Family Amenities | UCSF Benioff Children's Hospitals

<!DOCTYPE html>     <html class="no-js" lang="en">  <head> <link rel="stylesheet" type="text/css" href=/assets/ucsf/main.css?v=40182074ecb56dad04debd94fedfc468 /> <link rel="stylesheet" type="text/css" href=/assets/bch/main.css?v=754aa12d0b3de52563c5716af1d66516 />  <script type="text/javascript" src="https://cdn.cookielaw.org/consent/69de606f-159b-41ad-82da-d7a76950873b/OtAutoBlock.js" ></script> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="69de606f-159b-41ad-82da-d7a76950873b" ></script> <script type="text/javascript"> function OptanonWrapper() { } </script> <script type="text/javascript"> function OptanonWrapper() { // Check if banner div is available if (document.getElementById('onetrust-banner-sdk')) { // Get the buttons and container var acceptBtn = document.getElementById("onetrust-accept-btn-handler"); var declineBtn = document.getElementById("onetrust-reject-all-handler"); var cookieSettingsBtn = document.getElementById("onetrust-pc-btn-handler"); var btnContainer = document.getElementById("onetrust-button-group"); // Set the order you want below... btnContainer.append(acceptBtn, cookieSettingsBtn, declineBtn) } } </script>   <script src="https://datalayer.ucsfhealth.org/ucsf-data-layer.js" defer></script>  <script src="https://datalayer.ucsfhealth.org/ucsfbenioffchildrens-marketing-data-layer.js" defer></script>  <script type="text/plain" class="optanon-category-C0007" src="https://assets.adobedtm.com/db5f13cb240b/b1130ce1ceae/launch-db8f55f3e131.min.js" defer></script> <title>Family Amenities | UCSF Benioff Children's Hospitals</title> <link href="/-/media/project/ucsf/ucsf-bch/header/favicon-32x32.png?rev=7da17355eec44d65b26747967816d41b" rel="shortcut icon" /> <link rel="canonical" href="https://www.ucsfbenioffchildrens.org/services/family-amenities" /> <meta content="Your Visit" name="mainNavName" /> <meta content="false" name="includeBackgroundCircles" /> <meta property="fb:app_id" content="1162986667203299" /><meta property="og:description" content="Family-friendly amenities help you relax and take care of yourself while staying close to your child. 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We offer lounges, kitchens, showers, breastfeeding rooms and more." /> <meta property="twitter:site" content="@UCSFChildrens" /><meta property="twitter:image" content="https://www.ucsfbenioffchildrens.org/-/media/project/ucsf/ucsf-bch/images/share/bch-twitter-color.jpg?rev=4c9fde2334e34603965fcd9a7c361f13" /><meta property="twitter:description" content="Family-friendly amenities help you relax and take care of yourself while staying close to your child. We offer lounges, kitchens, showers, breastfeeding rooms and more." /><meta property="twitter:creator" content="@UCSFChildrens" /><meta property="twitter:title" content="Family Amenities" /><meta property="twitter:card" content="summary_large_image" /> <meta name="viewport" content="width=device-width, initial-scale=1"/> <link rel="manifest" href="/manifest.json" /> <meta name="format-detection" content="telephone=no"> <script type="application/ld+json"> {"@context":"http://schema.org","@type":"Article","description":"Family-friendly amenities help you relax and take care of yourself while staying close to your child. We offer lounges, kitchens, showers, breastfeeding rooms and more.","image":"https://www.ucsfbenioffchildrens.org/-/media/project/ucsf/ucsf-bch/images/service/hero/family-amenities1-2x.jpg?rev=432dbfb1d5cc47c3bf265a316fcf8b8c","url":"https://www.ucsfbenioffchildrens.org/services/family-amenities","author":{"@type":"Organization","name":"UCSF Health"},"dateCreated":"2022-10-17T01:27:18+00:00","dateModified":"2022-10-17T01:29:11+00:00","headline":"Family Amenities","publisher":{"@type":"Organization","name":"UCSF Health","logo":{"@type":"ImageObject","url":"https://www.ucsfbenioffchildrens.org/-/media/project/ucsf/ucsf-health/ezgifcom-gif-maker.png?rev=b49aee14cf934fb086632358c341cf97"}},"articleBody":"At UCSF Benioff Children's Hospitals, we strive to make your child’s and your whole family’s experience as easy as possible. Recognizing that a hospital visit can be stressful and overwhelming, we offer many amenities to make your time here more comfortable.\nFamily Resource Center\nOur Family Resource Center is here to support any parent who has a child in the hospital. We are a source of information, comfort and respite – a quiet place where adult family members can accomplish tasks while remaining near their children. Parents can use the center to do online research, access reading materials, find local resources, learn about navigating the hospital system and more. The center also stocks sundries, such as toothbrushes and toothpaste, that families may need. Both our San Francisco and Oakland hospitals offer these services.\nLounges\nOur family lounges are quiet, comfortable places for family and friends to relax. Accompanied by an adult, siblings coming to visit can wait in a lounge until a nurse is able to check them in.\n\n At the San Francisco hospital, family lounges are located on the third, fourth, fifth and sixth floors.\n At the Oakland hospital, family lounges are located on the third, fourth and fifth floors. The third- and fourth-floor lounges are also available for sleeping.\n\nThe San Francisco surgical lounge is a check-in and waiting area for patients who will be staying overnight after surgery, as well as for their family members and friends. Our Guest Services staff provides amenities for those waiting and updates on patients during surgery. Your child's surgeon may connect with you and your family in the lounge after the procedure. Please don’t bring food or beverages into the lounge as a courtesy to surgery patients, who are required to fast. The San Francisco lounge is located on the second floor. It is open Monday through Friday, 5:30 a.m. to 8 p.m. Call (415) 476-0343.\nThe Oakland surgical lounge is located on the third floor and is always open.\nKitchens\nMost of our pediatric hospital units have mini-kitchens, equipped with a microwave and ice dispenser, for families to use. Juice, milk, ice cream, fruit ice pops and graham crackers are provided as snacks. You're welcome to store food for your child in the refrigerator for up to 24 hours. Please label all items with your child’s name and the date. If your child has a condition affecting the immune system, be sure to check with your child's doctor or nurse regarding any food you provide.\n\nShowers and laundry\nWe have showers and laundry facilities that families may use. Please bring your personal toiletries from home. If you forget something, you’re welcome to visit the Family Resource Center.\nBreastfeeding facilities\nBreastfeeding rooms equipped with breast pumps are available for your convenience. Please ask your nurse or lactation consultant for any equipment, labels or instructions you need. Refrigerators and freezers are available for storing breast milk.\nSleeping accommodations for parents\nAt our San Francisco campus, we encourage parents to stay with their children. All patient rooms have a dedicated family area equipped with a sleeper sofa and locking storage cabinets, as well as wireless high-speed internet service. Because space is limited, please plan for only one parent to stay overnight.\nWhen the hospital stay will last more than a few days, we will do our best to assist your family with finding housing options. The social worker assigned to support your child can provide you with information on short-term lodging in the area. Both our San Francisco and Oakland locations have facilities nearby that offer free or low-cost housing to eligible families during a child's treatment at UCSF.\nFood services\nTo provide healthy, convenient dining options for patients, visitors and staff, UCSF Benioff Children’s Hospitals operate cafes and cafeterias at all our campuses. Room service meals are available to parents and visitors for a nominal fee. Get more details about our food services. ","articleSection":"Service"} </script> </head> <body class="default-device bodyclass"> <a href="#content" class="skip-to-content">Skip to Main Content</a> <div id="wrapper">  <header> <div id="header" class="container-fluid"> <div class="component rich-text ie-warning-banner"> <div class="component-content"> <p> Looks like you’re visiting Benioff Children's Hospitals on Internet Explorer. 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href="/refer-a-patient">Refer a Patient</a></li> </ul> <div class="mobile-nav-footer"> </div> </div> </div> </div> </div> </div> </div> </div> </header>   <main> <div id="content" class="container"> <div class="component article-hero basic-hero"> <div class="component-content"> <div class="hero-image"> <img src="/-/media/project/ucsf/ucsf-bch/images/service/hero/family-amenities1-2x.jpg?h=1112&iar=0&w=2880&rev=432dbfb1d5cc47c3bf265a316fcf8b8c&hash=521784B4F64C05BB28F34EEBC7CADF87" alt="" width="2880" height="1112" /> </div> <div class="hero-content"> <div class="eyebrow hero-breadcrumb"> <div class="component ucsf-breadcrumb"> <div class="component-content"> <div class="eyebrow article-breadcrumb"> <a href="/services">Services </a> </div> </div> </div> </div> <div class="hero-badge-hero"> </div> <h1 class="hero-title display1"> Family Amenities </h1> </div> </div> </div><div class="component share-print-email container clinic-share"> <div class="component-content"> <div class="share-component"> <a aria-label="Print Page" href="#" rel="nofollow" class="icon-ui-print" title="Print"></a> <a aria-label="Share Page" data-email-body="Thought you might want to see this:" class="icon-ui-share" data-email-body="Thought you might want to see this:" data-email-subject="Take a look at this link from UCSF"></a> </div> <div class="clearfix"></div> </div> </div><div class="component article-intro column-layout col-2-66-33 container"> <div class="component-content col-2-80-20"> <div class="article-content left-col"> <div class="font-larger article-text rich-text"> <p>At UCSF Benioff Children's Hospitals, we strive to make your child’s and your whole family’s experience as easy as possible. Recognizing that a hospital visit can be stressful and overwhelming, we offer many amenities to make your time here more comfortable.</p> <h2>Family Resource Center</h2> <p>Our <a href="/services/family-resource-center">Family Resource Center</a> is here to support any parent who has a child in the hospital. We are a source of information, comfort and respite – a quiet place where adult family members can accomplish tasks while remaining near their children. Parents can use the center to do online research, access reading materials, find local resources, learn about navigating the hospital system and more. The center also stocks sundries, such as toothbrushes and toothpaste, that families may need. Both our San Francisco and Oakland hospitals offer these services.</p> <h2>Lounges</h2> <p>Our family lounges are quiet, comfortable places for family and friends to relax. Accompanied by an adult, siblings coming to visit can wait in a lounge until a nurse is able to check them in.</p> <ul> <li>At the San Francisco hospital, family lounges are located on the third, fourth, fifth and sixth floors.</li> <li>At the Oakland hospital, family lounges are located on the third, fourth and fifth floors. The third- and fourth-floor lounges are also available for sleeping.</li> </ul> <p>The San Francisco surgical lounge is a check-in and waiting area for patients who will be staying overnight after surgery, as well as for their family members and friends. Our Guest Services staff provides amenities for those waiting and updates on patients during surgery. Your child's surgeon may connect with you and your family in the lounge after the procedure. Please don’t bring food or beverages into the lounge as a courtesy to surgery patients, who are required to fast. The San Francisco lounge is located on the second floor. It is open Monday through Friday, 5:30 a.m. to 8 p.m. Call (415) 476-0343.</p> <p>The Oakland surgical lounge is located on the third floor and is always open.</p> <h2>Kitchens</h2> <p>Most of our pediatric hospital units have mini-kitchens, equipped with a microwave and ice dispenser, for families to use. Juice, milk, ice cream, fruit ice pops and graham crackers are provided as snacks. You're welcome to store food for your child in the refrigerator for up to 24 hours. Please label all items with your child’s name and the date. If your child has a condition affecting the immune system, be sure to check with your child's doctor or nurse regarding any food you provide. </p> <h2>Showers and laundry</h2> <p>We have showers and laundry facilities that families may use. Please bring your personal toiletries from home. If you forget something, you’re welcome to visit the <a href="/services/family-resource-center">Family Resource Center</a>.</p> <h2>Breastfeeding facilities</h2> <p>Breastfeeding rooms equipped with breast pumps are available for your convenience. Please ask your nurse or lactation consultant for any equipment, labels or instructions you need. Refrigerators and freezers are available for storing breast milk.</p> <h2>Sleeping accommodations for parents</h2> <p>At our San Francisco campus, we encourage parents to stay with their children. All patient rooms have a dedicated family area equipped with a sleeper sofa and locking storage cabinets, as well as wireless high-speed internet service. Because space is limited, please plan for only one parent to stay overnight.</p> <p>When the hospital stay will last more than a few days, we will do our best to assist your family with finding <a href="/your-stay/family-accommodations">housing options</a>. The social worker assigned to support your child can provide you with information on short-term lodging in the area. Both our San Francisco and Oakland locations have facilities nearby that offer free or low-cost housing to eligible families during a child's treatment at UCSF.</p> <h2>Food services</h2> <p>To provide healthy, convenient dining options for patients, visitors and staff, UCSF Benioff Children’s Hospitals operate cafes and cafeterias at all our campuses. Room service meals are available to parents and visitors for a nominal fee. Get more details about our <a href="/your-stay/food-services">food services</a>. </p> </div> </div> <div class="article-info right-col"> </div> </div> </div> <div class="component content container"> <div class="component-content"> <div class="page-content"><div class="component article-cards cards-component col-xs-12"> <div class="component-content"> <div> <h2 class="heading1 title-anchor"> Your child's hospital stay </h2> <div class="view-all"> </div> </div> <div class="cards"> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay" class="phantom-link" title="Your Stay"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/your-stay-2x.jpg?h=376&w=974&rev=042e9fb76ec34794a1635d4a0e860c60&hash=5DA540927510169F75DA5306302159D1" alt="your-stay-2x" width="2880" height="1112" /> <p class="font-larger"> Your Stay </p> <p> We offer valuable information to help you plan for your child's upcoming hospital stay. Find out about food services, family accommodations and more. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/admissions-and-discharge" class="phantom-link" title="Admissions & Discharge"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/admissions-and-discharge-2x.jpg?h=376&w=974&rev=cdedb32765944671b720eeddfb366bff&hash=69986C9D7C8E7A1F8284C75F64152213" alt="admissions-and-discharge-2x" width="2880" height="1112" /> <p class="font-larger"> Admissions & Discharge </p> <p> To plan for your child's hospital stay, read about admission to and discharge from the hospital, and details to make your child as comfortable as possible. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/contact-a-patient" class="phantom-link" title="Contact a Patient"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/contact-a-patient-2x.jpg?h=376&w=974&rev=e668137a3daf4309bdafbe2d6b07f0f7&hash=963C58A533B75FA78205F5F726A42BAD" alt="contact-a-patient-2x" width="2880" height="1112" /> <p class="font-larger"> Contact a Patient </p> <p> You can contact your child or other patients by phone, message or postal mail during their hospital stay. Find out how. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/family-accommodations" class="phantom-link" title="Family Accommodations"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/family-accommodations-2x.jpg?h=376&w=974&rev=40ce986497ae469cb132339286a5c56d&hash=5BDC3B0DA0DF0C2967C5203C68165E0C" alt="family-accommodations-2x" width="2880" height="1112" /> <p class="font-larger"> Family Accommodations </p> <p> Most of our patient rooms can accommodate one overnight guest, and we offer many family amenities. Short-term lodging is also available nearby. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/food-services" class="phantom-link" title="Food Services"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/food-services-2x.jpg?h=376&w=974&rev=797d4da372bd4a7e8bc077f78a69f459&hash=C1AB3C64AE14E86435A98E10040F2B8A" alt="food-services-2x" width="2880" height="1112" /> <p class="font-larger"> Food Services </p> <p> We offer healthy, convenient options for food and beverages at our cafe's, cafeterias, kiosks and vending machines at our facilities. Learn more. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/gift-shops" class="phantom-link" title="Gift Shops"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/gift-shops-2x.jpg?h=376&w=974&rev=e047cc667ce7466782dae06c82eeffef&hash=87EC27E9EC507EFECCB76BE987FA0368" alt="gift-shops-2x" width="2880" height="1112" /> <p class="font-larger"> Gift Shops </p> <p> Our gift shops offer a variety of gifts, such as flowers, plants, balloons, toys, books, candy and more, for children and families during a hospital stay. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/billing-and-insurance/health-insurance" class="phantom-link" title="Health Insurance"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/health-insurance-2x.jpg?h=376&w=974&rev=bda9470c86ab43c49970ce71353fed21&hash=AFFB0DBFCD21811B09D607361021D943" alt="health-insurance-2x" width="2880" height="1112" /> <p class="font-larger"> Health Insurance </p> <p> We accept numerous health insurance plans at our pediatric hospitals in San Francisco and Oakland. Find out if your plan is one of them. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/hospital-policies" class="phantom-link" title="Hospital Policies"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/hospital-policies-2x.jpg?h=376&w=974&rev=baaa39d217144a9e9c3202211f4478fb&hash=E58B9F3F803E7869C11B684852A2C1AF" alt="hospital-policies-2x" width="2880" height="1112" /> <p class="font-larger"> Hospital Policies </p> <p> Our hospital policies cover cell phone use, smoking, safety drills and more. Find the details you need to know before your visit. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/patient-rights-and-responsibilities" class="phantom-link" title="Patient Rights & Responsibilities"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/patient-rights-and-responsibilities-2x.jpg?h=376&w=974&rev=f6a2d835d53e411fa3fe67c0d5929907&hash=F18913B24F91068DA5CAADDEC6C95699" alt="patient-rights-and-responsibilities-2x" width="2880" height="1112" /> <p class="font-larger"> Patient Rights & Responsibilities </p> <p> Our list of patient rights and responsibilities describes the partnership of mutual respect between you and your child's care team. Learn more. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/patient-rooms" class="phantom-link" title="Patient Rooms"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/patient-rooms-2x.jpg?h=376&w=974&rev=c620181ff0f34c0dbe95da4cd078a7da&hash=676B2FF2444DCBFF283947CE05CCA94F" alt="patient-rooms-2x" width="2880" height="1112" /> <p class="font-larger"> Patient Rooms </p> <p> Our patient rooms offer a cheerful, comfortable setting for rest and recovery during your child's stay, with amenities such as TVs, WiFi and sofa sleepers. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/patient-safety-how-you-can-help" class="phantom-link" title="Patient Safety: How You Can Help"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/patient-safety-how-you-can-help-2x.jpg?h=376&w=974&rev=433fe3bd237341718d34f2c90ec4ef7a&hash=4EFD460F728526FD063F2FE2653F2D58" alt="patient-safety-how-you-can-help-2x" width="2880" height="1112" /> <p class="font-larger"> Patient Safety: How You Can Help </p> <p> You can help the care team safeguard your child's well-being by asking questions, keeping track of medications and other steps for a safe experience. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/patient-transport-a-parents-guide" class="phantom-link" title="Patient Transport: A Parent's Guide"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/transport-service-2x.jpg?h=376&w=974&rev=eb5472a6386346e598c8369713f40bfb&hash=109704E512BE765183528E3A76DF77DC" alt="" width="2880" height="1112" /> <p class="font-larger"> Patient Transport: A Parent's Guide </p> <p> Our transport service provides high-level care on the way to our hospitals. Find out what to expect and how you can help ensure a smooth transport. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/preparing-kids-for-a-hospital-stay" class="phantom-link" title="Preparing Kids for a Hospital Stay"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/preparing-your-child-for-a-hospital-stay-2x.jpg?h=376&w=974&rev=c66759f5dac44084b0a646cb03126012&hash=53A9F2844F761DF8274877EE1B4ADB0D" alt="preparing-your-child-for-a-hospital-stay-2x" width="2880" height="1112" /> <p class="font-larger"> Preparing Kids for a Hospital Stay </p> <p> Preparing your child for a hospital stay or surgery can be challenging. Read our tips for making this process less stressful for you and your child. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/visiting-hours-and-guidelines" class="phantom-link" title="Visiting Hours & Guidelines"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/visiting-hours-and-guidelines-2x.jpg?h=376&w=974&rev=2af05e73ac724485a63286b4042386dc&hash=C49AF7CFDDF3CDCF8B12745ABE2738C4" alt="visiting-hours-and-guidelines-2x" width="2880" height="1112" /> <p class="font-larger"> Visiting Hours & Guidelines </p> <p> The visiting hours at our hospitals include policies for critical care areas and flu season. Find out more. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/your-childs-care-team" class="phantom-link" title="Your Child's Care Team"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/your-childs-care-team-2x.jpg?h=376&w=974&rev=6ac88a7d9f344da5b0e63b7484e32cb0&hash=26457401735862F8FCFAED77CBC3833B" alt="your-childs-care-team-2x" width="2880" height="1112" /> <p class="font-larger"> Your Child's Care Team </p> <p> Our doctors, nurses, child life specialists and other providers have special training to care for children. Meet your child's care team. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/your-childs-hospital-stay-what-to-bring" class="phantom-link" title="Your Child's Hospital Stay: What to Bring"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/your-childs-hospital-stay-what-to-bring-2x.jpg?h=376&w=974&rev=684ac2c470f1415ab22bc397407ff241&hash=873B798C7F0E19A8637FF34701D1F6E1" alt="your-childs-hospital-stay-what-to-bring-2x" width="2880" height="1112" /> <p class="font-larger"> Your Child's Hospital Stay: What to Bring </p> <p> A favorite pillow, toy, book or electronic device can help your child feel more comfortable while in the hospital. Find out what you can bring. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/your-stay/your-childs-surgery-what-to-expect" class="phantom-link" title="Preparing for Your Child's Surgery"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/article/hero/your-childs-surgery-what-to-expect-2x.jpg?h=376&w=974&rev=271ee7ed5a994d08a275aae8c84108cb&hash=723D5E07272AE5AE161EBD935B0E7705" alt="your-childs-surgery-what-to-expect-2x" width="2880" height="1112" /> <p class="font-larger"> Preparing for Your Child's Surgery </p> <p> If your child is having surgery, there are many details about how to prepare, what to bring, and what to expect during and after surgery. Learn more. </p> <span class="field-read-more-link"> <span class="include-ucsf-arrow"></span> </span> </div> </div> </div> </div> </div> </div><div class="component patient-services cards-component col-xs-12"> <div class="component-content"> <div class="patient-services-header"> <h2 class="heading1 title-anchor"> Support services </h2> <div class="view-all"> <a href="/services">View all</a> </div> </div> <div class="cards"> <div class="bys-card-wrapper video" style="background-color: #B5DC55"> <div class="bys-video"> <video autoplay="" loop="" muted="" playsinline=""> <source src="/-/media/project/ucsf/ucsf-bch/by-your-side-cards/video/duck/ucsf-bch_bys_card-desktop_point_reyes_duck_playful_v001.mp4?rev=8af8f31195a9419c814bee2de79c629d&hash=06B1113DC59C417658A3EE3FD42F879A" type="video/mp4"> </video> </div> <div class="bys-card"> <div class="bys-card-content"> <p class="bys-card-eyebrow">Child Life Services</p> <p class="bys-card-text">Activity rooms, pet therapy and more to help kids feel at home.</p> <a href="/services/child-life" target="_self" class="bys-card-link" style="color: #B5DC55" title="Child Life Services"></a> </div> <div class="bys-card-image"> <img loading="lazy" class="bys-card-creature" src="/-/media/project/ucsf/ucsf-bch/by-your-side-cards/images/ucsf-bch_bys_card-mobile_duck_playful.svg?rev=9e2c448425be4b27b9cb7e83735aa400&hash=868B5A8029C5EFBFBEBE36C9CE5EF2BB" alt="" width="" height=""> </div> </div> <a href="/services/child-life" target="_self" class="bys-phantom-link" style="color: #B5DC55" title="Child Life Services"></a> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/child-life" class="phantom-link" title="Child Life"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/child-life-hero-2x-v1.jpg?h=376&w=973&rev=2b62da174c47471ab37503a4aee376d7&hash=D2BEBDE74B2CDE51B159EFF3E08A4132" alt="" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Child Life </p> <p> Certified child life specialists ease the stress and anxiety of childhood illness through therapeutic play, schooling and family-focused support. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/social-services" class="phantom-link" title="Social Services"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/social-services-2x.jpg?h=376&w=973&rev=b7db25aa488a49c4ab7f4559076e384b&hash=E1AA5DBFDE00B38752727BB311444033" alt="social-services-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Social Services </p> <p> Social workers ease the effect of illness, injury and hospitalization on your family with counseling and assistance to help you navigate the challenges. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/patient-relations" class="phantom-link" title="Patient Relations"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/patient-relations-2x.jpg?h=376&w=973&rev=de418eae198c4ec1af7e4db36beecdd7&hash=6E1A5CCE0BF2D480562B023EE4478C24" alt="patient-relations-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Patient Relations </p> <p> Patient relations reps and nursing supervisors are here to answer questions and address concerns. Learn about your rights, how to reach us and more. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/parent-support-program" class="phantom-link" title="Parent Support Program"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/parent-support-program-2x.jpg?h=376&w=973&rev=a89abc1ff5464d9ab0ab4bea40f4c904&hash=5209023E1CB3400C88CBA33663D5E4C0" alt="family-support-program-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Parent Support Program </p> <p> Weekly activities, including knitting, scrapbooking, chair massage and more, help family caregivers get a much-needed break. Find out more. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/spiritual-care" class="phantom-link" title="Spiritual Care"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/spiritual-care-2x.jpg?h=376&w=973&rev=c9c3696232e4424690cd4a0e701e1426&hash=E72E1ABBE378F88130FF7DA286EBDD03" alt="spiritual-care-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Spiritual Care </p> <p> Chaplains help UCSF patients, families and staff cope with the spiritual and emotional challenges of childhood illness. Learn more. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/activity-rooms" class="phantom-link" title="Activity Rooms"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/activity-rooms-2x.jpg?h=376&w=973&rev=bd77e333e9a14063a93aefbe2a9db276&hash=36ACDDF4B1EDDED7BE85A5F0155B9395" alt="activity-rooms-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Activity Rooms </p> <p> Activity rooms offer a relaxed environment for children of all ages. Features include a playroom, digital arts studio and teen lounge. Find out more. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/art-therapy-program" class="phantom-link" title="Art Therapy"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/art-therapy-program-2x.jpg?h=376&w=973&rev=32cec64ad49d4e839aea00c47bef5766&hash=467D9440334927EEA00D502FAEFB2C10" alt="art-therapy-program-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Art Therapy </p> <p> Art therapy helps kids and families express themselves, making it easier to cope with pediatric health issues. Group and bedside services are available. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/music-therapy-program" class="phantom-link" title="Music Therapy Program"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/music-program-2x.jpg?h=376&w=973&rev=8bfcfbf335c74135808146c6a62aaf6c&hash=BDCF8A7635B8F728491C5E0CE873A001" alt="music-program-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Music Therapy Program </p> <p> Board-certified music therapists help kids cope with illness and the feelings that come with it. Find out about group activities and bedside therapy. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/individual-playtime-and-instruction" class="phantom-link" title="Individual Playtime & Instruction"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/individual-playtime-and-instruction-2x.jpg?h=376&w=973&rev=4487f3c57c514c8d98358bfd2ad71c8b&hash=B810F0079DD0E0258758B2A2DA77FE6A" alt="individual-playtime-and-tutoring-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Individual Playtime & Instruction </p> <p> If your child can't be around other kids for medical reasons, you can sign up for private sessions in our activity and school rooms. Find out how. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/school-program" class="phantom-link" title="School Program"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/school-program-2x.jpg?h=376&w=973&rev=51b64e7a7ef54fc09172de0ab8a3e05b&hash=1ABAD2B01F43B24D4F73CD11A313953E" alt="school-program-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> School Program </p> <p> Our schoolroom services and individual learning programs help children hospitalized at UCSF continue their education and get ready to return to school. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/school-re-entry-program" class="phantom-link" title="School Re-Entry Program"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/school-re-entry-program-2x.jpg?h=376&w=973&rev=473f43085e274ccb8e8325df8fcf865f&hash=29DA624C0385342785729EFF20F74932" alt="school-re-entry-program-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> School Re-Entry Program </p> <p> We help kids return to school after hospitalization by educating staff and students about their needs and recommending needed accommodations. Read more. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> <div class="card"> <div class="component-content"> <div class="card-content"> <a href="/services/interpreter-services-and-communication-assistance" class="phantom-link" title="Interpreter Services & Communication Assistance"></a> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/service/hero/interpreter-services-and-communication-assistance-2x.jpg?h=376&w=973&rev=8dec0cd4e0d141df931ac7a1596b6718&hash=2198F2762E1DF198611DCE4BA0B924D8" alt="interpreters-2x" width="2880" height="1112" /> <div class="field-icon"> <div class="eyebrow"> </div> </div> <p class="font-larger"> Interpreter Services & Communication Assistance </p> <p> Interpreter services in many languages and TDDs are available for families that need help communicating with care teams. Here's how to access them. </p> <span class="field-read-more-link"><span class="include-ucsf-arrow"></span></span> </div> </div> </div> </div> </div> </div> <div class="component bys-moment"> <div class="component-content"> <div class="bys-moment-content"> <p class="bys-moment-eyebrow"> Feeling at home </p> <h2 class="bys-moment-headline"> From bedside bingo to therapy dogs, we're here to help kids smile and feel more like themselves. </h2> <a href="/services/child-life" target="_self" class="bys-moment-cta"> Visit Child Life services </a> </div> <div class="bys-moment-image"> <img loading="lazy" src="/-/media/project/ucsf/ucsf-bch/images/by-your-side-moment/bear/bys_footer_bear-neutral-2x.jpg?rev=81c20662c2cc4692822f4b8583f01035&hash=16F72F4D46749F5692334687A5843450" alt="" width="1154" height="912"> </div> </div> </div></div> </div> </div> </div> </main>   <footer> <div id="footer" class="container"> <div class="component footer-values col-xs-12"> <div class="component-content"> 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href="/medical-professionals/transfer-or-transport-a-patient" data-variantitemid="{A4571965-EDC7-45E7-89DC-B5A4AC0EAA84}" data-variantfieldname="Link">Transfer a Patient</a> </li> <li class="item2 odd"> <a href="https://www.ucsfhealth.org/mdlink" rel="noopener noreferrer" data-variantitemid="{14B26328-9C7E-4D7C-B8D4-C252E00DC6E4}" data-variantfieldname="Link" target="_blank">MD Link</a> </li> <li class="item3 even"> <a href="https://medconnection.ucsfbenioffchildrens.org/" rel="noopener noreferrer" data-variantitemid="{FBF76A17-5248-4565-8EE1-5873FA3A7E63}" data-variantfieldname="Link" target="_blank">Physician Channel</a> </li> <li class="item4 odd last"> <a href="/medical-professionals" data-variantitemid="{FC37EEFA-430A-4493-A9E2-8C66E6993662}" data-variantfieldname="Link">Medical Professionals</a> </li> </ul> </div> </div> <div class="component link-list col-md-6 col-lg"> <div class="component-content"> <div class="eyebrow">About us</div> <ul> <li class="item0 odd first"> <a href="/about" data-variantitemid="{5D96C4EA-9AEC-4C1A-A483-599C256F30B4}" data-variantfieldname="Link">Our Organization</a> </li> <li class="item1 even"> <a href="/contact-us" data-variantitemid="{AFAB8504-218B-4811-8ECA-70E7E28CF809}" data-variantfieldname="Link">Contact Us</a> </li> <li class="item2 odd"> <a href="/services/patient-relations" data-variantitemid="{7DF9E368-A8F4-4107-888A-742ED4AF3DAD}" data-variantfieldname="Link">Patient Relations</a> </li> <li class="item3 even"> <a href="https://www.ucsf.edu/news-media/journalists" rel="noopener noreferrer" data-variantitemid="{CB3BF547-A002-4A05-BD07-7E27DF08B289}" data-variantfieldname="Link" target="_blank">Media Resources</a> </li> <li class="item4 odd"> <a href="/services/accessibility-resources" data-variantitemid="{B5DDFEDD-3DE6-4191-8E30-5A090DD59022}" data-variantfieldname="Link">Accessibility Resources</a> </li> <li class="item5 even"> <a href="/about/quality" data-variantitemid="{943DA069-CC14-43AA-B6C0-FFB1155C0183}" 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