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Open University System Status

<!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><meta name="viewport" content="width=device-width, initial-scale=1"><meta name="description" content="Information about the availability of The Open University’s core IT systems"><meta name="author" content=""><meta http-equiv="refresh" content="300"><link rel="shortcut icon" type="image/x-icon" href="//image.status.io/jrFxIIFLIKt3.ico"><link rel="icon" type="image/x-icon" href="//image.status.io/jrFxIIFLIKt3.ico"><title>Open University System Status</title><!-- Bootstrap--><link rel="stylesheet" href="//static.status.io/public/statuspage/css/bootstrap.min.css"><!-- Fonts--><link href="//static.status.io/public/statuspage/fonts/font-awesome/css/font-awesome.min.css" rel="stylesheet"><!-- Page Style--><link rel="stylesheet" href="//static.status.io/public/statuspage/css/statuspage-default.css?v=3"><link rel="stylesheet" href="//static.status.io/public/statuspage/css/statuspage-200.css?v=3"><noscript><style>#statusio_metrics { display: none; 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clicky_site_ids.push('100794436');</script><script async="" src="//static.getclicky.com/js"></script></head><body><!-- Custom Body--><div class="container"> <body style="font-family: Poppins; color: #060645; font-size:14px; opacity:1"> <table style="text-align: left;" border="0" cellpadding="0" cellspacing="0"> <tbody> <tr> <td style="text-align: left; vertical-align: bottom; width: 100%;"> <span style="font-weight: bold; color: #060645; font-size:32px; opacity:1">The Open University System Status</span> </td> <td style="text-align: right;"> <img id="statuspage_logo" src="https://image.status.io/v8TatbgEtxE3.png" alt="The Open University"> </td> </tr></tbody></table> <p>Information about the availability of The Open University’s core IT systems</p> <br> </body> <body style="font-family: Poppins; color: #060645"> <p>If you think there is a major system issue that is not listed here, please contact your usual OU helpdesk.</p> <br><br> </body> </div><!-- Scripts--><script src="//static.status.io/public/statuspage/js/jquery.min.js"></script><script src="//static.status.io/public/statuspage/js/bootstrap.min.js"></script><script src="//static.status.io/public/statuspage/js/Autolinker.min.js"></script><div class="container"><!-- Header logo--><div class="header" id="statusio_header"><div class="row"><div class="col-md-10 col-sm-10 col-xs-12"><p><a href="https://www.open.ac.uk"><img id="statuspage_logo" src="//image.status.io/v8TatbgEtxE3.png" alt="Logo"></a></p></div><div class="col-md-2 col-sm-2"></div></div></div><div class="panel panel-default top_bar make_round" id="statusio_status_bar" style="background:#0070a0; border-bottom:0;"><div class="panel-body" style="vertical-align: middle;"><div class="row"><div class="col-md-8 col-sm-6 col-xs-12"><strong id="statusbar_text">Planned Maintenance In Progress</strong></div><div class="col-md-4 col-sm-6 hidden-xs"></div></div></div></div><div class="page_section" id="statusio_about_text"><div class="panel panel-default section_border_1 make_round"><div class="panel-body"><h5 class="text-center" style="max-width: 98%;">Information about the availability of The Open University’s core IT systems</h5></div></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_about_text' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script><div id="section_maintenance_active"><div class="row page_section maintenance" id="statusio_maintenance_67406e79cc31990e2d5ca33a"><div class="col-md-12"><div class="panel panel-default make_round"><div class="panel-heading make_round" style="background:#0070a0; border-bottom:0;"><div class="panel-title"><h5 class="white"><a href="/pages/maintenance/58a71741a6d56a3a53000429/67406e79cc31990e2d5ca33a" style="color:#FFF;">VOICE unavailable over the weekend 23-24 November</a><span class="pull-right maintenance_status_description">Planned Maintenance</span></h5></div></div><div class="panel-body section_border_1 no_top_border make_round make_round_bottom_only"><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Description </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text"><span class="incident_message_details" id="statusio_maintenance_description_67406e79cc31990e2d5ca33c">IT are carrying out a routine disaster recovery test on the VOICE system from 06:30 on Saturday 23 November until 14:00 on Sunday 24 November. This is essential maintenance which will allow us to make sure that should any adverse event occur, IT can recover VOICE. During the outage period above, you will be unable to access certain areas: • Staff will not be able to access VOICE. • Students will not be able to book on tutorials, but they will be able to access online rooms. They may experience a delay in receiving acknowledgements for any assignments submitted. • Enquirers will not be able to access their My Account page. • Tutors will be unable to view tutorial information or student contact history – we recommend that you download your student details file from your tutorial details page and check details of any students with additional requirements by 21:00 on Friday 22 November. The group email facility in TutorHome will also be unavailable. Academic Services have sent separate messages to students and tutors.</span></p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Components </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">Other services</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Schedule </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">November 23, 2024 6:30AM - November 24, 2024 2:00PM GMT</p></div></div><div class="row"><div class="col-xs-12 col-md-12"><hr></div></div><br><div class="row"><div class="col-md-3"><strong class="incident_time">November 23, 2024 6:30AM GMT</strong></div><div class="col-md-9"><strong>[Update] </strong><span class="incident_message_details" id="statusio_maintenance_message_6741766a6296561fb091e927">Scheduled maintenance is starting.</span></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_maintenance_message_6741766a6296561fb091e927' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); }); </script></div></div></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_maintenance_description_67406e79cc31990e2d5ca33c' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script></div><div class="page_section" id="statusio_components"><!-- first component--><div class="component component_first status_td" id="component_5bcf3162c5ecb904b0c04c59" style="border-top: 1px solid #c9c9c9; border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Major Incident</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5bcf3162c5ecb904b0c04c59" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5d91bd78abf385666af42970" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Apprenticeship Portal</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5d91bd78abf385666af42970" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_6201346e07404e053a7ed38b" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Broadcast Partnerships (BBC) website</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-6201346e07404e053a7ed38b" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f28bf2e604604d65c15e1" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Ceremony booking</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f28bf2e604604d65c15e1" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a4e4cec77cdc9026d91f056" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Dashboard</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a4e4cec77cdc9026d91f056" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f28973bb88a04e01f8d3b" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">eTMA submission system</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f28973bb88a04e01f8d3b" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5f6519de7a775204bbc73ef0" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">External Network</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5f6519de7a775204bbc73ef0" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f28dc3bb88a04e01f8d3d" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Help Centre website</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f28dc3bb88a04e01f8d3d" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f28a8994f1104d9831f9c" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">iCMA access</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f28a8994f1104d9831f9c" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5aa7d44431281d04d92359bc" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Library Services</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5aa7d44431281d04d92359bc" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f27ea994f1104d9831f9a" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Module websites</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f27ea994f1104d9831f9a" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f2849b4546d046c8efc18" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Online rooms</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f2849b4546d046c8efc18" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5f651a83b3170204bf85b019" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">OpenLearn</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5f651a83b3170204bf85b019" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f28f49ec33304d4aa00d4" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Registration websites</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f28f49ec33304d4aa00d4" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f28296d18c004cea4a9ac" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">StudentHome</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f28296d18c004cea4a9ac" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f29162e604604d65c15e3" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Telephone service</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f29162e604604d65c15e3" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a4b68362b63db5786ca3b42" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">TutorHome</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a4b68362b63db5786ca3b42" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5a1f287e9ec33304d4aa00d2" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Tutorial booking system</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5a1f287e9ec33304d4aa00d2" style="color: #008030;">Operational</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_597f575cf6278a3b050004ee" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Other services</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-597f575cf6278a3b050004ee" style="color: #0070a0;">Planned Maintenance</p></div></div></div><!-- middle component--><div class="component component_middle status_td" id="component_5e8f08cd3f2f1604b93c9720" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Protection against Distributed Denial-of-Service attacks</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5e8f08cd3f2f1604b93c9720" style="color: #008030;">Operational</p></div></div></div><!-- last component--><div class="component component_last status_td" id="component_5c07b687aa7fcb04b8b69630" style="border-left: 1px solid #c9c9c9; border-right: 1px solid #c9c9c9; border-bottom: 1px solid #c9c9c9;"><div class="row"><div class="col-md-8 col-sm-8 col-xs-8"><p class="component_name">Test</p></div><div class="col-md-4 col-sm-4 col-xs-4"><p class="pull-right component-status" id="status_text-5c07b687aa7fcb04b8b69630" style="color: #008030;">Operational</p></div></div></div></div><div class="page_section" id="section_maintenance_scheduled"><div class="row" style="margin-bottom: -50px;"><div class="col-md-4"><h3>Scheduled Maintenance</h3></div><div class="col-md-8"></div></div><div class="row page_section" id="statusio_maintenance_scheduled_673c5c779e77020e34ccdc0d"><div class="col-md-12"><div class="panel panel-default"><div class="panel-heading make_round" style="background:#0070a0; border-bottom:0;"><div class="panel-title"><h5 class="white"><a href="/pages/maintenance/58a71741a6d56a3a53000429/673c5c779e77020e34ccdc0d" style="color:#FFF;">Learn 3 Maintenance Notification (Staff websites)</a><span class="pull-right maintenance_status_description">Planned Maintenance</span></h5></div></div><div class="panel-body section_border_1 no_top_border make_round make_round_bottom_only"><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Schedule </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">November 25, 2024 7:00AM - 9:00AM GMT</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Components </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">Module websites</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Description </p></div><div class="col-xs-12 col-md-10"><span class="maintenance_section event_inner_text incident_message_details" id="statusio_maintenance_message_673c5c779e77020e34ccdc0f">Our Learning Systems will be upgraded for staff websites (on learn3.open.ac.uk) on Monday 25 November, between 07:00 and 09:00. Websites on learn3.open.ac.uk will be unavailable while the upgrade is being carried out and the AL dashboard will not display new notifications from learn3.open.ac.uk websites during this time. TutorHome and the eTMA system will be available throughout. </span></div></div></div></div></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_maintenance_message_673c5c779e77020e34ccdc0f' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script><div class="row page_section" id="statusio_maintenance_scheduled_673c5ed8e195f2119f7194e6"><div class="col-md-12"><div class="panel panel-default"><div class="panel-heading make_round" style="background:#0070a0; border-bottom:0;"><div class="panel-title"><h5 class="white"><a href="/pages/maintenance/58a71741a6d56a3a53000429/673c5ed8e195f2119f7194e6" style="color:#FFF;">Module, Study and Community Website Maintenance</a><span class="pull-right maintenance_status_description">Planned Maintenance</span></h5></div></div><div class="panel-body section_border_1 no_top_border make_round make_round_bottom_only"><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Schedule </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">November 27, 2024 5:00AM - 9:00AM GMT</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Components </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">Module websites</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Description </p></div><div class="col-xs-12 col-md-10"><span class="maintenance_section event_inner_text incident_message_details" id="statusio_maintenance_message_673c5ed8e195f2119f7194e8">Our Learning Systems will be upgraded on Wednesday 27 November, between 05:00 and 09:00. Module and Study websites on learn2.open.ac.uk, and community websites on learn1.open.ac.uk won’t be available for some of that time and the Dashboard won’t be displaying new notifications. Anyone using Students in Secure Environments websites (learn7.open.ac.uk) during this time won’t be able to log in. If they are already logged in before the upgrade begins, they will be able to continue using the system as normal. StudentHome and the eTMA system (which can be accessed via StudentHome) will be available throughout.</span></div></div></div></div></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_maintenance_message_673c5ed8e195f2119f7194e8' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script><div class="row page_section" id="statusio_maintenance_scheduled_673dd669bdffe00d9ebe26f1"><div class="col-md-12"><div class="panel panel-default"><div class="panel-heading make_round" style="background:#0070a0; border-bottom:0;"><div class="panel-title"><h5 class="white"><a href="/pages/maintenance/58a71741a6d56a3a53000429/673dd669bdffe00d9ebe26f1" style="color:#FFF;">Learn 7 Maintenance</a><span class="pull-right maintenance_status_description">Planned Maintenance</span></h5></div></div><div class="panel-body section_border_1 no_top_border make_round make_round_bottom_only"><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Schedule </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">November 27, 2024 7:00AM - 9:00AM GMT</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Components </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">Module websites, Other services</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Description </p></div><div class="col-xs-12 col-md-10"><span class="maintenance_section event_inner_text incident_message_details" id="statusio_maintenance_message_673dd669bdffe00d9ebe26f4">An upgrade to the Students in Secure Environments (learn7.open.ac.uk) websites is scheduled on Thursday 27th of November 2024, between 07:00 and 09:00. Apologies, during this time the system will not be available. All other websites are unaffected.</span></div></div></div></div></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_maintenance_message_673dd669bdffe00d9ebe26f4' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script><div class="row page_section" id="statusio_maintenance_scheduled_673c5fddbdffe00d9ebe265d"><div class="col-md-12"><div class="panel panel-default"><div class="panel-heading make_round" style="background:#0070a0; border-bottom:0;"><div class="panel-title"><h5 class="white"><a href="/pages/maintenance/58a71741a6d56a3a53000429/673c5fddbdffe00d9ebe265d" style="color:#FFF;">OpenStem Labs Website Maintenance</a><span class="pull-right maintenance_status_description">Planned Maintenance</span></h5></div></div><div class="panel-body section_border_1 no_top_border make_round make_round_bottom_only"><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Schedule </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">November 28, 2024 7:00AM - 9:00AM GMT</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Components </p></div><div class="col-xs-12 col-md-10"><p class="maintenance_section event_inner_text">Module websites, Other services</p></div></div><div class="row"><div class="col-xs-12 col-md-2"><p class="pull-left text event_inner_title">Description </p></div><div class="col-xs-12 col-md-10"><span class="maintenance_section event_inner_text incident_message_details" id="statusio_maintenance_message_673c5fddbdffe00d9ebe2660">Our Learning Systems will be upgraded for OpenStem Labs (learn5.open.ac.uk) on Thursday 28 November, between 07:00 and 09:00. Websites on learn5.open.ac.uk will be unavailable while the upgrade is being carried out.</span></div></div></div></div></div></div><script>$(document).ready(function(){ var autolinker = new Autolinker( [ ] ); var myTextEl = document.getElementById( 'statusio_maintenance_message_673c5fddbdffe00d9ebe2660' ); myTextEl.innerHTML = autolinker.link( myTextEl.innerHTML ); });</script></div><!-- Metrics--><!-- Map--><!-- Footer--><div class="page_section" id="section_page_links"><div class="row"><div class="col-sm-9"><div id="bottom_menu"></div></div><div class="col-sm-3"></div></div></div><!-- Subscriber modal--><div class="modal fade" id="subscribeModal" tabindex="-1" role="dialog" aria-labelledby="subscribeModalLabel" aria-hidden="true"><div class="modal-dialog"><div class="modal-content make_round modal-text"><div class="modal-body"><div class="row"><div class="col-md-12"><ul class="nav nav-pills" role="tablist"><li id="tab_menu_email" style="padding-top:5px;"><a title="Email" href="#tab_email" role="tab" data-toggle="tab"><span><i class="fa fa-envelope"></i></span></a></li><li id="tab_menu_sms" style="padding-top:5px;"><a title="SMS" href="#tab_sms" role="tab" data-toggle="tab"><span><i class="fa fa-comment"></i></span></a></li><li id="tab_menu_rss" style="padding-top:5px;"><a title="RSS" href="#tab_rss" role="tab" data-toggle="tab"><span><i class="fa fa-rss"></i></span></a></li></ul></div></div><div class="row margin-top-40"><div class="col-md-12"><div class="tab-content"> <div class="tab-pane" id="tab_email"><div class="row"><div class="col-sm-12"><h4 class="text-center" id="subscribe_email_text_content">Subscribe to receive status updates by email</h4></div></div><br><div class="row margin-top-20"><div class="col-md-3"></div><div class="col-md-6"><input class="form-control make_round" id="subscribe_email_address" type="text" placeholder="Email" name="subscribe_email_address" autofocus="autofocus"><input class="form-control" type="hidden" 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class="tab-pane" id="tab_sms"><div class="row"><div class="col-sm-12"><h4 class="text-center" id="subscriber_sms_text_content">Subscribe to receive status updates by text message</h4></div></div><br><div class="row margin-top-20"><div class="col-md-3"></div><div class="col-md-6"><select class="form-control" id="subscribe_sms_country_code"><option value="+93">Afghanistan [+93] </option><option value="+358">Aland Islands [+358] </option><option value="+355">Albania [+355] </option><option value="+213">Algeria [+213] </option><option value="+1 684">AmericanSamoa [+1 684] </option><option value="+376">Andorra [+376] </option><option value="+244">Angola [+244] </option><option value="+1 264">Anguilla [+1 264] </option><option value="+672">Antarctica [+672] </option><option value="+1268">Antigua and Barbuda [+1268] </option><option value="+54">Argentina [+54] </option><option value="+374">Armenia [+374] </option><option value="+297">Aruba [+297] </option><option value="+61">Australia [+61] 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Islands, U.S. [+1 340] </option><option value="+681">Wallis and Futuna [+681] </option><option value="+967">Yemen [+967] </option><option value="+260">Zambia [+260] </option><option value="+263">Zimbabwe [+263] </option></select></div></div><div class="row margin-top-20"><div class="col-md-3"></div><div class="col-md-6"><input class="form-control make_round" id="subscribe_sms_number" type="text" placeholder="Phone Number" name="subscribe_sms_number"><p class="help-block">Example: 201-555-1717</p></div></div><div class="row" id="recaptcha_block_sms"><div class="col-md-12" style="text-align:center;"></div></div><div class="row subscribe-modal-footer"><div class="row"><div class="col-md-6"><div class="pull-left" id="result_subscribe_sms" style="text-align:left;"></div></div><div class="col-md-6"><button class="btn btn-default make_round" type="button" data-dismiss="modal">Close</button><button class="btn btn-default make_round" id="subscribe_button_sms" type="button">Subscribe</button><button class="btn btn-default make_round" id="manage_button_sms" type="button" style="display:none;">Manage Subscription</button></div></div><div class="row"><div class="col-md-12" style="text-align:center;"><br><small id="manage_subscription_sms" style="cursor:pointer;">Manage Existing Subscription</small><small id="dont_manage_subscription_sms" style="display:none;cursor:pointer;">Create New Subscription</small></div></div></div></div><div class="tab-pane" id="tab_rss"><div class="row"><div class="col-sm-12"><h4 class="text-center">Subscribe to receive status updates via RSS</h4></div></div><br><div class="row margin-top-20"><div class="col-md-2"></div><div class="col-md-8 text-center"><a class="btn btn-lg btn-default make_round" id="subscribe_link_rss" href="https://status.open.ac.uk/pages/58a71741a6d56a3a53000429/rss" target="_blank" style="color:#000; font-size: 20px;">RSS Feed</a></div></div><div class="row subscribe-modal-footer"><div class="col-md-6"></div><div class="col-md-6"><button class="btn btn-default make_round" type="button" data-dismiss="modal">Close</button></div></div></div></div></div></div></div></div></div></div></div><!-- Custom Footer--><div class="container"> <body style="font-family: Poppins; color: #060645; font-size:14px"> <p>The Open University</p> <hr> </body> </div> <div class="container"> <body style="font-family: Poppins; color: #060645; font-size:14px"> <a href="http://www.open.ac.uk/about/main/strategy-and-policies/policies-and-statements/website-accessibility-open-university/" target="_blank">Accessibility Statement</a></body> </div><!-- Subscriber scripts--><script>$(document).ready(function(){ $('#tab_email').addClass('active'); $('#tab_menu_email').addClass('active'); });</script><script>$("#subscribe_button_email").click(function (event) { event.preventDefault(); var address = $("#subscribe_email_address").val(); var email = $("#email").val(); if (false == true) { var recaptcha = 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data: ({ statuspage_id: "58a71741a6d56a3a53000429", method: "webhook", address: address, address_email: address_email }), success: function(data){ var message_text = data.status.message; $("#result_subscribe_webhook").html("<span class=\"help-block\">"+message_text+"</span>"); $("#result_subscribe_webhook").show(); setTimeout(function(){ $("#result_subscribe_webhook").fadeOut("slow", function () { $("#result_subscribe_webhook").hide(); }); }, 5000); } }); }) </script><script>$("#manage_subscription_msteams").click(function (event) { event.preventDefault(); $("#recaptcha_block_msteams").hide(); $("#manage_subscription_msteams").hide(); $("#subscribe_button_msteams").hide(); $("#manage_button_msteams").show(); $("#subscribe_msteams_text_content").html("Enter the Microsoft Teams Webhook and email address you subscribed with"); $("#dont_manage_subscription_msteams").show(); }) </script><script>$("#dont_manage_subscription_msteams").click(function (event) { event.preventDefault(); 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$("#result_subscribe_msteams").hide(); }); }, 5000); } }); }) </script><script>$("#manage_subscription_slack").click(function (event) { event.preventDefault(); $("#manage_subscription_slack").hide(); $("#subscribe_link_slack").hide(); $("#slack_manage_channel_div").show(); $("#slack_manage_email_address_div").show(); $("#manage_button_slack").show(); $("#subscribe_slack_text_content").html("Enter the Slack channel and email address you subscribed with"); $("#dont_manage_subscription_slack").show(); }) </script><script>$("#dont_manage_subscription_slack").click(function (event) { event.preventDefault(); $("#dont_manage_subscription_slack").hide(); $("#subscribe_link_slack").show(); $("#slack_manage_channel_div").hide(); $("#slack_manage_email_address_div").hide(); $("#manage_button_slack").hide(); $("#subscribe_slack_text_content").html("Receive status notifications in your Slack channel"); $("#manage_subscription_slack").show(); }) </script><script>$("#manage_button_slack").click(function (event) { event.preventDefault(); var channel = $("#manage_slack_channel").val(); var address_email = $("#manage_slack_address_email").val(); $.ajax({ url: '/subscriber/slack/request_manage_link', type: "POST", data: ({ statuspage_id: "58a71741a6d56a3a53000429", channel: channel, address_email: address_email }), success: function(data){ var message_text = data.status.message; $("#result_subscribe_slack").html("<span class=\"help-block\">"+message_text+"</span>"); $("#result_subscribe_slack").show(); setTimeout(function(){ $("#result_subscribe_slack").fadeOut("slow", function () { $("#result_subscribe_slack").hide(); }); }, 5000); } }); }) </script><script>$("#manage_subscription_sms").click(function (event) { event.preventDefault(); $("#recaptcha_block_sms").hide(); $("#manage_subscription_sms").hide(); $("#subscribe_button_sms").hide(); $("#manage_button_sms").show(); $("#subscribe_sms_text_content").html("Enter the number you 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setTimeout(function(){ $("#result_subscribe_sms").fadeOut("slow", function () { $("#result_subscribe_sms").hide(); }); }, 5000); } }); }) </script><script>$(document).ready(function(){ $('[data-toggle="tooltip"]').tooltip({'placement': 'top'}); }); </script></body></html>

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