CINXE.COM

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All rights reserved." /> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="google-site-verification" content="TjmHXouLCz1pNnRmuCW9XHNOuLf2nA-raqsr13VxtOU" /> <link rel="shortcut icon" href="https://www.bazaarvoice.com/wp-content/themes/bazaarvoice/images/UI/favicon.png" /> <meta name="msapplication-tap-highlight" content="no">  <meta name="marketo-id" content="848-PGD-174"> <meta name="marketo-url" content="resources.bazaarvoice.com">  <title>Package Descriptions | Bazaarvoice</title> <meta name="description" content="Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand and delight consumers.">  <meta property="og:type" content="website" />  <link rel="canonical" href="https://www.bazaarvoice.com/legal/package-descriptions/">  <meta name="theme-color" content="#002E6E" /> <meta name="msapplication-TileColor" content="#002E6E" /> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <link rel="alternate" hreflang="en" href="https://www.bazaarvoice.com/legal/package-descriptions/" /> <link rel="alternate" hreflang="fr" href="https://www.bazaarvoice.com/fr/legal/description-des-offres/" /> <link rel="alternate" hreflang="de" href="https://www.bazaarvoice.com/de/legal/beschreibungen-der-pakete/" /> <link rel="alternate" hreflang="x-default" href="https://www.bazaarvoice.com/legal/package-descriptions/" />  <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Package Descriptions" /> <meta property="og:description" content="Updated: September 16, 2024 These Package descriptions are intended to inform you about Bazaarvoice, Inc.‘s (“Bazaarvoice”) Package offerings, features, and functionality. 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and win the omnichannel experience.</div><div class="bvheader-navigation__item-cta"><div class="bvheader-navigation__item-cta-link btn btn-secondary js-bv-link" data-link="/products/" role="link" data-target="" aria-label="Platform overview" aria-describedby="description" >Platform overview</div><div class="bvheader-navigation__item-cta-link btn btn-secondary js-bv-link" data-link="https://www.bazaarvoice.com/products/bazaarvoice-harmonyai/" role="link" data-target="" aria-label="Our HarmonyAI engine" aria-describedby="description" >Our HarmonyAI engine</div><div class="bvheader-navigation__item-cta-link btn btn-secondary js-bv-link" data-link="/partners/" role="link" data-target="" aria-label="Our partners" aria-describedby="description" >Our partners</div></div></a></li> </ul> </li> <li id="menu-item-8852" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8852 bvheader-navigation__item"><a href="#">1st</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8849" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8849 bvheader-navigation__item"><a href="#">INTEGRATED SOLUTION</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-54786" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-54786 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/bazaarvoice-vibe/">Bazaarvoice Vibe™<div class="bvheader-navigation__item-description">Bazaarvoice Vibe is an integrated social content solution built to optimize every stage of your content supply chain.</div></a></li> <li id="menu-item-8919" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8919 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/sampling/">Sampling<div class="bvheader-navigation__item-description">Get products to advocates and accumulate authentic reviews and visual content.</div></a></li> <li id="menu-item-48033" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-48033 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/bazaarvoice-affable-ai/">Creator Marketing<div class="bvheader-navigation__item-description">Unleash the incredible power of creator marketing.</div></a></li> <li id="menu-item-9036" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9036 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/social-media-management/">Social Media Management<div class="bvheader-navigation__item-description">Manage everything you need to win on social.</div></a></li> <li id="menu-item-8930" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8930 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/social-commerce/">Social Commerce<div class="bvheader-navigation__item-description">Turn social content into shoppable experiences that drive sales – wherever shoppers are.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8853" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8853 bvheader-navigation__item"><a href="#">2nd</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8851" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8851 bvheader-navigation__item"><a href="#">E-COMMERCE</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8925" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-8925 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/ratings-and-reviews/">Ratings & Reviews<div class="bvheader-navigation__item-description">Leverage authentic opinions, photos, and videos to sell your product.</div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8920" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8920 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/always-on-content/">Always-on Content<div class="bvheader-navigation__item-description">Activate fresh product reviews from the Influenster community.</div></a></li> </ul> </li> <li id="menu-item-8928" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8928 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/questions-and-answers/">Questions & Answers<div class="bvheader-navigation__item-description">Respond to questions on your site or across the retail network.</div></a></li> <li id="menu-item-50065" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-50065 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/contextual-commerce/">Contextual Commerce<div class="bvheader-navigation__item-description">Tailored shopping experiences that drive conversion.</div></a></li> <li id="menu-item-9037" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9037 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/insights-and-reports/">Insights and Reports<div class="bvheader-navigation__item-description">Actionable insight into your performance, sentiment, advocates, and competitors.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8855" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8855 bvheader-navigation__item"><a href="#">3rd</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8854" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8854 bvheader-navigation__item"><a href="#">RETAIL</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-54787" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-54787 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/retailers/">Omnichannel Retail Solutions<div class="bvheader-navigation__item-description">From seamless vendor collaboration and optimized product pages to private label success, our solutions help you achieve retail excellence.</div></a></li> <li id="menu-item-9039" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9039 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/managed-sampling/">Managed Sampling<div class="bvheader-navigation__item-description">Take the hassle out of sampling programs for retailers.</div></a></li> <li id="menu-item-8931" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8931 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/retail-syndication/">Retail Syndication<div class="bvheader-navigation__item-description">Distribute content everywhere your products are sold.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8868" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8868 bvheader-navigation__item"><a href="#">4rd</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8869" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8869 bvheader-navigation__item"><a href="#">AGENCY & PARTNER</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-52652" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-52652 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/products/creator-marketing-services-agencies/">Creator Marketing for Agencies<div class="bvheader-navigation__item-description">Discover fresh talent, collaborate like a champ, and deliver winning campaigns like clockwork.</div></a></li> <li id="menu-item-54788" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-54788 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/partners/">Our partners<div class="bvheader-navigation__item-description">Get access to the tools, resources, and insights you need to delight your clients and grow your business.</div></a></li> </ul> </li> </ul> </li> </ul> </li> <li id="menu-item-8826" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8826 bvheader-navigation__item bvheader-navigation__submenu-cols-five"><a href="/solutions/" tabindex="0">Solutions</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-20356" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-20356 bvheader-navigation__item"><a href="#">1st</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8848" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8848 bvheader-navigation__item"><a href="#">FOR RETAILERS</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-34355" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-34355 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/retailers/">Omnichannel Retail Solutions<div class="bvheader-navigation__item-description">From seamless vendor collaboration and optimized product pages to private label success, our solutions help you achieve retail excellence.</div></a></li> </ul> </li> <li id="menu-item-20357" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-20357 bvheader-navigation__item"><a href="#">COLLECT CONTENT</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8887" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8887 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/launch-products/">Launch Products<div class="bvheader-navigation__item-description">Jump-start product launches with authentic content.</div></a></li> <li id="menu-item-20359" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-20359 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/support-core-products/">Support Core Products<div class="bvheader-navigation__item-description">Keep your core product pages as fresh as your new ones.</div></a></li> <li id="menu-item-20358" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-20358 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/improve-content-mix/">Improve Content Mix<div class="bvheader-navigation__item-description">Give shoppers confidence to buy wherever they are in their journey.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8829" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8829 bvheader-navigation__item"><a href="#">2nd</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8835" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8835 bvheader-navigation__item"><a href="#">DRIVE REVENUE</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-9063" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9063 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/boost-sales/">Boost Sales<div class="bvheader-navigation__item-description">Grow order value online and in-store.</div></a></li> <li id="menu-item-8883" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8883 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/accelerate-conversion/">Accelerate Conversion<div class="bvheader-navigation__item-description">Optimize e-commerce, social, and in-store for conversion.</div></a></li> <li id="menu-item-8884" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8884 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/increase-profit-margin/">Increase Profit Margin<div class="bvheader-navigation__item-description">Reduce costs with superior shopping experiences.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8830" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8830 bvheader-navigation__item"><a href="#">3rd</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8836" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8836 bvheader-navigation__item"><a href="#">SCALE YOUR BRAND</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8885" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8885 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/win-at-retail/">Win at Retail<div class="bvheader-navigation__item-description">Syndicate content to retailers and strengthen partnerships.</div></a></li> <li id="menu-item-8888" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8888 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/acquire-customers/">Acquire Customers<div class="bvheader-navigation__item-description">Stand out in search and advertising.</div></a></li> <li id="menu-item-8892" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8892 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/expand-globally/">Expand Globally<div class="bvheader-navigation__item-description">Win new customers by expanding into new markets.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8831" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8831 bvheader-navigation__item"><a href="#">4th</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8843" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8843 bvheader-navigation__item"><a href="#">ACTIONABLE INSIGHTS</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8893" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8893 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/gain-a-competitive-edge/">Gain a Competitive Advantage<div class="bvheader-navigation__item-description">Benchmark and discover competitive insights.</div></a></li> <li id="menu-item-8894" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8894 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/elevate-marketing/">Elevate Marketing<div class="bvheader-navigation__item-description">Drive informed marketing with direct consumer feedback loops.</div></a></li> <li id="menu-item-8897" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8897 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/improve-products/">Improve Products<div class="bvheader-navigation__item-description">Propel product innovations and enhancements.</div></a></li> <li id="menu-item-8898" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8898 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/reduce-returns/">Reduce Returns<div class="bvheader-navigation__item-description">Enable consumers to buy the right product the first time.</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-8834" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8834 bvheader-navigation__item"><a href="#">5th</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8845" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8845 bvheader-navigation__item"><a href="#">BUILD LOYALTY</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-8899" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8899 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/drive-advocacy/">Drive Advocacy<div class="bvheader-navigation__item-description">Create and strengthen loyal brand advocates.</div></a></li> <li id="menu-item-8900" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8900 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/establish-trust/">Establish Trust<div class="bvheader-navigation__item-description">Expedite the consumer discovery and buying journey.</div></a></li> <li id="menu-item-8901" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-8901 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/solutions/talk-with-consumers/">Talk with Consumers<div class="bvheader-navigation__item-description">Build relationships through public conversations.</div></a></li> </ul> </li> </ul> </li> </ul> </li> <li id="menu-item-26711" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-26711 bvheader-navigation__item bvheader-navigation__submenu-cols-one"><a href="https://www.bazaarvoice.com/industries/" tabindex="0">Industries</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-26712" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26712 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/apparel-accessories/">Apparel & Accessories<div class="bvheader-navigation__item-description">Bring the in-store retail shopping experience to your site with inspiring imagery from customers.</div></a></li> <li id="menu-item-26715" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26715 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/consumer-electronics/">Consumer Electronics<div class="bvheader-navigation__item-description">Provide informative product content at every touchpoint—from discovery to purchase.</div></a></li> <li id="menu-item-26716" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26716 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/consumer-packaged-goods/">Consumer Packaged Goods<div class="bvheader-navigation__item-description">Stand out on the digital shelf with more quality reviews in more places that convert.</div></a></li> <li id="menu-item-26717" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26717 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/food-beverage/">Food & Beverage<div class="bvheader-navigation__item-description">Easily sample new products and keep product pages fresh with new reviews.</div></a></li> <li id="menu-item-26713" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26713 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/health-beauty/">Health & Beauty<div class="bvheader-navigation__item-description">Bring the beauty counter experience to your site with inspiring imagery from customers.</div></a></li> <li id="menu-item-26714" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26714 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/industries/home-improvement/">Home Improvement<div class="bvheader-navigation__item-description">Give DIY shoppers the product content they need at every stage of their journey.</div></a></li> </ul> </li> <li id="menu-item-46008" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-46008 bvheader-navigation__item bvheader-navigation__submenu-cols-one"><a href="https://www.bazaarvoice.com/services/" tabindex="0">Services</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-48947" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-48947 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/services/implementation-consulting-services/">Implementation Consulting Services<div class="bvheader-navigation__item-description">Reach your business outcomes faster with less risk.</div></a></li> <li id="menu-item-48944" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-48944 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/services/client-success/">Client Success<div class="bvheader-navigation__item-description">Our team is your strategic partner through every step of your journey.</div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-52036" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-52036 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/services/bazaarvoice-university/">Bazaarvoice University</a></li> </ul> </li> <li id="menu-item-48945" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-48945 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/services/managed-services/">Managed Services<div class="bvheader-navigation__item-description">Enrich your Bazaarvoice experience with a suite of premium offerings designed to realize the full potential of our platform.</div></a></li> <li id="menu-item-48946" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-48946 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/services/support-services/">Support Services<div class="bvheader-navigation__item-description">Our dedicated support professionals help you minimize disruptions and enhance customer engagement.</div></a></li> </ul> </li> <li id="menu-item-8828" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-8828 bvheader-navigation__item bvheader-navigation__submenu-cols-one"><a href="/resources/" tabindex="0">Resources</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-9065" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9065 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/resources/">Resources Hub<div class="bvheader-navigation__item-description">Get cutting-edge insights to accelerate your success.</div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-55598" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-resources menu-item-55598 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/resources/shopper-experience-index-volume-18/">Shopper Experience Index</a></li> <li id="menu-item-53004" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-53004 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/brand-builders-series/">Resources for brand managers</a></li> <li id="menu-item-53005" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-53005 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/growth-gurus-series/">Resources for e-commerce managers</a></li> <li id="menu-item-45513" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-resources menu-item-45513 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/resources/a-practical-guide-for-social-media-professionals-to-drive-engagement-and-commerce/">Social media manager guide to UGC</a></li> </ul> </li> <li id="menu-item-9066" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-9066 bvheader-navigation__item"><a href="/blog/">Blog<div class="bvheader-navigation__item-description">Strategies, research, and industry trends – your pulse on the marketplace. </div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-28093" class="bv-quick-link menu-item menu-item-type-taxonomy menu-item-object-category menu-item-28093 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/blog/topic/long-reads/">Long reads</a></li> </ul> </li> <li id="menu-item-9067" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-9067 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/success-stories/">Case Studies<div class="bvheader-navigation__item-description">Our clients’ success speaks for itself.</div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-30337" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-30337 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/bazaarvoice-is-1-in-ugc/">Bazaarvoice is #1 in UGC</a></li> </ul> </li> <li id="menu-item-16346" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-16346 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/roi-calculator/">Calculate the value of UGC<div class="bvheader-navigation__item-description">Discover the impact user-generated content could have on your sales both online and in-store.</div></a></li> </ul> </li> <li id="menu-item-17341" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-17341 bvheader-navigation__item bvheader-navigation__submenu-cols-two"><a href="/company/" tabindex="0">Company</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-31229" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-31229 bvheader-navigation__item"><a href="#">1st</a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-31230" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-31230 bvheader-navigation__item"><a href="#">WHO WE ARE</a> <ul class="sub-menu bvheader-navigation__submenu"> <li 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bvheader-navigation__submenu"> <li id="menu-item-18057" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-18057 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/company/the-bazaarvoice-advantage/">The Bazaarvoice Advantage<div class="bvheader-navigation__item-description">Get shoppers what they need at every stage of their journey.</div></a> <ul class="sub-menu bvheader-navigation__submenu"> <li id="menu-item-30352" class="bv-quick-link menu-item menu-item-type-post_type menu-item-object-page menu-item-30352 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/company/influenster-product-review-app/">Influenster community</a></li> </ul> </li> <li id="menu-item-17344" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-17344 bvheader-navigation__item"><a href="https://www.bazaarvoice.com/company/partner-program/">Partner Program<div 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</ul> </li> </ul> <div class="bvheader-sidelinks column is-narrow-desktop"> <div class="bvheader-sidelinks-container is-flex"> <div class="bvheader-menu-container bvheader-aux-order"> <div class="same-mobile bvheader-aux-menu"> <div class="menu-container"><ul id="menu-aux-menu" class="menu"><li id="menu-item-45923" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-45923"><a href="https://www.bazaarvoice.com/contact/">Contact us</a></li> <li id="menu-item-45924" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-45924"><a href="https://www.bazaarvoice.com/pricing/">Pricing</a></li> </ul></div> </div> </div> <div class="bvheader-menu-container bvheader-login-order"> <div class="dropdown-filter same-mobile bvheader-login-menu"> <span class="dropdown-filter-selection">Log in</span> <div class="filter-fields"><ul id="menu-login" class="menu"><li id="menu-item-370" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-370"><a 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data-label="DE">German</a></li> </ul></div> </div> </div> </div> <div class="bvheader-signup"> <svg aria-hidden="true" focusable="false" data-prefix="far" data-icon="envelope" class="bvheader-signup__icon" role="img" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path fill="currentColor" d="M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z"></path></svg> <input type="email" data-marketo-target="global-modal" placeholder="Enter your email" tabindex="0"> <button class="btn btn-primary global-modal-link" data-target="global-modal" data-source="marketo" tabindex="0" data-click-type="modal" data-click-text="footer">Get started</button> </div> </div> </div> </div> <button class="bvheader__hamburger-icon is-hidden-widescreen" aria-label="Toggle mobile navigation" /> <span></span> </button> </nav> </div> </header> <main role="main" class="page page-legal"> <div class="container">  <section class="page-header"> <h1>Package Descriptions</h1> </section>  <section class="page-content columns">   <aside class="page-content-sidebar column sticky">  <div class="page-content-sidebar-block"> <p class="card-type">On this page</p> <ul><li><a href="#collect-display-and-receive">Collect, Display, and Receive</a><ul><li><a href="#essentials-ratings-reviews">Essentials - Ratings & Reviews</a></li><li><a href="#advanced-ratings-reviews">Advanced - Ratings & Reviews</a></li><li><a href="#enterprise-ratings-reviews">Enterprise - Ratings & Reviews</a></li><li><a href="#essentials-social-commerce">Essentials - Social Commerce</a></li><li><a href="#advanced-social-commerce">Advanced - Social Commerce</a></li><li><a href="#enterprise-social-commerce">Enterprise - Social Commerce</a></li></ul></li><li><a href="#distribute-only">Distribute only</a><ul><li><a href="#marketplace-ratings-reviews">Marketplace - Ratings & Reviews</a></li><li><a href="#essentials-ratings-reviews">Essentials - Ratings & Reviews</a></li><li><a href="#advanced-ratings-reviews">Advanced - Ratings & Reviews</a></li></ul></li><li><a href="#collect-display">Collect - Display</a><ul><li><a href="#essentials-ratings-reviews">Essentials - Ratings & Reviews</a></li><li><a href="#advanced-ratings-reviews">Advanced - Ratings & Reviews</a></li><li><a href="#enterprise-ratings-reviews">Enterprise  - Ratings & Reviews</a></li><li><a href="#essentials-social-commerce">Essentials - Social Commerce</a></li><li><a href="#advanced-social-commerce">Advanced - Social Commerce</a></li><li><a href="#enterprise-social-commerce">Enterprise - Social Commerce</a></li></ul></li><li><a href="#collect-distribute">Collect - Distribute</a><ul><li><a href="#marketplace-ratings-reviews">Marketplace - Ratings & Reviews</a></li><li><a href="#essentials-ratings-reviews">Essentials - Ratings & Reviews</a></li><li><a href="#advanced-ratings-reviews">Advanced - Ratings & Reviews</a></li><li><a href="#enterprise-ratings-reviews">Enterprise - Ratings & Reviews</a></li><li><a href="#essentials-social-commerce">Essentials - Social Commerce</a></li><li><a href="#advanced-social-commerce">Advanced - Social Commerce</a></li><li><a href="#enterprise-social-commerce">Enterprise - Social Commerce</a></li></ul></li><li><a href="#collect-display-distribute">Collect - Display - Distribute</a><ul><li><a href="#essentials-ratings-reviews">Essentials - Ratings & Reviews</a></li><li><a href="#advanced-ratings-reviews">Advanced - Ratings & Reviews</a></li><li><a href="#enterprise-ratings-reviews">Enterprise - Ratings & Reviews</a></li><li><a href="#essentials-social-commerce">Essentials - Social Commerce</a></li><li><a href="#advanced-social-commerce">Advanced - Social Commerce</a></li><li><a href="#enterprise-social-commerce">Enterprise - Social Commerce</a></li></ul></li><li><a href="#additional-products">Additional Products</a><ul><li><a href="#affable-ai">Affable.ai</a></li><li><a href="#social-pro">Social Pro</a></li></ul></li><li><a href="#legacy-collect-display-and-receive">Legacy Collect, Display, and Receive</a><ul><li><a href="#starter">Starter</a></li><li><a href="#professional">Professional</a></li><li><a href="#enterprise">Enterprise</a></li></ul></li><li><a href="#legacy-collect-and-display">Legacy Collect and Display</a><ul><li><a href="#starter">Starter</a></li><li><a href="#professional">Professional</a></li><li><a href="#enterprise">Enterprise</a></li></ul></li><li><a href="#legacy-collect-and-distribute">Legacy Collect and Distribute</a><ul><li><a href="#starter">Starter</a></li><li><a href="#professional-single-retailer">Professional (Single Retailer)</a></li><li><a href="#professional-full-network">Professional (Full Network)</a></li><li><a href="#enterprise-single-retailer">Enterprise (Single Retailer)</a></li><li><a href="#enterprise-full-network">Enterprise (Full Network)</a></li></ul></li><li><a href="#legacy-collect-display-and-distribute">Legacy Collect, Display, and Distribute</a><ul><li><a href="#starter">Starter</a></li><li><a href="#professional">Professional</a></li><li><a href="#enterprise">Enterprise</a></li></ul></li><li><a href="#legacy-additional-products">Legacy Additional Products</a><ul><li><a href="#product-ratings-and-reviews-prr">Product Ratings and Reviews (PRR)</a></li><li><a href="#social-package-starter">Social Package Starter </a></li><li><a href="#social-package-pro">Social Package Pro</a></li><li><a href="#e-commerce-package-pro">E-commerce Package Pro</a></li></ul></li><li><a href="#legacy-curalate-packages">Legacy Curalate Packages</a><ul><li><a href="#social-commerce-essentials">Social Commerce Essentials</a></li><li><a href="#social-commerce-plus">Social Commerce Plus</a></li><li><a href="#social-commerce-pro">Social Commerce Pro</a></li></ul></li><li><a href="#legacy-collect-distribute-package">Legacy Collect Distribute Package</a><ul><li><a href="#starter">Starter</a></li><li><a href="#professional">Professional</a></li><li><a href="#enterprise">Enterprise</a></li></ul></li></ul> </div>  <div class="page-content-sidebar-block"><p class="card-type">In this section</p><div class="related-pages-list"><ul id="menu-in-this-section" class="menu"><li id="menu-item-236" class="menu-item menu-item-type-post_type menu-item-object-page current-page-ancestor menu-item-236"><a href="https://www.bazaarvoice.com/legal/">Legal</a></li> <li id="menu-item-238" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-238"><a rel="privacy-policy" href="https://www.bazaarvoice.com/legal/privacy-policy/">Privacy Policy</a></li> <li id="menu-item-240" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-240"><a href="https://www.bazaarvoice.com/legal/terms-of-use/">Terms of Use</a></li> <li id="menu-item-241" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-241"><a href="https://www.bazaarvoice.com/legal/terms-of-use/api/">API Terms of Use</a></li> <li id="menu-item-4521" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4521"><a href="https://www.bazaarvoice.com/legal/authenticity-policy/">Authenticity Policy</a></li> <li id="menu-item-237" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-237"><a href="https://www.bazaarvoice.com/legal/client-agreements/">Client Agreements</a></li> <li id="menu-item-37117" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-37117"><a href="https://www.bazaarvoice.com/legal/digital-accessibility-statement/">Digital Accessibility Statement</a></li> <li id="menu-item-3551" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3551"><a href="https://www.bazaarvoice.com/legal/code-of-conduct/">Corporate Compliance Program</a></li> <li id="menu-item-10090" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10090"><a href="https://www.bazaarvoice.com/legal/digital-millennium-copyright-act/">Digital Millennium Copyright Act</a></li> <li id="menu-item-3696" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3696"><a href="https://www.bazaarvoice.com/legal/vulnerability-disclosure-policy/">Vulnerability Disclosure Policy</a></li> </ul></div></div> </aside>  <section class="page-content-body page-wsywig column"> <p><strong>Updated: September 16, 2024</strong></p> <p>These Package descriptions are intended to inform you about Bazaarvoice, Inc.‘s (“Bazaarvoice”) Package offerings, features, and functionality. Bazaarvoice may update these Package descriptions from time to time, without providing notice, to ensure that they accurately reflect the current services and products we provide. The particular products and Services included in your purchased solution will be outlined in the respective service order.</p> <p><strong>Please note: to see Service descriptions, please visit this page: <a href="https://www.bazaarvoice.com/legal/service-descriptions/">service descriptions</a>.</strong></p> <h2 class="wp-block-heading" class="wp-block-heading" id="collect-display-and-receive">Collect, Display, and Receive</h2> <h3 class="wp-block-heading" class="wp-block-heading" id="essentials-ratings-reviews">Essentials – Ratings & Reviews</h3> <p>In an Essentials Package, a retailer looking to Collect, Display and Receive UGC (User Generated Content) (ratings & reviews) has access to Bazaarvoice’s out-of-the-box Collection and Display templates. Essentials package includes the ability to receive reviews from brands in the Bazaarvoice Network as well as respond to reviews on their own site. The Essentials package comes with automated reporting enabled through their own client dashboard and access to self-service resource hub. Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="advanced-ratings-reviews">Advanced – Ratings & Reviews</h3> <p>A retailer selecting the Advanced Package, looking to Collect, Display and Receive UGC (ratings & reviews, Q&A), has access to Bazaarvoice’s out-of-the-box Collection and Display standard templates and other functionality offered in the Essentials Package. The Advanced package also allows retailers the ability to collect reviews via text message. The Advanced package allows retailers the ability to Receive reviews from brands in the Bazaarvoice Network as well as respond to reviews & questions on their own site. The Advanced package comes with SEO. In addition to the dashboard and automated reporting, the Advanced Package enables deeper Insights reporting and allows access to annual instructor-led training, annual program performance reviews, and a designated client success manager.   Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="enterprise-ratings-reviews">Enterprise – Ratings & Reviews</h3> <p>The Enterprise package offers all the functionality in the Advanced package. The Enterprise package also allows a retailer to customize their Collection and Display of UGC (ratings & reviews, Q&A), as well as receive content from brands in the Bazaarvoice Network. In addition to the standard templates, Enterprise clients have full API access and the ability to customize the collection and display of content, including the use of Bazaarvoice’s Review Highlight feature. Enterprise brands and retailers can respond to reviews and questions on their own site, both through the platform or through the API. Also included are biannual program performance reviews, content strategy and program design consulting.  Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="essentials-social-commerce">Essentials – Social Commerce</h3> <p>In an Essentials Package, a retailer looking to Collect, Display and Receive UGC User Generated Content) (social content) has the ability to receive social content from brands in the Bazaarvoice Visual Syndication Network. Clients also have access to a shared media library to collect and manage all social content, ability to create shoppable Galleries on the homepage, category, full-page and PDP, a media uploader for consumers to upload photos and videos to homepage and full page galleries and lastly access to reporting & insights (revenue and conversion metrics and performance benchmarks). Includes Standard support. Includes access to Social Commerce Strategist for 90 day onboarding. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="advanced-social-commerce">Advanced – Social Commerce</h3> <p>A retailer selecting the Advanced Package, looking to Collect, Display and Receive UGC (social content) has access to all the features and functionality provided in the Essentials Package but also those offered in Social Pro <em>(listed below) </em>plus more advanced reporting and tracking.<em> </em> Includes Standard support. Includes access to a designated Social Commerce Strategist and annual Program Performance Reviews.</p> <h3 class="wp-block-heading" class="wp-block-heading" id="enterprise-social-commerce">Enterprise – Social Commerce</h3> <p>The Enterprise package offers all the functionality in the Advanced package but in addition, allows a retailer to track and gather insights on more competitors and influencers. Retailers also have Media API Access –  in order to design custom-built Galleries, mobile integration, etc. Also included are retargeting pixels, Like2Buy ESP integration, and access to white label the e-commerce experience.  Includes Standard support. Includes access to a designated Social Commerce Strategist and biannual Program Performance Reviews.</p> <h2 class="wp-block-heading" class="wp-block-heading" id="distribute-only">Distribute only</h2> <h3 class="wp-block-heading" id="h-marketplace-ratings-amp-reviews">Marketplace – Ratings & Reviews</h3> <p>Marketplace Distribute enables a third-party business selling their products directly to consumers through an online retail marketplace and working with a third-party Ratings & Reviews provider who is an approved member of the Bazaarvoice Partner Program, to send their collected content to marketplace destinations at retailers on the Bazaarvoice Network that operate retail marketplaces for the contracted term period. This content allows consumers to view moderated review content submitted by other consumers that may be relevant and/or helpful to the end users’ purchase decision. Marketplace Distribute content is moderated by Bazaarvoice before it is made publicly available. Includes Standard support. This service provides support for client implementation of distribution of reviews into the BV network.</p> <h3 class="wp-block-heading" class="wp-block-heading" id="essentials-ratings-reviews">Essentials – Ratings & Reviews</h3> <p>In an Essentials Package, clients can send their collected content to 1 retailer on the Bazaarvoice Network for display during the contracted term period.  Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="advanced-ratings-reviews">Advanced – Ratings & Reviews</h3> <p>Clients can send their collected content to all retailers on the Bazaarvoice Network for display during the contracted term period.  Includes Standard support. </p> <p>There is no Distribute-only, Enterprise offering for Ratings & Reviews</p> <p>Social Commerce is not offered with the Distribute-Only package. </p> <h2 class="wp-block-heading" class="wp-block-heading" id="collect-display">Collect – Display</h2> <h3 class="wp-block-heading" class="wp-block-heading" id="essentials-ratings-reviews">Essentials – Ratings & Reviews</h3> <p>In an Essentials Package, a brand or retailer looking to Collect and Display UGC (ratings & reviews) has access to Bazaarvoice’s out-of-the-box Collection and Display templates. Features include web submission form, Bazaarvoice-hosted review submission form for links as well embedding in the PDP, email review collection, UGC program insights, conversion reports (pixel), and UGC program data exports. The Essentials package also includes access to a self-service resource hub.  Includes privacy management and product catalog management. Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="advanced-ratings-reviews">Advanced – Ratings & Reviews</h3> <p>A brand or retailer selecting the Advanced package, looking to Collect and Display UGC (ratings & reviews, Q&A), has access to Bazaarvoice’s out-of-the-box Collection and Display templates including the ability to Respond to reviews & answer questions on their own site (with Q&A email alerts) and access to seller ratings. The Advanced package also allows clients the ability to collect reviews via text message. Also included is functionality offered in the Essentials Package. Includes dashboard and automated reporting. Advanced also allows access to annual instructor-led training, annual program performance reviews, and a designated client success manager.   Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="enterprise-ratings-reviews">Enterprise  – Ratings & Reviews</h3> <p>The Enterprise package allows a brand or retailer to customize their Collection and Display of UGC (ratings & reviews, Q&A). The Enterprise package offers all the functionality in the Advanced package and more. In addition to the standard and industry-best practice templates, Enterprise clients have full API access and the ability to customize the collection and display of content, including the use of Bazaarvoice’s<s> </s>Review Highlights feature. Enterprise brands and retailers can respond to reviews and questions on their own site, both through the platform or through the API. Included in the Enterprise package are biannual program performance reviews, content strategy and program design consulting.  Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="essentials-social-commerce">Essentials – Social Commerce</h3> <p>In an Essentials Package, a client looking to Collect and Display UGC (User Generated Content) (social content) has access to a shared media library to collect and manage all social content, ability to create shoppable Galleries on the homepage, category, full-page and PDP, a media uploader for consumers to upload photos and videos to homepage and full page galleries and lastly access to reporting & insights (revenue and conversion metrics and performance benchmarks).  Includes Standard support. Includes access to Social Commerce Strategist for 90 day onboarding. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="advanced-social-commerce">Advanced – Social Commerce</h3> <p>A client selecting the Advanced Package, looking to Collect and Display UGC (social content) has access to all the features and functionality provided in the Essentials Package but also those offered in Social Pro <em>(listed below) </em>plus more advanced reporting and tracking<em>. </em> Includes Standard support. Includes access to a designated Social Commerce Strategist and annual Program Performance Reviews.</p> <h3 class="wp-block-heading" class="wp-block-heading" id="enterprise-social-commerce">Enterprise – Social Commerce</h3> <p>The Enterprise package offers all the functionality in the Advanced package but in addition, allows a client to track and gather insights on more competitors and influencers. Clients also have Media API Access –  in order to design custom-built Galleries, mobile integration, etc. Also included are retargeting pixels, Like2Buy ESP integration and access to white label the e-commerce experience.  Includes Standard support.  Includes access to a designated Social Commerce Strategist and biannual Program Performance Reviews.</p> <h2 class="wp-block-heading" class="wp-block-heading" id="collect-distribute">Collect – Distribute</h2> <h3 class="wp-block-heading" id="h-marketplace-ratings-amp-reviews-0">Marketplace – Ratings & Reviews</h3> <p>Marketplace Collect Distribute enables a third-party business selling their products directly to consumers through an online retail marketplace to Collect and Distribute UGC (ratings & reviews) by accessing features that include a web submission form, email review collection, UGC program insights, conversion reports (pixel), and UGC program data exports. Marketplace Collect Distribute also includes access to a self-service resource hub. The content collected may only be distributed to marketplace destinations at retailers on the Bazaarvoice Network that operate retail marketplaces for as long as the retailer allows. Clients can measure basic review insights. Content is owned by the client, with unlimited exports. Includes privacy management and product catalog management. Includes Standard support. This service also provides support for client implementation of the collection of reviews on their site based on the purchased software package features. The Core Implementation Consulting Service offers clients a designated delivery resource and a standard implementation timeline with messages-based project management and status updates.</p> <h3 class="wp-block-heading" class="wp-block-heading" id="essentials-ratings-reviews">Essentials – Ratings & Reviews</h3> <p>In an Essentials Package, a brand or retailer looking to Collect and Distribute UGC (ratings & reviews) has access to Features include web submission form, email review collection, UGC program insights, conversion reports (pixel), and UGC program data exports. The Essentials package also includes access to a self-service resource hub. The content collected may be distributed to one retailer on the Bazaarvoice Network for display during the contracted term period. Clients can measure basic review insights. Content is owned by the client, with unlimited exports. Includes privacy management and product catalog management. Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="advanced-ratings-reviews">Advanced – Ratings & Reviews</h3> <p>Clients with the Advanced offering have access to features including web submission form, email review collection, UGC program insights, conversion reports (pixel), and UGC program data export. It also allows clients to send non-customizable emails. The Advanced package also allows clients the ability to collect reviews via text message. The content collected may be distributed to all retailers on the Bazaarvoice Network for display during the contracted term period. Content is owned by the client, with unlimited exports.  Includes dashboard and automated reporting. Advanced also allows access to annual instructor-led training.  Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="enterprise-ratings-reviews">Enterprise – Ratings & Reviews</h3> <p>The Enterprise package allows a brand or retailer to collect and distribute their UGC (ratings & reviews, Q&A). The Enterprise package offers all the functionality in the Advanced package and more. In addition to the standard templates, Enterprise clients have access to the Privacy API and the Mobile SDK. Just as with Advanced package, the content collected may be distributed to all retailers on the Bazaarvoice Network for display during the contracted term period. Content is owned by the client with unlimited exports. Included in the Enterprise package are a designated client success manager, biannual program performance reviews, content strategy and program design consulting. Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="essentials-social-commerce">Essentials – Social Commerce</h3> <p>In an Essentials Package, a client looking to Collect and Distribute UGC (User Generated Content) (social content) has access to a shared media library to collect and manage all social content, ability to distribute content to all retailers participating in the Visual Syndication Network including insights and reporting.  Includes Standard support. Includes access to Social Commerce Strategist for 90 day onboarding. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="advanced-social-commerce">Advanced – Social Commerce</h3> <p>A client selecting the Advanced Package, looking to Collect and Distribute UGC (social content) has access to all the features and functionality provided in the Essentials Package but also those offered in Social Pro <em>(listed below) </em>plus more advanced reporting and tracking<em>. </em> Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="enterprise-social-commerce">Enterprise – Social Commerce</h3> <p>The Enterprise package offers all the functionality in the Advanced package but in addition, allows a client to track and gather insights on more competitors and influencers. Includes Standard support.  Includes access to a designated Social Commerce Strategist and biannual Program Performance Reviews.</p> <h2 class="wp-block-heading" class="wp-block-heading" id="collect-display-distribute">Collect – Display – Distribute</h2> <h3 class="wp-block-heading" class="wp-block-heading" id="essentials-ratings-reviews">Essentials – Ratings & Reviews</h3> <p>In an Essentials Package, a brand looking to Collect, Display, and Distribute UGC  (ratings & reviews) has access to Bazaarvoice’s out-of-the-box Collection and Display templates.  The content collected may be distributed to one retailer on the Bazaarvoice Network for display during the contracted term period. Clients can measure basic review insights. Content is owned by the client, with unlimited exports. In an Essentials Package, other features include web submission form, Bazaarvoice-hosted review submission form for links as well embedding in the PDP, email review collection, UGC program insights, conversion reports (pixel), and UGC program data exports. The Essentials package also includes access to a self-service resource hub. Includes privacy management and product catalog management.  Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="advanced-ratings-reviews">Advanced – Ratings & Reviews</h3> <p>A brand selecting the Advanced package, looking to Collect, Display, and Distribute UGC (ratings & reviews, Q&A), has access to Bazaarvoice’s out-of-the-box Collection and Display templates. Advanced brands have the ability to distribute content to all of Bazaarvoice Network of retailers and Respond to reviews & questions on their own site. Includes the ability to Respond to reviews & answer questions on their own site (with Q&A email alerts) and access to seller ratings. The Advanced package also allows clients the ability to collect reviews via text message. Also included is functionality offered in the Essentials Package. Includes dashboard and automated reporting. Advanced also allows access to annual instructor-led training, annual program performance reviews, and a designated client success manager.  Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="enterprise-ratings-reviews">Enterprise – Ratings & Reviews</h3> <p>The Enterprise package allows a brand to customize their Collection, Display and Distribution of UGC (ratings & reviews, Q&A). The Enterprise package offers all the functionality in the Advanced package and more. In addition to the standard templates, Enterprise clients have full API access and the ability to customize the collection and display of content, including the use of Bazaarvoice’s Review Highlights feature. Enterprise brands and retailers can respond to reviews and questions on their own site, both through the platform or through the API. Just as with the Advanced package, the content collected may be distributed to all retailers on the Bazaarvoice Network for display during the contracted term period. Content is owned by the client with unlimited exports. Included in the Enterprise package are biannual program performance reviews, content strategy and program design consulting.    Includes Standard support. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="essentials-social-commerce">Essentials – Social Commerce</h3> <p>In an Essentials Package, a client looking to Collect, Display and Distribute UGC User Generated Content) (social content) has the ability to distribute content to all retailers participating in the Visual Syndication Network including insights and reporting. The client also has access to a shared media library to collect and manage all social content, ability to create shoppable Galleries on the homepage, category, full-page and PDP, a media uploader for consumers to upload photos and videos to homepage and full page galleries and lastly access to reporting & insights (revenue and conversion metrics and performance benchmarks).  Includes Standard support. Includes access to Social Commerce Strategist for 90 day onboarding. </p> <h3 class="wp-block-heading" class="wp-block-heading" id="advanced-social-commerce">Advanced – Social Commerce</h3> <p>A client selecting the Advanced Package, looking to Collect, Display and Distribute UGC (social content) has access to all the features and functionality provided in the Essentials Package but also those offered in Social Pro <em>(listed below) </em>plus more advanced reporting and tracking<em>. </em> Includes Standard support. Includes access to a designated Social Commerce Strategist and annual Program Performance Reviews.</p> <h3 class="wp-block-heading" class="wp-block-heading" id="enterprise-social-commerce">Enterprise – Social Commerce</h3> <p>The Enterprise package offers all the functionality in the Advanced package but in addition, allows a client to track and gather insights on more competitors and influencers. Clients also have Media API Access –  in order to design custom-built Galleries, mobile integration, etc. Also included are retargeting pixels, Like2Buy ESP integration and access to white label the e-commerce experience.  Includes Standard support.  Includes access to a designated Social Commerce Strategist and biannual Program Performance Reviews.</p> <h2 class="wp-block-heading" class="wp-block-heading" id="additional-products">Additional Products</h2> <h3 id="affable-ai">Affable.ai</h3> <h4 id="essentials-affable-ai">Essentials – Affable.ai</h4> <p>The Essentials Package is an entry level offering which provides customers access by default to Influencer and Content Search, Influencer Outreach, Campaigns, Reporting, Integration with Shopify/Magento, Content Approval Workflows, Competitor Trends, Payments, and Creator Portal.  Additionally, customers have the option to pay for any of the following add-ons – Community, Influencer Profile and Content Export, Email Integrations for Gmail/Outlook, Skye Magic Search, and Email Sequencing. The Essentials package allows access to 1 user, 200 Influencer Reports per month, 200 Influencer Outreach per month, 1 Active Campaign, 1 social medial channel (Instagram), comes with automated reporting enabled through their own client dashboard and access to self-service resource hub, Includes in-app chat support & setup configuration.</p> <h4 id="advanced-affable-ai">Advanced – Affable.ai</h4> <p>The Advanced Package is a value offering which provides customers access by default to all features of Essentials plus Community, Influencer Profile and Content Export, Email Integrations for Gmail/Outlook. Additionally, customers have the option to pay for any of the following add-ons – Skye Magic Search, and Email Sequencing. The Advanced package allows access up to 3 users, 400 Influencer Reports per month, 1000 Influencer Outreach per month, Unlimited Active Campaigns, 3 social medial channels (Instagram, TikTok, YouTube), comes with automated reporting enabled through their own client dashboard and access to self-service resource hub, Includes dedicated account manager & setup configuration.</p> <h4 id="enterprise-affable-ai">Enterprise – Affable.ai</h4> <p>The Enterprise Package is a comprehensive offering which provides customers access by default to all features of Advanced plus Skye Magic Search, and Email Sequencing. Additionally, customers have the option to pay for affable.ai White Labeling. The Advanced package access up to 10 users, Unlimited  Influencer Reports, 2000 Influencer Outreach per month, Unlimited Active Campaigns, 3 social media channels (Instagram, TikTok, YouTube), comes with automated reporting enabled through their own client dashboard and access to self-service resource hub, Includes dedicated account manager & setup configuration.</p> <h4 id="allocated-usage-descriptions-affable-ai">Allocated Usage Descriptions – Affable.ai</h4> <ul><li><strong>Number of Users:</strong> Reflects the number of users who have access to the online affable.ai dashboard.</li> <li><strong>Influencer Reports:</strong> Reflects the number of unique influencer profiles a user can view each month. The influencer profile has detailed stats about the audience, engagement and past brand collaborations for any influencer.</li> <li><strong>Influencer Outreach: </strong>Reflects the number of unique influencers a user can reach out to via email from the platform in a month.</li> <li><strong>Active Campaigns:</strong> Reflects the number of Campaigns that are actively tracked and refreshed everyday.</li> <li><strong>Social Media Channels:</strong> Allows access to data about influencers on social media channels like Instagram, TikTok, YouTube.</li> <li><strong>Support: </strong>Depending on the tier, grants support access to either In App Chat support or a dedicated account manager.</li></ul> <h3 class="wp-block-heading" class="wp-block-heading" id="social-pro">Social Pro</h3> <p>The Social Pro offering allows a brand to schedule content to publish to Instagram, Facebook, TikTok, Twitter and Pinterest. It also includes analytics to track social performance, shared media library, the tracking of hashtags, competitor tracking and Instagram influencer tracking, and revenue Insights via Google Analytics connection,  Publishing also includes the “LiketoBuy” feature and “Showroom” feature as described in the <a href="https://www.bazaarvoice.com/legal/service-descriptions/">service description</a>. Includes Standard support. Includes access to Social Commerce Strategist for 90 day onboarding. </p> <h2 class="wp-block-heading" class="wp-block-heading" id="legacy-collect-display-and-receive">Legacy Collect, Display, and Receive</h2> <h3 class="wp-block-heading" id="h-starter"><span style="font-weight: 400;">Starter</span></h3> <p><span style="font-weight: 400;">In a Starter Package, a retailer looking to Collect, Display and Receive CGC (ratings & reviews, Q&A, visual content) has access to Bazaarvoice’s out-of-the-box Collection and Display templates. Starter package includes the ability to Receive reviews from brands in the Bazaarvoice Network as well as respond to reviews & questions on their own site. The Starter package comes with standard implementation, moderation, and automated reporting enabled through their own client dashboard.</span></p> <h3 class="wp-block-heading" id="h-professional"><span style="font-weight: 400;">Professional</span></h3> <p><span style="font-weight: 400;">A retailer selecting the Professional package, looking to Collect, Display and Receive CGC (ratings & reviews, Q&A, visual content), has access to Bazaarvoice’s out-of-the-box Collection and Display standard or industry best-practice templates. The Professional package allows retailers the ability to Receive reviews from brands in the Bazaarvoice Network as well as respond to reviews & questions on their own site. The Professional package comes with implementation, SEO, and moderation. Moderation guidelines and account management services can be tailored to industry best practices. In addition to the dashboard and automated reporting, the Professional package enables deeper Insights reporting.</span></p> <h3 class="wp-block-heading" id="h-enterprise"><span style="font-weight: 400;">Enterprise</span></h3> <p><span style="font-weight: 400;">The Enterprise package allows a retailer to customize their Collection and Display of CGC (ratings & reviews, Q&A, visual content), as well as receive content from brands in the Bazaarvoice Network. In addition to the standard and industry-best practice templates, Enterprise clients have full API access and the ability to customize the collection and display of content, including the use of Bazaarvoice’s new Review Highlight feature. Enterprise brands and retailers can respond to reviews and questions on their own site, both through the platform or through the API. Included in the Enterprise package are moderation, implementation, fully customizable moderation guidelines, and a fully custom account management plan. In addition to the dashboard, automated reporting, and deep insights reporting, Enterprise brands and retailers have access to custom reporting such as custom competitive or third party data analysis.</span></p> <p><strong>The following table identifies the features and functionality included in the Visual and Social service packages of Collect Display Receive (Starter/Pro/Enterprise)</strong></p> <figure class="wp-block-table"><table><thead><tr><th></th><th class="has-text-align-center" data-align="center">Starter</th><th class="has-text-align-center" data-align="center">Professional</th><th class="has-text-align-center" data-align="center">Enterprise</th></tr></thead><tbody><tr><td><strong>Publish</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Social Scheduler</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Like2Buy</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Collect</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Media Library</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Display</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Instashop</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Reveal</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Showroom</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Galleries</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">(custom)</td></tr><tr><td><strong>Analytics</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Influencer Tracking</td><td class="has-text-align-center" data-align="center">100</td><td class="has-text-align-center" data-align="center">250</td><td class="has-text-align-center" data-align="center">500</td></tr><tr><td>Competitor Tracking</td><td class="has-text-align-center" data-align="center">5</td><td class="has-text-align-center" data-align="center">10</td><td class="has-text-align-center" data-align="center">20</td></tr><tr><td><strong>Manage</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Source + Product Tag</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">200/mo</td></tr></tbody></table></figure> <h2 class="wp-block-heading" class="wp-block-heading" id="legacy-collect-and-display">Legacy Collect and Display</h2> <h3 class="wp-block-heading" id="h-starter-0"><span style="font-weight: 400;">Starter</span></h3> <p><span style="font-weight: 400;">In a Starter Package, a brand or retailer looking to Collect and Display CGC (ratings & reviews, Q&A, visual content) has access to Bazaarvoice’s out-of-the-box Collection and Display templates and has the ability to Respond to reviews & questions on their own site. The Starter package comes with standard implementation, moderation, and automated reporting enabled through their own client dashboard.</span></p> <h3 class="wp-block-heading" id="h-professional-0"><span style="font-weight: 400;">Professional</span></h3> <p><span style="font-weight: 400;">A brand or retailer selecting the Professional package, looking to Collect and Display CGC (ratings & reviews, Q&A, visual content), has access to Bazaarvoice’s out-of-the-box Collection and Display templates and has the ability to Respond to reviews & questions on their own site. In addition to the standardized templates, a brand can also select a template built from their own industry’s best practice. This package comes with implementation, SEO, and moderation. Moderation guidelines and account management services can be tailored to industry best practices. In addition to the dashboard and automated reporting, the Professional package enables deeper Insights reporting.</span></p> <h3 class="wp-block-heading" id="h-enterprise-0"><span style="font-weight: 400;">Enterprise</span></h3> <p><span style="font-weight: 400;">The Enterprise package allows a brand or retailer to customize their Collection and Display of CGC (ratings & reviews, Q&A, visual content). In addition to the standard and industry-best practice templates, Enterprise clients have full API access and the ability to customize the collection and display of content, including the use of Bazaarvoice’s new Review Highlight feature. Enterprise brands and retailers can respond to reviews and questions on their own site, both through the platform or through the API. Included in the Enterprise package are moderation, implementation, fully customizable moderation guidelines, and a fully custom account management plan. In addition to the dashboard, automated reporting, and deep insights reporting, Enterprise brands and retailers have access to custom reporting such as custom competitive or third party data analysis.</span></p> <p><strong>The following table identifies the features and functionality included in the Visual and Social service packages of Collect Display (Starter/Pro/Enterprise)</strong></p> <figure class="wp-block-table"><table><thead><tr><th></th><th class="has-text-align-center" data-align="center">Starter</th><th class="has-text-align-center" data-align="center">Professional</th><th class="has-text-align-center" data-align="center">Enterprise</th></tr></thead><tbody><tr><td><strong>Publish</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Social Scheduler</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Like2Buy</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Collect</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Media Library</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Display</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Instashop</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Reveal</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Showroom</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Galleries</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">(custom)</td></tr><tr><td><strong>Analytics</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Influencer Tracking</td><td class="has-text-align-center" data-align="center">100</td><td class="has-text-align-center" data-align="center">250</td><td class="has-text-align-center" data-align="center">500</td></tr><tr><td>Competitor Tracking</td><td class="has-text-align-center" data-align="center">5</td><td class="has-text-align-center" data-align="center">10</td><td class="has-text-align-center" data-align="center">20</td></tr><tr><td><strong>Manage</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Source + Product Tag</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">200/mo</td></tr></tbody></table></figure> <h2 class="wp-block-heading" class="wp-block-heading" id="legacy-collect-and-distribute">Legacy Collect and Distribute</h2> <h3 class="wp-block-heading" id="h-starter-1"><span style="font-weight: 400;">Starter</span></h3> <p><span style="font-weight: 400;">Allows clients to accelerate review collecting by using Content Acquisition Service products including (Tryit, Custom Voxbox, Coop Voxbox, Source Products) and distribute that content to 1 retailer on the Bazaarvoice Network for display during the contracted term period, and measure basic insights. Content is owned by the client with a maximum of 1 export.</span></p> <h3 class="wp-block-heading" id="h-professional-single-retailer"><span style="font-weight: 400;">Professional (Single Retailer)</span></h3> <p><span style="font-weight: 400;">Allows clients to accelerate review collecting by using Content Acquisition Service products including (Tryit, Custom Voxbox, Coop Voxbox, Source Products).  It also allows clients to send non-customizable emails. The content collected may be distributed to one retailer on the Bazaarvoice Network for display during the contracted term period. Clients can measure basic review insights. Content is owned by the client, with unlimited exports.</span></p> <h3 class="wp-block-heading" id="h-professional-full-network"><span style="font-weight: 400;">Professional (Full Network)</span></h3> <p><span style="font-weight: 400;">Allows clients to accelerate review collecting by using Content Acquisition Service products including (Tryit, Custom Voxbox, Coop Voxbox, Source Products).  It also allows clients to send non-customizable emails. The content collected may be distributed to all retailers on the Bazaarvoice Network for display during the contracted term period. Clients can measure basic review insights. Content is owned by the client, with unlimited exports.</span></p> <h3 class="wp-block-heading" id="h-enterprise-single-retailer"><span style="font-weight: 400;">Enterprise (Single Retailer)</span></h3> <p><span style="font-weight: 400;">Allows clients to accelerate review collecting by using Content Acquisition Service products including (Tryit, Custom Voxbox, Coop Voxbox, Source Products).  It also allows clients to send non-customizable emails. The content collected may be distributed to one retailer on the Bazaarvoice Network for display during the contracted term period. Clients can measure advanced review insights. Content is owned by the client, with unlimited exports.</span></p> <h3 class="wp-block-heading" id="h-enterprise-full-network"><span style="font-weight: 400;">Enterprise (Full Network)</span></h3> <p><span style="font-weight: 400;">Allows clients to accelerate review collecting by using Content Acquisition Service products including (Tryit, Custom Voxbox, Coop Voxbox, Source Products).  It also allows clients to send non-customizable emails. The content collected may be distributed to all retailers on the Bazaarvoice Network for display during the contracted term period. Clients can measure advanced review insights. Content is owned by the client with unlimited exports</span>.</p> <p><strong>The following table identifies the features and functionality included in the Visual and Social service packages of Collect Distribute (Starter/Pro/Enterprise)</strong></p> <figure class="wp-block-table"><table><thead><tr><th></th><th class="has-text-align-center" data-align="center">Starter</th><th class="has-text-align-center" data-align="center">Professional</th><th class="has-text-align-center" data-align="center">Enterprise</th></tr></thead><tbody><tr><td><strong>Collect</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Instagram Content</td><td class="has-text-align-center" data-align="center">owned</td><td class="has-text-align-center" data-align="center">owned</td><td class="has-text-align-center" data-align="center">owned & earned</td></tr><tr><td><strong>Distribution</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>1 or all retailers</td><td class="has-text-align-center" data-align="center">1</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Manage</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Product Tagging Service</td><td class="has-text-align-center" data-align="center">–</td><td class="has-text-align-center" data-align="center">50/mo</td><td class="has-text-align-center" data-align="center">100/mo</td></tr></tbody></table></figure> <h2 class="wp-block-heading" class="wp-block-heading" id="legacy-collect-display-and-distribute">Legacy Collect, Display, and Distribute</h2> <h3 class="wp-block-heading" id="h-starter-2"><span style="font-weight: 400;">Starter</span></h3> <p><span style="font-weight: 400;">In a Starter Package, a brand looking to Collect, Display, and Distribute CGC (ratings & reviews, Q&A, visual content) has access to Bazaarvoice’s out-of-the-box Collection and Display templates. Starter brands have the ability to Syndicate to One Retailer or All of the Bazaarvoice Network of Retailers and Respond to reviews & questions on their own site.</span></p> <h3 class="wp-block-heading" id="h-professional-1"><span style="font-weight: 400;">Professional</span></h3> <p><span style="font-weight: 400;">A brand selecting the Professional package, looking to Collect, Display, and Distribute CGC (ratings & reviews, Q&A, visual content), has access to Bazaarvoice’s out-of-the-box Collection and Display templates. Professional brands have the ability to Syndicate to One Retailer or All of Bazaarvoice Network of Retailers and Respond to reviews & questions on their own site. In addition to the standardized templates, a brand can also select a template built from their own industry’s best practice. This package comes with implementation, SEO, and moderation. Moderation guidelines and account management services can be tailored to industry best practices. In addition to the dashboard and automated reporting, the Professional package enables deeper Insights reporting.</span></p> <h3 class="wp-block-heading" id="h-enterprise-1"><span style="font-weight: 400;">Enterprise</span></h3> <p><span style="font-weight: 400;">The Enterprise package allows a brand to customize their Collection, Display and Distribution of CGC (ratings & reviews, Q&A, visual content). In addition to the standard and industry-best practice templates, Enterprise clients have full API access and the ability to customize the collection and display of content, including the use of Bazaarvoice’s new Review Highlight feature. Enterprise brands have the ability to Syndicate to One Retailer or All of Bazaarvoice Network of Retailers and can Respond to reviews and questions on their own site, both through the platform or through the API. Included in the Enterprise package are moderation, implementation, fully customizable moderation guidelines, and a fully custom account management plan. In addition to the dashboard, automated reporting, and deep insights reporting, Enterprise brands have access to custom reporting such as custom competitive or third party data analysis.</span></p> <p><strong>The following table identifies the features and functionality included in the Visual and Social service packages of Collect Display Distribute (Starter/Pro/Enterprise)</strong></p> <figure class="wp-block-table"><table><thead><tr><th></th><th class="has-text-align-center" data-align="center">Starter</th><th class="has-text-align-center" data-align="center">Professional</th><th class="has-text-align-center" data-align="center">Enterprise</th></tr></thead><tbody><tr><td><strong>Publish</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Social Scheduler</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Like2Buy</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Collect</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Media Library</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Display</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Instashop</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Reveal</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Showroom</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Galleries</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">(custom)</td></tr><tr><td><strong>Distribution</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>1 or all retailers</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Analytics</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Influencer Tracking</td><td class="has-text-align-center" data-align="center">100</td><td class="has-text-align-center" data-align="center">250</td><td class="has-text-align-center" data-align="center">500</td></tr><tr><td>Competitor Tracking</td><td class="has-text-align-center" data-align="center">5</td><td class="has-text-align-center" data-align="center">10</td><td class="has-text-align-center" data-align="center">20</td></tr><tr><td><strong>Manage</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Source + Product Tag</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">200/mo</td></tr></tbody></table></figure> <h2 class="wp-block-heading" class="wp-block-heading" id="legacy-additional-products">Legacy Additional Products</h2> <h3 class="wp-block-heading" id="h-product-ratings-and-reviews-prr"><span style="font-weight: 400;">Product Ratings and Reviews (PRR)</span></h3> <p><span style="font-weight: 400;">A Bazaarvoice hosted web application providing services to help client collect and display consumer content. Client may purchase a suite of services to help such as ratings & reviews, questions & answers and responsive design. Products Ratings & Reviews includes the following capabilities (defined below): Portal, Post Interaction Email (PIE), Email Notifications (Social Alerts), Syndication, Photo/Video Upload, Bazaarvoice Analytics, and Web Analytics Integration.</span></p> <h3 class="wp-block-heading" id="h-social-package-starter-nbsp"><span style="font-weight: 400;">Social Package Starter </span></h3> <p><span style="font-weight: 400;">The social package (starter) allows a brand to schedule content to publish to Instagram, Facebook, and Pinterest. It also includes analytics to track social performance, the tracking of hashtags, and revenue Insights via Google Analytics connection,  Publishing also includes the “LiketoBuy” feature as described in the <a href="/legal/service-descriptions/">service description</a>.</span></p> <h3 class="wp-block-heading" id="h-social-package-pro"><span style="font-weight: 400;">Social Package Pro</span></h3> <p><span style="font-weight: 400;">The social package (starter) allows a brand to schedule content to publish to Instagram, Facebook, and Pinterest, and track performance in an analytics dashboard. Publishing also includes the “LiketoBuy” feature as described in the <a href="/legal/service-descriptions/">service description</a>.  This package includes limited competitor tracking and Instagram influencer tracking.</span></p> <figure class="wp-block-table"><table><thead><tr><th></th><th class="has-text-align-center" data-align="center">Starter</th><th class="has-text-align-center" data-align="center">Professional</th></tr></thead><tbody><tr><td><strong>Publish</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Social Scheduler</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Like2Buy</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Collect</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Media Library</td><td class="has-text-align-center" data-align="center">•</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td><strong>Analytics</strong></td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Influencer Tracking</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">250</td></tr><tr><td>Competitor Tracking</td><td class="has-text-align-center" data-align="center"></td><td class="has-text-align-center" data-align="center">10</td></tr></tbody></table></figure> <h3 class="wp-block-heading" id="h-e-commerce-package-pro"><span style="font-weight: 400;">E-commerce Package Pro</span></h3> <h4 class="wp-block-heading" id="h-professional-2">Professional</h4> <p>A brand or retailer selecting the Professional package, looking to Collect and Display UGC (visual content), has access to Bazaarvoice’s out-of-the-box Collection and Display templates. This package comes with implementation. In addition, brand or retailer has access to the dashboard and automated reporting, as the Professional package enables deeper Insights reporting.The following table identifies the features and functionality included in the Visual and Social E-commerce service package Collect Display (Pro)</p> <figure class="wp-block-table"><table><tbody><tr><td></td><td class="has-text-align-center" data-align="center">Professional</td></tr><tr><td><strong>Collect</strong></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Media Library</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td><strong>Display</strong></td><td class="has-text-align-center" data-align="center"></td></tr><tr><td>Instashop</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Reveal</td><td class="has-text-align-center" data-align="center">•</td></tr><tr><td>Galleries</td><td class="has-text-align-center" data-align="center">•</td></tr></tbody></table></figure> <h2 class="wp-block-heading" class="wp-block-heading" id="legacy-curalate-packages">Legacy Curalate Packages</h2> <h3 class="wp-block-heading" id="h-social-commerce-essentials"><span style="font-weight: 400;">Social Commerce Essentials</span></h3> <p>The social package (starter) allows a brand to schedule content to publish to Instagram, Facebook, and Pinterest. It also includes analytics to track social performance, the tracking of hashtags, and revenue Insights via Google Analytics connection,  </p> <p>This package also includes the features Like2Buy – Instagram “Link in Bio” solution with email capture, InstaShop – Onsite Shoppable Instagram gallery, Product Catalog integration, and a Google feed or Shopify API formats 1 locale.</p> <h3 class="wp-block-heading" id="h-social-commerce-plus"><span style="font-weight: 400;">Social Commerce Plus</span></h3> <p>The social package (starter) allows a brand to schedule content to publish to Instagram, Facebook, and Pinterest. It also includes analytics to track social performance, the tracking of hashtags, and revenue Insights via Google Analytics connection,  Publishing also includes the “LiketoBuy” feature as described in the <a href="/legal/service-descriptions/">service description</a>. </p> <p>This package also includes the features Like2Buy – Instagram “Link in Bio” solution with email capture and a custom banner,  InstaShop – Onsite Shoppable Instagram gallery, Reveal – Shoppable image embed for blog or site, Showroom – Curalate hosted dynamic landing page for any channel, Galleries – Embeddable onsite shoppable experiences (Includes support for homepage, community, campaign, category, and product pages), Product Catalog integration (Google feed or Shopify API formats 2 locales).</p> <h3 class="wp-block-heading" id="h-social-commerce-pro"><span style="font-weight: 400;">Social Commerce Pro</span></h3> <p>The social package (starter) allows a brand to schedule content to publish to Instagram, Facebook, and Pinterest. It also includes analytics to track social performance, the tracking of hashtags, and revenue Insights via Google Analytics connection,  Publishing also includes the “LiketoBuy” feature as described in the <a href="/legal/service-descriptions/">service description</a>. </p> <p>This package also includes the features Like2Buy – Instagram “Link in Bio” solution with email capture and a custom banner. This package of Like2Buy includes ESP Integration. Support for Salesforce, Listrak, Sailthru, Adobe, Mailchimp, and Zeta. Social Commerce Pro also includes InstaShop – Onsite Shoppable Instagram gallery, Reveal – Shoppable image embed for blog or site, Showroom – Curalate hosted dynamic landing page for any channel, Galleries – Embeddable onsite shoppable experiences (Includes support for homepage, community, campaign, category, and product pages), Advance Galleries features: Recommendations, Reviews (Star Rating) integration, and Curalens, Product Catalog integration (Google feed, Shopify, Magento, or Demandware formats 3 locales).</p> <h2 class="wp-block-heading" class="wp-block-heading" id="legacy-collect-distribute-package">Legacy Collect Distribute Package</h2> <p><span style="font-weight: 400;">Renewable only products as of June 2020</span></p> <h3 class="wp-block-heading" id="h-starter-3"><span style="font-weight: 400;">Starter</span></h3> <p><span style="font-weight: 400;">In a Starter package, a brand looking to Collect and Distribute ratings & reviews can do so via product Sampling into the Bazaarvoice TryIt Community. Starter brands have the ability to Syndicate to one retailer for a one-time fee (TryIt Sampling Single Retailer) or all of the Bazaarvoice Network of Retailers for a recurring, annual fee (Starter – Full Network). Content for TryIt Sampling Single Retailer is Syndicated for as long as Bazaarvoice does business with said retailer and content for Starter – Full Network is Syndicated for the duration of the contract period and is owned by the brand. The Starter package comes with standard implementation, moderation, and email/chat support as well as standard reporting enabled through the Sampling Dashboard.</span></p> <h3 class="wp-block-heading" id="h-professional-3"><span style="font-weight: 400;">Professional</span></h3> <p><span style="font-weight: 400;">A brand selecting the Professional package, looking to Collect and Distribute ratings & reviews, has access to Bazaarvoice’s industry best practice collection templates for Post-Interaction Email and Social Sharing. Professional brands have the ability to Syndicate to the Bazaarvoice Network of Retailers for a recurring, annual fee. Content for Professional is Syndicated for the duration of the contract period and is owned by the brand. The Professional package comes with standard implementation, moderation, and email/chat support as well as enhanced CGC health reporting enabled through the Brand Activation Dashboard.</span></p> <h3 class="wp-block-heading" id="h-enterprise-2"><span style="font-weight: 400;">Enterprise</span></h3> <p><span style="font-weight: 400;">The Enterprise package allows a brand to customize their Collection and Distribution of ratings & reviews and Q&A. Enterprise brands have the ability to Syndicate to One Retailer or the Full Bazaarvoice Network of Retailers and can Respond to reviews and questions at retail for a recurring, annual fee. Content for Enterprise is Syndicated for the duration of the contract period and owned by the brand. Included in the Enterprise package are moderation, implementation, fully customizable moderation guidelines, and a fully custom account management plan including premium support and access to a dedicated Client Success Director. Brand response software is also inclusive of this tier. Enterprise brands have access to the Bazaarvoice workbench and are granted a one-time data import and unlimited data exports.</span></p> </section> </section> </div> </main> <div class="modal global-modal" id="global-modal" role="dialog" aria-label="Get Started"> <div class="modal-background js-bv-modal-close" data-target="global-modal"></div> <div class="modal-content">  <div class="modal-cta-container is-hidden-tablet"> <div class="modal-cta-button"> <h6 class="modal-cta-heading">Want to answer questions at retailer websites?</h6> <p class="modal-cta-body">Respond to consumer questions in real-time.</p> <a class="modal-cta-link" href="https://www.bazaarvoice.com/products/questions-and-answers/">Get started with Connections now</a> </div> <div class="modal-cta-button"> <h6 class="modal-cta-heading">Looking to sample and review products?</h6> <p class="modal-cta-body">Receive products from your favorite brands in exchange for honest reviews.</p> <a class="modal-cta-link" href="https://www.influenster.com/">Join our Influenster community</a> </div> </div>  <a href="#" class="global-modal-close js-bv-modal-close small-link" data-target="global-modal"> Close </a> <div class="columns modal-content-inner"> <div class="column is-12"> <div id="form"> <div class="columns global-modal-title"> <div class="column is-12"> <h4 class="global-title">Get started</h4> <p class="global-subtitle"> Tell us a little about yourself, and our sales team will be in touch shortly. </p> </div> </div> <form class="flag marketo-request-demo-form" data-form-type="demo" data-formId="2234" id="mktoForm_2234"> </form>  <div class="modal-cta-container is-hidden-mobile"> <div class="modal-cta-button"> <h6 class="modal-cta-heading">Want to answer questions at retailer websites?</h6> <p class="modal-cta-body">Respond to consumer questions in real-time.</p> <a class="modal-cta-link" href="https://www.bazaarvoice.com/products/questions-and-answers/">Get started with Connections now</a> </div> <div class="modal-cta-button"> <h6 class="modal-cta-heading">Looking to sample and review products?</h6> <p class="modal-cta-body">Receive products from your favorite brands in exchange for honest reviews.</p> <a class="modal-cta-link" href="https://www.influenster.com/">Join our Influenster community</a> </div> </div> </div> <div class="form-completed" id="form-completed-2234" style="display: none"> <h4>Thank You</h4> <p> Thank you for your interest in Bazaarvoice. 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