CINXE.COM

<!doctype html> <html lang="nl-NL"> <head><meta name="referrer" content="no-referrer"> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1.0, shrink-to-fit=no"> <link rel="apple-touch-icon" sizes="180x180" href="https://www.live-agent.nl/app/themes/liveagent/assets/images/favicon/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="https://www.live-agent.nl/app/themes/liveagent/assets/images/favicon/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="https://www.live-agent.nl/app/themes/liveagent/assets/images/favicon/favicon-16x16.png"> <link rel="mask-icon" href="https://www.live-agent.nl/app/themes/liveagent/assets/images/favicon/safari-pinned-tab.svg" color="#f5912c"> <meta name="apple-mobile-web-app-title" content="LiveAgent"> <meta name="application-name" content="LiveAgent"> <meta name="msapplication-TileColor" content="#ffffff"> <meta name="theme-color" content="#ffffff">  <style id="inline-css" type="text/css">*{-webkit-box-sizing:border-box;box-sizing:border-box}*:active,*:focus,*:hover{outline:0}#app{position:relative}h1,h2,h3,h4,h5,h6,p{margin:0}a{text-decoration:none}a:active,a:focus,a:hover{text-decoration:none}ul{margin:0;padding:0;list-style:none}figure{margin:0}/*! sanitize.css v10.0.0 | CC0 License | github.com/csstools/sanitize.css */*,::before,::after{-webkit-box-sizing:border-box;box-sizing:border-box}::before,::after{text-decoration:inherit;vertical-align:inherit}html{cursor:default;line-height:1.5;-moz-tab-size:4;-o-tab-size:4;tab-size:4;-webkit-tap-highlight-color:transparent;-ms-text-size-adjust:100%;-webkit-text-size-adjust:100%}html:not(:lang(en)){word-break:break-word;-ms-hyphens:auto;hyphens:auto}body{margin:0}h1{font-size:2em;margin:.67em 0}dl dl,dl ol,dl ul,ol dl,ul dl{margin:0}ol ol,ol ul,ul ol,ul ul{margin:0}hr{height:0;overflow:visible}main{display:block}nav ol,nav ul{list-style:none;padding:0}pre{font-family:monospace,monospace;font-size:1em}a{background-color:transparent}abbr[title]{text-decoration:underline;-webkit-text-decoration:underline dotted;text-decoration:underline dotted}b,strong{font-weight:bolder}code,kbd,samp{font-family:monospace,monospace;font-size:1em}small{font-size:80%}audio,canvas,iframe,img,svg,video{vertical-align:middle}audio,video{display:inline-block}audio:not([controls]){display:none;height:0}iframe{border-style:none}img{border-style:none}svg:not([fill]){fill:currentColor}svg:not(:root){overflow:hidden}table{border-collapse:collapse}button,input,select{margin:0}button{overflow:visible;text-transform:none}button,[type=button],[type=reset],[type=submit]{-webkit-appearance:button}fieldset{border:1px solid #a0a0a0;padding:.35em .75em .625em}input{overflow:visible}legend{color:inherit;display:table;max-width:100%;white-space:normal}progress{display:inline-block;vertical-align:baseline}select{text-transform:none}textarea{margin:0;overflow:auto;resize:vertical}[type=checkbox],[type=radio]{padding:0}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}::-webkit-input-placeholder{color:inherit;opacity:.54}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}::-moz-focus-inner{border-style:none;padding:0}:-moz-focusring{outline:1px dotted ButtonText}:-moz-ui-invalid{box-shadow:none}details{display:block}dialog{background-color:white;border:solid;color:black;display:block;height:-moz-fit-content;height:-webkit-fit-content;height:fit-content;left:0;margin:auto;padding:1em;position:absolute;right:0;width:-moz-fit-content;width:-webkit-fit-content;width:fit-content}dialog:not([open]){display:none}summary{display:list-item}canvas{display:inline-block}template{display:none}a,area,button,input,label,select,summary,textarea,[tabindex]{-ms-touch-action:manipulation;touch-action:manipulation}[hidden]{display:none}[aria-busy=true]{cursor:progress}[aria-controls]{cursor:pointer}[aria-disabled=true],[disabled]{cursor:not-allowed}[aria-hidden=false][hidden]{display:initial}[aria-hidden=false][hidden]:not(:focus){clip:rect(0,0,0,0);position:absolute}@font-face{font-family:fontello;src:url(/app/themes/liveagent/assets/webfonts/fontello.woff2?ver=20230109) format("woff2"),url(/app/themes/liveagent/assets/webfonts/fontello.woff?ver=20230109) format("woff"),url(/app/themes/liveagent/assets/webfonts/fontello.ttf?ver=20230109) format("truetype");font-weight:400;font-style:normal;font-display:swap}[class^=fontello-]::before,[class*=fontello-]::before{font-family:fontello,sans-serif;font-style:normal;font-weight:400;display:inline-block;text-decoration:inherit;width:1em;text-align:center;font-variant:normal;text-transform:none;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}.fontello-icon-e800::before{content:"\e800" !important}.fontello-icon-e801::before{content:"\e801" !important}.fontello-icon-e802::before{content:"\e802" !important}.fontello-icon-e803::before{content:"\e803" !important}.fontello-icon-e804::before{content:"\e804" !important}.fontello-icon-e805::before{content:"\e805" !important}.fontello-icon-e806::before{content:"\e806" !important}.fontello-icon-e807::before{content:"\e807" !important}.fontello-icon-e808::before{content:"\e808" !important}.fontello-icon-e809::before{content:"\e809" !important}.fontello-icon-e80a::before{content:"\e80a" !important}.fontello-icon-e80b::before{content:"\e80b" !important}.fontello-icon-e80c::before{content:"\e80c" !important}.fontello-icon-e80d::before{content:"\e80d" !important}.fontello-icon-e80e::before{content:"\e80e" !important}.fontello-icon-e80f::before{content:"\e80f" !important}.fontello-icon-e810::before{content:"\e810" !important}.fontello-icon-e811::before{content:"\e811" !important}.fontello-icon-e82a::before{content:"\e82a" !important}.fontello-icon-e82b::before{content:"\e82b" !important}.fontello-bars-solid::before{content:"\e812"}.fontello-calendar-regular::before{content:"\e813"}.fontello-check-circle-regular::before{content:"\e814"}.fontello-facebook-f-brands::before{content:"\e815"}.fontello-facebook-square-brands::before{content:"\e816"}.fontello-folder-solid::before{content:"\e817"}.fontello-instagram-brands::before{content:"\e818"}.fontello-linkedin-brands::before{content:"\e819"}.fontello-linkedin-in-brands::before{content:"\e81a"}.fontello-search-solid::before{content:"\e81b"}.fontello-times-circle-regular::before{content:"\e81c"}.fontello-twitter-brands::before{content:"\e81d"}.fontello-twitter-square-brands::before{content:"\e81e"}.fontello-user-solid::before{content:"\e81f"}.fontello-youtube-square-brands::before{content:"\e820"}.fontello-chevron-down-solid::before{content:"\e821"}.fontello-chevron-left-solid::before{content:"\e822"}.fontello-chevron-right-solid::before{content:"\e823"}.fontello-chevron-up-solid::before{content:"\e824"}.fontello-dribbble-brands::before{content:"\e825"}.fontello-github-brands::before{content:"\e826"}.fontello-map-marker-alt-solid::before{content:"\e827"}.fontello-phone-solid::before{content:"\e828"}.fontello-wordpress-simple-brands::before{content:"\e829"}.fontello-info::before{content:"\e82c"}.fontello-company::before{content:"\e82d"}.fontello-mail::before{content:"\e82e"}.fontello-user::before{content:"\e82f"}.fontello-inbox::before{content:"\e830" !important}.fontello-folder2::before{content:"\e831" !important}.fontello-anchor::before{content:"\e832" !important}.fontello-menu-academy::before{content:"\e851" !important}.fontello-menu-awards::before{content:"\e852" !important}.fontello-menu-blog::before{content:"\e853" !important}.fontello-menu-business-solutions::before{content:"\e854" !important}.fontello-menu-call-center::before{content:"\e855" !important}.fontello-menu-change-log::before{content:"\e839" !important}.fontello-menu-customer-portal::before{content:"\e856" !important}.fontello-menu-directory::before{content:"\e857" !important}.fontello-menu-glossary::before{content:"\e833" !important}.fontello-menu-help-desk::before{content:"\e843" !important}.fontello-menu-industry-solutions::before{content:"\e844" !important}.fontello-menu-knowledge-base::before{content:"\e845" !important}.fontello-menu-live-chat::before{content:"\e846" !important}.fontello-menu-social-media::before{content:"\e847" !important}.fontello-menu-system-status::before{content:"\e842" !important}.fontello-menu-take-a-tour::before{content:"\e849" !important}.fontello-menu-templates::before{content:"\e84a" !important}.fontello-menu-ticketing::before{content:"\e84b" !important}.fontello-menu-typing-test::before{content:"\e84c" !important}.fontello-menu-use-cases::before{content:"\e84d" !important}.fontello-menu-vector::before{content:"\e848" !important}.fontello-menu-webinars::before{content:"\e84e" !important}.fontello-menu-why-liveagent::before{content:"\e84f" !important}.fontello-menu-about-us::before{content:"\e850" !important}.fontello-menu-wordpress::before{content:"\e829" !important}.fontello-menu-research::before{content:"\e834" !important}.fontello-menu-checklists::before{content:"\e835" !important}.fontello-whatsapp-brands::before{content:"\e836"}:root{--primary-color:#fa9531;--secondary-color:#ffbd39;--third-color:#feefe0;--package-color-1:#3cc33e;--package-color-2:#1089f8;--package-color-3:#fa9531;--package-color-4:#b0b4bb;--new-item-color:#ff0;--extension-item-color:#050505;--successful-color:#07b65d;--error-color:#f72f49;--font-color-normal:#65676b;--font-color-level3:#65676b;--font-color-medium:#b0b4bb;--font-color-dark:#050505;--font-color-light:#fff;--content-color-normal:#65676b;--content-color-dark:#050505;--content-color-light:#fff;--button-full-font-color:#fff;--button-full-background-color-1:#fa9531;--button-full-background-color-2:#ffbd39;--button-outline-color:#e4e5e9;--border-color-normal:#65676b;--border-color-gray:#e4e5e9;--border-color-gray-icon:#bec2c9;--border-color-inputs:#ced0d4;--border-color-dark:#050505;--border-color-light:#fff;--main-background:#fff;--invert-main-background:#050505;--secondary-background:#f5f5f7;--light-background:#f5f5f7;--header-background:#fff;--main-nav-font-color:#050505;--main-nav-font-color-highlight:#fa9531;--main-nav-underline:#fa9531;--main-nav-submenu-background:#fff;--main-nav-submenu-font-color:#050505;--main-nav-submenu-font-color-hover:#050505;--cookie-background:#fff3e0;--newsletter-background:#f5f5f7;--tabs-background:#f5f5f7;--orange-background:#feefe0;--violet-background:#f3e6ff;--footer-column-border-color:#e4e5e9;--footer-middle-background-color-1:#fa9531;--footer-middle-background-color-2:#ffbd39;--box-shadow:0 0 16px 0 rgba(0,0,0,0.08);--box-shadow-big:0 .25em 4em 0 rgba(0,0,0,0.07);--background:linear-gradient(90deg,#ffbd39 0,#fa9531 100%);--background-invert:linear-gradient(90deg,#fa9531 0,#ffbd39 100%)}html{scroll-behavior:smooth}html :where(img[class*=wp-image-]){height:auto;max-width:100%}body{background-color:#fff;background-color:var(--main-background);font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px;font-weight:400;line-height:24px;-webkit-tap-highlight-color:rgba(0,0,0,0);overflow-x:hidden}body.overlay{overflow:hidden !important}body.overlay::before{content:"";top:0;right:0;bottom:0;left:0;position:fixed;z-index:999998;background-color:rgba(0,0,0,0.6);-webkit-animation:fadeIn .25s;animation:fadeIn .25s}.home .AppContainer{overflow:hidden}.wrapper{position:relative;width:100%;max-width:1180px;margin-left:auto;margin-right:auto;padding-left:20px;padding-right:20px;border-radius:1rem}.wrapper__extended{max-width:1380px}.wrapper__wide{position:relative;max-width:1380px;margin-left:auto;margin-right:auto;padding:1.5em 0}.wrapper__narrow{max-width:650px;margin-left:auto;margin-right:auto}.grecaptcha-badge{display:none !important}.hidden{display:none !important}.invisible{visibility:hidden !important;opacity:0 !important;cursor:default}.invisible *,.invisible:hover *{cursor:default !important}.pos-relative{position:relative}.pos-absolute{position:absolute}.pos-fixed{position:fixed}.pos-sticky{position:sticky}.display-block{display:block !important}.flex{display:-webkit-box !important;display:-ms-flexbox !important;display:flex !important}.flex-wrap{-ms-flex-wrap:wrap !important;flex-wrap:wrap !important}.flex-direction-row{-webkit-box-orient:horizontal !important;-webkit-box-direction:normal !important;-ms-flex-direction:row !important;flex-direction:row !important}.flex-direction-column{-webkit-box-orient:vertical !important;-webkit-box-direction:normal !important;-ms-flex-direction:column !important;flex-direction:column !important}.flex-align-center{-ms-flex-line-pack:center !important;align-content:center !important;-webkit-box-align:center !important;-ms-flex-align:center !important;align-items:center !important}.flex-align-center .elementor-widget-wrap{-ms-flex-line-pack:center !important;align-content:center !important;-webkit-box-align:center !important;-ms-flex-align:center !important;align-items:center !important}.flex-justify-center{-webkit-box-pack:center !important;-ms-flex-pack:center !important;justify-content:center !important}.text-align-left{text-align:left !important}.text-align-left *{text-align:left}.text-align-center{text-align:center !important}.text-align-justify{text-align:justify !important}.text-decoration-none{text-decoration:none}.text-decoration-underline{text-decoration:underline}.w-100{width:100%}.no-margin[class]{margin:0 !important}.no-padding[class]{padding:0 !important}[class].ma-left{margin-left:auto}[class].ma-right{margin-right:auto}[class].ma-top{margin-top:auto}[class].ma-bottom{margin-bottom:auto}.mt-xxs[class]{margin-top:.15em}.mr-xxs[class]{margin-right:.15em}.mb-xxs[class]{margin-bottom:.15em}.ml-xxs[class]{margin-left:.15em}.pt-xxs[class]{margin-top:.15em}.pr-xxs[class]{margin-right:.15em}.pb-xxs[class]{margin-bottom:.15em}.pl-xxs[class]{margin-left:.15em}.mt-xs[class]{margin-top:.25em}.mr-xs[class]{margin-right:.25em}.mb-xs[class]{margin-bottom:.25em}.ml-xs[class]{margin-left:.25em}.pt-xs[class]{margin-top:.25em}.pr-xs[class]{margin-right:.25em}.pb-xs[class]{margin-bottom:.25em}.pl-xs[class]{margin-left:.25em}.mt-s[class]{margin-top:.5em}.mr-s[class]{margin-right:.5em}.mb-s[class]{margin-bottom:.5em}.ml-s[class]{margin-left:.5em}.pt-s[class]{margin-top:.5em}.pr-s[class]{margin-right:.5em}.pb-s[class]{margin-bottom:.5em}.pl-s[class]{margin-left:.5em}.mt-m[class]{margin-top:1em}.mr-m[class]{margin-right:1em}.mb-m[class]{margin-bottom:1em}.ml-m[class]{margin-left:1em}.pt-m[class]{margin-top:1em}.pr-m[class]{margin-right:1em}.pb-m[class]{margin-bottom:1em}.pl-m[class]{margin-left:1em}.mt-l[class]{margin-top:1.5em}.mr-l[class]{margin-right:1.5em}.mb-l[class]{margin-bottom:1.5em}.ml-l[class]{margin-left:1.5em}.pt-l[class]{margin-top:1.5em}.pr-l[class]{margin-right:1.5em}.pb-l[class]{margin-bottom:1.5em}.pl-l[class]{margin-left:1.5em}.mt-xl[class]{margin-top:2em}.mr-xl[class]{margin-right:2em}.mb-xl[class]{margin-bottom:2em}.ml-xl[class]{margin-left:2em}.pt-xl[class]{margin-top:2em}.pr-xl[class]{margin-right:2em}.pb-xl[class]{margin-bottom:2em}.pl-xl[class]{margin-left:2em}.mt-xxl[class]{margin-top:2.5em}.mr-xxl[class]{margin-right:2.5em}.mb-xxl[class]{margin-bottom:2.5em}.ml-xxl[class]{margin-left:2.5em}.pt-xxl[class]{margin-top:2.5em}.pr-xxl[class]{margin-right:2.5em}.pb-xxl[class]{margin-bottom:2.5em}.pl-xxl[class]{margin-left:2.5em}.mt-xxxl[class]{margin-top:3.25em}.mr-xxxl[class]{margin-right:3.25em}.mb-xxxl[class]{margin-bottom:3.25em}.ml-xxxl[class]{margin-left:3.25em}.pt-xxxl[class]{margin-top:3.25em}.pr-xxxl[class]{margin-right:3.25em}.pb-xxxl[class]{margin-bottom:3.25em}.pl-xxxl[class]{margin-left:3.25em}.mt-extreme[class]{margin-top:4.5em}.mr-extreme[class]{margin-right:4.5em}.mb-extreme[class]{margin-bottom:4.5em}.ml-extreme[class]{margin-left:4.5em}.pt-extreme[class]{margin-top:4.5em}.pr-extreme[class]{margin-right:4.5em}.pb-extreme[class]{margin-bottom:4.5em}.pl-extreme[class]{margin-left:4.5em}.mt-ultra[class]{margin-top:6em}.mr-ultra[class]{margin-right:6em}.mb-ultra[class]{margin-bottom:6em}.ml-ultra[class]{margin-left:6em}.pt-ultra[class]{margin-top:6em}.pr-ultra[class]{margin-right:6em}.pb-ultra[class]{margin-bottom:6em}.pl-ultra[class]{margin-left:6em}.pt-xxs[class]{padding-top:.15em}.pr-xxs[class]{padding-right:.15em}.pb-xxs[class]{padding-bottom:.15em}.pl-xxs[class]{padding-left:.15em}.pt-xs[class]{padding-top:.25em}.pr-xs[class]{padding-right:.25em}.pb-xs[class]{padding-bottom:.25em}.pl-xs[class]{padding-left:.25em}.pt-s[class]{padding-top:.5em}.pr-s[class]{padding-right:.5em}.pb-s[class]{padding-bottom:.5em}.pl-s[class]{padding-left:.5em}.pt-m[class]{padding-top:1em}.pr-m[class]{padding-right:1em}.pb-m[class]{padding-bottom:1em}.pl-m[class]{padding-left:1em}.pt-l[class]{padding-top:1.5em}.pr-l[class]{padding-right:1.5em}.pb-l[class]{padding-bottom:1.5em}.pl-l[class]{padding-left:1.5em}.pt-xl[class]{padding-top:2em}.pr-xl[class]{padding-right:2em}.pb-xl[class]{padding-bottom:2em}.pl-xl[class]{padding-left:2em}.pt-xxl[class]{padding-top:2.5em}.pr-xxl[class]{padding-right:2.5em}.pb-xxl[class]{padding-bottom:2.5em}.pl-xxl[class]{padding-left:2.5em}.pt-xxxl[class]{padding-top:3.25em}.pr-xxxl[class]{padding-right:3.25em}.pb-xxxl[class]{padding-bottom:3.25em}.pl-xxxl[class]{padding-left:3.25em}.pt-extreme[class]{padding-top:4.5em}.pr-extreme[class]{padding-right:4.5em}.pb-extreme[class]{padding-bottom:4.5em}.pl-extreme[class]{padding-left:4.5em}.pt-ultra[class]{padding-top:6em}.pr-ultra[class]{padding-right:6em}.pb-ultra[class]{padding-bottom:6em}.pl-ultra[class]{padding-left:6em}.Footer,.Reviews,.Block--redesign__successtories,.Block--redesign__testimonials,.SimilarSources{content-visibility:auto}body.lb-disable-scrolling{overflow:hidden}.lightboxOverlay{position:absolute;top:0;left:0;z-index:999999;opacity:.8;background-color:#000;display:none}.lightbox{overflow:hidden}.lightbox.splide,.lightbox-youtube{position:fixed;left:0;top:0;width:100vw;height:100vh;z-index:999999;text-align:center;line-height:0;font-weight:400;outline:0;opacity:0;-webkit-transition:opacity .5s;transition:opacity .5s}.lightbox.splide::after,.lightbox-youtube::after{background-color:#050505;background-color:var(--invert-main-background);width:100%;height:100%;content:"";position:absolute;top:0;left:0;opacity:.8}.lightbox.splide.active,.lightbox-youtube.active{opacity:1}.lightbox.splide>*,.lightbox-youtube>*{position:relative;z-index:1}.lightbox .splide__list{height:100vh}.lightbox .splide__slide{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;height:100%}.lightbox .youtube__inn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;height:100%}.lightbox .youtube__wrapper{position:relative;width:calc(100% - 1em);height:0;padding-bottom:56.25%;z-index:1}.lightbox .youtube__inmodal{position:absolute;width:100%;top:0;left:0}.lightbox__image-wrapper{padding:0 4em}.lightbox__image-wrapper img{max-width:100%;max-height:100vh}.lightbox .splide__arrows{position:absolute;width:100%;height:2em;top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);z-index:2}.lightbox .splide__arrow{width:2em;height:2em;font-size:2rem}.lightbox .splide__arrow::before{display:none}.lightbox .splide__arrow:disabled{display:none}.lightbox .splide__arrow svg{fill:#fff}.lightbox__close.lightbox__close{color:#fff;color:var(--font-color-light);width:1em;height:1em;position:absolute;display:inline-block;right:.5em;top:.5em;font-size:3rem;line-height:1;cursor:pointer;z-index:2;text-shadow:0 0 .1em rgba(0,0,0,0.8)}@-webkit-keyframes chatDots{0%{opacity:.5}15%{-webkit-transform:translateY(-0.25em);transform:translateY(-0.25em)}25%{-webkit-transform:translateY(0);transform:translateY(0)}50%{opacity:1}100%{opacity:.5}}@keyframes chatDots{0%{opacity:.5}15%{-webkit-transform:translateY(-0.25em);transform:translateY(-0.25em)}25%{-webkit-transform:translateY(0);transform:translateY(0)}50%{opacity:1}100%{opacity:.5}}@-webkit-keyframes fadeIn{0%{opacity:0}100%{opacity:1}}@keyframes fadeIn{0%{opacity:0}100%{opacity:1}}@-webkit-keyframes bounceIn{0%{opacity:0;-webkit-transform:scale3d(0.3,0.3,0.3);transform:scale3d(0.3,0.3,0.3);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}20%{-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}40%{-webkit-transform:scale3d(0.9,0.9,0.9);transform:scale3d(0.9,0.9,0.9);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}60%{opacity:1;-webkit-transform:scale3d(1.03,1.03,1.03);transform:scale3d(1.03,1.03,1.03);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}80%{-webkit-transform:scale3d(0.97,0.97,0.97);transform:scale3d(0.97,0.97,0.97);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}to{opacity:1;-webkit-transform:scale3d(1,1,1);transform:scale3d(1,1,1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}}@keyframes bounceIn{0%{opacity:0;-webkit-transform:scale3d(0.3,0.3,0.3);transform:scale3d(0.3,0.3,0.3);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}20%{-webkit-transform:scale3d(1.1,1.1,1.1);transform:scale3d(1.1,1.1,1.1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}40%{-webkit-transform:scale3d(0.9,0.9,0.9);transform:scale3d(0.9,0.9,0.9);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}60%{opacity:1;-webkit-transform:scale3d(1.03,1.03,1.03);transform:scale3d(1.03,1.03,1.03);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}80%{-webkit-transform:scale3d(0.97,0.97,0.97);transform:scale3d(0.97,0.97,0.97);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}to{opacity:1;-webkit-transform:scale3d(1,1,1);transform:scale3d(1,1,1);-webkit-animation-timing-function:cubic-bezier(0.215,0.61,0.355,1);animation-timing-function:cubic-bezier(0.215,0.61,0.355,1)}}@-webkit-keyframes down{0%{-webkit-transform:translate(0);transform:translate(0)}20%{-webkit-transform:translateY(1em);transform:translateY(1em)}40%{-webkit-transform:translate(0);transform:translate(0)}}@keyframes down{0%{-webkit-transform:translate(0);transform:translate(0)}20%{-webkit-transform:translateY(1em);transform:translateY(1em)}40%{-webkit-transform:translate(0);transform:translate(0)}}@-webkit-keyframes slideDown{from{-webkit-transform:translateY(-100%);transform:translateY(-100%)}to{-webkit-transform:translateY(0);transform:translateY(0)}}@keyframes slideDown{from{-webkit-transform:translateY(-100%);transform:translateY(-100%)}to{-webkit-transform:translateY(0);transform:translateY(0)}}@-webkit-keyframes slideUp{from{-webkit-transform:translateY(0);transform:translateY(0)}to{-webkit-transform:translateY(-100%);transform:translateY(-100%)}}@keyframes slideUp{from{-webkit-transform:translateY(0);transform:translateY(0)}to{-webkit-transform:translateY(-100%);transform:translateY(-100%)}}@-webkit-keyframes pulse{0%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0.6);box-shadow:0 0 0 0 rgba(245,145,44,0.6)}70%{-webkit-box-shadow:0 0 0 15px rgba(245,145,44,0);box-shadow:0 0 0 15px rgba(245,145,44,0)}100%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0);box-shadow:0 0 0 0 rgba(245,145,44,0)}}@keyframes pulse{0%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0.6);box-shadow:0 0 0 0 rgba(245,145,44,0.6)}70%{-webkit-box-shadow:0 0 0 15px rgba(245,145,44,0);box-shadow:0 0 0 15px rgba(245,145,44,0)}100%{-webkit-box-shadow:0 0 0 0 rgba(245,145,44,0);box-shadow:0 0 0 0 rgba(245,145,44,0)}}@media(min-width:768px){.wrapper__wide{padding:2.75em 0}.display-block-tablet{display:block !important}.flex-tablet{display:-webkit-box !important;display:-ms-flexbox !important;display:flex !important}.mobile--only{display:none}.mt-xxs-tablet[class]{margin-top:.15em}.mr-xxs-tablet[class]{margin-right:.15em}.mb-xxs-tablet[class]{margin-bottom:.15em}.ml-xxs-tablet[class]{margin-left:.15em}.pt-xxs-tablet[class]{margin-top:.15em}.pr-xxs-tablet[class]{margin-right:.15em}.pb-xxs-tablet[class]{margin-bottom:.15em}.pl-xxs-tablet[class]{margin-left:.15em}.mt-xs-tablet[class]{margin-top:.25em}.mr-xs-tablet[class]{margin-right:.25em}.mb-xs-tablet[class]{margin-bottom:.25em}.ml-xs-tablet[class]{margin-left:.25em}.pt-xs-tablet[class]{margin-top:.25em}.pr-xs-tablet[class]{margin-right:.25em}.pb-xs-tablet[class]{margin-bottom:.25em}.pl-xs-tablet[class]{margin-left:.25em}.mt-s-tablet[class]{margin-top:.5em}.mr-s-tablet[class]{margin-right:.5em}.mb-s-tablet[class]{margin-bottom:.5em}.ml-s-tablet[class]{margin-left:.5em}.pt-s-tablet[class]{margin-top:.5em}.pr-s-tablet[class]{margin-right:.5em}.pb-s-tablet[class]{margin-bottom:.5em}.pl-s-tablet[class]{margin-left:.5em}.mt-m-tablet[class]{margin-top:1em}.mr-m-tablet[class]{margin-right:1em}.mb-m-tablet[class]{margin-bottom:1em}.ml-m-tablet[class]{margin-left:1em}.pt-m-tablet[class]{margin-top:1em}.pr-m-tablet[class]{margin-right:1em}.pb-m-tablet[class]{margin-bottom:1em}.pl-m-tablet[class]{margin-left:1em}.mt-l-tablet[class]{margin-top:1.5em}.mr-l-tablet[class]{margin-right:1.5em}.mb-l-tablet[class]{margin-bottom:1.5em}.ml-l-tablet[class]{margin-left:1.5em}.pt-l-tablet[class]{margin-top:1.5em}.pr-l-tablet[class]{margin-right:1.5em}.pb-l-tablet[class]{margin-bottom:1.5em}.pl-l-tablet[class]{margin-left:1.5em}.mt-xl-tablet[class]{margin-top:2em}.mr-xl-tablet[class]{margin-right:2em}.mb-xl-tablet[class]{margin-bottom:2em}.ml-xl-tablet[class]{margin-left:2em}.pt-xl-tablet[class]{margin-top:2em}.pr-xl-tablet[class]{margin-right:2em}.pb-xl-tablet[class]{margin-bottom:2em}.pl-xl-tablet[class]{margin-left:2em}.mt-xxl-tablet[class]{margin-top:2.5em}.mr-xxl-tablet[class]{margin-right:2.5em}.mb-xxl-tablet[class]{margin-bottom:2.5em}.ml-xxl-tablet[class]{margin-left:2.5em}.pt-xxl-tablet[class]{margin-top:2.5em}.pr-xxl-tablet[class]{margin-right:2.5em}.pb-xxl-tablet[class]{margin-bottom:2.5em}.pl-xxl-tablet[class]{margin-left:2.5em}.mt-xxxl-tablet[class]{margin-top:3.25em}.mr-xxxl-tablet[class]{margin-right:3.25em}.mb-xxxl-tablet[class]{margin-bottom:3.25em}.ml-xxxl-tablet[class]{margin-left:3.25em}.pt-xxxl-tablet[class]{margin-top:3.25em}.pr-xxxl-tablet[class]{margin-right:3.25em}.pb-xxxl-tablet[class]{margin-bottom:3.25em}.pl-xxxl-tablet[class]{margin-left:3.25em}.mt-extreme-tablet[class]{margin-top:4.5em}.mr-extreme-tablet[class]{margin-right:4.5em}.mb-extreme-tablet[class]{margin-bottom:4.5em}.ml-extreme-tablet[class]{margin-left:4.5em}.pt-extreme-tablet[class]{margin-top:4.5em}.pr-extreme-tablet[class]{margin-right:4.5em}.pb-extreme-tablet[class]{margin-bottom:4.5em}.pl-extreme-tablet[class]{margin-left:4.5em}.mt-ultra-tablet[class]{margin-top:6em}.mr-ultra-tablet[class]{margin-right:6em}.mb-ultra-tablet[class]{margin-bottom:6em}.ml-ultra-tablet[class]{margin-left:6em}.pt-ultra-tablet[class]{margin-top:6em}.pr-ultra-tablet[class]{margin-right:6em}.pb-ultra-tablet[class]{margin-bottom:6em}.pl-ultra-tablet[class]{margin-left:6em}}@media(min-width:1024px){.wrapper__extended{padding:3em 8.7%}.wrapper__wide{display:-webkit-box;display:-ms-flexbox;display:flex}.display-block-tablet-landscape{display:block !important}.flex-tablet-landscape{display:-webkit-box !important;display:-ms-flexbox !important;display:flex !important}.tablet--only{display:none}.mt-xxs-tablet-landscape[class]{margin-top:.15em}.mr-xxs-tablet-landscape[class]{margin-right:.15em}.mb-xxs-tablet-landscape[class]{margin-bottom:.15em}.ml-xxs-tablet-landscape[class]{margin-left:.15em}.pt-xxs-tablet-landscape[class]{margin-top:.15em}.pr-xxs-tablet-landscape[class]{margin-right:.15em}.pb-xxs-tablet-landscape[class]{margin-bottom:.15em}.pl-xxs-tablet-landscape[class]{margin-left:.15em}.mt-xs-tablet-landscape[class]{margin-top:.25em}.mr-xs-tablet-landscape[class]{margin-right:.25em}.mb-xs-tablet-landscape[class]{margin-bottom:.25em}.ml-xs-tablet-landscape[class]{margin-left:.25em}.pt-xs-tablet-landscape[class]{margin-top:.25em}.pr-xs-tablet-landscape[class]{margin-right:.25em}.pb-xs-tablet-landscape[class]{margin-bottom:.25em}.pl-xs-tablet-landscape[class]{margin-left:.25em}.mt-s-tablet-landscape[class]{margin-top:.5em}.mr-s-tablet-landscape[class]{margin-right:.5em}.mb-s-tablet-landscape[class]{margin-bottom:.5em}.ml-s-tablet-landscape[class]{margin-left:.5em}.pt-s-tablet-landscape[class]{margin-top:.5em}.pr-s-tablet-landscape[class]{margin-right:.5em}.pb-s-tablet-landscape[class]{margin-bottom:.5em}.pl-s-tablet-landscape[class]{margin-left:.5em}.mt-m-tablet-landscape[class]{margin-top:1em}.mr-m-tablet-landscape[class]{margin-right:1em}.mb-m-tablet-landscape[class]{margin-bottom:1em}.ml-m-tablet-landscape[class]{margin-left:1em}.pt-m-tablet-landscape[class]{margin-top:1em}.pr-m-tablet-landscape[class]{margin-right:1em}.pb-m-tablet-landscape[class]{margin-bottom:1em}.pl-m-tablet-landscape[class]{margin-left:1em}.mt-l-tablet-landscape[class]{margin-top:1.5em}.mr-l-tablet-landscape[class]{margin-right:1.5em}.mb-l-tablet-landscape[class]{margin-bottom:1.5em}.ml-l-tablet-landscape[class]{margin-left:1.5em}.pt-l-tablet-landscape[class]{margin-top:1.5em}.pr-l-tablet-landscape[class]{margin-right:1.5em}.pb-l-tablet-landscape[class]{margin-bottom:1.5em}.pl-l-tablet-landscape[class]{margin-left:1.5em}.mt-xl-tablet-landscape[class]{margin-top:2em}.mr-xl-tablet-landscape[class]{margin-right:2em}.mb-xl-tablet-landscape[class]{margin-bottom:2em}.ml-xl-tablet-landscape[class]{margin-left:2em}.pt-xl-tablet-landscape[class]{margin-top:2em}.pr-xl-tablet-landscape[class]{margin-right:2em}.pb-xl-tablet-landscape[class]{margin-bottom:2em}.pl-xl-tablet-landscape[class]{margin-left:2em}.mt-xxl-tablet-landscape[class]{margin-top:2.5em}.mr-xxl-tablet-landscape[class]{margin-right:2.5em}.mb-xxl-tablet-landscape[class]{margin-bottom:2.5em}.ml-xxl-tablet-landscape[class]{margin-left:2.5em}.pt-xxl-tablet-landscape[class]{margin-top:2.5em}.pr-xxl-tablet-landscape[class]{margin-right:2.5em}.pb-xxl-tablet-landscape[class]{margin-bottom:2.5em}.pl-xxl-tablet-landscape[class]{margin-left:2.5em}.mt-xxxl-tablet-landscape[class]{margin-top:3.25em}.mr-xxxl-tablet-landscape[class]{margin-right:3.25em}.mb-xxxl-tablet-landscape[class]{margin-bottom:3.25em}.ml-xxxl-tablet-landscape[class]{margin-left:3.25em}.pt-xxxl-tablet-landscape[class]{margin-top:3.25em}.pr-xxxl-tablet-landscape[class]{margin-right:3.25em}.pb-xxxl-tablet-landscape[class]{margin-bottom:3.25em}.pl-xxxl-tablet-landscape[class]{margin-left:3.25em}.mt-extreme-tablet-landscape[class]{margin-top:4.5em}.mr-extreme-tablet-landscape[class]{margin-right:4.5em}.mb-extreme-tablet-landscape[class]{margin-bottom:4.5em}.ml-extreme-tablet-landscape[class]{margin-left:4.5em}.pt-extreme-tablet-landscape[class]{margin-top:4.5em}.pr-extreme-tablet-landscape[class]{margin-right:4.5em}.pb-extreme-tablet-landscape[class]{margin-bottom:4.5em}.pl-extreme-tablet-landscape[class]{margin-left:4.5em}.mt-ultra-tablet-landscape[class]{margin-top:6em}.mr-ultra-tablet-landscape[class]{margin-right:6em}.mb-ultra-tablet-landscape[class]{margin-bottom:6em}.ml-ultra-tablet-landscape[class]{margin-left:6em}.pt-ultra-tablet-landscape[class]{margin-top:6em}.pr-ultra-tablet-landscape[class]{margin-right:6em}.pb-ultra-tablet-landscape[class]{margin-bottom:6em}.pl-ultra-tablet-landscape[class]{margin-left:6em}}@media(min-width:1180px){.lightbox .youtube__wrapper{width:85%;height:100vh;padding-bottom:0}}@media(min-width:1380px){.wrapper__extended{padding:5.25em 7.5em}}@media(max-width:1379px){.desktop--only{display:none}}@media(max-width:1180px){.wrapper{padding-left:40px;padding-right:40px}}@media(max-width:1023px){.AppContainer{padding-left:1em;padding-right:1em}}@media(max-width:768px){.wrapper{padding-left:40px !important;padding-right:40px !important}}@media(max-width:767px){html{overflow-x:hidden}}@media(max-width:415px){.wrapper{padding-left:20px !important;padding-right:20px !important}}@media(prefers-color-scheme:dark){:root{--header-background:#fff}}body.demo #app .Header, .page-template-template-trialredesign .Header, .page-template-template-trialredesign .Newsletter, .page-template-template-trialredesign .Footer, .page-template-template-trial-redesign .Header, .page-template-template-trial-redesign .Newsletter, .page-template-template-trial-redesign .Footer, .page-template-template-redeem-code .Header, .page-template-template-redeem-code .Newsletter, .page-template-template-redeem-code .Footer { display: none; }.Header__flags{display:none}.Header__flags ul{margin:0}.Header__flags__title,.Header__flags p{display:none}.Header__flags--item{-webkit-column-break-inside:avoid;-moz-column-break-inside:avoid;break-inside:avoid}.Header__flags--item-flag{width:1.5em;height:1.5em;margin-right:.5rem;border-radius:50%;-webkit-box-shadow:0 0 .25em 0 rgba(0,0,0,0.5);box-shadow:0 0 .25em 0 rgba(0,0,0,0.5)}.Header__flags--item-link[class]{color:#65676b;color:var(--font-color-level3);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;padding:.5em 0;font-size:.75rem;line-height:1;text-decoration:none !important}.Header__flags--item-link[class]:not(.active)::before{width:100%;height:100%;background-color:rgba(0,0,0,0.06);content:"";position:absolute;bottom:0;left:-0.5em;z-index:1;-webkit-transform:scaleX(0);-ms-transform:scaleX(0);transform:scaleX(0);-webkit-transform-origin:left center;-ms-transform-origin:left center;transform-origin:left center;-webkit-transition:all .5s ease;transition:all .5s ease;pointer-events:none}.Header__flags--item-link[class].active{opacity:.6}.Header__flags--item-link[class]:active,.Header__flags--item-link[class]:focus,.Header__flags--item-link[class]:hover{color:#65676b;color:var(--font-color-level3)}.Header__flags--item-link[class]:active::before,.Header__flags--item-link[class]:focus::before,.Header__flags--item-link[class]:hover::before{-webkit-transform:scaleX(1);-ms-transform:scaleX(1);transform:scaleX(1)}.Header__flags--item-toggle{cursor:pointer}.Header__flags--item-toggle .Header__flags--item-flag{-webkit-box-shadow:0 0 .5em 0 rgba(0,0,0,0.3);box-shadow:0 0 .5em 0 rgba(0,0,0,0.3)}.Header__flags--item-toggle::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;top:.5625em;right:0;width:.75em;display:inline-block}.Header__flags--item-toggle:active .Header__flags--item-flag,.Header__flags--item-toggle:focus .Header__flags--item-flag,.Header__flags--item-toggle:hover .Header__flags--item-flag{-webkit-box-shadow:0 0 .75em 0 rgba(0,0,0,0.75);box-shadow:0 0 .75em 0 rgba(0,0,0,0.75)}.Header__flags--mainmenu{background-color:#fff;background-color:var(--main-background);position:fixed;overflow:scroll;width:100vw;height:100vh;padding:1.25em;opacity:0;left:0;top:4em;-webkit-transition:opacity .2s;transition:opacity .2s}.Header__flags--mainmenu.active{display:block}.Header__flags--mainmenu.active.visible{opacity:1}.Header__flags--region{height:auto;margin-right:1em;margin-bottom:1em;float:left}.Header__flags--region ul{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap}.Header__flags--region ul li{-webkit-transform:translateZ(0);transform:translateZ(0);margin-right:.75em}.Header__flags--region-title{position:relative;font-size:.875rem;line-height:1.25;margin:0 0 .25em 0}.Header__flags--region-europe{float:none;margin-right:0;-webkit-column-count:2;-moz-column-count:2;column-count:2;-webkit-column-gap:2em;-moz-column-gap:2em;column-gap:2em}.Header__flags--region-europe h4,.Header__flags--region-europe .h4{-webkit-column-span:all;-moz-column-span:all;column-span:all}.Header__flags--region-europe ul{display:block}.Header__flags--region-europe ul li{margin-right:0}.Header__flags--region-switcher{display:none;width:100%}.Header__flags--item-sv,.Header__flags--item-ja,.Header__flags--item-fi,.Header__flags--item-no{display:none !important}.Header__navigation.active.mobile-active .Header__flags__mobile__title{display:none}.Header__navigation.active.mobile-active .Header__flags--main>ul{margin:0}.Header__navigation.active.mobile-active .Header__flags--mainmenu{position:relative;padding:0 1.5em;height:auto;top:unset}.Header__navigation.active.mobile-active .Header__flags--mainmenu.active{display:-webkit-box;display:-ms-flexbox;display:flex;background-color:#f9f9fa}.Header__navigation.active.mobile-active .Header__flags--item-toggle{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;padding:0 1.25em;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.Header__navigation.active.mobile-active .Header__flags--item-toggle.active{background-color:#edeff3}.Header__navigation.active.mobile-active .Header__flags--item-toggle h3{font-size:1rem;line-height:3.75;margin:0}.Header__navigation.active.mobile-active .Header__flags--item-toggle svg{display:none}.Header__navigation.active.mobile-active .Header__flags--regions{padding-left:.5em}.Header__navigation.active.mobile-active .Header__flags--region{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}.Header__navigation.active.mobile-active .Header__flags--region>ul{display:grid;grid-template-columns:1fr 1fr 1fr;gap:.5em 1em;width:100%}.Header__navigation.active.mobile-active .Header__flags--region.Header__flags--region-europe{margin-top:1em}.Header__navigation.active.mobile-active .Header__flags__mobile .Header__flags--mainmenu{-webkit-transition:height .5s ease-out;transition:height .5s ease-out;opacity:1;height:0}.Header__navigation.active.mobile-active .Header__flags__mobile .Header__flags--mainmenu.active{-webkit-transition:height .5s ease-out;transition:height .5s ease-out}body.login{max-height:100vh;overflow:hidden}body.login .Newsletter,body.login .Footer{display:none !important}#app .LoginBlock .wrapper{max-width:60em !important}#app .LoginBlock .wrapper>.elementor-widget-wrap{position:relative;display:block !important;z-index:2;margin:0 auto;text-align:center;background-color:#f5f5f7;-webkit-box-shadow:0 4px 10px 0 rgba(0,0,0,0.2);box-shadow:0 4px 10px 0 rgba(0,0,0,0.2);padding:1.5em !important;border-radius:1em}#app .LoginBlock .elementor-col-50{width:100% !important}#app .LoginBlock .elementor-col-50:first-of-type{display:none}.Login{position:relative;max-width:470px;margin:0 auto}.Login input[type=url]{width:100%}.Login .Button{width:100%;margin-bottom:1em}.Login .Signup__form__item{margin-bottom:0}.Login__overlay{position:fixed;top:0;left:0;z-index:1000;display:none;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;height:100%;background-color:rgba(0,0,0,0.4)}.Login__overlay.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-direction:row;flex-direction:row}.Login__popup{position:fixed;top:0;bottom:0;left:0;right:0;margin:auto;z-index:1001;display:none;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;height:100%;max-width:570px;max-height:330px;padding:50px;background-color:#fff;text-align:center}.Login__popup h3{font-size:32px;line-height:48px}.Login__popup p{color:#000}.Login__popup .Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation ul.nav>li>ul{max-width:1180px}}@media(max-width:1180px){.Button--login{display:block;width:100%;text-align:center;margin-top:-10px !important;margin-left:0 !important}.Button--login span{font-size:14px;color:#000}.Button--login span::before{display:none !important}.Button--login .tooltip{display:none !important}}@media(max-width:1023px){#app .Header .wrapper{padding-inline:1.25em !important}#app .Header__items .Header__mobile__hamburger{-webkit-box-ordinal-group:3;-ms-flex-order:2;order:2}#app .Header__items .Header__navigation__buttons{-webkit-box-ordinal-group:2;-ms-flex-order:1;order:1}#app .Header__navigation{position:fixed;top:5.625em;left:0;background-color:#fff;width:100%;height:0;max-height:100vh;-webkit-transition:height .2s ease-out;transition:height .2s ease-out;z-index:-99}#app .Header__navigation>div{opacity:0;-webkit-transition:opacity .2s ease;transition:opacity .2s ease;height:0;display:none}#app .Header__navigation .label-sub a[href="#"]{display:none}}@media(min-width:1024px) and (max-width:1180px){#app .Header__items .Header__navigation{-webkit-box-ordinal-group:3;-ms-flex-order:2;order:2}#app .Header__items .Header__navigation__buttons{-webkit-box-ordinal-group:4;-ms-flex-order:3;order:3}#app .Header__items .Header__flags{-webkit-box-ordinal-group:2;-ms-flex-order:1;order:1}}@media(min-width:1024px) and (max-width:1179px){#app .Header__navigation ul.nav li{font-size:.875rem;padding:0 .5em}#app .Header__flags,#app .Button--login{margin-left:1em !important}#app .Header__navigation__buttons .Button{padding-left:1em;padding-right:1em;margin-left:.5em}}@media(max-device-height:1080px){#app .LoginBlock{-webkit-box-align:start !important;-ms-flex-align:start !important;align-items:flex-start !important;padding-top:8em !important}}@media(hover:hover){#app .Header__navigation ul.nav li:active a::before,#app .Header__navigation ul.nav li:focus a::before,#app .Header__navigation ul.nav li:hover a::before{left:0;width:100%}}</style><meta name="robots" content="index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1"> <link rel="alternate" hreflang="bg" href="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/"> <link rel="alternate" hreflang="cs" href="https://www.live-agent.cz/akademie/dekovny-email/"> <link rel="alternate" hreflang="de" href="https://www.liveagent.de/akademie/dankesschreiben/"> <link rel="alternate" hreflang="et" href="https://www.liveagent.ee/akadeemia/tanukiri/"> <link rel="alternate" hreflang="es" href="https://www.liveagent.es/academia/cartas-de-agradecimiento/"> <link rel="alternate" hreflang="fr" href="https://www.liveagent.fr/education/lettres-de-remerciement/"> <link rel="alternate" hreflang="el" href="https://www.liveagent.gr/akadimia/efcharistiria-epistoli/"> <link rel="alternate" hreflang="hr" href="https://www.liveagent.hr/akademija/pisma-zahvale/"> <link rel="alternate" hreflang="it" href="https://www.live-agent.it/accademia/lettere-di-ringraziamento/"> <link rel="alternate" hreflang="lv" href="https://www.liveagent.lv/akademija/pateicibas-vestules/"> <link rel="alternate" hreflang="lt" href="https://www.liveagent.lt/akademija/padekos-laiskas/"> <link rel="alternate" hreflang="hu" href="https://www.liveagent.hu/akademia/koszonetlevelek/"> <link rel="alternate" hreflang="nl" href="https://www.live-agent.nl/academie/dankbrieven/"> <link rel="alternate" hreflang="pl" href="https://www.live-agent.pl/akademia/list-z-podziekowaniem/"> <link rel="alternate" hreflang="ro" href="https://www.liveagent.ro/academie/scrisori-de-multumire/"> <link rel="alternate" hreflang="ru" href="https://ru.liveagent.com/akademija/blagodarstvennye-pisma/"> <link rel="alternate" hreflang="sl" href="https://www.liveagent.si/akademija/thank-you-letter/"> <link rel="alternate" hreflang="zh-hans" href="https://www.live-agent.cn/xuehui/ganxie-xin/"> <link rel="alternate" hreflang="tl" href="https://www.liveagent.ph/academy/thank-you-letter/"> <link rel="alternate" hreflang="vi" href="https://www.liveagent.vn/hoc-vien/thu-cam-on/"> <link rel="alternate" hreflang="ar" href="https://www.liveagent.ae/academiya/gawab-el-shokr/"> <link rel="alternate" hreflang="en" href="https://www.liveagent.com/academy/thank-you-letter/"> <link rel="alternate" hreflang="pt-br" href="https://www.liveagent.com.br/academia/carta-de-agradecimento/"> <link rel="alternate" hreflang="x-default" href="https://www.liveagent.com/academy/thank-you-letter/"> <title>Een dankbrief schrijven (+sjablonen)</title> <meta name="description" content="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger."> <link rel="canonical" href="https://www.live-agent.nl/academie/dankbrieven/"> <meta property="og:locale" content="nl_NL"> <meta property="og:type" content="article"> <meta property="og:title" content="Een dankbrief schrijven (+sjablonen)" class="urlslab-seo-meta-tag"> <meta property="og:description" content="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger."> <meta property="og:url" content="https://www.live-agent.nl/academie/dankbrieven/"> <meta property="og:site_name" content="LiveAgent"> <meta property="article:publisher" content="https://www.facebook.com/LiveAgent/"> <meta property="article:modified_time" content="2024-02-19T23:10:51+00:00"> <meta property="og:image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg" class="urlslab-seo-meta-tag"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="630"> <meta property="og:image:type" content="image/png"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:site" content="@LiveAgent"> <meta name="twitter:label1" content="Est. reading time"> <meta name="twitter:data1" content="3 minutes"> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://www.live-agent.nl/academie/dankbrieven/","url":"https://www.live-agent.nl/academie/dankbrieven/","name":"Een dankbrief schrijven (+sjablonen)","isPartOf":{"@id":"https://www.live-agent.nl/#website"},"primaryImageOfPage":{"@id":"https://www.live-agent.nl/academie/dankbrieven/#primaryimage"},"image":{"@id":"https://www.live-agent.nl/academie/dankbrieven/#primaryimage"},"thumbnailUrl":"https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg","datePublished":"2019-09-26T08:33:34+00:00","dateModified":"2024-02-19T23:10:51+00:00","description":"Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger.","breadcrumb":{"@id":"https://www.live-agent.nl/academie/dankbrieven/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https://www.live-agent.nl/academie/dankbrieven/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https://www.live-agent.nl/academie/dankbrieven/#primaryimage","url":"https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg","contentUrl":"https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg","width":250,"height":250,"caption":"Thank you letter sent to customers for their loyalty with best practices and examples"},{"@type":"BreadcrumbList","@id":"https://www.live-agent.nl/academie/dankbrieven/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.live-agent.nl/"},{"@type":"ListItem","position":2,"name":"Academie","item":"https://www.live-agent.nl/academie/"},{"@type":"ListItem","position":3,"name":"Dankbrieven"}]},{"@type":"WebSite","@id":"https://www.live-agent.nl/#website","url":"https://www.live-agent.nl/","name":"LiveAgent","description":"Help Desk & Live Chat Software","publisher":{"@id":"https://www.live-agent.nl/#organization"},"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https://www.live-agent.nl/#organization","name":"Quality Unit, LLC","url":"https://www.live-agent.nl/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https://www.live-agent.nl/#/schema/logo/image/","url":"https://www.liveagent.com/app/uploads/2019/11/logo-qualityunit.jpg","contentUrl":"https://www.liveagent.com/app/uploads/2019/11/logo-qualityunit.jpg","width":1024,"height":192,"caption":"Quality Unit, LLC"},"image":{"@id":"https://www.live-agent.nl/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/LiveAgent/","https://x.com/LiveAgent","https://www.instagram.com/liveagent/","https://www.linkedin.com/company/liveagent/","https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"]}]}</script> <link rel="dns-prefetch" href="//www.googletagmanager.com"> <link rel="dns-prefetch" href="//support.qualityunit.com"> <link rel="dns-prefetch" href="//analytics.qualityunit.com"> <link rel="dns-prefetch" href="//pap.qualityunit.com"> <link rel="stylesheet" id="qu_howto_block_frontend_style-css" href="https://www.live-agent.nl/app/themes/liveagent/lib/widgets/qu-howtos/build/qu_howtos_frontend.css?ver=1.25.53" type="text/css" media=""> <link rel="stylesheet" id="app-css" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/app.min.css?ver=1.25.53" type="text/css" media="screen"> <style> .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } @media screen and (max-height: 1024px) { .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } @media screen and (max-height: 640px) { .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } </style> <link rel="icon" href="https://www.liveagent.com/app/uploads/2024/04/icon-50x50.png" sizes="32x32"> <link rel="icon" href="https://www.liveagent.com/app/uploads/2024/04/icon-300x300.png" sizes="192x192"> <link rel="apple-touch-icon" href="https://www.liveagent.com/app/uploads/2024/04/icon-185x185.png"> <meta name="msapplication-TileImage" content="https://www.liveagent.com/app/uploads/2024/04/icon-300x300.png"> <style type="text/css" id="wp-custom-css"> html[lang="bg-BG"] .Header__navigation__buttons.Button--outline { margin-left: 0 !important; } html[lang="hr"] .Button--demo { padding: 0 1.8em !important; } html[lang="lv-LV"] .Button--demo { padding: 0 1.3em !important; } html[lang="ro-RO"] .Button--demo { padding: 0 2.4em !important; } html[lang="sk-SK"] .Button--demo { padding: 0 2.8em !important; } html[lang="tl"] .Button--demo { padding: 0 2.9em !important; } html[lang="vi-VN"] .Button--demo { padding: 0 1.7em !important; } html[lang="vi-VN"] .Button--demo { padding: 0 1.7em !important; } html[lang="de-DE"] .Button--demo { padding: 0 2.4em !important; } .heroHeadline__home--bg.elementor-column .chat--bubble:not(.chat--bubble__dots) p, .heroHeadline--bg.elementor-column .chat--bubble:not(.chat--bubble__dots) p { font-size: .875rem; } </style> <link rel="stylesheet" id="pages/post" type="text/css" media="all" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/pages/post.min.css?ver=1.25.53">  <meta name="twitter:title" content="Een dankbrief schrijven (+sjablonen)" class="urlslab-seo-meta-tag"><meta name="twitter:description" content="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." class="urlslab-seo-meta-tag"></head> <body class="ms_academy-template-default single single-ms_academy postid-396240 academie dankbrieven elementor-default elementor-kit-16001"> <div id="app" class="liveagentWeb"> <header class="Header urlslab-skip-keywords urlslab-skip-fragment"> <div class="wrapper"> <div class="Header__logo urlslab-skip-lazy"> <a href="/" title="LiveAgent" hreflang="nl-NL" onover-preload="1"> <img src="https://www.live-agent.nl/app/themes/liveagent/assets/images/logo_liveagent.svg" width="121" height="30" alt="LiveAgent" class="urlslab-skip-lazy" urlslab-id="0"> </a> </div> <div class="Header__items"> <div class="Header__mobile__hamburger"> <span class="line"></span> <span class="line"></span> <span class="line"></span> </div> <div class="Header__navigation"> <div class="menu-header-navigation-2-dutch-container"><ul id="menu-header-navigation-2-dutch" class="nav"><li id="menu-item-165412" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165412"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">Product</a> <ul class="sub-menu"> <li id="menu-item-165413" class="label-overview menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165413"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">Overzicht</a> <ul class="sub-menu"> <li id="menu-item-970863" class="icn-menu-tour menu-item menu-item-type-custom menu-item-object-custom menu-item-970863"><svg class="icon icon-menu-tour"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-tour"></use></svg><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Volg een rondleiding<div class="menu-item-description">Algemeen overzicht van LiveAgent</div></a> <div data-ytid="3zYfDwqNj0U" data-lightbox="youtube" class="Header__navigation__promo" style="" urlslab-lazy-bgimage="https://www.live-agent.nl/app/themes/liveagent/assets/images/tour_video.png"> <div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="LiveAgent Product Tour"><meta itemprop="description" content="See LiveAgent from both the agent and customer point of view so you can get a taste of how it is to work with our help desk software. Our video will guide you through basic customization options, live chat implementation, reporting, and more. Having a tool like LiveAgent in your arsenal is the key to improving customer satisfaction and increasing sales. Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Royalty-free music: https://www.bensound.com/royalty-free-music/track/creative-minds Have any questions? Contact us at https://www.liveagent.com/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent/"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/3zYfDwqNj0U/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=3zYfDwqNj0U"><link itemprop="embedUrl" content="https://www.youtube.com/embed/3zYfDwqNj0U"><meta itemprop="duration" content="P0Y0M0DT0H0M145S"><meta itemprop="uploadDate" content="2024-10-14T06:14:32+00:00"></div></div> <script> ( () => { const tourVideo = document.querySelector("li > .Header__navigation__promo"); if(tourVideo) { const parent = tourVideo.closest("li"); parent.insertAdjacentElement("afterend", tourVideo); } } )(); </script></li> </ul> </li> <li id="menu-item-165418" class="label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165418"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">Product</a> <ul class="sub-menu"> <li id="menu-item-902593" class="icn-menu-help-desk menu-item menu-item-type-custom menu-item-object-custom menu-item-902593"><svg class="icon icon-menu-help-desk"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-help-desk"></use></svg><a href="https://www.live-agent.nl/helpdesksoftware/" title="Ontdek een selectie van de beste helpdesksoftware op de markt. Kies de ideale helpdesksoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1">Helpdesk<div class="menu-item-description">Omnichannel klantenserviceplatform</div></a></li> <li id="menu-item-915856" class="icn-menu-ticketing menu-item menu-item-type-post_type menu-item-object-page menu-item-915856"><svg class="icon icon-menu-ticketing"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-ticketing"></use></svg><a href="https://www.live-agent.nl/ticketsoftware/" title="Ontdek een selectie van ticketsoftware die het meest wordt gebruikt op de markt. Kies de ideale tickettool en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1">Ticketing<div class="menu-item-description">Geavanceerd ticketsysteem</div></a></li> <li id="menu-item-165402" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-165402"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-live-chat"></use></svg><a href="https://www.live-agent.nl/live-chat-software/" title="Ontdek een selectie van de beste live chatsoftware op de markt. Kies de ideale live chatsoftware voor uw website en til uw klantenservice naar een hoger niveau." hreflang="nl-NL" onover-preload="1">Live chat<div class="menu-item-description">Snelste live chat op de markt</div></a></li> </ul> </li> <li id="menu-item-165420" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165420"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">sub</a> <ul class="sub-menu"> <li id="menu-item-774709" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-774709"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#thumbsup"></use></svg><a href="https://www.live-agent.nl/klantenservice-sociale-media/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Sociale media<div class="menu-item-description">Beantwoord uw volgers rechtstreeks vanuit LiveAgent</div></a></li> <li id="menu-item-695174" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695174"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#phone"></use></svg><a href="https://www.live-agent.nl/callcenter-software/" title="Ontdek een selectie van de beste callcentersoftware op de markt. Kies de ideale callcentersoftware voor uw website en til uw klantenservice naar de maan." hreflang="nl-NL" onover-preload="1">Callcenter<div class="menu-item-description">Ingebouwde callcentersoftware</div></a></li> <li id="menu-item-774424" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-774424"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#lightbulb"></use></svg><a href="https://www.live-agent.nl/liveagent-kennisbank-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Kennisbank<div class="menu-item-description">Zorg voor selfservicie-opties</div></a></li> </ul> </li> <li id="menu-item-165421" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165421"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">Gebruik voor</a> <ul class="sub-menu"> <li id="menu-item-165404" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-165404"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-business-solutions"></use></svg><a href="https://www.live-agent.nl/ondernemingen/" title="Liveagent is een helpdesk software die zich aanpast aan de behoeften van verschillende bedrijfsmodellen. Liveagent kan uw bedrijf helpen met uw klantenondersteuning." hreflang="nl-NL" onover-preload="1">Bedrijfsoplossingen<div class="menu-item-description">Verschillende bedrijven, verschillende oplossingen</div></a></li> <li id="menu-item-165409" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-165409"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#shop"></use></svg><a href="https://www.live-agent.nl/sector/" title="LiveAgent is in staat om te voldoen aan de eisen van verschillende soorten bedrijfsleven. Bekijk hoe LiveAgent aan uw vereisten kan voldoen en uw klantenondersteuning kan verbeteren." hreflang="nl-NL" onover-preload="1">Sectoroplossingen<div class="menu-item-description">LiveAgent aanpassen aan uw sector</div></a></li> <li id="menu-item-751083" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-751083"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-use-cases"></use></svg><a href="https://www.live-agent.nl/succesverhalen/" title="The TEXT includes brief descriptions of various companies and their services. These companies range from web hosting providers to gaming companies to online bookstores. The descriptions mention the industries in which these companies operate and highlight some of their key features." hreflang="nl-NL" onover-preload="1">Gebruiksvoorbeelden<div class="menu-item-description">Één product, meerdere use case-scenario’s</div></a></li> </ul> </li> <li id="menu-item-165441" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165441"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">Integraties</a> <ul class="sub-menu"> <li id="menu-item-952990" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-952990"><a href="https://www.live-agent.nl/integraties/whatsapp/" title="LiveAgent biedt een WhatsApp-integratie waarmee gebruikers eenvoudig WhatsApp-berichten kunnen beantwoorden vanuit hun LiveAgent-dashboard." hreflang="nl-NL" onover-preload="1">WhatsApp</a></li> <li id="menu-item-165442" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-165442"><a href="https://www.live-agent.nl/integraties/wordpress/" title="Breng uw klantenondersteuning naar een hoger niveau op uw Wordpress-sites. Met een integratie van Wordpress voor LiveAgent kunt u een chatknop op uw websites plaatsen." hreflang="nl-NL" onover-preload="1">WordPress</a></li> <li id="menu-item-165446" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-165446"><a href="https://www.live-agent.nl/integraties/prestashop/" title="Als u wilt dat uw klanten u sneller bereiken, overweeg dan om een live chatknop te plaatsen voor uw Prestashop-website met onze integratie van LiveAgent." hreflang="nl-NL" onover-preload="1">Prestashop</a></li> <li id="menu-item-165448" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-165448"><a href="https://www.live-agent.nl/integraties/magento/" title="Verbeter uw e-commerce-ervaring met de Magento 2-integratie van LiveAgent. Ontvang automatisch klantinformatie en bestellingen direct in uw tickets-interface zonder handmatig bij te houden. Probeer het gratis en stroomlijn uw klantinteractie vandaag nog!" hreflang="nl-NL" onover-preload="1">Magento</a></li> <li id="menu-item-165451" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-165451"><a href="https://www.live-agent.nl/integraties/shopify/" title="Als u wilt dat uw klanten u sneller bereiken, overweeg dan de integratie van Shopify voor LiveAgent. Met deze integratie kunt u live chat in uw e-winkel opzetten." hreflang="nl-NL" onover-preload="1">Shopify</a></li> <li id="menu-item-165452" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-165452"><a href="https://www.live-agent.nl/integraties/mailchimp/" title="Een ticketsoftware kan veel meer doen met een integratie van Mailchimp voor LiveAgent. Met een integratie van Mailchimp kunt u contacten beheren vanaf uw helpdesk." hreflang="nl-NL" onover-preload="1">MailChimp</a></li> <li id="menu-item-165453" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-165453"><a href="https://www.live-agent.nl/integraties/pipedrive/" title="Volg uw leads en deals met een integratie van PipeDrive voor LiveAgent. Deze integratie verzamelt al uw gegevens in één dashboard om uw workflow te vergemakkelijken." hreflang="nl-NL" onover-preload="1">Pipedrive</a></li> <li id="menu-item-165456" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-165456"><a href="https://www.live-agent.nl/integraties/slack/" title="Chat wanneer u maar wilt met uw teamgenoten zonder uw helpdesk te verlaten. De integratie van Slack voor LiveAgent zorgt voor berichten zodat u deze niet zult missen." hreflang="nl-NL" onover-preload="1">Slack</a></li> <li id="menu-item-165457" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-165457"><a href="/integraties/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="nl-NL" onover-preload="1">Meer integraties</a></li> </ul> </li> </ul> </li> <li id="menu-item-165458" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165458"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">Bronnen</a> <ul class="sub-menu"> <li id="menu-item-165459" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165459"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">Leren</a> <ul class="sub-menu"> <li id="menu-item-165460" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-165460"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#graduation"></use></svg><a href="/academie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="nl-NL" onover-preload="1">Academie<div class="menu-item-description">Word een klantenservice-expert</div></a></li> <li id="menu-item-165463" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-165463"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-templates"></use></svg><a href="/email-sjablonen/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="nl-NL" onover-preload="1">Sjablonen<div class="menu-item-description">Aanpasbare sjablonen voor elke gelegenheid</div></a></li> <li id="menu-item-751086" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751086"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-checklists"></use></svg><a href="/checklists/" title="Streamline your workflow and complete any task efficiently. Choose from a variety of checklists and start improving immediately." hreflang="nl-NL" onover-preload="1">Checklists<div class="menu-item-description">Hoe u met uw proces omgaat</div></a></li> </ul> </li> <li id="menu-item-165464" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165464"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">sub</a> <ul class="sub-menu"> <li id="menu-item-165465" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-165465"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#pencil"></use></svg><a href="/blog/" title="Discover expert tips and tricks for enhancing customer satisfaction and productivity with LiveAgent's blog. Stay updated with the latest in help desk software, live chat solutions, and customer service strategies. Join our community to elevate your support experience." hreflang="nl-NL" onover-preload="1">Blog<div class="menu-item-description">Nieuws over klantenservice & LiveAgent</div></a></li> <li id="menu-item-165466" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-165466"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-glossary"></use></svg><a href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/" title="Ontdek onze uitgebreide woordenlijst voor helpdesksoftware en klantenservice. Begrijp alle terminologie moeiteloos!" hreflang="nl-NL" onover-preload="1">Woordenlijst<div class="menu-item-description">Leer de terminologie van de klantenservice</div></a></li> <li id="menu-item-165468" class="icn-menu-directory menu-item menu-item-type-custom menu-item-object-custom menu-item-165468"><svg class="icon icon-menu-directory"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-directory"></use></svg><a href="/adresboek/" title="Vind gemakkelijk klantenservicecontacten met de uitgebreide adresboeklijst van LiveAgent. Of u nu hulp zoekt voor Adobe, Apple, Google, of een ander merk, wij hebben de contactgegevens die u nodig heeft, allemaal op één handige plek. Bezoek de pagina voor directe toegang!" hreflang="nl-NL" onover-preload="1">Adresboek<div class="menu-item-description">Uitgebreide lijst met helpdeskcontacten</div></a></li> </ul> </li> <li id="menu-item-165469" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165469"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">sub</a> <ul class="sub-menu"> <li id="menu-item-165394" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-165394"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-typing-test"></use></svg><a href="https://www.live-agent.nl/typetest/" title="Test uw typevaardigheid met de gratis typetest van LiveAgent. Ken uw typsnelheid in enkele minuten en oefen gratis om deze te verbeteren." hreflang="nl-NL" onover-preload="1">Typetest<div class="menu-item-description">Verbeter uw typsnelheid</div></a></li> <li id="menu-item-952996" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-952996"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-reviews"></use></svg><a href="https://www.live-agent.nl/reviews/" title="Softwarebeoordelingen zijn belangrijk bij het kiezen van de juiste software. Een goede recensie moet onbevooroordeeld zijn en elke belangrijke aspect van de software beschrijven. Het beoordelingsproces omvat installatie en implementatie, dagelijkse gebruikerservaring en prijsstelling. Er zijn drie hoofdonderdelen in elke softwarebeoordeling: installatie en implementatie, dagelijkse gebruikerservaring en prijsstelling. Negatieve recensies helpen gebruikers slechte oplossingen te vermijden, maar testomstandigheden zijn relevant voor de lezer om een goede beoordeling te garanderen." hreflang="nl-NL" onover-preload="1">Recensies<div class="menu-item-description">Bekijk de recensies van softwarefuncties</div></a></li> <li id="menu-item-751087" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751087"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Ondersteuningsportal<div class="menu-item-description">Instructieartikelen en handleidingen</div></a></li> </ul> </li> <li id="menu-item-165470" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165470"><a href="#" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL">Bedrijf</a> <ul class="sub-menu"> <li id="menu-item-339741" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339741"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#heart"></use></svg><a href="https://www.live-agent.nl/over-ons/over-liveagent/" title="Elk succesvol bedrijf is ergens begonnen. Bekijk onze geschiedenis en leer meer over de missie, visie en waarden van ons bedrijf." hreflang="nl-NL" onover-preload="1">Over ons<div class="menu-item-description">Ontdek het team achter het product</div></a></li> <li id="menu-item-165405" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-165405"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#trophy"></use></svg><a href="https://www.live-agent.nl/onderscheidingen/" title="Geweldige klantenservice begint met betere helpdesk software. Vanaf € 15/maand. Ga aan de slag met een gratis proefperiode van 14 dagen. Software-as-a-Service of op locatie." hreflang="nl-NL" onover-preload="1">Onderscheidingen<div class="menu-item-description">Onze prijzen en prestaties</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-165475" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165475"><a href="/functies/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="nl-NL" onover-preload="1">Functies</a></li> <li id="menu-item-803034" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803034"><a href="/prijzen/" title="LiveAgent-abonnementen beginnen bij €15/agent/maand en omvatten emailticketing, live chatfunctie, kennisbank en meer. Het volledige pakket is beschikbaar voor €69/agent/maand." hreflang="nl-NL" onover-preload="1">Prijzen</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>Gratis proefperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log in op uw LiveAgent account en profiteer van krachtige klantenservice tools die communicatie verbeteren en verkoop verhogen. Heeft u nog geen account? Start een gratis proefperiode zonder verplichtingen! Bezoek onze site voor meer informatie over onze alles-in-één oplossingen en reviews." hreflang="nl-NL" onover-preload="1"> <span>Inloggen</span> <span class="tooltip">Inloggen</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Meer weten over LiveAgent? Vraag een gratis demo aan om meer te weten te komen over LiveAgent en hoe het u kan helpen slagen." hreflang="nl-NL" onover-preload="1"> <span>Demo</span> </a> <a href="/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>Gratis proefperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log in op uw LiveAgent account en profiteer van krachtige klantenservice tools die communicatie verbeteren en verkoop verhogen. Heeft u nog geen account? Start een gratis proefperiode zonder verplichtingen! Bezoek onze site voor meer informatie over onze alles-in-één oplossingen en reviews." hreflang="nl-NL" onover-preload="1"> <span>Inloggen</span> <span class="tooltip">Inloggen</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-nl" lang="nl"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azië</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Midden-Oosten</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/akademiya/blagodarstveno-pismo/" title="Научете как да създадете персонализирани благодарствени писма за клиенти, изразявайки признателност за тяхната лоялност. Открийте примери и съвети за различни поводи. Посетете страницата за вдъхновение и подобрете връзките с вашите клиенти!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/akademie/dekovny-email/" title="Tradiční děkovný dopis dorazí nejdříve druhý den po jeho odeslání. Pokud je však potřeba rychlá následná kontrola, bude e-mail vhodnější." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/akademie/dankesschreiben/" title="Ein traditionelles Dankesschreiben kommt frühestens am Tag nach der Sendung an. Wenn jedoch ein schnelles Follow-Up erfordert ist, bleibt E-Mail die beste Option." hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/akadeemia/tanukiri/" title="Traditsiooniline tänukiri jõuab kohale kõige varem järgmisel päeval pärast selle saatmist. Kuid kui on vaja kiireid järelmeetmeid, on e-posti teel saatmine mugavam." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/academia/cartas-de-agradecimiento/" title="Lo más temprano que una carta tradicional llega a su destino es el día después de enviarla. Cuando se necesite un seguimiento rápido, el correo electrónico será más conveniente." hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/education/lettres-de-remerciement/" title="Découvrez comment rédiger des lettres de remerciement efficaces pour vos clients avec des conseils pratiques et des exemples inspirants." hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/akadimia/efcharistiria-epistoli/" title="Μάθετε πώς να γράφετε αποτελεσματικές ευχαριστήριες επιστολές προς πελάτες και συνεργάτες για να ενισχύσετε τις επαγγελματικές σας σχέσεις. Ανακαλύψτε χρήσιμες συμβουλές, πρότυπα και οδηγίες για άψογη επικοινωνία. Διαβάστε παραδείγματα και βρείτε το σωστό τρόπο να εκτιμήσετε την αφοσίωση των πελατών σας." hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/akademija/pisma-zahvale/" title="Tradicionalno pismo zahvale stići će dan nakon što ste ga poslali. No, kad je potrebno brzo praćenje, e-pošta će biti prikladnija." hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/accademia/lettere-di-ringraziamento/" title="La prima lettera di ringraziamento tradizionale arriverà il giorno successivo all'invio. Ma quando è necessario un tempestivo follow-up, l'e-mail sarà più conveniente." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/akademija/pateicibas-vestules/" title="Drīzākā diena, kad jūsu pateicības vēstule tiks saņemta ir diena pēc nosūtīšanas. Un tad, kad būs nepieciešama atbildes vēstule, būs ērtāk izmantot e-pastu." hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/akademija/padekos-laiskas/" title="Greičiausiai tradicinis padėkos laiškas bus gautas kitą dieną po jo išsiuntimo, tačiau kai reikia skubių tolesnių veiksmų, el. paštas bus patogesnis." hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/akademia/koszonetlevelek/" title="Az oldalon hasznos tippeket és példákat találhat ügyfélköszönetlevelek írásához, beleértve a megfelelő köszöntés, cél, márka beépítése és lezárás fontosságát. Fedezze fel, hogyan fejezheti ki háláját hosszú távú ügyfeleknek, vállalati mérföldkövek ünneplésére vagy év végi köszönetnyilvánításra. Próbálja ki a LiveAgent platformot az ügyfélkapcsolatok hatékony kezelésére!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </span> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/akademia/list-z-podziekowaniem/" title="Poznaj, jak pisać profesjonalne listy z podziękowaniami! Nasz poradnik oferuje praktyczne wskazówki, przykładowe teksty oraz doradza, kiedy wybrać e-mail, a kiedy drukowany list. Dowiedz się, jak docenić klientów i utrzymać formalność w komunikacji. Odwiedź naszą stronę, by odkryć sekrety skutecznego wyrażania wdzięczności!" hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/academie/scrisori-de-multumire/" title="Explorați ghidul complet pentru a scrie scrisori de mulțumire eficiente, cu sfaturi despre alegerea salutului potrivit, menținerea subiectului, includerea branding-ului și multe altele. Descoperiți cum să decideți între un email și o scrisoare tipărită, ținând cont de factori precum timpul de livrare și formalitatea. Găsiți exemple practice și învățați cum LiveAgent vă poate sprijini în acest demers. Ideal pentru afaceri care doresc să-și exprime recunoștința față de clienți!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/akademija/blagodarstvennye-pisma/" title="Самое раннее, когда традиционное благодарственное письмо может быть доставлено, — на следующий день после отправки. А значит, если нужно быстро связаться с клиентом, удобнее использовать электронное письмо." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/akademija/thank-you-letter/" title="Tradicionalno zahvalno pismo bo prispelo naslednji dan po tem, ko ga boste poslali. Ko pa je potrebno takojšnje spremljanje, bo e-pošta bolj priročna." hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azië</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/xuehui/ganxie-xin/" title="传统的感谢信最快会在您发送后的第二天到达。但是当需要及时跟进时，电子邮件会更方便。" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/academy/thank-you-letter/" title="Ang pinakamaagang panahong makukuha ang isang tradisyonal na thank you letter ay isang araw pagkatapos ninyo ito ipadala. Pero kapag kailangan ng follow-up, mas mainam ang email." hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/hoc-vien/thu-cam-on/" title="Thư cảm ơn truyền thống của bạn sẽ đến sớm nhất là vào ngày sau khi bạn gửi nó. Nhưng, khi cần thực hiện ngay lập tức thì email sẽ thuận tiện hơn." hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Midden-Oosten</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/academiya/gawab-el-shokr/" title="أقرب رسالة شكر تقليدية تصل إليك في اليوم التالي لإرسالها. ولكن عندما تكون هناك حاجة إلى متابعة سريعة ، سيكون البريد الإلكتروني أكثر ملاءمة." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/academy/thank-you-letter/" title="The soonest a traditional thank you letter will arrive is the day after you send it. But when prompt follow-up is needed email will be more convenient." hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/academia/carta-de-agradecimento/" title="O mais rápido que uma carta de agradecimento tradicional pode chegar é o dia seguinte ao envio. Mas quando é necessário fazer um acompanhamento mais rápido, o e-mail é mais conveniente." hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Gekopieerd!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/TechArticle"> <meta itemprop="url" content="https://www.live-agent.nl/academie/dankbrieven/"> <span itemprop="publisher" itemscope itemtype="http://schema.org/Organization"><meta itemprop="name" content="LiveAgent"></span> <style id="compactheader-css" type="text/css">.compact-header{padding-top:2em;padding-bottom:2em;background-color:#f9f9fa}.compact-header ~ .compact-header{margin-top:-2.2em}.compact-header__placeholder{background-color:#f9f9fa}.compact-header__placeholder+.Category__container{padding-top:0}.compact-header__placeholder+.Archive__filter{margin-top:-2.2em;background-color:#edeff3}.compact-header__placeholder:not(:last-child){margin-bottom:2.2em}.compact-header__wrapper{position:static;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap}.compact-header__wrapper>*{width:100%}.compact-header__image{position:relative;display:none}.compact-header--lvl-1 .compact-header__image .compact-header__img{width:100%;max-width:100%;-o-object-fit:contain;object-fit:contain}.compact-header--lvl-2 .compact-header__image{overflow:hidden;padding-bottom:52%;border-radius:1rem;border:1px solid #e4e5e9}.compact-header--lvl-2 .compact-header__image .compact-header__img,.compact-header--lvl-2 .compact-header__image .urlslab-screenshot-container img{width:100%;height:100%;position:absolute;z-index:1;-o-object-fit:cover;object-fit:cover;-o-object-position:center;object-position:center}.compact-header__img--author{display:none}.compact-header__logo{width:26%;position:absolute;top:-1px;left:-1px;z-index:2;overflow:hidden;background-color:rgba(255,255,255,0.85) !important;-webkit-backdrop-filter:blur(8.5px);backdrop-filter:blur(8.5px);-webkit-box-shadow:5px 1px 7px 0 rgba(0,0,0,0.04),2px 2px 2px 0 rgba(255,255,255,0.6) inset;box-shadow:5px 1px 7px 0 rgba(0,0,0,0.04),2px 2px 2px 0 rgba(255,255,255,0.6) inset;border:1px solid #e4e5e9;border-top-left-radius:1rem;border-bottom-right-radius:1rem}.compact-header__logo-img{width:70%;height:70%;-o-object-fit:cover;object-fit:cover;-o-object-position:center;object-position:center;margin:15%}.compact-header__title{margin:0;line-height:1.33;font-size:2.5em;font-weight:700}.compact-header__title:not(:last-child){margin-bottom:.25em}.compact-header__text:not(:last-child){margin-bottom:1.6em}.compact-header__date{color:#65676b;color:var(--font-color-normal);font-size:.75em}.compact-header__date:not(:last-child){margin-bottom:.625em}.compact-header__update:not(:last-child){margin-bottom:.8em}.compact-header__buttons:not(:last-child){margin-bottom:1.6em}.compact-header__buttons-items{display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-wrap:wrap;flex-wrap:wrap;margin:-0.313em}.compact-header__buttons-item{padding:.313em}.compact-header__tags:not(:last-child){margin-bottom:.625em}.compact-header__tags-item:not(:last-child){margin-bottom:.35em}.compact-header__tags-title{color:#65676b;color:var(--font-color-normal);line-height:1.5;font-size:.75em;margin-right:.8em}.compact-header__tags-list{margin:0 -0.4em;line-height:1.5;font-size:.85rem}.compact-header__tags-list li{color:#65676b;color:var(--font-color-normal);display:inline-block;vertical-align:middle;padding:.2em .6em}.compact-header__tags-list a,.compact-header__tags-list span{display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-weight:700;text-decoration:none !important}.compact-header__tags-list a svg,.compact-header__tags-list span svg{width:1em;height:1em;display:block;margin-right:.35em}.compact-header__tags-list a{color:#fa9531 !important;color:var(--primary-color) !important}.compact-header__menu{display:-webkit-box;display:-ms-flexbox;display:flex;margin-bottom:-2em;margin-right:-40px;white-space:nowrap;overflow-x:auto;overflow-y:hidden;-webkit-overflow-scrolling:touch}.compact-header__menu-title{color:#b0b4bb;color:var(--font-color-medium);margin-right:3em;font-size:.875em}.compact-header__menu-items ul{display:-webkit-box;display:-ms-flexbox;display:flex;margin:0}.compact-header__menu-items ul li{position:relative;padding:.714em 0;font-size:.875em;font-weight:600}.compact-header__menu-items ul li:not(:last-child){margin-right:3em}.compact-header__menu-items ul li::after{background-color:#fa9531;background-color:var(--primary-color);position:absolute;bottom:0;left:50%;display:block;content:"";width:0;height:.214em;pointer-events:none;-webkit-transition:all .3s;transition:all .3s}.compact-header__menu-items ul li a{display:block;text-decoration:none;white-space:nowrap}.compact-header__menu-items ul li a:active,.compact-header__menu-items ul li a:focus{color:#050505;color:var(--font-color-dark);text-decoration:none}.compact-header__menu-items ul li:active::after,.compact-header__menu-items ul li:focus::after,.compact-header__menu-items ul li:hover::after,.compact-header__menu-items ul li.active::after{left:0;width:100%}.compact-header__toc{display:none}.compact-header__scrollbar{position:absolute;top:100%;right:0;left:0}.compact-header__scrollbar>*{background-color:#fa9531;background-color:var(--primary-color);width:0;height:.2em;display:block}.compact-header .breadcrumbs{margin-bottom:.35em}.compact-header .breadcrumbs::before{left:0;background:-webkit-gradient(linear,right top,left top,from(rgba(249,249,250,0)),to(#f9f9fa));background:linear-gradient(to left,rgba(249,249,250,0) 0,#f9f9fa 100%)}.compact-header .breadcrumbs::after{right:0;background:-webkit-gradient(linear,left top,right top,from(rgba(249,249,250,0)),to(#f9f9fa));background:linear-gradient(to right,rgba(249,249,250,0) 0,#f9f9fa 100%)}.compact-header .searchField{width:100%;margin:0}.compact-header .searchField input[type=search]{display:block;width:100%;min-width:initial;height:2.857em;padding-left:3.5em;border-radius:.714em;border:0;font-size:.875rem;background-color:#edeff3;-webkit-box-shadow:none;box-shadow:none;-webkit-transition:all .2s,background-color .2s;transition:all .2s,background-color .2s}.compact-header .searchField input[type=search]::-ms-clear,.compact-header .searchField input[type=search]::-ms-reveal{display:none;width:0;height:0}.compact-header .searchField input[type=search]::-webkit-search-decoration,.compact-header .searchField input[type=search]::-webkit-search-cancel-button,.compact-header .searchField input[type=search]::-webkit-search-results-button,.compact-header .searchField input[type=search]::-webkit-search-results-decoration{display:none}.compact-header .searchField input[type=search]:focus{-webkit-box-shadow:none;box-shadow:none}.compact-header .searchField .search-reset{width:1.5em;height:1.5em;position:absolute;top:50%;right:1.1em;display:-webkit-box;display:-ms-flexbox;display:flex;opacity:0;pointer-events:none;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;border-radius:50%;background-color:#d8dadf;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);cursor:pointer}.compact-header .searchField .search-reset__icon{width:.5em;height:.5em}.compact-header .searchField .search-reset--active{opacity:1;pointer-events:initial}.compact-header .searchField__icon{width:1em;height:1em;position:absolute;top:50%;left:1.1em;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%)}.compact-header .FilterMenu__items{z-index:10}.compact-header .FilterMenu a[href].FilterMenu__item{color:#050505;color:var(--font-color-dark);text-decoration:none}.compact-header .FilterMenu a[href].FilterMenu__item strong{font-weight:400}.compact-header .CircleProgressBar__middle{background-color:#f9f9fa}.compact-header__toc .FilterMenu__title{position:relative;padding-left:2.429em}.compact-header__toc .FilterMenu__title::before{width:.357em;height:.357em;top:50%;left:1.429em;position:absolute;display:block;content:"";border-radius:50%;background-color:#d8dadf;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%)}.compact-header__toc .FilterMenu__item{position:relative}.compact-header__toc .FilterMenu__item-title{padding:.2em 1em .2em 0 !important}.compact-header__toc .FilterMenu__item::before{top:.85em;position:absolute;display:block;content:"";border-radius:50%;background-color:#d8dadf;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%)}.compact-header__toc .FilterMenu__item--h2{padding-left:2.429em;font-size:.875em}.compact-header__toc .FilterMenu__item--h2::before{width:.357em;height:.357em;left:1.429em}.compact-header__toc .FilterMenu__item--h3{padding-left:3.769em;font-size:.813em}.compact-header__toc .FilterMenu__item--h3::before{width:.385em;height:.385em;left:2.692em}.compact-header__toc .FilterMenu__item.active::before,.compact-header__toc .FilterMenu__item:hover::before{background-color:#050505}.compact-header .compact-header__author__social{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;gap:1em;margin:1.6em 0}.compact-header .compact-header__author__social>a::after{display:none !important}.compact-header .compact-header__author__social>a svg{width:1.5em;height:1.5em;margin-right:.5em}@media(min-width:768px){.compact-header__image{display:block}.compact-header{-webkit-transition:margin .3s ease;transition:margin .3s ease}.compact-header__placeholder+.Archive__filter{top:90px;position:sticky;z-index:5}.compact-header__wrapper{-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between}.compact-header__left{max-width:60%}.compact-header__right{max-width:31.5%}.compact-header__bottom{padding-top:2em}.compact-header__tags-item{white-space:nowrap}.compact-header__tags-item>*{display:inline-block;vertical-align:text-top;white-space:normal}.compact-header--lvl-1 .compact-header__image{margin-top:-2em}.compact-header--lvl-2 .compact-header__image{margin-top:.7em}.compact-header__img--author{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;width:100%;max-width:16em;height:auto;margin-top:2em;margin-left:auto;border-radius:100%}.compact-header__filters-toggle,.compact-header__filters-close,.compact-header__filters-apply{display:none}.compact-header__filters-wrap--count{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.compact-header__filters-collapse{display:none}.compact-header__filters-inn{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:end;-ms-flex-align:end;align-items:flex-end}.compact-header__filters-inn-sm>*{max-width:21em}.compact-header__filters-inn-sm>*.SortingMenu__wrapper{max-width:initial}.compact-header__filters-inn>*{-webkit-box-flex:1;-ms-flex:1;flex:1}.compact-header__filters-inn>*:not(:last-child){margin-right:.625em}.compact-header__filter-label{font-size:.75em}.compact-header__count{margin-left:2em;font-weight:600;font-size:.875em}.compact-header__search{position:relative;display:-webkit-inline-box;display:-ms-inline-flexbox;display:inline-flex}.compact-header--sticky{background-color:#fff;background-color:var(--main-background);position:fixed;z-index:99;top:0;left:0;right:0;-webkit-filter:drop-shadow(0 1px 6px rgba(0,0,0,0.16));filter:drop-shadow(0 1px 6px rgba(0,0,0,0.16));margin-top:90px;border-top:.063em solid #e4e5e9}.compact-header--sticky .compact-header__left>*,.compact-header--sticky .compact-header__right>*{display:none}.compact-header--sticky .compact-header__bottom{padding-top:0}.compact-header--sticky .CircleProgressBar__middle{background-color:#fff;background-color:var(--main-background)}.compact-header--transition{margin-top:0}.compact-header--sticky.compact-header--lvl-2 .compact-header__wrapper{-webkit-box-align:center;-ms-flex-align:center;align-items:center}.compact-header--sticky.compact-header--lvl-2 .compact-header__title{display:block !important;margin-bottom:0;font-size:1.125em}.compact-header--sticky.compact-header--lvl-2 .compact-header__toc{display:block !important}}@media(min-width:1180px){.compact-header__tags-list{font-size:.75rem}}@media(max-width:767px){body.compact-header--active{overflow:hidden}body.compact-header--active .ContactUs{opacity:0;pointer-events:none}.compact-header__title{font-size:1.875em}.compact-header__wrapper{-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:20px !important;padding-right:20px !important}.compact-header__wrapper:not(:last-child){margin-bottom:.75em}.compact-header__tags-title:not(:last-child){margin-bottom:.35em}.compact-header__image,.compact-header .urlslab-screenshot-container{margin:.5em 0 1.125em 0}.compact-header__filters{top:0;right:0;bottom:0;left:0;position:fixed;z-index:101;opacity:0;pointer-events:none;background-color:rgba(0,0,0,0.5);-webkit-transition:opacity .3s ease;transition:opacity .3s ease}.compact-header--active .compact-header__filters{opacity:1;pointer-events:auto}.compact-header__filters-wrap{background-color:#fff;background-color:var(--main-background);position:relative;z-index:10;height:calc(100% - 4.5em);padding:1em 0 5em 0;margin-top:3.5em;border-top-left-radius:20px;border-top-right-radius:20px}.compact-header__filters-collapse{display:block;width:3.5em;height:.5em;margin:0 auto 1em;border-radius:.25em;background-color:#65676b}.compact-header__filters-inn{overflow:scroll;height:100%;padding:0 20px}.compact-header__filters-toggle{display:block}.compact-header__filters-toggle .Button{background-color:#fff;background-color:var(--main-background);width:100%;height:3em;margin:0}.compact-header__filters-toggle .Button [class*=icon-]{width:1.143em;height:1.143em;margin-left:.9em}.compact-header__filters-close{width:2.5em;height:2.5em;position:absolute;top:.5em;right:20px;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;border-radius:50%;background-color:#f9f9fa}.compact-header__filters-close .icon-close{width:.75em;height:.75em}.compact-header__filters-apply{top:auto;right:0;bottom:0;left:0;background-color:#fff;background-color:var(--main-background);position:fixed;z-index:102;opacity:0;pointer-events:none;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;padding:.5em 20px;-webkit-box-shadow:0 -0.188em .25em rgba(9,0,44,0.16);box-shadow:0 -0.188em .25em rgba(9,0,44,0.16)}.compact-header--active .compact-header__filters-apply{opacity:1;pointer-events:auto}.compact-header__search:not(:first-child),.compact-header__filter:not(:first-child){position:relative;padding-top:.9em}.compact-header__search:not(:first-child)::before,.compact-header__filter:not(:first-child)::before{position:absolute;top:0;left:-20px;right:-20px;content:"";display:block;height:.3em;background-color:#e4e5e9}.compact-header__search:not(:last-child),.compact-header__filter:not(:last-child){padding-bottom:.6em}.compact-header__count{display:none}.compact-header .searchField input[type=search]{width:100%}.compact-header .FilterMenu{z-index:initial}.compact-header .FilterMenu__title{position:static;z-index:initial;min-width:initial !important;max-width:100%}.compact-header .FilterMenu__items{max-width:100%;left:initial;-webkit-transform:initial;-ms-transform:initial;transform:initial}.compact-header .FilterMenu__items--inn{max-height:50vh}.compact-header .FilterMenu__desc,.compact-header__filter-label{margin-bottom:.714em;font-size:.875em;font-weight:600}}@media(max-width:415px){.compact-header__menu{margin-right:-20px}}@media(hover:hover){.compact-header__menu-items ul li a:hover{color:#050505;color:var(--font-color-dark);text-decoration:none}}.searchField{position:relative;margin:0 auto}.searchField .searchField__icon{width:1.125em;height:1.125em;position:absolute;left:1.25rem;top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%)}.searchField input[type=search]{background-color:var(--main-background);padding-left:4em;min-width:18rem;font-size:.875rem;width:100%;height:3.125rem;-webkit-transition:all .2s,background-color .2s;transition:all .2s,background-color .2s;border-radius:2em;border:0;-webkit-box-shadow:0 4px 4rem 0 rgba(0,0,0,0.12);box-shadow:0 4px 4rem 0 rgba(0,0,0,0.12)}.searchField input[type=search]:focus{-webkit-box-shadow:0 4px 1.5rem 0 rgba(0,0,0,0.15);box-shadow:0 4px 1.5rem 0 rgba(0,0,0,0.15)}.FilterMenu__title::after{width:.75em;height:.75em;display:block;position:relative;-webkit-box-flex:0;-ms-flex:0 0 auto;flex:0 0 auto;content:"";border:3px solid #bec2c9;border-top:0;border-right:0;-webkit-transition:all .2s;transition:all .2s;-webkit-transform:rotate(-45deg) scaleX(1);-ms-transform:rotate(-45deg) scaleX(1);transform:rotate(-45deg) scaleX(1);margin-left:auto;top:-0.15em;cursor:pointer}.menu-active.FilterMenu__title::after,.active.FilterMenu__title::after,.active .FilterMenu__title::after{-webkit-transform:rotate(-45deg) scale(-1);-ms-transform:rotate(-45deg) scale(-1);transform:rotate(-45deg) scale(-1);top:.15em}.FilterMenu{position:relative;z-index:3}.FilterMenu__title{display:block;min-width:10em;max-width:100%;font-size:.875rem;line-height:1;border:1px solid #ced0d4;padding:.85em 2em .85em 1em;border-radius:.714em;background-color:#fff;-webkit-transition:all .2s;transition:all .2s;cursor:pointer;-webkit-transform:scale(1);-ms-transform:scale(1);transform:scale(1);-webkit-filter:none;filter:none;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.FilterMenu__title::after{width:.52rem;height:.52rem;position:absolute;top:50%;right:1em;margin:-0.4rem 0 0 0;border-color:#050505;border-width:.125rem}.FilterMenu__title.menu-active::after,.FilterMenu__title.active::after,.active .FilterMenu__title::after{top:50%;margin:-0.1rem 0 0 0}.SortingMenu__title::before{width:1.125em;height:1.125em;content:"";margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}.SortingMenu__title.active::before{-webkit-filter:grayscale(0);filter:grayscale(0)}.Filter{max-width:1180px;margin-left:auto;margin-right:auto;padding:1.5em;background-color:#fff;border-radius:1rem;-webkit-box-shadow:0 8px 10px rgba(147,147,147,0.1);box-shadow:0 8px 10px rgba(147,147,147,0.1)}.Filter .searchField{margin:0}.Filter .searchField input[type=search].search{-webkit-box-shadow:none;box-shadow:none;background-color:#edeff3;border-radius:12px;height:2.5rem;min-width:21em}.Filter .FilterMenu{margin-top:.75em}.Filter .Category__content__description{margin-bottom:0;font-size:.875rem;font-weight:400}@media(min-width:768px){.FilterMenu__desc{margin-right:.25em;font-size:.875rem;font-weight:600;line-height:1}.FilterMenu__items{background-color:#fff;background-color:var(--main-background);position:absolute;top:100%;left:0;display:none;opacity:0;overflow:hidden;border-radius:.625em;width:100%;padding:1em 1.45em;-webkit-transition:opacity .1s;transition:opacity .1s;-webkit-box-shadow:0 .063em .375em rgba(5,5,5,0.16);box-shadow:0 .063em .375em rgba(5,5,5,0.16)}.FilterMenu__items--inn{max-height:19em;position:relative;margin-left:-1.45em;margin-right:-1.85em}.FilterMenu__items.scrollbar-visible::before{background-color:#f5f5f7;background-color:var(--secondary-background);display:block;content:"";position:absolute;top:0;right:0;bottom:0;width:.7em}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn{scrollbar-width:.5em;scrollbar-color:#e4e5e9 transparent;overflow-y:scroll;margin-right:-1.35em}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn::-webkit-scrollbar-track{background-color:transparent}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn::-webkit-scrollbar-thumb{background-color:#e4e5e9;border-radius:.625em;height:5em}.FilterMenu__items.scrollbar-visible .FilterMenu__items--inn::-webkit-scrollbar{width:.5em}.FilterMenu__items.active{display:block}.FilterMenu__items.visible{opacity:1}.FilterMenu__item{overflow:visible;position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-ms-flex-line-pack:center;align-content:center;margin-bottom:.25em;text-decoration:none !important}.FilterMenu__item:last-of-type{margin-bottom:0}.FilterMenu__item [type=checkbox]+label,.FilterMenu__item [type=radio]+label,a[href] .FilterMenu__item-title{line-height:1.4;padding:.5em 1em}.Filter{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.Filter .FilterMenu{margin-top:0;margin-left:.75em}.Filter .Category__content__description{margin-left:auto}}@media(min-width:768px) and (hover:hover){.FilterMenu__item:hover{background-color:#edeff3}}@media(min-width:1024px){.searchField input[type=search]{min-width:27rem}}@media(max-width:767px){.FilterMenu__title{display:none !important}.FilterMenu__item{margin-bottom:.143em}.FilterMenu__item [type=checkbox]+label,.FilterMenu__item [type=radio]+label{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu__item [type=checkbox]:checked+label,.FilterMenu__item [type=radio]:checked+label{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em #fa9531}.FilterMenu a[href]{display:block;margin-bottom:.143em}.FilterMenu a[href] .FilterMenu__item-title{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu a[href].active .FilterMenu__item-title{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em #fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-2 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left">  <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.live-agent.nl/academie/" href="https://www.live-agent.nl/academie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="nl-NL" onover-preload="1"><span itemprop="name">Academie</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Dankbrieven</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-dankbrieven">Dankbrieven</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>Leer hoe je professionele dankbrieven en -mails schrijft aan klanten, inclusief tips voor de juiste toon en opmaak, en wanneer welke vorm te gebruiken. Ontdek sjablonen en voorbeelden voor diverse situaties en het belang van personalisatie.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Categorieën:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.live-agent.nl/academie/#klantenwaardering" title="Klantenwaardering" hreflang="nl-NL" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#tag-solid"></use> </svg> Klantenwaardering </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-a-thank-you-email-or-a-thank-you-letter" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Een dankmail of een dankbrief?</span></a><a href="#h-how-to-write-a-customer-thank-you-letter" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Hoe schrijft u een dankbrief voor een klant?</span></a><a href="#h-1-gebruik-de-juiste-aanhef" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">1. Gebruik de juiste aanhef </span></a><a href="#h-2-blijf-bij-het-doel-van-de-brief" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">2. Blijf bij het doel van de brief </span></a><a href="#h-3-voeg-een-paar-vervolgregels-toe" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">3. Voeg een paar vervolgregels toe </span></a><a href="#h-4-voeg-uw-merk-toe" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">4. Voeg uw merk toe </span></a><a href="#h-5-gebruik-de-juiste-sluiting" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">5. Gebruik de juiste sluiting </span></a><a href="#h-6-eindig-met-een-handtekening" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">6. Eindig met een handtekening </span></a><a href="#h-customer-thank-you-letter-examples" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Voorbeelden van dankbrieven van klanten</span></a><a href="#h-1-thanking-long-term-customers-for-their-loyalty" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">1. Langdurige klanten bedanken voor hun loyaliteit</span></a><a href="#h-2-celebrating-a-company-milestone" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">2. Een bedrijfsmijlpaal vieren</span></a><a href="#h-3-showing-gratitude-at-the-end-of-the-year" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">3. Dankbaarheid tonen aan het einde van het jaar</span></a><a href="#h-discover-on-your-own" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Een traditionele dankbrief komt het snelst aan op de dag nadat u deze hebt verzonden. Maar wanneer een snelle follow-up nodig is, is email handiger." hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Ontdek het zelf</span></a></div></div></div></div>   <div class="compact-header__image"> <meta itemprop="image" content="https://www.live-agent.nl/app/themes/liveagent/assets/images/academy-category_customer-appreciation.jpg?ver=1.25.53"> <picture><img fetchpriority="high" src="https://www.live-agent.nl/app/themes/liveagent/assets/images/academy-category_customer-appreciation.jpg?ver=1.25.53" alt="Dankbrieven" class="compact-header__img" urlslab-id="28"></picture> <div class="compact-header__logo"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <img fetchpriority="high" src="https://www.live-agent.nl/wp/urlslab-download/35022433eaee8a730dc80368525a1c63/LiveAgent-academy-thank-you-letter.svg" alt="Academie" class="compact-header__logo-img" urlslab-id="29"> </div> </div>  </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords js-sidebar-sticky"> <div class="Signup__sidebar__title">Probeer het gratis</div> <div class="Signup__sidebar__subtitle">Geen verplichtingen</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Volledige naam" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="Email" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Bedrijfsnaam" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Kies een naam voor uw LiveAgent subdomein. De meeste mensen gebruiken hun bedrijfs-of teamnaam. </div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_sidebar_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="captchaFieldmain" class="Signup__sidebar__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__sidebar__submit urlslab-skip-keywords"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton" onclick="dataLayer.push({'Click data-id': 'startYourfreeAccountBtn'});"> <div class="WorkingPanel" style="display: none;"> <img class="gear-wheels" alt="gear wheels" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="30"> </div> <span>Start uw gratis account</span> </button> <div class="Signup__sidebar__terms"> <p>Door mij aan te melden, aanvaard ik <a title="Algemene voorwaarden" href="/algemene-voorwaarden/" hreflang="nl-NL" onover-preload="1">Algemene voorwaarden</a> en <a title="Privacybeleid" href="/privacy-beleid/" hreflang="nl-NL" onover-preload="1">Privacybeleid</a>.</p> </div> <div class="Signup__sidebar__reviews__title">Vertrouwd door de besten</div> <div class="Signup__sidebar__reviews"> <div class="Signup__sidebar__reviews--item"> <a href="/onderscheidingen/" title="G2 Crowd" hreflang="nl-NL" onover-preload="1"> <svg width="16" height="16" viewbox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" xml:space="preserve" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><path d="m11.275 11.399 1.801 3.04c-2.647 1.972-6.766 2.21-9.816-.06C-.249 11.764-.825 7.302 1.053 4.09 3.214.396 7.258-.421 9.861.178c-.07.149-1.63 3.296-1.63 3.296s-.123.007-.193.009a4.5 4.5 0 0 0-1.957.515c-1.368.694-2.294 2.004-2.47 3.495-.091.745.015 1.5.307 2.194a4.49 4.49 0 0 0 1.067 1.548 4.607 4.607 0 0 0 2.569 1.233 4.575 4.575 0 0 0 2.692-.413c.318-.155.588-.326.904-.562.041-.025.077-.057.125-.094Z" style="fill:#050505;fill-rule:nonzero"></path><path d="m11.281 2.442-.438-.419c-.085-.082-.166-.166-.253-.246-.031-.028-.067-.068-.067-.068l.042-.085c.165-.324.425-.56.734-.749.34-.209.737-.316 1.14-.306.516.01.996.135 1.4.471.299.248.452.564.479.94.045.634-.225 1.12-.761 1.459-.315.2-.654.354-.995.537a2.03 2.03 0 0 0-.532.372c-.161.183-.169.355-.169.355l2.44-.003v1.057h-3.766v-.102c-.015-.519.048-1.008.292-1.48.225-.433.575-.749.995-.993.323-.188.664-.348.988-.535.2-.116.341-.285.34-.53 0-.21-.158-.398-.383-.456a1.201 1.201 0 0 0-1.351.555l-.135.226ZM16 10.276l-2.056-3.454H9.875l-2.07 3.489h4.099l2.023 3.438L16 10.276Z" style="fill:#050505;fill-rule:nonzero"></path></svg> <span>4.8/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> <div class="Signup__sidebar__reviews--item"> <a href="/onderscheidingen/" title="Capterra" hreflang="nl-NL" onover-preload="1"> <svg width="60" height="16" viewbox="0 0 60 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2264_6990)"> <path d="M-0.401367 5.009H5.17006H8.55399V1.65186L-0.401367 5.009Z" fill="#B0B4BB"></path> <path d="M8.55371 1.65165V13.4999L12.7859 0.0712891L8.55371 1.65165Z" fill="#65676B"></path> <path d="M8.55385 5.00928H5.16992L8.55385 13.5004V5.00928Z" fill="#050505"></path> <path d="M-0.401367 5.00928L6.03613 7.18785L5.17006 5.00928H-0.401367Z" fill="#8C9097"></path> <path d="M20.1071 10.3843C20.0625 10.429 19.9732 10.4915 19.8661 10.5718C19.75 10.6433 19.5982 10.7147 19.4196 10.7951C19.2321 10.8665 19.0089 10.929 18.7411 10.9826C18.4732 11.0361 18.1696 11.0629 17.8304 11.0629C17.1696 11.0629 16.5982 10.9558 16.1161 10.7415C15.6339 10.5272 15.2321 10.2326 14.9196 9.84863C14.6071 9.4647 14.375 9.01828 14.2232 8.50042C14.0804 7.98256 14 7.41113 14 6.78613C14 6.16113 14.0804 5.58971 14.2411 5.06292C14.4018 4.53613 14.6429 4.08078 14.9554 3.69685C15.2768 3.31292 15.6696 3.00935 16.1518 2.79506C16.6339 2.58078 17.1964 2.47363 17.8393 2.47363C18.1607 2.47363 18.4464 2.50042 18.7054 2.56292C18.9643 2.61649 19.1875 2.68792 19.3839 2.76828C19.5804 2.84863 19.7321 2.92899 19.8661 3.00935C19.9911 3.09863 20.0893 3.17006 20.1518 3.22363C20.2232 3.28613 20.2857 3.36649 20.3393 3.45578C20.3929 3.54506 20.4196 3.64328 20.4196 3.75042C20.4196 3.91113 20.3571 4.08078 20.2321 4.24149C20.1071 4.4022 19.9732 4.55399 19.8304 4.69685C19.7321 4.59863 19.625 4.50042 19.5 4.39328C19.375 4.29506 19.2411 4.19685 19.0893 4.12542C18.9375 4.04506 18.7679 3.98256 18.5714 3.92899C18.375 3.87542 18.1607 3.84863 17.9286 3.84863C17.5089 3.84863 17.1607 3.92899 16.8839 4.09863C16.5982 4.26828 16.375 4.48256 16.2054 4.75935C16.0357 5.0272 15.9107 5.33971 15.8393 5.68792C15.7679 6.03613 15.7321 6.39328 15.7321 6.75042C15.7321 7.13435 15.7679 7.50042 15.8393 7.85756C15.9107 8.20578 16.0357 8.51828 16.2232 8.78613C16.4018 9.05399 16.6339 9.27721 16.9286 9.43792C17.2143 9.59863 17.5804 9.67899 18.0179 9.67899C18.25 9.67899 18.4554 9.6522 18.6518 9.5897C18.8482 9.53613 19.0179 9.46471 19.1607 9.38435C19.3036 9.30399 19.4375 9.21471 19.5446 9.12542C19.6518 9.03613 19.75 8.95578 19.8214 8.89328C19.8661 8.94685 19.9286 9.01828 19.9911 9.09863C20.0536 9.17899 20.1161 9.26828 20.1786 9.35756C20.2321 9.44685 20.2857 9.53613 20.3214 9.62542C20.3661 9.7147 20.3839 9.79506 20.3839 9.86649C20.3839 9.97363 20.3661 10.0629 20.3214 10.1343C20.2679 10.2058 20.1964 10.2951 20.1071 10.3843ZM26.4286 9.43792C26.4286 10.0897 26.5268 10.5629 26.7143 10.8576C26.5625 10.9111 26.4286 10.9558 26.3036 10.9826C26.1786 11.0093 26.0446 11.0183 25.9018 11.0183C25.6071 11.0183 25.3839 10.9647 25.2321 10.8486C25.0804 10.7326 24.9821 10.5718 24.9464 10.3576C24.7679 10.5451 24.5268 10.7058 24.2321 10.8397C23.9375 10.9736 23.5714 11.0361 23.1429 11.0361C22.9196 11.0361 22.6964 11.0093 22.4732 10.9468C22.25 10.8843 22.0536 10.7861 21.8661 10.6433C21.6875 10.5004 21.5357 10.3129 21.4196 10.0808C21.3036 9.84863 21.25 9.56292 21.25 9.22363C21.25 8.80399 21.3482 8.4647 21.5536 8.20578C21.7589 7.94685 22.0089 7.73256 22.3125 7.58078C22.6161 7.42899 22.9464 7.32185 23.3036 7.26828C23.6607 7.2147 23.9821 7.17006 24.2768 7.16113C24.375 7.15221 24.4732 7.15221 24.5625 7.15221H24.8304V6.92899C24.8304 6.61649 24.75 6.38435 24.5804 6.25935C24.4107 6.12542 24.1339 6.06292 23.7589 6.06292C23.4018 6.06292 23.0893 6.11649 22.8125 6.23256C22.5357 6.34863 22.2679 6.48256 22 6.62542C21.8839 6.48256 21.7946 6.33078 21.7232 6.16113C21.6518 5.99149 21.6161 5.86649 21.6161 5.78613C21.6161 5.67006 21.6786 5.56292 21.8036 5.45578C21.9286 5.34863 22.1071 5.25042 22.3304 5.17006C22.5536 5.08078 22.8036 5.01828 23.0982 4.96471C23.3839 4.91113 23.6875 4.88435 24.0089 4.88435C24.4554 4.88435 24.8304 4.92899 25.1339 5.01828C25.4464 5.10756 25.6964 5.25042 25.8839 5.43792C26.0804 5.62542 26.2143 5.86649 26.2946 6.14327C26.375 6.42899 26.4196 6.75935 26.4196 7.13435L26.4286 9.43792ZM24.8482 8.00935H24.6786C24.625 8.00935 24.5625 8.00935 24.5089 8.01827C24.3036 8.03613 24.0982 8.06292 23.9018 8.08971C23.6964 8.12542 23.5179 8.17899 23.3661 8.25935C23.2054 8.3397 23.0804 8.44685 22.9821 8.58078C22.8839 8.71471 22.8304 8.88435 22.8304 9.0897C22.8304 9.32185 22.8929 9.51828 23.0268 9.67899C23.1607 9.8397 23.3839 9.92006 23.6964 9.92006C23.8482 9.92006 24 9.9022 24.1429 9.85756C24.2857 9.81292 24.4018 9.75935 24.5089 9.69685C24.6161 9.63435 24.6964 9.56292 24.7589 9.48256C24.8214 9.40221 24.8482 9.33078 24.8482 9.26828V8.00935ZM29.5 5.58078C29.6339 5.42899 29.8393 5.26828 30.1161 5.10756C30.3929 4.94685 30.75 4.86649 31.1696 4.86649C31.4732 4.86649 31.7589 4.92006 32.0357 5.01828C32.3125 5.12542 32.5536 5.28613 32.7679 5.51827C32.9821 5.75042 33.1518 6.05399 33.2768 6.42899C33.4018 6.80399 33.4643 7.26828 33.4643 7.82185C33.4643 8.46471 33.3929 8.99149 33.2411 9.41113C33.0893 9.83078 32.9018 10.1522 32.6696 10.4022C32.4375 10.6433 32.1786 10.8129 31.8929 10.9111C31.6071 11.0093 31.3214 11.0629 31.0357 11.0629C30.7946 11.0629 30.5893 11.0361 30.4107 10.9826C30.2321 10.929 30.0804 10.8665 29.9643 10.804C29.8393 10.7415 29.75 10.6701 29.6786 10.6076C29.6161 10.5451 29.5714 10.5004 29.5536 10.4736V13.5093H27.875V5.04506C27.9196 5.03613 27.9643 5.02721 28.0268 5.01828C28.0804 5.00935 28.1339 5.00042 28.2054 5.00042C28.2679 5.00042 28.3482 4.99149 28.4375 4.99149C28.7143 4.99149 28.9464 5.03613 29.1339 5.12542C29.3304 5.2147 29.4554 5.36649 29.5 5.58078ZM31.7232 7.85756C31.7232 7.60756 31.7054 7.38435 31.6607 7.17006C31.6161 6.95577 31.5536 6.76828 31.4554 6.61649C31.3571 6.46471 31.2321 6.3397 31.0714 6.25042C30.9107 6.16113 30.7143 6.11649 30.4911 6.11649C30.1518 6.11649 29.9107 6.17899 29.7768 6.31292C29.6429 6.44685 29.5714 6.5897 29.5714 6.74149V9.35756C29.6339 9.42006 29.75 9.50042 29.9196 9.5897C30.0893 9.67899 30.2857 9.72363 30.5 9.72363C30.9196 9.72363 31.2232 9.56292 31.4196 9.23256C31.625 8.91113 31.7232 8.45578 31.7232 7.85756ZM34.7679 9.98256C34.7143 9.82185 34.6696 9.64328 34.6607 9.4647C34.6429 9.28613 34.6339 9.09863 34.6339 8.92006V3.19685C34.6875 3.18792 34.75 3.17899 34.8214 3.17006C34.875 3.16113 34.9375 3.1522 35.0089 3.1522C35.0714 3.1522 35.1429 3.14328 35.2054 3.14328C35.3393 3.14328 35.4643 3.15221 35.5982 3.17899C35.7321 3.20578 35.8482 3.25042 35.9554 3.33077C36.0625 3.4022 36.1518 3.50935 36.2143 3.63435C36.2768 3.75935 36.3125 3.92899 36.3125 4.13435V5.00935H38.0446V6.25935H36.3125V8.89328C36.3125 9.46471 36.5446 9.75042 37.0179 9.75042C37.1339 9.75042 37.2411 9.73256 37.3482 9.69685C37.4554 9.66113 37.5446 9.61649 37.625 9.57185C37.7054 9.52721 37.7768 9.48256 37.8393 9.42899C37.9018 9.37542 37.9464 9.3397 37.9732 9.32185C38.0982 9.50042 38.1875 9.66113 38.2589 9.79506C38.3214 9.92899 38.3571 10.054 38.3571 10.1701C38.3571 10.2772 38.3125 10.3843 38.2232 10.4915C38.1339 10.5986 38.0179 10.6879 37.8571 10.7772C37.6964 10.8665 37.5089 10.9379 37.2857 10.9915C37.0625 11.0451 36.8214 11.0718 36.5536 11.0718C36.0446 11.0718 35.6429 10.9736 35.3661 10.7772C35.0893 10.5629 34.8839 10.304 34.7679 9.98256ZM42.2946 9.82185C42.5 9.82185 42.6786 9.79506 42.8393 9.75042C43 9.70578 43.1339 9.6522 43.2589 9.58078C43.3839 9.51828 43.4911 9.44685 43.5804 9.36649C43.6696 9.28613 43.75 9.2147 43.8304 9.1522C43.9286 9.2772 44.0357 9.43792 44.1429 9.62542C44.25 9.82185 44.3036 9.97363 44.3036 10.0986C44.3036 10.2772 44.1964 10.4468 43.9911 10.5897C43.8214 10.7236 43.5714 10.8308 43.2589 10.929C42.9464 11.0272 42.5714 11.0718 42.1429 11.0718C41.7589 11.0718 41.375 11.0183 41 10.9201C40.625 10.8218 40.2946 10.6522 40 10.4022C39.7054 10.1522 39.4732 9.82185 39.2946 9.41113C39.1161 8.99149 39.0268 8.47363 39.0268 7.8397C39.0268 7.32185 39.1071 6.87542 39.2679 6.50042C39.4286 6.12542 39.6429 5.81292 39.9107 5.57185C40.1786 5.32185 40.4821 5.14327 40.8214 5.0272C41.1607 4.91113 41.5 4.85756 41.8571 4.85756C42.3214 4.85756 42.7054 4.92899 43.0268 5.07185C43.3482 5.2147 43.6071 5.41113 43.8125 5.6522C44.0179 5.89327 44.1607 6.17006 44.25 6.48256C44.3393 6.79506 44.3839 7.12542 44.3839 7.47363V7.64328C44.3839 7.70578 44.3839 7.7772 44.375 7.84863C44.375 7.92006 44.3661 7.99149 44.3661 8.06292C44.3661 8.13435 44.3571 8.18792 44.3482 8.23256H40.7054C40.7411 8.68792 40.875 9.06292 41.125 9.35756C41.3661 9.67006 41.7589 9.82185 42.2946 9.82185ZM42.8571 7.32185C42.8571 6.92899 42.7768 6.60756 42.625 6.35756C42.4732 6.10756 42.1964 5.99149 41.8036 5.99149C41.4643 5.99149 41.1964 6.10756 40.9911 6.3397C40.7857 6.57185 40.6875 6.9022 40.6875 7.32185H42.8571ZM47.2946 5.60756C47.3482 5.53613 47.4107 5.45578 47.4911 5.36649C47.5714 5.27721 47.6696 5.19685 47.7946 5.12542C47.9107 5.05399 48.0446 4.99149 48.1875 4.93792C48.3304 4.89327 48.4821 4.86649 48.6518 4.86649C48.75 4.86649 48.8571 4.87542 48.9643 4.89327C49.0714 4.91113 49.1786 4.93792 49.2768 4.98256C49.375 5.0272 49.4464 5.0897 49.5089 5.17006C49.5625 5.25042 49.5982 5.33971 49.5982 5.45578C49.5982 5.63435 49.5536 5.8397 49.4643 6.07185C49.375 6.30399 49.2857 6.50042 49.1964 6.67006C49.0536 6.55399 48.9196 6.46471 48.7768 6.40221C48.6339 6.33971 48.4732 6.31292 48.2857 6.31292C48.0268 6.31292 47.8125 6.38435 47.6429 6.53613C47.4732 6.68792 47.3839 6.85756 47.3839 7.07185V11.0629H45.7054V5.04506C45.75 5.03613 45.7946 5.02721 45.8571 5.01828C45.9107 5.00935 45.9643 5.00042 46.0268 5.00042C46.0893 5.00042 46.1696 4.99149 46.2589 4.99149C46.5179 4.99149 46.75 5.04506 46.9464 5.14328C47.125 5.24149 47.2411 5.39327 47.2946 5.60756ZM52.0625 5.60756C52.1161 5.53613 52.1786 5.45578 52.2589 5.36649C52.3393 5.27721 52.4375 5.19685 52.5625 5.12542C52.6786 5.05399 52.8125 4.99149 52.9554 4.93792C53.0982 4.89327 53.25 4.86649 53.4196 4.86649C53.5179 4.86649 53.625 4.87542 53.7321 4.89327C53.8393 4.91113 53.9464 4.93792 54.0446 4.98256C54.1429 5.0272 54.2143 5.0897 54.2768 5.17006C54.3304 5.25042 54.3661 5.33971 54.3661 5.45578C54.3661 5.63435 54.3214 5.8397 54.2322 6.07185C54.1429 6.30399 54.0536 6.50042 53.9643 6.67006C53.8214 6.55399 53.6875 6.46471 53.5446 6.40221C53.4018 6.33971 53.2411 6.31292 53.0536 6.31292C52.7946 6.31292 52.5804 6.38435 52.4107 6.53613C52.2411 6.68792 52.1518 6.85756 52.1518 7.07185V11.0629H50.4732V5.04506C50.5179 5.03613 50.5625 5.02721 50.625 5.01828C50.6786 5.00935 50.7322 5.00042 50.7947 5.00042C50.8572 5.00042 50.9375 4.99149 51.0268 4.99149C51.2857 4.99149 51.5179 5.04506 51.7143 5.14328C51.8929 5.24149 52.0179 5.39327 52.0625 5.60756ZM60.0714 9.43792C60.0714 10.0897 60.1696 10.5629 60.3571 10.8576C60.2054 10.9111 60.0714 10.9558 59.9464 10.9826C59.8214 11.0093 59.6875 11.0183 59.5447 11.0183C59.25 11.0183 59.0268 10.9647 58.875 10.8486C58.7232 10.7326 58.625 10.5718 58.5893 10.3576C58.4107 10.5451 58.1696 10.7058 57.875 10.8397C57.5804 10.9736 57.2143 11.0361 56.7857 11.0361C56.5625 11.0361 56.3393 11.0093 56.1161 10.9468C55.8929 10.8843 55.6964 10.7861 55.5089 10.6433C55.3304 10.5004 55.1786 10.3129 55.0625 10.0808C54.9464 9.84863 54.8929 9.56292 54.8929 9.22363C54.8929 8.80399 54.9911 8.4647 55.1964 8.20578C55.4018 7.94685 55.6518 7.73256 55.9554 7.58078C56.2589 7.42899 56.5893 7.32185 56.9464 7.26828C57.3036 7.2147 57.625 7.17006 57.9196 7.16113C58.0179 7.15221 58.1161 7.15221 58.2054 7.15221H58.4732V6.92899C58.4732 6.61649 58.3929 6.38435 58.2232 6.25935C58.0536 6.12542 57.7768 6.06292 57.4018 6.06292C57.0447 6.06292 56.7321 6.11649 56.4554 6.23256C56.1786 6.34863 55.9107 6.48256 55.6429 6.62542C55.5268 6.48256 55.4375 6.33078 55.3661 6.16113C55.2946 5.99149 55.2589 5.86649 55.2589 5.78613C55.2589 5.67006 55.3214 5.56292 55.4464 5.45578C55.5714 5.34863 55.75 5.25042 55.9732 5.17006C56.1964 5.08078 56.4464 5.01828 56.7411 4.96471C57.0268 4.91113 57.3304 4.88435 57.6518 4.88435C58.0982 4.88435 58.4732 4.92899 58.7768 5.01828C59.0893 5.10756 59.3393 5.25042 59.5268 5.43792C59.7232 5.62542 59.8571 5.86649 59.9375 6.14327C60.0179 6.42899 60.0625 6.75935 60.0625 7.13435L60.0714 9.43792ZM58.4911 8.00935H58.3214C58.2679 8.00935 58.2054 8.00935 58.1518 8.01827C57.9464 8.03613 57.7411 8.06292 57.5446 8.08971C57.3393 8.12542 57.1607 8.17899 57.0089 8.25935C56.8482 8.3397 56.7232 8.44685 56.625 8.58078C56.5268 8.71471 56.4732 8.88435 56.4732 9.0897C56.4732 9.32185 56.5357 9.51828 56.6696 9.67899C56.8036 9.8397 57.0268 9.92006 57.3393 9.92006C57.4911 9.92006 57.6429 9.9022 57.7857 9.85756C57.9286 9.81292 58.0446 9.75935 58.1518 9.69685C58.2589 9.63435 58.3393 9.56292 58.4018 9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="articleBody"> <div class="qu-HowTo" itemscope itemtype="https://schema.org/HowTo" data-list="f08a4658-156a-4482-8fa9-3cb6a09c25cb"> <meta itemprop="supply" content="Customer service department"> <meta itemprop="tool" content="Letters"> <meta itemprop="totalTime" content="PT10M"> <span itemprop="name" style="display:none">Dankbrieven</span><h2 class="wp-block-heading" id="h-a-thank-you-email-or-a-thank-you-letter">Een dankmail of een dankbrief?</h2> <p>Gezien de grootte en het type bedrijf dat u runt, evenals het aantal klanten dat u wilt bedanken, kunt u kiezen voor email of gedrukte dankbrieven (verzonden via de gewone post). Enkele factoren waarmee rekening moet worden gehouden bij het kiezen tussen de twee zijn:</p> <ul class="wp-block-list"> <li><strong>Tijdstip van bezorging: </strong>Een traditionele brief arriveert het snelst op de dag nadat u deze heeft verzonden. Als de timing niet cruciaal is, kunt u een brief sturen. Maar als een snelle follow-up nodig is – zoals het bedanken van een klant voor een aankoop – zal de e-mail handiger zijn.</li> <li><strong>Mate van formaliteit</strong>: aangezien e-mails in de zakenwereld als minder formeel worden beschouwd dan brieven, kunt u, als u liever een formele communicatie met klanten onderhoudt, kiezen voor brieven.</li> <li><strong>De inhoud van het bericht</strong>: via e-mail kunt u afbeeldingen, afbeeldingen, video’s, links toevoegen of bestanden bijvoegen. Als u wilt dat uw bedankbericht creatiever is dan een gewone tekst, is e-mail een goed gedaan.</li> <li><strong>Budgetbeperkingen</strong>: het verzenden van e-mails is goedkoper, het verzenden van brieven brengt extra kosten met zich mee (papier, drukwerk, postkosten). Voor een mondiaal bedrijf met klanten over de hele wereld kan e-mail de enige redelijke optie zijn.</li> </ul> <figure class="wp-block-image aligncenter size-large no-borders"><a href="https://www.liveagent.com/app/uploads/2022/03/ticketing_tickets_tab-scaled.jpg" data-lightbox="gallery" title="App - Uploads - 2022 - 03 - Ticketing Tickets Tab Scaled.jpg" onover-preload="1"><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/9d96e52364fec570b3cbf29de1c87f93/ticketing_tickets_tab-1024x637.jpg.webp 1024w, https://www.live-agent.nl/wp/urlslab-download/fc26f92a7b368500274847f54810cec8/ticketing_tickets_tab-300x187.jpg.webp 300w, https://www.live-agent.nl/wp/urlslab-download/e50013e7c67f56874f235d6b01098eec/ticketing_tickets_tab-768x478.jpg.webp 768w, https://www.live-agent.nl/wp/urlslab-download/3d1294737c05c7ca64da04c2df1544bd/ticketing_tickets_tab-80x50.jpg.webp 80w, https://www.live-agent.nl/wp/urlslab-download/48da8d834e1829702bbda2d6769fd450/ticketing_tickets_tab-40x25.jpg.webp 40w, https://www.live-agent.nl/wp/urlslab-download/b050f016e7d9471702327d93dce72e7a/ticketing_tickets_tab-538x335.jpg.webp 538w, https://www.live-agent.nl/wp/urlslab-download/26ceaa60e778ffcdd859fbe3b6402280/ticketing_tickets_tab-643x400.jpg.webp 643w, https://www.live-agent.nl/wp/urlslab-download/7750211f47630e5fda74bfab47c5fd0d/ticketing_tickets_tab-185x115.jpg.webp 185w, https://www.live-agent.nl/wp/urlslab-download/5048b300221087c30541015c3fbb5824/ticketing_tickets_tab-110x68.jpg.webp 110w, https://www.live-agent.nl/wp/urlslab-download/cb87ed328988f2e5263d9f3f25c56f58/ticketing_tickets_tab-485x302.jpg.webp 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/31b1f161d19a0e37878b3239ef2997be/ticketing_tickets_tab-1024x637.jpg 1024w, https://www.live-agent.nl/wp/urlslab-download/8eac176c6d37c1ac04fc9054fd75af13/ticketing_tickets_tab-300x187.jpg 300w, https://www.live-agent.nl/wp/urlslab-download/ee94c8fd2278d6466c81338dc9993b81/ticketing_tickets_tab-768x478.jpg 768w, https://www.live-agent.nl/wp/urlslab-download/c6a4189593442c5d70a7e2f326ff4309/ticketing_tickets_tab-80x50.jpg 80w, https://www.live-agent.nl/wp/urlslab-download/5747fd6cb2edd8af7fa3c6a91ffaceaf/ticketing_tickets_tab-40x25.jpg 40w, https://www.live-agent.nl/wp/urlslab-download/d88ab8c015fdbde8530df499dd7d792a/ticketing_tickets_tab-538x335.jpg 538w, https://www.live-agent.nl/wp/urlslab-download/07d36baabb937f4969b4c11231af626f/ticketing_tickets_tab-643x400.jpg 643w, https://www.live-agent.nl/wp/urlslab-download/9c546c0b218d41738f1c1cea3908a223/ticketing_tickets_tab-185x115.jpg 185w, https://www.live-agent.nl/wp/urlslab-download/06fa994fa557ac5fbb116fc7ae5d0617/ticketing_tickets_tab-110x68.jpg 110w, https://www.live-agent.nl/wp/urlslab-download/539f4e2826b5b2174a03b708c95c17b4/ticketing_tickets_tab-485x302.jpg 485w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/9d96e52364fec570b3cbf29de1c87f93/ticketing_tickets_tab-1024x637.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="637" alt="LiveAgent tickets overzicht mockup" class="wp-image-634316" data-src="https://www.live-agent.nl/wp/urlslab-download/31b1f161d19a0e37878b3239ef2997be/ticketing_tickets_tab-1024x637.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a></figure> <h2 class="wp-block-heading" id="h-how-to-write-a-customer-thank-you-letter">Hoe schrijft u een dankbrief voor een klant?</h2> <p>Elke <a href="https://www.live-agent.nl/academie/klantenwaardering/" title="Klantenwaardering kan worden gedefinieerd als een maatstaf voor de inspanningen van een bedrijf voor zijn klanten. Lees meer over hoe u uw klanten kunt waarderen." hreflang="nl-NL" onover-preload="1">klantenwaardering</a>-brief moet over het algemeen in een meer formele stijl zijn gestructureerd dan een email, en moet altijd bepaalde elementaire bedankbriefcomponenten bevatten. Hieronder vindt u enkele handige tips voor het maken van een perfecte bedankbrief aan uw klanten:</p> <div class="qu-HowToItem" data-howtoitem="80b28363-2ee8-49d8-8058-ca2f2d559965" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-1-gebruik-de-juiste-aanhef">1. Gebruik de juiste aanhef </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.live-agent.nl/academie/dankbrieven/#1-gebruik-de-juiste-aanhef"> <meta itemprop="name" content="1. Gebruik de juiste aanhef"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>gebruik meer formele begroetingen zoals; “<em>Geachte heer/mevrouw. Carter</em>,” of “<em>Beste John</em>,”. Informele begroetingen zoals; ‘<em>Hallo</em>‘, ‘<em>Groeten</em>‘ of ‘<em>Hallo</em>‘ moeten worden vermeden. Controleer ook de spelling van de naam van de ontvanger, anders loop je vanaf het begin het risico een slechte indruk te maken.</p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="b58d87b6-580f-4da8-939d-074132fa2363" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-2-blijf-bij-het-doel-van-de-brief">2. Blijf bij het doel van de brief </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.live-agent.nl/academie/dankbrieven/#2-blijf-bij-het-doel-van-de-brief"> <meta itemprop="name" content="2. Blijf bij het doel van de brief"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>Het enige doel van een bedankbrief is het tonen van waardering en het uiten van dankbaarheid aan trouwe klanten. Weersta de verleiding om uw bedrijf opnieuw te pitchen. Noem geen aanstaande verkopen, speciale aanbiedingen, nieuwe producten of iets anders dat als een advertentie kan worden beschouwd. Omdat het de klant zou kunnen afleiden van uw eerste punt.</p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="aa79ae08-335f-4495-8c4f-90c3211639e0" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-3-voeg-een-paar-vervolgregels-toe">3. Voeg een paar vervolgregels toe </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.live-agent.nl/academie/dankbrieven/#3-voeg-een-paar-vervolgregels-toe"> <meta itemprop="name" content="3. Voeg een paar vervolgregels toe"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>Nadat u een klant heeft bedankt voor zijn of haar aankoop, kunt u overwegen een vervolgverklaring toe te voegen waaruit blijkt dat u aandacht heeft voor de behoeften van de klant. Het kan zijn dat u vermeldt dat u altijd beschikbaar bent als ze vragen of opmerkingen hebben over uw producten of diensten. Of vraag gewoon of u iets kunt doen om hun tevredenheid te vergroten.</p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="3151fc63-b47a-436d-b873-9e2116d773c1" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-4-voeg-uw-merk-toe">4. Voeg uw merk toe </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.live-agent.nl/academie/dankbrieven/#4-voeg-uw-merk-toe"> <meta itemprop="name" content="4. Voeg uw merk toe"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>Om een brief er professioneel uit te laten zien, moet u een briefhoofd gebruiken dat uw bedrijfsnaam, logo of andere merkinformatie kan bevatten. Een goed ontworpen briefhoofd zorgt ervoor dat een brief er uniek uitziet, zorgt voor zichtbaarheid van uw merk, helpt de authenticiteit ervan bij de ontvanger te verifiëren en creëert een algehele professionele indruk. </p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="c8bed206-e149-4b59-aa9d-13f8805c10e5" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-5-gebruik-de-juiste-sluiting">5. Gebruik de juiste sluiting </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.live-agent.nl/academie/dankbrieven/#5-gebruik-de-juiste-sluiting"> <meta itemprop="name" content="5. Gebruik de juiste sluiting"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>Bij het afsluiten van een bedankbrief is het belangrijk om een gepast respectvol en professioneel woord of zin te gebruiken. U kunt de meest gebruikte “<em>Met vriendelijke groet</em>” of “<em>Met vriendelijke groet</em>” of iets persoonlijker “<em>Met vriendelijke groet</em>“, “<em>Uw respectvol</em>”, “<em>Beste wensen</em>”, “<em>Met waardering</em>” of “<em>Dankbaar</em>”. Afsluitingen zoals “<em>Always</em>“, “<em>Proost</em>“, “<em>Love</em>” of “<em>Take care</em>” worden als te informeel beschouwd voor zakelijke brieven en moet worden vermeden.</p> </div> </div> </div> <div class="qu-HowToItem" data-howtoitem="1681e57b-cff1-447d-af54-50fd779c29ae" itemprop="step" itemscope itemtype="https://schema.org/HowToSection"> <div class="qu-HowToItem__header"> <h3 id="h-6-eindig-met-een-handtekening">6. Eindig met een handtekening </h3> </div> <div class="qu-HowToItem__content" itemprop="itemListElement" itemscope itemtype="https://schema.org/HowToStep"> <div class="qu-HowToItem__content--inn" itemprop="text"> <meta itemprop="url" content="https://www.live-agent.nl/academie/dankbrieven/#6-eindig-met-een-handtekening"> <meta itemprop="name" content="6. Eindig met een handtekening"><meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-letter.svg"> <p>Hoewel het een uitdaging kan zijn om bedankbrieven persoonlijk te laten lijken voor grote bedrijven, kan het toevoegen van een handtekening onderaan de brief helpen om op zijn minst een zekere mate van personalisatie toe te voegen. Hoewel het misschien niet altijd mogelijk is om een handgeschreven handtekening toe te voegen, zal zelfs een gedrukte handtekening er altijd beter uitzien dan alleen een getypte naam.</p> </div> </div> </div> <h2 class="wp-block-heading" id="h-customer-thank-you-letter-examples">Voorbeelden van dankbrieven van klanten</h2> <h3 class="wp-block-heading" id="h-1-thanking-long-term-customers-for-their-loyalty">1. Langdurige klanten bedanken voor hun loyaliteit</h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Dear Mr. ****,<br> We want you to know how much we appreciate your business since you have been our loyal customer for the last three years. We understand that you have many options in the marketplace, and are pleased that you have still made (Company Name) your premier choice. <p>It is customers like you that help keep our lights on, and we couldn’t be more grateful!</p> <p>Your honest suggestions and feedback is a vital part of our growth. If there is anything we can do to make your experience with us better, please let us know.</p> <p>Best regards<br> ****<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopiëren naar het klembord</span></button> </div> <h3 class="wp-block-heading" id="h-2-celebrating-a-company-milestone">2. Een bedrijfsmijlpaal vieren</h3> <div class="Copy"> <div class="textarea-pseudo"> <p>Dear ****,<br> This year (Company Name) is celebrating the 10th anniversary, and we would like to thank you for making this happened! The growth and success we’ve experienced over all these years are because of customers like you, who faithfully support our business.</p> <p>Speaking on behalf of the company, we hope that you have enjoyed the enhanced quality of our services. We will continue our efforts to meet your requirements and expectations in the future as well.</p> <p>We truly appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.<br> Gratefully,<br> ****<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopiëren naar het klembord</span></button> </div> <h3 class="wp-block-heading" id="h-3-showing-gratitude-at-the-end-of-the-year">3. Dankbaarheid tonen aan het einde van het jaar</h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Dear Ms. ****, <p>As the year winds down, we would like to take this chance to say thank you for choosing our business! You are one of our most highly valued customers and it has been a sincere pleasure serving you this year.</p> <p>We always strive to exceed our customers’ expectations and meet their requirements. Let us know if there is anything we can ever do to assist you further.</p> <p>From all of us at (Company Name), we wish you and your loved ones a safe and happy New Year!<br> With appreciation,<br> ****<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopiëren naar het klembord</span></button> </div> <p>De bovenstaande voorbeelden zullen u in staat stellen om eenvoudig klantendankbrieven te maken. U kunt zelfs meer emails bekijken om uw <a href="https://www.live-agent.nl/academie/helpdesk-versus-servicedesk/" title="Weet u het verschil tussen de helpdesk en de servicedesk? Ontdek de definitie van elk en ontdek waarom ze niet hetzelfde zijn." hreflang="nl-NL" onover-preload="1">helpdesk</a> voorbeeldberichten te versterken, zodat uw medewerkers alle klantcommunicatie efficiënt kunnen afhandelen.</p> <h2 class="wp-block-heading" id="h-discover-on-your-own">Ontdek het zelf</h2> <p>Kennis is belangrijk, maar alleen als het in de praktijk wordt gebracht. Test alles in onze academie in de <a href="https://www.live-agent.nl/klantenservicesoftware/" title="Klantenservicesoftware combineert een krachtige inbox, live chat, callcenter en een klantenportaal. Kies de juiste voor uw behoeften." hreflang="nl-NL" onover-preload="1">LiveAgent</a>.</p> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.live-agent.nl/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Try out LiveAgent for FREE</p> <p class="BlockDiscover__text">Handle all customer inquiries from one interface. Start improving your customer service with a 30-day free trial right away!</p> <div class="BlockDiscover__buttons"> <a href="https://www.live-agent.nl/proef/" class="Button Button--knockout" urlslab_href_old="/trial/" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>FREE TRIAL</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Meer weten over LiveAgent? Vraag een gratis demo aan om meer te weten te komen over LiveAgent en hoe het u kan helpen slagen." hreflang="nl-NL" onover-preload="1"> <span>Plan een demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.live-agent.nl/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> </div> <div class="Urlslab-Faq urlslab-skip-faq" itemscope="" itemtype="https://schema.org/FAQPage"><h2 id="h-frequently-asked-questions">Frequently Asked Questions</h2><ul class="Urlslab-Faq__items"><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-bedankmail-of-bedankbrief">Bedankmail of bedankbrief?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Denk na over de grootte en het type bedrijf dat u runt, evenals het aantal klanten aan wie u dankbaarheid wilt uiten. Als u een bedrijf bent met een groot aantal klanten, zijn de bedankmails wellicht een efficiëntere keuze. Een bedankbrief wordt echter altijd meer gewaardeerd.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-met-welke-factoren-moet-u-rekening-houden-voordat-u-een-bedankbrief-verstuurt">Met welke factoren moet u rekening houden voordat u een bedankbrief verstuurt?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Voordat u een bedankbrief stuurt, moet u een aantal belangrijke factoren bekijken, zoals de timing van de bezorging, de mate van formaliteit en de inhoud van het bericht, omdat deze allemaal van invloed kunnen zijn op de uitkomst.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-hoe-schrijft-u-een-professionele-bedankbrief-voor-klanten">Hoe schrijft u een professionele bedankbrief voor klanten?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Elke klantenwaarderingsbrief moet over het algemeen in een meer formele stijl zijn gestructureerd dan een email en moet altijd bepaalde elementaire bedankbriefcomponenten bevatten.</p></div></div></li></ul></div> <div class="Post__buttons"> <a href="/academie/" class="Button Button--outline Button--back" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="nl-NL" onover-preload="1"><span>Terug naar academie</span></a> <a href="/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>Maak een GRATIS account aan</span> </a> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Gerelateerde artikels</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.nl/email-sjablonen/klantenwaardering/" title="Pas onze sjablonen voor klantenwaardering rechtstreeks in LiveAgent aan en sla ze op. Emails met waardering versturen was nog nooit zo eenvoudig!" hreflang="nl-NL" onover-preload="1"><img alt="Pas onze sjablonen voor klantenwaardering rechtstreeks in LiveAgent aan en sla ze op. Emails met waardering versturen was nog nooit zo eenvoudig!" data-src="https://assets.flowhunt.io/screenshots/be7d19fae179e909/3eaab9e19090ec1c/1729087734_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.nl/email-sjablonen/klantenwaardering/" title="Pas onze sjablonen voor klantenwaardering rechtstreeks in LiveAgent aan en sla ze op. Emails met waardering versturen was nog nooit zo eenvoudig!" hreflang="nl-NL" onover-preload="1">Emailsjablonen voor klantenwaardering</a></p><p class="urlslab-rel-res-item-summary">Verhoog klantentevredenheid en loyaliteit met onze gratis emailsjablonen voor klantenwaardering van LiveAgent. Ontdek hoe goed getimede bedankmails de betrokkenheid stimuleren en mond-tot-mondreclame bevorderen. Start vandaag nog uw gratis account!</p><a href="https://www.live-agent.nl/email-sjablonen/klantenwaardering/" title="Pas onze sjablonen voor klantenwaardering rechtstreeks in LiveAgent aan en sla ze op. Emails met waardering versturen was nog nooit zo eenvoudig!" class="urlslab-rel-res-item-arrow" hreflang="nl-NL" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.nl/academie/bedank-emails/" title="Klantenwaardering, zoals bedank mails, worden door bedrijven strategisch gebruikt om persoonlijke klantenrelaties te versterken." hreflang="nl-NL" onover-preload="1"><img alt="Klantenwaardering, zoals bedank mails, worden door bedrijven strategisch gebruikt om persoonlijke klantenrelaties te versterken." data-src="https://assets.flowhunt.io/screenshots/be7d19fae179e909/428dd77ac5355564/1729071094_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.nl/academie/bedank-emails/" title="Klantenwaardering, zoals bedank mails, worden door bedrijven strategisch gebruikt om persoonlijke klantenrelaties te versterken." hreflang="nl-NL" onover-preload="1">Bedank emails</a></p><p class="urlslab-rel-res-item-summary">Ontdek hoe je effectieve bedankmails kunt schrijven om klantrelaties te versterken met strategische klantwaardering. Leer wanneer te sturen, krijg sjablonen en volg 10 essentiële stappen voor een professionele en persoonlijke touch. Bezoek voor tips en voorbeelden voor verschillende situaties!</p><a href="https://www.live-agent.nl/academie/bedank-emails/" title="Klantenwaardering, zoals bedank mails, worden door bedrijven strategisch gebruikt om persoonlijke klantenrelaties te versterken." class="urlslab-rel-res-item-arrow" hreflang="nl-NL" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.nl/email-sjablonen/ecommerce-bedankt/" title="Bekijk ecommerce emailsjablonen voor bedankjes die u zullen helpen vertrouwen op te bouwen bij zowel nieuwe als bestaande klanten. Kopieer en plak gratis!" hreflang="nl-NL" onover-preload="1"><img alt="Bekijk ecommerce emailsjablonen voor bedankjes die u zullen helpen vertrouwen op te bouwen bij zowel nieuwe als bestaande klanten. Kopieer en plak gratis!" data-src="https://www.live-agent.nl/wp/urlslab-download/1072cd8d6d9d45f690a76f646a8751ab/1729078533_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.nl/email-sjablonen/ecommerce-bedankt/" title="Bekijk ecommerce emailsjablonen voor bedankjes die u zullen helpen vertrouwen op te bouwen bij zowel nieuwe als bestaande klanten. Kopieer en plak gratis!" hreflang="nl-NL" onover-preload="1">Ecommerce dankemailsjablonen</a></p><p class="urlslab-rel-res-item-summary">Bekijk ecommerce emailsjablonen voor bedankjes die u zullen helpen vertrouwen op te bouwen bij zowel nieuwe als bestaande klanten. Kopieer en plak gratis!</p><a href="https://www.live-agent.nl/email-sjablonen/ecommerce-bedankt/" title="Bekijk ecommerce emailsjablonen voor bedankjes die u zullen helpen vertrouwen op te bouwen bij zowel nieuwe als bestaande klanten. Kopieer en plak gratis!" class="urlslab-rel-res-item-arrow" hreflang="nl-NL" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.nl/academie/klantenwaardering/" title="Klantenwaardering kan worden gedefinieerd als een maatstaf voor de inspanningen van een bedrijf voor zijn klanten. Lees meer over hoe u uw klanten kunt waarderen." hreflang="nl-NL" onover-preload="1"><img alt="Klantenwaardering kan worden gedefinieerd als een maatstaf voor de inspanningen van een bedrijf voor zijn klanten. Lees meer over hoe u uw klanten kunt waarderen." data-src="https://assets.flowhunt.io/screenshots/be7d19fae179e909/5308eccb969b8b99/1728992119_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.nl/academie/klantenwaardering/" title="Klantenwaardering kan worden gedefinieerd als een maatstaf voor de inspanningen van een bedrijf voor zijn klanten. Lees meer over hoe u uw klanten kunt waarderen." hreflang="nl-NL" onover-preload="1">Inleiding tot klantenwaardering</a></p><p class="urlslab-rel-res-item-summary">Klantenwaardering kan worden gedefinieerd als een maatstaf voor de inspanningen van een bedrijf voor zijn klanten. Lees meer over hoe u uw klanten kunt waarderen.</p><a href="https://www.live-agent.nl/academie/klantenwaardering/" title="Klantenwaardering kan worden gedefinieerd als een maatstaf voor de inspanningen van een bedrijf voor zijn klanten. Lees meer over hoe u uw klanten kunt waarderen." class="urlslab-rel-res-item-arrow" hreflang="nl-NL" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/proef/" class="Button Button--full" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Meer weten over LiveAgent? Vraag een gratis demo aan om meer te weten te komen over LiveAgent en hoe het u kan helpen slagen." hreflang="nl-NL" onover-preload="1"> <span>Plan een demo</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/onderscheidingen/" title="Capterra" hreflang="nl-NL" onover-preload="1"> <img alt="Capterra" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/onderscheidingen/" title="G2 Crowd" hreflang="nl-NL" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/onderscheidingen/" title="GetApp" hreflang="nl-NL" onover-preload="1"> <img alt="GetApp" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/logo_getapp.svg?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#star-solid"></use></svg> </div> </li> </ul> </div> <div class="GoodHands__image"> <picture><img alt="Plan een demo" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/goodhands_image.png?ver=1.25.53" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.live-agent.nl/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-24 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="40">LiveAgent</div><div class="menu-footer-top-liveagent-dutch-container"><ul id="menu-footer-top-liveagent-dutch" class="menu"><li id="menu-item-209252"><a href="https://www.live-agent.nl/demo/" title="Meer weten over LiveAgent? Vraag een gratis demo aan om meer te weten te komen over LiveAgent en hoe het u kan helpen slagen." hreflang="nl-NL" onover-preload="1">Demo</a></li> <li id="menu-item-932482"><a href="/prijzen/" title="LiveAgent-abonnementen beginnen bij €15/agent/maand en omvatten emailticketing, live chatfunctie, kennisbank en meer. Het volledige pakket is beschikbaar voor €69/agent/maand." hreflang="nl-NL" onover-preload="1">Prijzen</a></li> <li id="menu-item-161336"><a href="/functies/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="nl-NL" onover-preload="1">Functies</a></li> <li id="menu-item-161335"><a href="/integraties/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="nl-NL" onover-preload="1">Integraties</a></li> <li id="menu-item-161331"><a href="https://www.live-agent.nl/alternatieven/" title="Vergelijk helpdesksoftware en ontdek waarom LiveAgent het beste alternatief is met geen installatiekosten, 24/7 klantenservice, en geen kredietkaart nodig. Start je gratis proefperiode van 30 dagen en ervaar zelf de 175+ functies, zoals emailticketing, live chat en callcenter. Beoordeeld door toonaangevende platforms en gebruikt door bedrijven zoals Forbes en Airbus. Probeer LiveAgent nu en verbeter je klantenservice moeiteloos!" hreflang="nl-NL" onover-preload="1">Alternatieven</a></li> <li id="menu-item-818032"><a href="https://www.liveagent.com/tour/" title="Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service." hreflang="en-US" onover-preload="1">Rondleiding</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-25 widget_nav_menu"><div class="Footer__top__column__title h5">Ondersteuning</div><div class="menu-footer-top-support-dutch-container"><ul id="menu-footer-top-support-dutch" class="menu"><li id="menu-item-161337"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Ondersteuningsportaal</a></li> <li id="menu-item-161344"><a href="https://www.live-agent.nl/migratie/" title="LiveAgent migratie is eenvoudig met onze voorgebouwde plugins. Beschikbaar in 43 verschillende talen en ondersteunt taalaanpasbare widgets." hreflang="nl-NL" onover-preload="1">Datamigratie</a></li> <li id="menu-item-161338"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Systeemstatus</a></li> <li id="menu-item-161339"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Wijzigingslogboek</a></li> <li id="menu-item-161346"><a href="https://www.live-agent.nl/verzoek-om-voorstel/" title="Wil je concrete antwoorden op specifieke vragen die je hebt over onze software? Neem contact met ons op en wij zullen meteen op je terugkomen met de antwoorden." hreflang="nl-NL" onover-preload="1">Verzoek offerte</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-26 widget_nav_menu"><div class="Footer__top__column__title h5">Bedrijf</div><div class="menu-footer-top-company-dutch-container"><ul id="menu-footer-top-company-dutch" class="menu"><li id="menu-item-453635"><a href="https://www.live-agent.nl/over-ons/over-liveagent/" title="Elk succesvol bedrijf is ergens begonnen. Bekijk onze geschiedenis en leer meer over de missie, visie en waarden van ons bedrijf." hreflang="nl-NL" onover-preload="1">Over ons</a></li> <li id="menu-item-161311"><a href="https://www.live-agent.nl/onderscheidingen/" title="Geweldige klantenservice begint met betere helpdesk software. Vanaf € 15/maand. Ga aan de slag met een gratis proefperiode van 14 dagen. Software-as-a-Service of op locatie." hreflang="nl-NL" onover-preload="1">Prijzen en certificaten</a></li> <li id="menu-item-751071"><a href="https://www.live-agent.nl/succesverhalen/" title="The TEXT includes brief descriptions of various companies and their services. These companies range from web hosting providers to gaming companies to online bookstores. The descriptions mention the industries in which these companies operate and highlight some of their key features." hreflang="nl-NL" onover-preload="1">Klantenbeoordelingen</a></li> <li id="menu-item-161314"><a href="https://www.live-agent.nl/integraties/#voip-partners-nl" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="nl-NL" onover-preload="1">VoIP-partners</a></li> <li id="menu-item-161315"><a href="https://www.live-agent.nl/affiliate-program/" title="Het LiveAgent partnerprogramma biedt realtime rapporten van uw verkopen, verkeer, rekeningsaldo en algemene prestaties. Sluit u vandaag nog aan bij ons partnerprogramma." hreflang="nl-NL" onover-preload="1">Partnerprogramma</a></li> <li id="menu-item-751072"><a href="https://www.liveagent.com/about/impressum/" title="Explore LiveAgent's Impressum page for essential business details of Quality Unit, s.r.o. in Bratislava, Slovakia, including CEO contacts, registration info, and identification numbers. Start a 14-day free trial and join our satisfied clients in delivering exceptional customer support." hreflang="en-US" onover-preload="1">Impressum</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-27 widget_nav_menu"><div class="Footer__top__column__title h5">Leren</div><div class="menu-footer-top-learn-dutch-container"><ul id="menu-footer-top-learn-dutch" class="menu"><li id="menu-item-161325"><a href="https://www.live-agent.nl/blog/" title="Discover expert tips and tricks for enhancing customer satisfaction and productivity with LiveAgent's blog. Stay updated with the latest in help desk software, live chat solutions, and customer service strategies. Join our community to elevate your support experience." hreflang="nl-NL" onover-preload="1">Blog</a></li> <li id="menu-item-161326"><a href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/" title="Ontdek onze uitgebreide woordenlijst voor helpdesksoftware en klantenservice. Begrijp alle terminologie moeiteloos!" hreflang="nl-NL" onover-preload="1">Woordenlijst</a></li> <li id="menu-item-161327"><a href="/academie/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="nl-NL" onover-preload="1">Academie</a></li> <li id="menu-item-161328"><a href="/email-sjablonen/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="nl-NL" onover-preload="1">Sjablonen</a></li> <li id="menu-item-161330"><a href="https://www.live-agent.nl/typetest/" title="Test uw typevaardigheid met de gratis typetest van LiveAgent. Ken uw typsnelheid in enkele minuten en oefen gratis om deze te verbeteren." hreflang="nl-NL" onover-preload="1">Typetest</a></li> <li id="menu-item-751073"><a href="/kosten-calculator/" title="Ontdek de beste prijs-kwaliteitverhouding met LiveAgent's kosten calculator. Bespaar tot 72% op helpdesksoftware zonder installatiekosten of creditcardvereisten. Vergelijk meer dan 70 oplossingen en profiteer van 24/7 klantenservice. Start je gratis proefperiode van 30 dagen en verbeter je klantenondersteuning moeiteloos." hreflang="nl-NL" onover-preload="1">Kostencalculator</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-28 widget_nav_menu"><div class="Footer__top__column__title h5">Populair</div><div class="menu-footer-top-popular-dutch-container"><ul id="menu-footer-top-popular-dutch" class="menu"><li id="menu-item-952997"><a href="https://www.live-agent.nl/kennisbank-software/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Kennisbanksoftware</a></li> <li id="menu-item-751076"><a href="https://www.live-agent.nl/klantenservicesoftware/" title="Klantenservicesoftware combineert een krachtige inbox, live chat, callcenter en een klantenportaal. Kies de juiste voor uw behoeften." hreflang="nl-NL" onover-preload="1">Klantenondersteuningssoftware</a></li> <li id="menu-item-751077"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">VoIP telefoonsystemen</a></li> <li id="menu-item-751078"><a href="https://www.live-agent.nl/selfservice-software/" title="Verbeter uw klantenservice en klanttevredenheid met LiveAgent's Nederlandse selfservice software. Bied een alles-in-één portaal met kennisbank, FAQ's en forums, verlaag ondersteuningskosten en verhoog vertegenwoordigersproductiviteit. Probeer nu gratis!" hreflang="nl-NL" onover-preload="1">Selfservice-software</a></li> <li id="menu-item-751079"><a href="https://www.live-agent.nl/inkomende-callcenter-software/" title="Inbound callcentersoftware kan u helpen bij het opzetten van een virtueel callcenter. Beheer eenvoudig inkomende klantencommunicatie, verbeter de prestaties van het ondersteuningsteam en genereer meer inkomende verkopen. Kies de juiste voor uw behoeften." hreflang="nl-NL" onover-preload="1">Inbound callcentersoftware</a></li> <li id="menu-item-751080"><a href="https://www.live-agent.nl/klant-klachtenbeheersysteem/" title="Klachtenbeheersysteem voor klanten biedt een alles-in-één helpdeskoplossing die uw communicatiekanalen stroomlijnt. Ontdek het beste systeem op de markt voor uw bedrijf." hreflang="nl-NL" onover-preload="1">Klachtenbeheersysteem</a></li> <li id="menu-item-751081"><a href="https://www.liveagent.com/blog/best-client-portal-software/" title="Client portal software showcases a customer-centric approach. Learn about 25 of the best client portal software on the market today." hreflang="en-US" onover-preload="1">Klantenportaalsoftware</a></li> <li id="menu-item-751082"><a href="https://www.live-agent.nl/startende-bedrijven/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="nl-NL" onover-preload="1">Helpdesksoftware voor startende bedrijven</a></li> </ul></div></div> </div> </div> </div> </div> <div class="Footer__middle"> <div class="wrapper"> <div class="Footer__middle__row"> <div class="Footer__middle__contacts"> <div class="Footer__middle__title h5">Sales contacts</div> <ul> <li class="Footer__middle__contacts__phone"><a href="tel:+421%202%2033%20456%20826" title="LiveAgent's telefoonnummer">+421 2 33 456 826</a></li> <li class="Footer__middle__contacts__phone"><a href="tel:+1-888-257-8754" title="LiveAgent's telefoonnummer">+1-888-257-8754</a></li> <li class="Footer__middle__contacts__whatsapp"><a href="https://wa.me/17862041375?text=Hi!%20I%20am%20contacting%20you%20from%20https://www.live-agent.nl/academie/dankbrieven/,%20and%20I%20am%20contacting%20you%20about..." title="LiveAgent's WhatsApp">+1-786-204-1375</a></li> <li class="Footer__middle__contacts__calendar"><a href="/demo/" title="LiveAgent's demo" hreflang="nl-NL" onover-preload="1">Plan een demo</a></li> </ul> </div> <div class="Footer__middle__social"> <div class="Footer__middle__title h5">Sociale media</div> <ul> <li> <a href="https://www.instagram.com/liveagent/" rel="noopener" target="_blank" title="LiveAgent's Instagram"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-instagram"></use> </svg> </a> </li> <li> <a href="https://www.facebook.com/LiveAgent/" rel="noopener" target="_blank" title="LiveAgent's Facebook"> <svg> <use xlink:href=" https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-facebook "></use> </svg> </a> </li> <li> <a href="https://twitter.com/LiveAgent" rel="noopener" target="_blank" title="LiveAgent's Twitter"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-twitter"></use> </svg> </a> </li> <li> <a href="https://www.linkedin.com/company/liveagent/" rel="nofollow noopener" target="_blank" title="LiveAgent's LinkedIn"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-linkedin"></use> </svg> </a> </li> <li> <a href="https://consent.youtube.com/m?continue=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCSG5TrYcDozs6jkLf66taBg%3Fcbrd%3D1&gl=DE&m=0&pc=yt&cm=2&hl=de&src=1" rel="nofollow noopener" target="_blank" title="LiveAgent's YouTube" urlslab_href_old="https://www.youtube.com/channel/UCSG5TrYcDozs6jkLf66taBg"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-youtube"></use> </svg> </a> </li> <li> <a href="https://wa.me/17862041375" rel="nofollow noopener" target="_blank" title="LiveAgent's WhatsApp"> <svg> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.53#social-whatsapp"></use> </svg> </a> </li> </ul> </div> <div class="Footer__middle__reviews"> <div class="Footer__middle__title h5">Reviews</div> <a class="Footer__middle__reviews__img" href="https://www.g2.com/products/liveagent/reviews?utm_source=review-widget" target="_blank" title="Read reviews of LiveAgent on G2"> <picture><img alt="Read LiveAgent reviews on G2" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/reviews/g2-reviews-img.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="41"></picture> </a> <script type="application/ld+json">{ "@context": "https://schema.org/", "@type": "SoftwareApplication", "name": "LiveAgent", "applicationCategory": [ "Customer Self-Service", "Social Customer Service", "Help Desk", "Live Chat", "Digital Customer Service Platforms" ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": 9.0, "reviewCount": 1500, "bestRating": 10, "worstRating": 0 }, "operatingSystem": "Windows, MacOS, Android, iOS", "offers": [ { "@type": "Offer", "price": "15", "priceCurrency": "USD", "description": "Small business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "24", "priceCurrency": "USD", "description": "Medium business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "39", "priceCurrency": "USD", "description": "Large business plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } }, { "@type": "Offer", "price": "59", "priceCurrency": "USD", "description": "Enterprise plan", "eligibleQuantity": { "@type": "QuantitativeValue", "value": 1, "unitCode": "MON" } } ] } </script> </div> <div class="Footer__middle__newsletter"> <div class="Footer__middle__title h5">Onze nieuwsbrief ontvangen</div> <div class="Newsletter__form"> <form action="https://qualityunit.us3.list-manage.com/subscribe/post?u=18d6ab6093f8e6cdbbd783635&id=15f55e7660" method="post" name="mc-embedded-subscribe-form" target="_blank" style="position: relative; overflow: hidden;"> <input type="email" value="" placeholder="Typ uw email voor updates" name="EMAIL" class="Input" required> <div style="position: absolute; left: -5000px;" aria-hidden="true"> <input type="text" name="b_18d6ab6093f8e6cdbbd783635_15f55e7660" tabindex="-1" value=""> </div> <button type="submit" name="subscribe" class="Button"> <span>Aanmelden</span> </button> </form> </div> <div class="Footer__middle__newsletter__text"> <p>Ontvang het laatste nieuws over LiveAgent-updates en kortingen</p> </div> </div> </div> </div> </div> <div class="Footer__bottom"> <div class="wrapper"> <div class="Footer__bottom__row"> <div class="Footer__bottom__copyright"> <p>© 2004-2024 Quality Unit, NV. Alle rechten voorbehouden.</p> </div> <div class="Footer__bottom__navigation"> <div class="menu-footer-bottom-navigation-dutch-container"><ul id="menu-footer-bottom-navigation-dutch" class="nav"><li id="menu-item-784692"><a href="/algemene-voorwaarden/" title="Door deze algemene voorwaarden van de service overeenkomst te aanvaarden of door toegang te krijgen tot of gebruik te maken van de service of website, erkent u dat u de algemene voorwaarden van de service overeenkomst hebt gelezen, begrepen en ermee akkoord gaat." hreflang="nl-NL" onover-preload="1">Algemene voorwaarden</a></li> <li id="menu-item-784696"><a href="/veiligheid-privacy-beleid/" title="Gegevensbeveiliging is van belang voor LiveAgent. Onze servers worden gehost in faciliteiten die voldoen aan tier IV of III+, PCI DSS, SSAE-16 of ISO 27001." hreflang="nl-NL" onover-preload="1">Veiligheidsbeleid</a></li> <li id="menu-item-784697"><a href="/privacy-beleid/" title="We zullen uw gegevens niet openbaar maken tenzij dit door de wet verplicht wordt of met uw toestemming. Lees meer over het privacybeleid van Quality Unit's LiveAgent." hreflang="nl-NL" onover-preload="1">Privacybeleid</a></li> <li id="menu-item-784698"><a href="/avg/" title="LiveAgent is toegewijd aan privacy, beveiliging, naleving en transparantie. LiveAgent voldoet volledig aan de GDPR sinds mei 2018." hreflang="nl-NL" onover-preload="1">AVG</a></li> <li id="menu-item-784699"><a href="/sitemap/" title="Ontdek de uitgebreide helpdeskoplossingen van LiveAgent! Van ticketsystemen en live chat tot callcenter en selfservice software, LiveAgent biedt alles om uw klantenservice naar een hoger niveau te tillen. Probeer gratis proefversies en boost uw klanttevredenheid vandaag nog!" hreflang="nl-NL" onover-preload="1">Sitemap</a></li> </ul></div> </div> </div> </div> </div> </footer> <div class="Medovnicky urlslab-skip-all"> <div class="wrapper"> <p>Onze website maakt gebruik van cookies. Door verder te gaan, gaan we ervan uit dat we uw toestemming hebben om cookies te plaatsen zoals beschreven in onze <a href="/privacy-beleid/">privacy- en cookiebeleid</a>.</p> <div class="Medovnicky__buttons"> <a href="#" class="Medovnicky__button Medovnicky__button--no Medovnicky__button--more Button Button--outline"> <span>Afwijzen</span> </a> <a href="#" class="Medovnicky__button Medovnicky__button--yes Button Button--full"> <span>Aanvaarden</span> </a> </div> </div> </div> <div id="exitPopup" class="Exit-popup hidden"> <div class="Exit-popup__container"> <span id="exitPopupClose" class="Exit-popup__close">×</span> <div class="Exit-popup__content urlslab-skip-all"> <h2 class="Exit-popup__title ">Want to improve your customer service?</h2> <p class="Exit-popup__text">Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.</p> <div class="Exit-popup__buttons"> <a href="/proef/" class="Button Button--full ExitPopupButton"><span>Get started for FREE</span></a> <p class="Exit-popup__or">or</p> <a href="/demo/" class="Button Button--outline ExitPopupButton"><span>Request demo</span></a> </div> </div> <div class="Exit-popup__image"> <div class="Exit-popup__chat"> <picture><img alt="Andrej Saxon" class="Exit-popup__chat__avatar" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/andrej-saxon-avatar.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture> <div class="Exit-popup__chat__text urlslab-skip-all"> <p> Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. <strong>Learn how to achieve your business goals with LiveAgent </strong> or feel free to explore the best help desk software by yourself with no fee or credit card requirement. </p> <span class="Exit-popup__chat__author">Andrej Saxon | LiveAgent support team</span> </div> </div> <picture><img alt="" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/exit-popup-img.jpg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43"></picture> </div> </div> </div> <div class="trial__sticky__button"> <a href="https://www.live-agent.nl/proef/" urlslab_href_old="/trial/" title="Overweeg je LiveAgent voor je helpdesksoftware? Vul je gegevens in en je kan een gratis proef starten, geen verplichtingen en geen kredietkaartgegevens nodig." hreflang="nl-NL" onover-preload="1">Start Free Trial</a> <span class="trial__sticky__button--close">x</span> </div> <div id="papPlaceholder"></div> </div> <script type="text/javascript"> const lazyloadRunObserver = () => { const lazyloadBackgrounds = document.querySelectorAll( `.e-con.e-parent:not(.e-lazyloaded)` ); const lazyloadBackgroundObserver = new IntersectionObserver( ( entries ) => { entries.forEach( ( entry ) => { if ( entry.isIntersecting ) { let lazyloadBackground = entry.target; if( lazyloadBackground ) { lazyloadBackground.classList.add( 'e-lazyloaded' ); } lazyloadBackgroundObserver.unobserve( entry.target ); } }); }, { rootMargin: '200px 0px 200px 0px' } ); lazyloadBackgrounds.forEach( ( lazyloadBackground ) => { lazyloadBackgroundObserver.observe( lazyloadBackground ); } ); }; const events = [ 'DOMContentLoaded', 'elementor/lazyload/observe', ]; events.forEach( ( event ) => { document.addEventListener( event, lazyloadRunObserver ); } ); </script> <link rel="preload" as="style" onload='this.rel="stylesheet"' id="common/splide-css" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/common/splide.min.css?ver=1.25.53" type="text/css" media="all"> <noscript><link rel="stylesheet" id="common/splide-css" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/common/splide.min.css?ver=1.25.53" type="text/css" media="all"> </noscript><link rel="preload" as="style" onload='this.rel="stylesheet"' id="shortcodes/BlockDiscover-css" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/shortcodes/BlockDiscover.min.css?ver=1.25.53" type="text/css" media="all"> <noscript><link rel="stylesheet" id="shortcodes/BlockDiscover-css" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/shortcodes/BlockDiscover.min.css?ver=1.25.53" type="text/css" media="all"> </noscript><link rel="preload" as="style" onload='this.rel="stylesheet"' id="Urlslab_Widget_Faq-css" href="https://www.live-agent.nl/app/plugins/wp-urlslab/public/build/css/urlslab_faq.css?ver=2.130.13" type="text/css" media="all"> <noscript><link rel="stylesheet" id="Urlslab_Widget_Faq-css" href="https://www.live-agent.nl/app/plugins/wp-urlslab/public/build/css/urlslab_faq.css?ver=2.130.13" type="text/css" media="all"> </noscript><link rel="preload" as="style" onload='this.rel="stylesheet"' id="urlslab-related-resources-css" href="https://www.live-agent.nl/app/plugins/wp-urlslab/public/build/css/urlslab_related_resources.css?ver=2.130.13" type="text/css" media="all"> <noscript><link rel="stylesheet" id="urlslab-related-resources-css" href="https://www.live-agent.nl/app/plugins/wp-urlslab/public/build/css/urlslab_related_resources.css?ver=2.130.13" type="text/css" media="all"> </noscript><link rel="preload" as="style" onload='this.rel="stylesheet"' id="footer-css" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/layouts/Footer.min.css?ver=1.25.53" type="text/css" media="all"> <noscript><link rel="stylesheet" id="footer-css" href="https://www.live-agent.nl/app/themes/liveagent/assets/dist/layouts/Footer.min.css?ver=1.25.53" type="text/css" media="all"> </noscript><script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/research_post.min.js?ver=1.25.53" id="research_post-js"></script> <script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/filterMenu.min.js?ver=1.25.53" id="filterMenu-js"></script> <script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/sortingMenu.min.js?ver=1.25.53" id="sortingMenu-js"></script> <script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/compactHeader.min.js?ver=1.25.53" id="compactHeader-js"></script> <script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/splide.min.js?ver=1.25.53" id="splide-js"></script> <script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/custom_lightbox.min.js?ver=1.25.53" id="custom_lightbox-js"></script> <script src="https://www.live-agent.nl/wp/wp-includes/js/dist/hooks.min.js?ver=2810c76e705dd1a53b18" id="wp-hooks-js"></script> <script src="https://www.live-agent.nl/wp/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script id="wp-i18n-js-after"> wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); </script> <script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/app.min.js?ver=1.25.53" id="app_js-js"></script> <script id="qu-crm-captcha-js-extra"> var quCrmData = {"localization":{"invalid":{"name":"Field invalid","email":"Email invalid","domain":"Domain can not contain http, www or capital letters (A-Z)","code":"Invalid code.","region":"Select datacenter region.","captcha":"Verify captcha."},"textEmpty":"Field can't be empty","textFailedDomain":"Failed to validate domain","textValidating":"Validating...","textFailedRetrieve":"Failed to retrieve valid progress info.","textGoToApp":"Go to your App","textGoToLiveAgent":"Go to LiveAgent","textProgressInstalling":"Building Your LiveAgent","textProgressLaunching":"Halfway there","textProgressRedirecting":"Almost done, just a moment","textProgressFinalizing":"Your LiveAgent is ready to use","textError":"Something went wrong.","textErrorCaptcha":"Cannot load captcha"},"apiBase":"https:\/\/crm.qualityunit.com\/api\/v3\/","nonce":"a6a1ff4392","trialUrl":"https:\/\/www.live-agent.nl\/proef\/","thankYouUrl":"https:\/\/www.live-agent.nl\/thank-you\/?ver=installation","crmLangCode":"nl-BE","currentLang":"nl"}; </script> <script data-src="https://www.live-agent.nl/app/themes/liveagent/assets/scripts/static/crmCaptcha.js?ver=241122103326"></script><script data-src="https://www.live-agent.nl/app/themes/liveagent/assets/scripts/static/crmForms.js?ver=241122103326"></script><script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/custom_lightbox_youtube.min.js?ver=1.25.53" id="custom_lightbox_youtube-js"></script> <script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/exitPopup.min.js?ver=1.25.53" id="exitPopup-js"></script> <script defer src="https://www.live-agent.nl/app/themes/liveagent/assets/dist/popper.min.js?ver=1.25.53" id="popper_js-js"></script> <script id="urlslab-js-extra"> var wp_vars = {"base_url":"https:\/\/www.live-agent.nl\/","has_permalinks":"1"}; </script> <script defer src="https://www.live-agent.nl/app/plugins/wp-urlslab/public/build/js/urlslab-lazyload.js?ver=2.130.13" id="urlslab-js" data-wp-strategy="defer"></script> <script> window.addEventListener( 'load', () => { document.querySelectorAll( "form[data-form-type=signup-trial-form" ) .forEach( ( form ) => { form.addEventListener( 'submit', ( e ) => { if( typeof grecaptcha === 'undefined' ){ e.preventDefault(); } } ); } ); } ); </script> <script> const getCookieFrontend = ( name ) => { const nameEq = `${name}=` const ca = document.cookie.split( ";" ) for ( let i = 0; i < ca.length; i += 1 ) { let c = ca[ i ] while ( c.charAt( 0 ) === " " ) { c = c.substring( 1, c.length ) } if ( c.indexOf( nameEq ) === 0 ) { return c.substring( nameEq.length, c.length ) } } return null } const mobile = window.matchMedia('(max-width: 768px)'); const acceptButton = document.querySelector( ".Medovnicky__button--yes" ); const trialButton = document.querySelector( ".createTrialButton" ); acceptButton.addEventListener( "click", () => { const demobarNow = document.querySelector('#demobar'); if( demobar ) { demobarNow.classList.add( 'visible' ); setTimeout( () => { demobarNow.classList.add( 'show' ); }, 5000 ); } consentGranted(); grafana(); postAffiliate(); if ( typeof createButton == 'function' ) { createButton(); } if ( typeof offlineContactForm == 'function' ) { offlineContactForm(); } }); if ( trialButton !== null ) { trialButton.addEventListener( "click", () => { if ( ! getCookieFrontend( "cookieLaw" ) ) { setCookie( 'cookieLaw', 'yes', 14 ); document.querySelector( '.Medovnicky' ).classList.add( 'hide' ); consentGranted(); grafana(); postAffiliate(); } }); } </script> <script> function loadGoogle() { const body = document.body; const gtag1 = document.createElement('script'); gtag1.async = true; gtag1.src = "https://www.googletagmanager.com/gtag/js?id=G-T9HBB9KMVK"; body.insertAdjacentElement('beforeend', gtag1); } if ( ! mobile.matches ) { loadGoogle() } if ( mobile.matches && getCookieFrontend( "cookieLaw" ) ) { loadGoogle() } </script> <script> window.dataLayer = window.dataLayer || [] function gtag() { dataLayer.push(arguments) } gtag('js', new Date()) gtag('consent', 'default', { 'ad_user_data': 'granted', 'analytics_storage': 'granted' }) gtag('consent', 'default', { 'ad_user_data': 'denied', 'analytics_storage': 'denied', 'region': ['AT', 'BE', 'BG', 'HR', 'CY', 'CZ', 'DK', 'EE', 'FI', 'FR', 'DE', 'GR', 'HU', 'IE', 'IT', 'LV', 'LT', 'LU', 'MT', 'NL', 'PL', 'PT', 'RO', 'SK', 'SI', 'ES', 'SE', 'IS', 'LI', 'NO'] }) gtag('config', 'G-T9HBB9KMVK', { 'allow_enhanced_conversions': true, 'linker': { 'domains': [ 'liveagent.com', 'ladesk.com', 'liveagent.fr', 'liveagent.de', 'liveagent.hu', 'liveagent.com.br', 'liveagent.sk', 'liveagent.es', 'live-agent.cn', 'live-agent.nl', 'live-agent.it', 'live-agent.pl', 'live-agent.cz', 'liveagent.vn', 'liveagent.no', 'liveagent.dk', 'liveagent.gr', 'liveagent.ro', 'liveagent.bg', 'liveagent.se', 'liveagent.jp', 'liveagent.fi', 'liveagent.ae', 'liveagent.ph', 'liveagent.si', 'liveagent.lv', 'liveagent.lt', 'liveagent.hr', 'liveagent.ee', 'liveagent.local', 'ru.liveagent.com', 'support.liveagent.com', 'ladesk.com' ] } }) gtag('config', 'AW-966671101', { 'allow_enhanced_conversions': true, 'linker': { 'domains': [ 'liveagent.com', 'ladesk.com', 'liveagent.fr', 'liveagent.de', 'liveagent.hu', 'liveagent.com.br', 'liveagent.sk', 'liveagent.es', 'live-agent.cn', 'live-agent.nl', 'live-agent.it', 'live-agent.pl', 'live-agent.cz', 'liveagent.vn', 'liveagent.no', 'liveagent.dk', 'liveagent.gr', 'liveagent.ro', 'liveagent.bg', 'liveagent.se', 'liveagent.jp', 'liveagent.fi', 'liveagent.ae', 'liveagent.ph', 'liveagent.si', 'liveagent.lv', 'liveagent.lt', 'liveagent.hr', 'liveagent.ee', 'liveagent.local', 'ru.liveagent.com', 'support.liveagent.com', 'ladesk.com' ] } }) function consentGranted() { gtag('consent', 'update', { 'ad_user_data': 'granted', 'analytics_storage': 'granted' }) } </script>  <script type="text/javascript"> function postAffiliate() { (function(d,t) { var script = d.createElement(t); script.id= 'pap_x2s6df8d'; script.async = true; script.src = '//pap.qualityunit.com/scripts/m3j58hy8fd'; script.onload = script.onreadystatechange = function() { var rs = this.readyState; if (rs && (rs != 'complete') && (rs != 'loaded')) return; PostAffTracker.setAccountId('default1'); if ( !getCookieFrontend( "cookieLaw" ) ) { try { PostAffTracker.disableTrackingMethod('C'); PostAffTracker.track(); } catch (e) {} } if ( getCookieFrontend( "cookieLaw" ) ) { try { PostAffTracker.enableTrackingMethods(); PostAffTracker.track(); } catch (e) {} } } var placeholder = document.getElementById('papPlaceholder'); placeholder.parentNode.insertBefore(script, placeholder); })(document, 'script'); } if ( ! mobile.matches ) { postAffiliate() } if ( mobile.matches && getCookieFrontend( "cookieLaw" ) ) { postAffiliate() } </script>  <script> function grafana(cookie = true) { var _paq = window._paq || []; window._paq = _paq; if (cookie === false) { _paq.push(["disableCookies"]); } // _paq.push(['enableLinkTracking']); _paq.push(['trackPageView']); _paq.push(['enableCrossDomainLinking']); (function() { _paq.push(['setSiteId', 'LA-web']); var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0]; g.type='text/javascript'; g.async=true; g.defer=true; g.src='//analytics.qualityunit.com/i.js'; s.parentNode.insertBefore(g,s); })(); } if ( ! mobile.matches ) { if ( getCookieFrontend( "cookieLaw" ) ) { grafana() } else { grafana(false) } } if ( mobile.matches && getCookieFrontend( "cookieLaw" ) ) { grafana() } </script>  <script> function loadChatBot( { chatbotId, workspaceId, btnTarget } ) { const chatBotButton = document.querySelector( btnTarget ); try { chatBotButton.classList.remove('hidden'); } catch (error) { } (function(d, src, c) { var t=d.scripts[d.scripts.length - 1],s=d.createElement('script');s.async=true;s.src=src;s.onload=s.onreadystatechange=function(){var rs=this.readyState;if(rs&&(rs!='complete')&&(rs!='loaded')){return;}c(this);};t.parentElement.insertBefore(s,t.nextSibling);})(document, 'https://app.flowhunt.io/fh-chat-widget.js?v=1.0.20', function(e){ const chatbotManager = FHChatbot.initChatbot({ showChatButton: false, // important to not show chat button on page load chatbotId: chatbotId, workspaceId: workspaceId, welcomeMessage: 'Hi, I\'m LiveAgent support Bot. How can I help you?', inputPlaceholder: 'Ask me any question...', suggestedUserMessages: [], urlSuffix: '?utm_medium=chatbot&utm_source=flowhunt', maxWindowWidth: '500px', }); chatBotButton.addEventListener('click', () => { chatbotManager.openChat(); }); }); } </script> <button class="ContactUs__chatBotOnly hidden" id="chatBotOnly" rel="nofollow noopener external"> <img class="ContactUs__icon" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/contact/chatbot.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="44"> </button> <script type="text/javascript" id="fh-chatbot-script"> const chatBtnOptions = { chatbotId: 'ee7cb389-4f00-441f-a287-07a43f72f1e3', workspaceId: '4d1adbc8-edfa-48c1-b93a-a8096d28f5e7', btnTarget: '#chatBotOnly' }; acceptButton.addEventListener( "click", () => { loadChatBot(chatBtnOptions); }); if ( getCookieFrontend( "cookieLaw" ) ) { loadChatBot(chatBtnOptions); } </script> <script> const gtmChatButton = document.querySelector( ".ContactUs__menu--link.chat" ); const gtmNewsletterButton = document.querySelector( ".Newsletter__form button" ); if ( gtmChatButton !== null ) { gtmChatButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'live_chat_contact' }); }); } if ( gtmNewsletterButton !== null ) { gtmNewsletterButton.addEventListener( "click", () => { window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'newsletter_subscription' }); }); } document.addEventListener( 'DOMContentLoaded', ( e ) => { if ( document.querySelector( '.Content .yoast-table-of-contents' ) ) { const heights = { placeholderHeight: 0, stickyHeaderHeight: 0 }; let checked = false; function updateHeights() { const placeholder = document.querySelector( '.compact-header__placeholder' ); const stickyHeader = document.querySelector( '.compact-header__placeholder .compact-header--sticky' ); if ( placeholder ) { heights.placeholderHeight = placeholder.offsetHeight; } if ( stickyHeader ) { heights.stickyHeaderHeight = stickyHeader.offsetHeight; } } function checkScroll() { if ( ! checked && window.scrollY >= heights.placeholderHeight * 2 ) { updateHeights(); checked = true; window.removeEventListener( 'scroll', checkScroll ); } } function handleLinkClick( event ) { event.preventDefault(); const targetId = this.getAttribute( 'href' ).substring( 1 ); const targetElement = document.getElementById( targetId ); if ( targetElement ) { const { placeholderHeight, stickyHeaderHeight } = heights; const defaultSubHeaderHeight = 73; const offset = stickyHeaderHeight || defaultSubHeaderHeight; const targetPosition = targetElement.offsetTop + placeholderHeight - offset; window.scrollTo( { top: targetPosition, behavior: 'smooth' } ); } } updateHeights(); window.addEventListener( 'scroll', checkScroll ); document.querySelectorAll( '.yoast-table-of-contents li a' ).forEach( ( link ) => link.addEventListener( 'click', handleLinkClick ) ); } } ); </script> </body> </html>