Transitioning to a Successful Product Manager

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</div> </div> </div> </div> </div> </div> </div>  <div class="navbar-item nav-header-link navbar-aboutus"> <div class="navbar-item-top-level-link"> <a class="navbar-link" href="/content/portal/en/about/about-myskillsfuture.html"> <h6><span>About Us</span></h6> </a> </div> </div>  </div> </div> <div class="header-actions-holder"> <div class="d-flex align-items-center justify-content-end"> <div class="d-flex">   <div class="right-action-single-btn d-none d-lg-flex" data-bind="if : isSingPassLogin() && isLoggedIn()"> <span class="badge rounded-pill bg-danger" data-bind="html : $root.notificationsCount()"></span> <button class="sgds btn btn-link" type="button" data-bind="click : function() { $root.iconClick($root.notifications().inboxUrl, '_blank') }"> <i class="fa-regular fa-bell"></i> </button> </div> <div class="right-action-single-btn d-none d-lg-flex" data-bind="if : isSingPassLogin() && isLoggedIn()"> <span class="badge rounded-pill bg-danger" data-bind="html : $root.bookmarkResultCount()"></span> <button class="sgds btn btn-link" type="button" data-bind="click : function() { $root.iconClick($root.bookmarkResultUrl(), '_blank') }"> <i class="fa-regular fa-heart"></i> </button> </div>  <div class="right-action-single-btn" data-bind="if : isLoggedIn()"> <a class="right-action-header-profile-btn streched-link" data-bs-toggle="offcanvas" href="#offcanvasMenu" role="button"> <div class="right-action-header-profile d-flex"> <div class="right-action-header-profile-img"> <span class="material-icons-two-tone">account_circle</span> </div> <div class="right-action-header-profile-info d-none d-lg-flex"> <div> <span class="profile-name"><strong data-bind="text : $Util.shortenText(preferredName(), 20),attr:{title:preferredName()}"></strong></span>  <span class="profile-credit"><a style="white-space: nowrap;" data-bind="if : availableCredits(), attr: { href: $GLOBAL_CONSTANTS.SFC_URL.PROD }">SkillsFuture Credit</a></span> </div> </div> </div> </a> </div> <div class="right-action-header-profile d-none" data-bind="if : isLoggedIn()"> <div class="right-action-header-profile-img">  <span class="material-icons-two-tone">account_circle</span> </div> <div class="right-action-header-profile-info"> <a class="streched-link" href="#"> <span class="profile-name"><strong data-bind="text : $Util.shortenText(preferredName(), 20),attr:{title:preferredName()}"></strong></span>  <span class="profile-credit"><a style="white-space: nowrap;" data-bind="if : availableCredits(), attr: { href: $GLOBAL_CONSTANTS.SFC_URL.PROD }">SkillsFuture Credit</a></span> </a> </div> </div> <div class="offcanvas offcanvas-end" tabindex="-1" id="offcanvasMenu" aria-modal="true" role="dialog"> <div class="offcanvas-header"> <div class="d-flex flex-fill"> <div class="right-action-header-profile"> <div style="display:none" class="right-action-header-profile-img d-none"> <span class="material-icons-two-tone">account_circle</span> </div> <div class="right-action-header-profile-info"> <div> <span class="profile-name"><strong data-bind="text : $Util.shortenText(preferredName(), 20),attr:{title:preferredName()}"></strong></span>   </div> </div> </div> </div> <div class="header-actions-holder"> <div class="d-flex align-items-center"> <div class="right-action-single-btn d-lg-none" data-bind="if : isSingPassLogin() && isLoggedIn()"> <span class="badge rounded-pill bg-danger" data-bind="html : $root.notificationsCount()"></span> <button class="sgds btn btn-link" type="button" data-bind="click : function() { $root.iconClick($root.notifications().inboxUrl, '_blank') }"> <i class="fa-regular fa-bell"></i> </button> </div> <div class="right-action-single-btn d-lg-none" data-bind="if : isSingPassLogin() && isLoggedIn()"> <span class="badge rounded-pill bg-danger" data-bind="html : $root.bookmarkResultCount()"></span> <button class="sgds btn btn-link" type="button" data-bind="click : function() { $root.iconClick($root.bookmarkResultUrl(), '_blank') }"> <i class="fa-regular fa-heart"></i> </button> </div> </div> </div> <button type="button" class="btn-close" data-bs-dismiss="offcanvas" aria-label="Close"></button> </div> <div class="offcanvas-body"> <div class="offcanvas-section"> <div class="list-group">    </div> </div> </div> <div class="offcanvas-footer"> <div class="d-flex gap-3"> <a href="#" class="text-dark" onclick="window.open('/content/portal/en/header/faqs/others.html')">Help</a> <a href="#" class="text-dark" onclick="$UserLoginUtil.triggerLogout(); $UserLoginUtil.closeSideMenu();">Logout</a> </div> </div> </div>   <div class="navbar-item align-self-center btn-login-v3"> <a class="sgds btn btn-outline-primary" onclick="assignRoute(window.location.href); $UserLoginUtil.setTargetUserMsg(0);" role="button" data-bs-toggle="offcanvas" href="#offcanvasLogin"> <span>Login</span> </a> </div>  <div class="right-action-single-btn d-none d-lg-flex"> <button class="btn btn-header-search" type="button" data-bs-toggle="collapse" data-bs-target="#globalSearch" aria-label="Search MySkillsFuture website" aria-expanded="false"> <span class="sgds-icon sgds-icon-search"></span> <span class="sgds-icon sgds-icon-cross"></span> </button> </div> </div> <div class="d-lg-none"> <a aria-label="Mobile navigation menu" class="hamburger-menu" data-bs-toggle="collapse" href="#siteMainNav" role="button" aria-expanded="false"> <span class="icon-bar"></span> </a> </div> </div> </div> </div> </div> </div> <div class="breadcrumb-holder"> <div class="container-fluid"> <nav aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="/content/portal/en/index.html">Home</a></li> <li class="breadcrumb-item active" aria-current="page"><a href="/content/portal/en/career-resources/career-resources.html" onclick="CQ_Analytics.record({event:'followBreadcrumb',values: { breadcrumbPath: '/content/portal/en/career-resources/career-resources' },collect: false,options: { obj: this },componentPath: 'portal/components/content/breadcrumb_v3'})">Articles</a></li> <li class="breadcrumb-item active" aria-current="page"><a href="/content/portal/en/career-resources/career-resources/profile-stories.html" onclick="CQ_Analytics.record({event:'followBreadcrumb',values: { breadcrumbPath: '/content/portal/en/career-resources/career-resources/profile-stories' },collect: false,options: { obj: this },componentPath: 'portal/components/content/breadcrumb_v3'})">Inspiring Stories</a></li> <li class="breadcrumb-item active" aria-current="page">Article Details</li>  </ol> </nav> </div> </div> <div class="offcanvas offcanvas-end" tabindex="-1" id="offcanvasLogin" aria-modal="true" role="dialog" aria-label="Login modal"> <div class="offcanvas-header"> <div class="d-flex flex-fill"> </div> <button type="button" class="btn-close" data-bs-dismiss="offcanvas" aria-label="Close"></button> </div> <div class="offcanvas-body"> <div class="offcanvas-login-holder"> <span id="loginWoMsg"><h4 class="mb-4">Hi there! Please log in to use this e-service.</h4></span> <p class="interested d-none">Login to use the service safely and for us to pre-fill your name and contact details for the training provider to respond to you.<br/></p> <h4 id="loginWMsg" class="d-none mb-4"> </h4> <div class="singpass-v3-login"> <h3 class="h6" id="login_panel_target_user">For Singapore Citizens and Permanent Residents</h3>  <form id="individual-sp-login-form" action="/services/common/doLogin" method="post"> <input type="hidden" name="loginType" value="SP"/> <input type="hidden" name="roleNameType" value=""/> <input type="hidden" id="redirectURL" name="redirectURL" value=""/> <input type="hidden" id="isMaintainLoginSession" name="isMaintainLoginSession" value=""/> <input type="hidden" id="lgnModalwMsgisMaintainLoginSession" name="lgnModalwMsgisMaintainLoginSession" value=""/> <a rel="nofollow" href="#" class="btn btn-danger d-block text-center singpass-v3-login-btn" isDefault="yes" onclick="$UserLoginUtil.clickSingPassLogin()">Singpass</a> </form> <p class="small singpass-note">Don't have a Singpass account? Forgot your password? <a href="https://www.singpass.gov.sg/main" class="link-primary fw-bold" rel="nofollow">Click here</a></p> </div> <div class="security-liner-message"> <br/> <h3 class="h6" data-bind="html: Granite.I18n.get('security-liner-message')"></h3> </div> </div> </div> <div class="offcanvas-footer"> <div class="d-flex gap-3"> <a href="#" class="text-dark" onclick="window.open('/content/portal/en/header/faqs/others.html')">Help</a> <a href="#" class="text-dark skipButton d-none" data-bs-dismiss="offcanvas">Skip</a> </div> </div> </div>   <div id="Alert_PopupPanel" style="display:none;" class="modal fade"> <div class="Closebtn_PopupPanel"></div> <div class="contentblock"> <div class="message">Place your text here</div> <div class="ActionPanel"> <button class="btn btn_bigorange confirmButton" type="button">OK</button> <a href="#" class="btn btn_bigorange confirmLink" style="display:none;" type="button">OK</a> <button class="btn btn_bigorange cancelButton" type="button">Cancel</button> </div> </div> </div>   <div id="Common_PopupPanel" style="display:none;" class="modal fade"> <div class="Closebtn_PopupPanel"></div> <div class="contentblock"> <div class="message"></div> <div class="ctabox"> <button class="ctabtn small confirmButton" type="button"></button> <a rel="nofollow" href="#" class="btn btn_bigorange confirmLink" style="display:none;" type="button"></a> <button class="ctabtn small cancelButton" type="button"></button> </div> </div> </div>  <div class="modal fade" id="Common_Bootstrap_Modal_Popup" tabindex="-1" aria-hidden="true"> <div class="modal-dialog modal-dialog-centered"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Close"></button> </div> <div class="modal-body"> <div class="general-message-holder"> <div> <div class="card"> <div class="card-body"> <div id="popup-icon-holder" class="message-icon mb-4"> </div> <h3 id="popup-content" class="mb-4"></h3> <div class="btn-holder justify-content-center"> <button data-bs-dismiss="modal" id="popup-btn-2" type="button" class="btn btn-outline-dark"></button> <button data-bs-dismiss="modal" id="popup-btn-1" type="button" class="btn btn-primary"></button>  </div> </div> </div> </div> </div> </div> <div class="modal-footer"> <button type="button" class="btn btn-secondary d-none" data-bs-dismiss="modal">Close</button> </div> </div> </div> </div>  <div class="modal fade" id="Common_Bootstrap_XL_Modal_Popup" tabindex="-1" aria-hidden="true"> <div class="modal-dialog modal-xl modal-dialog-centered"> <div class="modal-content"> <div class="modal-header"> <h5 class="modal-title"></h5> <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Close"></button> </div> <div class="modal-body"> </div> <div class="modal-footer"> <div class="btn-holder"> <button data-bs-dismiss="modal" id="popup-btn-2" type="button" class="btn btn-outline-dark"></button> <button data-bs-dismiss="modal" id="popup-btn-1" type="button" class="btn btn-primary"></button> </div> </div> </div> </div> </div>  <div class="modal fade" id="infoModal" tabindex="-1" aria-hidden="true"> <div class="modal-dialog modal-lg modal-fluid modal-dialog-centered"> <div class="modal-content"> <div class="modal-header border-0">  <button type="button" class="btn-close my-1" data-bs-dismiss="modal" aria-label="Close"></button> </div> <div class="modal-body p-4"> <div class="general-message-holder"> <div> <div class="card"> <div class="card-body"> <h3 class="mb-3 fw-normal"></h3> <p></p> <br/> <div class="btn-holder justify-content-center"> <button type="button" data-bs-dismiss="modal" id="popup-btn-2" class="btn btn-outline-dark">No</button> <button type="button" data-bs-dismiss="modal" id="popup-btn-1" class="btn btn-primary">Yes</button> </div> </div> </div> </div> </div> </div> <div class="modal-footer border-0"></div> </div> </div> </div> <div id="duplicate_session_popup_modal" data-keyboard="false" data-backdrop="static" aria-hidden="true" class="modal fade duplicateSessionPopupModal" tabindex="-1" role="dialog"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <h4 class="modal-title" style="text-align: center;">Duplicate Sessions</h4> </div> <div class="modal-body"> <div id="duplicate_session_container" style="text-align: center;"> <span>Another login session has been detected. If you continue, the previous session will be removed.</span> <br/><br/> <span>Do you want to continue?</span> </div> <div class="duplicateSessionContainer" style="text-align: center;margin-top: 23px;"> <a rel="nofollow" href="#" id="duplicate_session_popup_modal_yes_buttton" class="ctabtn tiffany">Yes</a> <a rel="nofollow" href="#" id="duplicate_session_popup_modal_logout_buttton" class="ctabtn tiffany">Logout</a> </div> </div> </div> </div> </div>  <div class="header-alert-holder d-none" id="networkDisconnectionMessageBoxV3"> <style> .networkDisconnectionPlaceholder.alert.alert-dark.fade.show { display: flex !important; opacity: 1; } .networkDisconnectionPlaceholder.alert.alert-dark.fade.show.close { display: none !important; } #networkDisconnectionMessageBoxV3 { position: relative; z-index: -1; } </style> <div class="networkDisconnectionPlaceholder alert alert-dark fade show" role="alert" style=""> <div class="alert-message flex-fill"> <i class="bi bi-exclamation-circle-fill"></i> <span id="networkDisconnectionMessage">No network connection. Reconnect to keep the browsing going.</span> </div> <button type="button" class="btn-close" aria-label="Close" onclick="closeNetworkMessageBox()"> <i class="bi bi-x"></i> </button> </div> </div> <script> function openNetworkMessageBox() { $('#networkDisconnectionMessageBoxV3').addClass('d-block'); $('#networkDisconnectionMessageBoxV3').removeClass('d-none'); } function closeNetworkMessageBox() { $('#networkDisconnectionMessageBoxV3').removeClass('d-block'); $('#networkDisconnectionMessageBoxV3').addClass('d-none'); }; function initializeDetection() { console.log('initializeDetection....'); window.addEventListener("offline", function (event) { console.log('status: network is disconnected at ', new Date()); openNetworkMessageBox(); $(window).trigger('resize'); }) window.addEventListener("online", function (event) { console.log('status: network is connected at ', new Date()); closeNetworkMessageBox(); $(window).trigger('resize'); }) if (!navigator.onLine) openNetworkMessageBox(); else closeNetworkMessageBox(); } $(document).ready(function () { initializeDetection(); }) </script> <div class="site-action-holder"> <a rel="nofollow" href="#" class="back-top cd-top shadow"> <div><span class="material-symbols-outlined">vertical_align_top</span></div> </a> </div> </header> <div class="coverall"></div> <script> // Populate Header var populateHeaderMenuViewModel = new PopulateHeaderMenuViewModel(); populateHeaderMenuViewModel.renderHeaderMenu_v3(); </script> <div class="modal fade" id="loginTempSingPassModal" tabindex="-1" style="z-index:9999998; margin-top: 10%; padding-top: 45px;" role="dialog" data-type="0"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-bs-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" style="text-align: center">Login</h4> </div> <div class="modal-body"> <form id="sing-pass-login-form"> <input type="hidden" name="redirectURL" value=""/> <input type="hidden" id="isMaintainLoginSession" name="isMaintainLoginSession" value="false"/> <h2 class="form-signin-heading"></h2> <div class="form-group row"> <label for="inputUser" class="col-sm-2 col-form-label">User Id</label> <div class="col-sm-10"> <input class="form-control" type="text" name="userId" id="inputUser" placeholder="User ID" autocomplete="off" autofocus/> <div id="ERROR-userid" class="help-block with-errors hidden"> <ul class="list-unstyled"> <li></li> </ul> </div> </div> </div> <div class="form-group row"> <label for="inputPassword" class="col-sm-2 col-form-label">Password</label> <div class="col-sm-10"> <input type="password" class="form-control" id="inputPassword" name="userPwd" placeholder="Password" autocomplete="off" autofocus/> <div id="ERROR-password" class="help-block with-errors hidden"> <ul class="list-unstyled"> <li></li> </ul> </div> </div> </div> <div class="form-group row "> <div class="col-sm-10" style="float: right;text-align: left"> <input class="form-control" type="hidden" name="userType" id="userType" value="SP"/> </div> </div> <div class="form-group row"> <label class="col-sm-2 col-form-label"></label> <div class="col-sm-10"> <div id="ERROR-loginError" class="help-block with-errors hidden"> <ul class="list-unstyled"> <li></li> </ul> </div> </div> </div> <div class="theme1 form-group aligncenter"> <a rel="nofollow" href="#" id="button-submit-login-sing-pass" class="ctabtn" style="background-color: #5aacb4;">Sign in</a> <a rel="nofollow" href="#" class="ctabtn" data-bs-dismiss="modal" onclick="clearInput()" style="background-color: #5aacb4;">Cancel</a> <a href="javascript:loginWithTempCorpass('TP');" class="ctabtn" style="background-color: #5aacb4;">Corp Pass Login</a> </div> </form> </div> </div> </div> </div> <script> var serializeFormJSON = function(formObj) { var o = {}; var a = formObj.serializeArray(); $.each(a, function() { if (o[this.name]) { if (!o[this.name].push) { o[this.name] = [o[this.name]]; } o[this.name].push(this.value || ''); } else { o[this.name] = this.value || ''; } }); return o; } $("#button-submit-login-sing-pass").click(function() { var postLoginURLredirect = document.getElementById('sing-pass-login-form').redirectURL.value; if (!postLoginURLredirect) { document.getElementById('sing-pass-login-form').redirectURL.value = window.location.href ; } if(validateLoginForm()){ var formData = serializeFormJSON($("#sing-pass-login-form")); $.ajax({ type: "POST", url: "/services/common/spcplogin-temp", cache: false, data: formData, success: function(rawData) { var result = rawData; if (typeof rawData === 'string') { try { result = JSON.parse(rawData); } catch(e) { // invalid json } } if (result.status) { $('#ERROR-loginError').addClass('hidden'); $('#ERROR-loginError').html(''); if (result.statusCode == 1 || result.statusCode == 17) { $.cookie.defaults = { path: '/content/portal/en/' }; var url = checkAssignedRoute(); if (url == "") { window.location.href = '/content/portal/en/index.html'; } else { // tracking SN login link to MySF account if ($SessionStorage.get('loginFormId')) { WorkforceAnalytics.Common.trackingSocialLoginLinkAndUnLinkMSF($SessionStorage.get('loginFormId'),'link','success'); $SessionStorage.remove('loginFormId'); } window.location.href = url; } } else if (result.statusCode == 3) { $.cookie.defaults = { path: '/content/portal/en/' }; //Should let filter to identify window.location.href = '/content/portal/en/index.html'; // url is registration page, social acc didn't link to singpass // tracking SN login link to MySF account if ($SessionStorage.get('loginFormId')) { WorkforceAnalytics.Common.trackingSocialLoginLinkAndUnLinkMSF($SessionStorage.get('loginFormId'),'link','failure'); $SessionStorage.remove('loginFormId'); } } else if (result.statusCode == 0 || result.statusCode == 4 || result.statusCode == 6) { window.location.href='/services/common/doLogout?redirectURL=/content/portal/en/index.html?loginStatus=' + result.statusCode; } else if (result.statusCode == 14) { window.location.href=PortalConstants.URL.EASY_LOGIN; } } else if (!result.status) { $('#ERROR-loginError').removeClass('hidden'); $('#ERROR-loginError').html(result.message); } localStorage.removeItem("isPostJobs"); } });} }); function validateLoginForm(){ var isValidUser = true; var isValidPassword = true; var isValidUEN=true; var isValidRoles=true; var form=$("#sing-pass-login-form"); if(form.find('input#inputUser').val().trim().length == 0){ isValidUser = false; form.find('input#inputUser').focus(); $('#ERROR-userid ul li').html('User ID field cannot be empty'); $('#ERROR-userid').removeClass('hidden'); } else{ $('#ERROR-userid').addClass('hidden'); $('#ERROR-userid ul li').html(''); } if(form.find('input#inputPassword').val().trim().length == 0){ isValidPassword = false; form.find('input#inputPassword').focus(); $('#ERROR-password ul li').html('Password field cannot be empty'); $('#ERROR-password').removeClass('hidden'); } else{ $('#ERROR-password').addClass('hidden'); $('#ERROR-password ul li').html(''); } if(isValidUser && isValidPassword){ $('#ERROR-loginError').html(''); return true; } return false; } function loginWithTempCorpass(roleNameType){ console.log('temp sing') $('#login_popup_modal').modal('hide'); $('#loginTempSingPassModal').modal('hide'); $('#loginModal_corpass').modal('show'); document.getElementById('corp-pass-login-form').roleNameType.value = roleNameType; } function loginWithTempSingpass(){ $('#login_popup_modal').modal('hide'); $('#loginTempSingPassModal').modal('show'); // window.location = LoginUtils.LOGIN_SP_URL; } </script> <style> .changetextsize_box{ display:none; } </style> <div class="modal fade" id="loginModal_corpass" tabindex="-1" style="z-index:9999999; margin-top: 8%; padding-top: 98px;" role="dialog" data-type="0"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-bs-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="modal-title" style="text-align: center">Corp Pass Login</h4> </div> <div class="modal-body"> <form id="corp-pass-login-form"> <input type="hidden" name="roleNameType" value=""/> <input type="hidden" name="redirectURL" value=""/> <h2 class="form-signin-heading"></h2> <div class="form-group row"> <label for="inputUser" class="col-sm-2 col-form-label">UEN</label> <div class="col-sm-10"> <input class="form-control" type="text" name="uen" id="inputUEN" placeholder="UEN Number" autofocus/> <div id="ERROR-uen" class="help-block with-errors hidden"> <ul class="list-unstyled"> <li></li> </ul> </div> </div> </div> <div class="form-group row"> <label for="inputUser" class="col-sm-2 col-form-label">User Id</label> <div class="col-sm-10"> <input class="form-control" type="text" name="userId" id="inputUser" placeholder="User ID" autofocus autocomplete="off"/> <div id="ERROR-userid" class="help-block with-errors hidden"> <ul class="list-unstyled"> <li></li> </ul> </div> </div> </div> <div class="form-group row"> <label for="inputPassword" class="col-sm-2 col-form-label">Password</label> <div class="col-sm-10"> <input type="password" class="form-control" id="inputPassword" name="userPwd" placeholder="Password" autocomplete="off" autofocus/> <div id="ERROR-password" class="help-block with-errors hidden"> <ul class="list-unstyled"> <li></li> </ul> </div> </div> </div> <div class="form-group row"> <label for="tpCode" class="col-sm-2 col-form-label">TP Code</label> <div class="col-sm-10"> <input type="text" class="form-control" id="tpCode" name="tpCode" placeholder="TP Code" autocomplete="off" autofocus/> </div> </div> <div class="form-group row"> <label for="roles" class="col-sm-2 col-form-label">Roles</label> <div class="col-sm-10"> <ul class="roles"> <li style=" display: inline-block;"><input type="checkbox" name="roleName" id="tp_admin" value="TP_ADMIN" style="display: inline;"/><label for="tp_admin_label">  TP Admin     </label></li> <li style="display: inline-block;"><input type="checkbox" name="roleName" id="job_admin" value="JOBSBANK_ADMIN" style=" display: inline;"/><label for="job_admin_label">  Job Admin    </label></li> <li style="display: inline-block;"><input type="checkbox" name="roleName" id="course_admin" value="COURSE_ADMIN" style="display: inline;"/><label for="course_admin_label">  Course Admin</input></label></li> <li style="display: inline-block;"><input type="checkbox" name="isForeignEntity" id="isForeignEntity" value="true" style="display: inline;"/><label for="course_admin_label">  isForeignEntity</input></label></li> <li style="display: inline-block;"><input type="checkbox" name="isNonSingpassHolder" id="isNonSingpassHolder" value="true" style="display: inline;"/><label for="course_admin_label">  isNonSingpassHolder</input></label></li> </ul> <div id="ERROR-roles" class="help-block with-errors hidden"> <ul class="list-unstyled"> <li></li> </ul> </div> </div> </div> <div class="form-group row "> <div class="col-sm-10" style="float: right;text-align: left"> <input class="form-control" type="hidden" name="userType" id="userType" value="CP"/> </div> </div>  <div class="form-group row"> <label class="col-sm-2 col-form-label"></label> <div class="col-sm-10"> <div id="ERROR-loginError" class="help-block with-errors hidden"> <ul class="list-unstyled"> <li></li> </ul> </div> </div> </div> <div class="theme1 form-group aligncenter"> <a rel="nofollow" href="#" id="button-submit-login-corp-pass" onclick="$UserLoginUtil.corpPassLogin()" class="ctabtn" style="background-color: #5aacb4;">Sign in</a> <a rel="nofollow" href="#" class="ctabtn" data-bs-dismiss="modal" style="background-color: #5aacb4;">Cancel</a> </div> </form> </div> </div> </div> </div> <script src="/etc/clientlibs/msf/core-base/V3-ui.min.js"></script> <main class="theme1 landingpagestyle CareerTipsArticle articleDetailsV3" id="CareerTips"> <div class="separator"><div class="detail_sectioncontent msf_template_separator"> </div> </div> <div class="article_container"> <div> <div class="container sectioncontent listing_container DetailsPageStyle landingpagestyle"> <div class="row aroundmyskillsfuture_container"> <div class="col-xs-12"> <div class="columncontrol"> <div></div> <div class="row"> <div class="col-sm-8"> <div class="page_title"> <div class="article-header-v3 detail_sectioncontent first withseparator"> <a href="/content/portal/en/career-resources/career-resources/profile-stories.html"> <div class="badge rounded-pill text-bg-primary genre">Inspiring Stories</div> </a> <h1 class="article_title">Transitioning to a Successful Product Manager</h1> <p class="name suptext">Published by: SkillsFuture Singapore </p> </div> </div> <div class="image parbase"> <div class="article-page-image"> <img src="/content/portal/en/career-resources/career-resources/profile-stories/Transitioning_to_a_Successful_Product_Manager/jcr:content/par/article_container_757027542/par-article-container/columncontrol/col-8-4-1/image.img.jpg/1712823603114.jpg" alt title="Transitioning to a Successful Product Manager " width="1600" height="1200" class="cq-dd-image" data-emptytext="Image"/></div> <small>Photo credit to Will Lin</small> </div> <div class="generic-text text parbase"><div class="detail_sectioncontent block" }> <div class="content"><p><br /> ‘What you say No to is as important as what you say Yes to’, a guiding principle that has served Will Lin Zhi Xun well, a GovTech Product Manager who has amassed a wealth of experience in distinguishing successful products from unsuccessful ones.</p> <p>The role of a Product Manager entails bringing products to the market. This requires a deep understanding of the target audience, market needs and the entire process of design to development, marketing and pricing. These are inexact science that requires both risk taking and calculated planning.</p> <p>Take for instance, an online tool designed for the public sector—this requires someone who is familiar with existing processes; while a new product for medical professionals requires someone well versed with the healthcare industry.</p> </div> </div> </div> <div class="sub_header parbase"> <div class="detail_sectioncontent block"> <div class="headerbar">   <h2 class='blue'>A Product Manager’s Role in the Tech Sector </h2> </div> </div> </div> <div class="image parbase"> <div class="article-page-image"> <img src="/content/portal/en/career-resources/career-resources/profile-stories/Transitioning_to_a_Successful_Product_Manager/jcr:content/par/article_container_757027542/par-article-container/columncontrol/col-8-4-1/image_596745521.img.jpg/1712824146947.jpg" alt="Will Lin at GovTech" class="cq-dd-image" data-emptytext="Image"/></div> <small>Photo credit to Will Lin</small> </div> <div class="generic-text text parbase"><div class="detail_sectioncontent block" }> <div class="content"><p> </p> <p>Prior to becoming a product manager at GovTech, Will held positions in banking and finance and consultancy in the private sector. When he joined the public sector at Enterprise Singapore, he was supporting grants administration before his interest in product development led him to his secondment in this area. While new to this role, he was quick to learn on the job while picking up skills through training on business analysis, agile delivery, scrum master, product owner and agile coaching.</p> <p>Will says, “As a product manager, you may be asked to work on a new or unfamiliar system. In order to chart out a proper product roadmap, you will need to learn how to engage with the product developers, internal stakeholders and the end users in order to understand what is truly important.”</p> <p>“In fact, there is no real start and end date to launching a new product – there is no turnkey. A product can be launched today, but it will go through an iterative process and tweaked later as you understand your customers better and grow your market while continuing to enhance the product to better serve your users and increase revenue streams. There is no end to this process, especially in the tech sector, such as for AI products, where things are evolving very fast. Hence, I work closely with software engineers when I want to launch new tech products. The timeline from idea conception to launch can be as short as three months.”</p> <p>Product managers don’t need to be experts or specialists in their industries. For instance, in his job, Will is not required to be as skilled in coding as a software engineer. What you must have is an appreciation for how technology works, be it software architecture or large language modelling, and also a structured way of thinking. “To be a product manager, you must be skilled in systems thinking. Product managers come from all works of life. Generally, those who work with systems, or those who have worked in operations or finance can find themselves suitable for this role.”</p> </div> </div> </div> <div class="sub_header parbase"> <div class="detail_sectioncontent block"> <div class="headerbar">   <h2 class='blue'>Qualities For A Product Manager </h2> </div> </div> </div> <div class="image parbase"> <div class="article-page-image"> <img src="/content/portal/en/career-resources/career-resources/profile-stories/Transitioning_to_a_Successful_Product_Manager/jcr:content/par/article_container_757027542/par-article-container/columncontrol/col-8-4-1/image_898789067.img.jpg/1712823792545.jpg" alt="Will and his GovTech team at work. Photo credit to Will Lin." class="cq-dd-image" data-emptytext="Image"/></div> <small>Will and his GovTech team at work. Photo credit to Will Lin.</small> </div> <div class="generic-text text parbase"><div class="detail_sectioncontent block" }> <div class="content"><p><br /> To succeed as a product manager, one must understand the product’s purpose well, collaborate with UX designers, understand the timeline, assess financial viability and work closely with engineers to build the product.</p> <p>In addition to core skills such as stakeholder management and facilitation, product managers must also stay abreast of best practices. Meanwhile, identifying key product features that delight customers is also crucial, as exemplified by the transformative impact of the Business Grants Portal spearheaded by Will. “An example is the business grants portal I was working on seven years ago. This allowed anyone who wanted to apply for a business grant to easily apply through the portal, which changed the way we supported businesses operating in Singapore. At that time, every two weeks, the portal would undergo incremental enhancements to improve the user experience of businesses through auto-form filling when applying for grants. Now we are focusing on how to get the applications processed more efficiently so that businesses can get the support they need faster.”</p> <p>As for other qualities required for this role, Will says, “You must know what your product vision is and understand the capabilities of your team. Arm yourself with core skills such as stakeholder management, systems thinking, facilitation and build a good knowledge base of product management tools and concepts, such as prioritisation frameworks and the Lean Value Tree (LVT) approach. Be open and communicative as the role involves lots of discussions with engineers.</p> <p>“And know what you are betting on in order to make your product a success. This means having the gumption to make decisions to invest time and money on a new product or feature, based on an unknown future, with a focus on making your customers happy.”</p> </div> </div> </div> <div class="sub_header parbase"> <div class="detail_sectioncontent block"> <div class="headerbar">   <h2 class='blue'>Words of Wisdom </h2> </div> </div> </div> <div class="image parbase"> <div class="article-page-image"> <img src="/content/portal/en/career-resources/career-resources/profile-stories/Transitioning_to_a_Successful_Product_Manager/jcr:content/par/article_container_757027542/par-article-container/columncontrol/col-8-4-1/image_756915927.img.jpg/1712823903950.jpg" alt class="cq-dd-image" data-emptytext="Image"/></div> <small>Stock image</small> </div> <div class="generic-text text parbase"><div class="detail_sectioncontent block" }> <div class="content"><p> </p> <p>Will finds fulfilment in building new products, rolling them to the market and seeing people use them – his job has a direct and tangible impact on his customers. That said, exercising prudence is as important as having business acumen. “As a product manager, you may want to build a lot of things, but what you say No to is as important as what you say Yes to. What you decide not to build is as important as what you decide to build.”<br /> </p> </div> </div> </div> <div class="image parbase"> <div class="article-page-image"> <img src="/content/portal/en/career-resources/career-resources/profile-stories/Transitioning_to_a_Successful_Product_Manager/jcr:content/par/article_container_757027542/par-article-container/columncontrol/col-8-4-1/image_422631763.img.jpg/1712824032419.jpg" alt="SCS About Us" class="cq-dd-image" data-emptytext="Image"/></div> </div> <div class="generic-text text parbase"><div class="detail_sectioncontent block" }> <div class="content"><p><br /> Keen to keep up to pace on a continuous and fulfilling learning journey as a tech professional? Click <a href="https://www.scs.org.sg/membership">here</a> to join SCS.</p> <h3><b>SCS’s role as SkillsFuture Singapore’s Skills Development Partner</b></h3> <p>As one of SkillsFuture Singapore’s Skills Development Partners, SCS identifies essential sectoral skills through interactions with industry professionals. SCS seamlessly integrates skills development with the continuous enterprise transformation and job redesign within the sector, assisting companies in recognising and valuing employees’ skill acquisition and mastery more effectively.</p> <p>Interested in enhancing your product management skills? Explore the Joint NUS-ISS and Singapore Computer Society <a href="https://www.iss.nus.edu.sg/executive-education/course/detail/managing-digital--products/digital-products-platforms" title="https://www.iss.nus.edu.sg/executive-education/course/detail/managing-digital--products/digital-products-platforms">Certification Programme in Managing Digital Products</a>. </p> </div> </div> </div> <div class="generic-text text parbase"><div class="detail_sectioncontent block" }> <div class="content"><p> </p> <p><a href="https://www.myskillsfuture.gov.sg/content/portal/en/individual/profile.html">Login and update</a> your Profile page to receive personalised updates, course recommendations and other news.</p> </div> </div> </div> </div> <div class="col-sm-4"> <div class="most_viewed_articles parbase"> <h2 class="tiffany">Latest Articles</h2>  <div class="itemset2"> <div class="icon"><img src="/etc/clientlibs/msf/common/batch8d/images/homepage_icon_articles.png"/></div> <div class="contentblock"> <a 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