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SICStus Prolog Homepage
<!DOCTYPE HTML> <html lang="en"> <head> <meta http-equiv="Content-Type" content="text/html;charset=utf-8"> <meta NAME="keywords" CONTENT="prolog,free prolog,logic programming,sicstus,compiler,constraint,finite domain,iso,optimization,scheduling,planning,resource allocation,WAM,artificial intelligence,expert system,.NET,ODBC,Tcl/Tk,Java,BDB"> <meta NAME="description" CONTENT="SICStus Prolog is a state-of-the-art, ISO standard compliant, Prolog development system"> <title>SICStus Prolog Homepage</title> <LINK href="style.css" rel="stylesheet" type="text/css"> <LINK REL="SHORTCUT ICON" HREF="images/favicon.ico"> </head> <body> <div class="header"> <table class="table_860"> <tr> <td> <img alt="SICStus Prolog Homepage" SRC="images/logo_v4.jpg"> </td> <td class="align_right"> <span class="header1"> WELCOME TO<br> </span> <span class="header2"> SICStus Prolog<br> </span> <span class="header3"> Leading Prolog Technology </span> </td> </tr> <tr class="headersep"><td colspan="2"></td></tr> <tr class="headerfoot"> <td class="align_left"> <a href="index.html">SICStus Home</a> > Support </td> <td class="align_right"> <a href="eval.html">Download for Evaluation</a> </td> </tr> <tr class="headersep"><td colspan="2"></td></tr> </table> </div> <div class="menu"> <ul class="menu"> <li class="menuhead1"> About SICStus Prolog</li> <li><a href="index.html">Start Page</a></li> <li><a href="highlights.html">Feature Highlights</a></li> <li><a href="performance.html">Performance</a></li> <li><a href="portability.html">Platforms</a></li> <li><a href="spider/index.html">The Spider IDE</a></li> <li><a href="documentation.html">Documentation</a></li> <li><a href="comingfeatures.html">Coming Features</a></li> <li><a href="dontpanic.html">Don't Panic!</a></li> <li class="menuhead"> Sales and Support</li> <li><a href="customers.html">Customers</a></li> <li><a href="eval.html">Evaluate Product</a></li> <li><a href="order4.html">Pricing/Order Info</a></li> <li><a href="download4.html">Download SICStus</a></li> <li><a href="support.html">Support</a></li> <li class="menuhead"> Add-Ons & Third Party</li> <li><a href="rex.html">Extended Runtime</a></li> <li><a href="thirdparty.html">Other</a></li> <li class="menuhead"> More Information</li> <li><a href="contactinfo.html">Contact Information</a></li> <li><a href="community.html">Community</a></li> <li><a href="links.html">Links</a></li> </ul> </div> <table class="table_690"><tr><td> <table class="image table_align_right table_cellpadding_zero"> <tr><td class="align_center"><img src="images/support.JPG" alt="Before reporting a problem, please read this"></td></tr> <tr><td class="align_center"><p class="caption">Before reporting a problem, please read this</p></td></tr> </table> <h1>Support</h1> <p> We take great pride in SICStus Prolog, and your bug reports are extremely useful in improving its quality. To ensure a speedy resolution to your problem, please review the following checklist before submitting a bug report. </p> <ol> <li> Check that you have found a genuine bug, i.e. a case where SICStus Prolog does not substantially perform the functions described in the documentation. </li> <li> Check by consulting the <a href="dontpanic.html#Bugs">list of known bugs</a> that the bug is not a known, reported bug. </li> <li> Check that you have an active support contract. if you don't have such a contract, we are still grateful for bug reports, but we have no commitment to help you. </li> <li> Check that the bug concerns a supported SICStus version. Recall that every version ceases to be supported 12 months after the release of a newer version. If the bug concerns an unsupported version, chances are that the problem has gone away in the new version. </li> <li> Check that you are about to send us a reproducible test case. We really can't do much about bug reports unless they are reported in a way that allows to reproduce the problem. In rare, fortunate cases, an error message or a post-mortem backtrace suffices. Our contractual maintenance commitment is limited to reproducible test cases. </li> <li> Please use <a href="bugreport.html">this form</a> (hosted at Atlassian) to report your bug. </li> </ol> </td></tr></table> <div class="footer"> <table style="width: 600px; border-collapse: collapse; border: 0;"> <tr> <td colspan="3"> <br><br><br><br> <hr> </td> </tr> <tr> <td class="align_left"> Copyright © 2001-2024 <a href="https://www.ri.se/">RISE Research Institutes of Sweden AB,<br>Swedish org no: 556464-6874</a>, All Rights Reserved.<br>DUNS: 357295187<br> </td> <td class="align_center"> </td> <td class="align_right"> For more information on SICStus Prolog,<br> please email <a href="mailto:sicstus-request@ri.se">SICStus Request</a>. </td> </tr> </table> </div> </body> </html>