Serving Citizens Better through Digital Reinvention -- FCW

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class="header"> <div id="ph_header1_0_divBlockBox" class="blockBox"> <div id="ph_header1_0_divBody" class="summary"><div class="logo"> <div class="home"> <div class="home-inner"> <div class="event"> <h1><span style="font-size: 48px;">Serving Citizens Better through Digital Reinvention™</span></h1> <address><span style="font-size: 32px;">Leading your agency to the next level</span></address> </div> <br> <p class="location-date"><strong>December 4, 2018</strong> | Convene Rosslyn<br> <br> <br> <br> </p> </div> </div> </div></div> </div> </header> <div id="main"> <div class="sideBar"> </div> <div class="pContent"> <div id="ph_pcontent3_0_divBlockBox" class="homeintro"> <div id="ph_pcontent3_0_divBody" class="summary"><h3>About</h3> <p class="center">In today’s digital world, citizens want to engage in ways that provide convenience, flexibility and independence. In response, companies are changing the way they deliver services to meet those standards. Each citizen’s latest best experience becomes their new minimum standard for future experiences, whether mobile, web or in-person. In order for the government to successfully connect with citizens and deliver mission services, it needs to keep pace with the changing expectations of the citizen. This requires an approach that combines service delivery with the citizen experience – a recognition and acknowledgment that engaging citizens in the way they expect and need is the first and most important step towards effectively serving the public. </p> <p>To transform mission delivery through digital reinvention, agencies should take a holistic view of their strategy, technology landscape and user experience. Digital reinvention encompasses the end-to-end approach – from ideation through to design, prototype, implementation, change management and talent reinvention. It aligns mission delivery with user experience, enabling agencies to serve citizens by engaging them with the right solution through their preferred interactive channel.</p> <p>At this event, you’ll hear both from government and industry leaders about emerging technology such as intelligent automation, artificial intelligence and internet of things, which work in combination with digital platforms to digitally reinvent government. You’ll also hear about the new approaches agencies are taking to deliver the outcomes customers are seeking, and the fundamental changes that result in faster interactions, predictive responses and more insightful user data. </p></div> </div><div id="agenda"></div> <div id="ph_pcontent3_2_divEventAgenda" class="agenda"> <div class="daycalendar"> <h2 id="ph_pcontent3_2_AgendaTitle" class="agenda-title">Event Agenda</h2> <a id="component--calendar--tuesday"></a><h3 class="daycalendar-title">Tuesday, December 4, 2018</h3><div class="sessionlistcalendar tuesday"> <div class="sessionlistcalendar-times"> <div id="ph_pcontent3_2_ctl03_ListViewCalendarTimes_sessionListCalendarTimeslot_0" class="sessionlistcalendar-timeslot" style="height:160px;min-height:160px;"> 7 <span> AM </span> </div> <div id="ph_pcontent3_2_ctl03_ListViewCalendarTimes_sessionListCalendarTimeslot_1" class="sessionlistcalendar-timeslot" style="height:160px;min-height:160px;"> 8 <span> AM </span> </div> <div id="ph_pcontent3_2_ctl03_ListViewCalendarTimes_sessionListCalendarTimeslot_2" class="sessionlistcalendar-timeslot" style="height:160px;min-height:160px;"> 9 <span> AM </span> </div> <div id="ph_pcontent3_2_ctl03_ListViewCalendarTimes_sessionListCalendarTimeslot_3" class="sessionlistcalendar-timeslot" style="height:160px;min-height:160px;"> 10 <span> AM </span> </div> <div id="ph_pcontent3_2_ctl03_ListViewCalendarTimes_sessionListCalendarTimeslot_4" class="sessionlistcalendar-timeslot" style="height:160px;min-height:160px;"> 11 <span> AM </span> </div> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionListCalendarEvent" class="sessionlistcalendar-events" style="height:800px;"> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_0" style="position:absolute;top:0px;height:160px;min-height:160px;width:100%;left:0%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_0" class="sessionlistcalendar-time">7:00 am - 8:10 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_0" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/Reg.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_0">Registration, Breakfast Networking, Solution Center</a> </span> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_1" style="position:absolute;top:160px;height:0px;min-height:0px;width:100%;left:-100%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_1" class="sessionlistcalendar-time">8:10 am - 8:15 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_1" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/Opening-Remarks.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_1">Welcome & Opening Remarks</a> </span> <ul class="sessionlistcalendar-speakers"> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_1_ListViewSpeaker_1_SpeakerPhoto_0" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={71FA83E5-49C0-49E7-B51A-FA564150712F}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_1_ListViewSpeaker_1_SpeakerPhotoLink_0"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/FIAS/Speakers/troyheadshot_150w.jpg" alt="Troy Schneider"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={71FA83E5-49C0-49E7-B51A-FA564150712F}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_1_ListViewSpeaker_1_SpeakerNameLink_0" class="sessionlistcalendar-speakername">Troy K. Schneider</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_1_ListViewSpeaker_1_SpeakerTitle_0" class="sessionlistcalendar-speakertitle">Editor-in-Chief</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_1_ListViewSpeaker_1_SpeakerCompany_0" class="sessionlistcalendar-speakercompany">FCW and GCN</span> </li> </ul> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_2" style="position:absolute;top:200px;height:80px;min-height:80px;width:100%;left:0%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_2" class="sessionlistcalendar-time">8:15 am - 8:45 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_2" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/Panel-1_0.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_2">The Journey to Improve Customer Experiences</a> </span> <ul class="sessionlistcalendar-speakers"> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerPhoto_0" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={905391F3-9391-402F-84DB-0F7C00BCFBD1}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerPhotoLink_0"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/GIG-Events/2018-Custom/Speakers/BarbaraMorton_300.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={905391F3-9391-402F-84DB-0F7C00BCFBD1}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerNameLink_0" class="sessionlistcalendar-speakername">Barbara C. Morton</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerTitle_0" class="sessionlistcalendar-speakertitle">Deputy, Veterans Experience Office </span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerCompany_0" class="sessionlistcalendar-speakercompany">Department of Veterans Affairs</span> </li> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerPhoto_1" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={7DD31A3B-951F-4FAF-97D0-3349946807C2}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerPhotoLink_1"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/GIG-Events/2018-Custom/Speakers/SusanWedge_150.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={7DD31A3B-951F-4FAF-97D0-3349946807C2}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerNameLink_1" class="sessionlistcalendar-speakername">Susan Wedge</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerTitle_1" class="sessionlistcalendar-speakertitle">VP and Partner<br>Cognitive Process Transformation; Digital Strategy & iX</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_2_ListViewSpeaker_2_SpeakerCompany_1" class="sessionlistcalendar-speakercompany">U.S. Public Service, IBM Services</span> </li> </ul> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_3" style="position:absolute;top:280px;height:80px;min-height:80px;width:100%;left:0%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_3" class="sessionlistcalendar-time">8:45 am - 9:15 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_3" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/IoT-Flashtalk.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_3">Data Everywhere: From Ubiquitous Sensors to Intelligent Analytics</a> </span> <ul class="sessionlistcalendar-speakers"> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_3_ListViewSpeaker_3_SpeakerPhoto_0" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={2352CBAF-18FF-4EA7-A728-E2A82F1DF743}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_3_ListViewSpeaker_3_SpeakerPhotoLink_0"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/GIG-Events/2018-Custom/Speakers/MarlonAttiken_150.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={2352CBAF-18FF-4EA7-A728-E2A82F1DF743}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_3_ListViewSpeaker_3_SpeakerNameLink_0" class="sessionlistcalendar-speakername">Marlon Attiken</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_3_ListViewSpeaker_3_SpeakerTitle_0" class="sessionlistcalendar-speakertitle">Partner, IBM Services, Internet of Things</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_3_ListViewSpeaker_3_SpeakerCompany_0" class="sessionlistcalendar-speakercompany">IBM</span> </li> </ul> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_4" style="position:absolute;top:360px;height:80px;min-height:80px;width:100%;left:0%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_4" class="sessionlistcalendar-time">9:15 am - 9:45 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_4" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/Blockchain-Flashtalk.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_4">A Look Forward - 2019 Blockchain Government Activities</a> </span> <ul class="sessionlistcalendar-speakers"> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_4_ListViewSpeaker_4_SpeakerPhoto_0" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={3246E266-4B54-4CDC-8E2E-D709268B47A0}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_4_ListViewSpeaker_4_SpeakerPhotoLink_0"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/GIG-Events/2018-Custom/Speakers/MarkFisk_150.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={3246E266-4B54-4CDC-8E2E-D709268B47A0}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_4_ListViewSpeaker_4_SpeakerNameLink_0" class="sessionlistcalendar-speakername">Mark Fisk</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_4_ListViewSpeaker_4_SpeakerTitle_0" class="sessionlistcalendar-speakertitle">Partner, IBM Digital, Public Service Blockchain Leader</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_4_ListViewSpeaker_4_SpeakerCompany_0" class="sessionlistcalendar-speakercompany">IBM</span> </li> </ul> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_5" style="position:absolute;top:440px;height:80px;min-height:80px;width:100%;left:0%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_5" class="sessionlistcalendar-time">9:45 am - 10:15 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_5" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/RPA-Flashtalk.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_5">Driving Efficiency: Reinventing with Robotic Process Automation </a> </span> <ul class="sessionlistcalendar-speakers"> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerPhoto_0" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={3CAC3781-953E-4331-9E2E-A9AF605750D3}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerPhotoLink_0"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/GIG-Events/2018-Custom/Speakers/MarinaFox_150.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={3CAC3781-953E-4331-9E2E-A9AF605750D3}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerNameLink_0" class="sessionlistcalendar-speakername">Marina Fox</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerTitle_0" class="sessionlistcalendar-speakertitle">DotGov Domain Services Program Manager</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerCompany_0" class="sessionlistcalendar-speakercompany">U.S. General Services Administration</span> </li> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerPhoto_1" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={64235666-EF98-44FA-9AAD-6852D8AB43A4}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerPhotoLink_1"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/GIG-Events/2018-Custom/Speakers/JasonProw_150.png"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={64235666-EF98-44FA-9AAD-6852D8AB43A4}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerNameLink_1" class="sessionlistcalendar-speakername">Jason Prow</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerTitle_1" class="sessionlistcalendar-speakertitle">Partner, Public Service <br>Cognitive Process Automation Lead</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_5_ListViewSpeaker_5_SpeakerCompany_1" class="sessionlistcalendar-speakercompany">IBM Global Business Services</span> </li> </ul> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_6" style="position:absolute;top:520px;height:80px;min-height:80px;width:100%;left:0%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_6" class="sessionlistcalendar-time">10:15 am - 10:45 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_6" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/Salesforce-Flashtalk.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_6">Improve Customer Experiences with Digital Platforms to Expedite Agency Modernization</a> </span> <ul class="sessionlistcalendar-speakers"> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerPhoto_0" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={312944E4-B818-490F-AFA8-4CF6CBD518A8}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerPhotoLink_0"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/People/A/Arrieta_Jose-150.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={312944E4-B818-490F-AFA8-4CF6CBD518A8}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerNameLink_0" class="sessionlistcalendar-speakername">Jose Arrieta</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerTitle_0" class="sessionlistcalendar-speakertitle">Associate Deputy Assistant Secretary for Acquisition, Assistant Secretary for Financial Resources (ASFR)</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerCompany_0" class="sessionlistcalendar-speakercompany">Department of Health and Human Services</span> </li> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerPhoto_1" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={6D50FE1C-3F5A-4AFD-B28C-FAEC9B664FB1}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerPhotoLink_1"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/GIG-Events/2018-Custom/Speakers/BrianBoardman_150.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={6D50FE1C-3F5A-4AFD-B28C-FAEC9B664FB1}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerNameLink_1" class="sessionlistcalendar-speakername">Brian Boardman</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerTitle_1" class="sessionlistcalendar-speakertitle">Public Services Salesforce Practice Lead</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_6_ListViewSpeaker_6_SpeakerCompany_1" class="sessionlistcalendar-speakercompany">IBM</span> </li> </ul> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_7" style="position:absolute;top:600px;height:40px;min-height:40px;width:100%;left:0%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_7" class="sessionlistcalendar-time">10:45 am - 11:05 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_7" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/Panel-2_0.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_7">Ask Me Anything Panel</a> </span> <ul class="sessionlistcalendar-speakers"> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerPhoto_0" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={312944E4-B818-490F-AFA8-4CF6CBD518A8}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerPhotoLink_0"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/People/A/Arrieta_Jose-150.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={312944E4-B818-490F-AFA8-4CF6CBD518A8}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerNameLink_0" class="sessionlistcalendar-speakername">Jose Arrieta</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerTitle_0" class="sessionlistcalendar-speakertitle">Associate Deputy Assistant Secretary for Acquisition, Assistant Secretary for Financial Resources (ASFR)</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerCompany_0" class="sessionlistcalendar-speakercompany">Department of Health and Human Services</span> </li> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerPhoto_1" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={3CAC3781-953E-4331-9E2E-A9AF605750D3}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerPhotoLink_1"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/GIG-Events/2018-Custom/Speakers/MarinaFox_150.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={3CAC3781-953E-4331-9E2E-A9AF605750D3}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerNameLink_1" class="sessionlistcalendar-speakername">Marina Fox</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerTitle_1" class="sessionlistcalendar-speakertitle">DotGov Domain Services Program Manager</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerCompany_1" class="sessionlistcalendar-speakercompany">U.S. General Services Administration</span> </li> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerPhoto_2" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={7DD31A3B-951F-4FAF-97D0-3349946807C2}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerPhotoLink_2"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/GIG-Events/2018-Custom/Speakers/SusanWedge_150.jpg"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={7DD31A3B-951F-4FAF-97D0-3349946807C2}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerNameLink_2" class="sessionlistcalendar-speakername">Susan Wedge</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerTitle_2" class="sessionlistcalendar-speakertitle">VP and Partner<br>Cognitive Process Transformation; Digital Strategy & iX</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_7_ListViewSpeaker_7_SpeakerCompany_2" class="sessionlistcalendar-speakercompany">U.S. Public Service, IBM Services</span> </li> </ul> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_8" style="position:absolute;top:640px;height:0px;min-height:0px;width:100%;left:-100%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_8" class="sessionlistcalendar-time">11:05 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_8" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/Closing.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_8">Closing Remarks</a> </span> <ul class="sessionlistcalendar-speakers"> <li class="sessionlistcalendar-speaker"> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_8_ListViewSpeaker_8_SpeakerPhoto_0" class="sessionlistcalendar-speakerphoto"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={71FA83E5-49C0-49E7-B51A-FA564150712F}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_8_ListViewSpeaker_8_SpeakerPhotoLink_0"> <img src="/web/20201021135535im_/https://fcw.com/-/media/GIG/FIAS/Speakers/troyheadshot_150w.jpg" alt="Troy Schneider"/> </a> </span> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/events/2018/ibm-dec-4/Speakers/Speaker Window.aspx?SpeakerId={71FA83E5-49C0-49E7-B51A-FA564150712F}&ID={FDA1B678-20AC-427F-885F-953CECE9649E}" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_8_ListViewSpeaker_8_SpeakerNameLink_0" class="sessionlistcalendar-speakername">Troy K. Schneider</a> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_8_ListViewSpeaker_8_SpeakerTitle_0" class="sessionlistcalendar-speakertitle">Editor-in-Chief</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_ctl00_8_ListViewSpeaker_8_SpeakerCompany_0" class="sessionlistcalendar-speakercompany">FCW and GCN</span> </li> </ul> </div> <div id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionEvent_9" style="position:absolute;top:640px;height:80px;min-height:80px;width:100%;left:0%;" class="sessionlistcalendar-event colorx "> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTime_9" class="sessionlistcalendar-time">11:05 am - 11:45 am</span> <span id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitle_9" class="sessionlistcalendar-title"> <a href="https://web.archive.org/web/20201021135535/https://fcw.com/Events/2018/IBM-Dec-4/Sessions/Tuesday/Solution-Center-and-Networking.aspx" id="ph_pcontent3_2_ctl04_ListViewSessionListCalendar_SessionTitleLink_9">Solution Center & Networking</a> </span> </div> </div> </div> </div> </div> </div> <div class="sContent"> </div> <div class="xContent"> </div> </div> <footer role="contentinfo" class="footer"> <div id="Copyright_copyright" class="copyright"> <a href="/web/20201021135535/https://fcw.com/" target="_blank" class="logo"><img src="/web/20201021135535im_/https://fcw.com/~/media/GIG/PublicSector360/images/ps360_logo_final.png" alt="Public Sector 360" width="70"></a> <ul class="legal"> <li>View our <a href="https://web.archive.org/web/20201021135535/http://www.1105media.com/privacy.aspx">Privacy Policy</a> and <a targer="_blank" href="https://web.archive.org/web/20201021135535/https://1105media.com/terms.html">Terms of Service</a> | <a href="https://web.archive.org/web/20201021135535/https://1105media.com/pages/privacy-policy.aspx#_Toc520738059">CA: Do Not Sell My Personal Info</a> </li> <li>© <script type="text/javascript">var cur = 1996; var year = new Date(); if(cur == year.getFullYear()) year = year.getFullYear(); else year = cur + '-' + year.getFullYear(); document.write(year);</script> 1105 Media, Inc. 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