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Get help for your symptoms - NHS 111
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href="/Help/Browsers">Upgrade it</a> if possible.</p> </div> </div> <header class="app-header" role="banner"> <div class="nhsuk-width-container app-header__container"> <div class="app-header__logo"> <a class="app-header__link app-header__link--service " href="/" aria-label="111 online homepage"> <svg class="app-logo" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 40 16" height="40" width="100"> <path class="app-logo__background" fill="#005eb8" d="M0 0h40v16H0z"></path> <path class="app-logo__text" fill="#fff" d="M3.9 1.5h4.4l2.6 9h.1l1.8-9h3.3l-2.8 13H9l-2.7-9h-.1l-1.8 9H1.1M17.3 1.5h3.6l-1 4.9h4L25 1.5h3.5l-2.7 13h-3.5l1.1-5.6h-4.1l-1.2 5.6h-3.4M37.7 4.4c-.7-.3-1.6-.6-2.9-.6-1.4 0-2.5.2-2.5 1.3 0 1.8 5.1 1.2 5.1 5.1 0 3.6-3.3 4.5-6.4 4.5-1.3 0-2.9-.3-4-.7l.8-2.7c.7.4 2.1.7 3.2.7s2.8-.2 2.8-1.5c0-2.1-5.1-1.3-5.1-5 0-3.4 2.9-4.4 5.8-4.4 1.6 0 3.1.2 4 .6"></path> </svg> <span class="app-header__service-name">111 online</span> </a> </div> </div> </header> <main class="nhsuk-main-wrapper" id="maincontent" role="main"> <div class="nhsuk-width-container"> <input type="hidden" name="StartParameter" value="default"> <input type="hidden" name="Campaign" value=""> <input type="hidden" name="JourneyType" value="Default"> <input type="hidden" name="NhsLoginConsent" value="ConsentNotApplicable"> <input type="hidden" name="SessionId" value="6b2e9806-fb7b-4608-a3cb-6b5a61ca61b2"> <input type="hidden" name="InformantType" value="NotSpecified"> <div class="nhsuk-u-reading-width"> <h1 class="nhsuk-heading-xl app-u-large-screen-only"> <span class="nhsuk-caption-l">111 online</span> <span data-test-id="heading-text">Get help for your symptoms</span> </h1> <h1 class="nhsuk-heading-xl nhsuk-u-margin-bottom-2 app-u-small-screen-only"> 111 online </h1> <p>If you think you need medical help right now, 111 online can tell you what to do next.</p> </div> <div class="app-u-large-screen-only"> <h2 class="nhsuk-heading-l" data-test-id="homepage-subheading">I want to get:</h2> <ul class="app-signage" data-test-id='home-signage'> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='check-your-symptoms-link' href="/triage/check-your-symptoms"> help for my symptoms or injury <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='dental-help-link' href="/guided-entry/dental-help"> dental help <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='mental-health-help-link' href="/guided-entry/mental-health-help"> mental health help <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='prescription-or-medicines-link' href="/guided-entry/medicines-help"> a prescription or medicines information <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='existing-medical-condition-link' href="/guided-entry/existing-medical-help"> help with an existing medical condition <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> </ul> <div class="nhsuk-u-reading-width"> <p><a data-test-id="other-ways-to-contact-link" href="/Help/OtherWays">Other ways to contact 111 if you have a hearing problem or need help in other languages</a></p> <div class="nhsuk-expander-group"> <details class="nhsuk-details nhsuk-expander"><summary class="nhsuk-details__summary" data-event-trigger="click" data-event-value="nhs services expander"><span class="nhsuk-details__summary-text">See more NHS services</span></summary><div class="nhsuk-details__text"> <p>Find out how to access a range of NHS services, such as:</p> <ul> <li>GP appointment booking</li> <li>managing hospital referrals</li> <li>COVID-19 vaccinations</li> </ul> <div class="nhsuk-action-link "><a data-event-trigger="click" data-event-value="NHS.UK services" href="https://www.nhs.uk/nhs-services/?_id=111Website" class=" nhsuk-action-link__link"><svg class="nhsuk-icon nhsuk-icon__arrow-right-circle" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" width="36" height="36"><path d="M0 0h24v24H0z" fill="none"></path><path d="M12 2a10 10 0 0 0-9.95 9h11.64L9.74 7.05a1 1 0 0 1 1.41-1.41l5.66 5.65a1 1 0 0 1 0 1.42l-5.66 5.65a1 1 0 0 1-1.41 0 1 1 0 0 1 0-1.41L13.69 13H2.05A10 10 0 1 0 12 2z"></path></svg><span class="nhsuk-action-link__text" data-test-id="action-link-text">Find out about other NHS services on NHS.UK</span></a></div> </div></details> <details class="nhsuk-details nhsuk-expander"><summary class="nhsuk-details__summary" data-event-trigger="click" data-event-value="111 callback expander"><span class="nhsuk-details__summary-text">Waiting for a 111 callback?</span></summary><div class="nhsuk-details__text"> <p>The 111 callback service might be busy.</p> <div class="nhsuk-action-link "><a data-test-id='waiting-for-a-callback' href="https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/?_id=111Website" class=" nhsuk-action-link__link"><svg class="nhsuk-icon nhsuk-icon__arrow-right-circle" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" width="36" height="36"><path d="M0 0h24v24H0z" fill="none"></path><path d="M12 2a10 10 0 0 0-9.95 9h11.64L9.74 7.05a1 1 0 0 1 1.41-1.41l5.66 5.65a1 1 0 0 1 0 1.42l-5.66 5.65a1 1 0 0 1-1.41 0 1 1 0 0 1 0-1.41L13.69 13H2.05A10 10 0 1 0 12 2z"></path></svg><span class="nhsuk-action-link__text" data-test-id="action-link-text">Get information about 111 callbacks</span></a></div> </div></details> <details class="nhsuk-details nhsuk-expander"><summary class="nhsuk-details__summary" data-event-trigger="click" data-event-value="how 111 online works expander"><span class="nhsuk-details__summary-text">How 111 online works</span></summary><div class="nhsuk-details__text"> <p>111 online will not give you a diagnosis, but we will direct you to the best place to get help for your symptoms.</p> <p>We cannot:</p> <ul> <li>issue <a href="https://www.nhs.uk/common-health-questions/caring-carers-and-long-term-conditions/when-do-i-need-a-fit-note/?_id=111Website" data-event-trigger="click" data-event-value="how 111 online works - fit notes">fit notes</a> - you need to contact your GP surgery</li> <li>make or cancel appointments for you in other parts of the NHS</li> </ul> <p>Read about <a href="https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/how-nhs-111-online-works/?_id=111Website" data-event-trigger="click" data-event-value="how 111 online works - nhs.uk explainer page" data-test-id='how-it-works'>how 111 online works in detail</a></p> <p>NHS 111 online is available in England only.</p> <p>Get help in:</p> <ul> <li><a href="https://www.nidirect.gov.uk/campaigns/illnesses-and-conditions?_id=111Website" data-event-trigger="click" data-event-value="Help in Northern Ireland">Northern Ireland</a></li> <li><a href="https://www.nhs24.scot/?_id=111Website" data-event-trigger="click" data-event-value="Help in Scotland">Scotland</a></li> <li><a href="https://111.wales.nhs.uk/?_id=111Website" data-event-trigger="click" data-event-value="Help in Wales">Wales</a></li> </ul> </div></details> </div> </div> </div> </div> <div class="app-u-small-screen-only nhsuk-u-reading-width"> <div class="nhsuk-expander-group app-expander-group--homepage"> <details data-test-id="get-medical-help-expander" class="nhsuk-details nhsuk-expander app-u-small-screen-only app-expander--mobile-highlight"><summary class="nhsuk-details__summary" data-event-trigger="click" data-event-value="get medical help expander"><span class="nhsuk-details__summary-text">Get medical help</span></summary><div class="nhsuk-details__text"> <h2 class="nhsuk-heading-m nhsuk-u-margin-top-4">I want to get:</h2> <ul class="app-signage" data-test-id='home-signage-mobile'> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='check-your-symptoms-link-mobile' href="/triage/check-your-symptoms"> help for my symptoms or injury <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='dental-help-link-mobile' href="/guided-entry/dental-help"> dental help <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='mental-health-help-link-mobile' href="/guided-entry/mental-health-help"> mental health help <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='prescription-or-medicines-link-mobile' href="/guided-entry/medicines-help"> a prescription or medicines information <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> <li class="app-signage__item"> <a class="app-signage__link" data-test-id='existing-medical-condition-link-mobile' href="/guided-entry/existing-medical-help"> help with an existing medical condition <svg class="app-signage__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" height="24" width="24"> <path d="M15.5 12a1 1 0 0 1-.29.71l-5 5a1 1 0 0 1-1.42-1.42l4.3-4.29-4.3-4.29a1 1 0 0 1 1.42-1.42l5 5a1 1 0 0 1 .29.71z"></path> </svg> </a> </li> </ul> <p><a data-test-id="other-ways-to-contact-link-mobile" href="/Help/OtherWays">Other ways to contact 111 if you have a hearing problem or need help in other languages</a></p> </div></details> <details class="nhsuk-details nhsuk-expander"><summary class="nhsuk-details__summary" data-event-trigger="click" data-event-value="nhs services expander"><span class="nhsuk-details__summary-text">See more NHS services</span></summary><div class="nhsuk-details__text"> <p>Find out how to access a range of NHS services, such as:</p> <ul> <li>GP appointment booking</li> <li>managing hospital referrals</li> <li>COVID-19 vaccinations</li> </ul> <div class="nhsuk-action-link "><a data-event-trigger="click" data-event-value="NHS.UK services" href="https://www.nhs.uk/nhs-services/?_id=111Website" class=" nhsuk-action-link__link"><svg class="nhsuk-icon nhsuk-icon__arrow-right-circle" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" width="36" height="36"><path d="M0 0h24v24H0z" fill="none"></path><path d="M12 2a10 10 0 0 0-9.95 9h11.64L9.74 7.05a1 1 0 0 1 1.41-1.41l5.66 5.65a1 1 0 0 1 0 1.42l-5.66 5.65a1 1 0 0 1-1.41 0 1 1 0 0 1 0-1.41L13.69 13H2.05A10 10 0 1 0 12 2z"></path></svg><span class="nhsuk-action-link__text" data-test-id="action-link-text">Find out about other NHS services on NHS.UK</span></a></div> </div></details> <details class="nhsuk-details nhsuk-expander"><summary class="nhsuk-details__summary" data-event-trigger="click" data-event-value="111 callback expander"><span class="nhsuk-details__summary-text">Waiting for a 111 callback?</span></summary><div class="nhsuk-details__text"> <p>The 111 callback service might be busy.</p> <div class="nhsuk-action-link "><a data-test-id='waiting-for-a-callback-mobile' href="https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/?_id=111Website" class=" nhsuk-action-link__link"><svg class="nhsuk-icon nhsuk-icon__arrow-right-circle" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" aria-hidden="true" width="36" height="36"><path d="M0 0h24v24H0z" fill="none"></path><path d="M12 2a10 10 0 0 0-9.95 9h11.64L9.74 7.05a1 1 0 0 1 1.41-1.41l5.66 5.65a1 1 0 0 1 0 1.42l-5.66 5.65a1 1 0 0 1-1.41 0 1 1 0 0 1 0-1.41L13.69 13H2.05A10 10 0 1 0 12 2z"></path></svg><span class="nhsuk-action-link__text" data-test-id="action-link-text">Get information about 111 callbacks</span></a></div> </div></details> <details class="nhsuk-details nhsuk-expander"><summary class="nhsuk-details__summary" data-event-trigger="click" data-event-value="how 111 online works expander"><span class="nhsuk-details__summary-text">How 111 online works</span></summary><div class="nhsuk-details__text"> <p>111 online will not give you a diagnosis, but we will direct you to the best place to get help for your symptoms.</p> <p>We cannot:</p> <ul> <li>issue <a href="https://www.nhs.uk/common-health-questions/caring-carers-and-long-term-conditions/when-do-i-need-a-fit-note/?_id=111Website" data-event-trigger="click" data-event-value="how 111 online works - fit notes">fit notes</a> - you need to contact your GP surgery</li> <li>make or cancel appointments for you in other parts of the NHS</li> </ul> <p>Read about <a href="https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/how-nhs-111-online-works/?_id=111Website" data-event-trigger="click" data-event-value="how 111 online works - nhs.uk explainer page" data-test-id='how-it-works-mobile'>how 111 online works in detail</a></p> <p>NHS 111 online is available in England only.</p> <p>Get help in:</p> <ul> <li><a href="https://www.nidirect.gov.uk/campaigns/illnesses-and-conditions?_id=111Website" data-event-trigger="click" data-event-value="Help in Northern Ireland">Northern Ireland</a></li> <li><a href="https://www.nhs24.scot/?_id=111Website" data-event-trigger="click" data-event-value="Help in Scotland">Scotland</a></li> <li><a href="https://111.wales.nhs.uk/?_id=111Website" data-event-trigger="click" data-event-value="Help in Wales">Wales</a></li> </ul> </div></details> </div> </div> </main> <footer role="contentinfo"> <div class="app-footer"> <div class="nhsuk-width-container"> <div class="nhsuk-u-reading-width"> <div class="app-u-reading-width-16"> <p class="nhsuk-body-s" data-test-id="footer-cookie-link"> This website only stores the cookies that are needed to make it work. 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