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Survey Highlights Financial Industry Reliance on Manual Processes, Urges Modernization in 2025 - Small Business Trends
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class=nav-search-block id=nav-search-block-wrap><form id=nav-searchform action=https://smallbiztrends.com/><input id=s name=s placeholder=Search...> <input class=nav-search-button type=submit value=Search></form></div></div></nav><script type=text/ez-screx>smb_set_search_button();</script></header></div><div id=main-content class=container><div class=content><article class="post-listing post-1498835 post type-post status-publish format-standard has-post-thumbnail category-small-business-news"><div class=post-inner><h1 class="post-title entry-title">Survey Highlights Financial Industry Reliance on Manual Processes, Urges Modernization in 2025</h1><meta content="Survey Highlights Financial Industry Reliance on Manual Processes, Urges Modernization in 2025"><span class=byline><span class=article-date>Published: <span datetime=2024-11-19T12:02:09-05:00>Nov 19, 2024</span></span> <span class=article-author>by <span class=nickname><a href=https://smallbiztrends.com/author/joshua-sophy/ title="Posts by Joshua Sophy">Joshua Sophy</a></span></span> <span class=article-author>In <a href=https://smallbiztrends.com/category/small-business-news/ title="View all articles in Small Business News">Small Business News</a></span></span><hr class=clear><span class=full-span-featured-image><img width=850 height=478 src="https://smallbiztrends.com/ezoimgfmt/media.smallbiztrends.com/2024/11/financial-industry-spreadsheets-850x478.png?ezimgfmt=rs%3Adevice%2Frscb1-1" class="attachment-general_850w_image size-general_850w_image" alt decoding=async ezimgfmt="rs rscb1 src ng ngcb1" loading=eager srcset sizes importance=high fetchpriority=high></span><div class=entry><div class=entry-wrap><p>PayEm released a new survey today that underscores the financial industry’s lag in adopting modern technologies.</p><span id=ezoic-pub-ad-placeholder-901 data-method=placement-service></span><span data-ez-ph-id=901></span><p>The findings reveal that 86% of financial professionals still rely on Excel for budgeting and forecasting, while 75% rely on manual reviews and approvals instead of leveraging AI or automated solutions. These insights highlight a pressing need to modernize spend management and financial operations in 2025.<p>“Comparing the rate of technological adoption in other industries and seeing the discrepancy in the financial industry is uncovering a tremendous opportunity for growth and expansion in the financial sector,” said Itamar Jobani, Founder and Chief Executive Officer of PayEm. “The industry will benefit tremendously from AI and automation since the technology provides efficiency and transparency across businesses that is just not possible without them.”</p><span id=ezoic-pub-ad-placeholder-909 data-method=placement-service></span><span data-ez-ph-id=909></span><h3>Survey Overview and Key Findings</h3><p>PayEm’s survey included 270 finance professionals from diverse roles, industries, and organizational sizes, ranging from accounting managers to CFOs. Participants represented 25 industries, including banking, healthcare, and manufacturing, with organizations ranging from small businesses to large enterprises.<p>Key challenges identified in the survey include:<ul><li><strong>Manual and inefficient processes</strong>: Cited by <strong>55%</strong> of respondents as a significant hurdle in managing spend.<li><strong>Budgetary challenges</strong>: 35% of respondents highlighted issues such as breaking budgets or poor budget performance.</ul><p>The reliance on outdated tools, such as Excel, exacerbates these challenges by limiting access to real-time insights and making it difficult to track expenditures accurately, enforce budgets, and make informed financial decisions.</p><span id=ezoic-pub-ad-placeholder-910 data-method=placement-service></span><span data-ez-ph-id=910></span><p>This lack of transparency can result in overspending, inefficiencies, and missed opportunities for cost optimization.<h3>Barriers to Technology Adoption</h3><p>The survey also highlighted critical factors influencing the adoption of new technologies:</p><span id=ezoic-pub-ad-placeholder-911 data-method=placement-service></span><span data-ez-ph-id=911></span><ul><li><strong>Cost effectiveness</strong>: 80% of executives cited cost as the most important factor when considering the implementation of new technologies.<li><strong>Ease of integration</strong>: 78% of respondents emphasized the need for seamless integration with existing systems.</ul><p>“Many organizations hesitate to adopt new solutions, fearing substantial initial investments and intricate integration processes,” said Jobani. “However, these challenges are often overstated, especially with the availability of scalable, subscription-based SaaS solutions.”<p><em><small>Image: Envato</small></em><hr class=clear></div></div></div></article><span id=ezoic-pub-ad-placeholder-105></span><span data-ez-ph-id=105></span><section id=related-articles><div 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data-ezsrc=https://smallbiztrends.com/wp-content/uploads/userphoto/431.thumbnail.jpg></a> Joshua Sophy is the Editor for Small Business Trends and has been a member of the team for 16 years. A professional journalist with 20 years of experience in traditional media and online media, he attended Waynesburg University and is a member of the Society of Professional Journalists. 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