Protel Imprint

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background-size: cover; background-repeat: no-repeat; background-position: center;"></div> <span class="megamenu-column__mini-header">How Planet helped this Swiss Super League football club to boost online sales by 75% in four months</span> </div> </a> <a class="megamenu-link" href="/case-studies/radisson-collection-hotel"> <div class="last-four-case-studies__case_study"> <div class="four-last-case-studies__item" style="background: url('https://www.weareplanet.com/sites/default/files/styles/wide/public/2024-06/DJI_0506%20%283%29-min.jpg?itok=a5Wj4D1W'); background-size: cover; background-repeat: no-repeat; background-position: center;"></div> <span class="megamenu-column__mini-header">How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan </span> </div> </a> <a class="megamenu-link" href="/case-studies/cabinn"> <div class="last-four-case-studies__case_study"> <div class="four-last-case-studies__item" style="background: url('https://www.weareplanet.com/sites/default/files/styles/wide/public/2024-05/CABINN%20photo%202.jpg?itok=_Kvcqik5'); background-size: cover; background-repeat: no-repeat; background-position: center;"></div> <span class="megamenu-column__mini-header">How CABINN connected payments and technology to reduce queues with Planet and Oracle Opera Cloud</span> </div> </a> <a class="megamenu-link" href="/case-studies/blue-lagoon"> <div class="last-four-case-studies__case_study"> <div class="four-last-case-studies__item" style="background: url('https://www.weareplanet.com/sites/default/files/styles/wide/public/2024-04/Blue%20Lagoon%20-%20main%20image.png?itok=Oya3F1Kc'); background-size: cover; background-repeat: no-repeat; background-position: center;"></div> <span class="megamenu-column__mini-header">Mastering cross-channel guest journeys at scale with Planet and LS Retail</span> </div> </a> </div> </div> </div> <div class="megamenu-company__desktop display-none"> <div class="navigation-items"> <div class="navigation-item navigation-item--about"> <a class="megamenu-link" href="/about"> <div class="megamenu-column__mini-header">About us</div> <div class="megamenu-column__mini-text">Find out more about Planet, our integrated solutions, and who we serve</div> </a> </div> <div class="navigation-item navigation-item--newsroom"> <a class="megamenu-link" href="/news"> <div class="megamenu-column__mini-header">Newsroom</div> <div class="megamenu-column__mini-text">Find resources and Planet contact details for press and media</div> </a> </div> <div class="navigation-item navigation-item--careers"> <a class="megamenu-link" href="/careers"> <div class="megamenu-column__mini-header">Careers</div> <div class="megamenu-column__mini-text">Discover our latest opportunities and start your journey with Planet</div> </a> </div> <div class="navigation-item navigation-item--support"> <a class="megamenu-link" href="/support"> <div class="megamenu-column__mini-header">Support</div> <div class="megamenu-column__mini-text">Get in touch with us today for local support in your country</div> </a> </div> </div> </div> </div>  <div class="megamenu-mobile-and-tablets display-none"> <div class="merged-menu-items"> <a class="arrow-right-anchor megamenu-link" id="anchor-products" href="javascript:void(0);" alt="An arrow pointing right.">Products <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."></a> <a class="arrow-right-anchor megamenu-link" id="anchor-solutions" href="javascript:void(0);" alt="An arrow pointing right.">Solutions <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."></a> <a class="arrow-right-anchor megamenu-link" id="anchor-resources" href="javascript:void(0);" alt="An arrow pointing right.">Resources <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."></a> <a class="arrow-right-anchor megamenu-link" id="anchor-company" href="javascript:void(0);" alt="An arrow pointing right.">Company <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."></a> <span class="protel-login"> <a class="megamenu-link" target="_blank" href="https://app.protel.net">Protel login</a> </span> <span class="contact-us"> <a class="megamenu-link" href="/contact">Contact us</a> </span> </div> <div class="megamenu-mobile-and-tablets__container megamenu-mobile-and-tablets__container--products display-none"> <div class="megamenu-column megamenu-column--left"> <span class="megamenu-column__title">Accept payments</span> <div class="megamenu-column__item"> <a class="megamenu-link" href="/online-payments"> <div class="img-and-mini-header-container"> <div class="img-and-mini-header-sub-container"> <div class="img-wrapper"> <img class="megamenu-column__icon megamenu-column__icon__arrow" src="/resources/icons/white-arrow.svg"/> </div> <span class="megamenu-column__mini-header">Online</span> </div> <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."> </div> <span class="megamenu-column__mini-text">Accept payments on your website, mobile app or via a secure link</span> </a> </div> <div class="megamenu-column__item"> <a class="megamenu-link" href="/in-person-payments"> <div class="img-and-mini-header-container"> <div class="img-and-mini-header-sub-container"> <div class="img-wrapper"> <img class="megamenu-column__icon megamenu-column__icon__arrow" src="/resources/icons/home.svg"/> </div> <span class="megamenu-column__mini-header">In-person</span> </div> <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."> </div> <span class="megamenu-column__mini-text">Take in-person payments inside, outside or on-the-go</span> </a> </div> <div class="megamenu-column__item"> <a class="megamenu-link" href="/payments"> <div class="img-and-mini-header-container"> <div class="img-and-mini-header-sub-container"> <div class="img-wrapper"> <img class="megamenu-column__icon megamenu-column__icon__arrow" src="/resources/icons/accept-payments.svg"/> </div> <span class="megamenu-column__mini-header">Accept Payments</span> </div> <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."> </div> <span class="megamenu-column__mini-text">One partner to accept payments anywhere, anytime</span> </a> </div> </div> <div class="megamenu-column megamenu-column--grey megamenu-column--center"> <span class="megamenu-column__title">Software for Hospitality</span> <div class="megamenu-column__item"> <a class="megamenu-link" href="/hotel-pms"> <div class="img-and-mini-header-container"> <div class="img-and-mini-header-sub-container"> <div class="img-wrapper"> <img class="megamenu-column__icon megamenu-column__icon__arrow" src="/resources/icons/bed.svg"/> </div> <span class="megamenu-column__mini-header">Property Management Software</span> </div> <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."> </div> <span class="megamenu-column__mini-text">Manage your day-to-day hotel operations easily and securely</span> </a> </div> <div class="megamenu-column__item megamenu-column__item--booking-engine"> <a class="megamenu-link" href="/hotel-booking-engine"> <div class="img-and-mini-header-container"> <div class="img-and-mini-header-sub-container"> <div class="img-wrapper"> <img class="megamenu-column__icon megamenu-column__icon__arrow" src="/resources/icons/point_finger.svg"/> </div> <span class="megamenu-column__mini-header">Booking Engine</span> </div> <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."> </div> <span class="megamenu-column__mini-text">Take direct bookings from your website</span> </a> </div> <span class="megamenu-column__title">Software for Retail</span> <div class="megamenu-column__item"> <a class="megamenu-link" href="/order-management-system"> <div class="img-and-mini-header-container"> <div class="img-and-mini-header-sub-container"> <div class="img-wrapper"> <img class="megamenu-column__icon megamenu-column__icon__arrow" src="/resources/icons/shopping_cart.svg"/> </div> <span class="megamenu-column__mini-header">Order Management Software</span> </div> <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."> </div> <span class="megamenu-column__mini-text">Fulfil online orders from your store efficiently</span> </a> </div> </div> <div class="megamenu-column megamenu-column--center"> <span class="megamenu-column__title">Serve any customer</span> <div class="megamenu-column__item"> <a class="megamenu-link" href="/dcc"> <div class="img-and-mini-header-container"> <div class="img-and-mini-header-sub-container"> <div class="img-wrapper"> <img class="megamenu-column__icon megamenu-column__icon__arrow" src="/resources/icons/dcc.svg"/> </div> <span class="megamenu-column__mini-header">Dynamic Currency Conversion</span> </div> <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."> </div> <span class="megamenu-column__mini-text">Localise the checkout experience for international customers</span> </a> </div> </div> <div class="lavender-metacontainer"> <div class="megamenu-column megamenu-column--lavender magamenu-column--right"> <span class="megamenu-column__title">Tax Free for Merchants</span> <div class="megamenu-column__item"> <a class="megamenu-link" href="/vat-refund"> <div class="img-and-mini-header-container"> <div class="img-and-mini-header-sub-container"> <div class="img-wrapper"> <img class="megamenu-column__icon megamenu-column__icon__arrow" src="/resources/icons/issuing.svg"/> </div> <span class="megamenu-column__mini-header">Issuing</span> </div> <img src="/resources/icons/arrow-right-megamenu.svg" alt="An arrow pointing right."> </div> <span class="megamenu-column__mini-text">Issue Tax Free forms – at scale</span> </a> </div> <span class="megamenu-column__title megamenu-column__title--taxfree-for-shoppers">Tax Free for Shoppers</span> <span class="track-my-refund-menu-item megamenu-cta-button"> <a class="megamenu-link" target="_blank" href="https://www.planetpayment.com/track-my-refund">Track my refund</a> </span> </div> </div> </div> <div class="megamenu-mobile-and-tablets__container megamenu-mobile-and-tablets__container--solutions display-none"> <div class="megamenu-solutions megamenu-solutions-retail"> <a class="megamenu-link" class="big-box-link" href="/retail"> <img class="solutions-column__icon" src="/resources/icons/Retail.svg"/> <div class="megamenu-solutions__middle-layer"> <div class="ttl-and-txt"> <div class="solutions-column__title">Retail</div> <div class="solutions-column__text">Bring your payments, Tax Free, and OMS together on Planet</div> </div> <div class="megamenu-solutions__image_container"> <img src="/resources/icons/arrow_west_north.svg"> </div> </div> </a> </div> <div class="megamenu-solutions megamenu-solutions-hospitality"> <a class="megamenu-link" class="big-box-link" href="/hospitality"> <img class="solutions-column__icon" src="/resources/icons/Hospitality_Changed.svg"/> <div class="megamenu-solutions__middle-layer"> <div class="ttl-and-txt"> <div class="solutions-column__title">Hospitality</div> <div class="solutions-column__text">Payments and Software for hotels, bars, restaurants and quick service outlets</div> </div> <div class="megamenu-solutions__image_container"> <img src="/resources/icons/arrow_west_north.svg"> </div> </div> </a> </div> <div class="megamenu-solutions megamenu-solutions-travel"> <a class="megamenu-link" class="big-box-link" href="/travel"> <img class="solutions-column__icon" src="/resources/icons/car.svg"/> <div class="megamenu-solutions__middle-layer"> <div class="ttl-and-txt"> <div class="solutions-column__title">Travel</div> <div class="solutions-column__text">Create smoother payments journeys</div> </div> <div class="megamenu-solutions__image_container"> <img src="/resources/icons/arrow_west_north.svg"> </div> </div> </a> </div> </div> <div class="megamenu-mobile-and-tablets__container megamenu-mobile-and-tablets__container--resources display-none"> <div class="navigation-items"> <div class="navigation-item navigation-item--blogs"> <a class="megamenu-link" href="/blog"> <div class="megamenu-column__mini-header">Blogs</div> <div class="megamenu-column__mini-text">Read about the latest insights, trends and topics from Planet</div> </a> </div> <div class="navigation-item navigation-item--customers"> <a class="megamenu-link" href="/case-studies"> <div class="megamenu-column__mini-header">Case studies</div> <div class="megamenu-column__mini-text">Discover why businesses around the world choose Planet</div> </a> </div> <div class="navigation-item navigation-item--customer-resources"> <a class="megamenu-link" href="/customer-resources-library"> <div class="megamenu-column__mini-header">Customer 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of Planet’s products</div> </a> </div> </div> <div class="last-four-case-studies"> <div class="megamenu-column__title">Featured customer stories</div> <div class="iteration-container"> <a class="megamenu-link" href="/case-studies/swiss-super-league-football-club"> <div class="last-four-case-studies__case_study"> <div class="four-last-case-studies__item four-last-case-studies__item--last" style="background: url('https://www.weareplanet.com/sites/default/files/styles/wide/public/2024-11/mme_20240929_luzern_basel_08302%20Kopie-min-min%20%281%29.jpg?itok=4GzIlWtc'); background-size: cover; background-repeat: no-repeat; background-position: center;"></div> <span class="megamenu-column__mini-header">How Planet helped this Swiss Super League football club to boost online sales by 75% in four months</span> </div> </a> <a class="megamenu-link" href="/case-studies/radisson-collection-hotel"> <div class="last-four-case-studies__case_study"> <div class="four-last-case-studies__item four-last-case-studies__item--last" style="background: url('https://www.weareplanet.com/sites/default/files/styles/wide/public/2024-06/DJI_0506%20%283%29-min.jpg?itok=a5Wj4D1W'); background-size: cover; background-repeat: no-repeat; background-position: center;"></div> <span class="megamenu-column__mini-header">How Planet’s integrated payments and software solution modernised the historic Radisson Collection Hotel, Santa Sofia Milan </span> </div> </a> <a class="megamenu-link" href="/case-studies/cabinn"> <div class="last-four-case-studies__case_study"> <div class="four-last-case-studies__item four-last-case-studies__item--last" style="background: url('https://www.weareplanet.com/sites/default/files/styles/wide/public/2024-05/CABINN%20photo%202.jpg?itok=_Kvcqik5'); background-size: cover; background-repeat: no-repeat; background-position: center;"></div> <span class="megamenu-column__mini-header">How CABINN connected payments and technology to reduce queues with Planet and Oracle Opera Cloud</span> </div> </a> <a class="megamenu-link" href="/case-studies/blue-lagoon"> <div class="last-four-case-studies__case_study"> <div class="four-last-case-studies__item four-last-case-studies__item--last" style="background: url('https://www.weareplanet.com/sites/default/files/styles/wide/public/2024-04/Blue%20Lagoon%20-%20main%20image.png?itok=Oya3F1Kc'); background-size: cover; background-repeat: no-repeat; background-position: center;"></div> <span class="megamenu-column__mini-header megamenu-column__mini-header--last">Mastering cross-channel guest journeys at scale with Planet and LS Retail</span> </div> </a> </div> </div> </div> <div class="megamenu-mobile-and-tablets__container megamenu-mobile-and-tablets__container--company display-none"> <div class="navigation-items"> <div class="navigation-item navigation-item--about"> <a class="megamenu-link" href="/about"> <div class="megamenu-column__mini-header">About us</div> <div class="megamenu-column__mini-text">Find out more about Planet, our integrated solutions, and who we serve</div> </a> </div> <div class="navigation-item navigation-item--newsroom"> <a class="megamenu-link" href="/news"> <div class="megamenu-column__mini-header">Newsroom</div> <div class="megamenu-column__mini-text">Find resources and Planet contact details for press and media</div> </a> </div> <div class="navigation-item navigation-item--careers"> <a class="megamenu-link" href="/careers"> <div class="megamenu-column__mini-header">Careers</div> <div class="megamenu-column__mini-text">Discover our latest opportunities and start your journey with Planet</div> </a> </div> <div class="navigation-item navigation-item--support"> <a class="megamenu-link" href="/support"> <div class="megamenu-column__mini-header">Support</div> <div class="megamenu-column__mini-text">Get in touch with us today for local support in your country</div> </a> </div> </div> </div> </div>      <div id="block-cohesion-theme-content">     <article data-history-node-id="4286"> <div>          <div>     <div class="coh-container ssa-component coh-component ssa-component-instance-9dac7619-b15b-4073-acd9-46c4311fcbea coh-component-instance-9dac7619-b15b-4073-acd9-46c4311fcbea ssa-instance-e6610d437cabd945e453db82a8242e0e coh-ce-cpt__v3_boxed_container-d9b306ce" > <div class="coh-container coh-container-boxed" >     <div class="coh-wysiwyg ssa-component coh-component ssa-component-instance-6770f17c-b943-40bf-96be-a677356db4cd coh-component-instance-6770f17c-b943-40bf-96be-a677356db4cd" > <h2><span class="coh-style-heading-4-planet">Imprint</span></h2><p><span class="coh-style-b200">Information according to § 5 TMG</span></p><p><span class="coh-style-b200">protel Hotelsoftware GmbH</span><br><span class="coh-style-b200">Europaplatz 8</span><br><span class="coh-style-b200">44269 Dortmund</span><br><span class="coh-style-b200">Germany</span></p><p><span class="coh-style-b200">Commercial register (Handelsregister): HRB 11466</span><br><span class="coh-style-b200">Register court: Local court (Amtsgericht) Dortmund</span></p><p><span class="coh-style-b200">Represented by:</span><br><span class="coh-style-b200">Bastiaan Gevaert, David Herron</span></p><p><span class="coh-style-b200"><strong>Contact us</strong></span><br><span class="coh-style-b200">Phone: +49 800 1800 894</span><br><span class="coh-style-b200">E-mail: support@weareplanet.com</span></p><p><span class="coh-style-b200">Value added tax ID</span><br><span class="coh-style-b200">Sales tax identification number according to §27 UStG (a sales tax law):</span></p><p><span class="coh-style-b200">DE171 484 647</span></p> </div>      <div class="coh-container ssa-component coh-component ssa-component-instance-54313176-b9e3-4992-ae80-3f69358ffe60 coh-component-instance-54313176-b9e3-4992-ae80-3f69358ffe60 coh-light-mode padding-none coh-ce-cpt_accordion_with_two_titles-b23edb7b" > <div class="coh-container coh-headings coh-ce-cpt_accordion_with_two_titles-7fed8371 coh-container-boxed" > <h1 class="coh-heading coh-style-h100 coh-ce-cpt_accordion_with_two_titles-a4131c7b" > </h1> <h5 class="coh-heading coh-style-h500 coh-ce-cpt_accordion_with_two_titles-e6fef30c" > </h5> </div> <div class="coh-container coh-ce-cpt_accordion_with_two_titles-3bf7bd9 coh-container-boxed" > <div class="coh-accordion-tabs"> <div class="coh-accordion-tabs-inner coh-accordion-tabs-horizontal-left coh-accordion-tabs-display-accordion-xl coh-accordion-tabs-display-accordion-sm coh-ce-cpt_accordion_with_two_titles-948300e4" data-coh-accordion="{"title":"Accordion tabs container","styles":{"xl":{"accordionOrTab":"accordion","collapsible":true,"startCollapsed":true,"animation":"default","offsetPositionAgainst":"px","duration":700,"scrollToAccordionOffset":0,"accordionTabWidth":-2,"accordionTabBleed":"retain_gutters"},"sm":{"collapsible":true,"accordionOrTab":"accordion","startCollapsed":true}},"scrollToAccordion":false,"setHash":false,"horizontalVertical":"horizontal_top","HorizontalPosition":"left_aligned","VerticalPosition":"left","settings":{"styles":{"xl":{"accordionOrTab":"accordion","collapsible":true,"animation":"slide","duration":700,"startCollapsed":false,"active":1,"offsetPositionAgainst":"px","scrollToAccordionOffset":0}},"scrollToAccordion":false,"setHash":false,"horizontalVertical":"horizontal_top","HorizontalPosition":"left_aligned"}}"> <ul class="coh-accordion-tabs-nav"></ul> <div class="coh-accordion-tabs-content-wrapper">     <div class="coh-container ssa-component coh-component ssa-component-instance-3ab890cc-2ed5-4663-a1d8-dc5122d24e36 coh-component-instance-3ab890cc-2ed5-4663-a1d8-dc5122d24e36 coh-accordion-tab coh-ce-cpt_tab_accordion_with_two_title-11162ef0" >     <div class="coh-accordion-title coh-style-accordion-with-two-titles-planet-panel" data-coh-tab-settings='[]'><a href="#4142450142-462273388" >Responsible for the content according to § 55 Abs. 2 RStV</a></div> <div id="4142450142-462273388" class="coh-accordion-tabs-content coh-ce-cpt_tab_accordion_with_two_title-ab7050cd" > <div class="coh-container coh-ce-cpt_tab_accordion_with_two_title-dc8ef1ed" >     <div class="coh-wysiwyg ssa-component coh-component ssa-component-instance-a5e66700-5ea9-42bb-bb8d-15a157bc821e coh-component-instance-a5e66700-5ea9-42bb-bb8d-15a157bc821e" > <p><span class="coh-style-b200">Bastiaan Gevaert, David Herron, address see above</span></p><p><span class="coh-style-b200"><strong>Consumer arbitration board</strong></span><br><span class="coh-style-b200">We are not prepared or obliged to participate in dispute resolution proceedings before a consumer arbitration board.</span></p> </div>  </div> </div> </div>      <div class="coh-container ssa-component coh-component ssa-component-instance-8f5655b5-f1b5-484e-b9dd-4f37674c6cbe coh-component-instance-8f5655b5-f1b5-484e-b9dd-4f37674c6cbe coh-accordion-tab coh-ce-cpt_tab_accordion_with_two_title-11162ef0" >     <div class="coh-accordion-title coh-style-accordion-with-two-titles-planet-panel" data-coh-tab-settings='[]'><a href="#4142450142-912371601" >Liability for content</a></div> <div id="4142450142-912371601" class="coh-accordion-tabs-content coh-ce-cpt_tab_accordion_with_two_title-ab7050cd" > <div class="coh-container coh-ce-cpt_tab_accordion_with_two_title-dc8ef1ed" >     <div class="coh-wysiwyg ssa-component coh-component ssa-component-instance-53c00150-3ac0-4283-a821-62d91240379d coh-component-instance-53c00150-3ac0-4283-a821-62d91240379d" > <p><span class="coh-style-b200">As a service provider, we are responsible according to § 7 Abs.1 TMG for our own content on these pages according to the general laws. According to §§ 8 to 10 TMG, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.</span></p> <p><span class="coh-style-b200">Obligations to remove or block the use of information in accordance with general laws remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a concrete violation of the law. As soon as we become aware of such infringements, we will remove the content immediately.</span></p> </div>  </div> </div> </div>      <div class="coh-container ssa-component coh-component ssa-component-instance-265f73fc-0f1b-4795-9221-8ca19a6571e6 coh-component-instance-265f73fc-0f1b-4795-9221-8ca19a6571e6 coh-accordion-tab coh-ce-cpt_tab_accordion_with_two_title-11162ef0" >     <div class="coh-accordion-title coh-style-accordion-with-two-titles-planet-panel" data-coh-tab-settings='[]'><a href="#4142450142-1874413987" >Liability for links</a></div> <div id="4142450142-1874413987" class="coh-accordion-tabs-content coh-ce-cpt_tab_accordion_with_two_title-ab7050cd" > <div class="coh-container coh-ce-cpt_tab_accordion_with_two_title-dc8ef1ed" >     <div class="coh-wysiwyg ssa-component coh-component ssa-component-instance-30740270-6d06-43dd-92f2-d046ad380fed coh-component-instance-30740270-6d06-43dd-92f2-d046ad380fed" > <p><span class="coh-style-b200">Our offering contains links to external websites of third parties on whose contents we have no influence. 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