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고객센터 | 카카오커머스 고객센터
<!DOCTYPE html> <html lang="ko"> <head> <title>고객센터 | 카카오커머스 고객센터</title> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta content="IE=edge" http-equiv="X-UA-Compatible"> <meta name="viewport" content="user-scalable=no, initial-scale=1.0, maximum-scale=1.0, minimum-scale=1.0, width=device-width"> <meta name="format-detection" content="telephone=no"> <meta name="description" content="카카오커머스 고객센터를 통해 각 서비스 도움말을 확인해보세요."> <meta property="og:type" content="website"> <meta property="og:image" content="https://st.kakaocdn.net/commerce_cs/images/etc/TMS_CS.png"> <meta property="og:title" content="카카오커머스 고객센터"> <meta property="og:description" content="카카오커머스 고객센터를 통해 각 서비스 도움말을 확인해보세요."> <meta property="og:url" content="ccs.kakao.com"> <meta property="page:name" content="HOME"> <script type="text/javascript" src="//t1.daumcdn.net/tiara/js/v1/tiara.min.js"></script><link rel="shortcut icon" href="https://st.kakaocdn.net/commerce_cs/images/etc/favicon_144x144.ico"> <link rel="stylesheet" type="text/css" href="/static/css/h.css"> <script type="text/javascript" src="https://st.kakaocdn.net/commerce_cs/js/jquery-2.1.1.min.js"></script> <script type="text/javascript" src="/static/js/ie9-polyfill.js"></script> <script type="text/javascript" src="/static/js/common.js"></script> <script type="text/javascript" src="/static/js/webCommon.js"></script> <script type="text/javascript" src="/static/js/emergency.js"></script> <script type="text/javascript" src="/static/js/tiara/tiaraConfig.js"></script> <script type="text/javascript" src="/static/js/tiara/commonLink.js"></script> </head> <body class="bg_gray"> <input type="hidden" id="tiara_section" name="tiara_section" value="커머스고객센터_PC"> <input type="hidden" id="tiara_page" name="tiara_page" value="고객센터_메인_PC"> <input type="hidden" id="tiara_page_view" name="tiara_page_view" value="고객센터_메인_PC"> <div id="kakaoIndex"> </div> <div id="kakaoWrap"> <header id="kakaoHead" class="head_customer"> <h1 class="tit_logo"> <a href="/" class="link_logo" data-customtiara-actionname="메인_이동" data-customtiara-layer="헤더_영역"> <span class="img_logo"> <span class="ir_wa">kakaocommerce 고객센터</span> </span> </a> </h1> </header> <hr class="hide"> <main id="kakaoContent"> <div id="cMain"> <article id="mArticle"> <h2 id="kakaoBody" class="screen_out">커머스 고객센터 메인</h2> <div class="detail_maincs"> <strong class="txt_welcome">안녕하세요.카카오 커머스 고객센터입니다.</strong> <div class="bundle_buyer"> <h3 class="tit_main">도움이 필요하신 서비스를 선택해주세요.</h3> <ul class="list_service"> <li> <a href="/help?service=66" class="link_service" data-customtiara-actionname="선물하기_고객센터" data-customtiara-layer="컨텐츠_영역"> <span class="inner_service"> <img src="https://st.kakaocdn.net/commerce_cs/images/m/service_gift.png" class="img_cs img_service" alt=""> <span class="txt_service">카카오톡<br><em class="word_service">선물하기</em></span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> <li> <a href="/help?service=149" class="link_service" data-customtiara-actionname="쇼핑하기_고객센터" data-customtiara-layer="컨텐츠_영역"> <span class="inner_service"> <img src="https://st.kakaocdn.net/commerce_cs/images/m/service_talkshop_241126.png" class="img_cs img_service" alt=""> <span class="txt_service"><em class="word_service">톡딜</em></span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> <li> <a href="/redirect/makers/help" class="link_service" data-customtiara-actionname="메이커스_고객센터" data-customtiara-layer="컨텐츠_영역"> <span class="inner_service"> <img src="https://st.kakaocdn.net/commerce_cs/images/m/service_makers.png" class="img_cs img_service" alt=""> <span class="txt_service">카카오<br><em class="word_service">메이커스</em></span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> <!-- NOTE(dean): http://kko.to/hY5PZlo4p <li> <a href="/help?service=13" class="link_service"> <span class="inner_service"> <img src="https://st.kakaocdn.net/commerce_cs/images/m/service_style.png" class="img_cs img_service" alt=""> <span class="txt_service">카카오<br><em class="word_service">스타일</em></span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> --> <!-- <li> <a href="/help?service=999" class="link_service"> <span class="inner_service"> <img src="https://st.kakaocdn.net/commerce_cs/images/m/service_sell.png" class="img_cs img_service" alt=""> <span class="txt_service">카카오<br><em class="word_service">장보기</em></span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> --> <li> <a href="/help?service=150" class="link_service" data-customtiara-actionname="쇼핑하우_고객센터" data-customtiara-layer="컨텐츠_영역"> <span class="inner_service"> <img src="https://st.kakaocdn.net/commerce_cs/images/m/service_shophow.png" class="img_cs img_service" alt=""> <span class="txt_service"><br><em class="word_service">쇼핑하우</em></span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> </ul> </div> <div class="bundle_seller"> <!-- <a href="/help?service=183" class="link_main" style="color: #444">선물하기 for Biz <strong class="emph_main">비즈회원센터</strong> 바로가기 >></a>--> <div id="ctl_tooltip" class="wrap_tooltip"> <a href="/help?service=183" class="link_main" data-customtiara-actionname="선포비_고객센터" data-customtiara-layer="컨텐츠_영역"><strong class="emph_main">선물하기 for Biz 고객센터</strong> 바로가기<span class="ico_commercecs ico_arr"></span></a><!-- 2021-02-22_v2 수정 --> <button id="btn_info_for_biz" type="button" class="btn_info"><span class="ico_commercecs">안내 툴팁 보기</span></button> <span class="tooltip_layer"> <strong class="tit_tooltip">선물하기 for Biz란?</strong> <span class="txt_desc">사업자용 플랫폼으로 쉽고 빠르게 대량 선물을 구매하여 카카오톡으로 발송하실 수 있는 서비스 입니다.</span> <button id="btnx_info_for_biz" type="button" class="btn_close"><span class="ico_commercecs ico_close">안내 툴팁 닫기</span></button> </span> </div> <h3 class="tit_main"> 혹시 판매자, 광고주님이신가요?<br>도움이 필요한 서비스를 선택해주세요. </h3> <ul class="list_service"> <li> <a href="/help?service=126" class="link_service" data-customtiara-actionname="선물하기_판매자_고객센터" data-customtiara-layer="컨텐츠_영역"> <span class="inner_service"> <span class="txt_service"><em class="word_service">선물하기</em><br></span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> <!-- <li>--> <!-- <a href="/help?service=184" class="link_service">--> <!-- <span class="inner_service">--> <!-- <span class="txt_service"><em class="word_service">선물하기 for Biz</em><br></span>--> <!-- <span class="ico_commercecs ico_arrow">선택</span>--> <!-- </span>--> <!-- </a>--> <!-- </li>--> <li> <a href="/help?service=104" class="link_service" data-customtiara-actionname="톡스토어_고객센터" data-customtiara-layer="컨텐츠_영역"> <span class="inner_service"> <span class="txt_service"><em class="word_service">톡스토어</em><br></span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> <li> <a href="https://makers-partner-center.kakao.com/faq" class="link_service" data-customtiara-actionname="메이커스_판매자_고객센터" data-customtiara-layer="컨텐츠_영역"> <span class="inner_service"> <span class="txt_service"><em class="word_service">메이커스</em><br></span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> <li> <a href="/help?service=152" class="link_service" data-customtiara-actionname="쇼핑하우_판매자_고객센터" data-customtiara-layer="컨텐츠_영역"> <span class="inner_service"> <span class="txt_service"><em class="word_service">쇼핑하우</em><br>입점/광고</span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> <li> <a href="/help?service=209" class="link_service" data-customtiara-actionname="카카오쇼핑_광고센터_고객센터" data-customtiara-layer="컨텐츠_영역"> <span class="inner_service"> <span class="txt_service"><em class="word_service">카카오쇼핑</em><br>광고센터</span> <span class="ico_commercecs ico_arrow">선택</span> </span> </a> </li> </ul> </div> </div> </article> </div> </main> <footer id="kakaoFoot" class="foot_customer"> <div class="inner_foot"> <!-- 2024-11-04 구조 추가 --> <strong class="tit_commerce"><!-- 2021-08-03 수정 -->(주) 카카오</strong> <span class="bar_g"><!--2021-03-15 추가--></span> <a href="https://cipr.kakao.com" class="link_cs" target="_blank" data-customtiara-actionname="지식재산권보호센터" data-customtiara-layer="푸터_영역" data-customtiara-notkind="false"> <!--2021-01-22 추가 2021-03-05--> <!--2021-04-15 링크 추가-->지식재산권보호센터 </a> <span class="bar_g"><!--2021-03-15 추가--></span> <a href="https://csafety.kakao.com/" class="link_cs" target="_blank" data-customtiara-actionname="안전거래센터" data-customtiara-layer="푸터_영역" data-customtiara-notkind="false"> <!--2021-01-22 추가 2021-03-05-->안전거래센터 </a> <!-- 2024-11-04 추가 시작--> <span class="bar_g"></span> <a href="https://www.kakao.com/policy/privacy" class="link_cs" target="_blank" data-customtiara-actionname="개인정보처리방침" data-customtiara-layer="푸터_영역" data-customtiara-notkind="false"><em class="emph_g">개인정보처리방침</em></a> <!-- // 2024-11-04 추가 끝 --> <h2 class="screen_out">저작권 이용정보</h2> <small class="txt_copyright"> <!-- 2021-08-03 수정 -->Copyright © <a href="https://www.kakaocommerce.com" target="_blank" class="link_service">Kakao Corp.</a> All rights reserved. </small><!-- 2024-11-04 Copyright 문구 추가 --> </div> </footer></div> <script> $(document).ready(function() { if(main.common.checkWindowOS()) { main.common.initHtml(); } var fn_popup_ctl_toggle = function() { var el_ctl = $('#ctl_tooltip'); if (el_ctl.hasClass('tooltip_show')) { el_ctl.removeClass('tooltip_show'); } else { el_ctl.addClass('tooltip_show'); } }; $('#btn_info_for_biz').click(fn_popup_ctl_toggle); $('#btnx_info_for_biz').click(fn_popup_ctl_toggle); }); </script> </body> </html>