Apex Legends and Origin: ‘friends list offline’ error causes multiplayer issues

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It seems you’re not alone</h2> <div class="c-byline"> By <span class="c-byline__item"> <a href="https://web.archive.org/web/20190210151206/https://www.polygon.com/users/RussFrushtick">Russ Frushtick</a><span class="c-byline__item"><a href="https://web.archive.org/web/20190210151206/https://www.twitter.com/RussFrushtick" class="c-byline__twitter-handle">@RussFrushtick</a></span> </span> <span class="c-byline__item"> <time class="c-byline__item" data-ui="timestamp" datetime="2019-02-07T22:42:38+00:00"> Feb 7, 2019, 5:42pm EST </time></span> <a data-entry-admin="17980206" data-cid="tools/entry_admin_button-1549810756_4338_641" data-cdata="{"id":17980206}"></a> </div> </div> <div class="c-social-buttons c-social-buttons--popover main-social" data-cid="site/social_buttons_list/popover-1549810756_6222_642" 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data-original="https://cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png"> <picture class="c-picture" data-cid="site/picture_element-1549810756_8258_643" data-cdata="{"image_id":63019348,"ratio":"*"}"> <source srcset="https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/IJavkMvobmw9NlLuOQvbb9UBnZw=/0x0:1389x661/320x213/filters:focal(584x220:806x442):format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 320w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/vpmmNitrANxs5GQLT40F-Vd3AWs=/0x0:1389x661/620x413/filters:focal(584x220:806x442):format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 620w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/p41vuoGTS_6mJy0PLyQ9TFzpjg4=/0x0:1389x661/920x613/filters:focal(584x220:806x442):format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 920w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/N-AB7hBbDvaIZ6bfuBaBuf0evZs=/0x0:1389x661/1220x813/filters:focal(584x220:806x442):format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 1220w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/pa_MwcNq7T1_Y1tTK_jzTi1UyEU=/0x0:1389x661/1520x1013/filters:focal(584x220:806x442):format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 1520w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/_SFw4rDdw89M7O8AxBHRTV8SQo8=/0x0:1389x661/1820x1213/filters:focal(584x220:806x442):format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 1820w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/AikWcI9nLOoOR81csCewnua2pNE=/0x0:1389x661/2120x1413/filters:focal(584x220:806x442):format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 2120w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/IcsmMN2XwD-R-PLZ5jYSLCrBSHc=/0x0:1389x661/2420x1613/filters:focal(584x220:806x442):format(webp)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 2420w" sizes="(min-width: 1221px) 846px, (min-width: 880px) calc(100vw - 334px), 100vw" type="image/webp"> <img srcset="https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/DoWbcaDTkuJQHMF89gbGLg6f_SQ=/0x0:1389x661/320x213/filters:focal(584x220:806x442)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 320w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/Iiw6YdHtaC0fIMHscXc-2VdK5OI=/0x0:1389x661/620x413/filters:focal(584x220:806x442)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 620w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/NqCI4S4HSL666ptmBqQxJMuEfr8=/0x0:1389x661/920x613/filters:focal(584x220:806x442)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 920w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/c91hjHIrEcthb4U9ktz3eYV7hmU=/0x0:1389x661/1220x813/filters:focal(584x220:806x442)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 1220w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/MjvDOvCE8KfrrQq5XgHvkLfmdxw=/0x0:1389x661/1520x1013/filters:focal(584x220:806x442)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 1520w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/Nbv7vkDOmiUGsV-q6_m0FNQRz3Y=/0x0:1389x661/1820x1213/filters:focal(584x220:806x442)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 1820w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/vBhlpnXPMlnEv3LWzjDRyVTwT7E=/0x0:1389x661/2120x1413/filters:focal(584x220:806x442)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 2120w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/B5VhMd2GarzBMFfogHk2zTAFUqA=/0x0:1389x661/2420x1613/filters:focal(584x220:806x442)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png 2420w" sizes="(min-width: 1221px) 846px, (min-width: 880px) calc(100vw - 334px), 100vw" alt="" style="object-position: 50% 50%" data-upload-width="1389" src="https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/pNDS7joWWIN6WaMEIGqN5h3cCJc=/0x0:1389x661/1200x800/filters:focal(584x220:806x442)/cdn.vox-cdn.com/uploads/chorus_image/image/63019348/Screen_Shot_2019_02_07_at_5.34.29_PM.0.png"> </source></picture> </span> </span> </figure> <div class="c-entry-content"> <p id="eNI41Q">People looking to hop into friendly <em>Apex Legends</em> squads today may run into a pretty significant issue: Origin is acting up, and it’s causing people to show up as permanently offline.</p> <p id="TF12Ed">The error seems tied directly to Origin, as players are able to launch and play matches of <em>Apex Legends</em>, they just can’t join friends’ games, since they’re listed as being offline.</p> <p id="OdCViE">EA’s support account on Twitter <a href="https://web.archive.org/web/20190210151206/https://twitter.com/EAHelp/status/1093589194679693312">mentioned the error</a>, saying the company is “looking into it.” <a href="https://web.archive.org/web/20190210151206/https://twitter.com/EAHelp/status/1093630351619043332">The account followed up several hours later</a>, noting that there were errors with cloud saving as well.</p> <figure class="e-image"> <span class="e-image__inner"> <span class="e-image__image " data-original="https://cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png"> <picture class="c-picture" data-cid="site/picture_element-1549807075_2378_60390" data-cdata="{"asset_id":13744679,"ratio":"*"}"> <source srcset="https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/8NjN7ptjUV64_knjuYmUMoVLO0s=/0x0:1557x714/320x0/filters:focal(0x0:1557x714):format(webp):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 320w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/XGilrtce6yrkgcd0ZM_3UZ_Zr7I=/0x0:1557x714/520x0/filters:focal(0x0:1557x714):format(webp):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 520w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/F4YEWqKRpJ5SaSaFKpOXyQidgRo=/0x0:1557x714/720x0/filters:focal(0x0:1557x714):format(webp):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 720w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/fFS2KBgEf5iNp1kMqxN23ffR4g4=/0x0:1557x714/920x0/filters:focal(0x0:1557x714):format(webp):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 920w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/qRm98lbpk4QaG5p89V_8iejj_60=/0x0:1557x714/1120x0/filters:focal(0x0:1557x714):format(webp):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 1120w, 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https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/f6qz0CEHx-xq4Mhi7peOZ0PvuaY=/0x0:1557x714/1920x0/filters:focal(0x0:1557x714):format(webp):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 1920w" sizes="(min-width: 1221px) 846px, (min-width: 880px) calc(100vw - 334px), 100vw" type="image/webp"> <img srcset="https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/vicFUfHSiZsth3io8EyX7vAH3Ug=/0x0:1557x714/320x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 320w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/FAoT0jEWBx1hoQCk-I_3ex1sKy8=/0x0:1557x714/520x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 520w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/DdCQJA2YUUeC3awQF8R7hHxE83w=/0x0:1557x714/720x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 720w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/rse8aV-ko472z5OIrezAjqxae2k=/0x0:1557x714/920x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 920w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/HcNo5kIOER2JZxQyJpNsbiBmfMo=/0x0:1557x714/1120x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 1120w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/qgZDXbRPrQSPWqZecvTUKt9tbNw=/0x0:1557x714/1320x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 1320w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/agFwlfk_ODa5RXORrEsUhwavyvo=/0x0:1557x714/1520x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 1520w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/NLhUEwCFV5liqGNANmyW28Lm_e8=/0x0:1557x714/1720x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 1720w, https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/-XvsLMuGMnKenqLeJdL9oJqcFGU=/0x0:1557x714/1920x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png 1920w" sizes="(min-width: 1221px) 846px, (min-width: 880px) calc(100vw - 334px), 100vw" alt="Origin Friends List bug" style="object-position: 49% 50%" data-upload-width="1557" src="https://web.archive.org/web/20190210151206im_/https://cdn.vox-cdn.com/thumbor/gYYvCw42X0hrJcqkcxx73qEFzsM=/0x0:1557x714/1200x0/filters:focal(0x0:1557x714):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13744679/origin_offline.png"> </source></picture> </span> </span> <span class="e-image__meta"> <cite>Electronic Arts via Polygon</cite> </span> </figure> <p id="WBMN1h">Unfortunately, until the problem gets solved, there’s not a lot that can be done. The issues seem to be intermittent and only for specific players, so the best advice we can offer is to wait it out with Origin open, and your status may pop back online. Once it does, you should be able to play with friends, assuming they’re not suffering from the same error.</p> <div id="xKF25p"> <div data-analytics-viewport="video" data-analytics-action="volume:view:article:middle" data-analytics-label="APEX LEGENDS: Beginner's Guide | What to know before you start playing|62648" data-volume-uuid="90652a62c" data-volume-id="62648" data-analytics-placement="article:middle" data-volume-placement="article" data-volume-autoplay="false" id="volume-placement-44" class="volume-video"></div>  </div> </div> <div class="u-hidden-text" id="formatter-datter" data-cid="site/entry_formatter-1549810756_4292_644" data-cdata="{"svg_hr_illustration":""}"> </div> </div> <div class="l-col__sidebar" data-analytics-placement="sidebar"> <div class="u-desktop-only"> <aside class="c-rock-list c-rock-list--image c-rock-list--trending" id="rock-"> <h3 class="p-rock-head c-rock-list__title"> <span class="c-rock-list__title-wrapper"> <span class="c-rock-list__title-text"> Most 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Apex Legends and Origin: ‘friends list offline’ error causes multiplayer issues - Polygon