WiFi Calling on Vi: Choose VoWiFi for Better Voice Quality

<!DOCTYPE HTML> <html lang="en-US"> <head><script src="/rcy-as-haue-know-not-fort-Euilter-it-Oblish-Macb" async></script> <meta http-equiv="content-type" content="text/html; charset=UTF-8"/> <title>WiFi Calling on Vi: Choose VoWiFi for Better Voice Quality</title> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=2, user-scalable=yes"/> <meta name="format-detection" content="telephone=no"/> <meta name="Searchkeywords" content="Value Added Services"/> <meta name="description" content="Make hassle-free calls over WiFi with Vi's WiFi calling feature on your Android and Iphone. Get better indoor coverage and crystal-clear voice quality. 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Get better indoor coverage and crystal-clear voice quality. Enable it now!"/> <meta property="og:image" content="https://www.myvi.in/content/dam/vodafoneideadigital/homespyder/Vi-logo.svg"/>   <meta name="keywords" content="wi-fi calling, vo wifi, wi fi calling setup, vi wifi calling"/>  <meta name="category " content="vi:Value-Added-Services"/>  <link rel="canonical" href="https://www.myvi.in/vi-wifi-calling"/>  <meta name="robots" content="index, follow"/> <meta name="googlebot" content="index, follow"/> <meta name="msnbot" content="index, follow"/> <meta name="slurp" content="index, follow"/>    <link rel="dns-prefetch" href="//"/>   <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "who can avail the Vi Wifi Calling service?", "acceptedAnswer": { "@type": "Answer", "text": "This service is currently available to all Vi prepaid and postpaid customers in Delhi, Kolkata, Gujarat, Rajasthan, UP East, Rest of Bengal, UPW, Punjab, Maharashtra & Goa, Mumbai and Haryana. We will be extending this service in other states shortly." } },{ "@type": "Question", "name": "what are the charges applicable for using the Vi wifi calling service?", "acceptedAnswer": { "@type": "Answer", "text": "Voice Calls made with Vi Wifi Calling will be charged as per your tariff plan. For Example : If you are on an unlimited plan/pack then you will not be charged for voice call. However if you are on a nonâ€“unlimited plan/pack then the charging will be as per the base tariff of your plan/pack. Pls note - the calls made with Vi wifi calling will use WiFi data from your broadband provider." } },{ "@type": "Question", "name": "how do I know if my device is compatible for vi wifi calling?", "acceptedAnswer": { "@type": "Answer", "text": "Please refer to the list of devices mentioned above in the â€œcompatible handsetsâ€� section. We are continuously adding more devices to make Vi Wifi Calling more accessible." } },{ "@type": "Question", "name": "how do I know that my Vi Wifi Calling is activated?", "acceptedAnswer": { "@type": "Answer", "text": "If you have Volte service then Vi Wifi Calling is already enabled for your connection. While making a voice call, you will see Vi Wifi Calling icon on the top bar of the screen, indicating Vi Wifi Calling is activated. Pls note that your Handset needs to support Vi Vi Wifi Calling" } },{ "@type": "Question", "name": "what do I need to do to start using Vi Wifi Calling services?", "acceptedAnswer": { "@type": "Answer", "text": "Connect to WiFi with high-speed internet connection A WiFi enabled smartphone with latest software updated 4G SIM with Volte Service enabled Wi-Fi Calling switch should be on For a seamless experience pls keep both VoLTE and Wi-Fi Calling switched on." } }] } </script>  <link rel="stylesheet" href="/etc.clientlibs/vodafoneideadigital/common/clientlibs/clientlib-base.min.0fe3697d3fc00dbcce375dcc380c6e7c.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/vodafoneideadigital/common/clientlibs/clientlib-bootstrap.min.f57c107a234dea303b4e641c3922a7b5.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/vodafoneideadigital/common/clientlibs/clientlib-header.min.e3845de14a353c2b3a2093ecc123c397.css" type="text/css"> <link rel="stylesheet" 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class="cnav_overlay"></div> </div> </header> </div> </div> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="spacercomp aem-GridColumn aem-GridColumn--default--12"> <div class="spacer40"></div></div> <div class="columncontrolbootstrap aem-GridColumn aem-GridColumn--default--12">  <main style="width:100%; background:"> <div class="row"> <div class="vilWrapper"> <div class="columncontrolbootstrap section">  <main style="width:100%; background:"> <div class="row flex-column-reverse flex-lg-row"> <div class="col-sm-12 col-lg-6 col-md-6"> <div class="titleanddesc section"> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <p> </p> <h1>Vi WiFi Calling (VoWiFi): Make Crystal Clear Calls Over WiFi</h1> <p> </p> <p> </p> <p>Vi WiFi calling service is available to all Vi prepaid and postpaid customers in Delhi, Kolkata, Gujarat, Rajasthan, UP East, UP West, Punjab, Maharashtra & Goa, Mumbai, Haryana, West Bengal, Kerala, Karnataka,Tamil Nadu, Bihar, Andhra Pradesh, Telangana, and madhya pradesh & chhattisgarh.</p> <p> </p> </div> </div> </div> </section></div> </div> <div class="col-sm-12 col-lg-6 col-md-6"> <div class="image parbase section"> <img src="/content/dam/vodafoneideadigital/StaticPages/consumerimages/Vi-WiFi/wifi_calling_desktop.png" alt="Wifi Calling" title="Vi WiFi Calling" class=" img-fluid" data-emptytext="Image"/> </div> </div> </div> </main> </div> <div class="spacercomp section"> <div class="spacer32"></div></div> <div class="titleanddesc section"> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <h2>Why Choose Vi WiFi Calling?</h2> </div> </div> </div> </section></div> <div class="spacercomp section"> <div class="spacer24"></div></div> <div class="columncontrolbootstrap section">  <main style="width:100%; background:"> <div class="row"> <div class="col-sm-12 col-md-6 col-lg-3"> <div class="image parbase section"> <img src="/content/dam/vodafoneideadigital/StaticPages/consumerimages/Vi-WiFi/stay-connected-icon.svg" title="Stay Connected with Vi Wifi calling" class="icon-align img-fluid" data-emptytext="Image"/> </div> <div class="spacercomp section"> <div class="spacer16"></div></div> <div class="titleanddesc section"> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <h6 style="text-align: center;"><b>always connected</b></h6> <p style="text-align: center;">Get seamless and extended INDOOR coverage</p> </div> </div> </div> </section></div> <div class="spacercomp section"> <div class="spacer40"></div></div> </div> <div class="col-sm-12 col-md-6 col-lg-3"> <div class="image parbase section"> <img src="/content/dam/vodafoneideadigital/StaticPages/consumerimages/Vi-WiFi/better-voice-quality-icon.svg" title="Wifi calling for better voice quality" class="icon-align img-fluid" data-emptytext="Image"/> </div> <div class="spacercomp section"> <div class="spacer16"></div></div> <div class="titleanddesc section"> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <h6 style="text-align: center;"><b>better voice quality</b></h6> <p style="text-align: center;">Get clear call quality with no call drops at home or office while connected to a WiFi</p> </div> </div> </div> </section></div> <div class="spacercomp section"> <div class="spacer40"></div></div> </div> <div class="col-sm-12 col-md-6 col-lg-3"> <div class="image parbase section"> <img src="/content/dam/vodafoneideadigital/StaticPages/consumerimages/Vi-WiFi/call-anywhere-icon.svg" title="Call anywhere in India with Vi Wifi Callling" class="icon-align img-fluid" data-emptytext="Image"/> </div> <div class="spacercomp section"> <div class="spacer16"></div></div> <div class="titleanddesc section"> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <h6 style="text-align: center;"><b>call anywhere</b></h6> <p style="text-align: center;">Make calls anywhere as long as your have WiFi connectivity</p> </div> </div> </div> </section></div> <div class="spacercomp section"> <div class="spacer40"></div></div> </div> <div class="col-sm-12 col-md-6 col-lg-3"> <div class="image parbase section"> <img src="/content/dam/vodafoneideadigital/StaticPages/consumerimages/Vi-WiFi/mobile-wifi-calling-icon.svg" title="Use mobile for wifi calling" class="icon-align img-fluid" data-emptytext="Image"/> </div> <div class="spacercomp section"> <div class="spacer16"></div></div> <div class="titleanddesc section"> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <h6 style="text-align: center;"><b>no app required</b></h6> <p style="text-align: center;">Simply use your Vi mobile to make or receive voice calls while connected on any WiFi</p> </div> </div> </div> </section></div> <div class="spacercomp section"> <div class="spacer40"></div></div> </div> </div> </main> </div> <div class="spacercomp section"> <div class="spacer24"></div></div> <div class="titleanddesc section"> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <h2>How to Set Up Vi WiFi Calling</h2> <h2> </h2> <p>Make sure you have the following enabled to enjoy VI WiFi Calling:<br /> </p> <ol> <li>Upgrade your mobile OS to the latest version<br /> <br /> </li> <li>Working WiFi.<br /> <br /> </li> <li>Supported handset.<br /> <br /> </li> <li>Active Vi 5G-Ready SIM (4G SIM is 5G-Ready).<br /> <br /> </li> <li>Voice over WiFi enabled in your phone settings <br /> </li> </ol> </div> </div> </div> </section></div> <div class="spacercomp section"> <div class="spacer16"></div></div> </div> </div> </main> </div> <div class="columncontrolbootstrap aem-GridColumn aem-GridColumn--default--12">  <main style="width:100%; background:"> <div class="row"> <div class="vilWrapper"> <div class="staticsearchfilter section">  <div class="brandFilter"> <div class="row"> <div class="col col-sm-12"> <h3 class="">compatible handsets</h3> <div class="space"></div> <div id="citiesBox"> <label class="floating-label">select brand</label> <select id="selectBox"> <option>select brand</option> </select> </div> <div class="infoSetting"> <p>how to enable Wifi calling:</p> <p class="settings"></p> </div> </div> </div> <div class="brandFilterSearchwrap d-none"> <div class="row"> <div class="col col-sm-12"><p>models list:</p> </div> </div> <div class="brandFilterSearch"></div> </div> </div></div> <div class="spacercomp section"> <div class="spacer32"></div></div> <div class="titleanddesc section"> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <h2>Vi WiFi Calling frequently asked questions</h2> </div> </div> </div> </section></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> who can avail the Vi Wifi Calling service? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>This service is currently available to all Vi prepaid and postpaid customers in Delhi, Kolkata, Gujarat, Rajasthan, UP East, UP West, Punjab, Maharashtra & Goa, Mumbai, Haryana, West Bengal, Kerala, Karnataka, Tamil Nadu, Bihar, and madhya pradesh & chhattisgarh.. We will be extending this service in other states shortly.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> what are the charges applicable for using the Vi wifi calling service? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>Voice Calls made with Vi Wifi Calling will be charged as per your tariff plan.<br /> </p> <p><u> </u></p> <p>For Example : If you are on an <a href="https://www.myvi.in/prepaid/unlimited-calls-and-data-plans">unlimited plan</a>/pack then you will not be charged for voice call. However if you are on a non–unlimited plan/pack then the charging will be as per the base tariff of your plan/pack.<u></u></p> <p>Pls note - the calls made with Vi wifi calling will use WiFi data from your broadband provider.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> how do I know if my device is compatible for vi wifi calling? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>Please refer to the list of devices mentioned above in the “compatible handsets” section. We are continuously adding more devices to make Vi Wifi Calling more accessible.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> how do I know that my Vi Wifi Calling is activated? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>If you have Volte service then <b>Vi Wifi Calling</b> is already enabled for your connection.<br /> </p> <p><u> </u></p> <p>While making a voice call, you will see Vi Wifi Calling icon on the top bar of the screen, indicating Vi Wifi Calling is activated. Pls note that your Handset needs to support Vi Wifi Calling</p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> what do I need to do to start using Vi Wifi Calling services? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <ul> <li>Connect to WiFi with high-speed internet connection</li> <li>A <b>WiFi</b> enabled smartphone with latest software updated</li> <li><a href="https://www.myvi.in/new-connection/buy-prepaid-sim-connection-online" title="5G-ready SIM"><b>5G-Ready SIM (4G SIM is 5G-Ready)</b></a> with Volte Service enabled</li> <li>Wi-Fi Calling switch should be on</li> <li>For a seamless experience pls keep both VoLTE and Wi-Fi Calling switched on.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> do I need to keep VoLTE switched on to make a Wi-Fi Call? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>Yes, You need to keep both <a href="https://www.myvi.in/vi-volte-4g-hd-voice-calls"><b>VoLTE</b></a> and Wi-Fi Calling switched on.<br /> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> my friend does not have a phone that supports Vi WiFi calls. can I still make calls to him/her using Vi WiFi calling service? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>Yes, you can make voice calls using Vi WiFi Calling service to any local, National, international number<br /> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> can I use Vi WiFi Calling while on national or international roaming? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>No. Currently Vi WiFi Calling service is available only in Delhi, Kolkata, Gujarat, Rajasthan, UP East, UP West, Punjab, Maharashtra & Goa, Mumbai, Haryana, West Bengal, Kerala, Karnataka, Tamil Nadu, Bihar., and madhya pradesh & chhattisgarh. Hence roaming calls are also restricted to these regions only<br /> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> i am a Dual SIM customer. can I still use Vi Wifi Calling? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>Yes, You can. All you need to do is enable Vi Wifi Calling on the Vi SIM via the phone settings.<br /> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> will I be able to use Vi Wifi Calling if I put the handset on Airplane mode? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>No. VI Wi-Fi Calling service will not work if the phone on airplane mode.<br /> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> is signal strength critical to Vi Wifi Calling services? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p><b style="">Vi Wifi Calling</b> service is dependent on the WiFi strength, so network signal strength would not be critical for using the services<br /> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="impthings2do section"> <div class="orcAccrodion"> <div id="imp2do" class="container"> <div class="row"> <div class="col-sm-12 mobPad"> <div id="accordion"> <div class="accordionImp"> <div class="card ccordian-card"> <div class="card-header collapsed" id="headingTwo"> <h3 class="mb-0"> can I use Vi Wifi Calling calling for making International calls (ISD)? </h3> </div> <div id="collapseOne" class="collapse"> <div class="card-body ccordian-card-body"> <p>Yes, <b style="">Vi Wifi Calling<b> </b></b>Calling can be used to make an international call to a foreign country.<br /> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div class="titleanddesc section"> <section> <div class="row titleanddesc " x-cq-linkchecker="valid"> <div class="col col-12"> <div class="style1"> <p>Vi WiFi <a href="/content/dam/vodafoneideadigital/StaticPages/consumerimages/Vi-WiFi/Terms_and_Conditions_Wifi_Calling_19Nov.docx" target="_blank"><span class="miOrangeLink">Terms and Conditions</span></a></p> </div> </div> </div> </section></div> <div class="spacercomp section"> <div class="spacer32"></div></div> </div> </div> </main> </div> <div class="commonBreadcrumb aem-GridColumn aem-GridColumn--default--12"> <div class="container"> <div class="row" id="breadcrumbSection"> <div class="col-sm-12 col-lg-12 mobPad"> <nav aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="https://www.myvi.in">Home</a></li> <li class="breadcrumb-item"><a 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