CINXE.COM
Accessibility - Bureau of Household Goods and Services
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function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-64276560-9'); </script> <!-- Global site tag (gtag.js) - Google Analytics --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-69XJC6R4ER"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-69TD0KNT0F'); // statewide GA4 ID gtag('config', 'G-69XJC6R4ER'); // individual agency GA4 ID </script> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-NBQCVZC');</script> <!-- End Google Tag Manager --> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-M683DJB');</script> <!-- End Google Tag Manager --> <!-- InstanceBeginEditable name="head" --> <!-- InstanceEndEditable --> </head> <!-- possible body classes are "primary" and "two-column" --> <body class="two-column"> <header role="banner" id="header" class="global-header"> <div id="skip-to-content"><a href="#main-content">Skip to Main Content</a></div> <!-- Include Branding --> <!-- header branding --> <div class="branding"> <div class="header-cagov-logo"> <a href="https://www.ca.gov"> <span class="sr-only">CA.gov</span> <img src="https://www.dca.ca.gov/images/cagov-logo-white.svg" width="96" alt="CA.gov" aria-hidden="true" style="filter: drop-shadow(2px 4px 2px rgb(0 0 0 / 0.6)); aspect-ratio: 9/6;"> </a> </div> <div class="header-organization-banner"><a href="/"><img src="/images/bearbhfti.png" alt="Organization Title" /></a></div> </div> <!-- Include Mobile Controls --> <!-- mobile navigation controls --> <div class="mobile-controls"> <div class="mobile-control cagov-logo"> <a href="https://www.ca.gov"> <span class="sr-only">CA.gov</span> <img src="https://www.dca.ca.gov/images/cagov-logo-white.svg" width="54" alt="CA.gov" aria-hidden="true" style="aspect-ratio: 9/6;"> </a> </div> <!-- <span class="mobile-control cagov-logo"><span class="ca-gov-icon-logo" aria-hidden="false"></span></span> --> <span class="mobile-control toggle-menu"><span class="ca-gov-icon-menu" aria-hidden="true"></span><span class="sr-only">Menu</span></span> <span class="mobile-control-group mobile-header-icons"> <span class="mobile-control contact-link"><span class="ca-gov-icon-chat" aria-hidden="true"></span><span class="sr-only">Contact</span></span> <!-- Add more mobile controls here. These will be on the right side of the mobile page header section --> </span> <span class="mobile-control toggle-search"><span class="ca-gov-icon-search" aria-hidden="true"></span><span class="sr-only">Search</span></span> <span class="mobile-control-group mobile-menu-icons"> <!-- Add more mobile controls here. These will be on the top right section of the expanded mobile menu --> </span> </div> <div class="navigation-search"> <div id="head-search" class="search-container"> <!-- Include Search --> <!-- Google Suggest --> <script type="text/javascript"> document.write(unescape("%3Cscript src='" + (("https:" == document.location.protocol) ? "https://" : "http://") + "www.google.com/jsapi' type='text/javascript'%3E%3C/script%3E")); </script> <script type="text/javascript"> google.load('search', '1'); google.setOnLoadCallback(function() { google.search.CustomSearchControl.attachAutoCompletion( '001779225245372747843:0ztv0grzez8', // Step 7: Update this value with your search engine unique ID. Submit a request to the OTech Service Desk if you don't already know your unique search engine ID. document.getElementById('search_local_textfield'), 'local_form'); }); </script> <form id="local_form" action="https://cse.google.com/cse/"> <!-- the form action will be changed using javascript --> <div class="textfield-container"> <label for="search_local_textfield" accesskey="s" class="white">Search</label> <input type="text" name="q" id="search_local_textfield" class="search-textfield" size="35" autocomplete="off" /> <input type="hidden" name="cx" value="001779225245372747843:0ztv0grzez8" /> <!-- Step 7: Update this value with your search engine unique ID. Submit a request to the OTech Service Desk if you don't already know your unique search engine ID. --> <input type="hidden" name="cof" value="" /> <!-- this value will be set using javascript --> <input type="hidden" name="ie" value="UTF-8" /> <input type="hidden" name="nojs" value="1" /> </div> <div class="submit-container"> <button type="submit"><span class="ca-gov-icon-search"><span class="sr-only">Search</span></span></button> </div> </form> </div> <!-- Include Navigation --> <!-- Step 2 Select Navigation Type: Options are: megadropdown dropdown singlelevel --> <nav id="navigation" class="main-navigation dropdown off-canvas auto-highlight"> <ul id="nav_list" class="top-level-nav"> <li class="home-link nav-item"> <a href="/" class="first-level-link"><span id="nav_home_container" class="ca-gov-icon-home" aria-hidden="true"></span><span class="sr-only">Home</span></a> </li> <li class="nav-item"> <a href="/about_us/index.shtml" class="first-level-link">The Bureau</a> <div class="sub-nav"> <ul class="second-level-nav"> <li> <a href="/about_us/index.shtml#mission" class="second-level-link">Mission</a> </li> <li> <a href="/about_us/index.shtml#vision" class="second-level-link">Vision</a> </li> <li> <a href="/about_us/bear_bhfti_stratplan.pdf" class="second-level-link">Strategic Plan</a> </li> <li> <a href="/about_us/index.shtml#history" class="second-level-link">History</a> </li> <li> <a href="https://www.dca.ca.gov/about_us/leadership.shtml" class="second-level-link">DCA Leadership</a> </li> <li> <a href="/about_us/advisory_council.shtml" class="second-level-link">Advisory Council</a> </li> <li> <a href="/about_us/contact_us.shtml" class="second-level-link">Contact Us</a> </li> </ul> </div> </li> <li class="nav-item"> <a href="/bureau_activities/index.shtml" class="first-level-link">Bureau Activities</a> <div class="sub-nav"> <ul class="second-level-nav"> <li> <a href="/bureau_activities/index.shtml" class="second-level-link">Laws and Regulations</a> </li> <li> <a href="/bureau_activities/index.shtml#pending" class="second-level-link">Pending Actions and Opportunities for Public Participation</a> </li> <li> <a href="/bureau_activities/regulatory_changes.shtml" class="second-level-link">Regulatory Changes: Recent and In Progress</a> </li> <li> <a href="/about_us/meetings/index.shtml" class="second-level-link">Council Meetings</a> </li> <li> <a href="/bureau_activities/index.shtml#sunset" class="second-level-link">Sunset Review</a> </li> <li> <a href="/enforcement/index.shtml" class="second-level-link">Enforcement</a> </li> </ul> </div> </li> <li class="nav-item"> <a href="/licensee/index.shtml" class="first-level-link">Applicants and Licensees</a> </li> <li class="nav-item"> <a href="/consumers/index.shtml" class="first-level-link">Consumers</a> <div class="sub-nav with-image-md-right"> <ul class="second-level-nav"> <li> <a href="/enforcement/lookup.shtml" class="second-level-link">License Search</a> </li> </ul> </div> </li> <li class="nav-item"> <a href="/forms_pubs/index.shtml" class="first-level-link">Publications</a> </li> </ul> </nav> </div> <div class="header-decoration"></div> </header> <div id="main-content" class="main-content"> <div class="wrapper"> <main role="main" class="main-primary"> <!-- InstanceBeginEditable name="MainContent" --> <article> <h1><span class="ca-gov-icon-arrow-down"></span> Accessibility / Help Page</h1> <p>The State of California's website has been developed in compliance with Section D of the California Government Code 11135. Code 11135 requires that all electronic and information technology developed or purchased by the State of California Government is accessible to people with disabilities. There are various types of physical disabilities that impact user interaction on the web. Vision loss, hearing loss, limited manual dexterity, and cognitive disabilities are examples, with each having different means by which to access electronic information effectively. Our goal is to provide a good web experience for all visitors.</p> <h2>Accessible Features</h2> <p>Below you will find a list of some of the technology solutions we have integrated to make our website easy to navigate, fast-loading, and accessible.</p> <h2>Photographs/Images:</h2> <p>Uses Alternative Text “ALT” and/or “TITLE” attributes. ALT/TITLE attributes provide a written description of the image, which is accessible to screen readers, and it is visible when the mouse is placed over the image. This is also useful for people who have images turned off on their browser, in which case a description will display where the image used to be.</p> <h2>Keyboard Commands for:</h2> <ul> <li><a href="https://www.dca.ca.gov/about_us/kbs_edge.shtml">Microsoft Edge</a></li> <li><a href="https://www.dca.ca.gov/about_us/kbs_firefox.shtml">Firefox</a></li> <li><a href="https://www.dca.ca.gov/about_us/kbs_chrome.shtml">Chrome</a></li> <li><a href="https://www.dca.ca.gov/about_us/kbs_safari.shtml">Safari</a></li> </ul> <h2>Difficulty Accessing Material</h2> <p>If you have difficulty accessing any material on this site because of a disability, please contact us in writing, by <a href="/about_us/contact_us.shtml">email</a>, or via telephone and we will work with you to make the information available.</p> </article> <!-- InstanceEndEditable --> </main> <div class="main-secondary"> <div style="margin-top:15px;"> <div class="panel panel-standout highlight"> <div class="panel-heading"> <h2><span class="ca-gov-icon-favorite"></span> Quick Links</h2> </div> <div class="panel-body"> <ul class="list-understated"> <li><a href="/enforcement/lookup.shtml" style="color: #2F2FB9">License Search</a></li> <li><a href="/about_us/contact_us.shtml" style="color: #2F2FB9">Contact Us</a></li> <li><a href="/about_us/meetings/index.shtml" style="color: #2F2FB9">Council Meetings and Workshops</a></li> <li><a href="/consumers/index.shtml" style="color: #2F2FB9">File a Complaint</a></li> <li><a href="/enforcement/" style="color: #2F2FB9">Citations and Disciplinary Actions</a></li> <li><a href="/licensee/index.shtml" style="color: #2F2FB9">License Application</a></li> <li><a href="/webapplications/apps/renewal/index.shtml" style="color: #2F2FB9">Renew a License</a></li> <li><a href="/licensee/bear_faqs.shtml" style="color: #2F2FB9">Frequently Asked Questions, EAR</a></li> <li><a href="/licensee/bhfti_faqs.shtml" style="color: #2F2FB9">Frequently Asked Questions, HFTI</a></li> <li><a href="/licensee/hhm_faqs.shtml" style="color: #2F2FB9">Frequently Asked Questions, HHM</a></li> <li><a href="/webapplications/apps/subscribe/index.shtml" style="color: #2F2FB9">Join Our Interested Parties List</a></li> </ul> <a href="http://www.facebook.com/CalBHGS"><img src="/images/facebook.png" alt="FaceBook" /></a> <a href="https://twitter.com/CalBHGS"><img src="/images/twitter.png" alt="Twitter" /></a> <a href="https://www.linkedin.com/company/california-bureau-of-household-goods-and-services/"><img src="/images/linkedin.png" alt="LinkedIn" /></a> </div> </div> <div class="panel panel-standout"> <div class="panel-heading"> <h4><span class="ca-gov-icon-read-book"></span> Translate</h4> </div> <div class="panel-body" style="text-align: center;"> <div id="google_translate_element"></div> <script type="text/javascript"> function googleTranslateElementInit() { new google.translate.TranslateElement({pageLanguage: 'en'}, 'google_translate_element'); } </script> <script type="text/javascript" src="//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit"></script> </div> </div> <style> .goog-te-gadget { white-space: normal !important; } .goog-te-gadget span { white-space: normal !important; } </style> </div> </div> </div> </div> <!-- Global Footer --> <footer id="footer" class="global-footer"> <div style="width:30%; float:left;"> <a href="https://www.dca.ca.gov"><img class="dcaLogo" src="https://www.dca.ca.gov/images/dca_logo.png" alt="Department of Consumer Affairs" title="Department of Consumer Affairs"></a> </div> <div style="width:70%; float:left; text-align:cetner;"> <ul> <li><a href="#skip-to-content">Back to Top</a></li> <li><a href="https://www.ca.gov/legal/conditions-of-use/">Conditions of Use</a></li> <li><a href="https://www.dca.ca.gov/about_us/privacy_policy.shtml">Privacy Policy</a></li> <li><a href="/accessibility.shtml">Accessibility</a></li> <li><a href="/about_us/contact_us.shtml">Contact Us</a></li> <li><a href="/web_cert.pdf">Web Accessibility Certification</a></li> </ul> <!-- Copyright Statement --> <div class="copyright"> Copyright © <script>document.write(new Date().getFullYear())</script> State of California <a href="/accessibility.shtml"><img src="/images/disability.png" alt="disability" style="width:25px;"/></a> </div> </div> </footer> <!-- Extra Decorative Content --> <div class="decoration-last"> </div> <script src="https://cdnjs.cloudflare.com/ajax/libs/jquery/3.6.3/jquery.min.js"></script> <!-- Load jQuery from CDN with fallback to local copy --> <!--<script src="//ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js" type="text/javascript"></script>--> <script> //Fall back to local copy if no jquery found // if (typeof jQuery == 'undefined') { // document.write(unescape("%3Cscript src='/js/libs/jquery-1.11.1.min.js' type='text/javascript'%3E%3C/script%3E")); // } // $(window).on('load', function(){ $('table').removeAttr('cellspacing'); $('table').removeAttr('cellpadding'); }); </script> <!-- Load template core --> <script src="/js/cagov.core.js"></script> <script src="/js/search.js "></script> </body> <!-- InstanceEnd --> </html>