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Adobe - Knowledge base guided search

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rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <title>Adobe - Knowledge base guided search</title> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <meta http-equiv="Content-Language" content="en-us"/> <link rel="icon" href="/web/20071001051906im_/http://kb.adobe.com/favicon.ico" type="image/x-icon"/> <link rel="shortcut icon" href="/web/20071001051906im_/http://kb.adobe.com/favicon.ico" type="image/x-icon"/> <script type="text/javascript" src="/web/20071001051906js_/http://kb.adobe.com/selfservice/jslib/evg.js;jsessionid=79C1F97600C15527BF08F60E8623E4CD"></script> <script type="text/javascript" src="https://web.archive.org/web/20071001051906js_/http://wwwimages.adobe.com/www.adobe.com/lib/com.adobe/_all.js"></script> <link type="text/css" rel="stylesheet" href="https://web.archive.org/web/20071001051906cs_/http://wwwimages.adobe.com/www.adobe.com/lib/com.adobe/template/screen.css" 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Please see our <a href="/web/20071001051906/http://kb.adobe.com/go/gn_sitereqs">site requirements</a>.</div> </noscript> </form> <!--googleon: index--> <!-- header --> <div id="layoutLogic" class="L0"> <div id="C1" class="fpo pod p0 nw"> <div class="ne"> <div class="se"> <div class="sw"> <div class="n"> <div class="s"> <div class="w"> <div id="C1-body" class="pod-body e"> <ol id="depthpath" class="path menu compact"> <li><a href="/web/20071001051906/http://kb.adobe.com/">Home</a></li> <li><a href="/web/20071001051906/http://kb.adobe.com/support/">Support</a></li> </ol> <h1>Knowledgebase</h1> <script src="/web/20071001051906js_/http://kb.adobe.com/selfservice/jslib/button.js" type="text/javascript"></script> <script src="/web/20071001051906js_/http://kb.adobe.com/selfservice/jslib/common.js" type="text/javascript"></script> <script src="/web/20071001051906js_/http://kb.adobe.com/selfservice/jslib/CalendarPopup.js" type="text/javascript"></script> <script src="/web/20071001051906js_/http://kb.adobe.com/selfservice/jslib/searchentry.js" type="text/javascript"></script> <script language="JavaScript" type="text/javascript"> // NEW FUNCTIONS var blankAlert='Please enter a Query'; var requiredAlert='A selection is required in '; var dateformat='M/d/yyyy'; var dateformatAlert='The date format is wrong. The date format should be: ' + '"' + dateformat + '". '; var wrongintervaldatesAlert='The "From" date should be less or equal the "To" date. ' var datefilternum=1; var calendar = new CalendarPopup(); var now = new Date(); var clearedcontrols=new Array(); var requiredcontrols=new Array(); var requiredcontrollabels=new Array(); var dates=new Array(); clearedcontrols[clearedcontrols.length]="document"; clearedcontrols[clearedcontrols.length]="searchFor"; clearedcontrols[clearedcontrols.length]="product"; clearedcontrols[clearedcontrols.length]="archivestate"; clearedcontrols[clearedcontrols.length]="datepublished"; clearedcontrols[clearedcontrols.length]="publicationstatus"; function openCalendar(ctrlname){ var ctrl=document.forms[ "expertForm1193296023" ].elements[ctrlname]; calendar.select(ctrl,ctrlname+'anchor', dateformat ) } function getSearchDates(){ return dates; } var index = 1; function submitForm( searchForm) { searchForm.submit(); } var description = ""; var previousCode = -1; function submitOnEnter(_key) { var key; if(window.event) { key = window.event.keyCode; //IE } else { key = _key.which; //firefox } if (key == 13 && previousCode != 0 ) { previousCode = key; performSearch( document.expertForm1193296023 ); return false; } else { previousCode = key; return true; } } function submitOnEnterMWB(_key) { var key; if(window.event) { key = window.event.keyCode; //IE } else { key = _key.which; //firefox } // firefox generates some events with key = 0 which IE doesn't generate. // so we need to remember previous key code and do not call search if // the previous code is 0 if(key == 13 && previousCode != 0) { previousCode = key; performSearch( document.searchForm1193296023 ); return false; } else { previousCode = key; return true; } } function replaySearch( selectElem, searchMode ) { var searchId = selectElem.value; if( searchId == -1 )return; var searchName = selectElem.options[selectElem.selectedIndex].text; if(false){ popSearch('searchEntry.do?command=search&actionMode=edit&id=&action=10&searchId='+searchId+'&searchName='+searchName, selectElem.selectedIndex); }else { document.location.replace('searchEntry.do?command=search&actionMode=edit&id=&action=10&searchId='+searchId+'&searchName='+searchName+'&searchMode='+searchMode); } } function changeDescription() { var ctrl=document.getElementById("desc"); if(ctrl){ var type = document.expertForm1193296023.searchFor.value; if(type == "all") { ctrl.innerHTML = "Enclose exact words or phrases in double quotes. Include plus (+) to require words, minus (--) to exclude words, and OR between words.<br>Example: god OR goddess +&quot;Greek Mythology&quot; --Roman"; } else if(type == "titleOnly") { ctrl.innerHTML = "Title Only:&nbsp;&quot;(Need help? See <a href=/search/searchtips.html>Search tips</a>)&quot;"; } else if(type == "externalID") { ctrl.innerHTML = "Type in a document to look up the document."; } else { ctrl.innerHTML = ""; } } } </script> <script language="javascript"> if(document.all) { document.onreadystatechange = iE6isLame; } var advancedSearchRandom = 1193296023; var dragToGuidedSearch=new Array( "searchString" ); var dragToExpertSearch=new Array( "searchString" ); isGuidedSearchActive = "block"=="block"; var typeIdToNameId = new Array(); var showInUMPageletTypes = new Array(); function convertIds(passItem){ var istype=passItem.typeId==null || passItem.id==passItem.typeId; if(passItem && passItem.id && istype){ var prefix=passItem.id.indexOf("_"); if(prefix>0) passItem.id=passItem.id.substring(0,prefix)+"_root"; } return passItem; } function getHiddenUM(umTypeName) { if (isGuidedSearchActive) { return document.forms["searchForm1193296023"].elements[umTypeName]; }else{ return document.forms["expertForm1193296023"].elements[umTypeName]; } } function getGuidedSearchForm() { return document.searchForm1193296023; } function getAdvancedSearchForm() { return document.expertForm1193296023; } function manageFormDisplay() { $('advanced-options').style.display = "block"; dropAdvancedSearchFormCookie(); } </script> <script> dragToExpertSearch[ dragToExpertSearch.length ] = 'product'; </script> <div id="simple-options" class="pod nw p1" style="display: none"><div class="ne"><div class="se"><div class="sw"><div class="n"><div class="s"><div class="w"><div class="pod-body e"> <form name="searchForm1193296023" method="post" action="searchEntry.do" onsubmit="return validateForm(this);"> <input type="hidden" name="locale" value="LA_eng_US"> <input type="hidden" name="searchMode" value="GuidedSearch"> <input type="hidden" name="rwTarget" value="/rfPlayerWidget.do"> <input type="hidden" name="cmd" value="search"/> <input type="hidden" name="productFamily" value=""> <input type="hidden" name="forum" value=""> <input type="hidden" name="contextType" value="gs"> <input type="hidden" name="showSavedSearches" value="true"> <input type="hidden" name="usemicrosite" value="true"/> <input type="hidden" name="evaluateRF" value="true"/> <div class="clear-after"> <div class="columns-2-AB-A"> <dl class="inputBlock pullout-left left-60"> <dt class="pullout-item"> <label for="searchString">Search for</label> </dt> <dd> <input type="text" name="searchString" value="" onkeypress="return submitOnEnterMWB(event)" class="textfield max"> <label class="label-description wide" style="color: #888;font-family: Verdana,Arial,Helvetica,sans-serif;font-size:0.91em;"> (Need help? See <a href="/web/20071001051906/http://kb.adobe.com/search/searchtips.html">Search tips</a>) </label> </dd> </dl> </div> <div class="columns-2-AB-B"> <dl class="inputBlock pullout-left left-20"> <dt class="pullout-item txtright"> <label for="">in</label> </dt> <dd> <p> <select id="search-in" name="product" class="wide" style="width: 300px;" onchange="if( checkCtrl ) checkCtrl(this)"> <option value="noselection" selected>Product --&gt;</option> <option value="SG_ACROBAT3D_1_1">Acrobat 3D</option> <option value="SG_ACROBATCAPTURE_1_1">Acrobat Capture</option> <option value="SG_ACROBATCONNECT_1_1">Acrobat Connect</option> <option value="SG_ACROBATDISTILLER_1_1">Acrobat Distiller</option> <option value="SG_ACROBATELEMENTSSERVER_1_1">Acrobat Elements Server</option> <option value="SG_ACROBATELEMENTS_1_1">Acrobat Elements</option> <option value="SG_ACROBATMESSENGER_1_1">Acrobat Messenger</option> <option value="SG_ACROBATPROFESSIONAL_1_1">Acrobat Professional</option> <option value="SG_ACROBATSTANDARD_1_1">Acrobat Standard</option> <option value="SG_ADOBECENTRALPROOUTPUTSERVER_1_1">Adobe Central Pro Output Server</option> <option value="SG_ADOBEDEVICECENTRAL_1_1">Adobe Device Central</option> <option value="SG_ADOBEDIGITALEDITIONS_1_1">Adobe Digital Editions</option> <option value="SG_ADOBEDOCUMENTCENTER_1_1">Adobe Document Center</option> <option value="SG_ADOBEFORMCLIENTENDUSERCOMPONENTS_1_1">Adobe Form Client End User Components</option> <option value="SG_ADOBEINTEGRATE_1_1">Adobe Integrate</option> <option value="SG_ADOBELICENSEMANAGER_1_1">Adobe License Manager</option> <option value="SG_ADOBEOUTPUTDESIGNER_1_1">Adobe Output Designer</option> <option value="SG_ADOBEOUTPUTMANAGER_1_1">Adobe Output Manager</option> <option value="SG_ADOBEOUTPUTPAKFORMYSAP_COM_1_1">Adobe Output Pak for MySAP.com</option> <option value="SG_ADOBEOUTPUTPAKFORORACLEE_BUSINESSSUITE_1_1">Adobe Output Pak for Oracle E-Business Suite</option> <option value="SG_ADOBEREADEREXTENSIONSSERVER_1_1">Adobe Reader Extensions Server</option> <option value="SG_ADOBEREADER_1_1">Adobe Reader</option> <option value="SG_ADOBETECHNICALCOMMUNICATIONSUITE_1_1">Adobe Technical Communication Suite</option> <option value="SG_AFTEREFFECTS_1_1">After Effects</option> <option value="SG_AUDITION_1_1">Audition</option> <option value="SG_AUTHORWARE_1_1">Authorware</option> <option value="SG_BREEZE_1_1">Breeze</option> <option value="SG_BREEZEEVENTS_1_1">-BreezeEvents</option> <option value="SG_BREEZELIVE_1_1">-Breeze Meeting</option> <option value="SG_BREEZEPRESENTATION_1_1">-Breeze Presentation</option> <option value="SG_BREEZETRAINING_1_1">-Breeze Training</option> <option value="SG_BRIDGE_1_1">Bridge</option> <option value="SG_CAPTIVATE_1_1">Adobe Captivate</option> <option value="SG_CAPTUREDESIGNER_1_1">Capture Designer</option> <option value="SG_CAPTUREENTERPRISESERVER_1_1">Capture Enterprise Server</option> <option value="SG_CENTRAL_1_1">Central</option> <option value="SG_COLDFUSION_1_1">ColdFusion</option> <option value="SG_CONNECTENTERPRISESERVER_1_1">Connect Enterprise Server</option> <option value="SG_ACROBATCONNECTPROFESSIONAL_1_2">-Acrobat Connect Professional</option> <option value="SG_CONNECTEVENTS_1_2">-Adobe Connect Events</option> <option value="SG_CONNECTTRAINING_1_2">-Adobe Connect Training</option> <option value="SG_PRESENTER_1_2">-Presenter</option> <option value="SG_CONTRIBUTEPUBLISHINGSERVICES_1_1">Contribute Publishing Server</option> <option value="SG_CONTRIBUTE_1_1">Contribute</option> <option value="SG_CREATEADOBEPDFONLINE_1_1">Create Adobe PDF Online</option> <option value="SG_CREATIVESUITE_1_1">Creative Suite</option> <option value="SG_DIMENSIONS_1_1">Dimensions</option> <option value="SG_DIRECTOR_1_1">Director</option> <option value="SG_DISTILLERSERVER_1_1">Distiller Server</option> <option value="SG_DOCUMENTSERVER_1_1">Document Server</option> <option value="SG_DOWNLOADMANAGER_1_1">Download Manager</option> <option value="SG_DREAMWEAVER_1_1">Dreamweaver</option> <option value="SG_DREAMWEAVERULTRADEV_1_1">-Dreamweaver UltraDev</option> <option value="SG_DVRACK_1_1">DV Rack</option> <option value="SG_ENCOREDVD_1_1">Encore DVD</option> <option value="SG_E_PROCESSFRAMEWORK_1_1">E-Process Framework</option> <option value="SG_FIREWORKS_1_1">Fireworks</option> <option value="SG_FLASHCAST_1_1">FlashCast</option> <option value="SG_FLASHLITE_1_1">Flash Lite</option> <option value="SG_FLASHMEDIASERVER_1_1">Flash Media Server</option> <option value="SG_FLASHPAPER_1_1">FlashPaper</option> <option value="SG_FLASHPLAYER_1_1">Flash Player</option> <option value="SG_FLASHREMOTING_1_1">Flash Remoting</option> <option value="SG_FLASH_1_1">Flash</option> <option value="SG_FLEX_1_1">Flex</option> <option value="SG_FLEXBUILDER_1_1">-FlexBuilder</option> <option value="SG_FONTFOLIO_1_1">Font Folio</option> <option value="SG_FORMFLOW99_1_1">FormFlow99</option> <option value="SG_FORMFLOW_1_1">FormFlow</option> <option value="SG_FRAMEMAKERSERVER_1_1">FrameMaker Server</option> <option value="SG_FRAMEMAKER_1_1">FrameMaker</option> <option value="SG_FREEHAND_1_1">FreeHand</option> <option value="SG_GOLIVE_1_1">GoLive</option> <option value="SG_GRAPHICSSERVER_1_1">Graphics Server</option> <option value="SG_HOMESITE_1_1">HomeSite</option> <option value="SG_ILLUSTRATOR_1_1">Illustrator</option> <option value="SG_INCOPY_1_1">InCopy</option> <option value="SG_INDESIGNSERVER_1_1">InDesign Server</option> <option value="SG_INDESIGN_1_1">InDesign</option> <option value="SG_INTEMPO_1_1">InTempo</option> <option value="SG_JETFORMDESIGN_1_1">JetForm Design</option> <option value="SG_JETFORMFILLER_1_1">JetForm Filler</option> <option value="SG_JRUN_1_1">JRun</option> <option value="SG_LIGHTROOM_1_1">Lightroom</option> <option value="SG_LIVECYCLEASSEMBLER_1_1">LiveCycle Assembler</option> <option 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ES</option> <option value="SG_ADOBELIVECYCLEPDFGENERATORES_1_2">-Adobe LiveCycle PDF Generator ES</option> <option value="SG_ADOBELIVECYCLEPROCESSMANAGEMENTES_1_2">-Adobe LiveCycle Process Management ES</option> <option value="SG_ADOBELIVECYCLEPRODUCTIONPRINTES_1_2">-Adobe LiveCycle Production Print ES</option> <option value="SG_ADOBELIVECYCLEREADER_EXTENSIONSES_1_2">-Adobe LiveCycle Reader庐 Extensions ES</option> <option value="SG_ADOBELIVECYCLERIGHTSMANAGEMENTES_1_2">-Adobe LiveCycle Rights Management ES</option> <option value="SG_ADOBELIVECYCLEWORKBENCHES_1_2">-Adobe LiveCycle Workbench ES</option> <option value="SG_LIVECYCLEFORMMANAGER_1_1">LiveCycle Form Manager</option> <option value="SG_LIVECYCLEFORMS_2_1">LiveCycle Forms</option> <option value="SG_LIVECYCLEPDFGENERATORELEMENTS_1_1">LiveCycle PDF Generator Elements</option> <option value="SG_LIVECYCLEPDFGENERATORFORPOSTSCRIPT_1_1">LiveCycle PDF Generator for PostScript</option> <option 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value="SG_PREMIEREELEMENTS_1_1">Premiere Elements</option> <option value="SG_PREMIEREPRO_1_1">Premiere Pro</option> <option value="SG_PREMIERE_1_1">Premiere</option> <option value="SG_PRODUCTIONSTUDIO_1_1">Production Studio</option> <option value="SG_REACHFORM_1_1">ReachForm</option> <option value="SG_ROBODEMO_1_1">RoboDemo</option> <option value="SG_ROBOHELPFORFRAMEMAKER_1_1">RoboHelp for FrameMaker</option> <option value="SG_ROBOHELPOFFICE_1_1">RoboHelp</option> <option value="SG_ROBOENGINE_1_1">-RoboEngine</option> <option value="SG_ROBOHELPHTML_1_1">-RoboHelp HTML</option> <option value="SG_ROBOHELPWORD_1_1">-RoboHelp Word</option> <option value="SG_ROBOPDF_1_1">-RoboPDF</option> <option value="SG_ROBOSOURCECONTROL_1_1">-RoboSource Control</option> <option value="SG_ROBOINFO_1_1">RoboInfo</option> <option value="SG_SHOCKWAVEPLAYER_1_1">Shockwave Player</option> <option value="SG_SOUNDBOOTH_1_1">Soundbooth</option> <option value="SG_STOCKPHOTOS_1_1">Stock Photos</option> <option value="SG_STREAMLINE_1_1">Streamline</option> <option value="SG_STUDIO_1_1">Studio</option> <option value="SG_TYPEMANAGER_1_1">Type Manager</option> <option value="SG_TYPEREUNION_1_1">Type Reunion</option> <option value="SG_TYPE_1_1">Type</option> <option value="SG_ULTRA_1_1">Ultra</option> <option value="SG_VERSIONCUE_1_1">Version Cue</option> <option value="SG_VISUALCOMMUNICATOR_1_1">Visual Communicator</option> <option value="SG_VLOGIT_1_1">Vlog It!</option> <option value="SG_WEBOUTPUTPAK_1_1">Web Output Pak</option> </select> </p> </dd> </dl> </div> </div> <div class="clear-after"> <div class="columns-2-AB-A" style="vertical-align: bottom;"> <p class="nav-viewToggle" id="toggleAdvOpt"> <span class="collapse-item"> <a title="open advanced search options" href="javascript:toggleSearchForm();"> <img height="15" width="14" alt="Show" src="/web/20071001051906im_/http://kb.adobe.com/images/icons/button/expand.gif"/>Open advanced options</a> </span> </p> </div> <div class="columns-2-AB-B txtright"> <p><button onclick="javascript:void( performSearch( document.searchForm1193296023 ) )" value="Search" type="submit" class="button">Search</button></p> </div> </div> </form> </div></div></div></div></div></div></div></div> <script type="text/javascript"> function flipArchiveState(){ if(document.expertForm1193296023.archivestate){ document.expertForm1193296023.archivestate.style.visibility = 'hidden'; document.expertForm1193296023.archivestate.checked = ! document.expertForm1193296023.archivestate.checked } } </script> <div id="advanced-options" class="pod nw p1" style="display: none;"><div class="ne"><div class="se"><div class="sw"><div class="n"><div class="s"><div class="w"><div class="pod-body e"> <form name="expertForm1193296023" method="post" action="searchEntry.do" onsubmit="return proxyValidateForm(this);"> <input type="hidden" name="rwTarget" value="/rfPlayerWidget.do"> <input type="hidden" name="searchType" value="Advanced"/> <input type="hidden" name="searchMode" value="ExpertSearch"/> <input type="hidden" name="productFamily" value=""> <input type="hidden" name="forum" value=""> <input type="hidden" name="cmd" value="search"/> <input type="hidden" name="contextType" value="gs"> <input type="hidden" name="showSavedSearches" value="true"> <input type="hidden" name="usemicrosite" value="true"/> <input type="hidden" name="evaluateRF" value="true"/> <div class="clear-after"> <div class="columns-2-AB-A"> <dl class="inputBlock pullout-left left-60"> <dt class="pullout-item"> <label for="searchString">Search for</label> </dt> <dd> <input type="text" name="searchString" value="" class="textfield max"> <label class="label-description wide" style="color: #888;font-family: Verdana,Arial,Helvetica,sans-serif;font-size:0.91em;"> (Need help? See <a href="/web/20071001051906/http://kb.adobe.com/search/searchtips.html">Search tips</a>) </label> </dd> </dl> <div class="pullout-left left"> <div class="pullout-item" style="margin-top: 15px;">&nbsp;</div> <dl class="inputBlock pullout-left left-180"> <dt class="pullout-item txtright" style="margin-top: 0px;">Document Types</dt> <dd style="margin-top: 0px;"> <ul class="inputGroup"> <li class="pullout-left left-20"> <p class="pullout-item"> <input id="id_document" name="document" type="checkbox" value="DT_Service_Notes"/> </p> <p><label for="document">Customer Service</label></p> </li> <li class="pullout-left left-20"> <p class="pullout-item"> <input id="id_document" name="document" type="checkbox" value="DT_Tech_Notes"/> </p> <p><label for="document">Product Support</label></p> </li> <li class="pullout-left left-20"> <p class="pullout-item"> <input id="id_document" name="document" type="checkbox" value="DT_Developer_Center"/> </p> <p><label for="document">Tutorials </label></p> 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size="20" onchange="if( checkCtrl ) checkCtrl(this)"> <option value="noselection" selected>Product --&gt;</option> <option value="SG_ACROBAT3D_1_1">Acrobat 3D</option> <option value="SG_ACROBATCAPTURE_1_1">Acrobat Capture</option> <option value="SG_ACROBATCONNECT_1_1">Acrobat Connect</option> <option value="SG_ACROBATDISTILLER_1_1">Acrobat Distiller</option> <option value="SG_ACROBATELEMENTSSERVER_1_1">Acrobat Elements Server</option> <option value="SG_ACROBATELEMENTS_1_1">Acrobat Elements</option> <option value="SG_ACROBATMESSENGER_1_1">Acrobat Messenger</option> <option value="SG_ACROBATPROFESSIONAL_1_1">Acrobat Professional</option> <option value="SG_ACROBATSTANDARD_1_1">Acrobat Standard</option> <option value="SG_ADOBECENTRALPROOUTPUTSERVER_1_1">Adobe Central Pro Output Server</option> <option value="SG_ADOBEDEVICECENTRAL_1_1">Adobe Device Central</option> <option value="SG_ADOBEDIGITALEDITIONS_1_1">Adobe Digital Editions</option> <option value="SG_ADOBEDOCUMENTCENTER_1_1">Adobe 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