Best Automatic Call Distribution (ACD) Software for 2025

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It will help you distribute all the calls according to the load of each network without making the callers wait in the queue for a long time.</p> </div> <div class="subheader_new_design_for_author_and_feature"> <div class="reaserched_team_image_name"> <div class="reaserched_team_image"> <img height="30" width="30" src="https://images.softwaresuggest.com/authorimage/jainy.png" class="author_img lazyload" alt="Jainy Patel"> </div> <div class="reaserched_team_name"> Researched and Written by <a href="https://www.softwaresuggest.com/blog/author/jainyss/" class="author_name" target="_self" rel="noopener">Jainy Patel </a> </div> </div> </div> </div> </div> <div class="d-flex align-items-end tab_and_expertadvice_btn"> <div class="d-flex nav_sections"> <div id="elem" class="tab_soft_list"> <a id="list_tab_content" href="#list_tab_content" data-tab="list_tab_content" class="d-flex align-items-center justify-content-center tab_item_link active"> <div class="allsoftware_icon_svg"></div> All Software </a> <a id="bguide_tab_content" href="#bguide_tab_content" data-tab="bguide_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'BuyersGuide','event_label': 'https://www.softwaresuggest.com/acd-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="buyers_guide_icon_svg"></div> Buyer's Guide </a> <a id="leader_matrix_tab_content" href="#leader_matrix_tab_content" data-tab="leader_matrix_tab_content" onclick="gtag('event','ClickonCategoryMenu',{'event_category': 'LeaderMatrix','event_label': 'https://www.softwaresuggest.com/acd-software'});" class="d-flex align-items-center justify-content-center tab_item_link"> <div class="leadermatrix_icon_svg"></div> Leaders Matrix </a>   <input type="hidden" class="ga_rel_cat_name" value="Acd"> </div> <span id="prev_nav" class="arrow_mobile_svg arrow_left" style="display: none;"></span> <span id="next_nav" class="arrow_mobile_svg arrow_right" style="display: none;"></span> </div> </div> <div class="ml-auto live_agent_main"> <div class="d-flex align-items-center live_agents_images_outer"> <div class="live_agents_images"> <img src="https://images.softwaresuggest.com/static-frontend/live-agent/tejasvita-domadiya-min.webp" width="35" height="35" alt="Live Agent - 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Learn more about our <a href="https://www.softwaresuggest.com/ranking-methodology" target="_self" rel="noopener">ranking methodology.</a></p><div onclick="document.querySelector('.noteprompt').remove()" class="closebutton_notprompt"></div></div> <div class="row mobile_reverse"> <div class="col-sm-12 col-xl-9 listing-part-col"> <div class="d-flex align-items-center justify-content-between filter_and_count_main"> <div class="heading_and_count_listing"> <h2 class="cat_list_header_h2">List of <span class=count_of_showing>25</span> Best Automatic Call Distribution Software</h2> <div class="count_of_listing">Showing <span class="starting_count">1</span> - <span class="count_of_showing">25</span> of <span class="total_count">34</span> products</div> </div> </div> <div class="software_filter_container"> <div class="filter_accordion_title customize_text text-left">Customize your search<span class="filter_accordion_title_span">:</span> <img class="angle_down" 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class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CloudTalk"> <input type="hidden" class="ga_soft_id" value="48012"> <input type="hidden" class="ga_soft_slug" value="cloudtalk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/cloudtalk-aff/organic/organic/cat-994" target="_blank" rel="sponsored nofollow noopener" data-comp-id="46535"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1683038761_img-g2-companyavatar.png" width="100" height="100" alt="CloudTalk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/cloudtalk-aff/organic/organic/cat-994" target="_blank" rel="sponsored nofollow noopener" data-comp-id="46535">CloudTalk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/cloudtalk/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(45 Reviews)</span> <input type="hidden" class="solf_name_hover" value="CloudTalk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/cloudtalk/reviews"/> <input type="hidden" class="soft_id" value="48012"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Call center software for sales and support teams</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview1" data-tab="overview1" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features1" data-tab="features1" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing1" data-tab="pricing1" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review1" data-tab="review1" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction1" data-tab="user_satisfaction1" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview1" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> CloudTalk is a cutting-edge VoIP solution that transforms customer interactions. With over 70 features and seamless CRM integrations, it empowers teams to enhance efficiency, automate workflows, and deliver exceptional customer experiences globally. Elevate your business communication with CloudTalk. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/cloudtalk" target="_self" rel="noopener">Read More About CloudTalk</a> </p> </div> </div> </div> <div id="features1" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">CloudTalk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Number Porting</li> <li class="col-md-4 soft_feature_list">Call Analytics</li> <li class="col-md-4 soft_feature_list">Call Transfer</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Click To Call</li> <li class="col-md-4 soft_feature_list">Power Dialer</li> <li class="col-md-4 soft_feature_list">Call Monitoring</li> <li class="col-md-4 soft_feature_list">International Numbers</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/cloudtalk" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing1" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Starter">Starter</p> <p class="plan_price">$ 25</p> <p class="plan_duration">User/Month/Billed Annually</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CloudTalk"> <input type="hidden" class="popup_soft_id" value="48012"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff/organic/organic/cat-994" data-comp-id="46535" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Essential">Essential</p> <p class="plan_price">$ 30</p> <p class="plan_duration">User/Month/Billed Annually</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CloudTalk"> <input type="hidden" class="popup_soft_id" value="48012"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff/organic/organic/cat-994" data-comp-id="46535" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Expert">Expert</p> <p class="plan_price">$ 50</p> <p class="plan_duration">User/Month/Billed Annually</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CloudTalk"> <input type="hidden" class="popup_soft_id" value="48012"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff/organic/organic/cat-994" data-comp-id="46535" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div id="review1" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/cloudtalk/reviews" target="_self" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (45 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.6%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.9%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.1%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.7%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/muradismayilzade-20240103193636.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Murad Ismayilzade </div> <div class="author_designation">IT Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">After signing up with Cloudtalk, I checked my balance. I made audio calls to my partners in many countries using the system. The calls connected without interruption, which was a good result for me.</p> <a href="https://www.softwaresuggest.com/cloudtalk/reviews" target="_self" rel="noopener">Read all 45 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction1" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">CloudTalk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox1" name="checkbox1" value="" data-soft-slug="cloudtalk" data-soft-id="48012"> <label for="checkbox1">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>95%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff/organic/organic/cat-994" data-comp-id="46535" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/cloudtalk-aff/organic/organic/cat-994" data-comp-id="46535" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Request Demo <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="premium"> <input type="hidden" class="ga_soft_name" value="CallHippo"> <input type="hidden" class="ga_soft_id" value="5853"> <input type="hidden" class="ga_soft_slug" value="callhippo"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://ppctrack.softwaresuggest.com/callhippohome/organic/organic/cat-994" target="_blank" rel="sponsored nofollow noopener" data-comp-id="5151"> <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1611575207_Callhippo logo.png" width="100" height="100" alt="CallHippo" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://ppctrack.softwaresuggest.com/callhippohome/organic/organic/cat-994" target="_blank" rel="sponsored nofollow noopener" data-comp-id="5151">CallHippo </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/callhippo/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.8</span> <span class="rating_count" style="display: none">(72 Reviews)</span> <input type="hidden" class="solf_name_hover" value="CallHippo"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/callhippo/reviews"/> <input type="hidden" class="soft_id" value="5853"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">The Virtual Phone System for Super Efficient Teams</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview2" data-tab="overview2" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features2" data-tab="features2" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing2" data-tab="pricing2" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review2" data-tab="review2" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction2" data-tab="user_satisfaction2" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview2" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> CallHippo is recognized as the ultimate VoIP-based virtual phone system, designed to effortlessly elevate your business productivity and enhance sales engagement to unprecedented levels. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/callhippo" target="_self" rel="noopener">Read More About CallHippo</a> </p> </div> </div> </div> <div id="features2" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">CallHippo Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 soft_feature_list">Global Connect</li> <li class="col-md-4 soft_feature_list">Team Collaboration</li> <li class="col-md-4 soft_feature_list">Call Analytics</li> <li class="col-md-4 soft_feature_list">Power Dialer</li> <li class="col-md-4 soft_feature_list">Interactive Voice Response (ivr)</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/callhippo" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing2" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Basic">Basic</p> <p class="plan_price">$ 0</p> <p class="plan_duration">For 10 Days</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CallHippo"> <input type="hidden" class="popup_soft_id" value="5853"> <a href="https://ppctrack.softwaresuggest.com/callhippo-pricing/organic/organic/cat-994" data-comp-id="5151" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Bronze">Bronze</p> <p class="plan_price">$ 25</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CallHippo"> <input type="hidden" class="popup_soft_id" value="5853"> <a href="https://ppctrack.softwaresuggest.com/callhippo-pricing/organic/organic/cat-994" data-comp-id="5151" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 40</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CallHippo"> <input type="hidden" class="popup_soft_id" value="5853"> <a href="https://ppctrack.softwaresuggest.com/callhippo-pricing/organic/organic/cat-994" data-comp-id="5151" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Ultimate">Ultimate</p> <p class="plan_price">$ 55</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="CallHippo"> <input type="hidden" class="popup_soft_id" value="5853"> <a href="https://ppctrack.softwaresuggest.com/callhippo-pricing/organic/organic/cat-994" data-comp-id="5151" rel="sponsored nofollow noopener" target="_blank" class="ga_track_vwl_pbs wr_cursor d-flex align-items-center justify-content-center btn get-pricing-btn">Free Trial</a> </div> </div> </div> </div> </div> </div> </div> <div id="review2" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/callhippo/reviews" target="_self" rel="noopener">4.8 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (72 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.4%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.7%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 95.6%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/shivamthanki-20241219153946.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Shivam Thanki </div> <div class="author_designation">Sr. QA Engineer</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">The call quality is consistently clear with minimal lag, even during high-volume periods. The user interface is intuitive, making it easy for our team to set up and manage calls. We also appreciate the range of features, such as call forwarding and voicemail-to-email, which have greatly improved our productivity. Customer support is responsive and helpful, ensuring any issues are quickly resolved. Overall, it鈥檚 a reliable and cost-effective solution for business communication.</p> <a href="https://www.softwaresuggest.com/callhippo/reviews" target="_self" rel="noopener">Read all 72 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction2" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">CallHippo Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="96" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.6</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox2" name="checkbox2" value="" data-soft-slug="callhippo" data-soft-id="5853"> <label for="checkbox2">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>93.6%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <a href="https://ppctrack.softwaresuggest.com/callhippohome/organic/organic/cat-994" data-comp-id="5151" class="ga_track_vwl_vwb ripple_btn cat_vwbft_fdfcgp_btn vwb_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Visit Website <div class="bg_outbound_img_white"></div> </a> <a href="https://ppctrack.softwaresuggest.com/callhippo-pricing/organic/organic/cat-994" data-comp-id="5151" class="ga_track_vwl_rd ripple_btn cat_vwbft_fdfcgp_btn ft_btn d-flex align-items-center justify-content-center" rel="sponsored nofollow noopener" target="_blank"> Sign Up <div class="bg_outbound_img_white"></div> </a> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> <div class="d-flex align-items-center justify-content-center most_review_ribbon"><span class="mostreviewed_icon_bg"></span> Most Reviewed</div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Exotel"> <input type="hidden" class="ga_soft_id" value="1048"> <input type="hidden" class="ga_soft_slug" value="exotel"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/exotel" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1682482100_152_by_30px.-06.png" width="100" height="100" alt="Exotel" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/exotel" target="_self" rel="noopener" >Exotel </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/exotel/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.4</span> <span class="rating_count" style="display: none">(7 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Exotel"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/exotel/reviews"/> <input type="hidden" class="soft_id" value="1048"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">ACD Software by Exotel Techcom Pvt Ltd</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview3" data-tab="overview3" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features3" data-tab="features3" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing3" data-tab="pricing3" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review3" data-tab="review3" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction3" data-tab="user_satisfaction3" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview3" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Exotel is a business phone system that offers features like Smart IVR for your business. You can set up an efficient call routing/management/recording system in 5 minutes with a cloud telephony device. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/exotel" target="_self" rel="noopener">Read More About Exotel</a> </p> </div> </div> </div> <div id="features3" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Exotel Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Analytics</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Missed Call Service</li> <li class="col-md-4 soft_feature_list">Call Masking</li> <li class="col-md-4 soft_feature_list">Real Time Notifications</li> <li class="col-md-4 soft_feature_list">Customizable Greetings</li> <li class="col-md-4 soft_feature_list">Call Conferencing</li> <li class="col-md-4 soft_feature_list">Sms Integration</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/exotel" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing3" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Dabbler">Dabbler</p> <p class="plan_price">$ 139</p> <p class="plan_duration">Per 3 Months</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Exotel"> <input type="hidden" class="popup_soft_id" value="1048"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Believer">Believer</p> <p class="plan_price">$ 278</p> <p class="plan_duration">Per 12 Months</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Exotel"> <input type="hidden" class="popup_soft_id" value="1048"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Influencer">Influencer</p> <p class="plan_price">$ 687</p> <p class="plan_duration">Per 12 Months</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Exotel"> <input type="hidden" class="popup_soft_id" value="1048"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review3" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/exotel/reviews" target="_self" rel="noopener">4.4 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (7 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 85.7%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 88.6%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/sajjalkhanna-20240103182724.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Aman Kumar </div> <div class="author_designation">SENIOR ADMINISTRATIVE ASSISTANT </div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Ameyo is MAJESTICALLY amazing. I love this. I am using Ameyo for admission purposes. What I love about Ameyo is that our work never stops, even when the whole country is shut down during the pandemic. We were still working from home, and admissions were ongoing at that time. The voice quality is amazing, it has brilliant features, and it is much more comfortable. The disposition option is fantastic; when the applicant cuts the call, we can make remarks on the call.</p> <a href="https://www.softwaresuggest.com/exotel/reviews" target="_self" rel="noopener">Read all 7 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction3" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Exotel Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="88" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="93" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.3</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox3" name="checkbox3" value="" data-soft-slug="exotel" data-soft-id="1048"> <label for="checkbox3">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>93.3%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Exotel','1048','454','994','c','1682482100_152_by_30px.-06.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Exotel','1048','454','994','c','1682482100_152_by_30px.-06.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Servetel"> <input type="hidden" class="ga_soft_id" value="50998"> <input type="hidden" class="ga_soft_slug" value="servetel"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/servetel" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1565950613_sticki-logo.png" width="100" height="100" alt="Servetel" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/servetel" target="_self" rel="noopener" >Servetel </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/servetel/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.2</span> <span class="rating_count" style="display: none">(20 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Servetel"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/servetel/reviews"/> <input type="hidden" class="soft_id" value="50998"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">ACD Software by Servetel Communications</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview4" data-tab="overview4" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features4" data-tab="features4" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review4" data-tab="review4" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction4" data-tab="user_satisfaction4" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview4" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Servetel is the leading cloud telephony service provider in India that facilitates your business with cloud telephony solutions for all your needs. We spark your business communication with our economical, innovative, and handy cloud solutions. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servetel" target="_self" rel="noopener">Read More About Servetel</a> </p> </div> </div> </div> <div id="features4" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Servetel Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Analytics</li> <li class="col-md-4 soft_feature_list">Real Time Reporting</li> <li class="col-md-4 soft_feature_list">Ivr System</li> <li class="col-md-4 soft_feature_list">Virtual Numbers</li> <li class="col-md-4 soft_feature_list">Missed Call Service</li> <li class="col-md-4 soft_feature_list">Api Integration</li> <li class="col-md-4 soft_feature_list">Multi Level Ivr</li> <li class="col-md-4 soft_feature_list">Bulk Sms</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/servetel" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review4" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/servetel/reviews" target="_self" rel="noopener">4.2 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (20 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 87.0%;"></span> </div> <div class="totaL_review_list">4.4</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.0%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.0%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 79.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/kalwarkhan-20240103192643.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">islam. Pakistan </div> <div class="author_designation">Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Servetel is one of the well-known providers of cloud telephony services in India. It offers various solutions for cloud telephony to address your business needs and helps enhance communication with your clients.</p> <a href="https://www.softwaresuggest.com/servetel/reviews" target="_self" rel="noopener">Read all 20 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction4" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Servetel Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="84" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox4" name="checkbox4" value="" data-soft-slug="servetel" data-soft-id="50998"> <label for="checkbox4">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Servetel','50998','60320','994','c','1565950613_sticki-logo.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Servetel','50998','60320','994','c','1565950613_sticki-logo.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="SparkTG"> <input type="hidden" class="ga_soft_id" value="11949"> <input type="hidden" class="ga_soft_slug" value="sparktg"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/sparktg" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1535698224_sparkTG.png" width="100" height="100" alt="SparkTG" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/sparktg" target="_self" rel="noopener" >SparkTG </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/sparktg/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.6</span> <span class="rating_count" style="display: none">(10 Reviews)</span> <input type="hidden" class="solf_name_hover" value="SparkTG"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/sparktg/reviews"/> <input type="hidden" class="soft_id" value="11949"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Telephony Solution for Growing business</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview5" data-tab="overview5" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features5" data-tab="features5" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing5" data-tab="pricing5" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review5" data-tab="review5" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction5" data-tab="user_satisfaction5" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview5" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> SparkTG is a cloud-based contact center solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete contact center tracking with real-time dashboards, reports & recordings. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/sparktg" target="_self" rel="noopener">Read More About SparkTG</a> </p> </div> </div> </div> <div id="features5" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">SparkTG Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Call Analytics</li> <li class="col-md-4 soft_feature_list">Call Queuing</li> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 soft_feature_list">Voicemail</li> <li class="col-md-4 soft_feature_list">Call Routing</li> <li class="col-md-4 soft_feature_list">Call Forwarding</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/sparktg" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing5" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="VCC Start Up">VCC Start Up</p> <p class="plan_price">$ 14</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="SparkTG"> <input type="hidden" class="popup_soft_id" value="11949"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review5" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/sparktg/reviews" target="_self" rel="noopener">4.6 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (10 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 92.0%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 94.0%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 92.0%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.0%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Chitra Rawat </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">The services have been essential in connecting the backend team with the intended beneficiaries seamlessly. The customer support was with us throughout.</p> <a href="https://www.softwaresuggest.com/sparktg/reviews" target="_self" rel="noopener">Read all 10 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction5" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">SparkTG Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="92" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.2</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox5" name="checkbox5" value="" data-soft-slug="sparktg" data-soft-id="11949"> <label for="checkbox5">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>95%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('SparkTG','11949','5713','994','c','1535698224_sparkTG.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('SparkTG','11949','5713','994','c','1535698224_sparkTG.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Avaya"> <input type="hidden" class="ga_soft_id" value="5333"> <input type="hidden" class="ga_soft_slug" value="avaya"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/avaya" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1473831091_avaya_logo.png" width="100" height="100" alt="Avaya" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/avaya" target="_self" rel="noopener" >Avaya </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/avaya#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.7</span> <span class="rating_count" style="display: none">(3 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Avaya"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/avaya#user-reviews"/> <input type="hidden" class="soft_id" value="5333"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Avaya Inc</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview6" data-tab="overview6" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features6" data-tab="features6" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review6" data-tab="review6" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction6" data-tab="user_satisfaction6" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview6" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Avaya builds a better customer experience by improving Contact Center Operations. It streamlines contact center operations and increases agent productivity. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/avaya" target="_self" rel="noopener">Read More About Avaya</a> </p> </div> </div> </div> <div id="features6" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Avaya Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Workforce Management</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Automatic Call Distribution (acd)</li> <li class="col-md-4 soft_feature_list">Call Back Functionality</li> <li class="col-md-4 soft_feature_list">Call Monitoring</li> <li class="col-md-4 soft_feature_list">Historical Reporting</li> <li class="col-md-4 soft_feature_list">Multichannel Support</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/avaya" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review6" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/avaya#user-reviews" target="_self" rel="noopener">4.7 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (3 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.7%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">MANOJ SAHU </div> <div class="author_designation">Technical Support</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Amazing and great when you are looking for the best customer experience and immediate attention towards a business-related service or support. You can indulge yourself in the best features, make outgoing calls, and receive incoming calls, which is great. When you are away, you can set the auxiliary status as per the requirement, such as for breaks, meetings, projects, etc. I would recommend this software to anyone who needs to make calls daily for business purposes.</p> <a href="https://www.softwaresuggest.com/avaya#user-reviews" target="_self" rel="noopener">Read all 3 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction6" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Avaya Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="85" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="83" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.3</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox6" name="checkbox6" value="" data-soft-slug="avaya" data-soft-id="5333"> <label for="checkbox6">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>83.3%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Avaya','5333','4617','994','c','1473831091_avaya_logo.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Avaya','5333','4617','994','c','1473831091_avaya_logo.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Ameyo Contact Center"> <input type="hidden" class="ga_soft_id" value="1840"> <input type="hidden" class="ga_soft_slug" value="ameyo"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/ameyo" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1564563553_logo-01.png" width="100" height="100" alt="Ameyo Contact Center" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/ameyo" target="_self" rel="noopener" >Ameyo Contact Center </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/ameyo/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Call Center software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview7" data-tab="overview7" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features7" data-tab="features7" class="ripple_btn d-flex align-items-center">Features</a> <a href="#user_satisfaction7" data-tab="user_satisfaction7" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview7" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Ameyos call center software helps improve first call resolution, automatic call distribution, and reduces agents idle time significantly, thereby boosting overall productivity. Ameyo endows CX-rich solutions that are easy to access and agent-friendly, yet affordable. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ameyo" target="_self" rel="noopener">Read More About Ameyo Contact Center</a> </p> </div> </div> </div> <div id="features7" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Ameyo Contact Center Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Sms Integration</li> <li class="col-md-4 soft_feature_list">Chat Bot</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 soft_feature_list">Ticketing System</li> <li class="col-md-4 soft_feature_list">Omnichannel Support</li> <li class="col-md-4 soft_feature_list">Social Media Integration</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ameyo" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="user_satisfaction7" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Ameyo Contact Center Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="65" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox7" name="checkbox7" value="" data-soft-slug="ameyo" data-soft-id="1840"> <label for="checkbox7">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Ameyo Contact Center','1840','1102','994','c','1564563553_logo-01.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Ameyo Contact Center','1840','1102','994','c','1564563553_logo-01.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Knowlarity"> <input type="hidden" class="ga_soft_id" value="1055"> <input type="hidden" class="ga_soft_slug" value="knowlarity-smartivr"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/knowlarity-smartivr" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1502195551_Knowlarity short logo-09.png" width="100" height="100" alt="Knowlarity" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/knowlarity-smartivr" target="_self" rel="noopener" >Knowlarity </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/knowlarity-smartivr#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">3.5</span> <span class="rating_count" style="display: none">(4 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Knowlarity"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/knowlarity-smartivr#user-reviews"/> <input type="hidden" class="soft_id" value="1055"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Stay Connected with your Business, from Anywhere</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview8" data-tab="overview8" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features8" data-tab="features8" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing8" data-tab="pricing8" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review8" data-tab="review8" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction8" data-tab="user_satisfaction8" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview8" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Knowlarity is a leading cloud telephony solutions provider in India, enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/knowlarity-smartivr" target="_self" rel="noopener">Read More About Knowlarity</a> </p> </div> </div> </div> <div id="features8" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Knowlarity Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Virtual Number</li> <li class="col-md-4 soft_feature_list">Api Integration</li> <li class="col-md-4 soft_feature_list">Sms Integration</li> <li class="col-md-4 soft_feature_list">Outbound Calling</li> <li class="col-md-4 soft_feature_list">Missed Call Service</li> <li class="col-md-4 soft_feature_list">Call Conferencing</li> <li class="col-md-4 soft_feature_list">Call Tracking</li> <li class="col-md-4 soft_feature_list">Voicemail</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/knowlarity-smartivr" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing8" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Advance Plan">Advance Plan</p> <p class="plan_price">$ 233</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Knowlarity"> <input type="hidden" class="popup_soft_id" value="1055"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Premium Plan">Premium Plan</p> <p class="plan_price">$ 475</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Knowlarity"> <input type="hidden" class="popup_soft_id" value="1055"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Premium Plus Plan">Premium Plus Plan</p> <p class="plan_price">$ 833</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Knowlarity"> <input type="hidden" class="popup_soft_id" value="1055"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review8" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/knowlarity-smartivr#user-reviews" target="_self" rel="noopener">3.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (4 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 75.0%;"></span> </div> <div class="totaL_review_list">3.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 70.0%;"></span> </div> <div class="totaL_review_list">3.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 70.0%;"></span> </div> <div class="totaL_review_list">3.5</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 70.0%;"></span> </div> <div class="totaL_review_list">3.5</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/mohit-20240103172616.jpg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Ankit Dudhwewala</div> <div class="author_designation">Co- Founder</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">We use Knowlarity at SoftwareSuggest for managing leads. The software is good with inbound calls. For outbound calls, there are a few hiccups, but it works better than other players. The only company that can compete with Knowlarity is MyOperator.</p> <a href="https://www.softwaresuggest.com/knowlarity-smartivr#user-reviews" target="_self" rel="noopener">Read all 4 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction8" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Knowlarity Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="70" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox8" name="checkbox8" value="" data-soft-slug="knowlarity-smartivr" data-soft-id="1055"> <label for="checkbox8">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Knowlarity','1055','461','994','c','1502195551_Knowlarity short logo-09.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Knowlarity','1055','461','994','c','1502195551_Knowlarity short logo-09.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="DialerHQ"> <input type="hidden" class="ga_soft_id" value="65112"> <input type="hidden" class="ga_soft_slug" value="dialerhq"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/dialerhq" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1674823504_DialerHQ logo.png" width="100" height="100" alt="DialerHQ" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/dialerhq" target="_self" rel="noopener" >DialerHQ </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/dialerhq/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.5</span> <span class="rating_count" style="display: none">(17 Reviews)</span> <input type="hidden" class="solf_name_hover" value="DialerHQ"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/dialerhq/reviews"/> <input type="hidden" class="soft_id" value="65112"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">The Virtual Phone System for efficient teams</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview9" data-tab="overview9" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features9" data-tab="features9" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review9" data-tab="review9" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction9" data-tab="user_satisfaction9" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview9" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversations are completely private. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/dialerhq" target="_self" rel="noopener">Read More About DialerHQ</a> </p> </div> </div> </div> <div id="features9" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">DialerHQ Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Click To Call</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Call Transfer</li> <li class="col-md-4 soft_feature_list">Sms Integration</li> <li class="col-md-4 soft_feature_list">Voicemail</li> <li class="col-md-4 soft_feature_list">Call Barging</li> <li class="col-md-4 soft_feature_list">Virtual Numbers</li> <li class="col-md-4 soft_feature_list">Api Integration</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/dialerhq" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review9" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/dialerhq/reviews" target="_self" rel="noopener">4.5 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (17 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 92.9%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 92.9%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 96.5%;"></span> </div> <div class="totaL_review_list">4.8</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 91.8%;"></span> </div> <div class="totaL_review_list">4.6</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/aghaazhar-20240103191835.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">agha azhar </div> <div class="author_designation">cosmetics company</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">It makes my work easier and reduces the time it takes to complete tasks. My employees and I feel very satisfied using this software. I am very thankful to the manufacturer of this software.</p> <a href="https://www.softwaresuggest.com/dialerhq/reviews" target="_self" rel="noopener">Read all 17 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction9" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">DialerHQ Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox9" name="checkbox9" value="" data-soft-slug="dialerhq" data-soft-id="65112"> <label for="checkbox9">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('DialerHQ','65112','1532810','994','c','1674823504_DialerHQ logo.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('DialerHQ','65112','1532810','994','c','1674823504_DialerHQ logo.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Category <span>Champions</span> | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="VoxDesk"> <input type="hidden" class="ga_soft_id" value="64665"> <input type="hidden" class="ga_soft_slug" value="voxdesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/voxdesk" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1649231484_voxdesk-logo-icon.png" width="100" height="100" alt="VoxDesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/voxdesk" target="_self" rel="noopener" >VoxDesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/voxdesk/reviews" target="_self" rel="noopener"> <span class="star_new_background">4.9</span> <span class="rating_count" style="display: none">(18 Reviews)</span> <input type="hidden" class="solf_name_hover" value="VoxDesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/voxdesk/reviews"/> <input type="hidden" class="soft_id" value="64665"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Automated Call Center Software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link champions_color"> <span class="leaders_lable_icon_main"></span>Category <span>Champions</span> in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview10" data-tab="overview10" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features10" data-tab="features10" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing10" data-tab="pricing10" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review10" data-tab="review10" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction10" data-tab="user_satisfaction10" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview10" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> VoxDesk is a cloud-based contact center software program that supports users with call scripts, automatic calling, alerts, and more. Additionally, the platform provides capabilities like productivity monitoring, reporting and analytics, sales connectors, and more. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/voxdesk" target="_self" rel="noopener">Read More About VoxDesk</a> </p> </div> </div> </div> <div id="features10" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">VoxDesk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Real Time Analytics</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 soft_feature_list">Interactive Voice Response (ivr)</li> <li class="col-md-4 soft_feature_list">Call Barging</li> <li class="col-md-4 soft_feature_list">Agent Performance Monitoring</li> <li class="col-md-4 soft_feature_list">Call Transfer</li> <li class="col-md-4 soft_feature_list">Priority Call Handling</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/voxdesk" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing10" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Monthly">Monthly</p> <p class="plan_price">$ 15</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="VoxDesk"> <input type="hidden" class="popup_soft_id" value="64665"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review10" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/voxdesk/reviews" target="_self" rel="noopener">4.9 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (18 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Erman Saarman </div> <div class="author_designation">Sales and Marketing Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">From personal experience, Voxdesk has won me over primarily due to its impressive speed and unwavering reliability. This platform enables me to connect seamlessly with a diverse clientele, bypassing challenges like unanswered calls, busy lines, and automated responses. The integration of pre-recorded audio messages significantly amplifies the efficiency of communication with potential clients. Leveraging the platform's data analysis capabilities, I am empowered to extract precise call-related information, thereby facilitating well-informed decision-making. By harnessing Voxdesk's contact center scripting features, I can meticulously craft tailored scripts to suit various scenarios. Accurately implementing these scripts optimizes customer service workflows and simplifies the agent experience within meticulously organized call campaigns.</p> <a href="https://www.softwaresuggest.com/voxdesk/reviews" target="_self" rel="noopener">Read all 18 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction10" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">VoxDesk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="98" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.8</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="95" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox10" name="checkbox10" value="" data-soft-slug="voxdesk" data-soft-id="64665"> <label for="checkbox10">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('VoxDesk','64665','1529258','994','c','1649231484_voxdesk-logo-icon.png','Automatic Call Distribution', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('VoxDesk','64665','1529258','994','c','1649231484_voxdesk-logo-icon.png','Automatic Call Distribution', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Convoso"> <input type="hidden" class="ga_soft_id" value="7865"> <input type="hidden" class="ga_soft_slug" value="convoso"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/convoso" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1505201973_Convoso-logo.png" width="100" height="100" alt="Convoso" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/convoso" target="_self" rel="noopener" >Convoso </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/convoso#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(4 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Convoso"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/convoso#user-reviews"/> <input type="hidden" class="soft_id" value="7865"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Convoso</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview11" data-tab="overview11" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features11" data-tab="features11" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review11" data-tab="review11" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction11" data-tab="user_satisfaction11" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview11" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Convoso is the best ACD software for call center management. It is a robust and reliable tool for the contact platform. Accelerate sales productivity by improving conversion time and delivering instant services. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/convoso" target="_self" rel="noopener">Read More About Convoso</a> </p> </div> </div> </div> <div id="features11" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Convoso Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Dnc (do Not Call) Compliance</li> <li class="col-md-4 soft_feature_list">Preview Dialer</li> <li class="col-md-4 soft_feature_list">Lead Management</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 soft_feature_list">Ivr (interactive Voice Response)</li> <li class="col-md-4 soft_feature_list">Real Time Reporting</li> <li class="col-md-4 soft_feature_list">Local Presence Dialing</li> <li class="col-md-4 soft_feature_list">Progressive Dialer</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/convoso" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review11" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/convoso#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (4 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Jesse Frohling </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Convoso has an incredible support team. I became close friends with everyone who supported me on my journey of using their software. I couldn鈥檛 recommend Convoso enough! In my opinion, it is the best outbound predictive dialer in the world by a massive margin. If you want to increase your profits and work with one of the best teams in the world, you should try Convoso.</p> <a href="https://www.softwaresuggest.com/convoso#user-reviews" target="_self" rel="noopener">Read all 4 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction11" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Convoso Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox11" name="checkbox11" value="" data-soft-slug="convoso" data-soft-id="7865"> <label for="checkbox11">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Convoso','7865','7271','994','c','1505201973_Convoso-logo.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Convoso','7865','7271','994','c','1505201973_Convoso-logo.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Silver Surface"> <input type="hidden" class="ga_soft_id" value="63043"> <input type="hidden" class="ga_soft_slug" value="silver-surface"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/silver-surface" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1628786345_500x500.jpg" width="100" height="100" alt="Silver Surface" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/silver-surface" target="_self" rel="noopener" >Silver Surface </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/silver-surface#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.7</span> <span class="rating_count" style="display: none">(3 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Silver Surface"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/silver-surface#user-reviews"/> <input type="hidden" class="soft_id" value="63043"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Telecalling Software for Outbound & Inbound Calls</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview12" data-tab="overview12" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features12" data-tab="features12" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing12" data-tab="pricing12" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review12" data-tab="review12" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction12" data-tab="user_satisfaction12" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview12" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Tele Calling Customer Management Software, Mumbai, India. Silver Surface has been in the field of Tele Marketing Software development in India for 9 years and has provided software solutions to customers. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/silver-surface" target="_self" rel="noopener">Read More About Silver Surface</a> </p> </div> </div> </div> <div id="features12" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Silver Surface Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Real Time Analytics</li> <li class="col-md-4 soft_feature_list">Call Monitoring</li> <li class="col-md-4 soft_feature_list">Auto Dialer</li> <li class="col-md-4 soft_feature_list">Call Disposition</li> <li class="col-md-4 soft_feature_list">Appointment Scheduling</li> <li class="col-md-4 soft_feature_list">Campaign Management</li> <li class="col-md-4 soft_feature_list">Dnc Compliance</li> <li class="col-md-4 soft_feature_list">Agent Performance Tracking</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/silver-surface" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing12" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Basic Plan">Basic Plan</p> <p class="plan_price">$ 1</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Silver Surface"> <input type="hidden" class="popup_soft_id" value="63043"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review12" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/silver-surface#user-reviews" target="_self" rel="noopener">4.7 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (3 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.7%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/nikhilsaivarmakokkiligadda-20240204232432.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">NIKHIL SAI VARMA KOKKILIGADDA </div> <div class="author_designation">Manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">There is good service by the silver surface. It is valuable and low-cost for small businesses or startups for telemarketing and for enterprises.</p> <a href="https://www.softwaresuggest.com/silver-surface#user-reviews" target="_self" rel="noopener">Read all 3 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction12" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Silver Surface Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox12" name="checkbox12" value="" data-soft-slug="silver-surface" data-soft-id="63043"> <label for="checkbox12">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Silver Surface','63043','1529666','994','c','1628786345_500x500.jpg','Telemarketing', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Silver Surface','63043','1529666','994','c','1628786345_500x500.jpg','Telemarketing', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Kit19"> <input type="hidden" class="ga_soft_id" value="63512"> <input type="hidden" class="ga_soft_slug" value="kit19"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/kit19" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1633689738_llll.png" width="100" height="100" alt="Kit19" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/kit19" target="_self" rel="noopener" >Kit19 </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/kit19#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(3 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Kit19"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/kit19#user-reviews"/> <input type="hidden" class="soft_id" value="63512"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Sale and marketing automation 100% growth</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview13" data-tab="overview13" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features13" data-tab="features13" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing13" data-tab="pricing13" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review13" data-tab="review13" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction13" data-tab="user_satisfaction13" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview13" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Kit19 is evolving every day to include more features and better functionality, aiming to use machine learning in a way that it starts to think like you while also considering the trends to suggest changes accordingly. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/kit19" target="_self" rel="noopener">Read More About Kit19</a> </p> </div> </div> </div> <div id="features13" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Kit19 Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Contact Management</li> <li class="col-md-4 soft_feature_list">Sales Pipeline Management</li> <li class="col-md-4 soft_feature_list">Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Sales Performance Tracking</li> <li class="col-md-4 soft_feature_list">Mobile Access</li> <li class="col-md-4 soft_feature_list">Task Management</li> <li class="col-md-4 soft_feature_list">Campaign Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/kit19" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing13" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Starter">Starter</p> <p class="plan_price">$ 208</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Kit19"> <input type="hidden" class="popup_soft_id" value="63512"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Silver">Silver</p> <p class="plan_price">$ 556</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Kit19"> <input type="hidden" class="popup_soft_id" value="63512"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Golden">Golden</p> <p class="plan_price">$ 833</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Kit19"> <input type="hidden" class="popup_soft_id" value="63512"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 1389</p> <p class="plan_duration">Per Year</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Kit19"> <input type="hidden" class="popup_soft_id" value="63512"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review13" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/kit19#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (3 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 86.7%;"></span> </div> <div class="totaL_review_list">4.3</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/taseemali-20240103190310.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">TASEEM Ali </div> <div class="author_designation">CRM</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">We could not manage customers' data and history; the sales team couldn't work in an organized way. Kit19 streamlined staff work to make them sufficiently productive.</p> <a href="https://www.softwaresuggest.com/kit19#user-reviews" target="_self" rel="noopener">Read all 3 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction13" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Kit19 Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="85" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox13" name="checkbox13" value="" data-soft-slug="kit19" data-soft-id="63512"> <label for="checkbox13">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>80%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Kit19','63512','1530351','994','c','1633689738_llll.png','Sales Automation', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Kit19','63512','1530351','994','c','1633689738_llll.png','Sales Automation', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Ozonetel CloudAgent"> <input type="hidden" class="ga_soft_id" value="1079"> <input type="hidden" class="ga_soft_slug" value="ozonetel-cloudagent-voip"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1669715724_Ozonetel-Big-Logo-RGB-Main.png" width="100" height="100" alt="Ozonetel CloudAgent" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip" target="_self" rel="noopener" >Ozonetel CloudAgent </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.7</span> <span class="rating_count" style="display: none">(3 Reviews)</span> <input type="hidden" class="solf_name_hover" value="Ozonetel CloudAgent"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/ozonetel-cloudagent-voip#user-reviews"/> <input type="hidden" class="soft_id" value="1079"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by Ozonetel</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview14" data-tab="overview14" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features14" data-tab="features14" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review14" data-tab="review14" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction14" data-tab="user_satisfaction14" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview14" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Ozonetel is an industry leader within the Customer Experience space. Ozonetel鈥檚 cloud telephony solution helps businesses manage all conversations across voice, chat, SMS, social media, and WhatsApp in one place. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip" target="_self" rel="noopener">Read More About Ozonetel CloudAgent</a> </p> </div> </div> </div> <div id="features14" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Ozonetel CloudAgent Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Monitoring</li> <li class="col-md-4 soft_feature_list">Interactive Voice Response (ivr)</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Voice Broadcasting</li> <li class="col-md-4 soft_feature_list">Predictive Dialer</li> <li class="col-md-4 soft_feature_list">Automatic Call Distribution (acd)</li> <li class="col-md-4 soft_feature_list">Call Barging</li> <li class="col-md-4 soft_feature_list">Omnichannel Support</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review14" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip#user-reviews" target="_self" rel="noopener">4.7 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (3 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 93.3%;"></span> </div> <div class="totaL_review_list">4.7</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ashishsingh-20240103182753.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Ashish Singh </div> <div class="author_designation">Senior Marketing Analyst</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">The calling software features it provides have helped my company improve certain aspects so far. They also prioritize their customers, making it much easier to work with them. I hope it will continue this way in the future.</p> <a href="https://www.softwaresuggest.com/ozonetel-cloudagent-voip#user-reviews" target="_self" rel="noopener">Read all 3 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction14" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Ozonetel CloudAgent Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="94" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.4</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="85" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox14" name="checkbox14" value="" data-soft-slug="ozonetel-cloudagent-voip" data-soft-id="1079"> <label for="checkbox14">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Ozonetel CloudAgent','1079','475','994','c','1669715724_Ozonetel-Big-Logo-RGB-Main.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Ozonetel CloudAgent','1079','475','994','c','1669715724_Ozonetel-Big-Logo-RGB-Main.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="HoduCC Contact Center"> <input type="hidden" class="ga_soft_id" value="12021"> <input type="hidden" class="ga_soft_slug" value="hoducc-contact-center"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/hoducc-contact-center" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1681470510_Contact_Center_Software.jpg" width="100" height="100" alt="HoduCC Contact Center" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/hoducc-contact-center" target="_self" rel="noopener" >HoduCC Contact Center </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/hoducc-contact-center#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(2 Reviews)</span> <input type="hidden" class="solf_name_hover" value="HoduCC Contact Center"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/hoducc-contact-center#user-reviews"/> <input type="hidden" class="soft_id" value="12021"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Redefine Communication</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview15" data-tab="overview15" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features15" data-tab="features15" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review15" data-tab="review15" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction15" data-tab="user_satisfaction15" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview15" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> HoduCC Omnichannel offers a streamlined end-to-end communication solution. Its effective use of data allows a seamless experience across all channels, including Voice, Video, Email, SMS, Live Chat, and integration with Facebook, Twitter, WhatsApp for Business, and Instagram. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hoducc-contact-center" target="_self" rel="noopener">Read More About HoduCC Contact Center</a> </p> </div> </div> </div> <div id="features15" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">HoduCC Contact Center Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex caters_text_gray"><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Predictive Dialer</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 soft_feature_list">Omnichannel Support</li> <li class="col-md-4 soft_feature_list">Multi Tenant Support</li> <li class="col-md-4 soft_feature_list">Quality Management</li> <li class="col-md-4 soft_feature_list">Automatic Call Distribution (acd)</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 soft_feature_list">Real Time Analytics</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/hoducc-contact-center" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review15" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/hoducc-contact-center#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (2 Reviews)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Sindhav Bhagirath</div> <div class="author_designation">SEO Executive</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Overall, HoduCC is the best and perfect choice for my company, and I am happy with my decision. The autodialer and multi-level IVR in HoduCC reduce our call center agents' time and increase work productivity.</p> <a href="https://www.softwaresuggest.com/hoducc-contact-center#user-reviews" target="_self" rel="noopener">Read all 2 Reviews</a> </div> </div> </div> </div> </div> <div id="user_satisfaction15" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">HoduCC Contact Center Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox15" name="checkbox15" value="" data-soft-slug="hoducc-contact-center" data-soft-id="12021"> <label for="checkbox15">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('HoduCC Contact Center','12021','5771','994','c','1681470510_Contact_Center_Software.jpg','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('HoduCC Contact Center','12021','5771','994','c','1681470510_Contact_Center_Software.jpg','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="VS Auto Dialer"> <input type="hidden" class="ga_soft_id" value="67130"> <input type="hidden" class="ga_soft_slug" value="vs-auto-dialer"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/vs-auto-dialer" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1682510906_vs_(1).jpg" width="100" height="100" alt="VS Auto Dialer" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name offer_heading_max_width"> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/vs-auto-dialer" target="_self" rel="noopener" >VS Auto Dialer </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/vs-auto-dialer#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="VS Auto Dialer"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/vs-auto-dialer#user-reviews"/> <input type="hidden" class="soft_id" value="67130"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Best Auto Dialer Software in India | VS DIALER</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview16" data-tab="overview16" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features16" data-tab="features16" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing16" data-tab="pricing16" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review16" data-tab="review16" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction16" data-tab="user_satisfaction16" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview16" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> A program used to automate outbound calls is known as a call center dialer. It comes in several varieties, all of which are customizable and typically coupled with your CRM system. When you make numerous outgoing calls, a call center dialer is among the most... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/vs-auto-dialer" target="_self" rel="noopener">Read More About VS Auto Dialer</a> </p> </div> </div> </div> <div id="features16" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">VS Auto Dialer Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Reporting</li> <li class="col-md-4 soft_feature_list">Real Time Analytics</li> <li class="col-md-4 soft_feature_list">Call Monitoring</li> <li class="col-md-4 soft_feature_list">Answering Machine Detection</li> <li class="col-md-4 soft_feature_list">Dnc (do Not Call) List Management</li> <li class="col-md-4 soft_feature_list">Campaign Management</li> <li class="col-md-4 soft_feature_list">Local Presence Dialing</li> <li class="col-md-4 soft_feature_list">Customizable Caller Id</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/vs-auto-dialer" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing16" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Standard">Standard</p> <p class="plan_price">$ 28</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="VS Auto Dialer"> <input type="hidden" class="popup_soft_id" value="67130"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review16" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/vs-auto-dialer#user-reviews" target="_self" rel="noopener">4.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Anand </div> <div class="author_designation">Android Developer </div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">It is worth using this dialer. It is easy to use and manage, and it works smoothly. I'm happy with this type of service, and the customer support is good.</p> <a href="https://www.softwaresuggest.com/vs-auto-dialer#user-reviews" target="_self" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div id="user_satisfaction16" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">VS Auto Dialer Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="75" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="70" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="60" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">6.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox16" name="checkbox16" value="" data-soft-slug="vs-auto-dialer" data-soft-id="67130"> <label for="checkbox16">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>70%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('VS Auto Dialer','67130','13463','994','c','1682510906_vs_(1).jpg','Auto Dialer', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('VS Auto Dialer','67130','13463','994','c','1682510906_vs_(1).jpg','Auto Dialer', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> <div class="deals_tag"><span>Offers</span> Get 40% Off</div> </div> </div> </section> </div> <div class="new_design_category"> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Pepper Cloud"> <input type="hidden" class="ga_soft_id" value="82028"> <input type="hidden" class="ga_soft_slug" value="pepper-cloud"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/pepper-cloud" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/peppercloud-20241218205834.png" width="100" height="100" alt="Pepper Cloud" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/pepper-cloud" target="_self" rel="noopener" >Pepper Cloud </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/pepper-cloud#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="Pepper Cloud"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/pepper-cloud#user-reviews"/> <input type="hidden" class="soft_id" value="82028"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Best CRM software built for SMEs</p> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview17" data-tab="overview17" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features17" data-tab="features17" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review17" data-tab="review17" class="ripple_btn d-flex align-items-center">Review</a> </div> </div> <div id="overview17" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> Pepper Clouds Automatic Call Distribution Software effortlessly connects your customers to the right agent, reducing wait times and enhancing satisfaction. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/pepper-cloud" target="_self" rel="noopener">Read More About Pepper Cloud</a> </p> </div> </div> </div> <div id="features17" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Pepper Cloud Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Custom Fields</li> <li class="col-md-4 soft_feature_list">Calendar Integration</li> <li class="col-md-4 soft_feature_list">Data Import/export</li> <li class="col-md-4 soft_feature_list">Sales Pipeline</li> <li class="col-md-4 soft_feature_list">Customer Support</li> <li class="col-md-4 soft_feature_list">Workflow Automation</li> <li class="col-md-4 soft_feature_list">Task Management</li> <li class="col-md-4 soft_feature_list">Quote Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/pepper-cloud" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review17" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/pepper-cloud#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/anshuljain-20250103192014.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Anshul Jain </div> <div class="author_designation">AEM content manager</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">I truly loved Pepper Cloud’s AssistAI and WhatsApp integration. Its a game changer. Highly recommend it.</p> <a href="https://www.softwaresuggest.com/pepper-cloud#user-reviews" target="_self" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox17" name="checkbox17" value="" data-soft-slug="pepper-cloud" data-soft-id="82028"> <label for="checkbox17">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>70%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Pepper Cloud','82028','1550356','994','c','peppercloud-20241218205834.png','CRM', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Pepper Cloud','82028','1550356','994','c','peppercloud-20241218205834.png','CRM', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> <div class="deals_tag ai_tag"><span class="aienabled_icon_bg"></span> Enabled</div> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="RingCentral"> <input type="hidden" class="ga_soft_id" value="7385"> <input type="hidden" class="ga_soft_slug" value="ringcentral"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/ringcentral" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1513767532_Ringcentral-logo.png" width="100" height="100" alt="RingCentral" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/ringcentral" target="_self" rel="noopener" >RingCentral </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/ringcentral#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">4.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="RingCentral"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/ringcentral#user-reviews"/> <input type="hidden" class="soft_id" value="7385"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Software by RingCentral, Inc</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview18" data-tab="overview18" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features18" data-tab="features18" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing18" data-tab="pricing18" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review18" data-tab="review18" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction18" data-tab="user_satisfaction18" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview18" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> RingCentral is the award-winning ACD software for communication and collaboration. It is the server-based, most flexible, customized, and cost-effective solution. Empower the workforce to be connected by voice, video calling, team messaging, collaboration, and online conference meetings. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ringcentral" target="_self" rel="noopener">Read More About RingCentral</a> </p> </div> </div> </div> <div id="features18" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">RingCentral Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Interactive Voice Response (ivr)</li> <li class="col-md-4 soft_feature_list">Performance Reports</li> <li class="col-md-4 soft_feature_list">Skill Based Routing</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Call Queues</li> <li class="col-md-4 soft_feature_list">Agent Performance Tracking</li> <li class="col-md-4 soft_feature_list">Automatic Call Distribution (acd)</li> <li class="col-md-4 soft_feature_list">Customizable Dashboards</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/ringcentral" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing18" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Core">Core</p> <p class="plan_price">$ 30</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="RingCentral"> <input type="hidden" class="popup_soft_id" value="7385"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Advanced">Advanced</p> <p class="plan_price">$ 35</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="RingCentral"> <input type="hidden" class="popup_soft_id" value="7385"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Ultra">Ultra</p> <p class="plan_price">$ 45</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="RingCentral"> <input type="hidden" class="popup_soft_id" value="7385"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review18" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/ringcentral#user-reviews" target="_self" rel="noopener">4.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 80.0%;"></span> </div> <div class="totaL_review_list">4.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Rahul Deewan </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">I have been using this app for more than a year now for all my office communication purposes. Most days it works fine, but sometimes, out of nowhere, the app refuses to start or join a meeting, while other features work fine. Sometimes there is no notification of a chat message.</p> <a href="https://www.softwaresuggest.com/ringcentral#user-reviews" target="_self" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div id="user_satisfaction18" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">RingCentral Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="75" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox18" name="checkbox18" value="" data-soft-slug="ringcentral" data-soft-id="7385"> <label for="checkbox18">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('RingCentral','7385','6752','994','c','1513767532_Ringcentral-logo.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('RingCentral','7385','6752','994','c','1513767532_Ringcentral-logo.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Talkdesk"> <input type="hidden" class="ga_soft_id" value="5331"> <input type="hidden" class="ga_soft_slug" value="talkdesk"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/talkdesk" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1509436171_Talkdesk-logo.png" width="100" height="100" alt="Talkdesk" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/talkdesk" target="_self" rel="noopener" >Talkdesk </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/talkdesk#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="Talkdesk"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/talkdesk#user-reviews"/> <input type="hidden" class="soft_id" value="5331"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Best Software by Talkdesk</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview19" data-tab="overview19" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features19" data-tab="features19" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing19" data-tab="pricing19" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review19" data-tab="review19" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction19" data-tab="user_satisfaction19" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview19" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Talkdesk is a聽leading cloud-based call center software in the world. Create the call center your customers and agents deserve. It reduces average handle time and increases agent efficiency with automated workflows. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/talkdesk" target="_self" rel="noopener">Read More About Talkdesk</a> </p> </div> </div> </div> <div id="features19" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Talkdesk Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Predictive Dialer</li> <li class="col-md-4 soft_feature_list">Omnichannel Support</li> <li class="col-md-4 soft_feature_list">CRM Integrations</li> <li class="col-md-4 soft_feature_list">Voicemail Transcription</li> <li class="col-md-4 soft_feature_list">Agent Performance Analytics</li> <li class="col-md-4 soft_feature_list">Real Time Dashboards</li> <li class="col-md-4 soft_feature_list">Speech Analytics</li> <li class="col-md-4 soft_feature_list">Workforce Management</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/talkdesk" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing19" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Express">Express</p> <p class="plan_price">$ 25</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Talkdesk"> <input type="hidden" class="popup_soft_id" value="5331"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Professional">Professional</p> <p class="plan_price">$ 65</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Talkdesk"> <input type="hidden" class="popup_soft_id" value="5331"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Enterprise">Enterprise</p> <p class="plan_price">$ 125</p> <p class="plan_duration">Agent/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Talkdesk"> <input type="hidden" class="popup_soft_id" value="5331"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Pricing</span> </div> </div> </div> </div> </div> </div> </div> <div id="review19" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/talkdesk#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/farhanhasan-20240109072029.jpeg')"></span> </div> <div class="author_name_designation"> <div class="author_name">Farhan Hasan </div> <div class="author_designation">Presales</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Talkdesk is a user-friendly, cloud-based platform for customer service and call center management. Setting up was straightforward, and the interface was intuitive, allowing quick navigation. The customizable features were great for tailoring the system to our specific needs.</p> <a href="https://www.softwaresuggest.com/talkdesk#user-reviews" target="_self" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div id="user_satisfaction19" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Talkdesk Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="70" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox19" name="checkbox19" value="" data-soft-slug="talkdesk" data-soft-id="5331"> <label for="checkbox19">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>100%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Talkdesk','5331','4614','994','c','1509436171_Talkdesk-logo.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Talkdesk','5331','4614','994','c','1509436171_Talkdesk-logo.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Five9"> <input type="hidden" class="ga_soft_id" value="4663"> <input type="hidden" class="ga_soft_slug" value="five9"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/five9" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1469688155_five9.jpg" width="100" height="100" alt="Five9" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/five9" target="_self" rel="noopener" >Five9 </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/five9#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="Five9"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/five9#user-reviews"/> <input type="hidden" class="soft_id" value="4663"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title"> Five9 Best ACD Software </p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview20" data-tab="overview20" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features20" data-tab="features20" class="ripple_btn d-flex align-items-center">Features</a> <a href="#review20" data-tab="review20" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction20" data-tab="user_satisfaction20" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview20" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> Five9 is a leading provider of cloud contact center software. It is driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/five9" target="_self" rel="noopener">Read More About Five9</a> </p> </div> </div> </div> <div id="features20" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Five9 Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Disaster Recovery</li> <li class="col-md-4 soft_feature_list">Real Time Reporting And Analytics</li> <li class="col-md-4 soft_feature_list">Call Conferencing</li> <li class="col-md-4 soft_feature_list">Agent Desktop Tools</li> <li class="col-md-4 soft_feature_list">Call Monitoring</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 soft_feature_list">Call Scripting</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/five9" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="review20" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/five9#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Allison Papasin </div> <div class="author_designation">Sales Support</div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Very convenient and user-friendly. It allows you to input your notes and set up tasks. As long as you have internet access, you can log in to Five9 anytime, anywhere. Very reliable and empowering for the agent using it.</p> <a href="https://www.softwaresuggest.com/five9#user-reviews" target="_self" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div id="user_satisfaction20" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Five9 Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="90" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">9.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox20" name="checkbox20" value="" data-soft-slug="five9" data-soft-id="4663"> <label for="checkbox20">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> <p class="recommend_list_text"><span></span><b>90%</b>  of users recommend this product</p> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is based on user submitted reviews.</span><span class="infotagcatpage"></span> </div> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Five9','4663','3926','994','c','1469688155_five9.jpg','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Five9','4663','3926','994','c','1469688155_five9.jpg','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Contenders | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Adversus"> <input type="hidden" class="ga_soft_id" value="53779"> <input type="hidden" class="ga_soft_slug" value="adversus"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/adversus" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1587462763_adversus-favicon_1_(1).png" width="100" height="100" alt="Adversus" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/adversus" target="_self" rel="noopener" >Adversus </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <div class="hover_hidden_reviews_main_div"> <a class="d-flex align-items-center hover_ajax_dropdown star_rate_icon" href="https://www.softwaresuggest.com/adversus#user-reviews" target="_self" rel="noopener"> <span class="star_new_background">5.0</span> <span class="rating_count" style="display: none">(1 Review)</span> <input type="hidden" class="solf_name_hover" value="Adversus"/> <input type="hidden" class="soft_slug_hover" value="https://www.softwaresuggest.com/adversus#user-reviews"/> <input type="hidden" class="soft_id" value="53779"/> </a> <div class="hover_hidden_reviews_ajax"> <div class="hover_hidden_reviews"> <div class="hover_loader_review"> <div class="main-item"> <div class="animated-background_heading"></div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-2"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="d-flex align-items-center mb-3"> <div class="animated-background_logo"></div> <div class="animated-background main_subcontent_loader"> <div class="background-masker btn-divide-left"></div> </div> </div> <div class="animated-background_subheading"></div> </div> </div> </div> </div> </div> </div> </div> </div> <p class="sub_title">Best ACD Software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link contenders_color"> <span class="leaders_lable_icon_main"></span>Contenders in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview21" data-tab="overview21" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features21" data-tab="features21" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing21" data-tab="pricing21" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#review21" data-tab="review21" class="ripple_btn d-flex align-items-center">Review</a> <a href="#user_satisfaction21" data-tab="user_satisfaction21" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview21" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> A B2B SaaS company for outbound call centers. We provide software for industries like telecom, finance, insurance, etc. Thousands of agents are using Adversus daily to improve outbound prospecting in Europe and US-based companies. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/adversus" target="_self" rel="noopener">Read More About Adversus</a> </p> </div> </div> </div> <div id="features21" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Adversus Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Email Integration</li> <li class="col-md-4 soft_feature_list">Lead Management</li> <li class="col-md-4 soft_feature_list">Call Disposition</li> <li class="col-md-4 soft_feature_list">Preview Dialing</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Predictive Dialing</li> <li class="col-md-4 soft_feature_list">Power Dialing</li> <li class="col-md-4 soft_feature_list">Real Time Analytics</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/adversus" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing21" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="User">User</p> <p class="plan_price">$ 150</p> <p class="plan_duration">Per Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="Adversus"> <input type="hidden" class="popup_soft_id" value="53779"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="review21" class="custom_tab_panel"> <div class="row review_tab_row"> <div class="col-md-5"> <div class="d-flex align-items-center software_list__inner_tabs_ratings"> <a class="d-flex align-items-center feature_soft_rating" href="https://www.softwaresuggest.com/adversus#user-reviews" target="_self" rel="noopener">5.0 <span class="feature_card_star"></span> </a> <div class="inner_tab_total_rating">out of 5 (1 Review)</div> </div> <div class="d-flex inner_tab_progress_bar"> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Features</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Ease of Use</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Value for Money</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> <div class="progress_bar_with_ratings d-flex align-items-center"> <div class="progress_bar_text">Customer Support</div> <div class="real_progress_bar d-flex align-items-center"> <div class="progress_bar"> <span class="progress_bar_fill" style="width: 100.0%;"></span> </div> <div class="totaL_review_list">5.0</div> </div> </div> </div> </div> <div class="col-md-7"> <div class="user_review_tab"> <div class="author_name_image"> <div class="author_image"> <span class="author_first_image" style="background-image: url('https://images.softwaresuggest.com/software_review_image/ssprofilelogo.png')"></span> </div> <div class="author_name_designation"> <div class="author_name">Vikas Manocha </div> <div class="author_designation"></div> </div> </div> <div class="auhtor_bio_description"> <p class="author_description truncateText">Help me manage my work.</p> <a href="https://www.softwaresuggest.com/adversus#user-reviews" target="_self" rel="noopener">Read Review</a> </div> </div> </div> </div> </div> <div id="user_satisfaction21" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Adversus Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="100" x="0px" y="0px" viewBox="0 0 80 80"> <title>Rating Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">10.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Rating Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="10" x="0px" y="0px" viewBox="0 0 80 80"> <title>No. of reviews Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">1.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">No. of reviews Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="75" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="80" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">8.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox21" name="checkbox21" value="" data-soft-slug="adversus" data-soft-id="53779"> <label for="checkbox21">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Adversus','53779','316564','994','c','1587462763_adversus-favicon_1_(1).png','Auto Dialer', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Adversus','53779','316564','994','c','1587462763_adversus-favicon_1_(1).png','Auto Dialer', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="Contaque Auto Dialer Software"> <input type="hidden" class="ga_soft_id" value="13056"> <input type="hidden" class="ga_soft_slug" value="contaque"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/contaque" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1543996616_Contaque-logo.png" width="100" height="100" alt="Contaque Auto Dialer Software" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/contaque" target="_self" rel="noopener" >Contaque Auto Dialer Software </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/contaque/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Contaque Auto Dialer is best ACD Software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview22" data-tab="overview22" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features22" data-tab="features22" class="ripple_btn d-flex align-items-center">Features</a> <a href="#user_satisfaction22" data-tab="user_satisfaction22" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview22" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> "Contaques Auto Dialer Software enables your call center agents to be more profitable, as calls can be made rapidly, leading to higher agent productivity and increased sales." <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/contaque" target="_self" rel="noopener">Read More About Contaque Auto Dialer Software</a> </p> </div> </div> </div> <div id="features22" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">Contaque Auto Dialer Software Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Agent Performance Tracking</li> <li class="col-md-4 soft_feature_list">Predictive Dialing</li> <li class="col-md-4 soft_feature_list">Call Transfer</li> <li class="col-md-4 soft_feature_list">Lead Management</li> <li class="col-md-4 soft_feature_list">Call Whispering</li> <li class="col-md-4 soft_feature_list">Dnc (do Not Call) List Management</li> <li class="col-md-4 soft_feature_list">Automatic Call Distribution (acd)</li> <li class="col-md-4 soft_feature_list">Call Barging</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/contaque" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="user_satisfaction22" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">Contaque Auto Dialer Software Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="55" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox22" name="checkbox22" value="" data-soft-slug="contaque" data-soft-id="13056"> <label for="checkbox22">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('Contaque Auto Dialer Software','13056','10882','994','c','1543996616_Contaque-logo.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('Contaque Auto Dialer Software','13056','10882','994','c','1543996616_Contaque-logo.png','Call Center', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="CXone"> <input type="hidden" class="ga_soft_id" value="38619"> <input type="hidden" class="ga_soft_slug" value="cxone"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/cxone" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561639676293_b_63.png" width="100" height="100" alt="CXone" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/cxone" target="_self" rel="noopener" >CXone </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/cxone/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Software by NICE inContact</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview23" data-tab="overview23" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features23" data-tab="features23" class="ripple_btn d-flex align-items-center">Features</a> <a href="#user_satisfaction23" data-tab="user_satisfaction23" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview23" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> </div> <p class="soft_disc"> CXone is a revolutionary AI-driven platform designed to transform customer experiences. It seamlessly integrates digital and voice channels, empowering agents with real-time insights and tools to deliver exceptional service, ensuring customer satisfaction and loyalty at every touchpoint. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/cxone" target="_self" rel="noopener">Read More About CXone</a> </p> </div> </div> </div> <div id="features23" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">CXone Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Ivr Integration</li> <li class="col-md-4 soft_feature_list">Real Time Reporting</li> <li class="col-md-4 soft_feature_list">Agent Performance Analytics</li> <li class="col-md-4 soft_feature_list">Progressive Dialing</li> <li class="col-md-4 soft_feature_list">Dnc Compliance</li> <li class="col-md-4 soft_feature_list">Call Disposition</li> <li class="col-md-4 soft_feature_list">Manual Dialing</li> <li class="col-md-4 soft_feature_list">Call Recording</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/cxone" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="user_satisfaction23" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">CXone Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="55" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox23" name="checkbox23" value="" data-soft-slug="cxone" data-soft-id="38619"> <label for="checkbox23">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('CXone','38619','24709','994','c','1561639676293_b_63.png','Auto Dialer', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('CXone','38619','24709','994','c','1561639676293_b_63.png','Auto Dialer', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> <div class="additional_detail_main account_soft_detail_div_main"> <div class="d-flex align-items-center show_detail_label no_plan">Starting Price: <span class="available_on_req ga_track_np_pcs ajax_load_popup_form price_not_avlbl_popup">Available on Request</span></div> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="AVOXI"> <input type="hidden" class="ga_soft_id" value="35334"> <input type="hidden" class="ga_soft_slug" value="avoxi"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/avoxi" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1561629466651_b_57.png" width="100" height="100" alt="AVOXI" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/avoxi" target="_self" rel="noopener" >AVOXI </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/avoxi/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">Flexible, Affordable, and Easy-to-Use ACD Software</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview24" data-tab="overview24" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features24" data-tab="features24" class="ripple_btn d-flex align-items-center">Features</a> <a href="#pricing24" data-tab="pricing24" class="ripple_btn d-flex align-items-center">Pricing</a> <a href="#user_satisfaction24" data-tab="user_satisfaction24" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview24" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> AVOXI Genius is the first affordable, cloud-based call center software platform to integrate with your contact center solution. With phone numbers in 170+ countries, easily manage your business communications from anywhere in the world. <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/avoxi" target="_self" rel="noopener">Read More About AVOXI</a> </p> </div> </div> </div> <div id="features24" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">AVOXI Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex "><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex "><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Call Barging</li> <li class="col-md-4 soft_feature_list">CRM Integration</li> <li class="col-md-4 soft_feature_list">Call Routing</li> <li class="col-md-4 soft_feature_list">Global Coverage</li> <li class="col-md-4 soft_feature_list">Api Access</li> <li class="col-md-4 soft_feature_list">Call Conferencing</li> <li class="col-md-4 soft_feature_list">Sms Messaging</li> <li class="col-md-4 soft_feature_list">Ivr System</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/avoxi" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="pricing24" class="custom_tab_panel pricing_tab_panel"> <div class="row pricing_div w-100"> <div class="additional_detail_pricing"> <div class="row"> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Genius Contact">Genius Contact</p> <p class="plan_price">$ 20</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="AVOXI"> <input type="hidden" class="popup_soft_id" value="35334"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> <div class="col-md-3 cat_price_cell"> <div class="cat_pricing_card"> <p class="plan_name" title="Genius Enterprise">Genius Enterprise</p> <p class="plan_price">$ 40</p> <p class="plan_duration">User/Month</p> <div class="pricing-btn-div ga_track_soft_list"> <input type="hidden" class="ga_soft_name popup_soft_name" value="AVOXI"> <input type="hidden" class="popup_soft_id" value="35334"> <span class="ga_track_gq_npbs d-flex align-items-center justify-content-center btn get-pricing-btn ajax_load_popup_form expl_detail_pricing_popup">Get Offer</span> </div> </div> </div> </div> </div> </div> </div> <div id="user_satisfaction24" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">AVOXI Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="70" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">7.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="40" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">4.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox24" name="checkbox24" value="" data-soft-slug="avoxi" data-soft-id="35334"> <label for="checkbox24">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('AVOXI','35334','17114','994','c','1561629466651_b_57.png','Cloud Telephony', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" onclick="popup_getquote('AVOXI','35334','17114','994','c','1561629466651_b_57.png','Cloud Telephony', '','');"> Get Pricing </span> </div> </div> </div> </div> </div> <div class="deals_and_mostrevtag"> </div> </div> </section> </div> <div class="new_design_category"> <a href="#leader_matrix" class="d-flex align-items-center justify-content-center leader_lable_icon_text leader_matrix_link"> <span class="leaders_iconmainmobile"></span> <p>Emergents | 2025</p> </a> <section class="ga_track_soft_list list_software_main count_in"> <div class="row mobile_remove_wrap"> <input type="hidden" class="ga_soft_type" value="non-premium"> <input type="hidden" class="ga_soft_name" value="XenCALL"> <input type="hidden" class="ga_soft_id" value="7954"> <input type="hidden" class="ga_soft_slug" value="xencall"> <div class="col-md-2 d-flex flex-column align-items-center justify-content-center logo_star_main"> <a class="ga_track_soft_logo d-flex align-items-center list_soft_logo" href="https://www.softwaresuggest.com/xencall" target="_self" rel="noopener" > <img class="lazyload soft_logo" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" data-src="https://images.softwaresuggest.com/software_logo/1554790520_XC-70.png" width="100" height="100" alt="XenCALL" /> </a> </div> <div class="col-md-10 list_soft_content_main"> <div class="d-flex align-items-center soft_name_tickmark"> <h3 class="slist_oftware_name "> <a class=" d-flex align-items-center ga_track_soft_name" href="https://www.softwaresuggest.com/xencall" target="_self" rel="noopener" >XenCALL </a> </h3> <div class="d-flex align-items-center rating_local_pro"> <div class="soft_rate_star"> <a class="ga_track_empty_star_wr empty_star_wr new_link_onclick wr_cursor" href="https://www.softwaresuggest.com/xencall/write-review" target="_self" rel="noopener nofollow"><span class="write_review_icon_new"></span>Write a Review</a> </div> </div> </div> <p class="sub_title">A powerful predictive dialer CRM to increase sales</p> <div class="leader_matrix_champions_lable"> <a href="#leader_matrix" class="d-flex align-items-center leaders_lable leader_matrix_link emergents_color"> <span class="leaders_lable_icon_main"></span>Emergents in Automatic Call Distribution Software </a> </div> </div> </div> <div class="software_list_tabs tab_container"> <div class="mini_software_list_tabs"> <span class="prev_nav" style="display:none;"></span> <span class="next_nav"></span> <div class="d-flex align-items-center custom_tab_list"> <a href="#overview25" data-tab="overview25" class="ripple_btn d-flex align-items-center active_tab">Overview</a> <a href="#features25" data-tab="features25" class="ripple_btn d-flex align-items-center">Features</a> <a href="#user_satisfaction25" data-tab="user_satisfaction25" class="ripple_btn d-flex align-items-center">User Satisfaction</a> </div> </div> <div id="overview25" class="custom_tab_panel active_tab_panel"> <div class="row overview_price_and_description"> <div class=col> <div class="d-flex align-items-center soft_desc_tooltip_main"> <p class="soft_list_desc_title">Product Description</p> <div class="d-flex justify-content-end"> <div class="tooltip_hvr soft_desc_tooltip"> <span class="ss_tooltip" data-tooltip-pos="up" data-tooltip-length="medium">This information is provided by vendor.</span><span class="infotagcatpage"></span> </div> </div> </div> <p class="soft_disc"> XenCALL is a cloud-based solution for cloud telephony & IVRS with a CRM. It provides the solution to sales and marketing firms. A very intuitive solution to oversee leads, execute inbound and outbound campaigns, anticipate which leads are destined to close, and more. The product... <a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/xencall" target="_self" rel="noopener">Read More About XenCALL</a> </p> </div> </div> </div> <div id="features25" class="custom_tab_panel"> <div class="row features_div"> <div class="col-md-3"> <p class="caters_to_title">XenCALL Is Tailored For</p> <div class="caters_to_list d-flex"> <p class="caters_text_list d-flex "><span class="startups_list_icon"></span>StartUps</p> <p class="caters_text_list d-flex "><span class="smbs_list_icon"></span>SMBs</p> <p class="caters_text_list d-flex caters_text_gray"><span class="agencies_list_icon"></span>Mid-Market</p> <p class="caters_text_list d-flex caters_text_gray"><span class="enterprises_list_icon"></span>Enterprises</p> </div> </div> <div class="col-md-9"> <p class="features_text_title">Features</p> <ul class="row additionl_feature_ul"> <li class="col-md-4 soft_feature_list">Automated Workflows</li> <li class="col-md-4 soft_feature_list">Sms Integration</li> <li class="col-md-4 soft_feature_list">Ivr System</li> <li class="col-md-4 soft_feature_list">Voicemail Drop</li> <li class="col-md-4 soft_feature_list">Api Access</li> <li class="col-md-4 soft_feature_list">Agent Performance Reports</li> <li class="col-md-4 soft_feature_list">Local Presence Dialing</li> <li class="col-md-4 soft_feature_list">Call Queuing</li> <li class="col-md-4 d-flex"><a class="ga_track_soft_profile view_profile_inline" href="https://www.softwaresuggest.com/xencall" target="_self" rel="noopener">View all Features</a></li> </ul> </div> </div> </div> <div id="user_satisfaction25" class="custom_tab_panel"> <div class="user_satisfaction_row row"> <div class="col-md-12"> <p class="user_satisfaction_title">XenCALL Features and Usability-Based User Satisfaction Score</p> <div class="d-flex user_satisfaction_chart_row"> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="55" x="0px" y="0px" viewBox="0 0 80 80"> <title>Freshness Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.5</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Freshness Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="50" x="0px" y="0px" viewBox="0 0 80 80"> <title>Social Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">5.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Social Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> <div class="user_satisfaction_column"> <div class="d-flex align-items-center circle_progressbar_main"> <div class="circle_progress_main"> <svg class="rev_progress_bar_comp noselect" data-progress="20" x="0px" y="0px" viewBox="0 0 80 80"> <title>Monthly website visitor Score</title> <path class="track" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0"></path> <path class="rev_fill" d="M5,40a35,35 0 1,0 70,0a35,35 0 1,0 -70,0" style="stroke-dashoffset: -13.199447021484374" stroke-linecap="round"></path> <text class="rev_value_text" x="50%" y="60%">2.0</text> </svg> </div> <div class="progress_sidebar_text_main"> <p class="main_text">Monthly website visitor Score</p> <p class="average_text">Out of 10</p> </div> </div> </div> </div> </div> </div> </div> <div class="popup_new_append"> <div class="pricing_and_button"> <div class="row"> <div class="col-md-3 software_comparision d-flex align-items-center"> <input class="compare_checkbox" type="checkbox" id="checkbox25" name="checkbox25" value="" data-soft-slug="xencall" data-soft-id="7954"> <label for="checkbox25">Compare</label> </div> <div class="col-md-9 d-flex align-items-center justify-content-between mobile_display_unset"> <div class="mobile_unset_recomenda"> </div> <div class="d-flex cat_list_btn_main"> <span class="ga_track_nrd_rd d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn fd_fc_btn ajax_form_accordion popup_new_free connect_now" onclick="popup_freedemo('XenCALL','7954','7364','994','c','1554790520_XC-70.png','Call Center', '','');"> Free Demo </span> <span class="ga_track_ngq_gq d-flex align-items-center justify-content-center ripple_btn cat_vwbft_fdfcgp_btn gp_btn ajax_form_accordion popup_new_get" 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</script> <div class="top_software_recomend"></div> </div> <div class="col-sm-12 col-xl-4 sidebar_bguide"> <div class="b_guide_sidebar"> <span class="b_guide_sidebar_title d-flex align-items-center"><span class="buyers_guide_toc_icon"></span> Table of Content</span> <div class="main_toc_content"><ol class="b_guide_sidebar_ol"> <li class="activebguidetab"><a href="#sidebartab_0" data-scroll-id="sidebartab_0">What is an ACD Software?</a></li> <li><a href="#sidebartab_1" data-scroll-id="sidebartab_1">What are the Features of an ACD Software?</a></li> <li><a href="#sidebartab_2" data-scroll-id="sidebartab_2">What are the Benefits of ACD Software?</a></li> <li><a href="#sidebartab_3" data-scroll-id="sidebartab_3">What are the Types of Automatic Call Distribution (ACD) Systems?</a></li> <li><a href="#sidebartab_4" data-scroll-id="sidebartab_4">Factors to Consider While Investing in ACD Software</a></li> <li><a href="#sidebartab_5" data-scroll-id="sidebartab_5">Latest Market Trends in ACD Software</a></li> </ol></div> </div> </div> <div class="col-sm-12 col-xl-8"> <div class="cat_disc_section cat_page_disc_section"> <div class="cat_disc_div"> <p style="text-align:center"><img alt="ACD Software Buyer's Guide" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3-ap-southeast-1.amazonaws.com/pageimages/Automatic-Call-Distribution-Software-Guide.png" style="height:455px; width:780px" /></p> <h2><span style="font-family:verdana,geneva,sans-serif"><a id="definition" name="definition"><span style="color:#000000"><span style="font-size:18px"><strong>What is an ACD Software? </strong></span></span></a></span></h2> <p><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">ACD </span></span></span><span style="color:rgb(0, 0, 0); font-family:arial,helvetica,sans-serif; font-size:16px">software (</span><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Automatic call distribution)  is a <a href="https://www.softwaresuggest.com/call-routing-software" target="_blank">call routing software</a> that helps direct incoming calls to the appropriate representatives based on pre-defined business rules. These business rules could include several parameters such as call volume, wait time, incoming phone number, etc. It redirects the call to the right executive (or department) to resolve the customer issue. </span></span></span></p> <p>ACD software is used to distribute all calls automatically according to the load in each network. Suppose your business is involved with an executive calling desk and directly converses with the clients or callers. In that case, these software platforms will help you balance the load equivalently amongst all executives working actively at a particular time.</p> <h2><span style="font-family:verdana,geneva,sans-serif"><a id="features-of-acd" name="features-of-acd"><span style="color:#000000"><span style="font-size:18px"><strong>What are the Features of an ACD Software?</strong></span></span></a></span></h2> <p><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">An ACD software can impact the productivity and efficiency of the call center agents. The following are some key features of ACD software: </span></span></span></p> <p style="text-align:center"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif"><img alt="Features of An Automatic Call Distribution Software" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3-ap-southeast-1.amazonaws.com/Features-of-An-Automatic-Call-Distribution-Software.png" style="height:507px; width:745px" /></span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">1. Customized Call Routing </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Call routing within the call center is a key aspect to help improve the efficiency and productivity of the agents working within a call center. Call routing ensures employees do not get overwhelmed with calls beyond their capacity. It is also essential to <a href="https://www.softwaresuggest.com/customer-satisfaction-software">ensure customer satisfaction</a> by directing the right set of customer complaints to agents equipped to handle these complaints.</span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">2. IVR with Smart Directory </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Another aspect of customers who dial in to call centers is that many of these queries are often preliminary. You can address them with simple steps without any human intervention. Directing customers through the <a href="https://www.softwaresuggest.com/cloud-telephony-software">Interactive Voice Response</a> (IVR) feature of ACD software can save the user time and costs. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">3. Call Queuing </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">In cases where the call volume is larger than the available number of agents to handle these calls, call queuing comes into play. It ensures that customers are put in a queue while keeping them engaged via customized messages during the on-hold time. This helps reduce customer anxiety while on wait. Besides, it assures that every customer issue will be addressed once an agent is available. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">4. Queue Callback </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Sometimes a customer may not be willing to wait in the queue for a long period. Queue callback provides customers the option to have the next available agent call them back. This feature<a href="https://www.softwaresuggest.com/blog/customer-service-team-skills/" target="_blank"> enhances the customer experience</a> by freeing them from spending more time waiting on the call. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">5. VIP Callers </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">For every business, certain customers are considered to be more valuable than most others. Resolving any issues that these customers may have is paramount for the business. Automatic call distribution software comes with VIP caller identification, ensuring that these customers face minimal wait time and have their issues resolved quickly. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">6. Blacklist Numbers</span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">On the other end of the spectrum, call centers receive many calls from spam callers or bots. The blacklist feature enables the call center to filter out these numbers and ensures that the agents are used to cater to real customer issues that need their attention. It also helps move these customers faster through the queue. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">7. CRM Integration </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Customers usually call in with issues that need agents to take notes, requests, or make data entries. Having the company <a href="https://www.softwaresuggest.com/crm-software">CRM integrated</a> with the ACD software helps reduce the complexity of the tasks and improves the turnaround time for customer inquiries and requests. </span></span></span></p> <h2><span style="font-family:verdana,geneva,sans-serif"><a id="benefits-of-acd" name="benefits-of-acd"><span style="color:#000000"><span style="font-size:18px"><strong>What are the Benefits of ACD Software?</strong></span></span></a></span></h2> <p><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">With the help of a well-integrated ACD software, a business can avail of several benefits. The key benefits are: </span></span></span></p> <p style="text-align:center"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif"><img alt="Benefits of Automatic Call-Distribution Software" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3-ap-southeast-1.amazonaws.com/Benefits-of-Automatic-Call-Distribution-Software.png" style="height:410px; width:730px" /></span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">1. Improved Customer Experience </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">The prime purpose of call centers is to improve the <a href="https://www.softwaresuggest.com/customer-experience-management-software">customer experience</a>. Customers are not patient and often not great at expressing their queries or questions. Still, the company's single wrong foot can make the customer feel like they are not valued and tarnish the image of the customer. ACD software ensures that, at the very least, the customer is heard. If utilized well, this ACD software can improve the odds of resolution of the customer complaint. Ensuring that customers are not on hold too long, providing the agents with the relevant material to tackle a complaint, and guiding the user to the right department via IVR go a long way in <a href="https://www.softwaresuggest.com/customer-experience-management-software">improving customer experience</a>. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">2. Metrics for Data-based Strategy </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Answering customer calls effectively is still only a part of the problem resolution. Ensuring customers never call back by analyzing the data generated through these calls is another key benefit. Repeat issues can be tracked and proactively addressed by the business before more users face the same issues. The data can also be used to track the effectiveness of the call center and individual agents. Managers can get more input in terms of agent performance via average call times, hold times, percentage of issues resolved, etc. to rate employee performances and reposition them to get the best out of their skills and experience. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">3. Improved Call Coaching and Mentoring </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Not all calls are the same. Some calls can take the agents back because of the tone of the customer or the sheer complexity of an issue. Automated call distribution systems, however, can help agents to prepare better for such issues. They can coach the agents better and equip them to handle future complex issues. </span></span></span></p> <h2><span style="font-family:verdana,geneva,sans-serif"><a id="types-of-acd" name="types-of-acd"><span style="color:#000000"><span style="font-size:18px"><strong>What are the Types of Automatic Call Distribution (ACD) Systems?</strong></span></span></a></span></h2> <p><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Depending on the business's need, ACD systems can follow one of the following algorithms to improve efficiency and customer experience. Based on call distribution methods, here are different ACD systems: </span></span></span></p> <p style="text-align:center"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif"><img alt="Types of Automatic Call Distribution Systems" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3-ap-southeast-1.amazonaws.com/Types-of-Automatic-Call-Distribution-Systems.png" style="height:410px; width:730px" /></span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">1. Fixed Order </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">As the name suggests, fixed order ACD systems route calls to agents as per a pre-defined order. As per this mechanism, calls will get routed in the same order, and agents will only receive a call after the agent in line before they have been assigned a call. ACD software that uses this algorithm is used at call centers where the calls are large, and most calls follow a similar theme or pattern. Fixed order ACD systems are also effective in prioritizing certain agents over others. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">2. Simultaneous Distribution</span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Simultaneous distribution ACD systems enable calls to ring for all agents simultaneously until an agent answers that call. The first agent to pick up the call handles it. This particular ACD software is utilized when customer response time is not the most important metric. Also, this algorithm is helpful when all calls are similar or generic, and there is no priority or preference between agents. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">3. Time-based Routing </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Most call centers face the issue of not having all agents available all the time. Agents can have varying times to take breaks, lunch, etc. This is where time-based routing ACD systems are helpful. Agents can set times for availability and have calls routed to them accordingly. If used effectively, time-based ACD systems can help improve productivity. </span></span></span></p> <h2><span style="font-family:verdana,geneva,sans-serif"><a id="factors-to-consider" name="factors-to-consider"><span style="color:#000000"><span style="font-size:18px"><strong>Factors to Consider While Investing in ACD Software</strong></span></span></a></span></h2> <p><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Businesses should check for the following factors to ensure that they can get the most out of the ACD software: </span></span></span></p> <p style="text-align:center"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif"><img alt="Factors-to-Consider-While-Investing-In-Automatic-Call Distribution Software" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3-ap-southeast-1.amazonaws.com/pageimages/Factors-to-Consider-While-Investing-In-Automatic-Call-Distribution-Software.png" style="height:494px; width:750px" /></span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">1. Multiple Rule-based Routing Mechanisms</span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Businesses need to ensure that they can use the same software for multiple types of call routing instead of having to spend on separate licenses for each case. This way, a business can benefit by using the appropriate routing mechanism depending on the complexity of the issue, the user profile, or call volume entering the call center on any given day. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">2. Easy-to-use Interface for Agents</span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Having a simple and easy-to-understand interface is critical to ensure that agents can get the best out of the software. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">3. Easy Integration with Existing Backend Systems</span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">The software should be modular and easy to integrate with the existing system and any future systems that may be added (or changed) to the back end as the company grows. </span></span></span></p> <h2><span style="font-family:verdana,geneva,sans-serif"><a id="trends" name="trends"><span style="color:#000000"><span style="font-size:18px"><strong>Latest Market Trends in ACD Software</strong></span></span></a></span></h2> <p><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">ACD systems and software are constantly evolving to meet the growing expectations of customers. The following are some market shifts that businesses are experiencing concerning ACD software: </span></span></span></p> <p style="text-align:center"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif"><img alt="Latest Market Trends in ACD Software" src="https://www.softwaresuggest.com/assets2/desktop_view/assets/icon/ajax-loader.svg" class="lazyload" data-src="https://softwaresuggest-cdn.s3-ap-southeast-1.amazonaws.com/pageimages/Latest-Market-Trends.png" style="height:494px; width:750px" /></span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">1. A Growing Need for Personalized Routing </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">The entire world is <a href="https://www.softwaresuggest.com/personalization-software">moving towards personalization</a>, and ACD software is no exception. Providing users with a tailor-made experience seems to be the growing trend in this market. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">2. Continuity Call Routing </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">Users do not like to explain themselves whenever they need to have an issue resolved, especially when a call is transferred between agents. Having provisions to equip agents with the right information before conversing with the user is a step in the right direction for ACD software. </span></span></span></p> <h3 style="margin-left:40px"><strong><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">3. Sales Accelerating Routing </span></span></span></strong></h3> <p style="margin-left:40px"><span style="color:#000000"><span style="font-size:16px"><span style="font-family:arial,helvetica,sans-serif">When users are at the point of making a purchase, businesses do not want to make them wait any further. Stitching the sales cycle directly to call center journeys is another key improvement to the software available today. ACD software is a way to <a href="https://www.softwaresuggest.com/customer-satisfaction-software">improve customer satisfaction</a>, productivity, and efficiency of the call center. Having the agents <a href="https://www.softwaresuggest.com/">equipped with the right software</a> can help them address customer issues the first time and leave a positive image on the disgruntled customer. </span></span></span></p> </div> </div> </div> </div> <div id="buyers_guide_faq"> <div class="mobile_cat_frequently_question"> <div class="heading_question_div">  <h2>FAQs</h2> </div> <div class="faq_new_main"> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label activefaq">What is the difference between Free and Open Source ACD Software?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" style='display: block;'> <p>Free ACD software is free to download. The vendors of free ACD software make money using SIP connector, outbound calls, and phone number rental.</p> <p>Open source ACD software, on the other hand, enables you to modify and customize its functions as per your needs. It can also be easily integrated with the already existing software solutions in your organization.</p> <p>Additionally, open-source ACD software is ideal for businesses that are security-conscious and want highly secure solutions for their business.</p> </div> </div> </div> <div class="accordion_tabs"> <div class="accordion_tab"> <h3 class="accordion_tab-label">How much does ACD Software cost?<span class="arrow_down"></span></h3> <div class="accordion_tab-content" > <p>The cost of a high-quality Automatic Call Distribution software depends on the number of unique and sophisticated features it offers. 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Best Automatic Call Distribution (ACD) Software for 2025