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Can we use a Basic or Plus account instead?</a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#is-vimeo-pro-better-than-vimeo-plus">Is Vimeo PRO better than Vimeo Plus? </a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-is-the-private-mode-option">What is the Private Mode option?</a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#how-can-i-share-my-videos-if-im-in-private-mode">How can I share my videos if I’m in Private Mode? </a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-are-the-uploading-guidelines-for-vimeo-pro">What are the uploading guidelines for Vimeo PRO? </a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#am-i-allowed-to-charge-for-access-to-my-videos-as-a-pro-member">Am I allowed to charge for access to my videos as a PRO member? </a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#can-i-use-vimeo-pro-to-upload-videos-that-contain-ads">Can I use Vimeo PRO to upload videos that contain ads?</a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#do-you-really-provide-unlimited-bandwidth-at-no-extra-cost">Do you really provide unlimited bandwidth at no extra cost?</a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#where-can-i-purchase-a-vimeo-pro-account">Where can I purchase a Vimeo PRO account?</a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#why-am-i-being-asked-to-upgrade-to-vimeo-pro">Why am I being asked to upgrade to Vimeo PRO?</a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-happens-when-my-vimeo-pro-account-expires">What happens when my Vimeo PRO account expires?</a></li> <li><a href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#which-videos-will-i-lose-access-to-if-my-pro-membership-expires">Which videos will I lose access to if my PRO membership expires?</a></li> </ul> </div> </nav> <div id="cols" class="width_wrap"> <section class="block ruled_list faq_topic_articles"> <div id="what-is-vimeo-pro-why-is-it-awesome" class="list_item js_faq_article" data-article-id="1259430"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-is-vimeo-pro-why-is-it-awesome">What is Vimeo PRO? Why is it awesome?</a> </h3> <div class="faq_content">Vimeo PRO is the best platform for creative professionals and businesses to showcase their work. It’s also very likely the most affordable, high-quality professional video hosting solution on the interwebs.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="what-features-are-available-with-pro" class="list_item js_faq_article" data-article-id="1259431"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-features-are-available-with-pro">What features are available with PRO?</a> </h3> <div class="faq_content">When you sign up for Vimeo PRO, you get POWER, pure and simple:<ul><li>Upload up to 20GB a week (1040GB each year)</li><li>Priority video conversion to get your videos online faster</li><li>Private, unlisted video review pages</li><li>No banner ads for you or your viewers on Vimeo.com</li><li>Add up to 3 team members to your account</li><li>Unlimited customizable video Portfolio sites</li><li>Unlimited Groups/Channels/Albums</li><li>Advanced Stats dashboard</li><li>VIP Support: 1-hour email responses around the clock on business days with 1-day email support on holidays and weekends, Eastern Time</li><li>Mobile-ready videos</li><li>Customizable and brandable video player</li><li>Third-party player support</li><li>Optional source file storage</li><li>Full mobile, tablet, and connected TV compatibility</li><li>Sell your work, your way with Vimeo On Demand</li></ul></div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="how-much-total-storage-can-i-have-with-vimeo-pro" class="list_item js_faq_article" data-article-id="1334412"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#how-much-total-storage-can-i-have-with-vimeo-pro">How much total storage can I have with Vimeo PRO?</a> </h3> <div class="faq_content">With Vimeo PRO, you can upload up to 20GB of video per week. There is no overall storage limit.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="what-if-i-want-to-upload-more-than-20gb-per-week" class="list_item js_faq_article" data-article-id="1334413"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-if-i-want-to-upload-more-than-20gb-per-week">What if I want to upload more than 20GB per week?</a> </h3> <div class="faq_content">If you need more than 20GB per week, upgrade to <a href="https://web.archive.org/web/20160730180612/http://vimeo.com/upgrade">Vimeo Business</a> for 5TB of total storage with no weekly limits.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="how-are-pro-storage-quota-calculated" class="list_item js_faq_article" data-article-id="1334414"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#how-are-pro-storage-quota-calculated">How are PRO storage quota calculated?</a> </h3> <div class="faq_content">We calculate storage based on the size of your original source files. We do not factor in additional SD, HD, and mobile versions of your video that we generate for playback. Those versions are on the house!<br/><br/>To reduce the amount of storage you use, try adjusting your compression settings (aka export settings) to reduce your file size. Check out our <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/compression">recommended compression settings</a> to get started.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="does-my-business-company-organization-need-to-use-vimeo-pro-can-we-use-a-basic-or-plus-account-instead" class="list_item js_faq_article" data-article-id="1334415"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#does-my-business-company-organization-need-to-use-vimeo-pro-can-we-use-a-basic-or-plus-account-instead">Does my business / company / organization need to use Vimeo PRO? Can we use a Basic or Plus account instead?</a> </h3> <div class="faq_content">Businesses may not use Basic or Plus accounts to host videos. If you want to upload commercial videos, you must use Vimeo PRO or Business.<br/> <br/><strong>Commercial content includes:</strong><br/> <br/>·       Videos promoting or representing a for-profit business or brand<br/>·       Videos containing any form of advertising<br/>·       Videos hosted on behalf of a business (i.e., uploaded to Vimeo and embedded on your company’s website)<br/>·       Product demos and tutorials<br/><br/>There are exceptions, however! If you are an independent production company, author, artist, or non-profit, you may use any account type (Basic, Plus, PRO, or Business) to showcase your work.<br/><br/>Read more in the Commercial Content section of the <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/guidelines#commercial">Vimeo Guidelines</a>.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="is-vimeo-pro-better-than-vimeo-plus" class="list_item js_faq_article" data-article-id="1259441"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#is-vimeo-pro-better-than-vimeo-plus">Is Vimeo PRO better than Vimeo Plus?</a> </h3> <div class="faq_content">In a word: Yeah. But it also depends on your needs. Vimeo PRO is made for creative professionals and businesses who want to showcase their work in exactly the way they want, anywhere on the Internet, and on any device. So if you make videos for a living, or you’re a business with video needs, Vimeo PRO is perfect for you.<br/> <br/>With Vimeo PRO, you get way more storage: up to 20GB each week (1040GB a year). Vimeo PRO also includes customizable <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/organizing-your-videos/portfolios#what-is-a-portfolio-how-do-i-create-one">Portfolio pages</a>, VIP support, and the ability to sell work directly to viewers through <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/creator-services/vimeo-on-demand-selling-videos">Vimeo On Demand</a>, among many other enhancements.<br/> <br/>Vimeo Plus is designed for enthusiasts and creators who want more than Vimeo Basic: more room, more speed, more support. <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-plus">Read more about Vimeo Plus</a>.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="what-is-the-private-mode-option" class="list_item js_faq_article" data-article-id="2426655"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-is-the-private-mode-option">What is the Private Mode option?</a> </h3> <div class="faq_content">Private Mode, exclusively for Vimeo PRO and Business members, enables you to keep your profile page and videos from appearing on vimeo.com.<br/><br/>It’s a great option if you’re using Vimeo PRO or Business to host videos that are intended only for your business’ website or places other than vimeo.com.  <br/><br/>In addition, you must use Private Mode if you’re uploading commercial videos that may have a negative impact on viewer experience (for instance, by clogging search results with scores of similar videos). Read more in the <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/guidelines">Vimeo Guidelines</a>.<br/><br/>If you're a PRO or Business member, you can activate or deactivate Private Mode on the <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/settings/account">Account tab</a> of your Account Settings. Simply scroll down to the "Private Mode" section, click the button that says, "Enable / Disable Private Mode." You’ll need to review all the changes that will be made to your account, then re-enter your account password to enable Private Mode.<br/><br/>Needless to say (we hope), all of your videos must still comply with our <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/terms">Terms of Service</a> and <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/guidelines">Guidelines</a>, even in Private Mode.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="how-can-i-share-my-videos-if-im-in-private-mode" class="list_item js_faq_article" data-article-id="1334416"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#how-can-i-share-my-videos-if-im-in-private-mode">How can I share my videos if I’m in Private Mode?</a> </h3> <div class="faq_content">In Private Mode, your videos will not be publicly visible on Vimeo.com and you're not able to use Groups or Channels. However, you can still use Vimeo to host, organize and share your videos in the following ways:<ul><li><a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/sharing-videos/share-features#can-i-share-or-embed-private-videos">Embed your videos</a> on your website or other places around the web. (You can even add <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/managing-your-videos/privacy-settings#i-want-control-over-where-exactly-my-video-can-be-embedded-is-this-possible">domain-level privacy</a>.)</li><li>Showcase your videos in a beautiful <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/organizing-your-videos/portfolios#what-is-a-portfolio-how-do-i-create-one">PRO Portfolio</a>.</li><li>Share videos with clients using <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/sharing-videos/review-pages#what-is-a-video-review-page">Video Review Pages</a>.</li><li>Organize your videos with <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/organizing-your-videos/albums">Albums</a>. </li></ul></div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="what-are-the-uploading-guidelines-for-vimeo-pro" class="list_item js_faq_article" data-article-id="1259447"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-are-the-uploading-guidelines-for-vimeo-pro">What are the uploading guidelines for Vimeo PRO?</a> </h3> <div class="faq_content">Our <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/guidelines">Video Guidelines</a> apply to all Vimeo members — Basic, Plus, and PRO.<br/><br/>However, only PRO members can upload commercial videos. If you're uploading videos for your business, or which promote a product or service, be sure to read our <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/guidelines">Commercial Content Guidelines</a>.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="am-i-allowed-to-charge-for-access-to-my-videos-as-a-pro-member" class="list_item js_faq_article" data-article-id="1259454"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#am-i-allowed-to-charge-for-access-to-my-videos-as-a-pro-member">Am I allowed to charge for access to my videos as a PRO member?</a> </h3> <div class="faq_content">Absolutely! You can sell your work, your way with a wonderful set of tools called <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/creatorservices/ondemand">Vimeo On Demand</a>.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="can-i-use-vimeo-pro-to-upload-videos-that-contain-ads" class="list_item js_faq_article" data-article-id="1259455"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#can-i-use-vimeo-pro-to-upload-videos-that-contain-ads">Can I use Vimeo PRO to upload videos that contain ads?</a> </h3> <div class="faq_content">As a PRO member, you can upload videos that contain ads. However, you’ll need to use editing software to integrate those ads into your video before uploading.<br/> <br/>If the ads are particularly jarring to Vimeo.com viewers — or lead people to believe they’re being served or endorsed by Vimeo — a moderator may require you to keep the videos private or put your account in <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-is-private-mode">Private Mode</a>.<br/> <br/>Please note that the Vimeo player doesn’t support pre-roll, post-roll, or overlay ads.<br/> <br/>For pre-roll, post-roll, eye-roll, or overlay ad integration, you may use <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/managing-your-videos/video-settings#how-do-i-use-a-third-party-player-with-vimeo-pro">a third-party player.</a></div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="do-you-really-provide-unlimited-bandwidth-at-no-extra-cost" class="list_item js_faq_article" data-article-id="2503753"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#do-you-really-provide-unlimited-bandwidth-at-no-extra-cost">Do you really provide unlimited bandwidth at no extra cost?</a> </h3> <div class="faq_content"><p>Yes! We really do! All our members get unlimited bandwidth in the Vimeo player, included in the cost of their monthly or annual membership. While other vendors charge extra for bandwidth or plays, we’re all about your videos being as successful as possible — and we don’t penalize you for it. For those on a tight budget, this is especially good news: you’ll never encounter surprise charges for overages, so long as you’re using our gorgeous player.</p></div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="where-can-i-purchase-a-vimeo-pro-account" class="list_item js_faq_article" data-article-id="2026004"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#where-can-i-purchase-a-vimeo-pro-account">Where can I purchase a Vimeo PRO account?</a> </h3> <div class="faq_content">To upgrade to Vimeo PRO or learn more about our plans, go to <a data-fatal-attraction="container:faq_answer|component:pro|keyword:Where can I purchase a Vimeo PRO account?" href="/web/20160730180612/https://vimeo.com/upgrade">vimeo.com/upgrade</a>. You're well on your way to enjoying more storage, more privacy, powerful stats, and tools to help you showcase, share, and even sell your videos.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="why-am-i-being-asked-to-upgrade-to-vimeo-pro" class="list_item js_faq_article" data-article-id="1952566"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#why-am-i-being-asked-to-upgrade-to-vimeo-pro">Why am I being asked to upgrade to Vimeo PRO?</a> </h3> <div class="faq_content">If you’re uploading commercial or business videos, you must use Vimeo PRO to host your videos on Vimeo.<br/><br/>If a Vimeo moderator notices that you have commercial videos hosted on a Basic or Plus account, you will receive an email and an account notification asking you to upgrade to PRO. If you don’t upgrade by the specified date, your account will be suspended and your videos will no longer be viewable.<br/><br/>If you’re a Plus member, you will be able to upgrade to PRO for a prorated price.<br/><br/>If you think that your account has been mis-categorized, you can respond to the email notification you receive to reach our moderation team. Before you write to us, please read our <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/guidelines#commercial">Commercial Content Guidelines</a> to understand what qualifies as business / commercial content on Vimeo.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="what-happens-when-my-vimeo-pro-account-expires" class="list_item js_faq_article" data-article-id="1334442"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#what-happens-when-my-vimeo-pro-account-expires">What happens when my Vimeo PRO account expires?</a> </h3> <div class="faq_content">Your Vimeo account will revert to <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/basic-accounts">Basic Membership</a> if your PRO subscription expires. When you revert to Basic, the following actions will take place:<br/> <br/><strong>Features:</strong> You will lose access to Vimeo PRO features like priority conversion, VIP support, Advanced Stats, custom embed settings, domain-level privacy, Portfolios, Review Pages, FTP uploading, and Vimeo On Demand.<br/><br/><strong>Weekly Upload Limits:</strong> You will have an upload limit of 500MB.<br/><br/><strong>Video Storage:</strong> If your PRO account expires, you will keep any videos you uploaded while you were a Basic member, but you may lose some of the videos uploaded during your subscription.<br/><br/>For videos uploaded during your PRO membership, you will receive storage equivalent to 26GB multiplied by the number of years you were a PRO or Plus member. For example, if you were a PRO member for two years and your account lapses, we will store up to 52GB of your videos. We do this because 26GB is the maximum amount that Basic members can upload in one year.<br/><br/>Any storage needs above your cap (26GB x years of PRO/Plus membership) will be moved to our archive for storage up to one year, starting with your earliest videos (the videos you first uploaded to Vimeo). If you renew your PRO membership during that time, you’ll regain access to those videos.<br/> <br/><strong>Collections:</strong> You will keep Groups, Channels, and Albums you created as a PRO member, but you will not be able to create new ones beyond the Basic limits.<br/><br/>Please note: If you’re using Vimeo PRO for commercial purposes, you must maintain your PRO membership or remove your videos when your account expires.<br/><br/><strong>Embedded Videos:</strong> Any videos with custom embed settings for will revert to the default embed options for Basic accounts.<br/><br/><strong>Source Files:</strong> Any source files that were stored on Vimeo will be deleted after 60 days and cannot be recovered. The HD and SD versions of your videos will remain available.<br/><br/> </div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> <div id="which-videos-will-i-lose-access-to-if-my-pro-membership-expires" class="list_item js_faq_article" data-article-id="1363998"> <h3> <a class="js_scroll iconify_link_a" href="/web/20160730180612/https://vimeo.com/help/faq/vimeo-membership/vimeo-pro#which-videos-will-i-lose-access-to-if-my-pro-membership-expires">Which videos will I lose access to if my PRO membership expires?</a> </h3> <div class="faq_content">If your PRO account expires, you will keep any videos you uploaded as a Basic member but you may lose some of the videos uploaded during your subscription.<br/><br/>For videos uploaded during your PRO membership, you will receive storage equivalent to 26GB multiplied by the number of years you were a Plus or PRO member. For example, if you were a Plus or PRO member for two years and your account lapses, we will store up to 52GB of your videos. (We do this because 26GB is the maximum amount that Basic members can upload in one year.)<br/><br/>Any videos that exceed this limit will be boxed up and moved to our archives for up to one year, starting with your earliest videos (the videos you first uploaded to Vimeo), and will no longer be viewable by you or anyone else. <br/><br/>If you are <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/settings">opted out of auto-renew</a> and your account is expiring in the next 30 days, you can visit <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/settings/renew">this page</a> to see which videos are at risk. (Note that the list will change if you upload more videos before your expiration date.)<br/><br/>To keep all of your precious videos, simply <a href="https://web.archive.org/web/20160730180612/https://vimeo.com/settings">renew your membership now</a>.</div> <div class="faq_feedback js_feedback_block"> <p class="js_question txt_xsm">Was this helpful? <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="yes">Yes</a> / <a href="javascript:void(0)" class="feedback" title="" data-lightbox-options="url=/log_in" data-user-status="logged_out" data-feedback-value="no">No</a></p> <p class="js_success fade hide success_msg txt_xsm iconify_check_b">Thanks for your feedback!</p> <div class="js_feedback_form hide alert new_style lg"> <a class="undertaker">×</a> <em class="viconify_frownie_b"></em> <h4>Thanks for your feedback.</h4> <p>What would make this answer more helpful?</p> <form> <textarea class="txt_md js_feedback_text" maxlength="400" placeholder="Place thoughts, suggestions, frustrations, and so forth right here."></textarea> <input type="button" class="btn btn_normal_padding txt_md btn_processing js_send_feedback" value="Submit"> </form> </div> </div> </div> </section> <section class="block search_block"> <h3>Can’t find what you’re looking for? 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