr> <tr style="height: 30.2734px;"> <td style="width: 34%; height: 30.2734px;">Editing Services</td> <td class="align-left" style="width: 66%; height: 30.2734px;">Requires recording. Have your conference recording edited for recording files or the web-based replay. Standard editing includes cutting out or splicing together specific sections of a recording. Fine editing involves removing all stumbles and mistakes so that the content is polished.</td> </tr> <tr style="height: 47.5469px;"> <td style="width: 34%; height: 47.5469px;">Transcription</td> <td style="width: 66%;">Requires recording. Have your conference transcribed in English and receive a copy of your transcript.</td> </tr> </tbody> </table> </div> </div> </main> <div id="sibling-navigation" class="grid half collapse-xs items-center mb-m px-m no-row-gap fade-in-when-active print-hidden"> <div> </div> <div> <a href="https://helpgm.webcasts.com/books/getting-started-L3M/page/conference-controls-system-requirements" class="outline-hover no-link-style block rounded text-xs-right"> <div class="px-m pt-xs text-muted text-xs-right">Next</div> <div class="inline block"> <div class="icon-list-item no-hover"> <span class="text-page "><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <span>Conference Controls System Requirements</span> </div> </div> </a> </div> </div> </div> </div> <div class="tri-layout-right print-hidden pt-m"> <aside class="tri-layout-right-contents"> <div id="page-details" class="entity-details mb-xl"> <h5>Details</h5> <div class="body text-small blended-links"> <div class="entity-meta"> <div> <svg class="svg-icon" data-icon="history" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M13 3c-4.97 0-9 4.03-9 9H1l3.89 3.89.07.14L9 12H6c0-3.87 3.13-7 7-7s7 3.13 7 7-3.13 7-7 7c-1.93 0-3.68-.79-4.94-2.06l-1.42 1.42C8.27 19.99 10.51 21 13 21c4.97 0 9-4.03 9-9s-4.03-9-9-9zm-1 5v5l4.28 2.54.72-1.21-3.5-2.08V8H12z"/> </svg>Revision #37 </div> <div> <svg class="svg-icon" data-icon="star" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12 17.27L18.18 21l-1.64-7.03L22 9.24l-7.19-.61L12 2 9.19 8.63 2 9.24l5.46 4.73L5.82 21z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg><span title="Mon, Jul 25, 2022 4:12 PM">Created 2 years ago</span> </div> <div> <svg class="svg-icon" data-icon="edit" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M3 17.25V21h3.75L17.81 9.94l-3.75-3.75L3 17.25zM20.71 7.04c.39-.39.39-1.02 0-1.41l-2.34-2.34c-.39-.39-1.02-.39-1.41 0l-1.83 1.83 3.75 3.75 1.83-1.83z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg><span title="Fri, Aug 12, 2022 4:47 PM">Updated 2 years ago</span> </div> </div> </div> </div> <div class="actions mb-xl"> <h5>Actions</h5> <div class="icon-list text-primary"> <hr class="primary-background"/> <div component="dropdown" class="dropdown-container" id="export-menu"> <div refs="dropdown@toggle" class="icon-list-item" aria-haspopup="true" aria-expanded="false" aria-label="Export" tabindex="0"> <span><svg class="svg-icon" data-icon="export" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M19 19H5V5h7V3H5c-1.11 0-2 .9-2 2v14c0 1.1.89 2 2 2h14c1.1 0 2-.9 2-2v-7h-2v7zM14 3v2h3.59l-9.83 9.83 1.41 1.41L19 6.41V10h2V3h-7z"/> </svg></span> <span>Export</span> </div> <ul refs="dropdown@menu" class="wide dropdown-menu" role="menu"> <li><a href="https://helpgm.webcasts.com/books/getting-started-L3M/page/operator-assisted-feature-summary/export/html" target="_blank" class="label-item"><span>Contained Web File</span><span>.html</span></a></li> <li><a href="https://helpgm.webcasts.com/books/getting-started-L3M/page/operator-assisted-feature-summary/export/pdf" target="_blank" class="label-item"><span>PDF File</span><span>.pdf</span></a></li> <li><a href="https://helpgm.webcasts.com/books/getting-started-L3M/page/operator-assisted-feature-summary/export/plaintext" target="_blank" class="label-item"><span>Plain Text File</span><span>.txt</span></a></li> <li><a href="https://helpgm.webcasts.com/books/getting-started-L3M/page/operator-assisted-feature-summary/export/markdown" target="_blank" class="label-item"><span>Markdown File</span><span>.md</span></a></li> </ul> </div> </div> </div> </aside> </div> </div> </div> <footer> <a href="https://helpgm.webcasts.com/books/contact-support" target="_blank" rel="noopener">Contact Support</a> <a href="https://webcasts.typeform.com/to/gYKX1z" target="_blank" rel="noopener">Send Us Your Feedback</a> </footer> <div back-to-top class="primary-background print-hidden"> <div class="inner"> <svg class="svg-icon" data-icon="chevron-up" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M7.41 15.41L12 10.83l4.59 4.58L18 14l-6-6-6 6z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg> <span>Back to top</span> </div> </div> <script src="https://helpgm.webcasts.com/dist/app.js?version=v22.04.1" nonce="TXZ5J5E6eax5xxQLG6mIslVi"></script> </body> </html>