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data-testid="nav-l3-link" href="/en/about-us/careers/310t-mechanics-and-apprentices-wanted">310T Mechanics and Apprentices Wanted</a></div></li></ul></div></div></div></li><li class="mb-16 last:mb-0 pr-24 mr-[-24px]" data-testid="nav-l2-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l2-link" href="/en/about-us/doing-business-with-metrolinx">Doing Business with Metrolinx</a><button class="button-reset absolute -top-[1000px] translate-x-4 px-4 text-global-black focus-visible:top-0 cx-caption whitespace-nowrap cx-focus-outline z-10" tabindex="0" aria-haspopup="true" aria-expanded="false" data-testid="nav-l2-item-expand-btn">Expand: Doing Business with Metrolinx</button></div><div class="absolute left-1/4 w-3/4 top-0 min-h-full bg-neutral-200 before:absolute before:-left-1/3 before:h-full before:w-1/3 before:bg-global-white before:-z-10 hidden"><div data-testid="nav-l3-items-container" class="flex flex-row items-stretch h-full z-10 hidden"><div class="w-2/3 flex flex-row"><ul class="p-24 w-1/2" role="menu" data-testid="nav-l3-items"><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/doing-business-with-metrolinx/commercial-opportunities">Commercial Opportunities</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/doing-business-with-metrolinx/development-opportunities">Development Opportunities</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/doing-business-with-metrolinx/tenders">Tenders</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/doing-business-with-metrolinx/isupplier-resources">iSupplier Resources</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/doing-business-with-metrolinx/development-opportunities/third-party-utility-and-roadway-work-coordination">Transit Utility Coordination</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/doing-business-with-metrolinx/safety-training">Safety Training</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/doing-business-with-metrolinx/development-opportunities/construction-beside-go-corridors">Third Party - Capital Infrastructure Coordination</a></div></li></ul></div></div></div></li><li class="mb-16 last:mb-0 pr-24 mr-[-24px]" data-testid="nav-l2-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l2-link" href="/en/about-us/doing-business-with-metrolinx/business-cases">Business Cases</a></div><div class="absolute left-1/4 w-3/4 top-0 min-h-full bg-neutral-200 before:absolute before:-left-1/3 before:h-full before:w-1/3 before:bg-global-white before:-z-10 hidden"><div data-testid="nav-l3-items-container" class="flex flex-row items-stretch h-full z-10 hidden"><div class="w-2/3 flex flex-row"></div></div></div></li><li class="mb-16 last:mb-0 pr-24 mr-[-24px]" data-testid="nav-l2-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l2-link" href="/en/about-us/document-centre">Find a Document</a><button class="button-reset absolute -top-[1000px] translate-x-4 px-4 text-global-black focus-visible:top-0 cx-caption whitespace-nowrap cx-focus-outline z-10" tabindex="0" aria-haspopup="true" aria-expanded="false" data-testid="nav-l2-item-expand-btn">Expand: Find a Document</button></div><div class="absolute left-1/4 w-3/4 top-0 min-h-full bg-neutral-200 before:absolute before:-left-1/3 before:h-full before:w-1/3 before:bg-global-white before:-z-10 hidden"><div data-testid="nav-l3-items-container" class="flex flex-row items-stretch h-full z-10 hidden"><div class="w-2/3 flex flex-row"><ul class="p-24 w-1/2" role="menu" data-testid="nav-l3-items"><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/Travel-&-Hospitality-Expenses">Travel & Hospitality Expenses</a></div></li></ul></div></div></div></li><li class="mb-16 last:mb-0 pr-24 mr-[-24px]" data-testid="nav-l2-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l2-link" href="/en/about-us/policies">Policies and Initiatives</a><button class="button-reset absolute -top-[1000px] translate-x-4 px-4 text-global-black focus-visible:top-0 cx-caption whitespace-nowrap cx-focus-outline z-10" tabindex="0" aria-haspopup="true" aria-expanded="false" data-testid="nav-l2-item-expand-btn">Expand: Policies and Initiatives</button></div><div class="absolute left-1/4 w-3/4 top-0 min-h-full bg-neutral-200 before:absolute before:-left-1/3 before:h-full before:w-1/3 before:bg-global-white before:-z-10 hidden"><div data-testid="nav-l3-items-container" class="flex flex-row items-stretch h-full z-10 hidden"><div class="w-2/3 flex flex-row"><ul class="p-24 w-1/2" role="menu" data-testid="nav-l3-items"><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/accessibility">Accessibility</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/terms-and-conditions">Terms and Conditions</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/open-data">Open Data</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/policies/french-language-services">French Language Services</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/privacy-policy">Privacy Policy</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/about-us/policies/environmental-policy">Environmental Policy</a></div></li></ul></div></div></div></li></ul><a class="mt-24 flex justify-center items-center text-center cx-btn cx-primary-btn cx-small-btn cursor-pointer" target="_self" data-testid="nav-l2-menu-cta-btn" href="/en/contact-us">Contact us</a></div></div></div><div data-focus-guard="true" tabindex="-1" style="width:1px;height:0px;padding:0;overflow:hidden;position:fixed;top:1px;left:1px"></div></div></div></li><li class="block" role="menuitem" data-testid="nav-l1-item"><a class=" hover:underline flex h-full relative items-center gap-x-4 text-global-white cx-body-text-small cx-focus-outline" target="_self" data-testid="nav-l1-link" tabindex="0" href="/en/discover"><span class="text-global-white cx-body-text" data-testid="nav-l1-item-text">Discover</span></a></li><li class="block" role="menuitem" data-testid="nav-l1-item"><a class=" hover:underline flex h-full relative items-center gap-x-4 text-global-white cx-body-text-small cx-focus-outline" target="_self" data-testid="nav-l1-link" tabindex="0" href="/en/projects-and-programs"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="fill-global-white relative flex-none inline-block"><path d="M11.06 5.72668L8 8.78002L4.94 5.72668L4 6.66668L8 10.6667L12 6.66668L11.06 5.72668Z"></path></svg><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="fill-global-white relative flex-none hidden"><path d="M8 5.33331L4 9.33331L4.94 10.2733L8 7.21998L11.06 10.2733L12 9.33331L8 5.33331Z"></path></svg><span class="text-global-white cx-body-text" data-testid="nav-l1-item-text">Projects & Programs</span></a><div class="relative"><button class="button-reset absolute -top-[1000px] left-[20px] px-4 text-global-white focus:-top-[20px] cx-caption whitespace-nowrap cx-focus-outline" tabindex="0" data-testid="nav-l1-btn" aria-expanded="false" aria-haspopup="true" aria-controls="projects&programs-L2">Expand: Projects & Programs</button></div><div data-testid="nav-l2-container" class="absolute left-0 right-0 xl:left-48 xl:right-48 bg-neutral-200 hidden"><div class="relative bg-neutral-200"><div data-focus-guard="true" tabindex="-1" style="width:1px;height:0px;padding:0;overflow:hidden;position:fixed;top:1px;left:1px"></div><div data-focus-lock-disabled="disabled"><div class="flex min-h-[260px] text-global-black"><div class="w-1/4 p-24 bg-global-white"><ul id="projects&programs-L2" role="menu"><li class="mb-16 last:mb-0 pr-24 mr-[-24px]" data-testid="nav-l2-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l2-link" href="/en/projects-and-programs/go-expansion">GO Expansion</a><button class="button-reset absolute -top-[1000px] translate-x-4 px-4 text-global-black focus-visible:top-0 cx-caption whitespace-nowrap cx-focus-outline z-10" tabindex="0" aria-haspopup="true" aria-expanded="false" data-testid="nav-l2-item-expand-btn">Expand: GO Expansion</button></div><div class="absolute left-1/4 w-3/4 top-0 min-h-full bg-neutral-200 before:absolute before:-left-1/3 before:h-full before:w-1/3 before:bg-global-white before:-z-10 hidden"><div data-testid="nav-l3-items-container" class="flex flex-row items-stretch h-full z-10 hidden"><div class="w-2/3 flex flex-row"><ul class="p-24 w-1/2" role="menu" data-testid="nav-l3-items"><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/barrie-line-go-expansion">Barrie Line GO Expansion</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/kitchener-line-go-expansion">Kitchener Line GO Expansion</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/lakeshore-east-line-go-expansion">Lakeshore East Line GO Expansion</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/lakeshore-west-line-go-expansion">Lakeshore West Line GO Expansion</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/milton-line-go-expansion">Milton Line</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/richmond-hill-line-go-expansion">Richmond Hill Line</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/stouffville-line-go-expansion">Stouffville Line GO Expansion</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/union-station">Union Station</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/go-expansion-studies">GO Expansion Studies & FAQs </a></div></li></ul></div></div></div></li><li class="mb-16 last:mb-0 pr-24 mr-[-24px]" data-testid="nav-l2-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l2-link" href="/en/projects-and-programs/rapid-transit">Rapid Transit</a><button class="button-reset absolute -top-[1000px] translate-x-4 px-4 text-global-black focus-visible:top-0 cx-caption whitespace-nowrap cx-focus-outline z-10" tabindex="0" aria-haspopup="true" aria-expanded="false" data-testid="nav-l2-item-expand-btn">Expand: Rapid Transit</button></div><div class="absolute left-1/4 w-3/4 top-0 min-h-full bg-neutral-200 before:absolute before:-left-1/3 before:h-full before:w-1/3 before:bg-global-white before:-z-10 hidden"><div data-testid="nav-l3-items-container" class="flex flex-row items-stretch h-full z-10 hidden"><div class="w-2/3 flex flex-row"><ul class="p-24 w-1/2" role="menu" data-testid="nav-l3-items"><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/dundas-brt">Dundas BRT</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/durham-scarborough-brt">Durham-Scarborough BRT</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/queen-st-hwy-7-brt">Queen Street – Highway 7 BRT</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/eglinton-crosstown-lrt">Eglinton Crosstown LRT</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/finch-west-lrt">Finch West LRT</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/hamilton-lrt">Hamilton LRT</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/hazel-mccallion-lrt">Hazel McCallion LRT</a></div></li></ul></div></div></div></li><li class="mb-16 last:mb-0 pr-24 mr-[-24px]" data-testid="nav-l2-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l2-link" href="/en/projects-and-programs/subways">Subways</a><button class="button-reset absolute -top-[1000px] translate-x-4 px-4 text-global-black focus-visible:top-0 cx-caption whitespace-nowrap cx-focus-outline z-10" tabindex="0" aria-haspopup="true" aria-expanded="false" data-testid="nav-l2-item-expand-btn">Expand: Subways</button></div><div class="absolute left-1/4 w-3/4 top-0 min-h-full bg-neutral-200 before:absolute before:-left-1/3 before:h-full before:w-1/3 before:bg-global-white before:-z-10 hidden"><div data-testid="nav-l3-items-container" class="flex flex-row items-stretch h-full z-10 hidden"><div class="w-2/3 flex flex-row"><ul class="p-24 w-1/2" role="menu" data-testid="nav-l3-items"><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/eglinton-crosstown-west-extension">Eglinton Crosstown West Extension</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/ontario-line">Ontario Line</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/scarborough-subway-extension">Scarborough Subway Extension</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/yonge-north-subway-extension">Yonge North Subway Extension</a></div></li></ul></div></div></div></li><li class="mb-16 last:mb-0 pr-24 mr-[-24px]" data-testid="nav-l2-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l2-link" href="/en/projects-and-programs/how-we-build">How We Build</a><button class="button-reset absolute -top-[1000px] translate-x-4 px-4 text-global-black focus-visible:top-0 cx-caption whitespace-nowrap cx-focus-outline z-10" tabindex="0" aria-haspopup="true" aria-expanded="false" data-testid="nav-l2-item-expand-btn">Expand: How We Build</button></div><div class="absolute left-1/4 w-3/4 top-0 min-h-full bg-neutral-200 before:absolute before:-left-1/3 before:h-full before:w-1/3 before:bg-global-white before:-z-10 hidden"><div data-testid="nav-l3-items-container" class="flex flex-row items-stretch h-full z-10 hidden"><div class="w-2/3 flex flex-row"><ul class="p-24 w-1/2" role="menu" data-testid="nav-l3-items"><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/project-life-cycle">Project Life Cycle</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/preparing-for-construction">Preparing for Major Construction</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" href="/en/projects-and-programs/tunnelling">Tunnelling</a></div></li><li class="mb-16 last:mb-0" role="none" data-testid="nav-l3-item-container"><div class="relative inline-block"><a class="hover:underline cx-body-text cx-focus-outline text-left" target="_self" role="menuitem" data-testid="nav-l3-link" 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style="width:1px;height:0px;padding:0;overflow:hidden;position:fixed;top:1px;left:1px"></div></div></nav><div class="absolute top-[100%] left-0 right-0" id="header-portal"></div></header><main id="main" class="relative drop-shadow-none" tabindex="-1"><div class="bg-global-white lg:bg-neutral-200"><div class="w-full relative"><div class="w-full pt-64 lg:pb-[128px]" data-testid="hero-container" data-ga-role="component" data-ga-component-id="hero_banner"><div class="w-full h-full absolute top-0 bg-global-black"><div class="absolute opacity-50 w-full h-full bg-[#000000]"></div><picture class="h-full block"><source media="(max-width: 400px)" srcSet="https://assets.metrolinx.com/image/upload/c_crop,g_auto,h_368,w_400/q_auto/dpr_2.0/f_auto/v1/Images/Metrolinx/Accessibility_banner_Image_-_1280x320px_MX_Web_fall2022_3?_a=DATAdtAAZAA0"/><source media="(max-width: 500px)" srcSet="https://assets.metrolinx.com/image/upload/c_crop,g_auto,h_304,w_500/q_auto/dpr_2.0/f_auto/v1/Images/Metrolinx/Accessibility_banner_Image_-_1280x320px_MX_Web_fall2022_3?_a=DATAdtAAZAA0"/><source media="(max-width: 600px)" srcSet="https://assets.metrolinx.com/image/upload/c_crop,g_auto,h_304,w_600/q_auto/dpr_2.0/f_auto/v1/Images/Metrolinx/Accessibility_banner_Image_-_1280x320px_MX_Web_fall2022_3?_a=DATAdtAAZAA0"/><source media="(max-width: 700px)" srcSet="https://assets.metrolinx.com/image/upload/c_crop,g_auto,h_248,w_700/q_auto/dpr_2.0/f_auto/v1/Images/Metrolinx/Accessibility_banner_Image_-_1280x320px_MX_Web_fall2022_3?_a=DATAdtAAZAA0"/><source media="(max-width: 800px)" srcSet="https://assets.metrolinx.com/image/upload/c_crop,g_auto,h_248,w_800/q_auto/dpr_2.0/f_auto/v1/Images/Metrolinx/Accessibility_banner_Image_-_1280x320px_MX_Web_fall2022_3?_a=DATAdtAAZAA0"/><source media="(max-width: 900px)" srcSet="https://assets.metrolinx.com/image/upload/c_crop,g_auto,h_248,w_900/q_auto/dpr_2.0/f_auto/v1/Images/Metrolinx/Accessibility_banner_Image_-_1280x320px_MX_Web_fall2022_3?_a=DATAdtAAZAA0"/><source media="(max-width: 1023px)" srcSet="https://assets.metrolinx.com/image/upload/c_crop,g_auto,h_248,w_1023/q_auto/dpr_2.0/f_auto/v1/Images/Metrolinx/Accessibility_banner_Image_-_1280x320px_MX_Web_fall2022_3?_a=DATAdtAAZAA0"/><img src="https://assets.metrolinx.com/image/upload/q_auto/f_auto/v1/Images/Metrolinx/Accessibility_banner_Image_-_1280x320px_MX_Web_fall2022_3?_a=DATAdtAAZAA0" alt="Passenger with service dog" class="w-full h-full object-cover object-center"/></picture></div><div class="cx-container relative z-10"><div class="col-span-full sm:max-w-[545px] xl:col-start-2"><div class="text-global-white empty:mb-[64px]"><h1 class="cx-headline-200 sm:cx-headline-100 mb-24 last:mb-64 break-words" data-testid="hero-title">Accessibility</h1></div></div></div></div></div><div class="relative z-10 lg:-mt-[128px] lg:mb-64 bg-global-white lg:bg-transparent"><div class="cx-container lg:bg-global-white xl:bg-transparent"><div class="pt-24 sm:pt-40 pb-28 sm:pb-32 col-span-full xl:col-start-2 xl:col-span-14 bg-global-white cx-inner-container"><div class="order-1 lg:col-start-2 xl:col-start-2 lg:col-span-10 lg:-mx-16 xl:mx-0 lg:col-span-10 xl:col-span-12"><div class="mb-24 peer empty:m-0"><ul class="flex flex-wrap gap-y-8" data-testid="page-breadcrumbs" data-ga-role="component" data-ga-component-id="Breadcrumbs"><li class="cx-body-text-xsmall flex items-center"><span aria-label="About Metrolinx" class="text-global-black hover:cx-caption"><a class="cx-focus-outline" target="_self" href="/en/about-us">About Metrolinx</a></span><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="fill-neutral-600 translate-y-[-1px] mx-8"><path d="M6.66665 4L5.72665 4.94L8.77999 8L5.72665 11.06L6.66665 12L10.6667 8L6.66665 4Z"></path></svg></li><li class="cx-body-text-xsmall flex items-center"><span aria-label="Accessibility" class="text-neutral-600">Accessibility</span></li></ul></div><div><div class="first:pt-0 last:pb-0 py-28 lg:py-32"><div data-testid="rich-text" class="w-full"><h2 data-testid="h2" id="metrolinx's-commitment-to-accessibility" class="cx-headline-200 mb-16 sm:mb-24 last:mb-0 text-neutral-900 ">Metrolinx's Commitment to Accessibility</h2><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>As the regional transit authority for the Greater Golden Horseshoe, Metrolinx is dedicated to making our services fully accessible to people with disabilities. We also strive to set a good example as a leader in the area of accessibility for the entire transportation industry – both as an employer of choice and as a provider of transit services.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>In its activities, Metrolinx aims to provide the same level of service for all people in an integrated environment, to the greatest degree possible. Metrolinx, including its three operating divisions, GO Transit, Union Pearson Express (formerly ARL), and PRESTO, is committed to ensuring that services and activities are accessible to people with disabilities, well in advance of the regulatory deadline of 2025.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>To this end, Metrolinx has adopted the following corporate accessibility policy statement:</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 text-center '><em>"The organization will work diligently to remove existing, and avoid creating, barriers to universal access and will demonstrate leadership, consulting widely and incorporating best practices to enhance accessibility in its services. We will work with partners in the GTHA to plan, build and operate an integrated accessible transportation system."</em></p></div></div><div class="first:pt-0 last:pb-0 py-28 lg:py-32"><div data-testid="image-container"><div class="relative w-full aspect-h-1 " style="padding-bottom:calc((1 / 1.0810372771474879) * 100%)"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img data-testid="image-img" alt="MX Banner Images" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" class="object-contain" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img data-testid="image-img" alt="MX Banner Images" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" class="object-contain" sizes="100vw" srcSet="https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_640,q_auto/Images/Metrolinx/Accessibility_banner_Image_-_320X296px_MX_Web_fall2022_2_pxmwcd.jpg 640w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_750,q_auto/Images/Metrolinx/Accessibility_banner_Image_-_320X296px_MX_Web_fall2022_2_pxmwcd.jpg 750w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_828,q_auto/Images/Metrolinx/Accessibility_banner_Image_-_320X296px_MX_Web_fall2022_2_pxmwcd.jpg 828w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_1080,q_auto/Images/Metrolinx/Accessibility_banner_Image_-_320X296px_MX_Web_fall2022_2_pxmwcd.jpg 1080w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_1200,q_auto/Images/Metrolinx/Accessibility_banner_Image_-_320X296px_MX_Web_fall2022_2_pxmwcd.jpg 1200w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_1920,q_auto/Images/Metrolinx/Accessibility_banner_Image_-_320X296px_MX_Web_fall2022_2_pxmwcd.jpg 1920w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_2048,q_auto/Images/Metrolinx/Accessibility_banner_Image_-_320X296px_MX_Web_fall2022_2_pxmwcd.jpg 2048w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_3840,q_auto/Images/Metrolinx/Accessibility_banner_Image_-_320X296px_MX_Web_fall2022_2_pxmwcd.jpg 3840w" src="https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_3840,q_auto/Images/Metrolinx/Accessibility_banner_Image_-_320X296px_MX_Web_fall2022_2_pxmwcd.jpg"/></noscript></span></div></div></div><div class="first:pt-0 last:pb-0 py-28 lg:py-32"><div data-testid="rich-text" class="w-full"><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Metrolinx is committed to ensuring that information about our services is accessible in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>If you require a Metrolinx document in an alternate format or are in need of communications support, please submit a request by calling us at one of our telephone numbers below:</p><ul data-testid='unordered-list' style="list-style: inside;" class="mb-24 last:mb-0 px-24 text-neutral-700 "><li><a href="tel:4168693200" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">416-869-3200</a> Toronto local calling area</li><li><a href="tel:18884386646" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">1-888-438-6646</a> Toll-Free Number</li><li><a href="tel:18003873652" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">1-800-387-3652</a> TTY teletypewriters only</li></ul><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Once your request is received, our team will contact you to provide you with additional information on when you can expect a response, based on the document and format you are requesting.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>To request a copy of any Metrolinx AODA compliance reports, please contact <a href="mailto:accessibility@metrolinx.com" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">accessibility@metrolinx.com</a>.</p></div></div><div class="first:pt-0 last:pb-0 py-28 lg:py-32"><section data-testid="accordion-container" data-ga-role="component" data-ga-component-id="Accordion"><h2 class="cx-headline-200 text-global-black mb-24" data-testid="accordion-heading">Accessibility at Metrolinx</h2><div data-testid="accordion-introduction"><div data-testid="rich-text" class=""><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Metrolinx places a high priority on ensuring that everyone regardless of age or ability has full access to our transit services. There shouldn’t be any barriers to safe, convenient and easy travel across our transit network.</p></div></div><div class="mt-24 sm:mt-32"><div class="border-t last:border-b border-neutral-300 " data-testid="accordion-drawer"><h2 role="presentation" id="accordion-HiddenDisabilitiesSunflowerprogram"><div tabindex="0" class="flex items-center justify-between w-full cx-focus-outline break-words py-32 cursor-pointer cx-headline-500 text-global-black " aria-expanded="false" aria-controls="content-HiddenDisabilitiesSunflowerprogram" data-testid="accordion-drawer-heading-container"><span class="min-w-0 text-left w-full" data-testid="accordion-drawer-heading-text">Hidden Disabilities Sunflower program</span><i class="pl-16" role="checkbox" aria-checked="false" aria-label="toggle-arrow" data-testid="accordion-drawer-heading-arrow"><svg xmlns="http://www.w3.org/2000/svg" fill="none" class="h-24 w-24 fill-current "><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6-1.41-1.41Z"></path></svg></i></div></h2><div class="pb-32 hidden " role="region" id="content-HiddenDisabilitiesSunflowerprogram" aria-labelledby="accordion-HiddenDisabilitiesSunflowerprogram" data-testid="accordion-drawer-content"><div class="first:pt-0 last:pb-0 py-12" data-testid="drawer-content-item"><div data-testid="rich-text" class="w-full"><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>Metrolinx has joined the Hidden Disabilities Sunflower program! </strong></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>By joining the Sunflower program, Metrolinx is supporting customers living with hidden disabilities by providing a tool that allows customers to identify their needs without disclosing a particular condition. </p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Customers can choose to wear a sunflower pin as a subtle way of letting staff know that they have an invisible disability and may require additional support, assistance, or a bit more time. </p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Metrolinx is the first public transit agency in North America to adopt the program. The program is offered on GO Transit and UP Express. Sunflower program participants traveling on UP Express will experience a seamless journey to and from the airport as Toronto Pearson is also a partner of the Sunflower program. Additionally, this initiative is popular with transit operators in the UK like Transport for London, Heathrow Airport and Network Rail. </p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Metrolinx is happy to offer sunflower pins free of charge. Sunflower pins can be picked up at Union Station by asking a staff member.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>You can also request that a sunflower pin or lanyard be mailed to your home, free of charge, by emailing <a href="mailto:accessibility@metrolinx.com" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">accessibility@metrolinx.com</a> to have a pin or lanyard mailed. In your email, please indicate whether you would prefer a pin or lanyard.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>If you have a sunflower pin or lanyard from another organization, such as Pearson Airport, you are also welcomed to wear those sunflowers. </p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Interested in learning more about this initiative? Visit the <a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhdsunflower.com%2Fca%2F&data=05%7C01%7CEmily.Blum%40metrolinx.com%7Ce2a856ae79e641e0e9e608dbd62f4d3c%7C191b00eaedcc406c8456dc29abc0f10f%7C0%7C0%7C638339270863037338%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=4S5K0r27V7Ip2fx%2B0Jx20LNWVESvlPWh5317IUTDCaI%3D&reserved=0" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">Hidden Disabilities Sunflower program website</a>.</p></div></div><div class="first:pt-0 last:pb-0 py-12" data-testid="drawer-content-item"><div data-testid="image-container"><div class="relative w-full aspect-h-1 " style="padding-bottom:calc((1 / 1.7777777777777777) * 100%)"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img data-testid="image-img" alt="Sunflower program pins" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" class="object-contain" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img data-testid="image-img" alt="Sunflower program pins" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" class="object-contain" sizes="100vw" srcSet="https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_640,q_auto/Images/Metrolinx/Pin_on_collar.png 640w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_750,q_auto/Images/Metrolinx/Pin_on_collar.png 750w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_828,q_auto/Images/Metrolinx/Pin_on_collar.png 828w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_1080,q_auto/Images/Metrolinx/Pin_on_collar.png 1080w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_1200,q_auto/Images/Metrolinx/Pin_on_collar.png 1200w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_1920,q_auto/Images/Metrolinx/Pin_on_collar.png 1920w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_2048,q_auto/Images/Metrolinx/Pin_on_collar.png 2048w, https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_3840,q_auto/Images/Metrolinx/Pin_on_collar.png 3840w" src="https://assets.metrolinx.com/image/upload/f_auto,c_limit,w_3840,q_auto/Images/Metrolinx/Pin_on_collar.png"/></noscript></span></div><p class="mt-12 cx-caption" data-testid="image-caption">Image of Sunflower program pin.</p></div></div></div></div><div class="border-t last:border-b border-neutral-300 " data-testid="accordion-drawer"><h2 role="presentation" id="accordion-AccessibilityAdvisoryCommittee"><div tabindex="0" class="flex items-center justify-between w-full cx-focus-outline break-words py-32 cursor-pointer cx-headline-500 text-global-black " aria-expanded="false" aria-controls="content-AccessibilityAdvisoryCommittee" data-testid="accordion-drawer-heading-container"><span class="min-w-0 text-left w-full" data-testid="accordion-drawer-heading-text">Accessibility Advisory Committee</span><i class="pl-16" role="checkbox" aria-checked="false" aria-label="toggle-arrow" data-testid="accordion-drawer-heading-arrow"><svg xmlns="http://www.w3.org/2000/svg" fill="none" class="h-24 w-24 fill-current "><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6-1.41-1.41Z"></path></svg></i></div></h2><div class="pb-32 hidden " role="region" id="content-AccessibilityAdvisoryCommittee" aria-labelledby="accordion-AccessibilityAdvisoryCommittee" data-testid="accordion-drawer-content"><div class="first:pt-0 last:pb-0 py-12" data-testid="drawer-content-item"><div data-testid="rich-text" class="w-full"><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>The AAC is comprised of Metrolinx customers from across our entire service area. They include customers with a wide range of disabilities, seniors, and staff from agencies that support people with disabilities. The main purpose of the AAC is to provide input on policy, planning and procedures wherever Accessibility / Universal Design issues may occur with GO Transit, PRESTO, UP Express and our future Rapid Transit services, stations or projects.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>We look for the following qualifications and experience in AAC members:</strong></p><ul data-testid='unordered-list' style="list-style: inside;" class="mb-24 last:mb-0 px-24 text-neutral-700 "><li>A strong understanding of the needs and perspectives of a wide range of people with disabilities and seniors gained through personal or professional experience.</li><li>An interest in promoting equity and inclusion for people with disabilities and seniors accessing transit services.</li><li>A comprehensive knowledge of Universal Design principles and current best practices to ensure our transit services are welcoming, accessible, safe, usable and convenient to all.</li><li>Experience with using our services is an asset.</li></ul><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>Some of the main areas of focus for AAC consultations include:</strong></p><ul data-testid='unordered-list' style="list-style: inside;" class="mb-24 last:mb-0 px-24 text-neutral-700 "><li>Providing input on how to identify, remove, and prevent barriers across the Metrolinx network.</li><li>Being consulted during the planning and design stages of Metrolinx projects.</li><li>Having a hand in shaping Metrolinx accessibility policies.</li><li>Helping your fellow Metrolinx customers with disabilities and seniors enjoy the same easy access as any other Metrolinx passenger.</li><li>Making Metrolinx the best it can be for everyone.</li></ul><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Whether you are a current Metrolinx customer or have current or prior professional experience supporting persons with disabilities, you can have a voice in how Metrolinx best attains its goal of being a transit service that serves everyone equally and efficiently.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>To learn more about applying to join the AAC, <a href="mailto:accessibility@metrolinx.com" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">get in touch with us</a>!</p></div></div></div></div><div class="border-t last:border-b border-neutral-300 " data-testid="accordion-drawer"><h2 role="presentation" id="accordion-Cross-boundaryTravel"><div tabindex="0" class="flex items-center justify-between w-full cx-focus-outline break-words py-32 cursor-pointer cx-headline-500 text-global-black " aria-expanded="false" aria-controls="content-Cross-boundaryTravel" data-testid="accordion-drawer-heading-container"><span class="min-w-0 text-left w-full" data-testid="accordion-drawer-heading-text">Cross-boundary Travel</span><i class="pl-16" role="checkbox" aria-checked="false" aria-label="toggle-arrow" data-testid="accordion-drawer-heading-arrow"><svg xmlns="http://www.w3.org/2000/svg" fill="none" class="h-24 w-24 fill-current "><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6-1.41-1.41Z"></path></svg></i></div></h2><div class="pb-32 hidden " role="region" id="content-Cross-boundaryTravel" aria-labelledby="accordion-Cross-boundaryTravel" data-testid="accordion-drawer-content"><div class="first:pt-0 last:pb-0 py-12" data-testid="drawer-content-item"><div data-testid="rich-text" class="w-full"><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Metrolinx has facilitated a project promoting easier and more convenient cross-boundary travel for people who use mobility aids.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Eight paratransit agencies have signed an agreement which eliminates the need for mobility aid users to undergo multiple eligibility processes.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>If you are a mobility aid user registered (in good standing) with a paratransit agency in the municipality you live in, you are now automatically eligible for paratransit services with seven other transit agencies as well.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>The agreement came into effect on January 1, 2014, and includes the following paratransit agencies:</p><ul data-testid='unordered-list' style="list-style: inside;" class="mb-24 last:mb-0 px-24 text-neutral-700 "><li>Burlington Handi-Van</li><li>Durham Region Specialized Services</li><li>Hamilton ATS-D.A.R.T.S</li><li>Milton access+</li><li>Oakville care-A-van</li><li>Peel TransHelp</li><li>TTC Wheel-Trans</li><li>York Mobility Plus</li></ul><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>This new agreement will make it easier for paratransit users to transfer between their paratransit service and the service in an adjacent community. Customers can also use paratransit service to get to and from an accessible conventional transit service, like GO Transit, VIVA or Züm.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>For more information, paratransit users are asked to contact each agency directly, and please have their client ID and trip request information available when calling each agency to arrange services.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>The Cross-Boundary Specialized Transit Improvement Steering Committee is comprised of 12 conventional transit and paratransit service agencies across the GTHA, led by Metrolinx. The committee works to address barriers to cross-boundary travel for specialized transit users and was responsible for implementing this initiative.</p></div></div></div></div><div class="border-t last:border-b border-neutral-300 " data-testid="accordion-drawer"><h2 role="presentation" id="accordion-AccessibilityPublicMeetings"><div tabindex="0" class="flex items-center justify-between w-full cx-focus-outline break-words py-32 cursor-pointer cx-headline-500 text-global-black " aria-expanded="false" aria-controls="content-AccessibilityPublicMeetings" data-testid="accordion-drawer-heading-container"><span class="min-w-0 text-left w-full" data-testid="accordion-drawer-heading-text">Accessibility Public Meetings</span><i class="pl-16" role="checkbox" aria-checked="false" aria-label="toggle-arrow" data-testid="accordion-drawer-heading-arrow"><svg xmlns="http://www.w3.org/2000/svg" fill="none" class="h-24 w-24 fill-current "><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6-1.41-1.41Z"></path></svg></i></div></h2><div class="pb-32 hidden " role="region" id="content-AccessibilityPublicMeetings" aria-labelledby="accordion-AccessibilityPublicMeetings" data-testid="accordion-drawer-content"><div class="first:pt-0 last:pb-0 py-12" data-testid="drawer-content-item"><div data-testid="rich-text" class="w-full"><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>2024 Virtual Accessibility Consultation</strong></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Download the <a href="https://assets.metrolinx.com/image/upload/v1718395385/Images/Metrolinx/2024-06-18_Metrolinx_Virtual_Accessibility_Consultation_2024_FINAL-s.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">presentation slides (PDF) </a></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>2023 Virtual Accessibility Consultation</strong></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://www.youtube.com/watch?v=_wkCuGpqStY" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">Recording link</a></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Download the <a href="https://assets.metrolinx.com/image/upload/v1706194449/Documents/Metrolinx/2023-09-26_-_Metrolinx_Virtual_Accessibility_Consultation_2023_-_English_FINAL-s.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">presentation slides (PDF)</a>, <a href="https://assets.metrolinx.com/image/upload/v1706194399/Documents/Metrolinx/2023_Virtual_Accessibility_Consultation_Survey_Summary_-_English_FINAL-s.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">feedback summary (PDF)</a> and <a href="https://assets.metrolinx.com/image/upload/v1706193998/Documents/Metrolinx/2023_Virtual_Accessibility_Consultation_Question_and_Answer_Summary_-_English_FINAL-s.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">question and answer summary (PDF).</a></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>2021 / 2022 Virtual Accessibility Consultation</strong></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Safety Never Stops</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Due to the COVID-19 pandemic, in-person meetings have been replaced with virtual consultations for 2021. </p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Download the<a href="https://assets.metrolinx.com/image/upload/v1687198645/Images/Metrolinx/2021-22_Annual_Accessibility_Public_Consultation_Feedback_Summary_English_FINAL-ua.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer"> feedback summary (PDF)</a> from Metrolinx’s virtual accessibility consultation.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>2020 Virtual Accessibility Consultation</strong></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Download the feedback summary (<a href="https://assets.metrolinx.com/image/upload/v1663240156/Documents/Metrolinx/Feedback_Summary_2020_Virtual_Accessibility_Consultation.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF</a>) from Metrolinx’s virtual accessibility consultation.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>2019 Accessibility Public Meetings</strong></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Download the presentation slides (<a href="https://assets.metrolinx.com/image/upload/v1663240157/Documents/Metrolinx/Accessibility_Meetings_Presentation_2019-Final.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF)</a> and feedback summary (<a href="https://assets.metrolinx.com/image/upload/v1663240156/Documents/Metrolinx/Metrolinx_Public_Feedback_Summary_2019.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF</a>) from Metrolinx’s meetings on accessibility.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>2018 Accessibility Public Meetings</strong></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Download the presentation slides (<a href="https://assets.metrolinx.com/image/upload/v1663240157/Documents/Metrolinx/Accessibility-Meeting-Presentation2018.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF</a>) and feedback summary (<a href="https://assets.metrolinx.com/image/upload/v1663240156/Documents/Metrolinx/Metrolinx-Public-Meeting-Feedback-Summary-2018.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF</a>) from Metrolinx’s meetings on accessibility.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>2017 Accessibility Public Meetings</strong></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Download the presentation slides (<a href="https://assets.metrolinx.com/image/upload/v1663240157/Documents/Metrolinx/Accessibility_Meetings_2017.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF</a>) from Metrolinx’s meetings on accessibility.</p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><strong>2016 Accessibility Public Meetings</strong></p><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Download the presentation slides (<a href="https://assets.metrolinx.com/image/upload/v1663240156/Documents/Metrolinx/2016_Accessibility_Meetings_Presentation_EN.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF</a>) from Metrolinx’s meetings on accessibility.</p></div></div></div></div><div class="border-t last:border-b border-neutral-300 " data-testid="accordion-drawer"><h2 role="presentation" id="accordion-AccessibilityPlans"><div tabindex="0" class="flex items-center justify-between w-full cx-focus-outline break-words py-32 cursor-pointer cx-headline-500 text-global-black " aria-expanded="false" aria-controls="content-AccessibilityPlans" data-testid="accordion-drawer-heading-container"><span class="min-w-0 text-left w-full" data-testid="accordion-drawer-heading-text">Accessibility Plans</span><i class="pl-16" role="checkbox" aria-checked="false" aria-label="toggle-arrow" data-testid="accordion-drawer-heading-arrow"><svg xmlns="http://www.w3.org/2000/svg" fill="none" class="h-24 w-24 fill-current "><path d="M16.59 8.59 12 13.17 7.41 8.59 6 10l6 6 6-6-1.41-1.41Z"></path></svg></i></div></h2><div class="pb-32 hidden " role="region" id="content-AccessibilityPlans" aria-labelledby="accordion-AccessibilityPlans" data-testid="accordion-drawer-content"><div class="first:pt-0 last:pb-0 py-12" data-testid="drawer-content-item"><div data-testid="rich-text" class="w-full"><table><tbody><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Accessibility Status Report – 2023</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1729172575/Documents/Metrolinx/Accessibility_Status_Report_2023.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><span class='text-neutral-700'>Accessibility Status Report – 2022</span></p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1687975558/Images/Metrolinx/Metrolinx_Accessibility_Status_Report_2022_English_FINAL-s.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF Version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Accessibility Status Report – 2021</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1663237658/Documents/Metrolinx/Metrolinx-Accessibility-Status-Report-2021-Final-English.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Accessibility Status Report – 2020</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1663237660/Documents/Metrolinx/Metrolinx-Accessibility-Status-Report-2020-Final-English.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Metrolinx Multi-Year Accessibility Plan 2018-2019</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1663237658/Documents/Metrolinx/Metrolinx_Multi-Year_Accessibility_Plan_2018-2019.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Accessibility Status Report – 2016-2017</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/raw/upload/v1670523052/Images/Metrolinx/y4uzv52ysgw9ujiz2eor.docx" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">Word version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Accessibility Status Report – 2015</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/raw/upload/v1670522796/Images/Metrolinx/ouewigsjkzhpjnjumc1h.docx" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">Word version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Accessibility Status Report – 2014</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1663237659/Documents/Metrolinx/Accessibility_Status_Report_2014_EN.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Accessibility Status Report – 2013</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1663237659/Documents/Metrolinx/Accessibility_Status_Report_2013_EN.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Multi-year Accessibility Plan – December 2012</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1663237662/Documents/Metrolinx/Accessibility_Plan_Multi-Year_EN.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Accessibility Plan 2012</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1663237661/Documents/Metrolinx/Accessibility_Plan_2012_EN.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF version</a></p></td></tr><tr><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '>Accessibility Report 2011-2012</p></td><td><p data-testid='para' class='text-neutral-700 cx-body-text mb-24 last:mb-0 '><a href="https://assets.metrolinx.com/image/upload/v1668527721/Images/Metrolinx/Accessib_Plan_ENG-20112012.pdf" class="font-semibold cx-headline-600 underline cx-focus-outline text-neutral-700" target="_blank" rel="noreferrer">PDF version</a></p></td></tr></tbody></table></div></div></div></div></div></section></div></div></div></div></div></div></div><div class="h-0 cx-container sticky z-10 bottom-0"><div class="col-start-[-1] xl:col-start-[15] translate-y-[calc(-100%-16px)] xl:translate-x-8"><button class="flex items-center 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