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How Tesco Utilizes Couchbase to Manage Millions of Products During Peak Black Friday Traffic - The Couchbase Blog
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class="auth_name" href="https://www.couchbase.com/blog/author/mattspillar/"> Matt Spillar - Product Marketing Manager </a> </div> <div class="date_blog"> <span class="hero-date-span">November 27, 2024</span> </div> </li> </ul> </div> </div><!-- .photo-overlay --> </div><!-- .container --> </div> </div><!-- .hero-posts --> </div><!-- .hero-wrapper --> <div id="page" class="hfeed site container"> <div id="content" class="site-content"> <div id="primary" class="content-area"> <main id="main" class="site-main" role="main"> <article id="post-15104" class="post full-post post-15104 type-post status-publish format-standard has-post-thumbnail hentry category-cloud category-couchbase-server category-customers tag-digital-enterprise tag-ecommerce tag-retail tag-tesco"> <div class="entry-content"> <p><span style="font-weight: 400;">In the Digital Economy, </span><a href="https://www.couchbase.com/use-cases/retail-and-ecommerce/"><span style="font-weight: 400;">retail and eCommerce companies</span></a><span style="font-weight: 400;"> compete based on customer experience and operational efficiency – customers expect personalized engagements, relevant information, and instant gratification, but their expectations have to be met while reducing operational costs and time to market. For architects, developers, and operations engineers, the pressure to deliver great customer experiences, reduce costs, and accelerate innovation has never been greater. As a result, companies across all </span><a href="https://info.couchbase.com/rs/302-GJY-034/images/NoSQL_for_Retail_and_eCommerce_Couchbase.pdf"><span style="font-weight: 400;">retail and eCommerce</span></a><span style="font-weight: 400;"> categories are embracing NoSQL to improve customer experience, operational efficiency, and agility.</span></p> <p><span style="font-weight: 400;">When it comes to customer experience, performance and availability are critical. Whether customers know it or not, they’re interacting with a database. They’re accessing data for products, engagement and more – and if it’s not readily available, the customer’s experience suffers. Shoppers expect every request, whether it’s finding and viewing a product, adding it to the shopping cart, or proceeding to checkout, to be handled immediately.</span></p> <p><span style="font-weight: 400;">This becomes even more critical throughout November, especially on Black Friday. </span><a href="https://www.techtarget.com/whatis/feature/Black-Friday-statistics"><span style="font-weight: 400;">70%+ of people</span></a><span style="font-weight: 400;"> expect to shop on Black Friday and Cyber Monday, with over 50%+ coming from mobile devices. Retailers need easier, more affordable scalability during these peak times to provide the experience customers are expecting. </span><a href="https://www.couchbase.com/customers/tesco/"><span style="font-weight: 400;">Tesco</span></a><span style="font-weight: 400;">, the world’s third largest retailer by gross revenue, uses Couchbase to power catalog and inventory management. In fact, </span><b>Black Friday 2024 marks 9 years since Tesco leveraged Couchbase</b><span style="font-weight: 400;"> for its busiest and most successful day in company history for sales on its Tesco Direct website.</span></p> <p><span style="font-weight: 400;">With Couchbase, Tesco can easily deliver a superior shopping experience, supporting tens of millions of products in-store and online and 35K requests per second for millions of customers. The company runs price and promotions, inventory management, shopping cart, supply chain, and new product applications with high performance and high availability.</span></p> <p><span style="font-weight: 400;">Couchbase’s distributed NoSQL platform provides the flexibility to accommodate a diverse range of fast-changing data, as well as the performance, availability, and scalability to support massive numbers of users, large amounts of data, and very high throughput requirements. JSON enables flexible schema for changing SKUs and support for SQL and text-based queries. As Tesco’s requirements grow, Couchbase Server provides easy, push button scalability, allowing the retailer to simply add nodes on demand as system capacity and throughput needs increase. There’s no doubt that Black Friday 2023 will be another record breaking success for Couchbase’s retail customers.</span></p> <p><span style="font-weight: 400;">For more information about</span><span style="font-weight: 400;"> what organizations across every industry are doing with Couchbase </span><span style="font-weight: 400;">check out the </span><a href="https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf"><span style="font-weight: 400;">10 Common NoSQL Use Cases for Modern Applications</span></a><span style="font-weight: 400;"> ebook. </span><span style="font-weight: 400;">Try our </span><a href="https://cloud.couchbase.com/sign-up"><span style="font-weight: 400;">30 day free trial of Couchbase Capella</span></a> <span style="font-weight: 400;">to learn more about how you can build your own modern applications on Couchbase.</span></p> <!--begin code --> <div class="pp-multiple-authors-boxes-wrapper pp-multiple-authors-wrapper 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