Oracle Fusion CX Analytics

<!DOCTYPE html> <html lang="en"> <head> <meta name="pageKey" content="d_products_marketplace_guest_product_details_page">  <meta name="locale" content="en_US"> <meta id="config" data-app-version="0.0.999" data-call-tree-id="AAYn4SkJZXfcj4aDMDZVGA==" data-multiproduct-name="marketplaces-guest-frontend" data-service-name="marketplaces-guest-frontend" data-browser-id="172d7469-fce3-458d-88d2-fc2fe24a7fc5" data-enable-page-view-heartbeat-tracking data-page-instance="urn:li:page:d_products_marketplace_guest_product_details_page;76EMeN2ASE+FmoEG759svw==" data-disable-jsbeacon-pagekey-suffix="false" data-member-id="0" data-logout-url="/uas/logout"> <link rel="canonical" href="https://www.linkedin.com/products/oracle-analytics-oracle-fusion-cx-analytics/">      <link rel="icon" href="https://static.licdn.com/aero-v1/sc/h/al2o9zrvru7aqj8e1x2rzsrca"> <script> function getDfd() {let yFn,nFn;const p=new Promise(function(y, n){yFn=y;nFn=n;});p.resolve=yFn;p.reject=nFn;return p;} window.lazyloader = getDfd(); window.tracking = getDfd(); window.impressionTracking = getDfd(); window.ingraphTracking = getDfd(); window.appDetection = getDfd(); window.pemTracking = getDfd(); </script>  <title>Oracle Fusion CX Analytics | LinkedIn</title> <meta name="description" content="Oracle Fusion CX Analytics | Oracle Fusion CX Analytics is a prebuilt cloud native solution for Oracle Cloud CX that provides sales, marketing, and service professionals with ready-to-use insights to increase revenue and improve decisions supporting a holistic, end-to-end customer experience. Oracle鈥檚 unique breadth and depth of combined analytics and application capabilities enable organizations to unify CX analytics across different departments. Plus, teams can enrich their analytics beyond what Oracle Cloud CX provides with additional data sources by extending the single, cross-functional data model and pipelines, and end user metrics without coding."> <meta property="og:title" content="Oracle Fusion CX Analytics | LinkedIn"> <meta property="og:description" content="Oracle Fusion CX Analytics | Oracle Fusion CX Analytics is a prebuilt cloud native solution for Oracle Cloud CX that provides sales, marketing, and service professionals with ready-to-use insights to increase revenue and improve decisions supporting a holistic, end-to-end customer experience. Oracle鈥檚 unique breadth and depth of combined analytics and application capabilities enable organizations to unify CX analytics across different departments. Plus, teams can enrich their analytics beyond what Oracle Cloud CX provides with additional data sources by extending the single, cross-functional data model and pipelines, and end user metrics without coding."> <meta property="og:type" content="website"> <meta property="og:url" content="https://www.linkedin.com/products/oracle-analytics-oracle-fusion-cx-analytics/"> <meta property="og:image" content="https://media.licdn.com/dms/image/v2/C4D0BAQHG58l9Ul5DRA/company-logo_100_100/company-logo_100_100/0/1654695702120/oracle_analytics_logo?e=2147483647&v=beta&t=laW5Fs7sfa4D901vtP24H47gRCenZ8CkvZZanfD7sIE"> <meta name="twitter:card" content="summary"> <meta name="twitter:site" content="@linkedin"> <meta name="twitter:title" content="Oracle Fusion CX Analytics | LinkedIn"> <meta name="twitter:description" content="Oracle Fusion CX Analytics | Oracle Fusion CX Analytics is a prebuilt cloud native solution for Oracle Cloud CX that provides sales, marketing, and service professionals with ready-to-use insights to increase revenue and improve decisions supporting a holistic, end-to-end customer experience. Oracle鈥檚 unique breadth and depth of combined analytics and application capabilities enable organizations to unify CX analytics across different departments. 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<div class="cover-img__image-frame relative w-full overflow-hidden pb-[calc((134/782)*100%)]"> <div class="cover-img__image-position absolute top-0 right-0 bottom-0 left-0 "> <img class="cover-img__image relative w-full h-full object-cover" src="https://media.licdn.com/dms/image/v2/D4D1BAQHUqT8k_U1tTQ/company-background_10000/company-background_10000/0/1730290987960/oracle_analytics_cover?e=2147483647&v=beta&t=ET67I1YNLdK1iFbyNTN0UmUv_IaLZEmELqY5wMqI778" loading="lazy" data-embed-id="cover-image" alt> </div> </div>  </figure> <div class="top-card-layout__card relative p-2 papabear:p-details-container-padding"> <div class="top-card-layout__entity-image-container flex"> <img class="inline-block relative w-12 h-12 top-card-layout__entity-image shadow-color-shadow shadow-[0_4px_12px] border-2 border-solid border-color-surface mt-[-70px] mb-[14px] papabear:border-4 papabear:mt-[-100px] papabear:mb-[18px]" 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href="/products/categories/sales-analytics-software?trk=products_details_guest_product_category" data-tracking-control-name="products_details_guest_product_category" data-tracking-will-navigate="true">Sales Analytics Software</a> by <a href="https://www.linkedin.com/company/oracle-analytics/?trk=products_details_guest_organization_page" data-tracking-control-name="products_details_guest_organization_page" data-tracking-will-navigate="true">Oracle Analytics</a> </span> </h2> <h3 class="top-card-layout__first-subline font-sans text-md leading-open text-color-text-low-emphasis"> <div class="face-pile flex top-card__face-pile"> <div class="face-pile__images-container self-start flex-shrink-0 mr-1 leading-[1]"> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/bpy6equs0h2jckyn5qlrpgb0b" data-ghost-classes="bg-color-entity-ghost-background" 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href="https://www.linkedin.com/uas/login?session_redirect=%2Fproducts%2Foracle-analytics-oracle-fusion-cx-analytics%3FviewConnections%3Dtrue&trk=products_details_guest_face-pile-cta" data-tracking-control-name="products_details_guest_face-pile-cta" data-tracking-will-navigate> See who's skilled in this </a> </div> </h3>  <div class="top-card-layout__cta-container flex flex-wrap mt-0.5 papabear:mt-0 ml-[-12px]"> <a class="top-card-layout__cta mt-2 ml-1.5 h-auto babybear:flex-auto top-card-layout__cta--primary btn-md btn-primary" href="https://www.linkedin.com/uas/login?session_redirect=%2Fproducts%2Foracle-analytics-oracle-fusion-cx-analytics&trk=products_details_guest_primary_call_to_action" aria-label="Add Oracle Fusion CX Analytics as skill" data-tracking-control-name="products_details_guest_primary_call_to_action" data-tracking-will-navigate> Add as skill </a> <a class="top-card-layout__cta mt-2 ml-1.5 h-auto babybear:flex-auto top-card-layout__cta--secondary btn-md btn-secondary 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opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4"> <section aria-modal="true" role="dialog" aria-labelledby="semaphore-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-background-container max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 modal__wrapper--with-footer flex flex-col w-[1128px] mamabear:w-[744px] babybear:w-[360px] max-w-[min(744px,100%-24px)] rounded-md"> <header class="modal__header flex items-center justify-between border-b-1 border-solid border-color-border-faint py-1.5 px-3 "> <h2 id="semaphore-modal-modal-header" class="modal__title font-normal leading-open text-color-text text-lg">Report</h2> <button class="modal__dismiss modal__dismiss--with-icon btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 " aria-label="Dismiss" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore-modal_modal_dismiss" type="button"> <icon class="modal__dismiss-icon relative top-[2px]" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button>  </header> <main class="modal__main w-full flex-1"> <h2 class="semaphore-modal__title text-md font-medium mb-1 ml-2 mt-2 text-color-text"> Report </h2> <div class="semaphore-modal__content text-color-text"></div> </main> <footer class="modal__footer flex justify-end py-1.5 px-3 border-t-1 border-solid border-color-border-faint"> <button class="btn-md btn-secondary" data-semaphore-action="back" data-tracking-control-name="semaphore-back">Back</button> <button class="btn-md btn-primary ml-1" data-semaphore-action="submit" data-tracking-control-name="semaphore-submit" disabled="true">Submit</button> </footer> </section> </div> </div> </div> <template id="semaphore-container-template"> <ul class="semaphore-options-container mb-2">  </ul> </template> <template id="semaphore-block-template"> <li class="px-2 py-1" data-semaphore-item="action"> <span class="text-sm text-color-text-low-emphasis whitespace-pre-line" data-attr="block-content"></span> <input class="hidden scale-150" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" name="semaphore-action" checked value data-semaphore-input type="radio"> </li> </template> <template id="semaphore-section-template"> <li class="px-2 py-1" data-semaphore-item="section"> <button class="w-full text-color-text" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" data-semaphore-input> <span class="text-md text-left inline-block w-[calc(100%-24px)]" data-attr="title"></span> <icon class="float-right w-[24px] h-[24px] opacity-60" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/bib7g6ntpj66fbkg8zzh0psp2"></icon> </button> </li> </template> <template id="semaphore-openpage-template"> <li class="px-2 py-1 border-t-1 border-solid border-color-border-faint" data-semaphore-item="openpage"> <span class="text-md font-medium block my-1" data-attr="body"></span> <button data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" data-semaphore-input> <span class="text-md text-color-text" data-attr="title"></span> </button> </li> </template> <template id="semaphore-action-template"> <li class="px-2 py-1" data-semaphore-item="action" data-semaphore-type> <span class="text-md font-medium inline-block my-1" data-attr="body"></span> <button class="w-full text-color-text" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" data-semaphore-input> <span class="text-md text-left inline-block w-[calc(100%-24px)]" data-attr="title"></span> <icon class="float-right w-[24px] h-[24px] opacity-60" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/bib7g6ntpj66fbkg8zzh0psp2"></icon> </button> </li> </template> <template id="semaphore-action-radio-template"> <li class="px-2 py-1" data-semaphore-item="action"> <label> <div class="flex"> <input class="scale-150" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" name="semaphore-action" value data-semaphore-input type="radio"> <span class="text-md inline-block ml-1" data-attr="title"></span> </div> <span class="text-sm text-left inline-block w-[calc(100%-24px)] opacity-60 pl-[30px]" data-attr="body"></span> </label> </li> </template> <template id="semaphore-openlink-template"> <li class="px-2 py-1" data-semaphore-item="openlink"> <a class="text-color-text hover:no-underline visited:text-color-text" data-semaphore-input data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore" href target="_blank" data-tracking-will-navigate> <span class="text-md text-color-text font-normal inline-block" data-attr="title"></span> <span class="text-sm text-color-text font-normal inline-block w-[calc(100%-24px)] opacity-60" data-attr="body"></span> <icon class="float-right w-[24px] h-[24px] opacity-60" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/481psuouj1lu3q2laho6vqwhn"></icon> </a> </li> </template> <template id="semaphore-result-template"> <p class="semaphore-options-container__item pl-2 pb-2" data-semaphore-item="result"> <span class="text-sm font-normal text-color-text-secondary" data-attr="thanks-text-body"></span> <a class="text-sm font-semibold text-color-link" href="https://www.linkedin.com/help/linkedin/answer/37822" target="_blank" data-attr="thanks-help-center-link" data-tracking-control-name="products_details_guest_ellipsis-menu-semaphore-help-center" data-tracking-will-navigate data-semaphore-input></a> </p> </template> </li> </ul>  </div> </div>  </div> </section> <section class="about"> <h2 class="t-24">About</h2> <p class="t-16">Oracle Fusion CX Analytics is a prebuilt cloud native solution for Oracle Cloud CX that provides sales, marketing, and service professionals with ready-to-use insights to increase revenue and improve decisions supporting a holistic, end-to-end customer experience. Oracle鈥檚 unique breadth and depth of combined analytics and application capabilities enable organizations to unify CX analytics across different departments. Plus, teams can enrich their analytics beyond what Oracle Cloud CX provides with additional data sources by extending the single, cross-functional data model and pipelines, and end user metrics without coding.</p>  </section> <hr> <section class="media-section"> <h2 class="t-24">Media</h2> <button aria-label="View Cross-departmental CX analysis" class="media-section__primary-item-button media-section__media-item-button" data-modal="products-media-modal-outlet" data-tracking-control-name="products_details_guest_media_primary_item" type="button"> <div class="media-section__primary-item">  <img alt="Cross-departmental CX analysis" class="media-section__thumbnail" data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQEEDVIBrUvVzw/productpage-image_1128_635/productpage-image_1128_635/0/1661793574770/oracle_analytics_oracle_fusion_cx_analytics_image?e=2147483647&v=beta&t=H2eLES3h0aY4H0tJPfXIeDrdeFxjkWBloDRbHDNuSrE"> </div> </button> <div class="media-section__secondary-items-container"> <button aria-label="View Sales pipeline analysis" data-modal="products-media-modal-outlet" data-tracking-control-name="products_details_guest_media_secondary_item" class="media-section__media-item-button" type="button"> <div class="media-section__secondary-item">  <img alt="Sales pipeline analysis" class="media-section__thumbnail" data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQH5uYCGIvfxqQ/productpage-image_1128_635/productpage-image_1128_635/0/1661793593431/oracle_analytics_oracle_fusion_cx_analytics_image?e=2147483647&v=beta&t=nqToODKUonwE9QUXjRGIsEk2awWbCGSlJ4Sus7wuq8s"> </div> </button> <button aria-label="View Marketing effectiveness KPIs" data-modal="products-media-modal-outlet" data-tracking-control-name="products_details_guest_media_secondary_item" class="media-section__media-item-button" type="button"> <div class="media-section__secondary-item">  <img alt="Marketing effectiveness KPIs" class="media-section__thumbnail" data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQF3VkXx0ZVWXw/productpage-image_1128_635/productpage-image_1128_635/0/1661793618930/oracle_analytics_oracle_fusion_cx_analytics_image?e=2147483647&v=beta&t=bLpTje7aKXcCfqPVNaVWkqGSk_ESZ9qA5sYbrl1wDmc"> </div> </button> <button aria-label="View Service effectiveness KPIs" data-modal="products-media-modal-outlet" data-tracking-control-name="products_details_guest_media_secondary_item" class="media-section__media-item-button" type="button"> <div class="media-section__secondary-item">  <img alt="Service effectiveness KPIs" class="media-section__thumbnail" data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQFzluZUpVXAUg/productpage-image_1128_635/productpage-image_1128_635/0/1661793648441/oracle_analytics_oracle_fusion_cx_analytics_image?e=2147483647&v=beta&t=qEU-gvZTECj8lNhCTUsrVfdRZLSZXKAGiWxdNVyTdr8"> </div> </button> </div> </section> <div class>  <div id="media-modal" class="modal media-modal " data-outlet="products-media-modal-outlet">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4"> <section aria-modal="true" role="dialog" aria-labelledby="media-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-background-container max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[774px] babybear:w-[360px] rounded-md"> <h2 id="media-modal__header" class="media-modal__header"> Products media viewer </h2> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 media-modal__dismiss-btn" aria-label="Dismiss" data-tracking-control-name="products_details_guest_media_modal_dismiss_btn"> <icon class="modal__dismiss-icon modal__dismiss--with-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <main class="modal__main w-full "> <button class="media-modal__nav-button media-modal__prev-button" data-tracking-control-name="products_details_guest_media_modal_prev" aria-label="View previous" data-direction="prev"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/biyhhk26d5ai5a5kecpbldvm0"></icon> </button> <div class="media-modal__main"> <section class="slide-list overflow-hidden relative media-modal__slide-list" data-disabled="true"> <header class="slide-list__header sticky left-0 flex items-center flex-wrap mb-2">  </header> <ul class="slide-list__list items-stretch flex list-none transition-all duration-slow ease-standard "> <li class="media-modal__media-item " data-media-item="0"> <div class="media-modal__media-item-content"> <img alt="Cross-departmental CX analysis" class="media-modal__image" data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQEEDVIBrUvVzw/productpage-image_1128_635/productpage-image_1128_635/0/1661793574770/oracle_analytics_oracle_fusion_cx_analytics_image?e=2147483647&v=beta&t=H2eLES3h0aY4H0tJPfXIeDrdeFxjkWBloDRbHDNuSrE"> <h3 class="t-16 t-white">Cross-departmental CX analysis</h3>  </div> </li> <li class="media-modal__media-item " data-media-item="1"> <div class="media-modal__media-item-content"> <img alt="Sales pipeline analysis" class="media-modal__image" data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQH5uYCGIvfxqQ/productpage-image_1128_635/productpage-image_1128_635/0/1661793593431/oracle_analytics_oracle_fusion_cx_analytics_image?e=2147483647&v=beta&t=nqToODKUonwE9QUXjRGIsEk2awWbCGSlJ4Sus7wuq8s"> <h3 class="t-16 t-white">Sales pipeline analysis</h3>  </div> </li> <li class="media-modal__media-item " data-media-item="2"> <div class="media-modal__media-item-content"> <img alt="Marketing effectiveness KPIs" class="media-modal__image" data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQF3VkXx0ZVWXw/productpage-image_1128_635/productpage-image_1128_635/0/1661793618930/oracle_analytics_oracle_fusion_cx_analytics_image?e=2147483647&v=beta&t=bLpTje7aKXcCfqPVNaVWkqGSk_ESZ9qA5sYbrl1wDmc"> <h3 class="t-16 t-white">Marketing effectiveness KPIs</h3>  </div> </li> <li class="media-modal__media-item " data-media-item="3"> <div class="media-modal__media-item-content"> <img alt="Service effectiveness KPIs" class="media-modal__image" data-delayed-url="https://media.licdn.com/dms/image/v2/C5633AQFzluZUpVXAUg/productpage-image_1128_635/productpage-image_1128_635/0/1661793648441/oracle_analytics_oracle_fusion_cx_analytics_image?e=2147483647&v=beta&t=qEU-gvZTECj8lNhCTUsrVfdRZLSZXKAGiWxdNVyTdr8"> <h3 class="t-16 t-white">Service effectiveness KPIs</h3>  </div> </li> </ul>  </section> </div> <button class="media-modal__nav-button media-modal__next-button" data-tracking-control-name="products_details_guest_media_modal_next" aria-label="View next" data-direction="prev"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/73nr9uepxmoglbtk1070omywz"></icon> </button> </main>  </section> </div> </div> </div> <hr> <section class="customers"> <h2 class="t-24">Featured customers of Oracle Fusion CX Analytics</h2> <ul class="show-more-less__list show-more-less__list--no-hidden-elems" data-impression-id="products_details_guest_show-more-less"> <li class="customers__organization-card"> <a href="/company/graham-corporation?trk=products_details_guest_organization_image" aria-label="Graham Manufacturing" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_image"> <img class="artdeco-entity-image artdeco-entity-image--square-5 customer__logo" data-delayed-url="https://media.licdn.com/dms/image/v2/C560BAQE3aQ7xtZOlgQ/company-logo_100_100/company-logo_100_100/0/1630581220457?e=2147483647&v=beta&t=VTVyeQ860pHe-dShMF7y_f5xKlanZ-hUbNvuww1Cf04" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9rxpcj33wtsq3w7nxb3u3ku6e" alt="Graham Manufacturing"> </a> <div class="customer__content"> <h3 class="t-16"> <a class="customer__organization-name" href="/company/graham-corporation?trk=products_details_guest_organization_name" aria-label="Graham Manufacturing" data-cta-type="VIEW_ENTITY" data-tracking-will-navigate data-tracking-control-name="products_details_guest_organization_name"> Graham Manufacturing </a> </h3> <h4 class="t-14"> Oil and Gas </h4> <p class="t-12 t-black--light"> 5,399 followers </p> </div> </li> </ul> </section> </div> </section> <section class="right-rail papabear:w-right-rail-width papabear:ml-column-gutter mamabear:max-w-[790px] mamabear:px-mobile-container-padding babybear:max-w-[790px] babybear:px-mobile-container-padding"> <section class="show-more-less-products-section"> <h3 class="show-more-less-products-section__title t-24"> Similar products </h3> <div class="show-more-less">  <ul data-max-num-to-show="4" class="show-more-less__list show-more-less__list--hide-after-4" data-impression-id="products_details_guest_similar_products_section_similar_products_section_show-more-less"> <li class="result-card result-card--reduced-whitespace "> <a class="result-card__full-card-link" href="/products/linkedin-sales-insights/?trk=products_details_guest_similar_products_section_similar_products_section_product_link_result-card_full-click" data-tracking-control-name="products_details_guest_similar_products_section_similar_products_section_product_link_result-card_full-click" data-tracking-will-navigate> <span class="screen-reader-text"> <span class="t-16 t-bold"> LinkedIn Sales Insights </span> </span> </a> <a 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