TY - JFULL AU - Tamara Djurickovic PY - 2012/8/ TI - Using Knowledge Management for Creating Knowledge Society through e-Government Services in Montenegro T2 - International Journal of Humanities and Social Sciences SP - 1780 EP - 1787 VL - 6 SN - 1307-6892 UR - https://publications.waset.org/pdf/15112 PU - World Academy of Science, Engineering and Technology NX - Open Science Index 67, 2012 N2 - The waves of eGovernment are rising very fast through almost all public administration, or at least most of the public administrations around the world, and not only the public administration, but also the entire government and all of their organization as a whole. The government uses information technology, and above all the internet or web network, to facilitate the exchange of services between government agencies and citizens, businesses, employees and other non-governmental agencies. With efficient and transparent information exchange, the information becomes accessible to the society (citizens, business, employees etc.), and as a result of these processes the society itself becomes the information society or knowledge society. This paper discusses the knowledge management for eGovernment development in significance and role. Also, the paper reviews the role of virtual communities as a knowledge management mechanism to support eGovernment in Montenegro. It explores the need for knowledge management in eGovernment, identifies knowledge management technologies, and highlights the challenges for developing countries, such as Montenegro in the implementation of eGovernment. The paper suggests that knowledge management is needed to facilitate information exchange and transaction processing with citizens, as well as to enable creation of knowledge society. ER -