Sign up to the Customer Centre

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function loadAlgoliaScript() { $.getScript("https://videotron.com/themes/custom/dxp_front/js/dist/algolia/dxp-algolia.js"); } </script>  <link rel="stylesheet" href="https://videotron.com/themes/custom/dxp_front/css/algolia-reset.min.css" > <link rel="stylesheet" href="https://videotron.com/themes/custom/dxp_front/css/dxp-algolia.min.css" > <div id="unified-header" v-few-frg-loader="header" style="background-image: none; background-color: transparent; margin-top: -20px; padding-top: 20px; padding-bottom: 48px;"> <style> .v-menu-placeholder { padding-top: 104px; } .v-force-desktop-nav .v-menu-placeholder { padding-top: 104px; } @media (max-width: 991px) { .v-menu-placeholder { padding-top: 130px; } } @media (max-width: 767px) { .v-menu-placeholder { padding-top: 100px; } } .v-force-mobile-nav .v-menu-placeholder { padding-top: 100px; } </style> <div class="v-menu-placeholder"></div> </div> <div class="mobile-alert-container"> </div>  <div id="content-main" class="container"> <div class="row"> <div class="col-12 col-lg-8 page-header"> <a href="/client/residentiel/dashboard.do" class="btn btn-ecw-home" role="button"> <span class="ecw-icon-left-arrow"></span> Customer Centre Homepage </a> <h1 style="padding-left: 10px;" >Sign up to the Customer Centre</h1> <p style="padding: 10px;">Your Customer Centre login ID allows you to safely manage your account, your services and your bills. Plus, it gives you access to the illico app content and features.</p> </div> <div id="main-column" class="col-12 col-lg-7"> <div id="user-inscription" class="margin-bt-20px"> <form name="userInscriptionForm" id="userInscriptionForm" method="post" action="/client/user-management/residentiel/secur/RegisterResidentialUser.do" class="form_validation_puc fn-setup-form-validation fn-validate-section edit-mode"> <input type="hidden" name="token_name" value="rtoken"> <input type="hidden" name="rtoken" value="LtBcyVxzJAzXiYHMjKsxuMacfEninTdW2QCA"> <input type="hidden" name="dispatch" value="registerResidentialUser"> <input type="hidden" name="appId" value="EC"> <input type="hidden" name="from" value=""> <h3><b>We need the following information to identify you:</b></h3> <div class="row w-100"> <div class="col-12 col-sm-6 form-group "> <label for="accountNumber" class="form__label"> Videotron account number </label> <input type="text" name="accountNumber" id="accountNumber" class="form-control" value="" placeholder="12345678-123-1" required data-regex="accountNumber" data-regex-error="Your first name cannot include the following characters: ! / % ?" data-required-error="This field is required." data-maxlength-error="Your first name cannot exceed 255 characters." /> <p class="help-block with-errors"></p> </div> <div class="col-12 col-sm-0 form-group"></div> <div class="col-12 col-sm-6 form-group "> <label for="email" class="form__label"> Email </label> <input type="text" name="email" id="email" styleId="email" class="form-control" styleClass="courrielPUC" value="" required data-regex="email" data-regex-error="Please enter a valid email address." data-required-error="This field is required." /> <p class="help-block with-errors"></p> </div> <div class="col-12 col-sm-0 form-group"></div> <div class="col-12 col-sm-6 form-group "> <label for="postalCode" class="form__label"> Postal code </label> <input type="text" name="postalCode" id="postalCode" styleId="postalCode" class="form-control" value="" placeholder="A9A 9A9" styleId="postalCode" data-regex="postalCode" data-regex-error="Your first name cannot include the following characters: ! / % ?" data-required-error="This field is required." data-maxlength-error="Your first name cannot exceed 255 characters." /> <p class="help-block with-errors"></p> </div> <div class="col-12 col-sm-0 form-group"></div> <div class="col-12 col-sm-6 form-group "> <label for="birthDate" class="form__label"> Birth date </label> <div id="birthDateWrapper"> <input type="text" id="birthDate" name="birthDate" data-format="YYYY-MM-DD" data-template="D MMMM YYYY" class="form-control" styleId="birthDate" /></div> <p class="help-block with-errors"></p> </div> <div class="col-12 col-sm-0 form-group" style="margin-bottom: auto;"></div> <div class="col-12 col-sm-9 form-group"><h3 style="padding-bottom: unset;"><b>Choose your login information for the Customer Centre</b></h3></div> <div class="col-12 col-sm-0 form-group" style="margin-bottom: auto;"></div> <div class="col-12 col-sm-6 form-group "> <label for="userId" class="form__label"> Username <a href="#!" data-toggle="tooltip" title="It is recommended to use your email address as an ID for the Customer Centre. Your Username must contain 8 characters or more.">?</a> </label> <input type="text" name="userId" id="userId" styleId="userId" class="form-control" maxlength="255" class="accountNumberInputText" value="" required value="" data-regex="userId" data-regex-error="Sorry, your password does not meet the criteria. Please verify it and try again." data-required-error="This field is required." data-maxlength-error="Your first name cannot exceed 255 characters." data-contains-field-value="pw" data-contains-field-value-error="Your password must not contain your username." /> <div class="float-clear txt-note" style="font-size: 12px;padding-top: 7px;">8 characters or more</div> <p class="help-block with-errors" ></p> </div> <div class="col-12 col-sm-0 form-group"></div> <div class="col-12 col-sm-6 form-group "> <label for="pw" class="form__label"> Choose a password </label> <div class="password-reveal fn-toggle-password"> <input type="password" id="pw" name="pw" property="pw" styleId="pw" class="form-control fn-password-strength" maxlength="32" data-regex="password" data-regex-error="Sorry, your password does not meet the criteria. Please verify it and try again." data-required-error="This field is required." data-contains-field-value="userId" data-contains-field-value-error="Your password must not contain your username." /> <a href="#!" class="reveal-btn"></a> </div> <p style="font-size: 12px;padding-top: 7px; margin-bottom:3px;"> Make sure the password meets the following criteria: <ul> <li>At least 8 characters</li> <li>A lowercase letter</li> <li>An uppercase letter</li> <li>A number</li> <li>No part of your username</li> </ul> </p> <div class="password-strength__wrapper fn-pwd-strength-wrapper"> <span class="label__weak">Weak</span> <span class="label__strong">Strong</span> <div class="password-strength__bar"></div> </div> <p class="help-block with-errors"></p> </div>  <div class="col-12 col-sm-0 form-group"></div> <div class="col-12 col-sm-6 form-group">  <div class="form-group"> <div id='recaptcha' class="g-recaptcha" data-sitekey="6Lfz0TQUAAAAAAfAP88Q_CTDXOH0AZtUb1Bgb6js" data-badge="inline" data-callback="vidCaptchaResponseReady" data-expired-callback="vidCaptchaResetCallback" data-size="invisible"> </div> </div> </div> <div class="col-12 col-sm-0 form-group"></div> <div class="col-12 col-sm-6 form-group"> <input class="btn btn-yellow btn-medium" type="submit" value="Create my Customer Centre" onclick="vidCaptchaValidate(event);"> </div> </div>                                    </form> </div>  <script src="/client/commun/static/js/captcha-util.js"></script> <script src="https://www.google.com/recaptcha/api.js?hl=en" async defer></script> <script> vidCaptchaUtil.init({"formId": "userInscriptionForm"}); $('document').load(function() { }); window.onload = function() { $("input.btn").removeClass("disabled"); }; </script> </div> <div id="side-column" class="col-12 col-lg-5"> <b>Where to find your Videotron account number?</b> <a href="#top" class="mobile-hide" style="display:none;font-weight:normal; color:#556688 !important; font-size:9pt">Return to the sign-up form</a> <p>On your Videotron contract or invoice:</p> <div class="related-links"> <div class=figure> <img class=scaled src="/resources/legacy/img/Contratx2.png" alt="Contrat de services de Vid閛tron mettant en 関idence le num閞o de compte" style="width: 150px;height: auto;" title="Videotron service contract highlighting the account number"> <p style="font-size: 12px;text-align: center;font-style: italic;" >Contract</p> </div> <div class=figure> <img class=scaled src="/resources/legacy/img/Facturex2.png" alt="Facture de Vid閛tron mettant en 関idence le num閞o de compte" style="width: 150px;height: auto;" title="Videotron invoice highlighting the account number"> <p style="font-size: 12px;text-align: center;font-style: italic;">Bill</p> </div> </div> <p>By contacting our <a href="http://www.videotron.com/en/contact-us">Customer Service</a></p> </div> </div> </div>  <div id="unified-footer" style="background-color:transparent; margin-top: 30px;"> <div v-few-frg-loader="footer"></div> </div> <noscript id="disabled-js"><iframe frameborder="0" marginheight="0" marginwidth="0" scrolling="no" src="/client/commun/javascript-en.jsp"> </iframe></noscript> <script type="text/javascript"> var _gaq = _gaq || []; /* On insere le bon compte */ _gaq.push(['_setAccount', 'UA-22702362-1']); _gaq.push(['_setDomainName', 'videotron.com']); _gaq.push(['_setAllowHash', false]); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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