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class="globalnav-link-text">Store</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - mac" class=" globalnav-item globalnav-item-mac globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://web.archive.org/web/20240809031701/https://www.apple.com/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="true" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 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fill="none"></rect><path id="art_" 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as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Forgot Apple ID password" data-analytics-link-url="/en-us/HT201487" href="/web/20240809031701/https://support.apple.com/en-us/HT201487"><div aria-label="Forgot Apple ID password" class="as-tile-content as-center"> <img src="/web/20240809031701im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-password_2x.svg" alt="" class="as-tile-image-chiklet"><p>Forgot Apple ID password</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Apple Repair" data-analytics-link-url="/repair" href="/web/20240809031701/https://support.apple.com/repair"><div aria-label="Apple Repair" class="as-tile-content 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class="as-search-heading"> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-heading typography-headline-reduced">Search for more topics</h2></div> </div> </div> <div class="as-search-content"> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <form action="https://web.archive.org/web/20240809031701/https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-quick-links-heading="Quick Links" data-suggested-results-heading="Suggested Searches" onsubmit="return false;"> <div class="form-textbox form-textbox-with-lefticon form-textbox-with-righticon" id="as-search-text-box"> <input type="hidden" name="page" value="search"> <input type="hidden" name="type" value="organic"> <input type="hidden" name="src" id="src" value="support_searchbox_psp"> <input type="hidden" name="locale" 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Designing for longevity is a company-wide effort, informing our earliest decisions long before the first prototype is built and guided by historical customer-use data and predictions on future usage. It requires striking a balance between durability and repairability while not compromising on safety, security, and privacy.</p> <p>Learn more about Apple's approach to designing for longevity, which includes access to safe and reliable repairs. <a href="/web/20240809031701/https://support.apple.com/content/dam/edam/applecare/images/en_US/otherassets/programs/Longevity_by_Design.pdf">View (PDF)</a></p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--2by3up as-fluid"> <div class="grid-item large-span-8 medium-span-6 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-left"> <h2 class="typography-label">Beware of counterfeit parts</h2><div class="as-richtext"><p>Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an <a href="https://web.archive.org/web/20240809031701/https://www.apple.com/retail/" class="analytics-exitlink">Apple Store</a> or <a href="https://web.archive.org/web/20240809031701/https://locate.apple.com/" class="analytics-exitlink">Apple Authorized Service Provider</a>. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.</p> <p>Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.</p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-left"> <img src="/web/20240809031701im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/nav-icon-giftcard_2x.svg" alt="" class="as-tile-image-chiklet"><h2 class="typography-label">Be aware of gift card scams</h2><div class="as-richtext"><p>Be aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Learn more" data-analytics-link-url="/en-us/gift-card-scams" 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