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Updates <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/TrackClosures">Track Closures <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Journey-Planner">JourneyPlanner <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Timetables">Timetables <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Tickets-Fares">Tickets & Fares <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/SmartRider/Types-of-SmartRider">SmartRider <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Using-Transperth">Using Transperth <i class="icon-play"></i></a> </li> <li class="active"> <a href="https://www.transperth.wa.gov.au/Contact-Us">Contact Us <i class="icon-play"></i></a> <ul> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Lost-Property">Lost Property <i class="icon-play"></i></a> </li> <li class="active active"> <a href="https://www.transperth.wa.gov.au/Contact-Us/Feedback">Feedback <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/InfoCentres">InfoCentres <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Media-Marketing">Media & Marketing <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Events-Sponsorship">Events & Sponsorship <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Contractor-Access">Contractor Access <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Fines-and-Infringements">Fines and Infringements <i class="icon-play"></i></a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Delete-My-Account">Delete My Account <i class="icon-play"></i></a> </li> </ul> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/about-us">About <i class="icon-play"></i></a> </li> </ul> </div> </div> <div class="l-container"> <ul class="sec-nav-list"> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Lost-Property">Lost Property</a> </li> <li class="active active"> <a href="https://www.transperth.wa.gov.au/Contact-Us/Feedback">Feedback</a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/InfoCentres">InfoCentres</a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Media-Marketing">Media & Marketing</a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Events-Sponsorship">Events & Sponsorship</a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Contractor-Access">Contractor Access</a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Fines-and-Infringements">Fines and Infringements</a> </li> <li class=""> <a href="https://www.transperth.wa.gov.au/Contact-Us/Delete-My-Account">Delete My Account</a> </li> </ul> </div> </nav> <div class="l-container"> <div id="searchBar" class="sBar"> <ul class="breadcrumb visible-desktop"> <li><a href="/">Home</a></li> <li> <span class="divider">/</span> <a href="https://www.transperth.wa.gov.au/Contact-Us">Contact Us</a></li> <li class="active"> <span class="divider">/</span> Feedback</li> </ul> <h3 class="visuallyhidden">Page Tools</h3> <ul class="page-tools visible-desktop"> <li> <a href="#" class="btn btn-dec-font"> <span>Decrease Font Size</span> <i class="icon-text-size"></i> </a> </li> <li> <a href="#" class="btn btn-inc-font"> <span>Increase Font Size</span> <i class="icon-text-size"></i> </a> </li> <li> <a href="#" class="btn btn-print"> <span>Print</span> <i class="icon-print"></i> </a> </li> <li style="vertical-align: -webkit-baseline-middle;"> </li> </ul> <fieldset class="site-search"> <legend class="visuallyhidden">Site Search</legend> <div class="placeholder"> <span id="dnn_ctl00_dnnSearch_ClassicSearch"> <span class="searchInputContainer" data-moreresults="See More Results" data-noresult="No Results Found"> <input name="dnn$ctl00$dnnSearch$txtSearch" type="text" maxlength="255" size="20" id="dnn_ctl00_dnnSearch_txtSearch" class="NormalTextBox" aria-label="Search" autocomplete="off" placeholder="Search..." /> <a class="dnnSearchBoxClearText" title="Clear search text"></a> </span> <a id="dnn_ctl00_dnnSearch_cmdSearch" class="btn" href="javascript:__doPostBack('dnn$ctl00$dnnSearch$cmdSearch','')">Search</a> </span> <script type="text/javascript"> $(function() { if (typeof dnn != "undefined" && typeof dnn.searchSkinObject != "undefined") { var searchSkinObject = new dnn.searchSkinObject({ delayTriggerAutoSearch : 400, minCharRequiredTriggerAutoSearch : 2, searchType: 'S', enableWildSearch: true, cultureCode: 'en-AU', portalId: -1 } ); searchSkinObject.init(); // attach classic search var siteBtn = $('#dnn_ctl00_dnnSearch_SiteRadioButton'); var webBtn = $('#dnn_ctl00_dnnSearch_WebRadioButton'); var clickHandler = function() { if (siteBtn.is(':checked')) searchSkinObject.settings.searchType = 'S'; else searchSkinObject.settings.searchType = 'W'; }; siteBtn.on('change', clickHandler); webBtn.on('change', clickHandler); } }); </script> </div> </fieldset> <ul class="sBar-social"> <li><a href="/About/Languages" class="interpreter ext"><i aria-hidden="true" class="icon-interpreter"></i>Interpreter service</a></li> <li><a href="https://www.facebook.com/Transperth" class="facebook ext"><i aria-hidden="true" class="icon-facebook"></i>Transperth on Facebook</a></li> <li><a href="http://www.youtube.com/user/TransperthOnline" class="youtube ext"><i aria-hidden="true" class="icon-youtube"></i>Transperth on YouTube</a></li> <li><a href="https://www.instagram.com/transperth_wa" class="instagram ext"><i aria-hidden="true" class="icon-instagram"></i>Transperth on Instagram</a></li> </ul> <div style="clear: both;"></div> </div> </div> </div> </header> <noscript> <div class="alert alert-error"> <p>This website needs javascript enabled to function correctly.</p> </div> </noscript> <div id="pgMain" class="main std"> <div class="l-container"> <div class="grid_row"> <div id="dnn_ContentPane"> <div class="DnnModule DnnModule-DNN_HTML DnnModule-736 DnnVersionableControl"><a name="736"></a><div id="dnn_ctr736_ContentPane" class="intro equal-col"> <!-- Start_Module_736 --><div id="dnn_ctr736_ModuleContent" class="DNNModuleContent ModDNNHTMLC"> <div id="dnn_ctr736_HtmlModule_lblContent"><i class="icon-info"></i> <h1>Feedback</h1> <p>Send us your feedback regarding our people or our services.</p></div> </div><!-- End_Module_736 --></div> </div><div class="DnnModule DnnModule-DNN_HTML DnnModule-1304 DnnVersionableControl"><a name="1304"></a> <h2><span id="dnn_ctr1304_TITLE1_titleLabel" class=" ">Feedback</span> </h2> <div id="dnn_ctr1304_ContentPane"><!-- Start_Module_1304 --><div id="dnn_ctr1304_ModuleContent" class="DNNModuleContent ModDNNHTMLC"> <div id="dnn_ctr1304_HtmlModule_lblContent"><p>Welcome to Transperth's online feedback form. Please complete the following form to register your feedback on Transperth, its people and the services it provides. Please note we will not respond to any feedback which contains sexist, racist or any other anti-social comments. </p> <p>To dispute an infringement, you can <a href="https://www.transperth.wa.gov.au/Contact-Us/Fines-and-Infringements/Your-Infringement">lodge an appeal here</a>. <br> </p> <div> <p>Please complete all the required fields to ensure Transperth can contact you regarding your feedback. In accordance with the PTA complaints handling policy, anonymous feedback (indicated by entering a dash into the required fields) will be forwarded to the relevant area for actioning where sufficient information has been provided to facilitate investigation. Please allow up to 5 business days for a response. </p> </div></div> </div><!-- End_Module_1304 --></div> </div><div class="DnnModule DnnModule-TPCustomerForm DnnModule-6333"><a name="6333"></a><div id="dnn_ctr6333_ContentPane"><!-- Start_Module_6333 --><div id="dnn_ctr6333_ModuleContent" class="DNNModuleContent ModTPCustomerFormC"> <div id="divCustomerFeedbackForm" data-infringementno=""> <div id="divErrMessage"> <div id="errMsgFailToLoadForm" class="error msg-block" style="display: none; margin-left: 0px;">Error when loading the form</div> <div id="errMsgSubmitFeedbackFailed" class="error msg-block" style="display: none; margin-left: 0px;">Fail to submit the feedback</div> </div> <div id="divCustomerFeedback"> <fieldset class="form form-horizontal"> <div class="control-group"> <label id="lblFirstName" class="control-label required" for="txtFirstName">First Name</label> <div class="controls"> <input type="text" id="txtFirstName" maxlength="100" /> <span id="requiredFieldValidatorFirstName" class="error msg-block msg-required-validation" style="display: none;">Required</span> <span id="formatValidatorFirstName" class="error msg-block msg-format-validation" style="display: none;">Invalid</span> </div> </div> <div class="control-group"> <label for="txtLastName" id="lblLastName" class="control-label required">Last Name</label> <div class="controls"> <input name="txtLastName" type="text" id="txtLastName" maxlength="100"> <span id="requiredFieldValidatorLastName" class="error msg-block msg-required-validation" style="display: none;">Required</span> <span id="formatValidatorLastName" class="error msg-block msg-format-validation" style="display: none;">Invalid</span> </div> </div> <div class="control-group"> <label for="chkCustomerIsChildYes" id="lblCustomerIsChild" class="control-label">Are you under 18?</label> <div class="controls"> <div class="btn-group"> <input value="0" name="customerIsChild" type="radio" id="chkCustomerIsChildNo" checked="checked" class="normalCheckBox"> <label for="chkCustomerIsChildNo" id="lblCustomerIsChildNo" class="btn">No</label> <input value="1" name="customerIsChild" type="radio" id="chkCustomerIsChildYes" class="normalCheckBox"> <label for="chkCustomerIsChildYes" id="lblCustomerIsChildYes" class="btn">Yes</label> </div> </div> </div> <div id="divCustomerAge" class="control-group" style="display: none;"> <label for="txtCustomerAge" id="lblCustomerAge" class="control-label">Age</label> <div class="controls"> <input name="txtCustomerAge" type="text" id="txtCustomerAge" maxlength="100"> <span id="requiredFieldValidatorCustomerAge" class="error msg-block msg-required-validation" style="display: none;">Required</span> <span id="formatValidatorCustomerAge" class="error msg-block msg-format-validation" style="display: none;">Invalid</span> </div> </div> <div class="control-group"> <label for="txtEmail" id="lblEmail" class="control-label required">Email</label> <div class="controls"> <input name="txtEmail" type="email" id="txtEmail"> <span id="requiredFieldValidatorEmail" class="error msg-block msg-required-validation" style="display: none;">Required</span> <span id="formatValidatorEmail" class="error msg-block msg-format-validation" style="display: none;">Invalid Email</span> </div> </div> <div class="control-group"> <label for="txtMobile" id="lblMobile" class="control-label">Mobile</label> <div class="controls"> <input name="txtMobile" type="text" id="txtMobile"> <span id="requiredFieldValidatorMobile" class="msg-block error msg-required-validation" style="display: none;">Required</span> <span id="formatValidatorMobile" class="msg-block error msg-format-validation" style="display: none;">Invalid mobile number</span> </div> </div> <div class="control-group"> <label for="txtTelephone" id="lblTelephone" class="control-label">Telephone</label> <div class="controls"> <input name="txtTelephone" type="text" id="txtTelephone"> <span id="formatValidatorTelephone" class="msg-block error msg-format-validation" style="display: none;">Must be numeric</span> </div> </div> <div class="control-group"> <label for="txtAddress" id="lblAddress" class="control-label">Address</label> <div class="controls"> <input name="txtAddress" type="text" id="txtAddress" maxlength="100"> <span id="requiredFieldValidatorAddress" class="msg-block error msg-required-validation" style="display: none;">Required</span> <span id="formatValidatorAddress" class="msg-block error msg-format-validation" style="display: none;">Invalid</span> </div> </div> <div class="control-group"> <label for="txtSuburb" id="lblSuburb" class="control-label">Suburb</label> <div class="controls"> <input name="txtSuburb" type="text" id="txtSuburb" maxlength="100"> </div> </div> <div class="control-group"> <label for="txtPostcode" id="lblPostcode" class="control-label">Postcode</label> <div class="controls"> <input name="txtPostcode" type="text" id="txtPostcode" maxlength="4"> </div> </div> <div class="control-group"> <label for="ddlFeedbackType" id="lblFeedbackType" class="control-label required">Feedback Type</label> <div class="controls"> <select name="ddlFeedbackType" id="ddlFeedbackType"> <option value="">[Select Type]</option> </select> <span id="requiredFieldValidatorFeedbackType" class="error msg-block msg-required-validation" style="display: none;">Required</span> </div> </div> <div class="control-group"> <label for="ddlFeedbackSubject" id="lblFeedbackSubject" class="control-label required">Feedback Subject</label> <div class="controls"> <select name="ddlFeedbackSubject" id="ddlFeedbackSubject"> <option value="">[Select Subject]</option> </select> <span id="requiredFieldValidatorFeedbackSubject" class="error msg-block msg-required-validation" style="display: none;">Required</span> </div> </div> <div id="divAdditionalInformation" style="display: none;"> <div class="control-group" style="display: none;"> <label for="ddlFeedbackCategory" id="lblFeedbackCategory" class="control-label">Feedback Category</label> <div class="controls"> <select name="ddlFeedbackCategory" id="ddlFeedbackCategory"> <option value="">[Select Category]</option> </select> </div> </div> <div id="divSmartRiderDetail" class="smartrider-detail"> <div class="control-group"> <label for="txtSmartRiderNumber" id="lblSmartRiderNumber" class="control-label">SmartRider Number</label> <div class="controls"> <input name="txtSmartRiderNumber" type="text" id="txtSmartRiderNumber" maxlength="9"> <span id="requiredFieldValidatorSmartRiderNumber" class="error msg-block msg-required-validation" style="display: none;">Required</span> <span id="formatValidatorSmartRiderNumber" class="msg-block error msg-format-validation" style="display: none;">Must be 9 digits or empty</span> <span id="SmartRiderVerificationMessage" class="msg-block error msg-format-validation" style="display: none;">Your details do not match our records. Please call the InfoLine on 136213 for assistance.</span> </div> </div> <div id="divSmartRiderSecurity" class="sr-security" style="display: none;"> <p>Please fill in the fields below to verify your SmartRider card.</p> <div class="control-group"> <label for="txtSRDoB" id="lblSRDoB" class="control-label required">Date of Birth</label> <div class="controls"> <input name="txtSRDoB" type="text" id="txtSRDoB"> <span id="SRDoBValidator" class="error msg-block msg-required-validation" style="display: none;">Required</span> <span id="SRDoBFormateValidator" class="error msg-block msg-format-validation" style="display: none;">Please insert format dd/MM/yyyy</span> </div> </div> <div class="control-group"> <label for="ddlSRQuestion" id="lblSRQuestion" class="control-label required">Security Question</label> <div class="controls"> <select name="ddlSRQuestion" id="ddlSRQuestion"></select> <span id="SRQuestionValidator" class="error msg-block msg-required-validation" style="display: none;">Required</span> </div> </div> <div class="control-group"> <label for="txtSRAnswer" id="lblSRAnswer" class="control-label required">Security Answer</label> <div class="controls"> <input name="txtSRAnswer" type="password" id="txtSRAnswer"> <span id="SRAnswerValidator" class="error msg-block msg-required-validation" style="display: none;">Required</span> </div> </div> </div> </div> <p id="lblAdditionalInfoTitle">Please use the fields below to provide additional information if applicable.</p> <div class="control-group incident-datetime"> <label for="txtIncidentDate" id="lblIncidentDate" class="control-label">Incident Date</label> <div class="controls"> <input name="txtIncidentDate" type="text" id="txtIncidentDate"> <span id="incidentDateValidator" class="error msg-block msg-required-validation" style="display: none;">Required</span> <span id="incidentDateFormateValidator" class="error msg-block msg-format-validation" style="display: none;">Please insert format dd/MM/yyyy</span> </div> </div> <div class="control-group incident-datetime"> <label for="txtIncidentTime" id="lblIncidentTime" class="control-label">Incident Time</label> <div class="controls"> <input name="txtIncidentTime" type="text" id="txtIncidentTime"> <span id="incidentTimeValidator" class="error msg-block msg-required-validation" style="display: none;">Invalid</span> <span id="incidentTimeFormateValidator" class="error msg-block msg-format-validation" style="display: none;">eg. 7:00am or 9:00pm</span> <span id="incidentDatetimeValidator" class="error msg-block" style="display: none;">Incident datetime cannot be in future</span> </div> </div> <div id="divTrainSection" style="display: none;"> <div class="control-group"> <label for="ddlTrainLine" id="lblTrainLine" class="control-label">Train Line</label> <div class="controls"> <select name="ddlTrainLine" id="ddlTrainLine"> <option value="">[Please Select]</option> </select> <span id="trainLineValidator" class="error msg-block msg-required-validation" style="display: none;">Required</span> </div> </div> <div class="control-group"> <label for="ddlTrainStation" id="lblTrainStation" class="control-label">Station</label> <div class="controls"> <select name="ddlTrainStation" id="ddlTrainStation"> <option value="">[Not applicable]</option> </select> <span id="trainStationValidator" class="error msg-block msg-required-validation" style="display: none;">Required</span> </div> </div> </div> <div id="divBusSection" style="display: none;"> <div class="control-group"> <label for="txtLocation" id="lblLocation" class="control-label">Incident Location</label> <div class="controls"> <input name="txtLocation" type="text" id="txtLocation" maxlength="100"> <span id="locationValidator" class="error msg-block msg-required-validation" style="display: none;">Required</span> </div> </div> <div class="control-group"> <label for="chkBusRouteType" id="lblBusRouteType" class="control-label">Route Type</label> <div class="controls bus-route-type-option"> <input id="chkBusRouteType_0" type="radio" name="chkBusRouteType" value="Standard" checked="checked"><label for="chkBusRouteType_0">Standard</label> <input id="chkBusRouteType_1" type="radio" name="chkBusRouteType" value="Cat"><label for="chkBusRouteType_1">CAT</label> <input id="chkBusRouteType_2" type="radio" name="chkBusRouteType" value="School"><label for="chkBusRouteType_2">School</label> <input id="chkBusRouteType_3" type="radio" name="chkBusRouteType" value="TrainReplacement"><label for="chkBusRouteType_3">Train Replacement</label> </div> </div> <div class="control-group"> <label for="ddlBusRoute" id="lblBusRoute" class="control-label">Bus Route</label> <div class="controls"> <select name="ddlBusRoute" id="ddlBusRoute"> <option value="">[Unsure/Not applicable]</option> </select> <span id="busRouteValidator" class="error msg-block msg-required-validation" style="display: none;">Required</span> </div> </div> <div class="control-group"> <label for="txtBusRegNumber" id="lblBusRegNumber" class="control-label">Licence Plate Number</label> <div class="controls"> <input name="txtBusRegNumber" type="text" id="txtBusRegNumber"> </div> </div> <div class="control-group"> <label for="txtDestination" id="lblDestination" class="control-label">Destination</label> <div class="controls"> <input name="txtDestination" type="text" id="txtDestination" maxlength="100"> <span id="destinationValidator" class="error msg-block msg-required-validation" style="display: none;">Required</span> </div> </div> </div> </div> <p>Please use the field below to provide a detailed description of your feedback and indicate if you would like to receive a response from Transperth.</p> <div class="control-group"> <label for="txtDetails" id="lblDetails" class="control-label required">Details</label> <div class="controls"> <textarea name="txtDetails" rows="2" cols="20" id="txtDetails" class="feedback-details" maxlength="3900" style="height: 200px;"></textarea> <span id="requiredFieldValidatorDetail" class="error msg-block msg-required-validation" style="display: none;">Required</span> <span id="formatValidatorDetail" class="msg-block error msg-format-validation" style="display: none;">Invalid</span> <span class="help-block">Maximum 3900 chars</span> </div> </div> <div id="divAttachmentUpload" class="control-group" style="display: none;"> <label class="control-label">Attachment</label> <div class="controls"> <input name="attachmentUpload" type="file" accept="application/pdf,image/jpeg,image/png" style='display: block' aria-label="Attachment" /> <button id="btnAnotherFile" type="button" class="btn">Add Another File</button> </div> </div> <div class="control-group"> <label for="chkResponseRequiredYes" id="lblResponseRequired" class="control-label">Response Required</label> <div class="controls"> <div class="btn-group"> <input value="0" name="customerResponse" type="radio" id="chkResponseRequiredNo" checked="checked" class="normalCheckBox"> <label for="chkResponseRequiredNo" id="lblResponseRequiredNo" class="btn">No Thanks</label> <input value="1" name="customerResponse" type="radio" id="chkResponseRequiredYes" class="normalCheckBox"> <label for="chkResponseRequiredYes" id="lblResponseRequiredYes" class="btn">Yes Please</label> </div> </div> </div> <div id="divReCaptchaRow" class="control-group"> <div id="divReCaptchaCtl" class="controls"> <div id="divReCaptcha"></div> <input name="txtReCaptcha" type="text" id="txtReCaptcha" aria-label="Captcha" style="display: none"> <span id="rfvCaptcha" class="msg-block error" style="display: none;">captcha is invalid.</span> </div> </div> <div> <div class="controls"><span class="dnnFormRequired"></span><span>Required field</span></div> </div> <div class="form-actions"> <input type="submit" name="btnSubmit" value="Send" id="btnSubmit" class="btn"> </div> </fieldset> </div> <div id="divSmartRiderVerificationMsg" style="display: none;"> <span>Your details do not match our records. Please call the InfoLine on 136213 for assistance.</span> </div> <div id="divFeedbackConfirmation" style="display: none;"> <span><h1>Feedback complete!</h1> <p> Thank you for sending your feedback. </p> <p> <a href="/">Return to Transperth home</a> </p></span> </div> <div id="divFeedbackFormProgressBarModal"> <img id="imgProgressbar" alt="loading" src="/Desktopmodules/TPCustomerForm/Images/loading.gif" style="border-style: None;"> </div> </div> <!--CDF(Javascript|/DesktopModules/TPCustomerForm/Js/CustomerFeedback.js?cdv=744|DnnFormBottomProvider|100)--> <script type="text/javascript"> var cfb = {}; (function ($, Sys) { $(document).ready(function () { cfb = new CustomerFeedback(); var cfbSettings = { moduleId: 6333, reCaptchaSiteKey: '6LcizfgqAAAAAME9vUUxQkY6hinwXzDSEdT0delZ', reCaptchaApiUrl: 'https://www.google.com/recaptcha/enterprise.js', allowUploadAttachment: 'False' === 'True', smartRiderVerification: 'False' === 'True', isAnonymous: 'False' === 'False' }; cfb.init(cfbSettings); }); }(jQuery, window.Sys)); </script> </div><!-- End_Module_6333 --></div> </div><div class="DnnModule DnnModule-DNN_HTML DnnModule-6425 DnnVersionableControl"><a name="6425"></a><div id="dnn_ctr6425_ContentPane" class="banner-img"> <!-- Start_Module_6425 --><div id="dnn_ctr6425_ModuleContent" class="DNNModuleContent ModDNNHTMLC"> <div id="dnn_ctr6425_HtmlModule_lblContent"><p>Need to send an attachment? 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<div id="dnn_EmptyRowPane" class="DNNEmptyPane"> </div> </div> <footer id="pgFooter" class="foo"> <div class="l-container"> <div class="foo-left"> <p class="foo-tag">Transperth provides public transport services for the Perth metro area</p> <ul class="foo-links"> <li><a href="/about-us">About Us</a></li> <li><a href="/disclaimer">Disclaimer</a></li> <li><a href="/privacy">Privacy statement & Terms of use</a></li> </ul> </div> <div class="foo-right"> <ul class="foo-auth"> <li><a href="https://www.transwa.wa.gov.au/" class="logo-transwa ext">Transwa</a></li> <li><a href="http://www.pta.wa.gov.au/" class="logo-transport ext">Public Transport Authority</a></li> <li><a href="http://www.schoolbuses.wa.gov.au/" class="logo-sbs ext">School Bus Services</a></li> </ul> <ul class="foo-social"> <li><a href="https://www.facebook.com/Transperth" class="facebook ext"><i aria-hidden="true" class="icon-facebook"></i>Transperth on Facebook</a></li> <li><a href="http://www.youtube.com/user/TransperthOnline" class="youtube ext"><i aria-hidden="true" class="icon-youtube"></i>Transperth on YouTube</a></li> <li><a href="https://www.instagram.com/Transperth_wa" class="instagram ext"><i aria-hidden="true" class="icon-instagram"></i>Transperth on Instagram</a></li> </ul> <ul class="foo-social"> <li><a href="/About/Languages" class="interpreter ext"><i aria-hidden="true" class="icon-interpreter"></i>Interpreter service</a></li> </ul> </div> </div> <div class="foo-sub"> <div class="l-container"> <a href="/" class="logo-transperth">Transperth </a><a href="tel:136213" class="foo-phone visible-desktop"> <span class="hide-text">Phone: </span><span>13 62 13</span></a> <a href="http://wa.gov.au/" class="foo-gov visible-desktop ext"> <i class="logo-government"></i>Government of Western Australia</a> </div> </div> </footer> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/vendor/footable.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/vendor/bootstrap-util.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/vendor/bootstrap-tab.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/vendor/bootstrap-collapse.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/vendor/jquery.expander.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/vendor/jquery.infieldlabel.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/vendor/jquery.slides.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/vendor/jquery.creaseFont.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/libs/validation.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/main.js?cdv=744|DnnFormBottomProvider|100)--> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/sidebar.js?cdv=744|DnnFormBottomProvider|100)--> <!--[if (lte IE 8)]> <script type="text/javascript" src="/Portals/0/skins/transperth/inc/js/vendor/selectivizr-min.js"></script> <![endif]--> <!--[if lt IE 9]> <!--CDF(Javascript|/Portals/0/skins/transperth/inc/js/lte-ie8.js?cdv=744|DnnFormBottomProvider|100)--> <![endif]--> </div> <a href="#" id="nav-open-btn" class="nav-btn"> <i class="icon-right"></i><span>Service Updates</span> </a> <div id="side-bar"> <div class="side-bar-inner"> <div id="side-bar-cont"> <h2 class="title hidden-phone"> <a href="../service-updates#disruptions" id="dnn_ctl02_ViewTransperthServiceStatus_lnkDistruptions">Current Service Availability</a></h2> <div class="status-wid equal-col no-margin pnlServiceStatus"> <h3 class="title-sub title-train"> <i class="icon-train"></i>Live Train Status </h3> <a href="https://www.transperth.wa.gov.au/Track-Closures/Armadale-and-Thornlie-Line-Shutdown" id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatusBrief_lnkTrainServiceStatusBrief_0" class="status-info"> <span id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatusBrief_lblTrainServiceStatusBrief_0">Armadale and Thornlie Line Shutdown </span><i id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatusBrief_icnTrainServiceStatusBrief_0" class="icon-right"></i></a> <a href="http://www.transperth.wa.gov.au/ServiceUpdates/ServiceUpdateDetails/TabID/130/ArtMID/4077/ArticleID/20970" id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatusBrief_lnkTrainServiceStatusBrief_1" class="status-warning"> <span id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatusBrief_lblTrainServiceStatusBrief_1">Mandurah and Yanchep Lines Service Delays (Effective Immediately)</span><i id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatusBrief_icnTrainServiceStatusBrief_1" class="icon-right"></i></a> <div class="l-inner"> <table class="status-table width50"> <thead class="visuallyhidden"> <tr> <th> <i class="icon-train"></i>Train <span class="visuallyhidden">Line</span> </th> <th class="status-col">NOW </th> </tr> </thead> <tbody> <tr> <td> <a href="/Timetables/Live-Train-Times/Airport" id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatus_lnkViewTrainServiceDetail_0" class="status-link lnk-time-Airport"> Airport</a> </td> <td class="status-col"> <i class='icon-tick'></i><span class="status-alert"> ON_TIME</span> </td> </tr> <tr> <td> <a href="/Timetables/Live-Train-Times/Armadale\Thornlie" id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatus_lnkViewTrainServiceDetail_1" class="status-link lnk-time-Armadale\Thornlie"> Armadale\Thornlie</a> </td> <td class="status-col"> <i class='icon-tick'></i><span class="status-alert"> ON_TIME</span> </td> </tr> <tr> <td> <a href="/Timetables/Live-Train-Times/Ellenbrook" id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatus_lnkViewTrainServiceDetail_2" class="status-link lnk-time-Ellenbrook"> Ellenbrook</a> </td> <td class="status-col"> <i class='icon-tick'></i><span class="status-alert"> ON_TIME</span> </td> </tr> <tr> <td> <a href="/Timetables/Live-Train-Times/Fremantle" id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatus_lnkViewTrainServiceDetail_3" class="status-link lnk-time-Fremantle"> Fremantle</a> </td> <td class="status-col"> <i class='icon-tick'></i><span class="status-alert"> ON_TIME</span> </td> </tr> <tr> <td> <a href="/Timetables/Live-Train-Times/Mandurah" id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatus_lnkViewTrainServiceDetail_4" class="status-link lnk-time-Mandurah"> Mandurah</a> </td> <td class="status-col"> <i class='icon-alert i-red'></i><span class="status-alert"> MAJOR_DELAY</span> </td> </tr> <tr> <td> <a href="/Timetables/Live-Train-Times/Midland" id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatus_lnkViewTrainServiceDetail_5" class="status-link lnk-time-Midland"> Midland</a> </td> <td class="status-col"> <i class='icon-tick'></i><span class="status-alert"> ON_TIME</span> </td> </tr> <tr> <td> <a href="/Timetables/Live-Train-Times/Yanchep" id="dnn_ctl02_ViewTransperthServiceStatus_lstTrainServiceStatus_lnkViewTrainServiceDetail_6" class="status-link lnk-time-Yanchep"> Yanchep</a> </td> <td class="status-col"> <i class='icon-alert i-red'></i><span class="status-alert"> MAJOR_DELAY</span> </td> </tr> </tbody> </table> </div> <div class="grid_row grid_col_NoMargin"> <div class="grid_colOut grid_2col_1_50"> <div class="grid_cell grid_2col_1in_50"> <h3 class="title-sub title-bus"> <i class="icon-bus"></i>Bus </h3> <div class="l-inner equal-status pnlBusStatus"> <a href="http://www.transperth.wa.gov.au/Service-Updates/Bus-Updates" id="dnn_ctl02_ViewTransperthServiceStatus_lnkViewBusServiceDetail">Current Bus Availability</a> </div> </div> </div> <div class="grid_colOut grid_2col_2_50"> <div class="grid_cell grid_2col_2in_50"> <h3 class="title-sub title-ferry"> <i class="icon-ferry"></i>Ferry </h3> <div class="l-inner equal-status pnlFerryStatus"> <a href="http://www.transperth.wa.gov.au/Service-Updates/Ferry-Updates" id="dnn_ctl02_ViewTransperthServiceStatus_lnkViewFerryServiceStatus">Current Ferry Availability</a> </div> </div> </div> </div> <div class="cta-box tw" style="display:none;"> <div class="tw-box"> <i class="icon-twitter"></i><a href="https://twitter.com/Transperth">Follow us on Twitter</a> for updates & news. </div> </div> </div> <script> $(window).on('load', function () { $('.pnlServiceStatus a.status-link.lnk-time-Yanchep').attr('href', '/Timetables/Live-Train-Times/Yanchep%20Line');//.text('Joondalup'); $('.pnlServiceStatus a.status-link[class*=lnk-time-Armadale]').attr('href', '/Timetables/Live-Train-Times/Armadale%20Line'); $('.pnlServiceStatus a.status-link.lnk-time-Airport').attr('href', '/Timetables/Live-Train-Times/Airport%20Line'); $('.pnlServiceStatus a.status-link.lnk-time-Fremantle').attr('href', '/Timetables/Live-Train-Times/Fremantle%20Line'); $('.pnlServiceStatus a.status-link.lnk-time-Mandurah').attr('href', '/Timetables/Live-Train-Times/Mandurah%20Line'); $('.pnlServiceStatus a.status-link.lnk-time-Midland').attr('href', '/Timetables/Live-Train-Times/Midland%20Line'); $('.pnlServiceStatus a.status-link.lnk-time-Ellenbrook').attr('href', '/Timetables/Live-Train-Times/Ellenbrook%20Line'); }); $(window).on('load resize orientationchange', function () { var isMobile = Modernizr.mq("screen and (max-width:480px)"); if (!isMobile && $('.DnnModule-TransperthServiceStatus .pnlServiceStatus').length == 1) { setTimeout(function () { var heightToSet = $('.DnnModule-TransperthServiceStatus .pnlServiceStatus').height() - 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</script> <div class="eds_news_module_427 news eds_subCollection_news eds_news_Transperth eds_template_List_Article_Home eds_styleSwitchCriteria_module-427"> <div id="dnn_ctl02_ViewEasyDNNNewsMain_ctl00_pnlListArticles"> <!--ArticleRepeat:Before:--> <div class="service-wid"> <h2 class="title"> <a href="/service-updates">Planned Service Changes <i class="icon-right"></i></a> </h2> <table class="service-wid-tbl equal-col"> <caption> Planned Service Changes </caption> <thead> <tr> <th scope="col"> <span class="visuallyhidden">Icon</span> </th> <th scope="col"> What's changing? </th> <th scope="col"> Services </th> </tr> </thead> <tbody> <div class="edn_427_article_list_wrapper"><!--ArticleTemplate--> <tr> <td class="icons"> <i class="icon-bus-circ"></i> </td> <td> <a class="tp-news-article-link" href="https://www.transperth.wa.gov.au/Service-Updates/Service-Update-Details/school-service-changes-285" target="_self">School Service Changes</a><br /> Effective: Sunday 27 April 2025 <br /> </td> <td class="service-types"> <ul class="EDN_cf_checkboxList"><li class="EDN_cf_checkbox EDN_cf_checkbox_checked"><span class="EDN_cf_checkbox_icon"></span><span class="EDN_cf_checkbox_label">Bus</span></li></ul> </td> </tr> <!--ArticleTemplate--> <tr> <td class="icons"> <i class="icon-bus-circ"></i> </td> <td> <a class="tp-news-article-link" href="https://www.transperth.wa.gov.au/Service-Updates/Service-Update-Details/routes-28-460-461-471-485-492-494-495-496-498-553-and-559-service-changes" target="_self">Routes 28, 460, 461, 471, 485, 492, 494, 495, 496, 498, 553 and 559 Service...</a><br /> Effective: Sunday 27 April 2025 <br /> </td> <td class="service-types"> <ul class="EDN_cf_checkboxList"><li class="EDN_cf_checkbox EDN_cf_checkbox_checked"><span class="EDN_cf_checkbox_icon"></span><span class="EDN_cf_checkbox_label">Bus</span></li></ul> </td> </tr> <!--ArticleTemplate--> <tr> <td class="icons"> <i class="icon-info-circ"></i> </td> <td> <a class="tp-news-article-link" href="https://www.transperth.wa.gov.au/Service-Updates/Service-Update-Details/route-100-additional-services-8" target="_self">Route 100 – Additional Services</a><br /> Effective: Sunday 6 April 2025 <br /> </td> <td class="service-types"> <ul class="EDN_cf_checkboxList"><li class="EDN_cf_checkbox EDN_cf_checkbox_checked"><span class="EDN_cf_checkbox_icon"></span><span class="EDN_cf_checkbox_label">Bus</span></li></ul> </td> </tr> </div><!--ArticleRepeat:After:--> <tr> <td colspan="3" class="td-center"> <a href="/service-updates#changes">View all planned service changes</a> </td> </tr> </tbody> </table> </div> </div> <div id="themeSelection427" class="eds_modalWrapper eds_themeSettings eds_resizable"> <div class="eds_modalContent eds_animated"> <h3>Theme picker</h3> <div class="edn__contentLoading"> <img src="/DesktopModules/EasyDNNNews/images/ajax-loader.gif" /> </div> <div id="themeSelectionModal427" class="edNews_adminTheme"></div> </div> </div> </div> </div> </div> </div> </div> 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