Portwell - Support

<!DOCTYPE html> <html> <head> <title>Portwell - Support</title>  <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta http-equiv="Cache-Control" content="no-cache, no-store, must-revalidate" /> <meta http-equiv="Pragma" content="no-cache" /> <meta http-equiv="Expires" content="0" /> <meta name="description" content="Portwell Support"> <meta name="keywords" content="Portwell, Embedded Board, Embedded System, Single Board Computer, Module, COM Express, Qseven, Network Appliance, Industrial PC, Mini-ITX Board, Nano-ITX, Backplane, Industrial Chassis, Industrial Power Supply, Panel PC"> <meta name="author" content="American Portwell Technology, Inc."> <meta name="copyright" content="American Portwell Technology, Inc."> <meta name="distribution" content="global">  <meta http-equiv="x-ua-compatible" content="ie=edge">  <link rel="shortcut icon" href="https://portwell.com/ico/Portwell.ico">  <link rel='stylesheet' type='text/css' href='https://fonts.googleapis.com/css?family=Open+Sans:400,300,600&subset=cyrillic,latin'> <link rel='stylesheet' type='text/css' href='https://fonts.googleapis.com/css?family=Titillium+Web:300,400,500,600,700,800,900'>  <link rel="stylesheet" href="assets-n/plugins/bootstrap/css/bootstrap.min.css"> <link rel="stylesheet" href="assets-n/css/style.css"> <link rel="stylesheet" href="assets-n/css/index.css">  <link rel="stylesheet" href="assets-n/css/headers/header-default.css"> <link rel="stylesheet" href="assets-n/css/footers/footer-v1.css">  <link rel="stylesheet" href="assets-n/plugins/animate.css"> <link rel="stylesheet" href="assets-n/plugins/font-awesome/css/font-awesome.min.css"> <link rel="stylesheet" href="assets-n/plugins/revolution-slider/rs-plugin/css/settings.css" type="text/css" media="screen"> <link rel="stylesheet" href="assets-n/plugins/slick/slick.css"> <link rel="stylesheet" href="assets-n/css/event.style.css">      <link rel="stylesheet" href="css/colorbox.css" />  <link href="assets-n/css/style-p.css" rel="stylesheet"> <link href="css/colors.css" rel="stylesheet"> <link rel="stylesheet" href="js/Morphext-2.4.4/dist/morphext.css">   <style> .flbl { font-family: "Open Sans", Helvetica, Arial, sans-serif; color: #777777; text-transform: uppercase; font-size: 12px; letter-spacing: 2px; font-weight: 600; } input.form-control { background-color: #f2f2f2; } textarea.form-control { background-color: #f2f2f2; } /*************for validation***************/ form.cmxform label.error, label.error { /* remove the next line when you have trouble in IE6 with labels in list */ color: #990000; font-size: 14px; /*font-style: italic;*/ display: none; font-weight:normal; /* display: block; */ } div.error { display: none; } input.checkbox { border: none } input:focus { border: 1px dotted black; } input.error { border: 1px solid #990000;} select.error { border: 1px solid #990000; } textarea.error { border: 1px solid #990000;} form.cmxform .gray * { color: gray; } .modal-dialog { width: 600px !important; margin: 100px auto !important; } </style> </head> <body class="header-fixed header-fixed-space-default">  <div class="modal fade" id="messageModal" role="dialog"> <div class="modal-dialog"> <div class="modal-content"> <div class="modal-header" id="message_modal_header" > <button type="button" class="close" data-dismiss="modal">×</button> <h4 class="modal-title">Message</h4> </div> <div class="modal-body"> <p id="message_in_modal" ></p> </div> <div class="modal-footer"> <button type="button" class="btn btn-default" data-dismiss="modal">Close</button> </div> </div> </div> </div>  <div id="message_div" style="display:none;" ><h3 id="messageholder" ></h3></div> <div id="wrapper">   <div class="header header-sticky"> <div class="container">  <a class="logo" href="https://portwell.com/index.html"> <img src="https://portwell.com/images-n/logo.png" alt="Logo"> </a>   <div class="topbar hidden-xs"> </div>   <button type="button" class="navbar-toggle" data-toggle="collapse" data-target=".navbar-responsive-collapse"> <span class="sr-only">Toggle navigation</span> <span class="fa fa-bars"></span> </button>  </div>  <div class="collapse navbar-collapse mega-menu navbar-responsive-collapse"> <div class="container font_Titillium_Web"> <ul class="nav navbar-nav">  <li class="dropdown mega-menu-fullwidth">   <a href="javascript:void(0);" class="dropdown-toggle" data-toggle="dropdown" aria-expanded="false" > Products </a> <ul class="dropdown-menu"> <li> <div class="mega-menu-content disable-icons"> <div class="container"> <div class="row equal-height"> <div class="col-md-3 equal-height-in"> <ul class="list-unstyled equal-height-list"> <img src="https://portwell.com/images-n/index/menu/Industrial_Computer.png" class="img-responsive" width="150px" style="margin:0 auto;"> <li><h3 class="color-523E95">Computer-On-Module</h3></li>  <li><a href="https://portwell.com/products/com-hpc-2.php">COM-HPC Modules</a></li> <li><a href="https://portwell.com/products/computer_on_module.php" >COM Express & ETX Modules</a></li> <li><a href="https://portwell.com/products/qseven_module.php">Qseven Modules</a></li> <li><a href="https://portwell.com/products/smarc_module.php">SMARC Modules</a></li> <li><a href="https://portwell.com/products/sodimm-som.php">SODIMM SOMs</a></li> <li><a href="https://portwell.com/products/microsom.php">MicroSOM Modules</a></li> <br> <li><h3 class="color-523E95">Industrial PC Products</h3></li> <li><a href="https://portwell.com/products/sbc.php">Single Board Computers (SBC)</a></li> <li><a href="https://portwell.com/products/backplane.php">Industrial Backplanes</a></li> <li><a href="https://portwell.com/products/chassis.php">Industrial Chassis</a></li> <li><a href="https://portwell.com/products/power.php">Industrial Power Supplies</a></li>  </ul> </div> <div class="col-md-3 equal-height-in"> <ul class="list-unstyled equal-height-list"> <img src="https://portwell.com/images-n/index/menu/COMPUTER_ON_MODULE.png" class="img-responsive" width="150px" style="margin:0 auto;"> <li><h3 class="color-523E95">Embedded Computing</h3></li> <li><a href="https://portwell.com/products/embedded_platform.php">Embedded Systems</a></li> <li><a href="https://portwell.com/products/intel_mini-itx_board.php">Mini-ITX Boards</a></li> <li><a href="https://portwell.com/products/intel_low_power_mini-itx_board.php">Mini-ITX Boards Low Power</a></li> <li><a href="https://portwell.com/products/nano-itx_board.php">Nano-ITX Boards</a></li> <li><a href="https://portwell.com/products/NUC.php">NUC Boards</a></li> <li><a href="https://portwell.com/products/ECX.php">3.5"/ ECX/ Pico-ITX</a></li> <li><a href="https://portwell.com/products/ATX.php">Industrial ATX/FlexATX/MicroATX Boards</a></li> <br> <li><h3 class="color-523E95">Medical Computers</h3></a></li> <li><a href="https://portwell.com/products/medical-computers.php">Medical Computers</a></li> <br> <li><h3 class="color-523E95">Gaming Appliances</h3></a></li> <li><a href="https://portwell.com/products/gaming.php">Gaming Appliances</a></li>  </ul> </div> <div class="col-md-3 equal-height-in"> <ul class="list-unstyled equal-height-list"> <img src="https://portwell.com/images-n/index/menu/Internet_of_Things.png" class="img-responsive" width="150px" style="margin:0 auto;"> <li><h3 class="color-523E95">Network Appliance</h3></li> <li><a href="https://portwell.com/products/ca.php">X86 Platforms</a></li>  <li><a href="https://portwell.com/products/by_pass_card.php">Network & Bypass Cards</a></li> <li><a href="https://portwell.com/products/4g-lte-module.php">4G LTE Modules</a></li> <li><a href="https://portwell.com/products/CA_ACCESS.php">LCD Modules</a></li>  <br> <li><h3 class="color-523E95">Server</h3></a></li> <li><a href="https://portwell.com/products/server.php">Servers</a></li> <br> <li><h3 class="color-523E95">INTELLIGENT SYSTEMS</h3></a></li> <li><a href="https://portwell.com/products/iot.php">Industrial IoT Appliances</a></li> <li><a href="https://portwell.com/products/edge-ai-gpu-computers.php">Edge AI & Industrial GPU Computers</a></li>  </ul> </div> <div class="col-md-3 equal-height-in"> <ul class="list-unstyled equal-height-list"> <img src="https://portwell.com/images-n/index/menu/human_machine_interface.png" class="img-responsive" width="150px" style="margin:0 auto;"> <li><h3 class="color-523E95">Human Machine Interfaces</h3></li>  <li><a href="https://portwell.com/products/medical-display.php">Medical Displays</a></li> <li><a href="https://portwell.com/products/medical-panel-pc.php">Medical Panel PCs</a></li> <li><a href="https://portwell.com/products/industry-monitor.php">Industrial Monitors</a></li> <li><a href="https://portwell.com/products/industrial_panel_pc.php">Industrial Panel PCs</a></li>  <br> <li><h3 class="color-523E95">Industrial I/O</h3></li> <li><a href="https://portwell.com/products/IO.php">Industrial I/O</a></li> <li><a href="https://portwell.com/products/Contec_IO.php">Contec Industrial I/O</a></li> <br> <li><h3 class="color-523E95">INDUSTRIAL FLASH & MEMORY</h3></li> <li><a href="https://portwell.com/products/flash-storage.php">Industrial SSD</a></li> </ul> </div> </div> </div> </div> </li> </ul> </li>   <li class="dropdown">  <a href="javascript:void(0);" class="dropdown-toggle" data-toggle="dropdown" aria-expanded="false" > Solutions </a> <ul class="dropdown-menu"> <li><a href="https://portwell.com/solutions/automation.php">Automation</a></li> <li><a href="https://portwell.com/solutions/edge-ai.php">Edge AI</a></li> <li><a href="https://portwell.com/solutions/gaming.php">Gaming</a></li> <li><a href="https://portwell.com/solutions/IoT.php">Internet of Things</a></li> <li><a href="https://portwell.com/solutions/network_security.php">Network Appliance</a></li> <li><a href="https://portwell.com/solutions/network_communication.php">Network Communication</a></li> <li><a href="https://portwell.com/solutions/medical.php">Medical</a></li> <li><a href="https://portwell.com/solutions/military_aerospace_government.php">Military</a></li> <li><a href="https://portwell.com/solutions/transportation.php">Transportation</a></li>   <li><a href="https://portwell.com/solutions/google_cloud_solutions.php">Google Cloud</a></li> <li><a href="https://portwell.com/solutions/micro-data-center.php">Micro Data Center</a></li> <li><a href="https://portwell.com/solutions/NVIDIA-GPU-Server.php">NVIDIA GPU Server</a></li> <li><a href="https://portwell.com/solutions/openBMC.php">OpenBMC</a></li> <li><a href="https://portwell.com/solutions/sd-wan.php">SD-WAN</a></li> <li><a href="https://portwell.com/solutions/dms-design-manufacturing-services.php">DMS</a></li>  </ul> </li>   <li class="dropdown">  <a href="javascript:void(0);" class="dropdown-toggle" data-toggle="dropdown" aria-expanded="false" > Support Center </a> <ul class="dropdown-menu"> <li><a href="https://portwell.com/support.php">Support</a></li> <li><a href="https://portwell.com/frequently-asked-questions.php">FAQ</a></li> <li><a href="https://portwell.com/rma.php">RMA</a></li> <li><a href="https://portwell.com/catalog.php">e-Catalog</a></li>  <li><a href="https://portwell.com/download-center.php">Download Center</a></li> </ul> </li>   <li class="dropdown">  <a href="javascript:void(0);" class="dropdown-toggle" data-toggle="dropdown" aria-expanded="false" > Contact Us </a> <ul class="dropdown-menu"> <li><a href="https://portwell.com/contact.php">Contact Us</a></li> <li><a href="https://portwell.com/subsidiary.php">Portwell Worldwide</a></li> <li><a href="https://portwell.com/career.php">Career</a></li> </ul> </li>   <li class="dropdown">  <a href="javascript:void(0);" class="dropdown-toggle" data-toggle="dropdown" aria-expanded="false" > About Us </a> <ul class="dropdown-menu"> <li><a href="https://portwell.com/about.php">About Portwell</a></li> <li><a href="https://portwell.com/quality.php">Quality Policy</a></li> <li><a href="https://portwell.com/data-privacy-declaration.php">Privacy Policy</a></li> <li><a href="https://portwell.com/corporate_culture_responsibility.php">Culture & Responsibility</a></li> <li><a href="https://portwell.com/partners.php">Industrial Partners</a></li> <li><a href="https://portwell.com/productnews.php">Press Releases</a></li> <li><a href="https://portwell.com/resource-center-case-study.php">Resource Center</a></li> </ul> </li>  </ul> <ul class="nav navbar-nav pull-right">  <li> <i class="search fa fa-search search-btn"></i> <div class="search-open"> <div style="margin-top:-20px;" > <script src="https://addsearch.com/js/?key=83d46095f249fe1c16562ecd81e0f69e"></script> </div> </div> </li>  </ul> </div> </div> </div>    <div class="breadcrumbs"> <div class="container"> <ul class="pull-left breadcrumb"> <li><a href="../index.html"><i class="fa fa-home"></i> Home</a></li> <li class='active'>Contact Support</li> </ul> </div> </div> <br>  <section class="section-single"> <div class="container"> <div class="single-post-wrapper pull-right col-lg-9 col-md-9 col-sm-12 col-xs-12 clearfix"> <h1 style="padding-left:25px;">Contact Support</h1><br> <div class="col-lg-8 col-md-8 col-sm-12 clearfix" style="padding-left:15px;">  <div id="message"></div> <form role="form" id="info_form" > <input type="hidden" id="all_att" value='' > <input type="hidden" id="file_att_done" value='' > <div class="row" > <div class="col-lg-5 col-md-6 col-sm-6 col-xs-6" > <div class="form-group"> <label class="flbl" for="subject">First Name*</label> <input type="text" class="form-control" id="fname" name="fname" /> </div> </div> <div class="col-lg-5 col-md-6 col-sm-6 col-xs-6" > <div class="form-group"> <label class="flbl" for="subject">Last Name*</label> <input type="text" class="form-control" id="lname" name="lname" /> </div> </div> </div> <div class="row" > <div class="col-lg-5 col-md-6 col-sm-6 col-xs-6" > <div class="form-group"> <label class="flbl" for="subject">Email*</label> <input type="text" class="form-control" id="email" name="email" /> </div> </div> <div class="col-lg-5 col-md-6 col-sm-6 col-xs-6" > <div class="form-group"> <label class="flbl" for="subject">Phone</label> <input type="text" class="form-control" id="phone" name="phone" /> </div> </div> </div> <div class="row" > <div class="col-lg-10 col-md-12 col-sm-12 col-xs-12" > <div class="form-group"> <label class="flbl" for="subject">Subject*</label> <input type="text" class="form-control" id="subject" name="subject" /> </div> </div> </div> <div class="row" > <div class="col-lg-10 col-md-12 col-sm-12 col-xs-12" > <div class="form-group"> <label class="flbl" for="subject">Message*</label> <textarea class="form-control" name="comments" id="comments" rows="6" ></textarea> </div> </div> </div> <div class="row" > <div class="col-lg-10 col-md-12 col-sm-12 col-xs-12" > <div class="form-group"> <label class="flbl" for="subject">Attachment</label> <div class="input-group input-group-md" style="padding:0px;width:100%;" > <div class="input-group"> <label class="input-group-btn"> <span class="btn-u" style=" border-style: solid; border-color: #523E95;" > Browse… <input type="file" multiple id="att_files" name="file[]" style="display: none;" > </span> </label> <input type="text" class="form-control" readonly> </div> </div> </div> </div> </div> <div class="col-lg-10 col-md-12 col-sm-12 col-xs-12"> <label class="flbl" for="captcha">*Please enter the verification code shown below.</label><br> <div id="captcha-wrap" style="margin:0px;"> <img src="captcha/newCaptcha.php" style="border:1px solid #cccccc;" alt="" id="captcha" /> </div> <img src="captcha/img/refresh.png" style="inline-block;margin:0px auto;vertical-align: middle;cursor: pointer;" alt="refresh captcha" class="refresh-captcha" /><label style="vertical-align: middle"><span style="color:#523E95;cursor: pointer;vertical-align: middle" class="refresh-captcha" >Try a new code.</span></label><br> <input type="text" class="form-control" style="width:50%" id="captcha_text" name="captcha_text" /> </div> <div class="col-lg-10 col-md-12 col-sm-12 col-xs-12"> <br> <div style="padding-right:5px" class="pull-left"> <input type=button class="btn-u btn-u-md" id="submit_btn" value="Submit" /> <input type=reset class="btn-u btn-u-md" id="reset_btn" value="Reset" style="display:none;"/> </div> </div> </form> </div> </div> <div id="sidebar" class="col-lg-3 col-md-3 col-sm-12 col-xs-12 pull-left clearfix" > <div class="widget col-xs-13 clearfix"> <div class="panel-group" id="accordion2"> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title"> <a class="accordion-toggle" data-toggle="collapse" data-parent="#accordion2" href="#collapseOne"> Support </a> </h4> </div> <div id="collapseOne" class="panel-collapse collapse"> <div class="panel-body"> <ul> <li><a onClick="location.href='support.php'" onMouseOver='this.style.cursor="pointer"'>Contact Support</a> </li> <li> <a onClick="location.href='rma.htm'" onMouseOver='this.style.cursor="pointer"'>RMA</a></li> <li> <a onClick="location.href='https://portwell.com/download-center.php'" onMouseOver='this.style.cursor="pointer"'>Driver & Manual</a></li> </ul></div> </div> </div> </div> </div> </div> </div> </section> <br><br><br>  <div class="footer-v1"> <div class="text-center" style="background-color:#F5F5F5; padding:10px 0px; " > <div class="container" style="padding-right: 30px;padding-left: 30px;" > <a target="_blank" href="https://portwell.com/partners.php" ><img src="https://portwell.com/menu-n/img//partner.png" style="max-height:100px; max-width:100%; margin:0px auto;" ></a> </div> </div>  <div class="footer"> <div class="container"> <div class="col-md-8 col-sm-12 col-xs-12 hidden-xs"> <div class="col-md-3 col-sm-6 col-xs-6 footer-color"> <h3><strong>About Portwell</strong></h3> <ul>  <li><a href="https://portwell.com/about.php"><h5>About Portwell</h5></a></li> <li><a href="https://portwell.com/career.php"><h5>Career</h5></a></li> <li><a href="https://portwell.com/data-privacy-declaration.php"><h5>Privacy Policy</h5></a></li> <li><a href="https://portwell.com/productnews.php"><h5>Press Release </h5></a></li> <li><a href="https://portwell.com/resource-center-case-study.php"><h5>Resource Center</h5></a></li> <li><a href="https://cdn.forms-content.sg-form.com/e1a9edcb-d77b-11ea-b81f-828bcef421fa"><h5>Subscribe</h5></a></li> </ul> </div> <div class="col-md-3 col-sm-6 col-xs-6 footer-color"> <h3><strong>Products</strong></h3> <ul> <li><a href="https://portwell.com/products/computer-on-module.php"><h5>Computer-on-Module</h5></a></li> <li><a href="https://portwell.com/products/sbc.php"><h5>Single Board Computers</h5></a></li> <li><a href="https://portwell.com/products/embedded-platform.php"><h5>Embedded Systems</h5></a></li> <li><a href="https://portwell.com/products/intel-mini-itx-board.php"><h5>Mini-ITX Boards</h5></a></li> <li><a href="https://portwell.com/products/nano-itx-board.php"><h5>Nano-ITX Boards</h5></a></li> <li><a href="https://portwell.com/products/ca.php"><h5>Network Appliances</h5></a></li> <li><a href="https://portwell.com/products/server.php"><h5>Servers</h5></a></li> <li><a href="https://portwell.com/products/iot.php"><h5>Industrial IoT Appliances</h5></a></li> <li><a href="https://portwell.com/products/medical-display.php"><h5>Medical Monitors</h5></a></li> <li><a href="https://portwell.com/products/medical-panel-pc.php"><h5>Medical Panel PCs</h5></a></li> </ul> </div> <div class="col-md-3 col-sm-6 col-xs-6 footer-color"> <h3><strong>Solutions</strong></h3> <ul> <li><a href="https://portwell.com/solutions/medical.php"><h5>Medical</h5></a></li> <li><a href="https://portwell.com/solutions/network-security.php"><h5>Network Security</h5></a></li> <li><a href="https://portwell.com/solutions/network-communication.php"><h5>Network Communication</h5></a></li> <li><a href="https://portwell.com/solutions/sd-wan.php"><h5>SD-WAN</h5></a></li> <li><a href="https://portwell.com/solutions/automation.php"><h5>Industrial Automation</h5></a></li> <li><a href="https://portwell.com/solutions/military.php"><h5>Military</h5></a></li> <li><a href="https://portwell.com/solutions/telematics.php"><h5>Transportation</h5></a></li> <li><a href="https://portwell.com/solutions/openBMC.php"><h5>OpenBMC</h5></a></li> <li><a href="https://portwell.com/solutions/IoT.php"><h5>IoT Solutions</h5></a></li> <li><a href="https://portwell.com/solutions/gaming.php"><h5>Casino Gaming</h5></a></li> </ul> </div> <div class="col-md-3 col-sm-6 col-xs-6 footer-color footer-border"> <h3><strong>Support Center</strong></h3> <ul> <li><a href="https://portwell.com/support.php"><h5>Technical Request</h5></a></li> <li><a href="https://portwell.com/contact.php"><h5>Sales Request</h5></a></li> <li><a href="https://drivers.portwell.com/"><h5>Download Center</h5></a></li> <li><a href="https://portwell.com/catalog.htm"><h5>Catalog Download</h5></a></li> <li><a href="https://portwell.com/rma.htm" target="_blank"><h5>RMA</h5></a></li> </ul> </div>  </div> <div class="col-md-4 col-sm-12 col-xs-12" align="center" > <div class="col-md-12" style="padding:10px 0; margin-left:-5px;"><img src="https://portwell.com/images-n/logo_white.png" class="img-responsive" width="190"></div> <div class="col-md-12" style="padding:5px 0;"><h5 style="color:#FFF;">1-877-APT-8899 <br> 510-403-3399<br> info@portwell.com</h5></div> <div class="col-md-12"> <button class="btn-u social-button" type="button" onclick="window.open('https://twitter.com/Portwell_US');"><i class="fa fa-twitter"></i></button> <button class="btn-u social-button" type="button" onclick="window.open('https://www.facebook.com/American-Portwell-Technology-113342347124252/');"><i class="fa fa-facebook-square"></i></button> <button class="btn-u social-button" type="button" onclick="window.open('https://www.youtube.com/c/Portwell168');"><i class="fa fa-youtube-play"></i></button> <button class="btn-u social-button" type="button" onclick="window.open('http://feeds.feedburner.com/americanportwell');"><i class="fa fa-rss-square"></i></button> <button class="btn-u social-button" type="button" onclick="window.open('https://www.linkedin.com/company/portwell?trk=top_nav_home');"><i class="fa fa-linkedin-square"></i></button> </div> </div> <div class="col-md-12 copyright-title" align="center"> <div class="col-md-12 col-xs-12 p0m0 "> Copyright 漏 <script language="JavaScript" type="text/javascript"> now = new Date theYear=now.getYear() if (theYear < 1900) theYear=theYear+1900 document.write(theYear) </script> by American Portwell Technology, Inc. All Rights Reserved </div> <br><br>  </div> </div> </div>   <script type="text/javascript"> var wto = wto || []; wto.push(['setWTID', 'wt-dffd0ec2-e88f-46c1-84d7-85a0f3404d18']); wto.push(['webTraxs']); (function() { var wt = document.createElement('script'); wt.src = document.location.protocol + '//www.webtraxs.com/wt.php'; wt.type = 'text/javascript'; wt.async = true; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(wt, s); })(); </script> <noscript><img src="https://www.webtraxs.com/webtraxs.php?id=wt-dffd0ec2-e88f-46c1-84d7-85a0f3404d18&st=img" alt="" /></noscript>  </div>  </div> <script type="text/javascript" src="assets-n/plugins/jquery/jquery.min.js"></script> <script type="text/javascript" src="assets-n/plugins/jquery/jquery-migrate.min.js"></script>  <script src="js/jquery-ui.js"></script> <link rel="stylesheet" href="js/smoothness/jquery-ui.css"></link> <script src="js/jquery-validation-1.11.1/jquery.validate.js"></script> <script src="js/jquery-validation-1.11.1/additional-methods.js"></script> <script type='text/javascript' src="js/jquery.xdomainrequest.min.js"></script>  <link rel="stylesheet" href="css/colorbox.css" /> <script src="js/jquery.colorbox.js"></script>  <script type="text/javascript" src="assets-n/plugins/bootstrap/js/bootstrap.min.js"></script>  <script type="text/javascript" src="assets-n/plugins/back-to-top.js"></script>   <script type="text/javascript" src="assets-n/js/app.js"></script> <script type="text/javascript" src="assets-n/js/file-input.js"></script> <script type="text/javascript" > jQuery(document).ready(function() { App.init(); $.support.cors = true; $("#collapseOne").removeClass("collapse").removeClass("in"); }); </script>  <script> // MAP function clearMesssageColor(){ if ($('#message_modal_header').hasClass('bg-danger')){$('#message_modal_header').removeClass("bg-danger");} if ($('#message_in_modal').hasClass('text-danger')){$('#message_in_modal').removeClass("text-danger");} if ($('#message_modal_header').hasClass('bg-success')){$('#message_modal_header').removeClass("bg-success");} if ($('#message_in_modal').hasClass('text-success')){$('#message_in_modal').removeClass("text-success");} } var validator; $.validator.addMethod('captcha', function(value){ //var numbers = value.split(/\d/).length - 1; //return (10 <= numbers && numbers <= 20 && value.match(/^(\+){0,1}(\d|\s|\-|$|$){10,20}$/)); var rslt=false; $.ajax({ url: "captcha/checkCaptcha.php", cache: false, dataType: "json", type: "POST", async: false, data: {code: value}, success: function(result){ rslt=result; } }); return rslt; }, 'Verication code incorrect, please try again.'); jQuery(document).ready(function($) { var requestRunning = false; /*****************************************************************/ /**************************for validation*************************/ /*****************************************************************/ validator=$('#info_form').validate({ rules: { fname: {required: true }, lname: {required: true }, email: { required: true, email: true }, subject: {required: true }, comments: {required: true}, captcha_text:{ captcha: true } }, messages: { fname: {required: "Please enter first name." }, lname: {required: "Please enter last name." }, email: { required: "please enter email address.", email: "Please enter a valid email address.", }, subject: {required: "please enter subject."}, comments: {required: "please enter a message."}, captcha_text:{ captcha: "Verication code incorrect, please try again." } } }); /*****************************************************************/ /************************refresh captcha**************************/ /*****************************************************************/ $('.refresh-captcha').click(function(){ $('#captcha').attr("src","captcha/newCaptcha.php?rnd=" + Math.random()); }); /*****************************************************************/ /****************************submission***************************/ /*****************************************************************/ $('#submit_btn').click(function(){ if($('#info_form').valid()){ /*$('#submit_btn').attr('disabled','disabled'); if (requestRunning) { // don't do anything if an AJAX request is pending return; }*/ /**********FOR ATT**********/ $('#file_att_done').val('FALSE'); if($('#att_files').val()){ var att_form = document.getElementById("info_form"); var formData = new FormData(att_form); $.ajax({ url: 'api/contact_upload_att_multi.php', type: 'POST', timeout: 50000, async: false, xhr: function(){ var myXhr = $.ajaxSettings.xhr(); return myXhr; }, success: function (data) { //console.log(data); var return_data = jQuery.parseJSON(data); if(return_data['error']==1){ //$('#messageholder').text(return_data['error_msg']); clearMesssageColor(); $('#message_in_modal').html(return_data['error_msg']); $('#message_modal_header').addClass('bg-danger'); $('#message_in_modal').addClass('text-danger'); $('#messageModal').modal('show'); }else{ f_uploaded = return_data['f_uploaded']; $('#file_att_done').val('TRUE'); $('#all_att').val(f_uploaded); } }, error: function(xhr, status, message) { //$('#messageholder').text('Failed to upload attachment.'); clearMesssageColor(); $('#message_in_modal').html('Failed to upload attachment.'); $('#message_modal_header').addClass('bg-danger'); $('#message_in_modal').addClass('text-danger'); $('#messageModal').modal('show'); }, data: formData, cache: false, contentType: false, processData: false }); }else{ $('#file_att_done').val('TRUE'); } /***********END*************/ if($('#file_att_done').val() == 'TRUE'){ requestRunning = true; var obj = {}; obj.act='support'; obj.fname=$('#fname').val(); obj.lname=$('#lname').val(); obj.email=$('#email').val(); obj.phone=$('#phone').val(); obj.subject=$('#subject').val(); obj.comment=$('#comments').val(); obj.att=$('#all_att').val(); json_data=JSON.stringify(obj); $.ajax({ type: 'POST', //url: 'http://192.168.0.19/spl/fp/contact_request.php', url: 'api/contact_request2.php', timeout: 5000, data: {jsonData:json_data}, success: function(return_data){ if (return_data == 'TRUE' ){ //$('#messageholder').text('Your request has been successfully submitted.'); clearMesssageColor(); $('#message_modal_header').addClass('bg-success'); $('#message_in_modal').addClass('text-success'); $('#message_in_modal').html('Your request has been submitted successfully.'); $('#messageModal').modal('show'); $('#reset_btn').click(); } else{ $('#message_in_modal').html('Failed to submit request.'); $('#message_modal_header').addClass('bg-danger'); $('#message_in_modal').addClass('text-danger'); $('#messageModal').modal('show'); } }, error: function(xhr, status, message) { if(status == "timeout") { //$('#messageholder').text('Failed to submit, request timeout.'); $('#message_in_modal').html('Failed to submit request, request timeout.'); $('#message_modal_header').addClass('bg-danger'); $('#message_in_modal').addClass('text-danger'); $('#messageModal').modal('show'); } else{ $('#messageholder').text('Failed to submit.'); $('#message_in_modal').html('Failed to submit request.'); $('#message_modal_header').addClass('bg-danger'); $('#message_in_modal').addClass('text-danger'); $('#messageModal').modal('show'); } }, complete: function(){ requestRunning = false; $('#submit_btn').removeAttr('disabled'); //var message=$('#messageholder').text(); /*$.colorbox({ html:"<div style='width:100%;height:100%;corlor:#640e6a; border:1px dashed #640e6a;text-align:center;vertical-align:middle;'><h3>"+message+"</h3></div>", width:'400px', height:'200px' });*/ } }); //alert('valid'); } } }); }); </script>  <script async src="https://www.googletagmanager.com/gtag/js?id=UA-142484627-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-142484627-1'); </script> <script src="js/Morphext-2.4.4/dist/morphext.min.js"></script> <script type="text/javascript"> var $zoho=$zoho || {};$zoho.salesiq = $zoho.salesiq || {widgetcode:"b7e61841a4b53f9dfdb58fbff2ccadace6f7ef99ddc23a9a14a1b87607fff29a476c89fe7bd62aae03aa7fdb041e48c4", values:{},ready:function(){}}; var d=document;s=d.createElement("script");s.type="text/javascript";s.id="zsiqscript";s.defer=true; s.src="https://salesiq.zoho.com/widget";t=d.getElementsByTagName("script")[0];t.parentNode.insertBefore(s,t);d.write("<div id='zsiqwidget'></div>"); </script> </body> </html>

CINXE.COM

Portwell - Support