IT and internet industry - Office for National Statistics

<!DOCTYPE html> <html lang="en"> <head> <title>IT and internet industry - Office for National Statistics</title> <meta charset="utf-8" /> <meta content="width=device-width,initial-scale=1.0,user-scalable=1" name="viewport"> <meta name="theme-color" content="#58595B"> <meta name="apple-mobile-web-app-status-bar-style" content="#58595B"> <meta name="description" content="Internet sales by businesses in the UK (total value and as a percentage of all retail sales) and the percentage of businesses that have a website and broadband connection. 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class="breadcrumb-neutral__link" href="/" >Home</a> </li> <li class="breadcrumb-neutral__item"> <a class="breadcrumb-neutral__link" href="/businessindustryandtrade" >Business, industry and trade</a> </li> <li class="breadcrumb__item"> IT and internet industry </li> </ol> </div> </nav> </div> </div> </div> </div> <main id="main" role="main" tabindex="-1"> <div class="page-neutral-intro background--gallery"> <div class="wrapper"> <div class="col-wrap"> <div class="col"> <div class="col col--md-47 col--lg-48"> <h1 class="page-neutral-intro__title margin-top--1"> IT and internet industry </h1> <p class="page-neutral-intro__content margin-bottom--3">Internet sales by businesses in the UK (total value and as a percentage of all retail sales) and the percentage of businesses that have a website and broadband connection. These figures indicate the importance of the internet to UK businesses.</p> </div> </div> </div> </div> <div class="nav-secondary-wrap"> <div class="wrapper"> <div class="col-wrap"> <nav aria-label="On this page"> <div class="nav-secondary nav-secondary--border-right-lg col col--lg-half"> <h2 class="nav-secondary__title">On this page:</h2> <ul class="nav-secondary__list"> <li class="nav-secondary__item"><a href="#datasets" class="js-scroll">Dataset</a> </li> <li class="nav-secondary__item"><a href="#publications" class="js-scroll">Publications</a></li> <li class="nav-secondary__item"><a href="#methodology" class="js-scroll">Methodology</a></li> </ul> </div> </nav> <nav aria-label="Related content"> <div class="nav-secondary col col--lg-half"> <h2 class="nav-secondary__title">View all content related to this topic:</h2> <ul class="nav-secondary__list"> <li class="nav-secondary__item"><a href="/businessindustryandtrade/itandinternetindustry/datalist">All data</a></li> <li class="nav-secondary__item"><a href="/businessindustryandtrade/itandinternetindustry/publications">All publications</a></li> </ul> </div> </nav> </div> </div> </div> </div> <div class="page-content"> <div class="padding-bottom-sm--2 padding-bottom-md--4"> <section class="wrapper"> <h2>Spotlight</h2> <div class="flex stretch flex-wrap-wrap content-space-between margin-bottom--2"> <div class="col--md-half col--lg-half margin-bottom--2 flex-col"> <div class="background--gallery margin-top-md--1 margin-bottom-md--2 js-hover-click"> <div class="background--abbey height-sm--35 height-md--26 height-lg--35 overflow--hidden"> <img src="//cdn.ons.gov.uk/assets/images/latest-publications.png" class="width-md--23 width-lg--29 height-md--26 height-lg--35" alt="" /> </div> <div class="box__content padding-top-sm--2 padding-right-sm--1 padding-bottom-sm--2 padding-left-sm--1 padding-top-md--2 padding-right-md--1 padding-bottom-md--2 padding-left-md--1"> <h3> <a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/bulletins/internetusers/2020"> Internet users, UK: 2020 </a> </h3> <h4>What's in the bulletin?</h4> <ul> <li>92% of adults in the UK were recent internet users in 2020, up from 91% in 2019.</li> <li>Almost all adults aged 16 to 44 years in the UK were recent internet users (99%), compared with 54% of adults aged 75 years and over.</li> <li>While there has been little change in internet use for adults aged 16 to 44 years in recent years, the proportion of those aged 75 years and over who are recent internet users nearly doubled since 2013, from 29%, to 54% in 2020.</li> </ul> </div> <div class="background--gallery box__content height--7 border-top--iron-sm border-top--iron-md padding-top-sm--1 padding-left-sm--1 padding-top-md--1 padding-left-md--1"> <a href="" class="block"> Read this statistical bulletin </a> </div> </div> <a href="#publications" class="btn btn--primary btn--full-width margin-top--2 js-scroll">More publications</a> </div> <div class="col--md-half col--lg-half margin-bottom--2 flex-col"> <div class="background--gallery margin-top-md--1 margin-bottom-md--2 js-hover-click"> <div class="background--abbey height-sm--35 height-md--26 height-lg--35 overflow--hidden"> <img src="//cdn.ons.gov.uk/assets/images/latest-publications.png" class="width-md--23 width-lg--29 height-md--26 height-lg--35" alt="" /> </div> <div class="box__content padding-top-sm--2 padding-right-sm--1 padding-bottom-sm--2 padding-left-sm--1 padding-top-md--2 padding-right-md--1 padding-bottom-md--2 padding-left-md--1"> <h3> <a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/bulletins/ecommerceandictactivity/2019"> E-commerce and ICT activity, UK: 2019 </a> </h3> <h4>What's in the bulletin?</h4> <ul> <li>In 2019, e-commerce sales by businesses in the UK non-financial sector with 10 or more employees were 拢668.9 billion, rising from 拢639.7 billion in 2018.</li> <li>These e-commerce sales comprised electronic data interchange (EDI) sales of 拢334.0 billion and website sales of 拢334.9 billion in 2019; while websales have more than trebled since the 2009 value of 拢110.6 billion, EDI sales have shown lower growth, rising just over a quarter from 拢264.5 billion in 2009. </li> <li>E-commerce sales were dominated by businesses with 1000 or more employees; their sales of 拢368.5 billion were more than half the total value of sales by all businesses with 10 or more employees (拢668.9 billion). </li> </ul> </div> <div class="background--gallery box__content height--7 border-top--iron-sm border-top--iron-md padding-top-sm--1 padding-left-sm--1 padding-top-md--1 padding-left-md--1"> <a href="" class="block"> Read this statistical bulletin </a> </div> </div> <a href="#publications" class="btn btn--primary btn--full-width margin-top--2 js-scroll">More publications</a> </div> </div> <a class="underline-link" href="#main">Back to top</a> </section> </div> <div class="padding-bottom-sm--2 padding-bottom-md--4"> <section> <div class="wrapper"> <h2 id="datasets">Datasets related to <span class="lowercase">IT and internet industry</span></h2> <ul class="list--neutral margin-top--half"> <li class="background--gallery flush-col padding-top--2 padding-bottom--4 padding-left--1 js-hover-click"> <div class="box__content"> <h3 class="font-size--h4"> <a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/datasets/internetusers"> Internet users </a> </h3> <p class="flush">Internet use in the UK annual estimates by age, sex, disability, ethnic group, economic activity and geographical location, including confidence intervals. </p> </div> <li class="background--gallery flush-col padding-top--2 padding-bottom--4 padding-left--1 js-hover-click"> <div class="box__content"> <h3 class="font-size--h4"> <a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/datasets/ictactivityofukbusinessesecommerceandictactivity"> E-commerce and ICT activity </a> </h3> <p class="flush">Use of information and communication technology (ICT) and e-commerce activity by UK businesses. Annual data on e-commerce sales and how businesses are using the internet.</p> </div> <li class="background--gallery flush-col padding-top--2 padding-bottom--4 padding-left--1 js-hover-click"> <div class="box__content"> <h3 class="font-size--h4"> <a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/datasets/ictactivityofukbusinessesvaluesofecommercesales"> Values of e-commerce sales: historic data </a> </h3> <p class="flush">Historical annual data (2008 to 2010) on values of sales and purchases using information and communication technology. </p> </div> <li class="background--gallery flush-col padding-top--2 padding-bottom--4 padding-left--1 js-hover-click"> <div class="box__content"> <h3 class="font-size--h4"> <a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/datasets/ictactivityofukbusinessesemployeesuseofcomputersandtheinternet"> Employees' use of computers and the internet: historic data </a> </h3> <p class="flush">Historical annual data (2006 to 2010) on employees using computers and the internet for work in the UK.</p> </div> <li class="background--gallery flush-col padding-top--2 padding-bottom--4 padding-left--1 js-hover-click"> <div class="box__content"> <h3 class="font-size--h4"> <a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/datasets/ictactivityofukbusinessesbusinessesuseoficts"> Businesses' use of ICT: historic data </a> </h3> <p class="flush">Historical annual data (2006 to 2010) on UK businesses with e-commerce sales and information and communication technology purchases by size, location and industrial sector, type of connection and maximum speed. </p> </div> </ul> <a href="/businessindustryandtrade/itandinternetindustry/datalist?filter=datasets" class="btn btn--primary btn--full-width margin-bottom--2">View all datasets related to IT and internet industry</a> <a class="underline-link" href="#main">Back to top</a> </div> </section> </div> <div class="background--gallery padding-bottom-sm--2 padding-bottom-md--4"> <section> <div class="wrapper"> <h2 id="publications">Publications related to <span class="lowercase">IT and internet industry</span></h2> <h3>Statistical bulletins</h3> <ul class="list--neutral"> <li class="background--white padding-left-sm--0 padding-top--2 js-hover-click"> <h4 class="tiles__title tiles__title-h4"> <a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/bulletins/internetusers/2020"> Internet users, UK: 2020 </a> </h4> <p class="tiles__content"> Internet use in the UK; annual estimates by age, sex, disability and geographical location. </p> </li> <li class="background--white padding-left-sm--0 padding-top--2 js-hover-click"> <h4 class="tiles__title tiles__title-h4"> <a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/bulletins/ecommerceandictactivity/2019"> E-commerce and ICT activity, UK: 2019 </a> </h4> <p class="tiles__content"> Use of information and communication technology (ICT) and the value of e-commerce activity by UK businesses. </p> </li> </ul> <a href="/businessindustryandtrade/itandinternetindustry/publications?filter=bulletin" class="btn btn--primary btn--full-width">View all related statistical bulletins</a> <h3>Articles</h3> <ul class="list--neutral"> <li class="background--white padding-top--2 padding-bottom--2 padding-left-sm--0 js-hover-click"> <div class="col-wrap margin-left--1 padding-right-sm--2"> <div class="col col--md-30 col--lg-38 margin-left--0"> <div class="box__content "> <h4> <a class="underline-link" href="/economy/environmentalaccounts/articles/sustainabledevelopmentgoalstakingstockprogressandpossibilities/december2021"> Sustainable Development Goals data update, UK </a> </h4> <p class="flush"> Our fifth annual report on progress made towards measuring the global Sustainable Development Goal indicators in the UK. </p> </div> </div> </div> </li> </ul> <a href="/businessindustryandtrade/itandinternetindustry/publications?filter=article&filter=compendia" class="btn btn--primary btn--full-width">View all related articles</a> <div class="margin-top--2"> <a class="underline-link" href="#main">Back to top</a> </div> </div> </section> </div> <div class="wrapper margin-top"> <section class="flex stretch flex-wrap-wrap content-space-between"> <div class="col--lg-two-thirds flex-col margin-bottom-sm--2 margin-bottom-md--4"> <div class="background--mercury margin-top--0 margin-left-md--0 margin-bottom-sm--2 padding-top--0 padding-right--0 padding-bottom--2 padding-left--0"> <div class="background--gallery padding-top--0 padding-left--0 padding-right--0"> <h2 id="methodology" class="tiles__title-h2 tiles__title-h2--nav font-size--h3">Methodology related to <span class="lowercase">IT and internet industry</span></h2> </div> <div class="border-top--iron-sm border-top--iron-md padding-right--1 padding-left--1"> <div class="box__content padding-top--1 padding-bottom--1"> <ul class="list--neutral"> <li class="flush-top"><a class="underline-link" href="/businessindustryandtrade/itandinternetindustry/methodologies/ecommerceqmi">E-commerce QMI</a></li> </ul> </div> <a class="btn btn--primary btn--full-width" href="/businessindustryandtrade/itandinternetindustry/topicspecificmethodology">View all related methodology</a> </div> </div> </div> <div class="col--lg-one-third flex-col margin-bottom-sm--2 margin-bottom-md--4"> <div class="js-hover-click height--31-indented-ellipsis background--mercury print--hide"> <div class="min-height--10 background--gallery padding-top--2 padding-left--1 padding-right--1"> <h3 class="flush"> <a href="https://explore-local-statistics.beta.ons.gov.uk">Explore local statistics </a> </h3> </div> <div class="box__content padding-top--1 padding-right--1 padding-bottom--1 padding-left--1 border-top--iron-sm border-top--iron-md"> <p>Find, compare and visualise statistics about places within the United Kingdom.</p> 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IT and internet industry - Office for National Statistics