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MCET Accessibility Action Plan FY25 - 27 | MCEC
<!DOCTYPE html><html class="scroll-smooth" lang="en"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>MCET Accessibility Action Plan FY25 - 27 | MCEC</title><meta name="description" content="Our Accessibility Action Plan has four main goals that match our business strategy and the aims of the Victorian Disability Act 2006."/><meta name="keywords" content="Accessibility Action Plan, aap, accessibility, action plan, accessibility strategy, accessibility goals"/><link rel="canonical" href="https://www.mcec.com.au/our-impact/accessibility-action-plan"/><meta property="og:site_name" content="Melbourne Convention Exhibition Centre"/><meta property="og:title" content="MCET Accessibility Action Plan FY25 - 27"/><meta property="og:description" content="Our Accessibility Action Plan has four main goals that match our business strategy and the aims of the Victorian Disability Act 2006."/><meta property="og:type" content="website"/><meta property="og:url" content="https://www.mcec.com.au/our-impact/accessibility-action-plan"/><meta property="og:image" content="https://images.ctfassets.net/mwqtes8188we/3WfDhF6KFnFykgGlmLt120/d4bc19ecd84ea0e5185a914964e893f5/aap_rich-text-tall-1.jpg"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta name="next-head-count" content="14"/><link rel="apple-touch-icon" sizes="57x57" href="/apple-touch-icon-57x57.png"/><link rel="apple-touch-icon" sizes="60x60" href="/apple-touch-icon-60x60.png"/><link rel="apple-touch-icon" sizes="72x72" href="/apple-touch-icon-72x72.png"/><link rel="apple-touch-icon" sizes="76x76" href="/apple-touch-icon-76x76.png"/><link rel="apple-touch-icon" sizes="114x114" href="/apple-touch-icon-114x114.png"/><link rel="apple-touch-icon" sizes="120x120" href="/apple-touch-icon-120x120.png"/><link rel="apple-touch-icon" sizes="144x144" href="/apple-touch-icon-144x144.png"/><link rel="apple-touch-icon" sizes="152x152" href="/apple-touch-icon-152x152.png"/><link rel="icon" type="image/png" sizes="32x32" href="/favicon-32x32.png"/><link rel="icon" type="image/png" sizes="16x16" href="/favicon-16x16.png"/><link rel="manifest" href="/site.webmanifest"/><meta name="msapplication-TileColor" content="#ffffff"/><meta name="theme-color" content="#ffffff"/><link data-next-font="" rel="preconnect" href="/" crossorigin="anonymous"/><link rel="preload" href="/_next/static/css/f8f15f4f8b6ecc68.css" as="style" crossorigin=""/><link rel="stylesheet" href="/_next/static/css/f8f15f4f8b6ecc68.css" crossorigin="" data-n-g=""/><noscript data-n-css=""></noscript><script defer="" crossorigin="" nomodule="" src="/_next/static/chunks/polyfills-c67a75d1b6f99dc8.js"></script><script defer="" src="/_next/static/chunks/623.17dcc72b9025694f.js" crossorigin=""></script><script defer="" src="/_next/static/chunks/610.a4ee5b98bbfa07f3.js" crossorigin=""></script><script defer="" src="/_next/static/chunks/873.33a131be4f39757d.js" crossorigin=""></script><script defer="" src="/_next/static/chunks/687.2b1fae070edd849a.js" crossorigin=""></script><script defer="" src="/_next/static/chunks/813.35d36ba3c4423599.js" crossorigin=""></script><script defer="" src="/_next/static/chunks/723.d4165f756817e610.js" crossorigin=""></script><script src="/_next/static/chunks/webpack-12e950d68e8bf5b3.js" defer="" crossorigin=""></script><script src="/_next/static/chunks/framework-98741467467a0898.js" defer="" crossorigin=""></script><script src="/_next/static/chunks/main-d0d4a9addd943b1c.js" defer="" crossorigin=""></script><script src="/_next/static/chunks/pages/_app-49853bc0e1126500.js" defer="" crossorigin=""></script><script src="/_next/static/chunks/306-83ae6f1b0d9a176f.js" defer="" crossorigin=""></script><script src="/_next/static/chunks/251-05c5a2371e0987a8.js" defer="" crossorigin=""></script><script src="/_next/static/chunks/370-1abd4e8215368db0.js" defer="" crossorigin=""></script><script src="/_next/static/chunks/pages/%5B...slug%5D-e299e205629aa16d.js" defer="" crossorigin=""></script><script src="/_next/static/JgiCVzA0hFJjgr4jM6MQM/_buildManifest.js" defer="" crossorigin=""></script><script src="/_next/static/JgiCVzA0hFJjgr4jM6MQM/_ssgManifest.js" defer="" crossorigin=""></script></head><body><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WV7D5CR" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><div id="__next"><section class="text-l fixed top-0 left-0 z-50 flex h-screen w-screen items-center justify-center bg-black bg-opacity-[0.92] px-6 transition-all duration-1000 ease-in-out md:px-10 translate-y-full opacity-0"><div class="flex flex-col items-center"><p class="max-w-[44.5rem] text-white">Melbourne Convention and Exhibition Centre (MCEC) Acknowledges the Traditional Owners of Narrm, the Wurundjeri Woi Wurrung people of the Kulin Nation. We pay our respects to their Elders past and present, and to Elders of all First Nations communities that visit MCEC.</p><div><button class="hover:text-primary-500 text-l text-white" type="button" aria-label="Press enter to accept the acknowledgement" tabindex="0" id=""><div class="h-8 w-8 origin-center rotate-180 mt-[3.75rem]"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button></div></div></section><header class="sticky top-0 z-[13] bg-white"><nav class="h-full transition-all duration-300 ease-in-out h-[4.5rem] md:h-[6.25rem]"><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto flex h-full w-full items-center justify-between"><a class="cursor:pointer underline" href="/"><img src="https://images.ctfassets.net/mwqtes8188we/333o20pmTfyIrFjumuke6A/d2e034e0f16bd9f4f21dba53bc0c1c93/mcec-logo-mobile.svg" alt="MCEC" class="h-10 md:h-14 md:hidden" width="40" height="40"/><img src="https://images.ctfassets.net/mwqtes8188we/UNqyFkanfGLtjiGFMGzjZ/53a24dc650217f71c2cb613fa47e3820/Frame.svg" alt="MCEC" class="h-10 md:h-14 hidden md:block" width="132" height="56"/></a><div class="flex items-center space-x-11 text-black"><button class="hover:text-primary-500" aria-label="Search"><svg xmlns="http://www.w3.org/2000/svg" width="33" height="33" viewBox="0 0 33 33" fill="none"><circle cx="11" cy="11" r="10" stroke="currentColor" stroke-width="2"></circle><path d="M32 32L18 18" stroke="currentColor" stroke-width="2"></path></svg></button><a class="cursor:pointer inline-flex hidden border-2 px-8 py-4 text-l md:block border-black bg-black font-normal text-white hover:bg-transparent hover:text-black focus:border-black" href="/contact-us">Contact us</a><button type="button" aria-label="Menu" class="group flex items-center text-l"><span class="group-hover:text-primary-500 hidden pr-4 md:block">Menu</span><svg class="group-hover:fill-primary-500" width="40" height="12" viewBox="0 0 40 12" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><rect width="24" height="2" fill="inherit"></rect><rect y="10" width="40" height="2" fill="inherit"></rect></svg></button></div></div></div></nav></header><main class="relative z-[1] min-h-screen min-w-0 bg-white"><section class="relative flex min-h-[9rem] items-center md:min-h-[12rem] lg:min-h-[34rem] bg-accent-red"><div class="mx-4 h-full md:mx-6 lg:mx-20 w-full"><div class="lg:container lg:mx-auto h-full"><div class="flex h-full items-center py-12 md:py-16 lg:max-w-[45%] lg:py-[7rem]"><div class="flex flex-col items-start space-y-1 lg:space-y-2 text-white"><h1 class="break-words font-mono text-4xl md:text-5xl l:text-6xl 2xl:text-7xl mb-4 md:mb-6">Accessibility Action Plan</h1><p class="text-l lg:text-xl">Melbourne Convention and Exhibition Trust FY25 - 27</p></div></div></div></div><span class="absolute right-0 my-auto block hidden h-full w-1/2 bg-cover bg-no-repeat lg:block" style="background-image:url(data:image/svg+xml;base64,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)"></span></section><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto"><div class="flex py-4 md:py-6"><div class="flex items-center sm:hidden"><a class="cursor:pointer hover:text-primary-700 mx-2 flex text-sm underline first:ml-0" href="/our-impact"><div class="mr-2"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M10 6L4 12L10 18" stroke="currentColor" stroke-width="1"></path><path d="M4 12H20" stroke="currentColor" stroke-width="1"></path></svg></div>Back to Our impact</a></div><div class="hidden items-center sm:flex"><a class="cursor:pointer hover:text-primary-700 mx-2 flex text-sm underline first:ml-0" href="/">Home</a>|<a class="cursor:pointer hover:text-primary-700 mx-2 flex text-sm underline first:ml-0" href="/our-impact">Our impact</a>|<span class="ml-2 text-sm">Accessibility Action Plan</span></div></div></div></div><div id="statement-of-intent" aria-hidden="true" class="relative top-px -mt-px h-px scroll-mt-[3.938rem] lg:scroll-mt-[4.438rem]"></div><section class="flex w-full flex-col-reverse lg:h-full lg:min-h-[43.25rem] bg-accent-red text-accent-red lg:flex-row-reverse"><div class="flex lg:w-1/2"><div class="half-container flex flex-col items-start justify-center px-4 pt-10 pb-12 md:px-6 md:pt-14 md:pb-16 lg:px-20 lg:py-50 4xl:pr-0"><div><section class="text-l mb-0 lg:text-xl"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-4 md:mb-6">Statement of Intent</h2><p class="mb-6">My name is Natalie O鈥橞rien. I am the Chief Executive of the Melbourne Convention and Exhibition Trust (MCET). MCET operates Melbourne Convention and Exhibition Centre (MCEC). It will also run Nyaal Banyul Geelong Convention and Event Centre from 2026. I am pleased to share our first Accessibility Action Plan. </p><p class="mb-6">Our Accessibility Action Plan has four main goals that match our business strategy and the aims of the Victorian Disability Act 2006. </p><p class="mb-6">This plan will make both MCEC and Nyaal Banyul more welcoming to people with disabilities. It aims to tackle current obstacles. This will enable improved access and full participation. This is for customers, visitors, and employees. </p><p class="mb-6">In this plan, we鈥檙e looking at the challenges faced by people with all types of disabilities. These can be physical, cognitive, intellectual, or hidden. We want to make things easier for them. We鈥檒l do this by improving our processes, systems, and surroundings. We鈥檒l also tackle discriminatory attitudes and practices. We鈥檙e putting people with disabilities in all their diversity at the heart of our planning. We鈥檙e involving them so we can make better decisions. </p><p class="mb-6">As we put this plan into action, we see that we need to change the physical environment, attitudes, communication, and social settings. This is so that people with disabilities can fully participate in society like everyone else. </p><p class="mb-6">We鈥檒l check the progress of our actions every quarter. An action in our first year is to establish an Accessibility Advisory Group and report to it regularly. MCET鈥檚 Annual Report and Impact Report will also include these updates.</p></section></div></div></div><figure class="h-[13.25rem] w-full md:h-[27rem] lg:h-initial lg:w-1/2"><div class="relative h-full w-full"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Two woman talking in a hallway with orange carpet. One women walks to the side while the other is in a motorised wheelchair." src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Two woman talking in a hallway with orange carpet. One women walks to the side while the other is in a motorised wheelchair." loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://images.ctfassets.net/mwqtes8188we/3WfDhF6KFnFykgGlmLt120/d4bc19ecd84ea0e5185a914964e893f5/aap_rich-text-tall-1.jpg"/></noscript></span></div></figure></section><div id="goal-one" aria-hidden="true" class="relative top-px -mt-px h-px scroll-mt-[3.938rem] lg:scroll-mt-[4.438rem]"></div><section class="vertical-navigation py-10 md:py-16 lg:py-20 bg-accent-white"><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto"><div class="relative hidden justify-between lg:flex"><div class="w-[30%] min-w-[25rem] max-w-[44.5rem]"><div class="sticky top-[5rem]"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-8 md:mb-12 lg:mb-20">Goal 1</h2><ul class="space-y-4 vertical-navigation-shape border-2 py-14 px-12 vertical-navigation-shape--white border-red-500"><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-black"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium group-hover:opacity-100 2xl:text-3xl">Action 1.1</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 1.2</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 1.3</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 1.4</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 1.5</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 1.6</h3></button></li></ul></div></div><div class="w-1/2 max-w-[53.75rem]"><div class="overflow-x-hidden"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to get and keep jobs</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 1.1</strong></p><p class="mb-6"><strong class="font-semibold">Use hiring methods that make it easier for people with disabilities to apply for and get jobs.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Find ways to help people apply for jobs more easily and increase their chances of being chosen.聽 </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Review all processes and find areas for improvement. </p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>People Support and Services </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Speak well about hiring people with disabilities. Correct any wrong ideas.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Send updates to all employees every three months. </p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Organisational Development, Advocacy, Impact and Reputation </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Quarterly</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Add a statement on the website and job ads, that encourages applications from people with diverse backgrounds, including those with disabilities, to apply. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Add statement to MCEC and Nyaal Banyul websites.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> People Support and Services, Marketing</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Provide job descriptions and all related materials on our hiring portal in Word format or accessible PDFs. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Every month, ensure that accessible versions of job descriptions are created.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>People Support and Services </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p></section></div></div></div><div class="lg:hidden"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-8 md:mb-12 lg:mb-20">Goal 1</h2><ul class="space-y-2"><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-red-500 !text-white" type="button" aria-label="Action 1.1" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 1.1</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to get and keep jobs</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 1.1</strong></p><p class="mb-6"><strong class="font-semibold">Use hiring methods that make it easier for people with disabilities to apply for and get jobs.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Find ways to help people apply for jobs more easily and increase their chances of being chosen.聽 </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Review all processes and find areas for improvement. </p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>People Support and Services </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Speak well about hiring people with disabilities. Correct any wrong ideas.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Send updates to all employees every three months. </p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Organisational Development, Advocacy, Impact and Reputation </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Quarterly</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Add a statement on the website and job ads, that encourages applications from people with diverse backgrounds, including those with disabilities, to apply. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Add statement to MCEC and Nyaal Banyul websites.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> People Support and Services, Marketing</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Provide job descriptions and all related materials on our hiring portal in Word format or accessible PDFs. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Every month, ensure that accessible versions of job descriptions are created.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>People Support and Services </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-red-500 !text-white" type="button" aria-label="Action 1.2" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 1.2</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to get and keep jobs</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 1.2</strong></p><p class="mb-6"><strong class="font-semibold">Make it easier for people with disabilities to start their careers.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Where possible help people with disabilities get work experience through community programs. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Talk to a community partner every 6 months. They can help to find job opportunities for people with disabilities. </p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> People Support and Services, Customer Service</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-red-500 !text-white" type="button" aria-label="Action 1.3" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 1.3</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to get and keep jobs</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 1.3</strong></p><p class="mb-6"><strong class="font-semibold">Help employees with disabilities at work.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><h6 class="break-words font-mono text-2xl font-medium mb-4 mb-4"> </h6><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Make sure there is a written process to review requests for flexible work. This process must go beyond Fair Work requirements. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Process is written down and approved. </p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>People Support and Services</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25 </p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"> </p><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> A Healthy Day is available for all full-time and part-time employees to recharge, reset, and maintain their wellbeing. </p><p class="mb-6"> </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Give permanent employees one day off per financial year. </p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>People Support and Services</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-red-500 !text-white" type="button" aria-label="Action 1.4" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 1.4</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to get and keep jobs</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 1.4</strong></p><p class="mb-6"><strong class="font-semibold">Make sure all policies consider accessibility in design and implementation.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Make a checklist to check policies for accessibility. Do this when they are approved or renewed. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Checklist made and approved</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>People Support and Services, Safety and Security, Policy owners </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25</p><p class="mb-6"></p><p class="mb-6"></p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-red-500 !text-white" type="button" aria-label="Action 1.5" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 1.5</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to get and keep jobs</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 1.5</strong></p><p class="mb-6"><strong class="font-semibold">Give employees accessible information.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Check if MCEC鈥檚 internal website follows WCAG 2.2 standards. Then, make a plan to fix any problems. Start with the most important ones. </p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Action Plan completed and Improvement Plan completed. </p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Information and Communication Technology, Corporate Communications </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Action Plan FY 25 and Improvement Plan FY 26</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Set up a central place on MCEC's internal website. Employees can find resources and help there. It鈥檚 all related to accessibility.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Central place created</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Corporate Communications</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 25</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-red-500 !text-white" type="button" aria-label="Action 1.6" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 1.6</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to get and keep jobs</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 1.6</strong></p><p class="mb-6"><strong class="font-semibold">Make employee office spaces easier to use for everyone.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Improve the signs, paths, and lighting. Do this in the main areas we have identified, where employees work behind the scenes. </p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Entirely finished</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Look into adding toilets that are easy to use. They are for people who can walk but may have mobility challenges. They would go in the level 3 office of the Melbourne Exhibition Centre.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Completion depends on whether the building design requirements make it possible.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Any furniture changes should consider adjustable heights. They should also include backrests and armrests.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Review all purchases to make sure they meet accessibility guidelines.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Infrastructure and Facilities </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p></section></div></div></li></ul></div></div></div></section><div id="goal-two" aria-hidden="true" class="relative top-px -mt-px h-px scroll-mt-[3.938rem] lg:scroll-mt-[4.438rem]"></div><section class="vertical-navigation py-10 md:py-16 lg:py-20 bg-accent-orange"><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto"><div class="relative hidden justify-between lg:flex"><div class="w-[30%] min-w-[25rem] max-w-[44.5rem]"><div class="sticky top-[5rem]"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-8 md:mb-12 lg:mb-20">Goal 2</h2><ul class="space-y-4 vertical-navigation-shape border-2 py-14 px-12 border-black"><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-black"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium group-hover:opacity-100 2xl:text-3xl">Action 2.1</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 2.2</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 2.3</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 2.4</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 2.5</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 2.6</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 2.7</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 2.8</h3></button></li></ul></div></div><div class="w-1/2 max-w-[53.75rem]"><div class="overflow-x-hidden"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to use the goods, services, and facilities at MCEC and Nyaal Banyul.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 2.1</strong></p><p class="mb-6"><strong class="font-semibold">Make sure Nyaal Banyul Geelong Convention and Event Centre is built to follow Universal Design.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Make sure the building design and construction follow the newest accessibility recommendations.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Meets all requirements.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Nyaal Banyul Project</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 26</p></section></div></div></div><div class="lg:hidden"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-8 md:mb-12 lg:mb-20">Goal 2</h2><ul class="space-y-2"><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 2.1" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 2.1</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to use the goods, services, and facilities at MCEC and Nyaal Banyul.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 2.1</strong></p><p class="mb-6"><strong class="font-semibold">Make sure Nyaal Banyul Geelong Convention and Event Centre is built to follow Universal Design.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Make sure the building design and construction follow the newest accessibility recommendations.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Meets all requirements.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Nyaal Banyul Project</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 26</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 2.2" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 2.2</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to use the goods, services, and facilities at MCEC and Nyaal Banyul.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 2.2</strong></p><p class="mb-6"><strong class="font-semibold">Tell people about the accessibility features at the venues. These features help visitors and event attendees.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Create and share easy-to-read accessibility information on the MCEC websites. Organise it by different features to make it simple to find.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Put on the website.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Infrastructure and Facilities, Marketing </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Create and share easy-to-read accessibility information on the Nyaal Banyul website. Organise it by different features to make it easy to find.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Put on the website.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Nyaal Banyul, Marketing </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Mark on visitor maps where you can find power outlets to charge mobility devices.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Put on visitor maps.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Marketing </p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 25</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Look into installing chargers for mobility aids at customer service desks.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Chargers purchased.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Customer service </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 2.3" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 2.3</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to use the goods, services, and facilities at MCEC and Nyaal Banyul.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"> <strong class="font-semibold">Action 2.3</strong></p><p class="mb-6"><strong class="font-semibold">Make sure that all marketing materials and public information are easy to understand by everyone.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"> </p><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Keep the MCEC website in line with W3C Guidelines. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Any new parts we add to the website follow the guidelines.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Marketing, Information and Communication Technology </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"> </p><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Make sure Nyaal Banyul's website is in line the W3C Guidelines.</p><p class="mb-6"> </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Any new parts we add to the website follow the rules guidelines.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Marketing, Information and Communication Technology</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing </p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Create guidelines for making all marketing materials easy to use. This includes thinking about different ways people might need the information. This can mean using different fonts, sizes, and colours. </p><p class="mb-6"> </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Guidelines created and put into action.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Marketing</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 26</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Check all PDF marketing materials for accessibility. Do this before sending them out.</p><p class="mb-6"> </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Full compliance achieved.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Marketing</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Add written captions to videos on social media and the website.</p><p class="mb-6"> </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Full compliance achieved.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Marketing</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 2.4" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 2.4</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to use the goods, services, and facilities at MCEC and Nyaal Banyul.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><h6 class="break-words font-mono text-2xl font-medium mb-4 mb-4"> </h6><p class="mb-6"><strong class="font-semibold">Action 2.4</strong></p><p class="mb-6"><strong class="font-semibold">Make the public toilets and other facilities at MCEC easier to use for everyone.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Install a Changing Places facility. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>The facility is completed.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Make toilets more accessible. Create a plan to add toilet lids, backrests, and clothing hooks. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>We'll finish checking if it's possible. If it is, we'll go ahead with the upgrades.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Look into adding more signs for ambulant toilets all around MCEC. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>All toilets with signs.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Check the mobile toilet cubicles in the Exhibition Centre bathrooms. Make sure they meet modern standards. </p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> We'll finish checking if it's possible. If it is, we'll go ahead if approved.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Look into adding bathrooms for people of any gender at MCEC. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>We'll finish checking if it's possible. If it is, we'll go ahead if approved.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 27</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 2.5" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 2.5</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to use the goods, services, and facilities at MCEC and Nyaal Banyul.</h2><section class="text-l mb-4"><h6 class="break-words font-mono text-2xl font-medium mb-4 mb-4"> </h6><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 2.5</strong></p><p class="mb-6"><strong class="font-semibold">Make it easier for everyone to find their way around MCEC.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Look into a mobile option to help people find their way around MCEC. It should be easy for everyone to use. </p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> We鈥檒l check if it is possible to launch a mobile option to help people find their way around. If it is, we鈥檒l go ahead if approved.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Marketing </p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 26</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Show the important accessibility features of the venue on the MCEC maps. For example, show where you can charge motorised mobility aids. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Changes completed.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities, Marketing</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 26</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Check how people are using the hearing loops and use that information to improve the signs at MCEC. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>User feedback completed.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Information Communication Technology, Customer Service, Marketing</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 26</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Create a plan for how to help people find their way better in the long term, to ensure it's easy for everyone to use. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Decide whether to approve or reject the strategy exploration.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Marketing, Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 27</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 2.6" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 2.6</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to use the goods, services, and facilities at MCEC and Nyaal Banyul.</h2><section class="text-l mb-4"><h6 class="break-words font-mono text-2xl font-medium mb-4 mb-4"> </h6><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 2.6</strong></p><p class="mb-6"><strong class="font-semibold">Make safety features at MCEC easier to use for everyone.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Plan to install Tactile Ground Surface Indicators (TGSIs). Put them in key areas of the Melbourne Exhibition Centre. </p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Half of the TGSI upgrade has been completed.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 26</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Plan the installation of visual indicator strips on glass windows and doors. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>We have installed all visual indicator strips.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Look into adding 30% luminance contrast to solid colour doors. </p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Half of the luminance contrast has been completed.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Make sure all furniture, fixtures, and equipment bought for public areas at MCEC are accessible. </p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Review all purchases to make sure they meet accessibility guidelines.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 2.7" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 2.7</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to use the goods, services, and facilities at MCEC and Nyaal Banyul.</h2><section class="text-l mb-4"><h6 class="break-words font-mono text-2xl font-medium mb-4 mb-4"> </h6><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 2.7</strong></p><p class="mb-6"><strong class="font-semibold">Make the ramps and doors at MCEC more accessible.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Consider buying more portable ramps and wheelchair risers for events. They are available to customers for free. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Purchase made, with free use for customers.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Technology Services</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 27</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Check that you can open all manual doors with no more than 2kg of force. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>We鈥檒l make adjustments to the doors that do not need to be replacement.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 26</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 2.8" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 2.8</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Make it easier for people with disabilities to use the goods, services, and facilities at MCEC and Nyaal Banyul.</h2><section class="text-l mb-4"><h6 class="break-words font-mono text-2xl font-medium mb-4 mb-4"> </h6><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 2.8</strong></p><p class="mb-6"><strong class="font-semibold">Make customer service better for people with disabilities.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Starting the Hidden Disabilities Sunflower program. </p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Choose whether to go ahead with the program or not.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Customer Service, Organisational Development</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 25</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable: </strong>Think about and provide accessibility training for all team members and contractors who work directly with customers. If it's a good idea, go ahead and do it. </p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Program suggested and approved.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Organisational Development</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 26</p></section></div></div></li></ul></div></div></div></section><div id="goal-three" aria-hidden="true" class="relative top-px -mt-px h-px scroll-mt-[3.938rem] lg:scroll-mt-[4.438rem]"></div><section class="vertical-navigation py-10 md:py-16 lg:py-20 bg-accent-white"><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto"><div class="relative hidden justify-between lg:flex"><div class="w-[30%] min-w-[25rem] max-w-[44.5rem]"><div class="sticky top-[5rem]"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-8 md:mb-12 lg:mb-20">Goal 3</h2><ul class="space-y-4 vertical-navigation-shape border-2 py-14 px-12 vertical-navigation-shape--white border-red-500"><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-black"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium group-hover:opacity-100 2xl:text-3xl">Action 3.1</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 3.2</h3></button></li></ul></div></div><div class="w-1/2 max-w-[53.75rem]"><div class="overflow-x-hidden"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Work with event organisers. The goal is to ensure people with disabilities can join and take part in events at MCEC or Nyaal Banyul.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 3.1</strong></p><p class="mb-6"><strong class="font-semibold">Encourage more people with disabilities to take part in events.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Tell event organisers about Travellers Aid services.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Include in Positive Impact Guide.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Advocacy, Impact and Reputation</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> Ongoing</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Encourage event organisers to use Alkira鈥檚 Independent Me program for volunteer opportunities.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Include in Positive Impact Guide.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Advocacy, Impact and Reputation</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Look into creating sensory spaces at MCEC.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> We'll finish checking if it's possible. If it is, we'll go ahead if approved.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 27</p></section></div></div></div><div class="lg:hidden"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-8 md:mb-12 lg:mb-20">Goal 3</h2><ul class="space-y-2"><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-red-500 !text-white" type="button" aria-label="Action 3.1" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 3.1</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Work with event organisers. The goal is to ensure people with disabilities can join and take part in events at MCEC or Nyaal Banyul.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 3.1</strong></p><p class="mb-6"><strong class="font-semibold">Encourage more people with disabilities to take part in events.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Tell event organisers about Travellers Aid services.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Include in Positive Impact Guide.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Advocacy, Impact and Reputation</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> Ongoing</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Encourage event organisers to use Alkira鈥檚 Independent Me program for volunteer opportunities.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Include in Positive Impact Guide.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Advocacy, Impact and Reputation</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Ongoing</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Look into creating sensory spaces at MCEC.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> We'll finish checking if it's possible. If it is, we'll go ahead if approved.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 27</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-red-500 !text-white" type="button" aria-label="Action 3.2" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 3.2</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">Work with event organisers. The goal is to ensure people with disabilities can join and take part in events at MCEC or Nyaal Banyul.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 3.2</strong></p><p class="mb-6"><strong class="font-semibold">Help event organisers make their events accessible.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Revise the Accessible Features Guide. Add the new features and make it match the current brand and accessibility policy.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Developed as a webpage.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Infrastructure and Facilities, Marketing</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Consider requiring event organisers to accept Companion Cards. They must do so according to MCEC's licence terms and conditions.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Suggestion based on advice about contract law.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Advocacy, Impact and Reputation, Sales </p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> July 2025</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Look into whether it's possible and if we can get them, provide sensory bags for event attendees. They can pick them up for free at the customer service desk.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Sensory bags approved and made available.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Customer Service</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 25</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Create a checklist for event organisers to make their events accessible.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Include in Positive Impact Guide.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Advocacy, Impact and Reputation</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>July 2025</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Create and advertise menus for events that are easy for everyone to use.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Use accessible menus for events at MCEC.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Food and Beverage, Marketing </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Sales proposals should guide customers to find accessibility information on the website.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Update proposals after adding the information to the website.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Sales, Marketing</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Find out the recommended heights for accessible tables, crockery, and utensils. Then, check our inventory to see what we have and what we should need.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Find ways to make the delegate experience better.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Food and Beverage, Set Ups </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>December 2024</p></section></div></div></li></ul></div></div></div></section><div id="goal-four" aria-hidden="true" class="relative top-px -mt-px h-px scroll-mt-[3.938rem] lg:scroll-mt-[4.438rem]"></div><section class="vertical-navigation py-10 md:py-16 lg:py-20 bg-accent-orange"><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto"><div class="relative hidden justify-between lg:flex"><div class="w-[30%] min-w-[25rem] max-w-[44.5rem]"><div class="sticky top-[5rem]"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-8 md:mb-12 lg:mb-20">Goal 4</h2><ul class="space-y-4 vertical-navigation-shape border-2 py-14 px-12 border-black"><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-black"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium group-hover:opacity-100 2xl:text-3xl">Action 4.1</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 4.2</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 4.3</h3></button></li><li><button class="group flex w-full appearance-none items-center text-start"><div class="mr-9 text-transparent"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="26" viewBox="0 0 34 26" fill="none"><path d="M20 25L32 13L20 1" stroke="currentColor" stroke-width="2"></path><path d="M32 13L-9.53674e-07 13" stroke="currentColor" stroke-width="2"></path></svg></div><h3 class="break-words font-mono text-2xl font-medium opacity-60 group-hover:opacity-100 2xl:text-3xl">Action 4.4</h3></button></li></ul></div></div><div class="w-1/2 max-w-[53.75rem]"><div class="overflow-x-hidden"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">To make real changes. It will change how employees, customers, and everyone else treat and includes people with disabilities.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 4.1</strong></p><p class="mb-6"><strong class="font-semibold">Ask employees questions to see how they feel about disabilities, compared to before.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Consider making an accessibility survey for employees to take.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>We have approved and added at least one question.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Organisational Development</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 25 and ongoing</p></section></div></div></div><div class="lg:hidden"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-8 md:mb-12 lg:mb-20">Goal 4</h2><ul class="space-y-2"><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 4.1" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 4.1</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">To make real changes. It will change how employees, customers, and everyone else treat and includes people with disabilities.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 4.1</strong></p><p class="mb-6"><strong class="font-semibold">Ask employees questions to see how they feel about disabilities, compared to before.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Consider making an accessibility survey for employees to take.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>We have approved and added at least one question.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Organisational Development</p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 25 and ongoing</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 4.2" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 4.2</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">To make real changes. It will change how employees, customers, and everyone else treat and includes people with disabilities.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 4.2</strong></p><p class="mb-6"><strong class="font-semibold">Help the industry grow.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Sponsor the 2024 Accessible and Inclusive Tourism Conference.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>$51,000 sponsorship support.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Advocacy, Impact and Reputation</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>August 2024</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Get and advertise ATIC accreditation.</p><p class="mb-6"><strong class="font-semibold">Target or measure: </strong>Accreditation.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Advocacy, Impact and Reputation </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>July 2025</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 4.3" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 4.3</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">To make real changes. It will change how employees, customers, and everyone else treat and includes people with disabilities.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 4.3</strong></p><p class="mb-6"><strong class="font-semibold">Keeping track and being responsible.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Include a report on how well we're doing with the Accessibility Action Plan in the Annual Report. Also, include it in the annual Impact Report.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Changes added to the final version.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Advocacy, Impact and Reputation</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>Yearly</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Tell people inside and outside MCEC why the Accessibility Action Plan is important.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Publish two articles each quarter about accessibility in our Backstage internal newsletter. Keep including accessibility as an important topic in our content.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Advocacy, Impact and Reputation, Marketing </p><p class="mb-6"><strong class="font-semibold">Timeline:</strong> FY 24 and ongoing</p></section></div></div></li><li><button class="group flex w-full items-center justify-between px-6 py-4 bg-white text-black" type="button" aria-label="Action 4.4" tabindex="0" id=""><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl text-left">Action 4.4</h5><div class="h-8 w-8 origin-center rotate-180 shrink-0 transition-transform duration-500 ease-in-out"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 32 32" fill="none"><path d="M24 14.001L16 6.00098L8 14.001" stroke="currentColor" stroke-width="2"></path><path d="M16 6.00098L16 26.001" stroke="currentColor" stroke-width="2"></path></svg></div></button><div style="max-height:0px" class="transition-max-height overflow-hidden duration-500 ease-in-out"><div style="visibility:collapse" class="pt-8 transition-visibility duration-500 ease-in-out"><h2 class="break-words font-mono text-2xl font-medium md:text-3xl lg:text-4xl mb-8">To make real changes. It will change how employees, customers, and everyone else treat and includes people with disabilities.</h2><section class="text-l mb-4"><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Action 4.4</strong></p><p class="mb-6"><strong class="font-semibold">Committees.</strong></p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Set up an outside group called the Accessibility Advisory Committee. It includes people who have experienced disabilities. They'll give us ongoing feedback.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Start in fiscal year 2025 and have one meeting. After that, we meet twice a year.</p><p class="mb-6"><strong class="font-semibold">Responsibility: </strong>Advocacy, Impact and Reputation</p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25</p><hr class="border-b-1 mb-6 h-0 border-black"/><p class="mb-6"><strong class="font-semibold">Deliverable:</strong> Look into creating or joining a network. It鈥檚 for MCEC employees with disabilities to connect.</p><p class="mb-6"><strong class="font-semibold">Target or measure:</strong> Approved or rejected.</p><p class="mb-6"><strong class="font-semibold">Responsibility:</strong> Organisational Development </p><p class="mb-6"><strong class="font-semibold">Timeline: </strong>FY 25</p></section></div></div></li></ul></div></div></div></section><div id="evidence" aria-hidden="true" class="relative top-px -mt-px h-px scroll-mt-[3.938rem] lg:scroll-mt-[4.438rem]"></div><section class="flex w-full flex-col-reverse lg:h-full lg:min-h-[43.25rem] bg-accent-white text-accent-white lg:flex-row-reverse"><div class="flex lg:w-1/2"><div class="half-container flex flex-col items-start justify-center px-4 pt-10 pb-12 md:px-6 md:pt-14 md:pb-16 lg:px-20 lg:py-50 4xl:pr-0"><div><section class="text-l mb-0 lg:text-xl"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl 2xl:text-6xl mb-4 md:mb-6">Evidence</h2><p class="mb-6">About 15-20 percent of people in Australia and around the world have a disability. That鈥檚 a lot of people. They face barriers that make it hard for them to join in at work and in daily life, such as going to events.</p><p class="mb-6">We鈥檙e the team behind MCEC. It is known globally. We believe it鈥檚 our duty to set the standard for accessibility and inclusion. This affects more than just our local community in Victoria. It also affects visitors from abroad and our peers in the industry worldwide. Our venue in Melbourne already has many features for people with disabilities. But we know there鈥檚 room for improvement. Also, we鈥檙e excited about the chance to get things right from the start at our new venue, Nyaal Banyul in Geelong. As we plan, we鈥檙e making sure that Universal Design is a top priority in building the new venue. It is set to open in 2026.</p><p class="mb-6">We made this plan with the help of expert review. We also talked to people with lived experience with disability. They were both employees and a consultant. In early 2024, we asked Philip Chun Building Compliance to review the oldest part of our building. We asked them to find ways to make it more accessible. Their advice has guided the development of our Accessibility Action Plan.</p><p class="mb-6">The plan aligns with MCET鈥檚 main goals and key parts of the Disability Discrimination Act. The plan also aligns with the 2030 United Nations Sustainable Development Goals.</p><p class="mb-6">In 2023, we introduced the Positive Impact Guide, a new tool for event organisers using our venue. It offers advice on how to make events better. This includes information on MCEC鈥檚 accessibility features and services for people who attend events.</p><p class="mb-6">Some actions in this plan need funding or need changes to our building. We can only make these changes if they鈥檙e approved and funded.</p></section></div></div></div><figure class="h-[13.25rem] w-full md:h-[27rem] lg:h-initial lg:w-1/2"><div class="relative h-full w-full"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="A person is sitting in a wheelchair at the end of a row of green seats in a theatre. The seats are filler with people. " src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="A person is sitting in a wheelchair at the end of a row of green seats in a theatre. The seats are filler with people. " loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://images.ctfassets.net/mwqtes8188we/DBaR6DCLpgupxX1jXoKy5/d3133713176d8604d887fbdc5da6d971/aap_rich-text-tall-2.jpg"/></noscript></span></div></figure></section><div id="plain-language" aria-hidden="true" class="relative top-px -mt-px h-px scroll-mt-[3.938rem] lg:scroll-mt-[4.438rem]"></div><div id="easy-english" aria-hidden="true" class="relative top-px -mt-px h-px scroll-mt-[3.938rem] lg:scroll-mt-[4.438rem]"></div><div class="relative"><div class="absolute inset-0 z-10 h-full w-full object-cover"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="global_features-background-black" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="global_features-background-black" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://images.ctfassets.net/mwqtes8188we/2ynt3xsEE7t8HQw9qk0laQ/cae547dfac06ea549feac016a5d97041/5.jpg"/></noscript></span></div><div class="relative z-20 bg-black bg-opacity-40"><section class="py-10 md:py-16 lg:py-30"><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto"><h2 class="break-words font-mono text-3xl font-medium md:text-4xl lg:text-5xl mb-4 md:mb-6 lg:mb-8 mb-0 lg:max-w-[80%] l:max-w-[85%] l:!text-6xl text-white">Downloads</h2></div></div><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto mt-20"><div class="flex flex-col justify-between md:flex-row"><div class="keen-slider__slide flex w-full flex-col md:w-[47.5%] bg-accent-white text-accent-white"><div class="grow px-8 py-8 md:px-10 lg:py-12"><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl mb-4 md:text-2xl">Plain Language</h5><section class="text-l mb-0 font-normal"><p class="mb-6"><strong class="font-semibold">Discover our Accessibility Action Plan</strong></p><p class="mb-6">We're dedicated to making our information accessible. Our plain-language Accessibility Action Plan is easy to understand and highlights our actions toward better accessibility and inclusion.</p><p class="mb-6"><a href="https://assets.ctfassets.net/mwqtes8188we/wShwY5LzNE4OOAuUdL19p/5fe52616b1c87d75c5a98454b8a99704/MCET_Accessibility_Action_Plan_FY25-27_Plain_Language.pdf" class="cursor:pointer underline text-primary-700 hover:text-link-hover-white" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">Download our Accessibility Action Plan as a PDF [5.46mb]<!-- --> </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><rect x="6.5" y="0.5" width="1" height="7" fill="currentColor" stroke="currentColor"></rect><path d="M13.4146 12.5C13.2087 13.0826 12.6531 13.5 12 13.5H2C1.34689 13.5 0.791271 13.0826 0.585353 12.5H13.4146Z" fill="currentColor" stroke="currentColor"></path><path d="M0.5 10.5H1.5V13.4146C0.917404 13.2087 0.5 12.6531 0.5 12V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M12.5 10.5H13.5V12C13.5 12.6531 13.0826 13.2087 12.5 13.4146V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M11 5L7 9L3 5" stroke="currentColor" stroke-width="2"></path></svg></span></a></p><p class="mb-6"><a href="https://assets.ctfassets.net/mwqtes8188we/3mmPLHAwRDUSF13zzTVb5/ec98a93d739bc54b918bee6a95d231d4/MCET_Accessibility_Action_Plan_FY25-27_Plain_Language.docx" class="cursor:pointer underline text-primary-700 hover:text-link-hover-white" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">Download our Accessibility Action Plan as a Word document [6.94mb]<!-- --> </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><rect x="6.5" y="0.5" width="1" height="7" fill="currentColor" stroke="currentColor"></rect><path d="M13.4146 12.5C13.2087 13.0826 12.6531 13.5 12 13.5H2C1.34689 13.5 0.791271 13.0826 0.585353 12.5H13.4146Z" fill="currentColor" stroke="currentColor"></path><path d="M0.5 10.5H1.5V13.4146C0.917404 13.2087 0.5 12.6531 0.5 12V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M12.5 10.5H13.5V12C13.5 12.6531 13.0826 13.2087 12.5 13.4146V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M11 5L7 9L3 5" stroke="currentColor" stroke-width="2"></path></svg></span></a></p></section></div></div><div class="keen-slider__slide flex w-full flex-col md:w-[47.5%] bg-accent-white text-accent-white"><div class="grow px-8 py-8 md:px-10 lg:py-12"><h5 class="break-words font-mono text-2xl font-medium lg:text-3xl mb-4 md:text-2xl">Easy English Version</h5><section class="text-l mb-0 font-normal"><p class="mb-6"><strong class="font-semibold">Get the Easy English Accessibility Action Plan</strong></p><p class="mb-6">Our Easy English version uses simple words and pictures to show you our accessibility action plan.</p><p class="mb-6"><a href="https://assets.ctfassets.net/mwqtes8188we/2gGB0x3XorX1WmR9OdIJ37/695b0de2a23151069d9cb42e7b0fbdc5/MCET_Accessibility_Action_Plan_FY25-27_Easy_English_-_PDF.pdf" class="cursor:pointer underline text-primary-700 hover:text-link-hover-white" target="_blank" rel="noopener"><span class="text-decoration-inherit inline-flex items-center"><span class="mr-1">Download the Easy English version as a PDF [1.79mb]<!-- --> </span><svg class="inline" xmlns="http://www.w3.org/2000/svg" width="14" height="14" viewBox="0 0 14 14" fill="none"><rect x="6.5" y="0.5" width="1" height="7" fill="currentColor" stroke="currentColor"></rect><path d="M13.4146 12.5C13.2087 13.0826 12.6531 13.5 12 13.5H2C1.34689 13.5 0.791271 13.0826 0.585353 12.5H13.4146Z" fill="currentColor" stroke="currentColor"></path><path d="M0.5 10.5H1.5V13.4146C0.917404 13.2087 0.5 12.6531 0.5 12V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M12.5 10.5H13.5V12C13.5 12.6531 13.0826 13.2087 12.5 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10.5H1.5V13.4146C0.917404 13.2087 0.5 12.6531 0.5 12V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M12.5 10.5H13.5V12C13.5 12.6531 13.0826 13.2087 12.5 13.4146V10.5Z" fill="currentColor" stroke="currentColor"></path><path d="M11 5L7 9L3 5" stroke="currentColor" stroke-width="2"></path></svg></span></a></p></section></div></div></div></div></div></section></div></div></main><footer class="sticky bottom-0 z-0 max-h-screen bg-black text-white"><div class="max-h-full bg-black" style="will-change:opacity"><div class="mx-4 h-full md:mx-6 lg:mx-20"><div class="lg:container lg:mx-auto max-h-full overflow-auto py-12 lg:py-20 lg:pt-28"><div class="mb-8 grid grid-cols-1 md:grid-cols-2 md:gap-6 lg:mb-48"><div class="col-span-2 mb-12 lg:mb-20"><img src="https://images.ctfassets.net/mwqtes8188we/5VsNGrSgmBHiqzJ8pXAY5Z/1a4a420db97ae052d83d8e833220dd55/Logo.svg" alt="Acknowledgement of Country" class="h-10 md:h-14 md:hidden" width="40" height="40"/><img src="https://images.ctfassets.net/mwqtes8188we/7EejZDXOysvTw0wqKvsS0z/f56d21d25e84ed740024172375ffd866/Frame_394.svg" alt="Acknowledgement of Country" class="h-10 md:h-14 hidden md:block" width="132" height="56"/></div><div class="col-span-2 lg:col-span-1"><div class="lg:max-w-xl"><p class="mb-4 font-semibold lg:text-l">Acknowledgement of Country</p><p class="text-sm">Built on the banks of the Birrarung (Yarra River), Melbourne Convention and Exhibition Centre (MCEC) Acknowledges the Traditional Owners of Narrm, the Wurundjeri Woi Wurrung people of the Kulin Nation. We pay our respects to their Elders past and present, and to Elders of all First Nations communities that visit MCEC. We recognise the ongoing significance of the Birrarung to Traditional Owners as a life source and a meeting place for millennia and seek to honour this long-standing tradition of building community and exchanging ideas on these lands.</p></div></div><div class="col-span-2 row-span-full mb-16 md:space-y-8 lg:col-span-1 lg:row-span-2 lg:mb-0"><ul class="grid grid-rows-5 gap-8 md:grid-flow-col"><li class="overflow-hidden"><a href="https://forms.mcec.com.au/team/mcec/newsletter-subscription" class="cursor:pointer hover:text-primary-500 text-l" target="_blank" rel="noopener">Subscribe</a></li><li class="overflow-hidden"><a class="cursor:pointer hover:text-primary-500 text-l" href="/whats-on">What鈥檚 on</a></li><li class="overflow-hidden"><a class="cursor:pointer hover:text-primary-500 text-l" href="/plan-your-visit">Plan your visit</a></li><li class="overflow-hidden"><a class="cursor:pointer hover:text-primary-500 text-l" href="/who-we-are">Who we are</a></li><li class="overflow-hidden"><a 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I am the Chief Executive of the Melbourne Convention and Exhibition Trust (MCET). MCET operates Melbourne Convention and Exhibition Centre (MCEC). It will also run Nyaal Banyul Geelong Convention and Event Centre from 2026. I am pleased to share our first Accessibility Action Plan. ","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Our Accessibility Action Plan has four main goals that match our business strategy and the aims of the Victorian Disability Act 2006. ","marks":[]}]},{"type":"p","content":[{"type":"text","value":"This plan will make both MCEC and Nyaal Banyul more welcoming to people with disabilities. It aims to tackle current obstacles. This will enable improved access and full participation. This is for customers, visitors, and employees. ","marks":[]}]},{"type":"p","content":[{"type":"text","value":"In this plan, we鈥檙e looking at the challenges faced by people with all types of disabilities. These can be physical, cognitive, intellectual, or hidden. 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It should be easy for everyone to use.\r","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Target or measure:","marks":["bold"]},{"type":"text","value":" We鈥檒l check if it is possible to launch a mobile option to help people find their way around. If it is, we鈥檒l go ahead if approved.","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Responsibility: ","marks":["bold"]},{"type":"text","value":"Marketing ","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Timeline:","marks":["bold"]},{"type":"text","value":" FY 26","marks":[]}]},{"type":"hr"},{"type":"p","content":[{"type":"text","value":"Deliverable: ","marks":["bold"]},{"type":"text","value":"Show the important accessibility features of the venue on the MCEC maps. 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It鈥檚 for MCEC employees with disabilities to connect.","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Target or measure:","marks":["bold"]},{"type":"text","value":" Approved or rejected.","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Responsibility:","marks":["bold"]},{"type":"text","value":" Organisational Development\r","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Timeline: ","marks":["bold"]},{"type":"text","value":"FY 25","marks":[]}]}]},"accent":"orange"}]}},{"anchor":{"title":"Evidence","anchorId":"evidence"}},{"richTextSection":{"node":{"type":"document","content":[{"type":"h2","content":[{"type":"text","value":"Evidence","marks":[]}]},{"type":"p","content":[{"type":"text","value":"About 15-20 percent of people in Australia and around the world have a disability. That鈥檚 a lot of people. They face barriers that make it hard for them to join in at work and in daily life, such as going to events.","marks":[]}]},{"type":"p","content":[{"type":"text","value":"We鈥檙e the team behind MCEC. It is known globally. We believe it鈥檚 our duty to set the standard for accessibility and inclusion. This affects more than just our local community in Victoria. It also affects visitors from abroad and our peers in the industry worldwide. Our venue in Melbourne already has many features for people with disabilities. But we know there鈥檚 room for improvement. Also, we鈥檙e excited about the chance to get things right from the start at our new venue, Nyaal Banyul in Geelong. As we plan, we鈥檙e making sure that Universal Design is a top priority in building the new venue. It is set to open in 2026.","marks":[]}]},{"type":"p","content":[{"type":"text","value":"We made this plan with the help of expert review. We also talked to people with lived experience with disability. They were both employees and a consultant. In early 2024, we asked Philip Chun Building Compliance to review the oldest part of our building. We asked them to find ways to make it more accessible. Their advice has guided the development of our Accessibility Action Plan.","marks":[]}]},{"type":"p","content":[{"type":"text","value":"The plan aligns with MCET鈥檚 main goals and key parts of the Disability Discrimination Act. The plan also aligns with the 2030 United Nations Sustainable Development Goals.","marks":[]}]},{"type":"p","content":[{"type":"text","value":"In 2023, we introduced the Positive Impact Guide, a new tool for event organisers using our venue. It offers advice on how to make events better. This includes information on MCEC鈥檚 accessibility features and services for people who attend events.","marks":[]}]},{"type":"p","content":[{"type":"text","value":"Some actions in this plan need funding or need changes to our building. 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