Grow

<!DOCTYPE html> <html lang="en"> <head><meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <title>Grow</title> <meta name="description" content=""> <link rel="canonical" href="https://text.com/success/grow/"> <script type="application/ld+json"> { "@context": "https://schema.org", "@graph": [{"@context":"https://schema.org","@type":"Corporation","brand":"Success by Text","name":"Text","sameAs":["https://www.linkedin.com/showcase/success-by-livechat/","https://www.youtube.com/channel/UCVBKToMYvBpZybYlJQEnHOA"],"url":"https://text.com/success/"}] } </script> <link rel="icon" href="/success/favicon.png"> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Grow" /> <meta property="og:description" content="" /> <meta property="og:url" content="https://text.com/success/grow" /> <meta property="og:site_name" content="Success by 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When employees have to access important documents... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/aleskandra-tadrzak-avatar-gradient_17606635695618655960_hu4e0636845c9df76c57ecd2d05dcf1827_0_96x96_fill_box_center_3.png" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><span class="u-text-p8 success-authors-info__a">Aleksandra Tadrzak</span></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">9 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jan 31, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/_hua7387eae62d7f619947eaedd12df2c07_0_9e5641b1790595598b1c9a9747bdc9ff.jpg, /success/_hua7387eae62d7f619947eaedd12df2c07_0_9207cc5ac9eceb188a98ac61d94772f9.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/_hua7387eae62d7f619947eaedd12df2c07_0_41844a6afff8ea6c1e8e38ed54a46ee7.jpg, /success/_hua7387eae62d7f619947eaedd12df2c07_0_a9d33c7b260839afba2e37dc7631200c.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/_hua7387eae62d7f619947eaedd12df2c07_0_9b188558e87d67dd99ca86667d9ce7a1.jpg, /success/_hua7387eae62d7f619947eaedd12df2c07_0_c97ccf0a20faa7857fec3edc46a44372.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/_hua7387eae62d7f619947eaedd12df2c07_0_cf4963ac5dc7edfb60612ddfaeaf2b32.jpg, /success/_hua7387eae62d7f619947eaedd12df2c07_0_a64dbdd31ea450b46bcafd907b0b8e7b.jpg 2x"> <img src="/success/_hua7387eae62d7f619947eaedd12df2c07_0_9e5641b1790595598b1c9a9747bdc9ff.jpg" srcset="/success/_hua7387eae62d7f619947eaedd12df2c07_0_9207cc5ac9eceb188a98ac61d94772f9.jpg 2x" alt="Business Insights on Democratizing Text Analytics from Unstructured Data" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/text-analytics-from-unstructured-data/" class="category-list-item__a u-block hover-text-gradient--blue">Business Insights on Democratizing Text Analytics from Unstructured Data</a></h2> <p class="u-text-p6">Introduction The need to democratize data cannot be overemphasized. Both big and small businesses need to maximize data for its numerous benefits. From marketing campaigns to gaining a competitive advantage, a data-driven business is always ahead of other brands. However, not all... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/author-default-avatar.svg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><span class="u-text-p8 success-authors-info__a">Contributing Author</span></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">8 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jan 15, 2024</span> </div> </div> </div> </div> </article> <div class="md:u-flex u-items-center u-rounded u-bg-accent u-Pt-md md:u-Pt-sm u-Pl-sm md:u-Pl-lg u-My-md"> <div class="u-basis-6 u-Pb-sm u-Pr-sm md:u-pr-0"> <h3 class="u-text-p3 u-mb-md">Connect with customers</h3> <p>LiveChat is a complete customer service platform that delights your customers and fuels your sales</p> <form action="https://accounts.livechat.com/signup" class="sm:u-flex" method="GET" data-controller="signup" data-action="signup#submit"> <input type="email" class="u-text-p8 success-subscribe__input v--right u-basis-8 u-mb-sm sm:u-mb-0 u-mr-sm" placeholder="Enter your email" required> <input type="hidden" name="source_id" value="footer_form"> <input type="hidden" name="source_url" value="https://text.com/success/text-analytics-from-unstructured-data/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup u-w-full u-basis-4" placeholder="enter email">Sign up free</button> </form> </div> <div class="u-basis-6 md:u-Pl-md u-Mt-sm md:u-mt-0 u-self-end"> <img src="/success/sign-up-2.png" alt="" /> </div> </div><article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/_hu443a3094339282b308c04bb3fcc729e1_0_3d5ebe38191c83529b870df7157e9079.jpg, /success/_hu443a3094339282b308c04bb3fcc729e1_0_329bdc2d7d40814983f5371d79f2a795.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/_hu443a3094339282b308c04bb3fcc729e1_0_67786dbebfaf0548e4eb68fd5cef39e2.jpg, /success/_hu443a3094339282b308c04bb3fcc729e1_0_ddf595d16c8ea46c6b15c44829ed389c.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/_hu443a3094339282b308c04bb3fcc729e1_0_63ad6db67e63380e0976a0e8509ec2aa.jpg, /success/_hu443a3094339282b308c04bb3fcc729e1_0_23e84a304477a47c275fe1cb41879a6d.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/_hu443a3094339282b308c04bb3fcc729e1_0_9f9f7a901e10f84cb531dbf2a9b534b8.jpg, /success/_hu443a3094339282b308c04bb3fcc729e1_0_f40e42a996c88f6496bcdb6cf2752173.jpg 2x"> <img src="/success/_hu443a3094339282b308c04bb3fcc729e1_0_3d5ebe38191c83529b870df7157e9079.jpg" srcset="/success/_hu443a3094339282b308c04bb3fcc729e1_0_329bdc2d7d40814983f5371d79f2a795.jpg 2x" alt="Connecting Beyond Words: Revolutionizing Communication with Advanced Chat Software" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/communication-with-advanced-chat-software/" class="category-list-item__a u-block hover-text-gradient--blue">Connecting Beyond Words: Revolutionizing Communication with Advanced Chat Software</a></h2> <p class="u-text-p6">Smileys, emojis, and GIFs are such normal elements in chat services that we barely give a second thought. They weren’t always there, but who even remembers the time when chatting involved only text? Communication in the 21st century has evolved beyond the traditional text-based... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/author-default-avatar.svg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><span class="u-text-p8 success-authors-info__a">Contributing Author</span></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">8 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jan 8, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/_hu1509c5bd1efa643211f306f741d8ded4_0_cc5c4095a10c3554a78914996b28bd54.jpg, /success/_hu1509c5bd1efa643211f306f741d8ded4_0_df7beddc5a85fbaef6c5501bb0077a59.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/_hu1509c5bd1efa643211f306f741d8ded4_0_4ece8b7b5f0f7069aaeb9bb9bef11d6e.jpg, /success/_hu1509c5bd1efa643211f306f741d8ded4_0_253b00e796e1f6b7791306fcd7855506.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/_hu1509c5bd1efa643211f306f741d8ded4_0_1e4d32fd1aa410d627ddcfb127d5c124.jpg, /success/_hu1509c5bd1efa643211f306f741d8ded4_0_ca450de3836905775d4d4f0c13d7f179.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/_hu1509c5bd1efa643211f306f741d8ded4_0_47ba050fec59926ea1b2feebb93bb796.jpg, /success/_hu1509c5bd1efa643211f306f741d8ded4_0_0da27e0980f240d15cf06efc4f81aa55.jpg 2x"> <img src="/success/_hu1509c5bd1efa643211f306f741d8ded4_0_cc5c4095a10c3554a78914996b28bd54.jpg" srcset="/success/_hu1509c5bd1efa643211f306f741d8ded4_0_df7beddc5a85fbaef6c5501bb0077a59.jpg 2x" alt="Unlocking Customer Insights: Leveraging Data for Personalized Experiences" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/data-for-personalized-experiences/" class="category-list-item__a u-block hover-text-gradient--blue">Unlocking Customer Insights: Leveraging Data for Personalized Experiences</a></h2> <p class="u-text-p6">Customer-centricity is not just a slogan that gives the illusion you care about customer service. It is a mindset that should be nurtured and communicated throughout an organization. It requires a deliberate effort to prioritize the customer in every decision and action. Without... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/author-default-avatar.svg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><span class="u-text-p8 success-authors-info__a">Contributing Author</span></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">8 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Jan 2, 2024</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_380x380_fill_q75_box_smart1.jpg, /success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_760x760_fill_q75_box_smart1.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_600x600_fill_q75_box_smart1.jpg, /success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_1200x1200_fill_q75_box_smart1.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_1000x320_fill_q75_box_smart1.jpg, /success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_2000x640_fill_q75_box_smart1.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_768x200_fill_q75_box_smart1.jpg, /success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_1536x640_fill_q75_box_smart1.jpg 2x"> <img src="/success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_380x380_fill_q75_box_smart1.jpg" srcset="/success/collage-customer-experience-concept-%281%29_2880911801716502681_hu953e3940bab220f51dbbb2bf8d880145_0_760x760_fill_q75_box_smart1.jpg 2x" alt="Customer Feedback: Turning Textual Data into Actionable Insights" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/customer-feedback-and-textual-data/" class="category-list-item__a u-block hover-text-gradient--blue">Customer Feedback: Turning Textual Data into Actionable Insights</a></h2> <p class="u-text-p6">Customer feedback, particularly raw text, holds much information that can be turned into actionable insights. This guide explores turning textual data from customer feedback into meaningful and practical actions for improving products, services, and overall customer experience.... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/author-default-avatar.svg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><span class="u-text-p8 success-authors-info__a">Contributing Author</span></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">7 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Dec 27, 2023</span> </div> </div> </div> </div> </article> <div class="u-pl-lg sm:u-pl-sm u-pr-lg sm:u-Pr-md md:u-Px-md xl:u-Px-lg u-bg-white u-rounded-sm sm:u-flex"> <img src="/success/subscribe-4.svg" class="u-hidden sm:u-block md:u-hidden u-basis-3 u-self-end u-maxw-2" alt=""> <div class="md:u-flex u-basis-9 md:u-basis-12 sm:u-Pl-md md:u-pl-0"> <div class="u-basis-6 u-Pt-md md:u-Pb-md u-Pr-sm"> <h3 class="u-text-p4">Stay updated</h3> <p class="u-mb-0">Get monthly insights hand-picked by our editorial team. Act on it.</p> </div> <img src="/success/subscribe-2.svg" class="u-hidden md:u-block u-basis-3 lg:u-basis-3 xl:u-basis-2 u-self-end u-maxw-2" alt=""> <form action="https://livechatinc.us2.list-manage.com/subscribe/post" method="POST" target="_blank" class="xl:u-flex u-basis-7 u-pt-lg md:u-Pt-md u-Pb-md u-items-center md:u-Pl-md" data-controller="track" data-track-category="Success" data-track-action="Newsletter subscription" data-track-label="Category page" data-action="track#send" > <input type="hidden" name="u" value="9c5eb54aa9b2efe23531b3e09"> <input type="hidden" name="id" value="68e71cd045"> <input type="email" autocapitalize="off" autocorrect="off" name="MERGE0" id="category-page-MERGE0" class="u-text-p8 success-subscribe__input success-subscribe__email v--right u-basis-8 u-mr-md u-mb-md xl:u-mb-0" placeholder="What's your email?"> <button type="submit" class="c-btn v--dark u-basis-4 u-w-full" placeholder="enter email">Subscribe</button> </form> </div> <img src="/success/subscribe-2.svg" class="sm:u-hidden u-maxw-2" alt=""> </div><article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_380x380_fill_q75_box_smart1.jpg, /success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_760x760_fill_q75_box_smart1.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_600x600_fill_q75_box_smart1.jpg, /success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_1200x1200_fill_q75_box_smart1.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_1000x320_fill_q75_box_smart1.jpg, /success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_2000x640_fill_q75_box_smart1.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_768x200_fill_q75_box_smart1.jpg, /success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_1536x640_fill_q75_box_smart1.jpg 2x"> <img src="/success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_380x380_fill_q75_box_smart1.jpg" srcset="/success/collage-customer-experience-concept_6730494339000532721_hu02a54a18b40e2e193ea0db3d63f3858b_0_760x760_fill_q75_box_smart1.jpg 2x" alt="The Importance of Sentiment Analysis in Understanding Customer Feedback" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/sentiment-analysis-in-understanding-customer-feedback/" class="category-list-item__a u-block hover-text-gradient--blue">The Importance of Sentiment Analysis in Understanding Customer Feedback</a></h2> <p class="u-text-p6">Sentiment analysis, or opinion mining, uses natural language processing (NLP) and machine learning (ML) to determine the emotional tone behind online conversations. This is helpful for customer feedback. Depending on the amount of data to be analyzed and the required level of... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/author-default-avatar.svg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><span class="u-text-p8 success-authors-info__a">Contributing Author</span></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">8 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Dec 20, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_6e149871b492d4231470c48e7e699bcb.jpg, /success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_7fde5d1dfc4aa2d1e93bea6d4b640efd.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_da150d193586a8566d6d0f76b6b97e4b.jpg, /success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_3e562bcd962ad664c6de12d3987c4008.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_03e74a1c7b415d692ebe69c3be46b497.jpg, /success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_659ba0ad7edc0a5e8456bfce091c0981.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_1db8c816c592d0d2a4cd058e432d0107.jpg, /success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_223c2d3c5774c84c9953c2201efde0fb.jpg 2x"> <img src="/success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_6e149871b492d4231470c48e7e699bcb.jpg" srcset="/success/_hu0708f1bd8e5bee71fb51885120c8be6c_0_7fde5d1dfc4aa2d1e93bea6d4b640efd.jpg 2x" alt="Product Development and Innovation" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/sentiment-analysis-for-product-development-and-innovation/" class="category-list-item__a u-block hover-text-gradient--blue">Product Development and Innovation</a></h2> <p class="u-text-p6">In the dynamic world of digital product innovation, businesses are constantly grappling with the challenge of aligning their new product development with ever-evolving customer needs. The digital landscape is rife with obstacles, from understanding the intricacies of the product... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/phil_forbes_avatar_5799154851278481041_hude7c10f046ef8d04e8726583e9a497a5_0_96x96_fill_q75_box_center.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><a href="/success/authors/phil-forbes/" class="u-text-p8 success-authors-info__a">Phil Forbes</a href="/success/authors/phil-forbes/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">10 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Nov 23, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_380x380_fill_q75_box_smart1.jpg, /success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_760x760_fill_q75_box_smart1.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_600x600_fill_q75_box_smart1.jpg, /success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_1200x1200_fill_q75_box_smart1.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_1000x320_fill_q75_box_smart1.jpg, /success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_2000x640_fill_q75_box_smart1.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_768x200_fill_q75_box_smart1.jpg, /success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_1536x640_fill_q75_box_smart1.jpg 2x"> <img src="/success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_380x380_fill_q75_box_smart1.jpg" srcset="/success/front-view-woman-with-prosthetic-arm_6647534248508998887_hu8dd2690fcc7203efbae4592ce1d256ae_0_760x760_fill_q75_box_smart1.jpg 2x" alt="Human Customer Service & Automation: The Right Balance" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/human-customer-service-and-automation/" class="category-list-item__a u-block hover-text-gradient--blue">Human Customer Service & Automation: The Right Balance</a></h2> <p class="u-text-p6">Remember the days when reaching out to a company meant either a lengthy phone call or a face-to-face conversation? Times have changed, haven't they? Today, we're witnessing a seismic shift from these traditional, often time-consuming, customer service methods to more... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/phil_forbes_avatar_5799154851278481041_hude7c10f046ef8d04e8726583e9a497a5_0_96x96_fill_q75_box_center.jpg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><a href="/success/authors/phil-forbes/" class="u-text-p8 success-authors-info__a">Phil Forbes</a href="/success/authors/phil-forbes/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">13 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Nov 21, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_380x380_fill_q75_box_smart1.jpg, /success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_760x760_fill_q75_box_smart1.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_600x600_fill_q75_box_smart1.jpg, /success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_1200x1200_fill_q75_box_smart1.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_1000x320_fill_q75_box_smart1.jpg, /success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_2000x640_fill_q75_box_smart1.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_768x200_fill_q75_box_smart1.jpg, /success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_1536x640_fill_q75_box_smart1.jpg 2x"> <img src="/success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_380x380_fill_q75_box_smart1.jpg" srcset="/success/agents-and-text-clustering_18062450086164150927_hua52dad2e16fa090cbc926802b92e0699_0_760x760_fill_q75_box_smart1.jpg 2x" alt="Integrating Conversational Agents with Text Clustering: Developments and Practical Uses" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/conversational-agents-and-text-clustering/" class="category-list-item__a u-block hover-text-gradient--blue">Integrating Conversational Agents with Text Clustering: Developments and Practical Uses</a></h2> <p class="u-text-p6">The union of chatbots and text clustering technology is shaping the future of business data management. Together, they're redefining how companies handle vast textual data, leading to enhanced user engagement and operational innovation. This article explores the merger of... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/author-default-avatar.svg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><a href="/success/authors/alexander-huber/" class="u-text-p8 success-authors-info__a">Alexander Huber</a href="/success/authors/alexander-huber/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">13 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Nov 10, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_380x380_fill_q75_box_smart1.jpg, /success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_760x760_fill_q75_box_smart1.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_600x600_fill_q75_box_smart1.jpg, /success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_1200x1200_fill_q75_box_smart1.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_1000x320_fill_q75_box_smart1.jpg, /success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_2000x640_fill_q75_box_smart1.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_768x200_fill_q75_box_smart1.jpg, /success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_1536x640_fill_q75_box_smart1.jpg 2x"> <img src="/success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_380x380_fill_q75_box_smart1.jpg" srcset="/success/human-automation-collaboration_12085767139969906397_hucd8093f3eec9bfebbe7c13d8c63d1a13_0_760x760_fill_q75_box_smart1.jpg 2x" alt="Human-Automation Collaboration in Customer Support: Harnessing the Power of Both Worlds" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/human-automation-collaboration/" class="category-list-item__a u-block hover-text-gradient--blue">Human-Automation Collaboration in Customer Support: Harnessing the Power of Both Worlds</a></h2> <p class="u-text-p6">Our world is at a point where innovation reshapes industries overnight, and businesses are constantly seeking the next frontier in customer support. With advancements in artificial intelligence, machine learning, and robotics, the allure of automation is undeniable. Yet, the... <span class="u-text-p6-bold u-text-primary u-inline-block">read more</span></p> <div class="category-list-item__meta"> <div class="c-meta u-text-gray-600"> <div class="c-meta__item"> <div class="success-authors-info u-flex u-items-center"><div class="u-flex success-authors-info__avatars "> <span class="success-authors-info__avatars__a"><img src="/success/author-default-avatar.svg" class="u-w-fit u-ml-0 u-round success-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" height="48"></span></div><a href="/success/authors/alexander-huber/" class="u-text-p8 success-authors-info__a">Alexander Huber</a href="/success/authors/alexander-huber/" class="u-text-p8 success-authors-info__a"></div> </div> <div class="c-meta__item"> <img src="/success/icons/time-to-read.b19f23fb38fc3a0447471f0910ac51fc917cd65a8ed1f267ee7ff61be6a07f84.svg" class="u-w-fit u-mr-xs u-ml-0" alt="" width="20"> <span class="u-text-p8">13 minutes</span> </div> <div class="c-meta__item"> <img src="/success/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span class="u-text-p8">Oct 31, 2023</span> </div> </div> </div> </div> </article> <article class="category-list-item v--article hover:u-shadow-2xl u-Mb-xl"> <div class="success-featured-image-holder category-list-item__image-holder"><picture> <source srcset="/success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_380x380_fill_q75_box_smart1.jpg, /success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_760x760_fill_q75_box_smart1.jpg 2x" media="(min-width: 75rem)"> <source srcset="/success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_600x600_fill_q75_box_smart1.jpg, /success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_1200x1200_fill_q75_box_smart1.jpg 2x" media="(min-width: 64rem)"> <source srcset="/success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_1000x320_fill_q75_box_smart1.jpg, /success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_2000x640_fill_q75_box_smart1.jpg 2x" media="(min-width: 48rem)"> <source srcset="/success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_768x200_fill_q75_box_smart1.jpg, /success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_1536x640_fill_q75_box_smart1.jpg 2x"> <img src="/success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_380x380_fill_q75_box_smart1.jpg" srcset="/success/how-to-use-sentiment-analysis_5298511321749640150_hu8f05fcf7b6b0aeb3392c27f16a3782c8_0_760x760_fill_q75_box_smart1.jpg 2x" alt="How to Use Sentiment Analysis to Boost Your Customer Satisfaction Score" class="category-list-item__image"> </picture> </div> <div class="category-list-item__details"> <h2 class="category-list-item__title u-text-p4 u-mb-md"><a href="/success/sentiment-analysis-for-customer-satisfaction-score/" class="category-list-item__a u-block hover-text-gradient--blue">How to Use Sentiment Analysis to Boost Your Customer Satisfaction Score</a></h2> <p class="u-text-p6">In an age where customer experience (cx) reigns supreme, businesses are continually seeking ways to understand and improve the satisfaction of their valued patrons. Enter sentiment analysis, a powerful tool that unlocks the hidden emotions behind customer feedback. 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