Code of Conduct - Lufthansa Group Investor Relations

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content="Lufthansa Group Investor Relations" /> <meta property="og:title" content="Code of Conduct" /> <meta property="og:description" content=""> <meta property="og:url" content="https://investor-relations.lufthansagroup.com/en/corporate-governance/compliance/code-of-conduct.html" /> <meta property="og:image" content="https://investor-relations.lufthansagroup.com/typo3temp/assets/_processed_/8/8/csm_default_bfde1d87e4.png" /> <meta property="og:image:width" content="720" /> <meta property="og:image:height" content="405" /> </head> <body id="page-52" class="layout-0 belayout-static"> <header><section id="banner"><div class="container"><div class="row metatop"><div class="col-7 col-sm-9 col-md-9 wordmark"><a href="/en/investor-relations.html"><img src="/typo3conf/ext/project_configuration/Resources/Public/Images/LHG_Wordmark_blue.svg" class="visible-xs visible-sm d-block d-lg-none" role="img" alt="Lufthansa Group"></a></div><div class="col-5 col-sm-3 col-md-3"><nav 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src="/typo3conf/ext/project_configuration/Resources/Public/Images/LHG_Wordmark_blue.svg" class="wordmark-md" alt="Lufthansa Group"></a></div></div></div></section><section id="mainnav"><div class="d-none d-lg-block"><div class="row"><div class="container"><nav id="main-navi" class="navbar navbar-default navbar-static-top"><h2 class="sr-only">Main Menu First Level</h2><ul id="navbar-main" class="nav navbar-nav"><li><a href="https://www.lufthansagroup.com/en" title="Home" class="page-25" target="_self"> Home </a></li><li><a href="https://www.lufthansagroup.com/en/newsroom.html" title="Newsroom" class="page-2" target="_self"> Newsroom </a></li><li><a href="https://www.lufthansagroup.com/en/company.html" title="Company" class="page-3" target="_self"> Company </a></li><li><a href="https://www.lufthansagroup.com/en/responsibility.html" title="Responsibility" class="page-4" target="_self"> Responsibility </a></li><li class="active"><a href="/en/investor-relations.html" title="Investor Relations" class="page-5" target="_self"> Investor Relations </a></li><li><a href="https://lufthansagroup.careers/en" title="Jobs & Careers" class="page-6" target="_self"> Jobs & Careers </a></li></ul></nav></div></div></div></section><section id="subnav"><div class="container"><div class="row"><div class="col-md-12"><nav id="my-menu"><h2 class="sr-only">Main Menu Sub Level</h2><ul><li class=""><a class="page-25" title="Home" href="https://www.lufthansagroup.com/en" target="_self"> Home </a></li><li class=""><a class="page-2" title="Newsroom" href="https://www.lufthansagroup.com/en/newsroom.html" target="_self"> Newsroom </a></li><li class=""><a class="page-3" title="Company" href="https://www.lufthansagroup.com/en/company.html" target="_self"> Company </a><ul class="level2"><li><a href="https://www.lufthansagroup.com/en/company/company-portrait.html">Company Portrait</a></li><li><a href="https://www.lufthansagroup.com/en/company/management.html">Management</a><ul class="level3"><li><a href="https://www.lufthansagroup.com/en/company/company-management.html">Company Management Lufthansa Group</a><ul class="level4"><li><a href="https://www.lufthansagroup.com/en/company/company-management/carsten-spohr.html">Carsten Spohr</a></li><li><a href="https://www.lufthansagroup.com/en/company/company-management/dr-michael-niggemann.html">Dr Michael Niggemann</a></li><li><a href="https://www.lufthansagroup.com/en/company/company-management/dr-till-streichert.html">Dr. Till Streichert</a></li><li><a href="https://www.lufthansagroup.com/en/company/company-management/grazia-vittadini.html">Grazia Vittadini</a></li><li><a href="https://www.lufthansagroup.com/en/company/company-management/dieter-vranckx.html">Dieter Vranckx</a></li></ul></li><li><a href="https://www.lufthansagroup.com/en/unternehmen/management/company-management-lufthansa-airlines.html">Company Management Lufthansa Airlines</a><ul class="level4"><li><a href="https://www.lufthansagroup.com/en/unternehmen/management/company-management-lufthansa-airlines/jens-ritter.html">Jens Ritter</a></li><li><a href="https://www.lufthansagroup.com/en/unternehmen/management/company-management-lufthansa-airlines/heiko-reitz.html">Heiko Reitz</a></li><li><a href="https://www.lufthansagroup.com/en/unternehmen/management/company-management-lufthansa-airlines/dr-joerg-beissel.html">Dr. Jörg Beißel</a></li><li><a href="https://www.lufthansagroup.com/en/unternehmen/management/company-management-lufthansa-airlines/karl-brandes.html">Karl Brandes</a></li><li><a href="https://www.lufthansagroup.com/en/unternehmen/management/company-management-lufthansa-airlines/astrid-neben.html">Astrid Neben</a></li></ul></li></ul></li><li><a href="https://www.lufthansagroup.com/en/company/business-segments.html">Business Segments</a><ul class="level3"><li><a href="https://www.lufthansagroup.com/en/company/business-segments/passenger-airlines.html">Passenger Airlines</a></li><li><a href="https://lufthansa-cargo.com/meta/meta/company/about-us">Logistics</a></li><li><a href="https://www.lufthansa-technik.com">Maintenance Repair Overhaul</a></li><li><a href="https://www.lufthansagroup.com/en/company/business-segments/other-activities.html">Other Activities</a></li></ul></li><li><a href="https://www.lufthansagroup.com/en/company/alliances.html">Alliances</a></li><li><a href="https://www.lufthansagroup.com/en/company/fleet.html">Fleet</a><ul class="level3"><li><a href="https://www.lufthansagroup.com/en/company/fleet/lufthansa-and-regional-partners.html">Lufthansa and Regional Partners</a></li><li><a href="https://www.lufthansagroup.com/en/company/fleet/austrian-airlines.html">Austrian Airlines</a></li><li><a href="https://www.lufthansagroup.com/en/company/fleet/brussels-airlines.html">Brussels Airlines</a></li><li><a href="https://www.lufthansagroup.com/en/company/fleet/eurowings.html">Eurowings</a></li><li><a href="https://www.lufthansagroup.com/en/company/fleet/swiss.html">SWISS</a></li><li><a href="https://www.lufthansagroup.com/en/company/fleet/air-dolomiti.html">Air Dolomiti</a></li><li><a href="https://www.lufthansagroup.com/en/company/fleet/discover-airlines.html">Discover Airlines</a></li><li><a href="https://www.lufthansagroup.com/en/company/fleet/edelweiss-air.html">Edelweiss Air</a></li><li><a href="https://www.lufthansagroup.com/en/company/fleet/lufthansa-cargo.html">Lufthansa Cargo</a></li></ul></li><li><a href="https://www.lufthansagroup.com/en/company/history.html">History</a></li></ul></li><li class=""><a class="page-4" title="Responsibility" href="https://www.lufthansagroup.com/en/responsibility.html" target="_self"> Responsibility </a><ul class="level2"><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment.html">MakeChangeFly</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment.html">Climate & Environment</a><ul class="level3"><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment/climate-protection-goals.html">Climate protection goals</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment/fleet-modernization.html">Fleet Modernization</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment/sustainable-aviation-fuel.html">Sustainable Aviation Fuel</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment/efficiency-improvement-in-flight-operations.html">Efficiency improvement in flight operations</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment/more-sustainable-flying.html">More sustainable flying</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment/waste-and-plastic-reduction.html">Waste and Plastic Reduction</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment/active-noise-abatement.html">Active Noise Abatement</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment/environmental-management.html">Environmental Management</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/climate-environment/climate-research.html">Climate research</a></li></ul></li><li><a href="https://www.lufthansagroup.com/en/responsibility/corporate-responsibility.html">Corporate Responsibility</a><ul class="level3"><li><a href="https://www.lufthansagroup.com/en/responsibility/corporate-responsibility/stakeholder-dialogue.html">Stakeholder Dialogue</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/corporate-responsibility/ethics-and-integrity.html">Ethics and Integrity</a><ul class="level4"><li><a href="https://www.lufthansagroup.com/en/responsibility/corporate-responsibility/ethics-and-integrity/human-rights.html">Human rights</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/corporate-responsibility/ethics-and-integrity/human-rights-related-statements.html">Human rights related statements</a></li></ul></li><li><a href="https://www.lufthansagroup.com/en/responsibility/corporate-responsibility/sustainable-development-goals.html">Sustainable Development Goals</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/corporate-responsibility/memberships.html">Memberships</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/corporate-responsibility/sustainability-ratings-and-indices.html">Sustainability ratings and indices</a></li></ul></li><li><a href="https://investor-relations.lufthansagroup.com/en/corporate-facts/group-strategy.html">Economic Sustainability</a><ul class="level3"><li><a href="https://investor-relations.lufthansagroup.com/en/corporate-facts/group-strategy.html">Group Strategy</a></li></ul></li><li><a href="https://www.lufthansagroup.com/en/responsibility/product-responsibility.html">Product Responsibility</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility.html">Social Responsibility</a><ul class="level3"><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/diversity-and-equal-opportunities.html">Diversity and Equal Opportunities</a><ul class="level4"><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/diversity-and-equal-opportunities/report-on-gender-equality-and-equal-pay.html">Report on gender equality and equal pay</a></li></ul></li><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/work-life-balance.html">Work-Life-Balance</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/health-management-and-occupational-safety.html">Health Management and Occupational Safety</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/talent-management.html">Talent Management</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/corporate-citizenship.html">Corporate Citizenship</a><ul class="level4"><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/corporate-citizenship/social-commitment.html">Social Commitment</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/corporate-citizenship/humanitarian-emergency-aid.html">Humanitarian Emergency Aid</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/corporate-citizenship/other-commitments.html">Other Commitments</a></li><li><a href="https://www.lufthansagroup.com/en/responsibility/social-responsibility/corporate-citizenship/cooperation-requests.html">Cooperation Requests</a></li></ul></li></ul></li><li><a href="https://www.lufthansagroup.com/en/responsibility/reports.html">Reports</a></li><li><a href="https://newsroom.lufthansagroup.com/en?h=1&t=responsibility">News</a></li></ul></li><li class=" Selected current"><a class="page-5" title="Investor Relations" href="/en/investor-relations.html" target="_self"> Investor Relations </a><ul class="level2"><li class=""><a class="page-23" title="Corporate Facts" href="/en/corporate-facts.html" target="_self"> Corporate Facts </a><ul class="level3"><li class=""><a class="page-27" title="Key data" href="/en/corporate-facts/key-data/lufthansa-group.html" target="_self"> Key data </a><ul class="level4"><li class=""><a class="page-28" title="Lufthansa Group" href="/en/corporate-facts/key-data/lufthansa-group.html" target="_self"> Lufthansa Group </a></li><li class=""><a class="page-40" title="Business segments" href="/en/corporate-facts/key-data/business-segments.html" target="_self"> Business segments </a></li></ul></li><li class=""><a class="page-37" title="Group strategy" href="/en/corporate-facts/group-strategy.html" target="_self"> Group strategy </a></li><li class=""><a class="page-191" title="Financial strategy & value-based management" href="/en/corporate-facts/financial-strategy-value-based-management.html" target="_self"> Financial strategy & value-based management </a><ul class="level4"><li class=""><a class="page-192" title="Continuous value creation" href="/en/corporate-facts/financial-strategy-value-based-management/continuous-value-creation.html" target="_self"> Continuous value creation </a></li><li class=""><a class="page-193" title="Generation of strong free cash flows" href="/en/corporate-facts/financial-strategy-value-based-management/generation-of-strong-free-cash-flows.html" target="_self"> Generation of strong free cash flows </a></li><li class=""><a class="page-194" title="Maintain financial stabilty" href="/en/corporate-facts/financial-strategy-value-based-management/maintain-financial-stabilty.html" target="_self"> Maintain financial stabilty </a></li></ul></li><li class=""><a class="page-39" title="Fleet" href="/en/corporate-facts/fleet.html" target="_self"> Fleet </a></li></ul></li><li class=" Selected current current-sub"><a class="page-29" title="Corporate Governance & Compliance" href="/en/corporate-governance.html" target="_self"> Corporate Governance & Compliance </a><ul class="level3"><li class=""><a class="page-30" title="Corporate Governance Declaration, Section 289f HGB" href="/en/corporate-governance/corporate-governance-declaration-section-289f-hgb.html" target="_self"> Corporate Governance Declaration, Section 289f HGB </a><ul class="level4"><li class=""><a class="page-47" title="Declaration of compliance, Section 161 AktG" href="/en/corporate-governance/corporate-governance-declaration-section-289f-hgb/declaration-of-compliance-section-161-aktg.html" target="_self"> Declaration of compliance, Section 161 AktG </a></li><li class=""><a class="page-776" title="Information on corporate governance practises" href="/en/corporate-governance/corporate-governance-declaration-section-289f-hgb/information-on-corporate-governance-practises.html" target="_self"> Information on corporate governance practises </a></li><li class=""><a class="page-778" title="Board of Management and Supervisory Board procedures" href="/en/corporate-governance/corporate-governance-declaration-section-289f-hgb/corporate-governance-declaration-section-289f-hgb-2023/board-of-management-and-supervisory-board-procedures.html" target="_self"> Board of Management and Supervisory Board procedures </a></li><li class=""><a class="page-780" title="Compensation of the Executive Board and Supervisory Board" href="/en/corporate-governance/corporate-governance-declaration-section-289f-hgb/corporate-governance-declaration-section-289f-hgb-2023/compensation-of-the-executive-board-and-supervisory-board.html" target="_self"> Compensation of the Executive Board and Supervisory Board </a></li><li class=""><a class="page-782" title="Shareholders and Annual General Meeting" href="/en/corporate-governance/corporate-governance-declaration-section-289f-hgb/corporate-governance-declaration-section-289f-hgb-2023/shareholders-and-annual-general-meeting.html" target="_self"> Shareholders and Annual General Meeting </a></li><li class=""><a class="page-784" title="Accounting and financial communication" href="/en/corporate-governance/corporate-governance-declaration-section-289f-hgb/corporate-governance-declaration-section-289f-hgb-2023/accounting-and-financial-communication.html" target="_self"> Accounting and financial communication </a></li><li class=""><a class="page-786" title="Law on the equal participation of women and men in executive positions" href="/en/corporate-governance/corporate-governance-declaration-section-289f-hgb/corporate-governance-declaration-section-289f-hgb-2023/law-on-the-equal-participation-of-women-and-men-in-executive-positions.html" target="_self"> Law on the equal participation of women and men in executive positions </a></li></ul></li><li class=" Selected current current-sub"><a class="page-31" title="Compliance" href="/en/corporate-governance/compliance.html" target="_self"> Compliance </a><ul class="level4"><li class=" Selected current current-sub"><a class="page-52" title="Code of Conduct" href="/en/corporate-governance/compliance/code-of-conduct.html" target="_self"> Code of Conduct </a></li><li class=""><a class="page-543" title="Whistleblowing System" href="/en/corporate-governance/compliance/whistleblowing-system.html" target="_self"> Whistleblowing System </a><ul class="level5"><li class=""><a class="page-545" title="Ombudsman" href="/en/corporate-governance/compliance/whistleblowing-system/ombudsman.html" target="_self"> Ombudsman </a></li></ul></li></ul></li><li class=""><a class="page-33" title="Articles of Association and Rules of Procedure" href="/en/corporate-governance/articles-of-association-and-rules-of-procedure.html" target="_self"> Articles of Association and Rules of Procedure </a></li><li class=""><a class="page-34" title="Executive Board" href="/en/corporate-governance/executive-board.html" target="_self"> Executive Board </a><ul class="level4"><li class=""><a class="page-462" title="Executive Board compensation system" href="/en/corporate-governance/executive-board/executive-board-compensation-system.html" target="_self"> Executive Board compensation system </a></li><li class=""><a class="page-715" title="Executive Board compensation system 2020" href="/en/corporate-governance/executive-board/executive-board-compensation-system-2020.html" target="_self"> Executive Board compensation system 2020 </a></li><li class=""><a class="page-463" title="Shares held by members of the Executive Board" href="/en/corporate-governance/executive-board/shares-held-by-members-of-the-executive-board.html" target="_self"> Shares held by members of the Executive Board </a></li></ul></li><li class=""><a class="page-35" title="Supervisory Board" href="/en/corporate-governance/supervisory-board.html" target="_self"> Supervisory Board </a><ul class="level4"><li class=""><a class="page-530" title="Compensation of the Supervisory Board" href="/en/corporate-governance/supervisory-board/compensation-of-the-supervisory-board.html" target="_self"> Compensation of the Supervisory Board </a></li></ul></li><li class=""><a class="page-92" title="Directors’ Dealings" href="/en/corporate-governance/directors-dealings.html" target="_self"> Directors’ Dealings </a></li><li class=""><a class="page-441" title="Stabilization packages" href="/en/corporate-governance/stabilization-packages.html" target="_self"> Stabilization packages </a></li></ul></li><li class=""><a class="page-42" title="Share & Bonds" href="/en/share-bonds.html" target="_self"> Share & Bonds </a><ul class="level3"><li class=""><a class="page-55" title="Share price" href="/en/share-bonds/share-price.html" target="_self"> Share price </a></li><li class=""><a class="page-56" title="Basic data" href="/en/share-bonds/basic-data.html" target="_self"> Basic data </a><ul class="level4"><li class=""><a class="page-57" title="Issued capital" href="/en/share-bonds/basic-data/issued-capital.html" target="_self"> Issued capital </a></li><li class=""><a class="page-58" title="Special features" href="/en/share-bonds/basic-data/special-features.html" target="_self"> Special features </a></li><li class=""><a class="page-216" title="ADR-Program" href="/en/share-bonds/basic-data/adr-program.html" target="_self"> ADR-Program </a></li></ul></li><li class=""><a class="page-59" title="Shareholder structure" 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aria-label="breadcrumb"><div class="container"><div class="row"><div class="col-12"><ol class="breadcrumb"><li class="breadcrumb-item"><a title="Home" href="https://www.lufthansagroup.com/en">Home</a></li><li class="breadcrumb-item"><a href="/en/investor-relations.html" title ="Investor Relations" target="_self"> Investor Relations </a></li><li class="breadcrumb-item"><a href="/en/corporate-governance.html" title ="Corporate Governance & Compliance" target="_self"> Corporate Governance & Compliance </a></li><li class="breadcrumb-item"><a href="/en/corporate-governance/compliance.html" title ="Compliance" target="_self"> Compliance </a></li><li class="breadcrumb-item active"> Code of Conduct </li></ol><div class="breadcrumb-gradient"></div></div></div></div></nav></section></header><main><section id="stage"><div class="container"><div id="c11573" class="frame frame-default frame-type-shortcut frame-layout-0"><div id="c11572" class="frame frame-default frame-type-textmedia 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data-srcset="/fileadmin/_processed_/3/b/csm_2388_01_0009_173d49163c.jpg , /fileadmin/_processed_/3/b/csm_2388_01_0009_af1e35b337.jpg 2x" media="(min-width: 961px) AND (max-width: 1220px)"><source data-srcset="/fileadmin/_processed_/3/b/csm_2388_01_0009_9c9ce0a37d.jpg , /fileadmin/_processed_/3/b/csm_2388_01_0009_92fdb376f6.jpg 2x" media="(min-width: 1280px)"><img data-src="/fileadmin/_processed_/3/b/csm_2388_01_0009_8bcef80eaf.jpg" class="lazyload img-fluid" alt="" title="" /></picture></figure></div></div></div></div></div></section><section class="section" id="page-header"><div class="content"><div class="container"><div class="row"><div class="col-xl-10"><header id="headline"><div id="c355" class="frame frame-default frame-type-textmedia frame-layout-0"><header><h1>Code of Conduct</h1></header><div class="image-group"></div></div></header></div></div></div></div></section><article><section class="section"><div class="content"><div class="container"><div class="row"><div class="col-lg-7" id="content"><article><div id="c354" class="frame frame-default frame-type-textmedia frame-layout-0"><div class="ce-textpic ce-left ce-above"><div class="ce-bodytext"><p>Responsible and lawful behaviour is a perquisite for the sustainable economic success of the Lufthansa Group. The Lufthansa Group Code of Conduct summarises the principles and guidelines which must be taken into account by each employee of the Group on a day-to-day basis. The Code of Conduct also serves as an orientation aid for business partners, clearly communicating our expectation that they comply with all applicable laws.</p><p>The Lufthansa Group is also a party to the “<a href="https://www.unglobalcompact.org/what-is-gc/participants/2868-Deutsche-Lufthansa-Aktiengesellschaft" title="Opens external link in new window" target="_blank" rel="noreferrer">United Nations Global Compact</a>”  and is a member of the anti-corruption network, “<a href="https://www.transparency.de/en" title="Opens external link in new window" target="_blank" rel="noreferrer">Transparency International</a>”. </p><p>In addition, a number of internal guidelines on topics such as Integrity and Competition Compliance reflect our voluntary and mandatory commitments, as discussed above, and have translated them into everyday do’s and don’ts for our employees.</p></div></div></div><div id="c9388" class="frame frame-default frame-type-textmedia frame-layout-0"><header><h2>Supplier Code of Conduct</h2></header><div class="ce-textpic ce-left ce-above"><div class="ce-bodytext"><p>When selecting suppliers, Lufthansa AG and its respective Group companies (Lufthansa Group) concentrate on total costs, quality, environmental awareness and compliance with the requirements of our Supplier Code of Conduct.</p><p>In the long term, we cooperate only with suppliers who place as much value on sustainability as we do.</p><p>We expect that our suppliers including their employees, agents and subcontractors respect and adhere to the standards of the Supplier Code of Conduct when conduction business with, for or in relation with Lufthansa Group.</p><p><a href="https://www.lufthansagroup.com/media/downloads/en/suppliers/LHG-Code-of-Conduct-Supplier-20231219-EN.pdf" title="Supplier Code of Conduct - PDF" target="_blank" class="pdf" rel="noreferrer">Supplier Code of Conduct</a></p></div></div></div></article></div><aside class="col-lg-4 offset-lg-1 marginale"><aside class="card 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